Error List For Mitsubishi Heavy

'14 • PAC-SM-215
ԛTrial operation (Continued) ԞTroubleshooting
Checking operation data The operation data is saved when the situation of abnormal operation happen, and the data
can be confirmed by remote controller.
Operation data can be checked with remote
Number Data Item
control unit operation. 01 (Ope ration Mode)
Error Code of indoor unit
02 (Set Temperature)
1. Press the button.
03 (Return Air Temperature)
Display on LED on indoor circuit board
The display change “ ” 04 (Remote Control ThermistorTemperature)
remote Content
05 (Indoor Unit Heat Exchanger Thermistor / U Bend) red (checking) green (normal)
2. Press the (SET) button while controller
06 (Indoor Unit Heat Exchanger Thermistor /Capillary)
07 (Indoor Unit Heat Exchanger Thermistor /Gas Header) Off Continuous blinking Normal
“ ” is displayed.
08 (Indoor Unit Fan Speed) Off Fault on power, indoor power off or lack
When only one indoor unit is connected to 09 (Frequency Requirements)
Off Off phase
10 (Response Frequency) Fault on the transmission between
remote control, “ ” is Off Continuous blinking
11 (Pulse of Indoor Unit Expansion Value)
E1 indoor circuit board and remote control
displayed (blinking indication during data 12 (Total Running Hours of The Indoor Unit)
Not sure Not sure Indoor computer abnormal
21 (Outdoor Air Temperature)
loading). E5 Blinking twice Continuous blinking Fault on outdoor-indoor transmission
22 (Outdoor Unit Heat Exchanger Thermistor)
Next, operation data of the indoor unit 23 (Outdoor Unit Heat Exchanger Thermistor) Indoor heat exchange sensor interrupted or
E6 Blinking once Continuous blinking short-circuit
will be displayed. Skip to step 7. 24 (Compressor Frequency)
25 (High Pressure) Indoor air inhaling sensor broken or
4. When plural indoor units is connected, the 26 (Low Pressure)
E7 Blinking once Continuous blinking short-circuit
27 (Discharge Pipe Temperature)
smallest address number of indoor unit The temperature of heat exchange
28 (Comp Bottom Temperature) E8 Blinking once Continuous blinking abnormal
among all connected indoor unit is displayed. 29 (Current)
30 (Target Super Heat) E9 Blinking once Continuous blinking Float SW actions (only with FS)
[Example]:
31 (Super Heat) Excess number of remote control
“ ” (blinking 1 seconds) E10 Off Continuous blinking connections
32 (Discharge Pipe Super Heat)
“ ” blinking. 33 (Protection State No. of The Compressor)
E14 The communication fault for master/slave
34 (Outdoor Unit Fan Speed) Blinking for three times Continuous blinking indoor units
5. Select the indoor unit number you would 35 (63H1 On/Off)
E16 Blinking once Continuous blinking Fan motor abnormal
like to have data displayed with the 36 (Defrost Control On/Off)
Configuration fault on running checking
37 (Total Running Hours of The Compressor) E19 Blinking once Continuous blinking
button. 38 (Pulse of The Outdoor Unit Expansion Valve EEVC)
model
39 (Pulse of The Outdoor Unit Expansion Valve EEVH) E28 Off Continuous blinking Remote control sensor interrupted
6. Determine the indoor unit number with the
̪Depending on outdoor unit model, there are data not shown. Outdoor unit checking (outdoor circuit board
(SET) button. Over E30 Off Continuous blinking LED checking)
(The indoor unit number changes from blinking indication to continuous indication)
[Operating procedure]
“ ” (The address of selected indoor unit is blinking for 2 seconds.)
1. Press the button.
“ ” (A blinking indication appears while data loaded.)
The display change “ ”
2. Once, press the button, and the display change
Next, the operation data of the indoor unit is indicated.
“ ”.
7. Upon operation of the button, the current operation data is displayed in order from data
number 01. 3. Press the (SET) button and abnormal operation data mode is started.
The items displayed are in the above table. 4. When only one indoor unit is connected to remote control, following is displayed.
̪Depending on models, the items that do not have corresponding data are not displayed. ԘThe case that there is history of abnormal operation.
8. To display the data of a different indoor unit, press the button, which allows you to go back to Error code and “ ” is displayed.
the indoor unit selection screen. [Example]: [E8] (ERROR CODE)
9. Pressing the button will stop displaying data. “ ” is displayed (blinking indication during data loading).
Pressing the (RESET) button during remote control unit operation will undo your last operation and Next, the abnormal operation data of the indoor unit will be displayed. Skip to step 8.
allow you to go back to the previous screen. ԙThe case that there is not history of abnormal operation.
٧If two (2) remote control are connected to one (1) inside unit, only the master controller is available for trial “ ” is displayed for 3 seconds and this mode is closed.
operation and confirmation of operation data. (The slave remote control is not available.)
5. When plural indoor units is connected, following is displayed.
ԘThe case that there is history of abnormal operation.
ԜControl mode switching Error code and the smallest address number of indoor unit among all connected indoor
unit is displayed.
٨The control content of indoor units can be switched in following way.
[Example]: [E8] (ERROR CODE)
( is the default setting)
“ ” blinking
Switch No. Control Content ԙThe case that there is not history of abnormal operation.
SW2 Indoor unit address (0-Fh) Only address number is displayed.
SW5-1 6. Select the indoor unit number you would like to have data displayed with the
Master/Slave Switching (plural /Slave unit Setting)
SW5-2 button.
Model capacity setting 7. Determine the indoor unit number with the (SET) button.
SW6-1㨪4
ON Operation check, Drain motor test run
[Example]: [E8] (ERROR CODE)
SW7㧙1 “ ” (The address of selected indoor unit is blinking for 2 seconds.)
OFF Normal operation
[E8] “ ” (A blinking indication appears while data loaded.)

