NPTEL Syllabus

Operations Management - Web course

COURSE OUTLINE
Course Design Rationale

NPTEL
The course provides an overview of operations & production management.

Principles and decision analysis related to the effective utilization of the factors
of production in not just production / manufacturing but also in non-
manufacturing activities mainly service sector environment.
http://nptel.iitm.ac.in

Applications of management science / operations research will be discussed

with select applications / case studies from both production & an operations Management
context.

A large canvas has been taken. Accordingly length & breadth, rather than
depth is intentionally behind the detailed course outline design that follows.
Pre-requisites:
Operations management focuses on carefully managing the processes to
produce and distribute products and services.Major overall activities often Basic knowledge of applied
include product creation, development, production and distribution. Mathematics, Operations Research /
Quantitative Methods for Management.
Operations management is in regard to all operations within the organization.
Related activities include managing purchases, inventory control, quality Suited more to MBA first year & B.Tech
control, storage, logistics and evaluations. final year / M.Tech Industrial
Engineering 1st year students.
A great deal of focus is on efficiency and effectiveness of processes.

Therefore, operations management often includes substantial measurement Additional Reading:

and analysis of internal processes.
Select National and International
Ultimately, the nature of how operations management is carried out in an Journals such as:
organization depends very much on the nature of products or services in the
organization. 1. International Journal of
Production Research,
Detailed course Outline
2. International Journal of
Module 1: Introduction: An overview of Operations Management Production Economics,

Operations Management: Introduction and overview 3. International Journal of Supply

Operations Management Strategy framework Chain Management,
Understanding similarities and difference among products, goods
and services 4. International Journal of Quality &
Historical evolution of operations management-Changes & Reliability Management,
Challenges
5. International Journal of
Module 2: Product development: Operations strategy Computers Integrated
Manufacturing
Product Strategy and integrated product development
Process Strategy 6. European Journal of Industrial
Capacity Planning Decisions Engineering,
Facilities Location Strategies
7. Journal of Advances in
Module 3: System Design Management Research,

Facilities Layout and Material Handling Strategy 8. Asian Academy of Management

Group Technology, Flexible manufacturing system Journal,
Assembly line balancing
9. Computers & Industrial
Project Management-CPM PERT
Engineering,
Line of Balance (LOB)
10. Journal of Engineering
Module 4:Productivity & Quality tools
Manufacture,
Productivity Concepts : Quality Circle, Kaizen and other SGA
11. Logistics Information
Value analysis and Value Engineering
Management,
Total Quality management
 Statistical Quality Control 12. Productivity
Maintenance Planning and Control (Reliability, availability,
maintainability). 13. Supply Chain Forum
Work Study-Method study &Work Measurement
Learning Curves 14. TQM
Work Sampling
15. Vikalp
Module 5: Planning and managing operations
16. Vision
Demand Forecasting, Value chain and Supply chain Management
Purchasing, vendor selection and material management 17. Decision Sciences (Decision
Inventory Management & Just-in-Time Systems Sciences Institute)
Materials Requirement Planning ,MRP II and ERP
Aggregate Operations Planning 18. IIE Transactions
Scheduling, sequencing and dispatching
19. International Journal of Computer
Module 6: Advance operation management Integrated Manufacturing

Service Operations Management 20. International Journal of Flexible

Lean systems Manufacturing Systems
Constraint management - TOC
Computer integrated manufacturing 21. International Journal of
Analytical tools for DSS for operations management Information Technology and
Management

COURSE DETAIL 22. International Journal of

Operations and Quantitative
Management
Lecture Topic Hours
No 23. Manufacturing and Service
Operations Management
(INFORMS journal)
Module 1: Introduction: An overview of Operations Management 24. Journal of Operations
Management (Elsevier)

1 Operations Management: Introduction and 25. Socio economic planning

Overview
1 26. TIMS Interfaces (INFORMS)

27. Indian Institution of Engineers

2 Operations Management Strategy framework
Coordinators:

3 Understanding similarities and difference Prof. D.K. Banwet

among Products, Goods and Services Department of Management StudiesIIT
1 Delhi

Prof. Ravi Shankar

4 Historical Evolution of Operations Department of Management StudiesIIT
Management-Changes & Challenges Delhi

Module 2: Product development: Operations strategy

5 Product Strategy and Integrated Product 1

Development

6 Process Strategy 1

7 Capacity Planning Decisions 1

8 Facilities Location Strategies 2

Module 3: System Design

9 Facilities Layout and Material Handling 2
Strategy

10 Group Technology, Flexible Manufacturing 1

System

11 Assembly Line Balancing 1

12 Project Management-CPM PERT 2

13 Line of Balance (LOB) 1

Module 4:Productivity & Quality tools

14 Productivity Concepts : Quality Circle, Kaizen 1

and other SGA

15 Value Analysis and Value Engineering 1

16 Total Quality Management 2

17 Statistical Quality Control 2

18 Maintenance Planning and Control (Reliability, 1

availability, maintainability).

