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Jacob Kouzminski

Professor Steven Huddart

Research question: What is the potential benefit of technological advancement in international

grocery markets for small and medium enterprises?

Annotated Bibliography

Grandón, Elizabeth E., and Patricio Ramírez-Correa. “Managers/Owners’ Innovativeness

and Electronic Commerce Acceptance in Chilean SMEs: A Multi-Group Analysis Based on
a Structural Equation Model.” Journal of Theoretical and Applied Electronic Commerce
Research, vol. 13, no. 3, 2018, pp. 1–16., doi:10.4067/s0718-18762018000300102.

Grandón and Ramírez-Correa target an audience looking to expand their business and increase
business performance. While technology aims to bring in more partner-to-partner connections,
many developing countries lack technological resources. The article’s research was done by
sampling 30 business owners dividing two groups: lower and higher levels of owner’s
innovativeness. Research studies have shown potential in business growth as well as economic
setbacks due to the “difficulty of implementing technology, concerns with security, and
unsuitability within company operations” (Grandón and Ramírez-Correa, 2). Following possible
concerns with using technology in small and medium international marketplaces, studies
continued to show the “opportunities for company development and connections with
customers” (Grandón and Ramírez-Correa, 2). Two researchers, MacGregor and Vrazalic,
studied 477 SME’s in Sweden and Australia and identified the hardships and benefits of
ecommerce based markets. While the primary focus of the article revolved around Chilean
SME’s, research led to believe that other developing nations such as Chile have possible positive
results with adopting an ecommerce market.

Huddart, Steven J., and Pierre Jinghong Liang. “Profit Sharing and Monitoring in
Partnerships.” SSRN Electronic Journal, 2005, doi:10.2139/ssrn.515642,

This article aims to investigate the work shared in a business between partnerships. While
partnerships are normally divide the work evenly, many partners lack the discipline to better
supplement their partners who put in more work. Equal work efforts in partnerships can cause
many issues. An effective way to prevent shirking would be by “monitoring and providing
associated incentive contracts (Huddart, 1). Incentives are a great way to accommodate a partner
to work to their full potential. The article uncovers the benefits on monitoring partners and how
it could influence their work efforts. Since monitoring may not always be suitable, “each
partner’s effort choice is determined by his ownership share” (Huddart, 14). Free-riding in
partnerships happens often. This article implements strategies to even out efforts in small
partnerships where analysis stated “task assignments are optimal in the smallest partnerships,
while the largest partnerships are more structured” (Huddart, 32).
Hafeez, K. “E-Supply Chain Operational and Behavioural Perspectives: an Empirical
Study of Malaysian SMEs.” Semanticscholar, Jan. 2010,

Hafeez targets business owners looking to expand their business network using the internet. The
article argues “operational and behavioural perspectives should be duly taken into consideration
while adopting internet based technology” (Hafeez, 525). Research was gathered by a
“questionnaire and survey data of 208 Malaysian SME’s” (Hafeez, 525). Studies showed that
many SME’s have potential to use the internet to grow their business but often “limit their ability
to exploit new opportunities” (Hafeez, 526). While the potential with using internet technology
can open up new opportunities, it requires rigorous customer communication and attention.
Many owners fail to operate an ecommerce based business since they do not have experience
with customer service and online support. Findings have referenced that business owners who
divi up the time to run a chain business along with an ecommerce market often “detriment their
business performance and behavior” (Hafeez, 541).

Kim, Changsu, et al. “Evolution of Web-Based Shopping Systems.” Comparison-Shopping

Services and Agent Designs, doi:10.4018/9781599049786.ch012,

Changsu states the benefits of ecommerce and its presence of “enlarging its sphere of utilization
and the scale of the global electronic market” (Changsu, 70). Technology is known for
expanding communications amongst businesses. Web-based shopping has been popularized for
its’ ability to connect consumers and producers from all over the world. Research was
approached by conducting two different trials: conceptual analysis and the use of a focus group.
They focused on 4 research groups: general-direct-sales, general-intermediary-sales, specialized-
direct-sales, and specialized-intermediary-sales. Web-based shopping systems also provide
business owners to sell on third party sites such as Buy, Overstock, and Amazon. This outreach
from business to sell on other sites gives them an opportunity to grow their profits. Since the
expansion of technology, “Web-based shopping systems are spreading rapidly across national
boundaries” (Changsu, 83). This internet shopping system has the ability to change the way that
business work with consumers. Since many Web-based shopping systems often do not last long
due to their difficult sustainability, “strategic planning is useful for organizations seeking to start
up” (Changsu, 84).

Mohamed, Rosli. “Electronic Commerce Adoption in SME: The Trend of Prior Studies.”
Journal of Internet Banking and Commerce, vol. 14, no. 2, Aug. 2009, doi:https://search-

Rosli Mohamed wrote this article to target business owners. Internet usage throughout the world
is becoming much more relevant for conducting business. Many businesses will transition into an
electronic commerce to “expand market potential and provide new business opportunities”
(Mohamed, 2009). Many SME’s lack in resources and technology. Small and medium
enterprises “play a vital role in the nation’s growth” since they take up the majority of business
within a country (Mohamed, 2009). The article conducted its’ research on hardware and software
infrastructure in an ecommerce market. Research was done through a survey and a case study of
several SME’s. The article identifies the flaws that may come with electronic commerce within
SME’s, yet outweighs the issues with potential profit that the internet may bring to businesses.
Mohamed illustrates endless possibilities of electronic based business that could produce
“promising, useful outcomes” (Mohamed, 2009).