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TABLE OF CONTENTS
1. Front of House ............................................................................................................................................... 2
1.1. Attendees "Pending Cancellation" can move in FOH .............................................................................. 2
1.2. Cashing up receipt include card type ...................................................................................................... 2
2. Control Panel ................................................................................................................................................. 2
2.1. POS transactions for future date can have specific GL Account assigned................................................ 2
2.2. Member Service load inventory.............................................................................................................. 2
2.3. Tax on room temperature food .............................................................................................................. 3
2.4. Visibility & Book Ability Rules configuration ........................................................................................... 6
3. Price Management ......................................................................................................................................... 6
3.1. Catch Up Pricing ..................................................................................................................................... 7
4. Access Control Management ........................................................................................................................ 13
4.1. Printed barcode access error ................................................................................................................ 13
5. Online Services ............................................................................................................................................. 14
5.1. Info required on responsive Upgrade / Renewal DD capture & email................................................... 14
5.2. 3D Secure help text should be Stock Text ............................................................................................. 14
5.3. CMS CSRF investigate and implement AntiForgeryToken functionality ................................................ 14
5.4. CMS CSRF samesite cookie implementation with Whitelist .................................................................. 14
5.5. Move Responsive Configuration to Database ....................................................................................... 14
6. API & Single Sign On ..................................................................................................................................... 15
6.1. Barcode updates in the API .................................................................................................................. 15
7. Event Management ...................................................................................................................................... 15
7.1. Changing resource time in Bulk Edit ..................................................................................................... 15
7.2. Using main contact phone number for an event in Rentals PDF summary............................................ 15
7.3. Default resource filter .......................................................................................................................... 15
7.4. Paid / Unpaid links to billing ................................................................................................................. 16
7.5. Change default times in resource calendar ........................................................................................... 16
7.6. Cancellation emails in rentals can be turned off ................................................................................... 16
8. Online Ticketing ........................................................................................................................................... 17
8.1. Searching based on categories in online ticketing (Responsive) ........................................................... 17
8.2. Kiosk enhancements - Fast Pay receipt ................................................................................................. 17
8.3. Kiosk enhancements - T&C and Attendance ......................................................................................... 17
9. Sports Courses ............................................................................................................................................. 17
9.1. Attendees pending cancellation can move ........................................................................................... 17
9.2. Wording updated on Sports Courses move .......................................................................................... 18
10. Bug Fixes ...................................................................................................................................................... 18
1. FRONT OF HOUSE
Members enrolled on a continuous Sports Course that have a future cancellation date can now be moved in
FOH. The pending cancellation will remain once moved, and any debt or credit will be factored, and there is the
option to charge/refund as appropriate.
The option to show the total paid by card type (Visa, MasterCard etc.) at the bottom of the cashing up receipt is
now available. This can be configured at workstation (POS Tab), Club/Group (POS Tab) and Enterprise (FOH1).
2. CONTROL PANEL
2.1. POS TRANSACTIONS FOR FUTURE DATE CAN HAVE SPECIFIC GL ACCOUNT ASSIGNED
The accrual account used for POS items sold in FOH where a future date is selected can now be specifically
configured within Control Panel -> Data -> Inventory/POS -> Billings Sources -> POS Only Transaction.
Double clicking on a linked service inventory item will now open the inventory item for editing.
2.3. TAX ON ROOM TEMPERATURE FOOD
To configure a food item to have multiple tax codes, a rule needs to be added in Tax Manager in Control Panel.
First, add any additional codes that you may need, i.e. an exempt tax rate for food that is going to be eaten out
of the venue, rather than an item that will be eaten in. Please see the code below at an exempt rate for
purposes of this explanation.
Once you have your additional code, you need to add it to the HotFood rule, which is shown when you select the
rules tab in Sales Tax Manager. Once you have selected this you will see the rule shown, and next to the existing
tax codes there is an option to select a New Code. Double click on the blank box to select an override option.
Your newly configured code will show in the dropdown below.
Once this has been saved, it is now ready to be applied to the inventory items of choice. To do this, select the
item as desired in Control Panel > Inventory Management > Item > Tax tab > Select HotFood and save.
