Human Resource For A Baithak Restaurant

BAITHAK RESTAURANT
Submitted to:
Muhammad kashif Saeed
Submitted by:
Muhammad Saddam Sajid

Adeel Muhammad Uppal
Mudassar Umer
Bsc Accounting & Finance & MBA

Human Resource Management
GIFT University Gujranwala
Date: 15-01-2010
Human Resource Management -1-

Table of Contents
Serial Particulars Page

Number Number
1 Executive Summary 1
2 Hotel Industry Analysis 2
3 Restaurant industry analysis 3
4 Major Competitors in Hotels and 4
Restaurants
5 SWOT Analysis 5-6
6 Corporate profile 7
7 Organizational hierarchy 8
8 Logo 9
9 Corporate reputation add 10
10 Human resource Objectives 11
11 Human resource Strategies 12
12 Jobs Description and Specifications 13-22
13 Advertisement 23
14 Selection process 24-26
15 Policies regarding employee orientation 27-31
16 Performance Appraisals 32-45
17 Salary sheet 46-47
18 Conclusion 48

Acknowledgement
First of all we thank to Allah Almighty who gave us

strength to do that project. Secondly we thank to our
respected teacher Sir Kashif Saeed to give us
opportunity to do such a nice project.
Executive Summary

Hotel industry in Pakistan represents a very gloomy picture in today’s scenario where
there is an economic and political instability in the country. Pakistan Institute of Tourism
& Hotel Management is a institution whose main responsibility is to give training to the
persons for hospitality, travel management and tourism industry in Pakistan by the ways
of courses, seminars, workshops, on the job training etc.
Gujranwala is the agricultural and industrial city of Punjab. Due to heavy industry many
managerial level tours are arranged in the city. The guests are entertained in the hotels of
the city. The citizens like traditional and cultural food like saag, lassi, chirray, tikkay,
kabab, sajji etc. There is also an open option of entrepreneurship. The major strengths in
the hotel and restauran management in Gujranwala are:Cultural city and Opportunity for
high investment.
The major weaknesses are: Bad infrastructure, etc. The major opportunities are: More
restaurants should be made; new tastes should be developed etc. The major threats are:
Hotels/ restaurant in the other major cities like Lahore and Sialkot and People did not like
take rooms in the hotels/ restaurant of Gujranwala.
Our new restaurant is Baithak, we launch this restaurant for the senior citizens o provide
them a peace and calm atmosphere with entertainment.

Hotel Industry Analysis
Hotel industry in Pakistan represents a very gloomy picture in today’s scenario where
there is an economic and political instability in the country. After the Mumbai attacks in
India, the hotel industry in Pakistan had also experienced the adverse affect on the
business. Many hotels across the country give special discounts in the family and
individual functions. Due to the high recession in the country, like other businesses, hotel
industry also downsizing the employees by reducing their wages, however it is difficult
for the owners of the hotels to retain their staff.
After the political and economic crises, the 5-stars hotels across the country faced the
serious problems like room occupancy that reduces the scope of their business. For the
same reason the visitors around the world, did not want to visit Pakistan that results in the
damage of hotel business. Moreover, the demand of our local goods became less in
Europe and United States customers. For the security reasons, the foreign ministers and
other foreign delegations did not prefer to meet in any hotel; they arranged their meetings
in the bungalow or the respective office.
Pakistan Institute of Tourism & Hotel Management is a institution whose main

responsibility is to give training to the persons for hospitality, travel management and
tourism industry in Pakistan by the ways of courses, seminars, workshops, on the job
training etc. It also provides consultation services.

