TERMS AND CONDITIONS: AIRTEL INTERNATIONAL ROAMING VALUE OFFER

1. The Airtel International Roaming Value Offer („Offer’) is being provided to Airtel customers travelling to select locations on or after 12:01
AM on 1st Apr, 2017.

2. Upon subscribing to select packs forming part of the Offer, an Airtel customer shall, in accordance with the respective pack being opted
for, benefit from discount on charges for calls and SMS while travelling. Please scroll down to view details of packs and respective Partner
Network Service Providers.

3. In the event a customer does not activate any of the packs forming part of the Offer, and travels to any of the countries covered by the Offer
with International Roaming service activated, Airtel shall automatically accrue unto the customer the benefit of the One Day Pack in
respect of the particular country as soon as the monetary usage of the customer reaches the value of the One Day Pack. This automatic
accrual shall be in respect of the specific day only and the customer shall be able to benefit from the provisions of the One Day Pack for
that day. The customer shall revert to the billing charges of applicable international roaming the next day till such time that the customer
reaches the trigger amount for the automatic accrual for benefit of the One Day Pack.

4. However, if the customer on International Roaming benefits from the automatic accrual of the Offer as per the previous Term hereto, there
shall not be a waiver of the service charge for International Roaming.

Countries covered in IR smartpack:

For Postpaid Users of KK, AP & CHN,TN, ASM, PUN, KER, DEL, RAJ, UPE International roaming is a default service for the countries
where smartpacks are available (ref to the pack details shared at the end). Customer travelling to these countries do not need any International
Roaming service to be activated to enjoy mobile service abroad.

For rest of the locations Kol, WBO, MH, MP, GUJ, MUM, BH, UP, HP, HR, J&K, NE International roaming is NOT a default service,
customer still need to request for „International Roaming Service‟ through the website/app/call center to be able to enjoy mobile service abroad.

Countries not covered in pack:

For the rest of the countries which are not covered in the smartpack, the Customer would need to request for „International Roaming Service‟
through the website/app/call center to be able to enjoy mobile service abroad.

For Prepaid Users: International Roaming service charge is Rs.99 per month which is deducted as soon as the customer uses mobile
service (OG Voice or SMS)/data/voice IC) in a country outside India, irrespective of the fact if customer has or hasn‟t taken an
International Roaming pack.

5. In case customer doesn‟t want International Roaming to be open as a default service for the countries covered under smartpack, they can
call the call center and get International Roaming deactivated as a default service.

6. Once the Airtel customer returns to India, the benefits of the pack shall cease and the customer shall automatically revert to the base plan
opted for prior to the Offer, unless another plan is opted for. The International roaming pack which has been activated will stay attached till
the time customer deactivates the pack through the Airtel App/Call center, customer will not be charged for the pack while in India. When
customer travels abroad to the country covered under in the pack attached the pack will automatically set in & validity/rental will apply.

7. This Offer cannot be combined with any other offer provided by Airtel.

8. An Airtel customer may subscribe to the Pack by calling the customer service helpline 121 in India, or dial toll free number 9910099100
from an international location or by visiting www.airtel.in/IR and subscribing to the plan for their desired destination. For company paid
connections customers need to contact their company coordinator for the activation of the pack.

9. In order for an Airtel customer to benefit from the Offer, the customer should subscribe to the Offer at least 24 hours prior to departure
from India. Irrespective of the time of subscription to the pack, the activation of the pack shall only take place upon commencement of
usage in an international location. Example: In case of 30 day pack : Consumer makes first usage (incoming/outgoing/data/SMS etc.) and
has 30 days pack on 24th July 2016 then it will be valid for next 30 days i.e. up to 22nd Aug 2016.

10. The activation – automatic or otherwise and calculation of validity of the postpaid packs forming part of the Offer shall be basis the time
zone of the country / countries being visited and will expire at 12 midnight.

11. Postpaid pack once opted by the customer under the present Offer, is auto renewed if post the pack validity mobile services are used while
outside India. In case of daily pack, the customer would be charged for each day customer uses mobile service abroad.

12. Pack benefit is not applicable on local Toll free number in international roaming.
13. Pack benefit is for the validity specified irrespective of the bill cycle.

14. Prepaid IR pack validity starts from date/time of recharge and not upon commencement of usage.

15. Prepaid Sim will not work in International Roaming for Assam, North East and J&K.

16. Prepaid Customer should maintain minimum Rs.5 balance in main account to use IR services/pack benefits.

17. No manual network selection is needed as packs are applicable across all operators in the covered countries.

18. Data services can be switched off from the mobile handset in case customers do not wish to use mobile internet while roaming.

19. The benefits of the Offer are not applicable for premium rate Numbers / Maritime / Satellite / Aero Mobile / Ship Cruise or Immarsat.