ԝFunction of CNT connector of indoor printed circuit board Next, the abnormal operation data is indicated.
Note (1) 0.3 mm2×2m
If the indoor unit doing normal operation is selected, “ ” is displayed for 3
Indoor units 0.75 mm2 ×0.2m
control box Do not use the length over 2 meter seconds and address of indoor unit is displayed.
Butt splice
(Application coverage 8. By the button, the abnormal operation data is displayed.
+12 0.75㨪1.25mm2)
White
1 1
Red Common Displayed data item is based on Ԛ Trial operation
Black XR1 Black
2 2 XR1 Output 1
CNT
3 3
Yellow
XR2
XR2 Yellow
Output 2
̪Depending on models, the items that do not have corresponding data are not displayed.
(Blue 6P) Blue XR3 Blue
4 4 XR3 Output 3 9. To display the data of a different indoor unit, press the AIR CON No. button, which allows
Brown XR4 Brown
5 5 XR4 Output 4
6 6
Orange
XR5
Orange you to go back to the indoor unit slection screen.
Orange Input
power
10.Pressing the button will stop displaying data.
Remote start / stop button or timer point
PCB (Printed Circuit Board) Remote start/stop kit
Pressing the (RESET) button during remote control unit operation will undo your last
٨CNT connector (local) vendor model operation and allow you to go back to the previous screen.
Connector : Made by molex‫ޓ‬5264 - 06
٧If two (2) remote control are connected to one (1) indoor unit, only the master controller is
Terminals : Made by molex‫ޓ‬5263T
available for trial operation and confirmation of operation data. (The slave remote control is
٨Function not available.)
Output 1 Operation output (there is output when unit is in operation.)
Output 2 Heating output (there is output when operation MODE is HEATING.)
Output 3 Compressor ON output (there is output when compressor is in operation.)
Output 4 Inspection output (there is output when unit is stopped by error.)
Input 5 Remote operation input (Volt-free contact) (Inputted to operate unit)
PGAO12D405
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'14 • PAC-SM-215
2. MAINTENANCE DATA
2.1 Diagnosing of microcomputer circuit
(1) Selfdiagnosis function
(a) Check Indicator Table
Whether a failure exists or not on the indoor unit and outdoor unit can be know by the contents of remote control error code,
indoor/outdoor unit green LED (power pilot lamp and microcomputer normality pilot lamp) or red LED (check pilot lamp).
(i) Indoor unit
Remote control Indoor control PCB Outdoor control PCB
Location of Reference
Green Green Description of trouble Repair method
Error code Red LED Red LED Red LED trouble page
LED (1) LED (1)
Keeps Keeps
Stays OFF Stays OFF — • Normal operation — —
flashing flashing
Stays OFF Stays OFF 2-time flash Stays OFF Indoor unit power source • Power OFF, broken wire/blown fuse, broken transformer wire Repair 69
No-indication Stays OFF
* Remote control wires • Poor connection, breakage of remote control wire * For wire breaking at power ON, the LED is OFF. Repair
Keeps Keeps
3-time Stays OFF Replacement of 70
flashing flashing Remote control • Defective remote control PCB
flash remote control
Indoor-outdoor units
WAIT or Keeps 2-time Keeps • Poor connection, breakage of indoor-outdoor units connection wire
Stays OFF connection wire Repair 71-74
INSPECT I/U flashing flash flashing
Remote control • Improper setting of master and slave by remote control
• Poor connection of remote control signal wire (White)
* Remote control
* For wire breaking at power ON, the LED is OFF Repair
Keeps Keeps wires (Noise)
Stays OFF Stays OFF • Intrusion of noise in remote control wire 76
flashing flashing
Remote control Replacement of remote
indoor control PCB *• Defective remote control or indoor control PCB (defective communication circuit)? control or PCB
Indoor-outdoor • Poor connection of wire between indoor-outdoor units during operation
2-time Keeps 2-time Keeps
units connection (disconnection, loose connection) Repair
flash flashing flash flashing wire • Anomalous communication between indoor-outdoor units by noise, etc.
Power reset or
(Noise) • CPU-runaway on outdoor control PCB
2-time Keeps Keeps Repair
Stays OFF 77
flash flashing flashing Outdoor control *• Occurrence of defective outdoor control PCB on the way of power source (defective com- Replacement of
PCB munication circuit)? PCB
Outdoor control
2-time Keeps Keeps • Defective outdoor control PCB on the way of power source
Stays OFF PCB Replacement
flash flashing flashing
Fuse • Blown fuse
Indoor heat • Defective indoor heat exchanger temperature thermistor (defective element, bro- Replacement, repair
1-time Keeps Keeps exchanger tempera- ken wire, short-circuit) of temperature
Stays OFF ture thermistor • Poor contact of temperature thermistor connector thermistor 78
Indoor control PCB *• Defective indoor control PCB (Defective temperature thermistor input circuit)? Replacement of PCB
Indoor return air • Defective indoor return air temperature thermistor (defective element, broken wire, Replacement, repair
1-time Keeps Keeps temperature therm- short-circuit) of temperature
Stays OFF istor • Poor contact of temperature thermistor connector thermistor 79
Installation or oper-
• Heating over-load (Anomalously high indoor heat exchanger temperature) Repair
ating condition
1-time Keeps Keeps Indoor heat Replacement of
Stays OFF exchanger tempera- • Defective indoor heat exchanger temperature thermistor (short-circuit) temperature therm- 80
Keeps ture thermistor istor
flashing
Replacement, repair
Drain trouble • Defective drain pump (DM), broken drain pump wire, disconnected connector
of DM
Float switch • Anomalous float switch operation (malfunction) Repair
1-time Keeps Keeps
Stays OFF 81
Indoor control PCB *• Defective indoor control PCB (Defective float switch input circuit) Replacement of
*• Defective indoor control PCB (Defective DM drive output circuit)? PCB
Option • Defective optional parts (At optional anomalous input setting) Repair
Keeps Keeps Number of con- • When multi-unit control by remote control is performed, the number of units
Stays OFF Stays OFF Repair 82
flashing flashing nected indoor units is over
Keeps Keeps Keeps Address setting
Stays OFF • Address setting error of indoor units Repair 83
flshing flshing flshing error
3-time Keeps Keeps Indoor unit No. setting •No master is assigned to slaves.
Stays OFF Repair 84
flash flashing flashing Rcmote control wires •Anomalous remote control wire connection, broken wire between master and slave units
1(2)-time Keeps Keeps Fan motor • Defective DC fan motor Replacement, repair
Stays OFF 85
flash flashing flashing Indoor power PCB • Defective indoor power PCB Replacement
1-time Keeps Keeps Address
Stays OFF • Address setting error of master and slave indoor units Repair 86
flash flashing flashing setting error
1-time Keeps Keeps
Stays OFF Indoor control PCB • Improper operation mode setting Repair 87
1(2)-time Keeps Keeps Fan motor • Indoor DC fan motor rotation speed anomaly Replacement, repair
Stays OFF 88
flash flashing flashing Indoor power PCB • Defective indoor power PCB Replacement
1-time Keeps Keeps Panel switch
Stays OFF • Defective panel switch operation (FDT only) Repair 89
flash flashing flashing detection
Keeps Keeps Remote control
Stays OFF Stays OFF • Broken wire of remote control temperature thermistor Repair 90
flashing flashing temperature thermistor
Note (1) Normal indicator lamp (Indoor, outdoor units: Green) extinguishes (or lights continuously) only when CPU is anomalous. It keeps
flashing in any trouble other than anomalous CPU.
(2) * mark in the description of trouble means that, in ordinary diagnosis, it cannot identify the cause definitely, and, if the trouble is repaired by replacing
the part, it is judged consequently that the replaced part was defective.
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'14 • PAC-SM-215
(ii) Outdoor unit