Restaurant Industry analysis of Gujranwala
Gujranwala city is almost more than 500 years old. The Jat tribe Gujjar occupied the land
and made it a town known as Gujranwala. It once became the capital of province of
Punjab (Pakistani + Indian) in the reign of Maharaja Ranjit Singh. The court of Maharaja
was situated at the Sheeran wala bagh, which is one of the busiest chowk in the city.
Gujranwala is the agricultural and industrial city of Punjab. Due to heavy industry many
managerial level tours are arranged in the city. The guests are entertained in the hotels of
the city. Major hotels and restaurants are famous in the city for luxurious living which are
given below:
• Shelton hotel and restaurant, Model town
• Marian hotel and restaurant, GT road
• Royal Garden and restaurant, Pindi Bypass road.
• Shahbaz Tikka restaurant, GT road
• Global Village hotel and restaurant, DC colony, Rahwali Cantt.
• KFC, HFC and AFC
• Biryani Express
Other hotels and restaurants are also developing in the city to entertain the guests.
Basically, Gujranwala is termed as “City of warriors” means Pahalwano ka shahar, so the
citizens like traditional and cultural food like saag, lassi, chirray, tikkay, kabab, sajji etc.
almost every hotels and restaurants (except the junk food restaurants) in Gujranwala
serve traditional food described above.
The hotel industry in Gujranwala faced many crises. The city hotels are not doing such
good business as compared with the large cities of Pakistan. Private sector is spending
more and more finance in the upgrading of the hotels in the city. There is also an open
option of entrepreneurship.

Major Competitors in Hotels and Restaurants
Major competitors of hotels in the hotel industry of Gujranwala are given below:
• Shelton Hotel: That hotel was established in 1987 in the city and also provides
banquet and hoteling services. The major cuisine in the hotel is served are the
traditional and fast foods.
• Food Street: In the hotel industry of Gujranwala, two food streets are located one is
in Liberty Market and other one is in the Gap Chowk. Both of them serving the
traditional and fast foods to the customers.
• Royal Garden: this hotel was established in 2002 at Pindi Bypass road. This
restaurant provides also provides traditional and fast food services.
• Marian Hotel: This hotel was established in 2006. The same services are provided
by the Marian hotel as compared to other hotels of the city.
• Hotel Global Village: This hotel is also provides the traditional and fast foods to its
customers. There is also a beautiful marriage lawn gives the additional importance to
the hotel.
• Pecking: This hotel is a best example of entrepreneurship in the city. This hotel
offered the Chinese food combined with Pakistani traditional and fast food.
• Shahbaz Tikka Shop: This restaurant offered a traditional food. Visitors from
neighboring cities like Lahore, Sialkot, Daska, Gujrat and other cities like Karachi,
Islamabad etc.
• Biryani Express: This hotel offered biryani and other traditional foods to the
customers. Basically, it is the branch of Lahore restaurant.

SWOT Analysis
Strengths:
The major strengths in the hotel and restauran management in Gujranwala are:
• Cultural city
• Opportunity for high investment
• Historical city
• Religious for skihs
• Recreational points like Nishaan-e-Manzil, Gulshan Iqbal park, Food streets
etc
Weaknesses:
The major weaknesses are given below:
• Bad infrastructure
• All are not family oriented.
Opportunities:
The major opportunities are given below:
• More restaurants should be made.
• New tastes should be developed
• Five star restaurants should be made.
• Hotels should be made in the open locations.
• Recipes of the food should be made.

Threats:
The major threats are given below:
• Hotels/ restaurant in the other major cities like Lahore and Sialkot.
• People did not like take rooms in the hotels/ restaurant of Gujranwala.
• The taste of the people changed and that the hotels did not changed their recipes
• Hotel industry is declining due to national effects.
• Hotels lacked the facilities like other five stars hotels in the big cities of Pakistan.
• The inter city hotel competition.
• Most of the hotels are located in the congested places.
• Less customers

Corporate Profile
Vision
We want to create a peace and calm environment for our senior citizens in order to make
this restaurant as their preferred choice as compared to other restaurants of Gujranwala.
Mission Statement
Maintain a place for the entertainment for senior citizen according to their choice.
Core Values
The core values, we practiced in restaurant is RESPECT model that is given below:
• Respect
• Esteem
• Serve
• Patience
• Entertainment
• Coordination
• Trust

Organizational Hierarchy

Logo

Corporate Reputation Add

Human Resource Objectives
As management process includes the following five basic functions:
• Planning
• Organizing
• Staffing
• Leading
• Controlling
The above five basic functions are the duties which any manager performs. Similarly
Human resource manager also has some objectives that are to achieve while performing
the responsibilities. Following are the main Human Resource objectives:
• Conducting job analyses (determining the nature of each employees job)
• Planning labor needs and recruiting job candidates
• Selecting right candidates for the job
• Making plans regarding the employees orientation and training the new and as
well as existing employees.
• Making the plans regarding the employee compensation (wages and salaries)
• Providing incentives and benefits
• Appraising performance
• Communicating (interviews, counseling , disciplining)
• Training and developing managers
• Building employee commitment
These are the objectives that must be achieved by a human resource manager.

