cnConcierge

Quick Start Guide

Version 1.0
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 Contents
Contents ........................................................................................................................................................... 3
Introduction .............................................................................................................................................. IV
Downloading cnConcierge on Phone .................................................................................................... IV
Installing cnConcierge on Phone............................................................................................................ IV
In Android ................................................................................................................................................. IV
Setting Up cnMaestro and Selecting Captive Portal ....................................................... V
Generating Vouchers ....................................................................................................... VI
Customizing Email/SMS Settings ................................................................................. VII
Logging Out/Deleting Credentials ................................................................................ VII
In iOS ....................................................................................................................................................... VII
Setting Up cnMaestro and Selecting Captive Portal .................................................... VII
Generating Vouchers ....................................................................................................... IX
Customizing Email/SMS Settings ................................................................................... IX
Logging Out/Deleting Credentials .................................................................................. IX
Setting Up Guest Access Portal in cnMaestro for Generating Vouchers ............................................ X
Generating Vouchers using Guest Access Portal ............................................................ X
Contacting Cambium Networks ........................................................................................................... XIII

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 cnConcierge Quick Start Guide

Introduction
cnConcierge is a mobile application that allows you generate cnMaestro guest portal vouchers. Currently,
cnConcierge is supported only on the following platforms:

Operating System Minimum Software

Version Required

iOS 10

Android 4.0.3

Downloading cnConcierge on Phone

To download cnConcierge on Android or iOS phone:

• cnConcierge v1.0 for Android is available here.

• cnConcierge v1.0 for iOS is available here.

Installing cnConcierge on Phone

After downloading the cnConcierge application on your phone, follow the below instructions for
installation:

1. Double click and open the cnConcierge application.

2. Click Accept after reading to accept the Terms and Conditions.

In Android
Follow the below procedure to set up cnConcierge and generate vouchers in Android phone:
Setting Up cnMaestro and Selecting Captive Portal
1. Select cloud hosted or On-premises radio button.
a. If On-premises is selected, provide the URL of the On-Premises server in Server URL textbox
and click .

b. If Cloud hosted is selected, provide cnMaestro login credentials and click

2. Select the cnMaestro Captive Portal from the drop-down list and click

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Generating Vouchers
To generate vouchers:

a. Select the voucher plan as per the requirement from the drop-down list.

b. Click GENERATE VOUCHER.

A sample voucher code generated from Android:

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Customizing Email/SMS Settings
To customize SMS and Email settings:

1. Click .

2. Enter the details for the following:

• Email/SMS Settings

• Email Subject

Logging Out/Deleting Credentials

Deleting the credentials prevents you from generating vouchers until you login again.

To delete credentials, click Delete button that appears in the Settings window.

In iOS
Follow the below procedure to set up cnConcierge and generate vouchers in iOS phone:

Setting Up cnMaestro and Selecting Captive Portal

1. Choose Cloud hosted or On-premises tab and click Next.

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 a. If Cloud hosted is selected, provide cnMaestro login credentials and click Next.

b. If On-premises is selected, provide the URL of the On-Premises server in Server URL textbox
and click Next.

Note
Ensure that you have reachability to the On-Premises network.

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Generating Vouchers
To generate vouchers:
a. Select the voucher plan as per the requirement from the drop-down list.

b. Click GENERATE VOUCHER.

Sample voucher code generated from iOS:

Customizing Email/SMS Settings

To customize SMS and Email settings:

1. Click Settings.

2. Enter the details for the following:

• Email/SMS Settings

• Email Subject

Logging Out/Deleting Credentials

Deleting the credentials prevents you from generating vouchers until you login again.

To delete credentials, click Delete button that appears in the Settings window.

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Setting Up Guest Access Portal in cnMaestro for Generating
Vouchers
To configure Guest Access using cnMaestro:

1. Navigate to Services > Guest Access Portal in cnMaestro homepage.

2. Click Add Portal.

3. Configure name and brief description for the portal.

Generating Vouchers using Guest Access Portal

Important Points to Remember

• Vouchers can only be generated after enabling Vouchers and creating at least one Voucher plan.
• A maximum of 50,000 Vouchers per portal can be created on cnMaestro.
• A maximum of 1,000 Vouchers per portal can be created on the cloud-hosted version.
(cloud.cambiumnetworks.com).

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 • Total number of generated Vouchers = Vouchers Unclaimed + Vouchers Claimed + Vouchers Expired.
• The admin can export all/valid/current page Voucher codes as PDF/CSV document.
Voucher contains options to add new plans and Vouchers. Based on user requirements, the plans can be created with
different validity and rate limits.

Create a plan

1. Navigate to Services > Access Control Portal page and select Access Control tab.
2. Enable Vouchers.
3. Click Add New Plan button. The window with general and design parameters for the plan is displayed.

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Adding Vouchers

Once a plan is configured, Vouchers can be generated for it. Each Voucher is a unique, randomized alphanumeric
code.
a. Select a plan

b. Add Vouchers

Once the plan is created and the Vouchers are generated, the following page is displayed:

Sample Voucher Code

Note
For more information on generating vouchers using cnMaestro, please refer cnMaestro
User Guide in Support Site.

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Contacting Cambium Networks
Support website: http://www.cambiumnetworks.com/support

Main website: http://www.cambiumnetworks.com

Sales enquiries: solutions@cambiumnetworks.com

Support enquiries: support@cambiumnetworks.com

Telephone number list: http://www.cambiumnetworks.com/contact

Address: Cambium Networks Limited,
Linhay Business Park,
Eastern Road,
Ashburton,
Devon, UK,
TQ13 7UP

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