Outdoor
Remote control Indoor control PCB Outdoor control PCB inventer
PCB Reference
Location of trouble Description of trouble Repair method
page
Green Green Yellow
Error code Red LED Red LED Red LED
LED (1) LED (1) LED
Installation or operating
• Higher outdoor heat exchanger temperature Repair
condition
Keeps 1-time Keeps Outdoor heat exchanger Replacement of
Stays OFF • Defective outdoor heat exchanger temperature thermistor 91
flashing flash flashing temperature thermistor temperature thermistor
*• Defective outdoor control PCB (Defective temperature thermistor input
Outdoor control PCB Replacement of PCB
circuit)?
Installation or operating • Higher discharge temperature Repair
condition
Keeps 1-time Keeps Discharge pipe Replacement, repair of
Stays OFF • Defective discharge pipe temperature thermistor 92
flashing flash flashing temperature thermistor temperature thermistor
*• Defective outdoor control PCB (Defective temperature thermistor input
circuit)?
Outdoor heat exchanger • Defective outdoor heat exchanger temperature thermistor, broken wire or poor Replacement, repair of
Keeps 1-time Keeps Keeps temperature thermistor connector connection temperature thermistor
Stays OFF flashing 93
flashing flash flashing *• Defective outdoor control PCB (Defective temperature thermistor input
circuit)?
Outdoor air temperature • Defective outdoor air temperature thermistor, broken wire or poor connector Replacement, repair of
Keeps 1-time Keeps thermistor connection temperature thermistor
Stays OFF 94
circuit)?
Discharge pipe • Defective discharge pipe temperature thermistor, broken wire or poor Replacement, repair of
Keeps 1-time Keeps temperature thermistor connector connection temperature thermistor
Stays OFF 95
circuit)?
Installation or operating
Keeps 1-time Keeps • Rising high pressure (Operation of 63H1) • Service valve closing operation Repair
Stays OFF condition 96
flashing flash flashing
Outdoor control PCB *• Defective outdoor control PCB (Defective 63H input circuit)? Replacement of PCB
Keeps 1-time Keeps 2-time or Inverter PCB or radiator Replacement of PCB
Stays OFF • Power transistor overheat 97
flashing flash flashing 8-time flash fin or Repair
Outdoor control PCB
• Current cut (Anomalous compressor over-current) Replacement of PCB
Keeps 1-time Keeps 1-time or compressor
Stays OFF 98・99
flashing flash flashing 9-time flash Installation or operating
• Service valve closing operation Repair
condition
Service valve opening
Keeps 1-time Keeps Outdoor control PCB • Anomalous outdoor control PCB communication
Stays OFF check 100
Inverter PCB • Anomalous inverter PCB communication Replacement of PCB
Keeps 1-time Keeps Outdoor fan motor • Anomalous outdoor fan motor Replacement, repair
Stays OFF 101
flashing flash flashing Keeps Outdoor control PCB *• Defective outdoor control PCB (Defective motor input circuit)? Replacement of PCB
flashing Installation or operating
• Low pressure error • Service valve closing operation Repair
condition
Keeps 1-time Keeps • Anomalous low pressure, broken wire of low pressure sensor or poor Replacement, repair of
Stays OFF Low pressure sensor
connector connection sensor 102・103
Replacement of control
Outdoor control PCB *• Defective outdoor control PCB (Defective sensor input circuit)?
PCB
Keeps 1-time Keeps 2-time or
Stays OFF Inverter PCB • Anomalous inverter PCB Replacement of PCB 104
flashing flash flashing 8-time flash
Suction pipe • Defective suction pipe temperature thermistor, broken wire or poor connector Replacement, repair of
Keeps 1-time Keeps temperature thermistor connection temperature thermistor
Stays OFF 105
flashing flash flashing Replacement of control
Outdoor control PCB *• Defective outdoor PCB (Defective thermistor input circuit)?
PCB
Low pressure sensor • Defective low pressure sensor Replacement of sensor
Keeps 1-time Keeps
Stays OFF Replacement of control 106
flashing flash flashing Outdoor control PCB • Defective outdoor control PCB (Defective sensor input circuit)?
Keeps PCB
flashing Compressor under dome • Defective compressor under dome temperature thermistor (Model FDC 250 Replacement of
Keeps 1-time Keeps temperature thermistor only) temperature thermistor
Stays OFF 107
flashing flash flashing • Defective outdoor control PCB (Defective thermistor input circuit)? (Model Replacement of control
Outdoor control PCB
FDC 250 only) PCB
Operation status • Shortage in refrigerant quantity Repair
Keeps 1-time Keeps
Stays OFF Service valve opening 108
flashing flash flashing Installation status • Service valve closing operation
check
Keeps 5-time Keeps Compressor inverter
Stays OFF 4-time flash • Anomalous compressor startup Replacement 109・110
flashing flash flashing PCB
Note (1) * mark in the description of trouble means that, in ordinary diagnosis, it cannot identify the cause definitely, and, if the trouble is repaired by replacing the
part, it is judged consequently that the replaced part was defective.
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'14 • PAC-SM-215
(iii) Option control in-use

Indoor unit control PCB Outdoor unit control PCB
Description of trouble Repair method
Error code Red LED Red LED Green LED Red LED Green LED
Keeps flashing Stays OFF Keeps flashing Stays OFF Keeps flashing • Communication error (Defective communication circuit on the main unit of SC-SL2N-E or SC-SL4-E) ete. Replacement
(iv) Display sequence of error codes or inspection indicator lamps