Human Resource Strategies
There are following three strategies regarding Human Resource Management:
• Cost leader ship

• Differentiation
• Focus.
But we are focusing on the cost leader ship strategy as we are providing best services at
an economical rate. We have a deep observation on our competitor’s strategies so we
want to achieve a competitive edge on our competitors through the strategy of cost leader
ship.

General Manager Accounts & Finance
Job Title: General Manager Accounts & Finance

Company: Baithak Restaurant Gujranwala
Age limit: not less then 25 years and maximum 35 years
Job description:
• The person involves in budgeting, cost and credit control, and management
reporting and profitability analysis.
• Dealing efficiently with the banks and other financial and non financial
institutions.
• Preparation of financial reports.
• Maintaining the balance between the debtors and creditors.
• Having the knowledge of taxation and other audit issues.
Job Specification:
• Having a degree of Master of Business Administration in Finance
• Having an experience of 4-5 years in services concerns.
• Must aware with the preparation of financial reports, dealing with banks and other
financial institution
• Must have the knowledge of doing audit especially of a services concern.
• Having a good ascent of speaking Punjabi ,Urdu and English.
Salary: Rs. 50,000

Bonus: Half salary at the end of 6 month + the current salary.
Assistant GM Accounts & Finance
Job Title: Assistant General Manager Accounts & Finance

Job Description:
The assistant’s job duties include:
• Assist the GM in the all areas such as:
 Financial reporting
Dealing with financial and non financial matters
Taxation
Audit matters
• Informing the GM about the matters happening in the absence of General
Manager
Job Specification:
• Having the degree of BS in Accounts / B.com
• Having an experience of at least 3-4 years in a service concern organization
• Language Proficiency
• Computer Proficiency
Salary: 20000

General Manager Marketing
Job Title: General Manager Marketing

Job description:
• Maintains good relationships with the customers, debtors and creditors
• Observe the trends in the regular sales, and seasonal sales
• Makes the sales and advertisement budget reports
• Addresses the problems and complaints of the customers
• Cary out the inspections of the all the services.
• Managing the special events in the restaurant.
• Ensures that all the laws and regulations are applying on the services operations
of the restaurant.
Job speciation:
• Having a degree of MBA-Marketing.
• Having an experience of 5-7 years in restaurants (fresh candidates need not to
apply)
• Fluent in Punjabi, Urdu and English.
• Effective problem solving and stress management skills.
• Having an experience of working in teams.

• Must aware of making the trends in the sales and marketing of the restaurants.
Salary: Rs. 50,000

Assistant General Manager Marketing

Job Title: Assistant General Manager marketing

Age limit: not less then 25 years
Job Description:
• Assists the GM in making plans regarding:
 Advertisement
 Promotions
 Public and media Relations
• Building research in the area of customers behavior
• Taking the responsibilities of traveling if required
• Negotiate with customers
• Communication.
Job Specification:
• Having a degree of MBA Marketing
• Having an experience of 3-4 years in concerned field
• Good skills to analyses the market
• Communication and negotiation skills
• Supervision skills
Salary: 20000

General Manager Human Resource
Job Title: General Manager Human Resource

Job description:
• Develops strategies for the implementation of human resource functions in the
restaurant
• Develops such norms and practices in the restaurant.
• Develops the code of conduct and ensures that the codes are followed by all the
employees.
• Gather the data for the salary computation of each staff member.
• Addresses any conflict and complaint from the management and other staff.
• Look the matters of compensations, bonuses, rewards and promotions.
Job Specification:
• Having a degree of MBA-HRM
• Having an experience of 5-7 years in related field as an HR manager (fresh
candidates need not to apply)
• Having an experience of training the employees.
• Should have excellent thinking and presenting skills.
• Should have an experience in maintaining administration and planning systems.