20. Airtel Customers in Bihar, West Bengal, North East and Assam, Orissa may be required to change their SIM for enjoying the benefits of
the Offer. For more details, please visit the nearest Airtel store before your travel or call on 121 prior to your travel.

21. Data barring request to Airtel for local usage is different from data barring request to Airtel for international roaming. In the event an Airtel
Customer has engaged the Data Barring service via Airtel in India for local usage, the same shall not be applicable while on roaming, and
data remains “ACTIVE” on customer‟s number once connecting to the network in an international location. In case the customer wants to
deactivate data services while on international roaming, the same needs to be done from the handset or by calling the customer care and
specifically requesting data barring while on international roaming.

22. Once a subscriber gets data barring when on international roaming activated by Airtel, the deactivation of same needs to be specifically
requested by calling the customer care irrespective of the amount of time that may have lapsed since the service was first activated.
Activation of pack under Offer shall not automatically de-activate the data barring on international roaming.

23. Usage in international roaming is shared with Airtel by international operators. In case there is a delay in sharing this information, the
usage charges may display in the subsequent bills (upto 3 bills). (Applicable for postpaid customers)

24. After consumption of applicable benefits of the subscribed pack, reduced rates will apply as per the pack selected by customer.

25. Caller Line Identification Number (CLI) is not guaranteed while the packs forming part of the Offer are active.

26. Video Calls feature provided by select international telecom service providers are NOT guaranteed on international roaming but might be
successful in some networks. Video calls if successful will be charged as per the visited network tariff Type of calls (Outgoing local/
national / international, incoming) and will be controlled by the roaming partner.

27. In case call divert or VMS is active on a mobile number, customer will be charged for both Incoming and Outgoing leg as per IR rates, if
call gets diverted as per divert conditions. Customer must cancel the same by dialing ##002# before leaving home network.

28. Airtel bears no responsibility for the network quality of the select partner network service providers in the respective locations.

29. These Terms and Conditions shall constitute an agreement between Airtel and each customer and by subscribing to the Offer, customer
accepts the same as binding upon him/her.

30. International Roaming usage details are dependent on international operators. Hence, credit limit as per airtel is not applicable since real
time usage details while you travel abroad are not available with airtel.

31. The terms and conditions of usage of Airtel, so far as the same are not inconsistent with the present terms and conditions, continue to be
applicable upon you as a user of the mobile services.

32. Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any
part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical
difficulties ,or any other reasons beyond Airtel‟s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be
null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or
indirectly arising out of this Offer.
 33. AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING
DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE CUSTOMER AVAILING, NOT RECEIVING
OR CUSTOMER‟S USE OF THE OFFER.

34. AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE MOBILE
SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY,
AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.

35. Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation,
will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the
exclusive jurisdiction of Courts at New Delhi alone.

36. Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel‟s
services or its availability. Airtel‟s network is available on an „as is where is available‟ basis and Airtel makes no representation, guarantee
or warranty regarding the availability, fitness for any specified purpose or error free operation of the network. Network availability may be
affected due to various reasons including force majeure, acts of god, inclement weather, topographical/ geographic/ demographic factors,
maintenance work, availability of interconnection with other networks, etc.

37. Postpaid Customers:

For UP East, Bihar, West Bengal, Orissa customers - Data service are not available in Dominican Republic.

Prepaid:
For UP East, Bihar, West Bengal, Orissa customers -Outgoing Voice is not available in Slovenia.
Outgoing voice is not available for all circle in the below countries:

Algeri a Cameroon Domi ni ca Gui nea Ni caragua St. Ki tts & Nevi s Uruguay
Angui l l a Cape Verde Domi ni can Republ i c Gui nea Bi s s au Panama St. Vi ncent & the Grenadi nes
Anti gua & Barbuda Cayman Is l ands Ecuador Iran Panama Sudan
Armeni a Central Afri can Republ i c El Sal vador Is l e of Mann Paraguay Swazi l and
Bahamas Chi l e Gi bral tar Jamai ca Peru Taji ki s tan
Barbados Cos ta Ri ca Greenl and Les otho Serbi a Ti mor
Bri ti s h Vi rgi n Is l ands Cyprus Grenada Monts errat St Luci a Turks & cai cos

