TRANSPORT REIMBURSEMENT

1. Employees may claim actual transport reimbursement for all modes of transport when on
official journeys based on the rates as follows:

Mode of transport Rates of transport reimbursement

For motor-car 70 cents per km

For motor-cycle/scooter 35 cents per km
Taxi/Bus/MRT As charged

2. Employees should plan the official journeys properly so as to keep them to a minimum.
Employees are also encouraged to take the cheapest mode of transport when planning their
official journeys.

3. Employees who are required to take a taxi during the course of their work must justify such a
need through their HOD. The guidelines governing the use of taxis are as follows:

a. Inclement weather - heavy rain

b. Urgency - short notice of appointment, where taking the bus or MRT will result in the
employee arriving late for the appointment
i. In both cases, the circumstances should be beyond the control of the
employee
c. Far-flung places - where the venue for the appointment is inaccessible by bus or MRT
(in this case, the taxi should be taken from the nearest MRT station or bus stop)
i. where taxis are not easily available at remote MRT stations then it will be an
exception
d. Time - In the event that the employee worked after 10.00 pm (2200h), he/she is
allowed to have his/her taxi fare home reimbursed.
e. Transporting goods (more than 7kg) and or bulky items.
f. Where required to come earlier to work, when taking the public transport will not allow
them to reach the workplace on time.
i. Where applicable, such taxi fares must be shared with fellow colleagues and
at fixed pick up point or on the way along the route.

4. For occasions mentioned in item 3, the reasons shall be stated in the transport claim form.

5. Booking, admin and/or credit card charge fees will not be reimbursed unless in exceptional
occasion e.g. at outskirt of HDB area, Country Clubs, reservoirs, East Coast Park or places
where taxis are not plying.

6. Travelling between the residence of an employee and his/her office is not considered as
official journey. However, if the employee is required by Lakeside Family Services to turn up
for duty on a rest or off day/public holiday, outside the normal hours of work or while on
annual leave, he/she is eligible for payment of actual reimbursement.

7. Employees will claim the difference (i.e. less same mode of transport from home; distance to
office or vice versa) if it is their first or last appointment, or claim the actual amount from office
to the destination. Reimbursement of ERP, toll charges, parking charges can be computed as
part of the claim reimbursement.

8. Employees who travel frequently on their job will be eligible to claim reimbursement of up to
$250 per month, regardless of whether he/she is using private transport.

9. Employees whose claims exceed $250 need to seek prior approval before incurring the
charge from their immediate HOD. HOD’s approval via email must be attached to staff
transport claim form when staff submit their claim.
10. Employees are not allowed to claim for transport if the purpose is to attend in-house, external
trainings and company’s events as a participant.

prepared by Jimmy Png

Director, Corporate Services

Approved by Teo Tee Loon

Executive Director

Approved by HR Committee

Revised 1 January 2017