When selling this item through Front of House, you will see a prompt appear in asking if the customer is eating
in or out;
Please note this prompt is currently only configurable through Legend Support, if you wish the prompt to be
changed, please send in a support ticket with the exact text you would like it to show.
When Yes is selected, the system will use the standard code that the club has configured. When no is selected, it
will use the override code.
2.4. VISIBILITY & BOOK ABILITY RULES CONFIGURATION
Changes have been made to the booking visibility rules in the Control Panel. Now rules can be configured
either for classes (resources) as before, or for Sports Courses which have different date options.
3. PRICE MANAGEMENT
3.1. CATCH UP PRICING
Catch Up Pricing
Catch up pricing can be applied to individual member agreements to gradually bring their cycle fee up to the
headline fee of the agreement. Agreements are labelled with a catch-up increment which defines how an
agreement’s price should change each time that catch up pricing is applied.
Catch Up Increments
Catch up increments are defined in the Price Management application from the ‘Configure Catch Up Increments’
option in the Navigator.
Each increment has a Type and where appropriate a value. The available Types are
An increment has an Effective From and optional Effective To date. Outside of these dates, the increment is
regarded as inactive and cannot be used to mark agreements. However, any increment marked on an
agreement will be applied when catch up pricing is applied, even after that increment has become inactive. The
active state only controls when increments can be selected in schemes to be marked against agreements.
PM_CAN_CREATE_CATCHUP_PRICESCHEMEINCREMENT
PM_CAN_DELETE_CATCHUP_PRICESCHEMEINCREMENT
Select locations that are to be considered using the location tree, then use the ‘Get Prices’ button to retrieve a
view of the current state of members who are behind the headline price. The ‘Scheme’ tab will show the current
state report.
The report aggregates the number of members who are behind headline price. Each line shows the location,
type of agreement, current cycle fee and headline fee, along with the number of members currently paying that
cycle fee. Also included are totals for how much revenue is being ‘lost’ because those members are not paying
the headline fee. You can select a new catch up increment for those members, and results are shown for how
that will affect the fee, and how many times the increment will have to be applied before the members reach
the headline fee. Note that the number of iterations calculation cannot predict how the headline fee might
change during the period that the member is still being caught up.
The report grid can be sorted and filtered. You may find it effective to filter the grid to show certain groups of
members, and then to bulk apply a catch-up increment to all the filtered members.
A catch-up scheme can be managed through approval and deployment in the same way that other schemes in
the Price Management application are managed.
Once a catch-up scheme is ‘Approved’ it can be ‘Deployed’. This process will immediately mark agreements that
match the scheme settings with the selected catch up increments.
Agreements marked with a catch-up increment will not be subject to the price changes normally associated with
Membership Price Changes. Instead you would apply catch up pricing on a regular basis to bring those members
gradually up to the headline price.
Configuring and Managing catch up schemes is controlled by the following security tokens:
PM_CAN_CREATE_CATCHUP_PRICESCHEME
PM_CATCHUP_PRICE_CANSETSTATUS_APPROVED
PM_CATCHUP_PRICE_CANSETSTATUS_DEPLOYED
PM_CATCHUP_PRICE_CANSETSTATUS_FIRSTAPPROVAL
PM_CATCHUP_PRICE_CANSETSTATUS_DRAFT
PM_CATCHUP_PRICE_CANSETSTATUS_EDIT
PM_CATCHUP_PRICE_CANSETSTATUS_SUBMITTED
PM_CATCHUP_PRICE_CANSETSTATUS_REJECTED
Applying catch up pricing changes
Catch up pricing changes can be applied when necessary from the ‘Apply catch-up Pricing’ option on the
navigator.
From here you can select a set of locations that pricing changes should be applied to, and an effective date for
the price change.
When you apply these changes, price rises are scheduled for all members in the specified locations who have
catch up increments marked against their agreements. The price changes will be applied overnight when the
scheduled date is reached.
If any member reaches the current headline price during this process, their fee will be capped at the headline
price, and the catch-up increment will be removed from their agreement. They are caught up and will be subject
to any normal membership price increases from this point forward
Application of catch up pricing is suggested automatically after Membership price updates have been deployed,
agreeing to this will bring up the ‘Apply Catchup Pricing’ form as above.