Countries covered

Afgha ni s tan Ca pe Verde Gha na Korea New Zea l a nd Sl ova ki a USA

Al ba ni a Ca yma n Is l a nds Gi bra l tar Kuwa i t Ni ca ra gua Sl oveni a Uzbeki s tan
Al geri a Centra fri que Greece La os Ni ger South Afri ca Va nua tu
Angui l l a Chi l e Greenl a nd La tvi a Ni geri a Spa i n Vi etna m
Antigua & Ba rbuda Chi na Grena da Les otho Norwa y Sri La nka Za mbi a
Argentina Col ombi a Gua tema l a Li beri a Oma n St Luci a
Armeni a Congo Guerns ey Li echtens tei n Pa l es tine St. Ki tts & Nevi s
Aus tra l i a Congo Republ i c Gui nea Li thua ni a Pa na ma St. Vi ncent & the Grena di nes
Aus tri a Cos ta Ri ca Gui nea Bi s s a u Luxembourg Pa pua New Gui nea Suda n
Azerba i ja n Cote D'Ivoi re Hondura s Ma ca u Pa ra gua y Swa zi l a nd
Ba ha ma s Croa tia Hong Kong Ma cedoni a Peru Sweden
Ba hra i n Cyprus Hunga ry Ma da ga s ca r Phi l i ppi nes Swi tzerl a nd
Ba ngl a des h Czech Icel a nd Ma l a wi Pol a nd Ta i wa n
 Ba rba dos Denma rk Indones i a Ma l a ys i a Portuga l Ta ji ki s tan
Bel a rus Domi ni ca Ira n Ma l ta Puerto ri co Ta nza ni a
Bel gi um Domi ni ca n Republ i c Ira q Ma uri tius Qa tar Tcha d/Cha d
Bhutan Ecua dor Irel a nd Mexi co Roma ni a Tha i l a nd
Bots wa na Egypt Is l e of Ma nn Mol dova Rus s i a Ti mor
Bra zi l El Sa l va dor Is ra el Mongol i a Rwa nda Tonga
Bri tis h Vi rgi n Is l a nds Es toni a Ital y Monts erra t Sa moa Turkey
Brunei Fa roe Is l a nds Ja ma i ca Morocco Sa udi Ara bi a Turks & ca i cos
Bul ga ri a Fi ji Ja pa n Moza mbi que Senega l UAE
Burki na Fa s o Fi nl a nd jers ey Mya nma r Serbi a Uga nda
Ca mbodi a Fra nce Jorda n Na uru Seychel l es Ukra i ne
Ca meroon Ga bon Ka za khs tan Nepa l Si erra Leone Uni ted Ki ngdom
Ca na da Germa ny Kenya Netherl a nds Si nga pore Urugua y

Smart Pack Details:

Zone A Zone B Zone C Zone D
Validity (days) 1 10 30 1 10 30 1 10 30 1 10 30
Rental (Rs.) 499 1199 2499 649 2999 3999 649 2999 3999 999 3999 6999
Data 500 MB 3GB 5GB 500 MB 3GB 5GB 500 MB 3GB 5GB 500 MB 3GB 5GB
SMS 100 100 100 100 100 100 100 100 100 100 100 100
OG -local + india call (mins) 100 250 500 100 250 500 100 250 500 100 250 500
incoming calls unlimited unlimited unlimited unlimited unlimited unlimited 100 250 500 100 250 500
Rate post pack benefit Rate post pack benefit Rate post pack benefit Rate post pack benefit
Data (Rs/mb) 3 3 3 3 3 3 3 3 3 10 10 10
SMS(Rs/sms) 3 3 3 3 3 3 3 3 3 10 10 10
Call to India(Rs/min) 3 3 3 3 3 3 12 12 12 35 35 35
Local Calls(Rs/min) 3 3 3 3 3 3 12 12 12 35 35 35
Incoming Calls(Rs/min) na na na na na na 10 10 10 25 25 25
International calls(Rs/min) 35 35 35 35 35 35 35 35 35 35 35 35
Countries covered Countries covered Countries covered Countries covered
Australia Bangladesh Malaysia Albania Hong Kong Netherlands Armenia Japan Qatar Afghanistan Fiji Papua New Guinea
Singapore Sri Lanka Thailand Austria Hungary New Zealand Brazil Jordan Russia Algeria Gabon Paraguay
Bahamas Iceland Norway Iran Nepal Saudi Arabia Anguilla Ghana Peru
Bahrain Indonesia Philippines Iraq Palestine UAE Antigua & Barbuda Greenland Puerto rico
Belgium Ireland Poland Argentina Grenada Rwanda
Brunei Isle of Mann Portugal Azerbaijan Guatemala Samoa
Bulgaria Israel Romania Barbados Guinea Seychelles
Canada Italy Senegal Belarus Guinea Bissau Sierra Leone
China jersey Serbia Bhutan Honduras South Africa
Croatia Korea Slovakia Botswana Jamaica St Lucia
Cyprus Kuwait Slovenia British Virgin Islands Kazakhstan St. Kitts & Nevis
Czech Laos Spain Burkina Faso Kenya St. Vincent & the Grenadines
Denmark Latvia Sudan Cambodia Lesotho Swaziland
Egypt Liechtenstein Sweden Cameroon Liberia Tajikistan
Estonia Lithuania Switzerland Cape Verde Madagascar Tanzania
Faroe Islands Luxembourg Timor Cayman Islands Malawi Tchad/Chad
Finland Macau Taiwan Centrafrique Moldova Tonga
France Macedonia Turkey Chile Montserrat Turks & caicos
Germany Malta United Kingdom Colombia Morocco Uganda
Gibraltar Mauritius USA Congo Mozambique Ukraine
Greece Mexico Vietnam Congo Republic Myanmar Uruguay
Guernsey Mongolia Costa Rica Nauru Uzbekistan
Cote D'Ivoire Nicaragua Vanuatu
Dominica Niger Zambia
Dominican Republic Nigeria
Ecuador Oman
El Salvador Panama

