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11/24/2018 Prelims

Question 1 Which of the following information does a job specification provide?


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a. The duties and responsibilities involved in a job

b. The knowledge, skills, abilities, and other characteristics needed to perform a job

c. The meetings to be attended and reports to be filed by a jobholder

d. The supervision a jobholder will receive

Question 2 A word processing test given to applicants for a secretarial job is an example of a(n) ____.
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a. proficiency test
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b. interest test

c. personality test
d. polygraph test

Question 3 Which of the following statements is NOT true about the Occupational Information Network (O*NET) system?
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a. It preceded the DOT system, currently used by the federal government.

b. It was developed by the U.S. Department of Labor.

c. It is the United States' primary source of occupational information.

d. It is supported by a comprehensive online database.

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11/24/2018 Prelims
Question 4 ______ is a type of observation method of job analysis that is based on taking statistical samples of job actions throughout a
Not yet workday, as opposed to continuous observation of all actions.
answered

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a. Condensed work week study

b. Affirmative action plan

c. Functional job analysis


d. Work sampling

Question 5 Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality,
Not yet service, and speed is known as ____.
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a. Reverse mentoring

b. Reengineering

c. Outsourcing
d. Rightsizing

Question 6 The human resources (HR) of an organization represent one of its largest investments.
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True
False

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11/24/2018 Prelims
Question 7 Perception speed tests measure a person's ability to visualize objects in space and determine their relationships.
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True

False

Question 8 Recruitment from within can have a significant, positive effect on employee motivation and morale.
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True

False

Question 9 Which of the following major human resource functions would include providing assistance to employees with personal
Not yet problems that influence their work performance?
answered

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a. Safety and health

b. Human resource research

c. Compensation and benefits


d. Human resource development

Question 10 The primary function of a human resource department is to provide support to operating managers on all human resource
Not yet matters.
answered

Marked out of Select one:


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True

False

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11/24/2018 Prelims
Question 11 A personnel requisition form is a management report that contains various statistics related to applicants for a job.
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True

False

Question 12 Job analysis gives the nature and requirements of specific jobs.
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True

False

Question 13 Which of the following identifies the motions and movements necessary for performing a task or job?
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a. Functional job analysis
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b. Case-control study

c. Gap analysis
d. Methods study

Question 14 When recruitment is done from internal sources, it increases the likelihood of employees having inaccurate expectations from
Not yet an organization.
answered

Marked out of Select one:


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True

False

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11/24/2018 Prelims
Question 15 The first step in the employee selection process is:
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a. Reference checking.
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b. Employment testing.
c. Completing an employment application form.

d. Conducting a preliminary interview.

Question 16 According to the Equal Employment Opportunity Commission (EEOC) and the courts, inquiries about race, color, national
Not yet origin, or religion are illegal per se.
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True

False

Question 17 A job specification concentrates on the knowledge, skills, abilities, and other characteristics needed to perform the job.
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True

False

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11/24/2018 Prelims
Question 18 Which of the following major human resource functions would include building effective teams within an organizational
Not yet structure?
answered

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a. Human resource development

b. Employee and labor relations


c. Human resource research

d. Safety and health

Question 19 The average age of the American workforce is:


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a. Decreasing.
b. Impossible to predict.

c. Increasing.
d. Constant.

Question 20 Questions about a person's race, color, national origin, or religion should be avoided in an application form because:
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a. Such questions should be reserved for the interview time.

b. Addressing such matters is illegal in any circumstance.

c. Recruitment ads specify that certain minorities need not apply


d. Recording of such information can be proven as discriminatory.

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11/24/2018 Prelims
Question 21 Human resource management (HRM) encompasses those activities designed to provide for and coordinate the human
Not yet resources of an organization.
answered

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True

False

Question 22 Alisha has worked as a receptionist in different companies. Irrespective of the organization she works for, her job requires
Not yet similar skills, effort, and responsibility. Thus, being a receptionist may be viewed as a(n) ____.
answered

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a. duty

b. task

c. occupation
d. element

Question 23 _____ refers to the broad spectrum of human resource activities involved in obtaining and managing an organization's human
Not yet resources.
answered

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a. Supply chain management

b. Social audi
c. Enterprise resource planning

d. Talent management

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11/24/2018 Prelims
Question 24 Any procedure that is used to make employee selection decisions is construed to be a test.
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True
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False

Question 25 According to a survey published in Monthly Labor Review, January 2012, approximately 45 percent of the new entrants during
Not yet the 2010-2020 time span will be ____.
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a. women

b. men
c. white men
d. Hispanic women

Question 26 A personnel requisition form is used to:


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a. Formally report the utilization of various protected employee classes in an organization.
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b. Report to management various statistics related to applicants for a job.

c. Officially request that the human resource manager take action to fill a particular position.
d. Gather a group together to plan how to conduct a recruitment effort.

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11/24/2018 Prelims
Question 27 Which of the following sources of recruitment concentrates on high-level, or executive, recruiting?
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a. Temporary help agency
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b. Headhunter
c. Campus recruiter
d. Employee leasing company

Question 28 The pool of talent from external sources is much larger than that available from internal sources.
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Select one:
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True
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False

Question 29 The objective of an employee selection process is to attract qualified candidates to apply for a job opening.
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Select one:
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True
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False

Question 30 The simplest unit of work that involves a very elementary movement is known as a(n) ____.
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a. job
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b. micromotion

c. task
d. occupation

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11/24/2018 Prelims

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