AMY CORINA

1297 Main Street, Rotterdam Junction NY, 12150 | acorina12@gmail.com | 518-847-6580

EXPERIENCE AGENCY PROGRAM AIDE NYS OFFICE FOR PEOPLE WITH DEVELOPMENTAL
DISABILITIES, DQI/INCIDENT MANAGEMENT UNIT
11/2015-PRESENT
 Processed MHL 16.34 Background Check application requests through Microsoft
Access database, maintained system, and completed data corrections as necessary.
 Verified accuracy of substantiated allegations and distributed findings at agency and
applicant levels.
 Worked with agencies to bring them into Background Check compliance on OPWDD
side and answered phone inquiries.
 Served as backup for SCR 159 form processing, entered applications in to OCFS
system and maintained a tracking database in Microsoft Access.
 Distributed incident notices from the Justice Center to RCO/ICO contacts as backup
maintainer of the Incident Notification mailbox.
 Produced compliance reports of MHL/SCR databases for management.
SECRETARY 1 NYS DEPARTMENT OF HEALTH, OHIP DIVISION OF SYSTEMS
06/2014-11/2015
 Primary administrative support for 2 program directors and technical staff of 40.
 Assisted in onboarding of new employees.
 Created and maintained email distribution groups.
 Oversaw Health Department side of transmittal communication between the New York
State of Health and Computer Sciences Corporation.
 Ordered supplies and maintained office equipment.
 Served as point of contact for HBITS process and assisted in setting up interviews,
reviewing forms and tracking contractor timesheets and invoices.
 Backup CALT and SERVIS administrator.
KEYBOARD SPECIALIST 1 NYS DEPARTMENT OF HEALTH, OPERATIONS
MANAGEMENT GROUP
12/2012-06/2014
 Greeted visitors, answered & screened phone inquiries for director and program staff.
 Served as primary liaison between Department of Health employees in the Corning
tower and Office of General Services building management. Maintained a work
request log and coordinated construction and other building maintenance requests.
 Managed ID card processing, distribution and troubleshooting for Department of
Health Employees both within the Corning Tower and external lease sites.
 Acted as phone coordinator for several programs on the 22nd floor, and assisted the
office of Information Technology Services in their phone migration from Capnet to
VoIP at the Corning Tower location.
 Received, distributed and relayed approvals for invoices from the Business Service
Center through Visiflow and Filenet.
 Created and edited program’s Sharepoint website on internal Intranet.
 EDUCATION SUNY DELHI
BBA IN HOSPITALITY MANAGEMENT (ANTICIPATED MAY 2018)
HUDSON VALLEY COMMUNITY COLLEGE
ASSOCIATES IN LIBERAL ARTS (2010)

ADDITIONAL Proficient in Microsoft Excel, Word, Access, Powerpoint and Visio. Has previous experience
SKILLS with Sharepoint, Business Intelligence Reporting, Filenet and Webex.

REFERENCES REFERENCES FURNISHED UPON REQUEST