• Fluent in Punjabi ,Urdu and Englishi.
Salary: Rs. 50,000
Assistant GM Human Resource
Job Title: Assistant General Manager Human Resource

Job description:
• To assist the General Manager in the following ways:
 In the implementation of human resource practices
 In the process of compensation of employees
 In Conflicts resolution
• Acting as communication channel in between the General Manger and the
employees.
Job Specification:
• Having a degree of MBA specialized in Human Resource Management
• Having an experience of 3-4 years in a service concern organization as Restaurant
• Language proficiencies
• Inter personal skills
• Ability to perform as a team leader
• Problem solving skills

Salary: 20000
General Manager Information Technology
Job Title: General Manager Information Technology

Job description:
• Manages the purchases and selling in the operating system.
• See all the online operations in the restaurant are running properly
• See the online complaints of the customers.
• Ensure good coordination with the other members of the staff.
• Inspect the different departments of the restaurants periodically
• Made the online operations and production reports and present it to the CEO.
Job Specification:
• Having a degree of MBA-IT
• Having an experience of 3-4 years in restaurants as a Information Technology
manager
• Fluent in Punjabi ,Urdu and English.
Salary: Rs. 50,000

Bonus: Half salary at the and of 6 month + the current salary.

Assistant General Manager Information Technology
Job Title: Assistant General Manager Information Technology

Job Description:
• The assistant must have the abilities to assist the General Manager Information
Technology in the following functions:
 Managing the operations regarding maintaining the customer
data in the computer software
On line dealing with the customers
 Making good coordination among different departments
 Preparing the reports of the customer’s data to present before
the other departments and CEO as well
Job Specifications:
• Having a degree of BS in IT / B.COM in IT
• Having an experience of 3-4 years in a service concern organization as a assistant
manager
• IT Proficiencies
• Communication skills

• Language Proficiencies
• Computer Proficiencies
Salary: Rs. 20,000

Chief Executive Officer
Job Title: Chief Executive Officer

Job description:
• Helps in developing business strategy.
• Sets the direction of the restaurants.
• Approval for any order like sale or purchase.
• Type and number of items cooked in the restaurant
• Creates a service differentiation.
• Decision of budgets.
Job Specification:
• Having a degree of CA/ACCA/CFA/MS
• Having an experience of 3-4 years in restaurants as a operations manager (fresh
candidates will also apply)
• Fluent in Punjabi , Urdu and English
Salary: Rs. 125,000

Bonus: Half salary at the and of 6 month + the current salary.
Assistant to the Chief Executive Officer

Job Title: Assistant to the Chief Executive Officer

Job Description:
• The assistant must have abilities to assist the CEO in the following fields:
 Helps in developing business strategy
Approval for any order like sale or purchase
 Creates a service differentiation.
Job Specification:
• Having the degree of MBA General
• Having the experience of 2-3 years
• Fluent in Punjabi , Urdu and English
• Computer proficiencies
Salary: Rs. 35000

Advertisement

Selection Process
The selection process of the above candidates is given below:
Description

• Job Ad :
In this step we advertise the required job in the organization.
• Reception of CVs:
In this step we receive CV’S for the posts we have advertised
.
• Short listing:
In this process, we short list them and create the list of those candidates which are
being called for interview.
• Testing and other assessment:

In this process, the candidates are called and several tests regarding to the hotel
management are conducted.
• Interviews:
In this process, the interviews are conducted according to the results of the above
assessments. The questions of the interviews are according to the hotel
management’s issues and general questions.
• Reference check:
In this process, the most important step, the references of the selected candidates are
checked and made the calls to the referenced persons in order to verify the
references.
• Communicating the decision:

After reference check, the list of the final selected candidates is issued and the
candidates are communicating through telephone and postal address. Telephone
medium is used more.
Policies regarding to the employee orientation

Following are the policies regarding to employee orientation. After the names of those
policies, we will briefly explain that policies:
• Providing Equal Employment Opportunity and a Safe Workplace
• Planning and Recruiting
• Selecting Employees
• Training Employees
• Job Design
• Customer Services
• Job Evaluation
• Salary Structure
• Compensation and Benefits
• Employees Conduct and Ethics
• Resignation and exit
• Providing Equal Employment Opportunity and a Safe Workplace:

Baithak Restaurant is providing equal opportunity to its employees. They will
extend equal opportunity to all individuals without regard for race, religion, color,
gender, creed, national origin, age, disability or handicap status. There is no any
kind of discrimination. The workplace is sufficient for all the employees. Restaurant
provides necessary equipments to its employees to do their work with ease and
comfort.
• Planning and Recruiting:

