Issue 9/10/2014 Revision Date 25/06/2018 Form No. ECT/ACA/F49.

03

Project (Quality Management BUS401)

Total Weighted
Date Time: Mark:
20

Student’s Name & ID

Student’s Name & ID

Student’s Name & ID

Student’s Name & ID

Student’s Name & ID

Course Name& Code Quality Management / BUS 401

Instructors Dr. Khaled, Dr. Mootaz, Dr. Nadia

Semester Fall 2018

LO4: Compare and contrast the various tools used in quality

CLOs as per the management and design business process techniques
Syllabus

LO6: Discuss elements of a total quality management

organizational culture and assess the value of leadership in
TQM

Organization, Individual
Body of the Conclusion & References &
Evaluation Introduction
Report Recommendations Appendix:
language, presentation Total
presentation

Weight 4 4 2 2 1 7 20
Student
Mark

Note: This Project accounts for 20% of the Student Final Grade.
Issue 9/10/2014 Revision Date 25/06/2018 Form No. ECT/ACA/F49.03

Project (Quality Management BUS401)

Project Task
Choose one topic from the list above. You have to respect the working guidelines given below
and the submission date.

Working Guidelines for Project

A. Project Structure:

It is recommended that your project report have the following structure in the order provided
here.

1. Title page

The students’ details should be filled in the cover letter provided.

2. Abstract / Executive Summary

The Abstract consists of the project title and about half a page concise summary containing the
scope and results of your study.

3. Table of Contents

Table of contents should contain titles and page numbers for the main sections and subsections
of your report. The table of contents should also include entries for any appendices in your
report.

4. Report Body

This is the central and main part of the project which contains the actual work done during the
project. The main requirement is that you need to structure the report so that it is clear and
structured in a way that makes sense. Grammar and spellings count.

5. Conclusions

The project's conclusions should list the things which have been learnt as a result of the work
you have done.

6. References

You are responsible for appropriately citing material and methods that you use. Give references
for the data collected from a text book, a magazine or a website identifying its sources while
using the appropriate form. In the references section, references should be in a numbered list,
ordered alphabetically by the last name of the first author.
Issue 9/10/2014 Revision Date 25/06/2018 Form No. ECT/ACA/F49.03

Project (Quality Management BUS401)

B. Project Submission:

Project submission date is 13/5/2018.

In addition to the hard copy, students are required to submit the report in soft copy also
through the TurnItIn system which is available online at www.turnitin.com. Every student
must have a TurItIn account. High “Similarity Index” will result in low marks for the report.

Topic : Total Quality Management

Total Quality Management (TQM) is a business management strategy aimed at embedding

awareness of quality in all organizational processes. TQM has been widely used in
manufacturing, education, call centers, government and service industries, as well as NASA
space and science programs. If you are looking at the area of Total Quality Management for your
operations dissertation, the following topics may be useful:

 Is Total Quality Management enough for competitive advantage.

 Evolution of quality: First fifty issues of production and operations management.
 Practices of TQM in today's environment.
 TQM: influence of information technology.