INDEX

1. INTRODUCTION OF JOB SATISFACTION

2. IMPORTANCE OF JOB SATISFACTION

3. LIMITATION OF JOB SATISFACTION

4. OBJECTIVE OF THE STUDY

5. REVIEW OF LITERATURE

6. RESEARCH METHODOLOGY

7. DATA ANALYSIS

8. CONCLUSION

9. BIBLIOGRAPHY

10. ANNEXURE FOR JOB SATISFACTION

 JOB SATISFACTION

Management is the art of getting things done with and through help of others. It is the process of
planning, organising, staffing, directing, coordinating and controlling in an efficient manner for
effective use of scarce resources. In past business organisations were managed by owner
managers having no professional knowledge. But nowadays due to severe competition
professional management has taken the place of the traditional management.

The purpose of this project is to expose the students to go deep into the knowledge of the product
of their interest. The purpose of this project is to expose the students on practical fronts in almost
all functional areas while undertaking a project specific to the industry problem under the able
guidance of faculty embers. The project gives a unique experience to the aspirants who an
visualise things what they have been taught in the classrooms.

As a complementary to every researcher has to prepare and submit a report on their project. This
present project report is in continuation of that tradition. It is an attempt to present an account
practical knowledge and observations collected during the Research Project.

INTRODUCTION TOWARDS JOB SATISFACTION

Job satisfaction is one of the most crucial but controversial issues in industrial psychology and
behavior management in organization. It ultimately decides the extent of employee motivation
through the development of organization climate or environment job satisfactions has been a
subject of hot chase by researchers. There have been more than three thousand published studies
on job satisfaction during the last 30-40 years. Job satisfaction is the attitude one has towards his
or her job. Sated another way it is one is affective response to the job. Job satisfaction is
concerned with the ' feeling one has towards the job. The importance of job satisfaction is fairly
evident from a description of the importance of maintaining moral in any industry. It a worker is
not satisfied with work, and then both the quantity and quality of his output will suffer. It his job
satisfaction increase then there is on improvement in both the quality and quantity of production.
Factories in which the workers are satisfied with their work are also characterized by a high
morale.
MEANING OF JOB SATISFACTION

There are a number of different definitions of job satisfaction. One comprehensive definition is
that it is a generalized attitude, resulting from many specific attitudes in three areas:

1. Specific job factor

2. Individual adjustment
3. Group relationship

These factors can never be isolated from each other for analysis but indications of their relative
importance in job satisfaction may be obtained through the use of statistical techniques.
For our purpose the definition which seems to be apt, at the same time simple, is that job
satisfaction is the favorableness or unfavourableness with which employees view their work. It
results when there is a fit between job requirements and the wants and expectations of
employees. It expresses the extent of match between the employees expectation of the job and
the rewards that the job provides. Job satisfactory may refer either to a person or a group.

Job satisfaction may be more clearly understood in the content of the employees extent of the
satisfaction in general in his total life situation. Job satisfaction can be viewed in relation to
employees’ satisfaction with their home and community life. Some employees, for instance, may
be very satisfied with their home and community life, but view their jobs as average.
Consequently their Job satisfaction is lower than their other satisfaction. Some other employees
may feel dissatisfied with home and community but they also feel their jobs are average. In this
case the employees Job satisfaction will be actively high.

.
 IMPORTANCE OF JOB SATISFACTION

 KNOW THYSELF

One way to increase job satisfaction is to know yourself. Sure the company can do things and implement
programs to increase staff motivation especially the companies that knows the importance of job
satisfaction. But motivation is also from within. It is inside you, only you know what keeps you awake at
night and makes you jump out of bed in the morning. When you know yourself, it is easy to increase your
own job satisfaction as you will know what works for you.

 KEEP CHALLENGING YOURSELF

Work has to be challenging enough but not so overwhelming that you find it insurmountable.
Challenges at an optimum level keep you going. Perhaps you find that your work is not
challenging anymore. In that case, learn to get more projects that are challenging now since you
know the importance of job satisfaction in your life.