 Rentals shared above are for Postpaid IR pack, prepaid pack rentals may vary for each circle.
T&C for International Roaming Foreign Pass- Prepaid

1) The „Foreign Pass‟ offer (“Offer”) is being provided by Bharti Airtel Limited (“Airtel”) to any pre-paid customer. It is not valid for post-
paid customers

2) Customer will enjoy free minutes incoming and outgoing to India & country they are visiting under the recharge.

3) Benefits of the recharge

MRP (Rs.) 196 296 446
Minutes (Local Outgoing, Incoming, Outgoing Back to India) 20 40 75
Validity 7 days 30 days 90 days

Countries covered- UAE, Nepal, Bangladesh, Saudi Arabia, USA, Qatar, Kuwait, Malaysia, Singapore, UK, Sri Lanka, Bahrain, China, Canada,
Germany, Australia, Hong Kong, France, Netherlands & Thailand

4) The validity of the pack would start from the time of recharge to 23:59 IST on the expiry date.

5) Rs.99 would be deducted towards monthly IR service charge when the customer lands abroad and uses mobile services. This is over &
above the recharge amount of the Foreign Pass.

6) There is No data benefit in this recharge, customers enjoy free minutes incoming and outgoing to India & country they are visiting. To
check the standard rates post consumption of free minutes or data/sms/international calls not covered in the pass kindly visit
www.airtel.in/ir

7) If a customer does a recharge with 2 or more of the foreign pass, then customer can enjoy the accumulated benefit of the passes and the
highest validity would apply. Example if a customer does recharge with 196 & 296 both- benefit will get added to 60 mins (IC/OG India +
Local) & validity would be 30 days from the recharge of Rs.296.

8) This Offer is available to Airtel customers only and cannot be used along with services provided by any other telecommunications service
provider in India.

9) This Offer cannot be combined with any other offer provided by Airtel.

10) These Terms and Conditions shall constitute an agreement between Airtel and each customer and by subscribing to the Offer, customer
accepts the same as binding upon him/her.

11) The terms and conditions of usage of Airtel, so far as the same are not inconsistent with the present terms and conditions, continue to be
applicable upon you as a user of the mobile services.

12) Airtel will be entitled to postpone, suspend, modify or cancel the Offer or any aspect thereof, across the entire territories of service or any
part thereof, at any time with or without notice, for any reason, including, but not limited to, acts of God, force majeure, technical
difficulties, or any other reasons beyond Airtel‟s reasonable control. If Airtel suspends or cancels the Offer, all aspects of the Offer shall be
null and void. Airtel will not be liable to compensate any customer for any postponement or cancellation or for any reason directly or
indirectly arising out of this Offer.

13) AIRTEL HAS NO LIABILITY WHATSOEVER IN RESPECT OF ANY CLAIMS OR DISPUTES AND ANY RESULTING
DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT, RELATING TO THE CUSTOMER AVAILING, NOT RECEIVING
OR CUSTOMER‟S USE OF THE OFFER.

14) AIRTEL MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER IN RESPECT OF THE OFFER AND THE MOBILE
SERVICES INCLUDING AS TO ITS FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY, QUALITY,
AVAILABILITY, DISRUPTION OR ERROR FREE OPERATION.

15) Please note that the statements in these terms and conditions do not constitute any general representation from Airtel regarding Airtel‟s
services or its availability. Airtel‟s network and the provisions of the Offer is available on an „as is where is available‟ basis and Airtel
makes no representation, guarantee or warranty regarding the availability, fitness for any specified purpose or error free operation of the
network. Network availability may be affected due to various reasons including force majeure, acts of god, inclement weather,
topographical/ geographic/ demographic factors, maintenance work, availability of interconnection with other networks, etc.

16) Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation,
will be governed by and construed in accordance with Indian laws. Subject to the point above, Airtel and the customer submit to the
exclusive jurisdiction of Courts at New Delhi alone.