N Occurrence of one kind of error
Displays are shown respectively according to errors.
N Occurrence of plural kinds of error
Section Category of display
Error code on remote
control • Displays the error of higher priority (When plural errors are persisting)
Red LED on indoor
control PCB
Red LED on outdoor • Displays the present errors. (When a new error has occurred after the former error was reset.)
control PCB
N Error detecting timing

Section Error description Error code Error detecting timing
Drain trouble (Float switch Whenever float switch is activated after 30 second had past since
activated) power ON.
Communication error at No communication between indoor and outdoor units is
“ WAIT ”
initial operation established at initial operation.
Communication between indoor unit and remote control is
Remote control interrupted for mote than 2 minutes continuously after initial
communication circuit error communication was established.
Communication between indoor and outdoor units is interrupted
Communication error during for mote than 2 minutes continuously after initial communication
Indoor operation was established.
Excessive number of
connected indoor units by Whenever excessively connected indoor units is detected after
controlling with one remote power ON.
control
Return air temperature -50 °C or lower is detected for 5 seconds continuously within 60
thermistor anomaly minutes after initial detection of this anomalous temperature.
Indoor heat exchanger -50 °C or lower is detected for 5 seconds continuously within 60
temperature thermistor minutes after initial detection of this anomalous temperature.
anomaly Or 70°C or higher is detected for 5 seconds continuously.
-45°C or lower is detected for 5 seconds continuously 3 times
within 40 minutes after initial detection of this anomalous
Outdoor air temperature temperature.
thermistor anomaly
Or -45°C or lower is detected for 5 seconds continuously within
20 seconds after compressor ON.
Outdoor heat exchanger within 40 minutes after initial detection of this anomalous
temperature thermistor temperature.
anomaly Or -50°C or lower is detected for 5 seconds continuously within
20 seconds after compressor ON.
Outdoor Discharge pipe temperature within 40 minutes after initial detection of this anomalous
thermistor anomaly
temperature.
Suction pipe temperature within 40 minutes after initial detection of this anomalous
thermistor anomaly temperature.
0V or lower or 4.0V or higher is detected for 5 seconds
Low pressure sensor anomaly continuously 3 times within 40 minutes after initial detection of
this anomalous pressure.
Compressor under dome -50°C or lower is detected for 5 seconds continuously 3 times
temperature thermistor within 40 minutes after initial detection of this anomalous
anomaly temperature.
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'14 • PAC-SM-215
2.2 Troubleshooting flow

(1) List of troubles
Remote control display Description of trouble Reference page
None Operates but does not cool. 62
None Operates but does not heat. 63
None Earth leakage breaker activated 64
None Excessive noise/vibration (1/3) 65
None Louver motor failure (FDT, FDTC, FDEN, FDF series) 68
None Power source system error (Power source to indoor control PCB) 69
None Power source system error (Power source to remote control) 70
INSPECT I/U INSPECT I/U (When 1 or 2 remote controls are connected) 71
INSPECT I/U INSPECT I/U (Connection of 3 units or more remote controls) 72
WAIT Communication error at initial operation 73・74
None No display 75
E1 Remote control communication circuit error 76
E5 Communication error during operation 77
E6 Indoor heat exchanger temperature thermistor anomaly 78
E7 Return air temperature thermistor anomaly 79
E8 Heating overload operation 80
E9 Drain trouble 81
E10 Excessive number of connected indoor units (more than 17 units) by controlling with one remote control 82
E11 Address setting error of indoor units 83
E14 Communication error between master and slave indoor units 84
E16 Indoor DC fan motor anomaly 85
E18 Address setting error of moster and slave indoor unit 86
E19 Indoor unit operation check, drain motor check setting error 87
E20 Indoor DC fan motor rotation speed anomaly 88
E21 Defective panel switch operation ( FDT only) 89
E28 Remote control temperature thermistor anomaly 90
E35 Cooling overload operation 91
E36 Discharge pipe temperature error 92
E37 Outdoor heat exchanger temperature thermistor anomaly 93
E38 Outdoor air temperature thermistor anomaly 94
E39 Discharge pipe temperature thermistor anomaly 95
E40 High pressure error (63H1 activated) 96
E41 Power transistor overheat 97
E42 Current cut 98・99
E45 Inverter communication error 100
E48 Outdoor fan motor anomaly 101
E49 Low pressure error or low pressure sensor anomaly 102・103
E51 Inverter or power transistor anomaly 104
E53 Suction pipe temperature thermistor anomaly 105
E54 Low pressure sensor anomaly 106
E55 Compressor under dome temperature thermistor anomaly (Model FDC 250 only) 107
E57 Insufficient refrigerant amount or detection of service valve closure 108
E59 Compressor startup failure 109・110
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'14 • PAC-SM-215
(2) Troubleshooting
Error code LED Green Red Content

Remote control: None Indoor Keeps flashing Stays OFF
Operates but does not cool
Outdoor Keeps flashing Stays OFF
1. Applicable model 5. Troubleshooting
All models Diagnosis Countermeasure

Check the indoor unit fan operation.
Check the temperature difference
between return and supply air.
It is normal.
(This unit is designed to
Is the start in the soft start mode
temperature difference Does the by detecting the under dome
between return and supply air YES heat load increase after NO
temperature of compressor
10-20°C at installation?
when it restart after power
cooling? reset.
2. Error detection method
YES
NO
Mistake in model selection. It is necessary to replace to

Calculate heat load once more. higher capacity one or to
install additional unit.
Is the compressor
NO
operating? Compressor refrigerant oil
protection control at starting
“ WAIT ” is activated. For the contents
message is displayed (for 3 seconds) when
performing cooling, defrosting and heating YES of control, refer to the
operations from the remote compressor start control of
control. the microcomputer control
functions.
Compressor may be stopped
YES
by the error detection
NO
control. For the contents of
control, refer to anomalous
3. Condition of Error displayed stop control by controlling
compressor rotation speed
of microcomputor control
functions.
Is the Inspect the followings.

compressor rotation NO • Minor clogging of filter
speed low? • Minor clogging of heat
exchanger
YES • Minor short-circuit
• Minor shortage of
Check which control “Determination refrigerant amount
control of conpressor rotation speed” or • Poor compression of
“Protective control by controlling compressor
compressor rotation speed” is appropriate
to this phenomenon.
Considering appropriate
4. Presumable cause operation control, check
suspicious points.
• Poor compression of Are the (1) Inspect the followings for
compressor temperature conditions reference.
of room and outdoor air close YES • Major clogging of filter
• Faulty expansion valve to the rated
operation conditions? • Major clogging of heat
Note (1) Outdoor: 35°C, Indoor: 27°C exchanger
NO • Major short-circuit
• Major shortage of
The unit is operating normally but is refrigerant amount
operating under the contol for protecting • Compressor protection ON
compressor or other respective parts. • Indoor fan tap
• Valid setting of silent mode
Note:
- 62 -
'14 • PAC-SM-215

Operates but does not heat
1.Applicable model 5. Troubleshooting
Check the indoor unit fan operation.