There is specific number of per year vacancies in Restaurant. It depends upon the
number of employees needed per year. The company plans and hires the employees
itself by giving an advertisement in the newspapers. They hire employees on both
temporary and permanent basis. Mostly employees are hired on temporary basis in
order to explore new talents. If a temporary employee works hard, then it might
became permanent employee as well.
• Selecting Employees:
Selection is done on the basis of the above selection process. They select the
employees on the basis of work experience and knowledge. Good results are also
matters but knowledge is very essential for concerned job. In selecting the reference
factor also counts. Most of the time Human Resource Manager conducts interviews
from the candidates, but in the case of special jobs CEO accompanied with HR
manager.
• Training Employees:

Training need is identified through performance appraisal, profile assessment or one
on one meeting. Training is considered as a learning intervention used for the
personal as well as professional development of employees. The employees are
given in house trainings (crew members) and they also sent for trainings from well
reputed and specialized training institutes (at managerial levels).
Type of Duration Employee
training
In house 2-3 months/year Crew managers, lower and middle
Training management
Outside 2-3 months/year Middle + Top management
Training
• Job Timings:
Regular work hours are 9:00 am to 8:00 pm, Monday through Sunday. On Fridays,
the prayer and lunch break will be from 1:00 pm to 2:30 pm. 10 minutes grace time
is allowed.
• Customer Services:
A cheerful and positive attitude is essential to our commitment to extraordinary
customer service and impeccable quality. It is essential that the employees act in a
professional manner and extend the highest courtesy to co-workers, visitors,
customers, and clients.
• Job Evaluation:
Performance of the employee is monitored closely, if the new or existing staff is
unable to perform as per restaurant’s expectations, the probation period (consists of
2 months) may be extended for giving extra time for improvement or his/her service
may be terminated.

• Salary Structure:
Baithak restaurant’s Philosophy is to “Pay or Performance”. The criteria which is
used by the restaurant for deciding the salary of an employee includes the
following:
• The employee’s related skills, knowledge and experience.
• The employee’s trend of performance over time versus the current
year.
The restaurant made salary review because in this way it is easy to determining who
is qualified to receive salary increase. The factors considered in making the salary
review are:
• Current performance of the employee.
• Current position of his/her salary within the assigned salary range.
• Compensation and Benefits:

Following are the benefits given by Baithak restaurant to its employees:
• Hospitalization.
• Out Patient Medical Practice.
• Preventive Measures.
• Cellular Phones.
• Half year and full year bonuses.
• Eidi and Aftari

• Employees Conduct and Ethics:
• All the employees shall have equal rights as employees of restaurant
regardless of the position held.
• Employees are expected to treat fellows’ employees respectfully and
courteously and be supportive of one another.
• Each staff will be judged on merits of their performance and no favoritism
preferential treatment within employee(s) will be allowed.
• Threats and acts of violence, including, but not limited to threatening
language, behavior, and destruction of personal property is strictly prohibited.
• Firearms or weapons of any kind neither are not permitted in the workplace.
• Follow the RESPECT model
• Resignation & Exit:

Resignation is considered when an employee is absent for 3 consecutive
unexcused and unreported working days or exceeding 6 days within a month.
Discharge is the termination of services of an employee by the restaurant for the
following reasons:
• Misconduct, performance deficiency
• Inability to perform due to mental/physical incapacitation.
• Unavoidable management circumstances.
Performance Appraisal
In our Restaurant Baithak we have adopted the Graphic Rating Scale method to appraise
the performance of the employees of Baithak Restaurant. In the following way we have
practically done this job:
Graphic Rating Scale for the Post of Marketing Manager on the Base of Behavior
Name of Employ…………………
Rating period, from……………..to……………..
Rater Name…………….
Rater Title……………...
Department……………..
The Rating Scale includes the 5 following elements:

1. Unsatisfactory
2. Fair
3. Satisfactory
4. Good
5. Outstanding
Subject Matter 1 2 3 4 5
Communication Skills
Problem Solving skills
Result Oriented
Interpersonal Skills
Leadership Skills
Customer Focus
Planning skills
Imagination Skills
Time Management skills
Focused on the
objectives
Dressing
Language Proficiencies
Information about
Market
Reliability
Areas to be improved:……………………………………………………………………
Actions by management: …………………………………………………………………
CEO Signature: …………………… Date: ……………………………………..
Graphic Rating Scale for the Post of Human Resource Manager on the Base of
Behavior
Name…………………
Department………

