Beruflich Dokumente
Kultur Dokumente
COMMERCE
Internal Assessment
Guide Book
2016-2017
Research Project
Background
You must visit any Commercial Bank and find out the procedure to open a saving account. Find
out the details of various Agency & General utility services provided by the Bank.
You research question is ‘Agency & General utility services provided by the Bank’
You must submit a hand written report that does not exceed 1000 words.
Make a note that some Banks fails to provide data, which may undermine the quality of your
report. So before you start, make sure that you will be able to obtain the necessary data from the
chosen Bank.
You internal assessment MUST begin with the procedure to open a saving account of a Bank. These will
become the primary planning documents-and will give your research project overall direction. The
following is the format for your research. You MUST follow this format. Each step is clearly explained
below in the box.
EVALUATION CRITERIA
PAPER II – PROJECT WORK – 20 Marks
Candidates will be expected to have completed two projects from any topic covered in Theory.
The project work will be assessed by the teacher and a Visiting Examiner appointed locally
and approved by the Council.
Mark allocation for each Project [10 marks]:
Content 4 marks
Findings 2 marks
NOTE: No question paper for Practical work will beset by the Council.
Sample research questions:
QUESTIONNAIRE
Dear Sir/Madam
PART A
1. Name:
2. Gender:
3. Marital status
4. Age
6. Occupation
2. Are the materials associated with the service (such as pamphlets or statements) are
visually appealing at the bank.
(a) Strongly agree[ ] (b) Disagree[ ] (c) Uncertain[ ] (d) Agree[ ]
4. Are the employees in the bank are always willing to help you?
(a) Strongly agree[ ] (b) Disagree[ ] (c) Uncertain[ ] (d) Agree[ ]