Check the temperature difference
between return and supply air.
It is normal.
(This unit is designed to
Is the start in the soft start mode
temperature difference Does the by detecting the under
between return and supply air YES heat load increase after NO dome temperature of
10-30°C at installation? compressor when it restart
2. Error detection method heating? after power reset.
YES
NO
It is necessary to replace to
Mistake in model selection. higher capacity one or to
Calculate heat load once again. install additional unit.
Is the compressor
operating? NO Compressor refrigerant oil
protection control at starting
“ WAIT ” is activated. For the contents
message is displayed (for 3 seconds) when of control, refer to the
performing cooling, defrosting and heating YES
operations from the remote
compressor start control of
control. the microcomputer control
functions.
Compressor may be
stopped by the error
YES
NO
detection control.
For the contents of control,
3. Condition of Error displayed refer to anomalous stop
control by controlling
compressor rotation speed
of microcomputor control
functions.
Is the
Inspect the followings.
compressor rotation NO
speed low?
• Minor clogging of filter
• Minor clogging of heat
exchanger
YES • Minor short-circuit
• Minor shortage of
Check which control “Determination control of refrigerant amount
conpressor rotation speed” or “Protective control • Poor compression of
by controlling compressor rotation speed” is compressor
appropriate to this phenomenon.
4. Presumable cause Considering appropriate
operation control, check
• Faulty 4-way valve operation (1)
suspicious points.
Are the Inspect the followings for
• Poor compression of temperature conditions
compressor of room and outdoor air close YES reference.
to the rated • Major clogging of filter
• Faulty expansion valve conditions?
operation Note (1) Outdoor: 7°C, Indoor: 20°C
• Major clogging of heat
NO exchanger
• Major short-circuit
• Major shortage of
The unit is operating normally but is refrigerant amount
operating under the contol for protecting • Compressor protection ON
compressor or other respective parts.
• Indoor fan tap
• Valid setting of silent mode
Note:
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'14 • PAC-SM-215

Remote control: None Indoor Stays OFF Stays OFF
Earth leakage breaker activated
Outdoor Stays OFF Stays OFF
Are OK the
insulation resistance and NO Replace compressor.*
coil resistance of
compressor?
YES

Is insulation
of respective harnesses OK? Secure insulation
Is any harness bitten between NO
resistance.
pannel and casing
or etc?
YES
Check the outdoor unit grounding

wire/earth leakage breaker.
Check of the outdoor unit grounding wire/earth leakage breaker

3. Condition of Error displayed
Run an independent grounding wire from the grounding screw
of outdoor unit to the grounding terminal on the distribution
panel. (Do not connect to another grounding wire.)
In order to prevent malfunction of the earth leakage breaker
itself, confirm that it is conformed to higher harmonic
regulation.
* Insulation resistance of compressor

• Immediately after installation or when the unit has been left
for long time without power source, the insulation resistance
may drop to a few M because of refrigerant migrated in
the compressor.
When the earth breaker is activated at lower insulation
resistance, check the following points.
6 hours after power ON, check if the insulation resistance
4. Presumable cause recovers to normal.
When power ON, crankcase heater heat up compressor and
evaporate the refrigerant migrated in the compressor.
• Defective compressor Check if the earth leakage breaker is conformed to higher
• Noise harmonic regulation or not.
Since the unit is equipped with inverter, it is necessary to use
components conformed to higher harmonic regulation in order
to prevent malfunction of earth leakage breaker.
Note:
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'14 • PAC-SM-215

Remote control: None Indoor – –
– –
Excessive noise/vibration (1/3)
Outdoor
If excessive noise/vibration
Does persists when sufficient
noise/vibration time has elapsed after
occur during or soon NO stopping the unit, it is
after stopping operation considered that the air-
of air-conditioner? conditioner is not the
source.
Check the installed

2. Error detection method YES condition carefully, and
Does the correct the position or
installation of YES insert rubber cushions
indoor/outdoor or others into the gap, if
unit loose? necessary.
YES
[Installation work] Prevent the vibration from
NO
Does noise/vibration transmitting to wall and etc
occur not only from the by fixing pipes on the wall
air-conditioner or wrapping rubber cushion
but also from entire YES around the pipe which
Are pipes
building? goes through the hole in
touching the wall, etc?
the wall or applying other
appropriate means.
NO NO Strength of ceiling
wall, floor, etc. may be
insufficient. Review the
installing position or
reinforce it.
[Product] Check for leaning of
Does noise/vibration YES Is there a fan YES
or louver touching other
installed unit or anomalous
occur from operating
fan (fan only)? components? mounting of fan, louver
or motor and specify the
contacting point and correct
it.
NO
When the heat exchanger
NO or filter is clogged, clean
them. In case that the
unit is installed at the site
To next page where background noise
is very low, small noise
from indoor unit can be
4. Presumable cause heard, but it is normal.
Before installation, check
for background noise. If
Improper installation work backgound nois is very
• Improper anti-vibration low, convince client prior
work at installation to installation.
• Insufficient strength of
mounting face
Defective product
• Before/after shipping from
factory
Improper adjustment during
commissioning
• Excess/shortage of
refrigerant, etc.
Note:
- 65 -
'14 • PAC-SM-215

– –
Outdoor
From previous page
Are the pipes

Rearrange the piping to
YES avoid contact with the
contacting the
casing? casing.
[Unit side] YES
Does noise/vibration NO It is noise/vibration that
2. Error detection method occur when the cooling/ is generated when the
heating operation is refrigerant gas or liquid
performed flow through inside of
normally? Is it heard YES
continuous hissing or
piping of air-conditioner.
roaring sound? It is likely to occur
particularly during cooling
or defrosting in the heating
NO
NO mode. It is normal.
To next page
The noise/vibration occurs
Are hissing sounds YES when the refrigerant starts
heard at the startup or or stops flowing. It is
stopping? normal.
When the defrosting starts
NO
or stops during heating,
the refrigerant flow is
reversed due to switching
Is blowing sound 4-way valve. This causes
3. Condition of Error displayed heard at the start/stop YES a large change in pressure
of defrosting during which produces a blowing
heating? sound. It may accompany
also the hissing sounds as
mentioned above. They are
NO normal.
After the start or stop of

heating operation or during
Is cracking noise YES defrosting, abrupt changes
heard during heating in temperature cause resin
operation? parts to shrink or expand.
This is normal.
NO
It is the sound produced
4. Presumable cause by the drain pump that
discharges drain from the
Hissing noise is indoor unit. The pump
heard during cooling YES continues to run for 5
operation or after minutes after stopping the
stopping. cooling operation. This is
normal.
Apply the damper sealant
NO at places considered to
be the sources such as
the pressure reducing
mechanism (expansion
valve), capillary, etc.
Note:
- 66 -
'14 • PAC-SM-215