1. Unsatisfactory
2. Fair
3. Satisfactory
4. Good
5. Outstanding
Ability to improve the
organizational
performance
Ability to inform the
employees about the job
Ability to organize and
establish necessary
training programs
Ability to make job
analysis
Business Proficiencies
Leadership Skills
Degree to care about the
employees
Ability to recruit and
select the right person for
the job
Degree to maintain the
good environment for
work
Areas to be improved: ……………………………………………………………………

Graphic Rating Scale for the Post of Accounts & Finance Manager on the Base of
Behavior
Name…………………

1. Unsatisfactory
2. Fair
3. Satisfactory
4. Good
5. Outstanding
Ability to understand the
financial information
Planning skills
Forecasting skills
Supervision skills
Finance proficiencies

Graphic Rating Scale for the Post of Manager Information Technology on the Base
of Behavior
Name…………………

1. Unsatisfactory
2. Fair
3. Satisfactory
4. Good
5. Outstanding
Computer Proficiencies
Language Proficiencies
Problem Solving skills
Coordination with other
departments

Graphic Rating Scale for the Post of CEO on the Base of Behavior
Name…………………
1. Unsatisfactory
2. Fair
3. Satisfactory
4. Good
5. Outstanding
Developing strategies skills
Interpersonal skills
Communication skills
Market Knowledge
Uncompromising

Performance appraisal for the Assistants employees
Graphic Rating Scale for the Post Assistant to the CEO on the Base of Behavior
Name…………………

6. Unsatisfactory
7. Fair
8. Satisfactory
9. Good
10. Outstanding
Developing
strategies skills
Interpersonal
skills
Communication
skills
Market
Knowledge
Uncompromising
HR Proficiencies
Finance
&Accounting
proficiencies
Graphic Rating Scale for the Post of Assistant GM Marketing on the Base of
Behavior
Name…………………

1. Unsatisfactory
2. Fair
3. Satisfactory
4. Good
5. Outstanding
Subject 1 2 3 4 5
Matter
Communication
skills
Customers
focus
Target oriented
Leadership
skills
Market
knowledge
Interpersonal
skills
Language
Proficiencies

Graphic Rating Scale for the Post of Assistant GM Accounts & Finance on the Base
of Behavior
Name…………………

1. Unsatisfactory
2. Fair
3. Satisfactory
4. Good
5. Outstanding
Subject 1 2 3 4 5
Matter
Ability to
understand
the financial
information
Planning
skills
Forecasting
skills
Supervision
skills
Finance
proficiencies
Mathematical
skills
Coordination
Skills
Presentation
skills

Graphic Rating Scale for the Post of Assistant GM Human Resource on the Base of
Behavior
Name…………………

1. Unsatisfactory
2. Fair
3. Satisfactory
4. Good
5. Outstanding
Subject 1 2 3 4 5
Matter
Interpersonal
Skills
Communication
skills
Conflict
resolving skills
Ability to care
about
employees
Coordination
skills
Observation
level
Friendliness

Graphic Rating Scale for the Post of Assistant GM Information Technology on the
Base of Behavior
Name…………………

1. Unsatisfactory
2. Fair
3. Satisfactory
4. Good
5. Outstanding
Subject 1 2 3 4 5
Matter
Communication
Skills
Computer
Proficiencies
Language
Proficiencies
Problem
Solving skills
Coordination
with other
departments
Dealing skills

Graphic Rating Scale for the Post of Crew members on the Base of Behavior
Name…………………

1. Unsatisfactory
2. Fair
3. Satisfactory
4. Good
5. Outstanding
Subject 1 2 3 4 5
Matter
Communication
skills
Physical fitness
Dressing
Time
management
Cooperation
Patience level