19 Work Study-Method Study &Work 1

Measurement

20 Learning Curves

1
21 Work Sampling

Module 5: Planning and managing operations

22 Demand Forecasting, Value Chain and Supply 3

Chain Management

23 Purchasing, Vendor Selection and Material 1

Management

24 Inventory Management & Just-in-Time 2

Systems

25 Materials Requirement Planning ,MRP II and 2

 ERP

26 Aggregate Operations Planning 2

27 Scheduling, Sequencing and Dispatching 1

Module 6: Advanced Operations Management

28 Service Operations Management 1

29 Lean systems 1

30 Constraint management - TOC 1

31 Computer Integrated Manufacturing 1

32 DSS for Operations Management 2

Total 40
Hours

References:

Aggarwal L.N, Parag Diwan (1997), Management

1
of Production Systems, Global Business Press.
Alan Muhlemann, John Oakland, Keith Lockyer
2 (1978), Production and Operations Management,
Mac Milan , India, IV Edition.
Artiba and S.E Elmaghaby(1997), The Planning
3 and scheduling of production Systems
methodologies and Applications, Chapman & Hall.
Aswanthappa K, Sridhar Bhatt K(2005), Production
4 and Operations Management, Himalya Publishing
House.
Barry Render, Jay Heizer(1997), Principles of
5 Operations Management with tutorials, Prentice
Hall, Inc. II Edition.
Buffa S.Elwood, Sarin K Rakesh(1987) Instructor’s
Manual to Accompany Modern
6
Production/Operation Management, John Wiley &
Sons Inc III Edition.
Chary SN (2004), Production and Operations
7
Management, Tata Mc Graw Hill III Edition.
Chase, Jacobs and Aquilano (2005), Operations
8 Management for Competitive advantages, Tata Mc
Graw Hill
Chunawalla, Patel (2003), Production and
9
Operation Management Himalya Publishing House

Dinesh Seth, Subhash C Rastogi (2003), Global

 Dinesh Seth, Subhash C Rastogi (2003), Global
10 Management SolutionsThomson South West
Edition

Everett Adam, Ronald J Ebert (2004), Production

11 and Operations Management Prentice Hall, IV
Edition

Harold T Amrinal, John A Ritchey and Oliver S

12 Hulley (1983) Manufacturing Organization and
Operation Management, Prentice Hall,Inc.
Hegde B.K, Melvyyn R Coper, Balachandran R
13 Nambudin (1972) Production and Operation
Management, Test and Cases, Prentice Hall, Inc.

Heizer, Render (2003), Production and Operations

14
Management, Allyn and Bacon, III

Jock R Meredith, Scot M Shafer(2003),Operations

15
Management for MBA, John Wiley & Sons Inc.
Joseph G. Monks(1997), Operations Management
16
Theory and Problems, Mc. Graw Hill III Edition.
Joseph S, Martinch (1999), Production and
17 Operations Management an applied modern
approach John Wiley & Sons Inc 1999
Khalid Sheikh (2001), Manufacturing Resources
18 Planning (MRP II) with introduction to ERP, SCM,
and CRM, Tata Mc Graw Hill.

Leonard W.Hein(1974), The Quantitative approach

19
to Managerial Decisions,Prentice Hall, Inc.

Mark A.Vonderembse, (2005), Operations

20 Management Concepts, Methods & Strategies,
Wiley Student Edition.

Martin K. Starr,(1978), Operation Management,

21
Prentice Hall .Inc and Eaglewood Cliff

Norman Gaither, Greg. Frazier (2002), Operation

22 Management, Thomson South West Edition IX
Edition, 2002
Pannerselvam(1999), Production and Operations
23
Management, Prentice Hall, Inc.1999
Ramamurthy P (2005), Production and Operation
24
Management, New Age international Publishers.
Ray Wild(2003), Essentials of Operations
25
Management, Continuum V Edition
Richard L Francis, Leon F.Mc.Ginnis. Jr and John
26 A. While (1999), Facility Layout and Location: An
analytical approach, Prentice Hall, Inc.

Robert Johnston, Stuart Chamber, Christine

Harland, Ala Harrison and Niger Slack(1997)
27
Cases in Operation management, Pitman
Publishing , Financial Times

Robertta S Russel II and Beranrd W.Taylao III

28 (2004), Operations Management, earson Education
IV.
Roger G Schroeder(1985), Operation Management
 29 Decision Making in the Operations Function,
McGraw Hill, III Edition.
Steven Nahmias (1995), Production and Operation
30 Management, Mc. Graw Hill International Edition III
Edition.
Terry Hill (1995), Manufacturing Strategy Text and
31
Cases, Mac Milan Business II Edition.
Thomas E Morton (1999), Production and
32 Operation Management, South-western collegiate
Publishing III Edition.

Tompkins, While Bozer and Tanchoco (2001),

33
Facility Planning, John Wiley & Sons Inc III Edition

A joint venture by IISc and IITs, funded by MHRD, Govt of India http://nptel.iitm.ac.in