– –
Outdoor
From previous page
If insufficient cooling/
Adjustment heating problem happens
during commissioning
Does noise/vibration occur when the
due to anomalous operating
cooling/heating operation is in conditions at cooling/
2. Error detection method anomalous condition? heating, followings are
suspicious.
YES • Overcharge of refrigerant
• Insufficient charge of
refrigerant
• Intrusion of air, nitrogen,
etc.
In such occasion, it is
necessary to recover
refrigerant, vacuum-dry
and recharge refrigerant.
* Since there could be
many causes of noise/
vibration, the above do not
cover all.
In such case, check the
conditions when, where,
3. Condition of Error displayed how the noise/vibration
occurs according to
following check point.
• Indoor/outdoor unit
• Cooling/heating/fan
mode
• Startup/stop/during
operation
• Operating condition
(Indoor/outdoor
temperatures, pressure)
• Time it occurred
• Operation data retained
by the remote control
4. Presumable cause such as compressor
rotation speed, heat
exchanger temperature,
EEV opening degree, etc.
• Tone (If available, record
the noise)
• Any other anomalies
Note:
- 67 -
'14 • PAC-SM-215

Indoor Keeps flashing Stays OFF
Louver motor failure
Remote control: None
Outdoor Keeps flashing Stays OFF (FDT, FDTC, FDEN, FDF series)
FDT, FDTC, FDEN, FDF series Diagnosis Countermeasure

only
Check at the indoor unit side.
Operate after
waiting for more
than 1 minute.
Does the louver

operate at the power NO
2. Error detection method on?
Is louver motor
wiring broken?
NO
YES Repair wiring.
YES Is louver motor NO

Defective indoor control
locked? PCB ª Replace.
YES Replace louver motor.
Is the louver
operable with the remote YES Normal
control?
NO Adjust louver motor lever
and then check again.
4. Presumable cause
• Defective louver motor

• Louver motor wire breakage
• Faulty indoor control PCB
Note:
- 68 -
'14 • PAC-SM-215

Indoor Stays OFF Stays OFF
Power source system error
Outdoor Stays OFF 2-time flash
(Power source to indoor control PCB)
Is
AC220/240V
detected between 1 and
2 on the terminal block NO
of indoor
unit?
Is
AC380/415V
YES for 3-phase unit Defective outdoor control
detected between 1, 2 and 3 NO
on the teminal block PCB (Noise filter)
of outdoor unit?
YES
Misconnection or breakage
of connecting wires
Note(1) FDT, FDUM : F1, F2, FDU : F3
FDTC, FDF : F200, F201
(1) FDEN : Fuse between wires.
Are fuses OK? NO
Is the
check of resistance
between - of CNW0 NO Defective indoor power
YES PCB ª Replace.
(FDU : T1-T2)
OK?
YES
Is the
checked result
of resistance of fan NO Replace fan motor, etc.
motor, etc
OK?
YES Replace fuse.
Is DC5V (2)
detected between - NO Defective indoor power
of CNW1? PCB ª Replace.
Note (2) for GND
YES
Is JX1 open? NO Open JX1.
YES
PCB ª Replace.
4. Presumable cause
• Misconnection or breakage of
connecting wires
• Blown fuse
• Faulty transformer
• Faulty indoor control or
power PCB
• Broken harness
• Faulty outdoor control PCB
(Noise filter)
Note:
- 69 -
'14 • PAC-SM-215

Indoor Keeps flashing Stays OFF
Power source system error
Outdoor Keeps flashing 2-time flash
(Power source to remote control)
Isn't there any

loose connection of remote YES Correct.
control wires?
NO

Isn't remote
control wire broken or YES Replace wires.
short-circuited?
NO
Disconnect remote
control wires.
Is DC15V or
higher detected between X-Y YES Replace remote control.
of indoor unit terminal
block?
NO
FDT, FDTC, FDU, FDUM
FDEN FDF Series
Is DC18V
between - of NO Defective indoor power
CNW2? PCBªReplace.
YES
PCBªReplace.
4. Presumable cause Is 24V or higher

between (Brown-Brown) of NO Replace transformer.
transformer secondary
• Remote control wire side?
breakage/short-circuit
• Defective remote control
• Malfunction by noise
• Faulty indoor power PCB YES Defective indoor control
• Broken harness PCBªReplace.
Note:
- 70 -
'14 • PAC-SM-215

Remote control: INSPECT I/U Indoor Keeps flashing Stays OFF INSPECT I/U
Outdoor Keeps flashing 2-time flash (When 1 or 2 remote controls are connected)
Are 2 units
of remote control
connected?
YES
NO
⑴，
⑵
⑵
Set one remote control Is it set
for “Master” and the other at the slave remote YES Set SW1 on remote control
for “Slave” control? PCB at “Master”.
Note (1) Use SW1 to set at
master or slave. Note (2)
“Slave” is displayed
Communication between on the remote
indoor unit and remote control control LCD.
is disabled for more than 30 NO
Does it
minutes after the power on. become normal?
NO
Do more than
one indoor units have the YES Set address again. (SW2 on
same address? indoor control PCB)
NO
Same as above Are remote

control wires laid YES Separate remote control
along high voltage
wires? wires from high voltage
wires.
NO
Disconnect the connecting

wire between the indoor
and outdoor unit.
4. Presumable cause Power source reset
• Improper setting
• Surrounding environment Does
• Defective remote control drain motor
communication circuit start 60 seconds later YES Defective indoor control
• Faulty indoor control PCB automatically. PCBªReplace.
NO Defective remote control

ªChange.
Note: If any error is detected 30 minutes after displaying “ WAIT ” on the remote control, the display changes to
“INSPECT I/U”.
- 71 -
'14 • PAC-SM-215