 CROSS LEARN

Make cross learning and increasing your competency at work a culture you adopt. That means
learn other skills that are only expected from people in other departments. If you are a sales
person, learn to read financial statements. Cross learning can keep you challenged and will also
open doors previously not an option to you. By knowing that options are open you become more
relaxed and feel better about yourself. That can increase job satisfaction.

 IMPROVE OTHER AREAS OF YOUR LIVES

I have mentioned that the importance of job satisfaction is its contribution to a significant part of
your happiness because you spend one third of your day at work. Interestingly, when you are
unhappy with other parts of your live you will also bring it to work. It is usually easy to blame
other parts of your life on the low level of job satisfaction you have. But the reverse is also true,
if you are unhappy with some parts of your life, you may just blame it on your job. Analyze
yourself, are there other parts of your life you can improve?
  STAY POSITIVE

Where have you not heard this before, right? Stay positive. It’s so easy to dish our advice to
stay positive. And it is worth mentioning again. Whenever you feel you aren’t very satisfied
with your job, learn to stay positive. There are many things to be thankful for when you have
a job. Remain positive that things can change for the better. Look forward to good things like
a possible promotion or salary increase or completion of a project. You may just see your job
satisfaction level increase.

 KNOW THE ROLE OF WORK IN YOUR LIFE

Work means different things to different people. Know the role of your job in your life. What
does it allow you to do? Pay for the bills? Serve people in the community? Allows you time to
pursue your hobby? Know what is the role of your job in your life and you will put it in the right
context. That may just raise your job satisfaction level.

 WORK ALLOWS FOR THE SEARCH OF PURPOSE

I like to think that work allows me to search for my sense of purpose. Not many people are
mindful enough to know what their purpose in this world is. Why not let work become a medium
to allow you to search for that purpose? Imagine having eight hours a day just doing an exercise
that slowly reveals what you are here in this world to do?

The importance of job satisfaction in contributing to your happiness in life is obvious. These are
some steps you can deploy if you want to increase your job satisfaction and indirectly to the
happiness in your life.
 OBJECTIVE OF THE STUDY

The scope of the study is very vital. Not only the Human Resource department can
use the facts and figures of the study but also the marketing and sales department
can take benefits from the findings of the study.

SCOPE FOR THE SALES DEPARTMENT

The sales department can have fairly good idea about their employees,tat they are
satisfied or not.

SCOPE FOR THE MARKETING DEPARTMENT

The marketing department can use the figures indicating that they are putting their
efforts to plan their marketing strategies to achieve their targets or not.

SCOPE FOR PERSONNEL DEPARTMENT

Some customers have the complaints or facing problems regarding the job. So the
personnel department can use the information to make efforts to avoid such
complaints.
 LIMITATION OF JOB SATISFACTION

However I shall try my best in collecting the relevant information for my research
report, yet there are always some problems faced by the researcher. The prime
difficulties which I face in collection of information are discussed below:-

1. SHORT TIME PERIOD: The time period for carrying out the research
was short as a result of which many facts have been left unexplored.

2. LACK OF RESOURCES: Lack of time and other resources as it was not

possible to conduct survey at large level.

3. SMALL NO. OF RESPONDENTS: Only 20 employees have been chosen

which is a small number, to represent whole of the population.

4. UNWILLINGNESS OF RESPONDENTS: While collection of the data

many consumers were unwilling to fill the questionnaire. Respondents were
having a feeling of wastage of time for them.

5. SMALL AREA FOR RESEARCH: The area for study was Kaithal, which
is quite a small area to judge job satisfaction level.
 RESEARCH METHODOLOGY

Research refers to a search for knowledge. It is a systematic method of

collecting and recording the facts in the form of numerical data relevant to the
formulated problem and arriving at certain conclusions over the problem based
on collected data.

Thus formulation of the problem is the first and foremost step in the research
process followed by the collection, recording, tabulation and analysis and
drawing the conclusions. The problem formulation starts with defining the
problem or number of problems in the functional area. To detect the
functional area and locate the exact problem is most important part of any
research as the whole research is based on the problem.

