Confidential – James Bram’s CV

JAMES BRAM
Jalan Belanga No. 4C
Medan 20118 - Indonesia
HP : +62 815 2032 2035
E-mail : jamesssa@yahoo.com

SUMMARY

An IT Engineer with more than ten years of experience in various of IT works. Work
experience covers from helpdesk, networking (Cisco routers / switches), PABX, VSAT,
and radio communication.

EDUCATIONAL BACKGROUND

Engineer (S-1), HKBP Nommensen University - Medan, Majoring in Computer and

Control System Engineering with GPA 2.88.

PROFESSIONAL EXPERIENCE

1. January 2014 – Present, JSC (Self Employed) in Medan

Main duties and responsibilities :
 Assist some client to install and configure CCTV, internet cafe
 Manage own internet cafe

2. Juli 2012 – December 2012, as an IT Support of PT. CSC Indonesia and services PT.
BHP Billiton in project sites.
Work schedule : 5 weeks on duty – 2 weeks off duty
Main duties and responsibilities :
 Support user in two project sites (Muara Tuhup and Bumbun) starting from
desktop, networking, radio communication
 Supervise some project : network cabling (UTP and Fiber Optic), VSAT
 Direct report to IT Supeintendent

3. March 2012 – June 2012, as an IT Engineer of PT Astra Graphia Information

Technology (AGIT) and services PT Total Indonesia – Balikpapan as a client.
Job placement at PT Total Indonesia – Balikpapan as Helpdesk.
Work schedule 2 weeks on duty – 2 weeks off duty
 Confidential – James Bram’s CV

Main duties and responsibilities:

 Desktop Support : PC, Laptop, Printer in some project sites in PT. Total
Indonesia – Balikpapan.

4. May 2011 – October 2011, as an ICT Engineer of PT. Nipindo Primatama in Muara
Teweh.
Work schedule : 12 weeks on duty – 2 weeks off duty
Main duties and responsibilities :
 Support user : Desktop, Networking and Radio Communication in three
project sites : Muara Teweh, Batara, Bima
 Monthly report to ICT Superintendent in Jakarta Head Office

5. July 2008 up to September 2009, as a Network and Communications Engineer of PT.

BHP Billiton Indonesia, located in Balikpapan and direct report to IT Superintendent
Main duties and responsibilities :
 Provide technical support in all aspects of data, voice, radio and video
communications.
 Configure and administer PABX Avaya.
 Ensure integration of voice and data, distributed processing, standards such as
ISDN, and communication switching equipment.
 Supervise radio communication in Balikpapan office and all sites.
 Setup additional VSAT with VSAT vendor at BHP sites and do monitoring
from Balikpapan.
 Involved in development of IT infrastructure at new camp starting from
network installation, radio communications and electrical grounding.

6. July 2006 up to June 2008, as an IT Officer of PT. Harrisma Sistem Informasi and
services PT. BHP Billiton Indonesia as a client.
Main duties and responsibilities :
 Responsible for providing individual support to user, including installation,
configuring hardware / software, performing desktop / laptop diagnostics,
troubleshooting, and providing informal instruction on using hardware /
software.
 Administer all desktop related functions including hardware / software set-up
and configuration.
 Do troubleshooting on network connectivity, desktop configuration, printers
connectivity.
 Make standard installation for Operating System using Symantec Ghost.
 Inventory all hardware : computer, laptop, printer, and blackberry.
 Confidential – James Bram’s CV

 Assist BHP IT Department for network cable installation, and regularly go to

site for user support.

7. July 2002 up to May 2006 as an IT Technical Support of PT. Berca

Hardayaperkasa, Balikpapan – East Kalimantan
 August 2002 up to June 2003 as Hardware Engineer services PT. Total Indonesie
and involved in Sprint Project (Desktop and Laptop replacement project in PT.
Total Indonesie)
Main duties and responsibilities :
 Assist helpdesk to maintain all desktop at site and office of PT. Total
Indonesie.
 As deployment team of sprint project to deliver at least 2000 new computers /
laptops to all sites of PT. Total Indonesie, do the application test and ensure all
applications are running well on the new desktop.

 July 2003 up to May 2006 as Helpdesk Officer (outsourcing) in PT. Kaltim Prima
Coal, Sangatta – East Kalimantan
Main duties and responsibilities :
 Support user at Sangata and Lubuk Tutung sites by phone and remotely based
on trouble ticket from Helpdesk Supervisor.
 Assist Helpdesk Supervisor to create Standard Operating Environment (SOE)
 Deploying Norton Antivirus to all clients using Symantec System Centre.
 Install and set-up VPN client to all laptop that used for business trip.
 Make documentation of software/hardware installation and troubleshooting
with Operating System : WinNT 4.0, Win9X, WinXp
 Involved in Preparing, Staging / Imaging and Deploying at least 800 new
computers in PT. KPC – Sangatta, Balikpapan, Samarinda to replace all old
computers (O/S : WinNT 4.0, Win9X) with various applications and ensure all
applications are running well.

8. March 1997 up to June 1999, as a Laboratory Assistant at Laboratory of Computer

and Control System University of HKBP Nommensen, Medan – North Sumatera
Main duties and responsibilities :
 Assist head laboratory of Computer and Control System. Monitor and guide
students to do practical work such as logic circuit, microprocessor, servo
motor, hydraulic control system.
 Confidential – James Bram’s CV

TECHNICAL SKILLS

o O/S : Windows 2003 Server, Windows XP, Windows NT, Windows 9X

o Software : Microsoft Office, Lotus Notes, Antivirus, mining software (Minex,
Arcgis, Talpac, Terramodel, etc)
o Networking / Communication : Cisco Switch / Router, Mikrotik, PABX Avaya,
VSAT, Wireless, VHF / HF Radio

TRAINING / COURSES

o Basic Fire Fighting in PT Total Indonesia Balikpapan, May 2011

o CCNA Course in Active Train – Jakarta, August 2010
o Mikrotik training in Webmedia Centre, March 2010
o Contractor HSEC Management System in Novotel – Balikpapan, sponsored by PT.
Billiton Indonesia, August 2008
o Code of Business Conduct, July 2008 sponsored by PT. Billiton Indonesia
o Basic Fire Fighting in PT KPC – Sangatta, October 2004
o Manual Handling in PT KPC – Sangatta, July 2004
o Microsoft Certified Professional (MCP) in Inixindo Jakarta, October 2002 (certified)
o PLC in Polytechnic Tugu UI – Depok, August 2002
o Wireless and Linux Networking by Onno W. Purbo, October 2001

REFERENCE

Mr. Vanson Sihole, Director of ICT & HSE at Hasnur Group – Jakarta
Mobile phone : +62 811 880 824

Mr. Rudi Wicaksono, IT Leader at PT Pertamina ONJW - Jakarta

Mobile phone : +62 811 143 441
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