Remote control: INSPECT I/U Indoor Keeps flashing Stays OFF INSPECT I/U
Outdoor Keeps flashing 2-time flash (Connection of 3 units or more remote control)
Are more than

3 units of remote control YES Reduce to 2 units or less.
connected?
NO
Does remote
control display YES Change remote control
2. Error detection method “Slave”? setting to “Master”. (SW1
on remote control PCB)
NO
Indoor unit cannot communicate
for more than 30 minutes after
the power on with remote Do more than
control. one indoor units have the YES Change address. (SW2 on
same address? indoor control PCB)
NO
Is it set to
a slave indoor unit. YES Change to master. (SW5-1,
SW5-1, 2? 2 on indoor control PCB)
NO
Is there loose
or wrong connection at the termanal
of wiring between indoor and YES Correct
outdoor units?
NO
Same as above
Is the
grounding wire connected NO Correct
properly?
YES
Is approx.
DC20V detected between - NO Defective outdoor control
on the outdoor unit terminal
block? PCBªReplace.
YES
4. Presumable cause Is approx.

DC20V detected between - NO Broken connecting wireª
on the indoor unit terminal Correct.
• Improper setting block?
• Surrounding environment
• Defective remote control YES
communication circuit Defective indoor control or
• Faulty indoor control or power PCBªReplace.
power PCB
Note: If any error is detected 30 minutes after displaying “ WAIT ” on the remote control, the display changes to
“INSPECT I/U”.
- 72 -
'14 • PAC-SM-215

Remote control: WAIT Indoor Keeps flashing Stays OFF Communication error at
Outdoor Keeps flashing 2-time flash initial operation (1/2)
“ WAIT ” is still displayed on the

remote control LED 2 minutes
after power ON.
YES
Is the outdoor
unit control green LED NO
flashing?
2. Error detection method To next page

YES
Is the indoor
unit green LED flashing? NO Defective indoor control
PCBªReplace.
YES
Is the outdoor unit

control red LED flashing NO Defective indoor control PCBª
twice? Replace.
Defective remote controlªReplace.
YES Broken remote control wire Yª
Replace.
Are wires
connected properly between indoor/ NO Correct connection wires
3. Condition of Error displayed outdoor units? between indoor and
outdoor units.
YES
Is approx.
DC20V detected between - on NO Defective outdoor control
the outdoor unit terminal
block? PCBªReplace.
YES
Is approx. Defective connection wire

DC20V detected between - on NO
the indoor unit terminal (Broken)
4. Presumable cause block? Noise
YES Defective indoor control or
• Faulty indoor control or power PCBªReplace.
power PCB
• Broken remote control wire
• Broken connection wires
Note:
- 73 -
'14 • PAC-SM-215

Remote control: WAIT Indoor Keeps flashing Stays OFF Communication error at
Outdoor Keeps flashing 2-time flash initial operation (2/2)
Diagnosis for when the outdoor

control PCB LED is turned off
From previous Shut down the breaker and back on

page again the breaker 3 minutes later.
NO
Does it reset normally?
YES Normal (Malfunction by
noise)
Is AC380/415V
detected at the noise filter NO Replace noise filter.
secondary side?
YES
Check connection of diode

Is DC280/373V detected at CNA2? NO
stack and electrolytic
capacitor by refering main
electrical circuit diagram
YES
Isn’t fuse
〔250V, 2A〕on the outdoor control NO Defective outdoor control
PCB blown? PCBªReplace.
3. Condition of Error displayed YES
Is DC5V
detected on the outdoor control PCB (Between NO Defective outdoor control
- of CNV)? PCBªReplace.
YES
Is DC5V detected
if the connector of outdoor unit fan motor NO Defective outdoor fan
is disconnected? motor
YES
Is DC5V detected
4. Presumable cause if the inverter power source connector (CNI2) NO Defective inverter PCB
is disconnected?
ªReplace.
• Faulty noise filter
• Faulty inverter PCB
YES Defective outdoor control
• Faulty fan motor PCBªReplace.
Note:
- 74 -
'14 • PAC-SM-215

No display
Outdoor Keeps flashing 2-time flash
Remote control does not display

anything after the power on.
Is DC10V or
higher detected at remote control connection YES Defective remote control
terminals?
NO
Is DC10V or higher
detected on remote control wires if YES Defective remote control
the remote control is
removed?
NO
Are wires
connected properly between the YES Defective connecting wire.
indoor/outdoor units?
Defective remote control
wire (Short-circuit, etc.)
NO

PCBªReplace.
4. Presumable cause

Note:
- 75 -
'14 • PAC-SM-215

Remote control: E1 Indoor Keeps flashing Stays OFF Remote control
Outdoor Keeps flashing Stays OFF communication circuit error
Is it possible to Malfunction by noise

reset normally by the YES Check peripheral
power reset? environment.
NO
Turn SW7-1 to OFF. ON

2. Error detection method Remove the wire connecting
between indoor/outdoor units.
When normal communication Power reset

between the remote control and
the indoor unit is interrupted
for more than 2 minutes.
(Detectable only with the Does the drain
remote control)
pump restart automatically YES Defective indoor control
1 minute later? PCB ª Replace.
NO
Defective remote control
Note (2) Does the remote control still display “ WAIT ” even ª Replace.
after 3 minutes?
Same as above
4. Presumable cause
• Defective communication
circuit between remote
control-indoor unit
• Noise
Note:If the indoor unit cannot communicate normally with the remote control for 180 seconds, the indoor unit PCB starts to reset
automatically.
- 76 -
'14 • PAC-SM-215

Remote control: E5 Indoor Keeps flashing 2-time flash
Communication error during operation
Outdoor Keeps flashing See below
In case that the outdoor unit red LED 2-time flash
Note (1) Inspect faulty connections (disconnection,

looseness) on the outdoor unit terminal block.
Is the
connection of signal
wires at the outdoor unit NO Repair signal wires.
side OK?
YES
2. Error detection method Note (2) Check for faulty connection or breakage of
Is the signal wires between indoor-outdoor units.
When normal communication connection of signal
wires between indoor-outdoor NO Repair signal wires.
between indoor and outdoor
units OK?
unit is interrupted for more than
2 minutes. YES
Power reset
Has the remote

control LCD returned to NO To the diagnosis of
normal state? “ WAIT ”
YES Unit is normal.