Salary Sheet
Grade A
Name Mr.Muhammad Mr. Adeel Mr. Atif Mr.Umair Miss
Saddam Muhammad Shahzad Zafar Ayesha
Uppal Shamas
Serial no 1 2 3 4 5
Employee no A1 A2 A3 A4 A5
Designation CEO GM Acc & Fin GM-HR GM-IT G-M
Marketing
Salary (Rs) 68,000 43,000 43,000 43,000 43,000
Medical 5,000 5,000 5,000 5,000 5,000
allowance(Rs)
Mobile 2,000 2,000 2,000 2,000 2,000
allowance(Rs)
Overtime(Rs) 0 0 0 0 0
Total Salary 75,000 50,000 50,000 50,000 50,000
(Rs)
Grade B
Name Mr. Asif Mr. Basit Mr.Umer Mr.Faisal Miss.Muneeba
Anwer
Serial no 6 7 8 9 10
Employee no B1 B2 B3 B4 B5
Designation Assistant to Assistant to Assistant to Assistant to Assistant to
CEO GM (Acc &Fin) GM (HR) GM (IT) GM (Marketing)
Salary (Rs) 28000 21000 21000 21000 21000
Medical 3,000 2,500 2,500 2,500 2,500
allowance(Rs)
Mobile 2,000 2,000 2,000 2,000 2,000
allowance(Rs)
Overtime(Rs) 0 0 0 0 0
Total Salary (Rs) 33,000 25,500 25,500 25,500 25,500
Grade C
Name Crew members Cooks Guards
Serial no (1-15) (1-5) (1-4)
Employee no (C1-C15) (D1-D5) (E1-E4)
Designation Crew members Cooks Guards
Salary (Rs) 8,000 7,500 6,000
Medical allowance (Rs) 1,000 1,000 1,000
Mobile allowance (Rs) 0 0 0
Overtime (Rs) 1,000 1,000 0
Total Salary (Rs) 10,000 9,500 7,000
Conclusion
Our new restaurant is Baithak we launch this restaurant for the senior citizens o provide
them a peace and calm atmosphere with entertainment. This new restaurant became a
new addition in the hotel industry of Gujranwala. More and more customers will came in
that restaurant and increase the sales and popularity of the restaurant. This will leads to
the success in our entrepreneurship.

Human Resource For A Baithak Restaurant

Hochgeladen von

Dokumentinformationen

Originaltitel

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

Human Resource For A Baithak Restaurant

Hochgeladen von

Copyright:

Verfügbare Formate

BAITHAK RESTAURANT

Muhammad kashif Saeed

Muhammad Saddam Sajid

Bsc Accounting & Finance & MBA

Human Resource Management -1-

Serial Particulars Page

Human Resource Management -2-

First of all we thank to Allah Almighty who gave us

Human Resource Management -3-

Human Resource Management -4-

Pakistan Institute of Tourism & Hotel Management is a institution whose main

Human Resource Management -5-

Human Resource Management -6-

Human Resource Management -7-

Human Resource Management -8-

Human Resource Management -9-

Human Resource Management -10-

Human Resource Management -11-

Human Resource Management -12-

Human Resource Management -13-

As management process includes the following five basic functions:

Human Resource Management -14-

There are following three strategies regarding Human Resource Management:

• Cost leader ship

Human Resource Management -15-

Job Title: General Manager Accounts & Finance

Salary: Rs. 50,000

Human Resource Management -16-

Assistant GM Accounts & Finance

Job Title: Assistant General Manager Accounts & Finance

Human Resource Management -17-

Job Title: General Manager Marketing

Human Resource Management -18-

Salary: Rs. 50,000

Assistant General Manager Marketing

Company: Baithak Restaurant Gujranwala

Human Resource Management -19-

General Manager Human Resource

Job Title: General Manager Human Resource

Human Resource Management -20-

Assistant GM Human Resource

Job Title: Assistant General Manager Human Resource

Human Resource Management -21-

General Manager Information Technology

Job Title: General Manager Information Technology

Salary: Rs. 50,000

Human Resource Management -22-

Job Title: Assistant General Manager Information Technology

Human Resource Management -23-

Salary: Rs. 20,000

Chief Executive Officer

Job Title: Chief Executive Officer

Human Resource Management -24-

Assistant to the Chief Executive Officer

Company: Baithak Restaurant Gujranwala

Salary: Rs. 35000

Human Resource Management -25-

Human Resource Management -26-

Human Resource Management -28-

• Testing and other assessment:

• Communicating the decision:

Human Resource Management -29-

Policies regarding to the employee orientation