According to Clifford Woody research comprises defining and redefining

problems, formulating hypothesis or suggested solutions: collecting, organizing
and evaluating data: making deductions and reaching conclusions: and at last
carefully testing the conclusions to determine whether they fit the formulating
hypothesis.
 REVIEW OF LITERATURE

Job satisfaction is general attitude, which is the result of many specific attitudes in three areas
namely:

Specific job factors

Individual characteristics

Group relationship outside the job

Blum and Naylor

Job satisfaction is defined, as it is result of various attitudes the person hold towards the job,
towards the related factors and towards the life in general.

Glimmer

Job satisfaction is defined as “any contribution, psychological, physical, and environmental

circumstances that cause a person truthfully say, ‘I am satisfied with my job.”

Job satisfaction is defined, as employee’s judgment of how well his job on a whole is satisfying
his various needs Mr. Smith

Job satisfaction is defined as a pleasurable or positive state of mind resulting from appraisal of
one’s job or job experiences.

Locke
 DATA ANALYSIS

The purpose of a data analysis is to identify the differences and similarities

between different jobs and achieve knowledge and requirements on jobs in the
organization. Data analysis is needed in order to prepare a job description and job
evaluation.

It should include information such as the nature of the job, the purpose of the job,
the tasks included, the expectations and the position in the hierarchy of the
company. The characteristics of the employee should also be analyzed in the job
analysis.

The Data analysis consists of collecting data and applying it by preparing

descriptions, specification and standards for the job. Interviewing current
employees and a data analysis questionnaire will be used as tools to gather
information on the resposbility,duties,abilities and performance standard on
specific job.
 CONCLUSION

 Job Satisfaction in on organization is an important phenomenon,which

directly affects the quality of work done and indirectly affects the

productivity of the organization.There are many factor that the influence job

satisfaction. Some are personnel factor like age,sex,income,level of an

individual and external factors like,work environment,relationship with

superiors etc.

 As we know that human resources are the biggest assets of an organization,

so relying upon this criteria, we can say that their satisfaction towards their

job is very important and if they are satisfied, they will work to the best of

their ability which will contribute towards the profitability of an

organization. Hence, every organization should always make sure that their

employee are satisfied.

 Proper discipline is maintained among staff as well as trainees

 There is great work overload on the workers.

 Security officers are also there for the security of the employee.

 Special emphasis is being laid on the safety measures by the company.

..

BIBLIOGRAPHY

wikispaces.psu.edu

http://cjr.sagepub.com/

Wikipedia.com

Managementparadise.com

www.hrcouncil.com
 ANNEXURE FOR JOB SATISFACTION

NAME: ………………………………………….

DESIGNATION: ……………………………….

COMPANY: …………………………………….

1. I feel that my job has little impact on the success of the

company
 Agree
 Neither Agree nor Disagree
 Disagree

2. I live for weekends and days away from the job

 Agree
 Neither Agree nor Disagree

 Disagree

3. I am frequently stressed out at work

 Agree
 Neither Agree nor Disagree

 Disagree

4. I feel as though my boss and employer have let me down.

 Agree
 Neither Agree nor Disagree
 Disagree
5. I am no longer given the resources I need to successfully do my
job.
 Agree
 Neither Agree nor Disagree
 Disagree

6. I feel that my job has little impact on the success of the

company
 Agree
 Neither Agree nor Disagree
 Disagree

7. I spend parts of my day dreaming about a better job

 Agree
 Neither Agree nor Disagree
 Disagree

8. I am not being used to my full capabilities.

 Agree
 Neither Agree nor Disagree
 Disagree

9. I am frequently stressed out at work.

 Agree
 Neither Agree nor Disagree
 Disagree
10.I feel my bad days at work outweigh the good ones.
 Agree
 Neither Agree nor Disagree
 Disagree

11.I often experience a sensation of time standing still when I am

at work.
 Agree
 Neither Agree nor Disagree
 Disagree

12.I no longer feel valued for my work.

 Agree
 Neither Agree nor Disagree
 Disagree