Preventive Maintenance

For Safety Equipment Medical Device

Indonesia
Company Profile
idsMED
Indonesia
• Established July 1st, 2011
• Acquired Fondaco Mitratama Feb 2013
• Acquired Bhineka Usada Raya Aug 2015
• Acquired Dharma Bhakti Medika Sejati Aug 2015
• Acquired Pasific Intralab July 2017
• HQ in Jakarta with 9 branches throughout country (Medan,
Jakarta, Bandung, Semarang, Surabaya, Makassar, Yogyakarta,
Bali dan Balikpapan)
• More than 570 Employees
• Long-term partners with leading principals: GE Healthcare,
Hamilton Medical, Trumpf Medical, Smiths Medical, Teleflex,
Biosensors, Hitachi, Acoma, Fukuda

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Brand Promise

We Care with a HEART

Happy, Engaging, Approachable, Responsible, Trustworthy
Because Your Life Matters
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Our Solutions Medical Medical Laboratory
EQUIPMENT CONSUMABLES IN VITRO

idsMED Group provides a

comprehensive and one-
stop solution to its
customers encompassing
care areas and functions.

BioMED SERVICES Logistics & Supply

Chain Management

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Strong Partners

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idsMED - Service
Company Profile
 Our Best
Engineering Region Background

idsMED build the best

engineering in Service
Department. There are 4
elements to bring a great
value to our customer

Engineers Qualified Review & Evaluation

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 Region

Our coverage area in

Indonesia
Coverage Area
idsMED almost cover all Indonesia
(Medan, Jakarta, Bandung, Semarang, Jogja, Balikpapan, Bali, Surabaya, Makassar)
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 SEMARANG-9 SEMARANG-10
SEMARANG-1
201 201
201

Region SEMARANG-8
201
SEMARANG-2
201

SEMARANG-7
201
YOGYAKARTA
241

SEMARANG-6
201
SEMARANG-3
201

SEMARANG-5 SEMARANG-4
201 201

Our coverage area in

Indonesia Central Java
(Semarang & Yogyakarta)
We cover all region you stay!
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 Background

We almost have all you

need. There are 500++ type
of healthcare device that Our Healthcare Device
we handle 500++ type
Differences in systems, installations, maintenances, and problems
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 Engineers
Qualified

Handbook SOP Training

We build our engineers to
be outstanding.
We give them the best
infrastructure to develop
them selves.

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 Engineers
Qualified

We build our engineers to

be outstanding.
We give them the best
Handbook
infrastructure to develop It’s like engineer’s private guide.
them selves. Anytime and anywhere engineer will take an action, it’s based on handbook

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 Reviewing by Expert STR

Engineers
Qualified

We build our engineers to

be outstanding.
We give them the best
SOP
infrastructure to develop Standard Operational Procedure for every equipment. It’s so helpful for
them selves. our engineers to install, maintenance, repair, etc.

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 Engineers
Qualified

We build our engineers to

be outstanding.
We give them the best Internal & External Training
infrastructure to develop Engineers can take some training that we scheduled in almost every weeks for
them selves. internal, and every 2 months for external training.
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 The Most Important KPI:
Review &
Evaluation

Response
Up time
time

Show your ability and

create a history!
Key Performance Indicator
Every engineers have a target to reach their carrier. KPI (Key Performance
Indicator) create your engineers to have a goals every year
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 1. Ventilator

Review &
Evaluation 2. Anesthesia Apparatus

Done
Imron Rosyadi
S2 Teknik Elektro Progress
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Grade 7
3. ECG

4. Patient Monitor

*by product
Show your ability and
create a history!

Monitoring Engineer
To decide qualified engineer, we must give a grade for Engineer.
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 Review &

2016 Engineer’s Activities (IDN)

Evaluation

Show your ability and

create a history!

Monitoring Engineer
To decide qualified engineer, we must give a grade for Engineer.
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On Schedule
Preventive
Maintenance Definition Why Must?

idsMED, Engineering
Department offers
preventive maintenance
under warranty and service
agreement (service
contract) to our customer

The Advantages Pricing

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 An Agreement
Service Contract is an agreement between customer
and vendor about repair or service after warranty
Definition
Continuous Services
As a medical solution, Preventive Maintenance
represent us to give certain continuous services

Warranty & Contract Service

We give our best Period of Contract Service be valid for 1 year, or
maintenance in warranty based on customer needed and deal
service & service contract

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 It’s not in the
Occurs in budget
Be able to
every implemented
Why Must? months and not
implemented

Unpredictable
problem
Must or Should?
Expense:
more than
budgeting

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 Always “Ready to Use”
The Advantages
There are will be not “Reject Patient”

Well maintenance – Long Life

Accurate!
We give our best
maintenance in service
contract
Predictable Budgeting

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The Advantages

We give our best

maintenance in service
contract On Call Preventive Performance Test /
Service Maintenance Verification
24 Hours 3x 1x
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The Advantages

We give our best

maintenance in service
contract
Reporting periodically
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Pricing

Our best value! 2

1
3

Gold Platinum Silver

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Thank You