PM_MEMBERSHIP_PRICE_CANSETSTATUS_DEPLOYED
If any members have had catch up price changes applied to them within the previous x months, you will be
warned when you try to apply catch up pricing. You have the option to exclude those members from this round
of catch up pricing.
The length of time, the number of previous months to check, can be configured per location from the ‘Pricing’
tab within the Control Panel. This pricing tab is available on the ‘Global’, ‘Group’ or ‘Club’ settings forms.
Guardian Access will not work from an ACM gate. Guardian access from a non ACM gate is unaffected.
5. ONLINE SERVICES
5.1. INFO REQUIRED ON RES PONSIVE UPGRADE / RENEWAL DD CAPTURE & EMAIL
When upgrading and changing membership in responsive we now display the correct direct debit information.
This is stock text and can be configured in Back Office > Configuration > Stock Text > DD Copy >
webcopyDDGuarantee.
The email is configured in Back Office > Configuration > Email Templates > Email Copy >
DirectDebitGuaranteeDisclaimer.
A new stock text option has been added for 3D Secure when using Universal Basket. This can be changed in the
following location Back Office > Configuration > Stock Text > Website Text >
UniversalBasket3dSecureNextScreenMessage.
Cross Site Request Forgery tokens have been added to web forms and other requests to add protection against
CSRF attacks. This protection covers all web browsers.
Cross Site Request Forgery (CSRF) protection has been added using the samesite cookie attribute which is
understood by modern web browsers.
The following configuration settings have been moved into the database:
AccountManagementResponsive
BillsAndPaymentResponsive
BookingsResponsive
CommunicationPreferencesResponsive
ContactGroupsResponsive
LinkAccountResponsive
LoginResponsive
MembershipResponsive
MyHomeResponsive
OnlineTicketingResponsive
PaymentOptionsResponsive
PersonalProfileResponsive
The process for altering these settings has now changed. Please contact the Legend Implementation Team
directly and arrange to have the database settings updated.
7. EVENT MANAGEMENT
You can revise the start/end time of the selected resource booking, you can also amend them by days, hours or
minutes.
Pricing information will be updated on bookings that are moved (accounting for selling periods), any price
changes will result in ‘Requires Billing’ and ‘amended’ showing on the event.
7.2. USING MAIN CONTACT PHONE NUMBER FOR AN EVENT IN RENTALS PDF SUMMARY
A new merge field can be added to the Default summary PDF template %MainContactData.Address.Phone%
This is a way of pulling the head bookers’ contacts number associated with the event, as some accounts have
multiple contacts associated.
You are now able to set a default resource filter in places that have one, E.G. the resource calendar.
Select your filter then tick the My Default checkbox, once saved this will be the default filter for the logged in
user.
7.4. PAID / UNPAID LI NKS TO BILLING
The Paid/Unpaid button can now be configured not to show, the setting can be configured in Back Office >
Configuration > Event Management > Settings > Hide booking paid status on event details page.
The default resource calendar time search is now from 05:00 to 23:59 as this shows a more realistic range when
searching availability.
Cancellation emails can now be turned off. To configure Back Office > Configuration > Event Management
> Email setting > Send Cancellation Email By Default.
8. ONLINE TICKETING
You can search for online tickets based on the categories assigned. This setting can be enabled in CMS Admin >
Services Config > ‘Online Ticket Category-Based Search Enabled’.
Once enabled the search options will appear like the screen shot below.
You can now configure online ticketing to only print a single barcode for all accesses, so if you buy 4 tickets, with
the setting off, you get 4 barcode tickets. With it on, you will only get 1 barcode ticket.
The ticket information, financial details and the barcode access are also combined on 1 receipt,
To enable this please contact Legend Support.
The Terms and Conditions for Fast Pay are pulled from different stock text to online services Terms and
Conditions.
They can be configured by going to > Back Office > Configuration > Stock Text > Kiosk: Fast Access >
webcopyFastAccessTermsAndConditions
9. SPORTS COURSES
Attendees with a pending cancellation status can now move between courses so that they can complete
their remaining sessions on the correct level. Standard move rules apply - capacity, competencies, price etc.
Attendees with a pending cancellation status can also be unenrolled with immediate effect.
When you try and move a member onto a Sports Course that they are already enrolled on, you will now
receive the following message: "The Member you are trying to move is already enrolled on this course"