(Malfunction by temporary
3. Condition of Error displayed noise, etc.)
In case that the outdoor unit red LED stays OFF
Same as above is detected Power reset
during operation.
NO
Defective outdoor control

Has the remote PCB (Defective network
control LCD returned to NO communication circuit) ª
normal state?
Replace.
YES Unit is normal.

(Malfunction by temporary
noise, etc.)
4. Presumable cause
• Unit No. setting error

• Faulty remote control wire
connection
Note: Pressing the pump-down switch cancels communications between indoor and outdoor unit so that “communication
error-E5” is displayed on indoor unit and remote control, but it is normal.
- 77 -
'14 • PAC-SM-215

Indoor heat exchanger
Outdoor Keeps flashing Stays OFF temperature thermistor anomaly
Is the
connection of indoor heat
exchanger temperature thermistor NO Correct. ª Insert connector
connector OK? securely.
YES
2. Error detection method Are

characteristics of indoor
heat exchanger temperature NO Defective indoor heat
Anomalously low temperature thermistor OK? exchanger temperature
or high temperature (resistance) thermistor ª Replace.
is detected on the indoor heat
exchanger thermistor (ThI-R1,
R2 or R3).
YES Defective indoor control

PCB ª Replace.
(Defective indoor unit heat
exchanger temperature
thermistor input circuit)
• When the temperature

thermistor detects -50°C Temperature-resistance characteristic
(Broken wire)
or lower for 5 seconds
continuously, the compressor 15
stops. After 3-minutes delay,
Temperature thermistor resistance (k)
the compressor starts again

automatically, but if this
error occurs again within
60 minutes after the initial 10
detection.
• Or if 70°C or higher is
detected for 5 seconds
continuously. 5k at 25°C
5
(Short circuit)
0 10 20 30 40 50
4. Presumable cause Temperature (°C)
• Defective indoor heat

exchanger thermistor
connector
• Indoor heat exchanger
temperature thermistor
anomaly
Note:
- 78 -
'14 • PAC-SM-215

Return air temperature
Outdoor Keeps flashing Stays OFF thermistor anomaly
Is the
connection of return
air temperature thermistor NO Correct. ª Connect
connector OK? connector.
YES
2. Error detection method Are the

characteristics of return air NO Defective return air
Anomalously low temperature OK? temperature thermistor ª
or high temperature (resistance) Replace.
is detected by indoor return air
temperature thermistor (ThI-A)

PCB ª Replace.
(Defective return air
input circuit)
3. Condition of Error displayed Temperature-resistance characteristic

(Broken wire)
• When the temperature thermistor 15

detects -50°C or lower for

5 seconds continuously, the
compressor stops. After 3-minute
delay, the compressor starts again
automatically, but if this error 10
occurs again within 60 minutes
after the initial detection.
5k at 25°C
5
4. Presumable cause
(Short circuit)
0 10 20 30 40 50
• Defective return air
temperature thermistor Temperature (°C)
connector
• Defective return air
Note:
- 79 -
'14 • PAC-SM-215

Heating overload operation
NO Is the air filter clogged?
YES Wash.
2. Error detection method Is the Defective indoor heat

indoor heat exchanger
temperature thermistor NO exchanger temperature
connection OK? thermistor connectorª
Indoor heat exchanger Correct.
temperature thermistor (ThI-R1,
R2, R3) YES
Are the (2)

Defective indoor heat
characteristics of indoor
heat exchanger temperature NO exchanger temperature
thermistor OK? thermistor.
YES
Check the error data with the

remote controller.
Is the unit
operating in the state of NO Check refrigerant system.
heating overload?
When it is detected 5 times YES Adjust

within 60 minutes from initial
detection or when the overload
condition is detected for 6
minutes continuously.
Note (1) Judge if it is in the state of overload or not as follows.
Is there any short-circuit of air?
Isn’t there any fouling or clogging on the indoor heat exchanger?
Is the outdoor fan control normal?
Isn't the room and outdoor air temperature too high?
Note (2) For characteristics of indoor heat exchanger temperature thermistor,
see the error display E6.
Error stop
4. Presumable cause
Reset
• Clogged air filter
exchanger temperature 56 63
thermistor connector Indoor heat exchanger temperature (°C)
thermistor
• Anomalous refrigerant system
Note: During heating operation; After starting compressor, compressor rotation speed is decreased by detecting indoor heat
exchanger temperature (ThI-R) in order to control high pressure.
- 80 -
'14 • PAC-SM-215

Remote control: E9 Indoor Keeps flashing 1-time flash Drain trouble
Outdoor Keeps flashing Stays OFF (FDT, FDTC, FDU and FDUM series)
FDT, FDTC, FDU and FDUM Diagnosis Countermeasure

series only
Check the error data in the remote control.
Is there any overflow? NO
Is DC12V
at CNI connector.
NO
YES Check float switch.
Float switch is activated Is the

CNI connected NO Defective indoor control
YES firmly?
PCB ª Replace.
YES
Is
there any
anomaly on the optional NO Defective indoor control
Is the humidifier connected? equipment? PCB ª Replace.
YES Check optional equipment

YES
Is the
humidifier drain motor
interlocked by the indoor unit function NO Correct setting to
setting of remote
3. Condition of Error displayed control? NO “Humidifier drain motor
interlock”.
If the float switch OPEN YES
is detected for 3 seconds
continuously or if float
switch connector or wire is Drain motor ON from the remote control
disconnected.
Is
Does drain motor DC12V (FDTC:AC220/240V)
NO
detected at CNR connector? NO Defective indoor control
operate?
PCB ª Replace.
(Replace power PCB on
FDTC series.)
YES
YES Check wiring of drain
4. Presumable cause motor
• Defective indoor control PCB Is the drain

• Float switch setting error piping unclogged? Is the
• Humidifier drain motor
NO Correct.
drain pipe slop
interlock setting error OK?
• Option equipment setting
error
• Drain piping error YES Check drain motor.
• Defective drain motor
• Disconnection of drain motor
wiring
Note: When this error occurred at power ON, disconnection of wire or connector of the float switch is suspected. Check and
correct it (or replace it, if necessary).
- 81 -
'14 • PAC-SM-215
Error code LED Green Red Content Excessive number of connected

Remote control: E10 Indoor Keeps flashing Stays OFF indoor units (more than 17 units)
Outdoor Keeps flashing Stays OFF by controlling with one remote control
Aren't more than 17

indoor units connected to one NO Defective remote control
remote control? ª Replace.
YES Reduce to 16 or less units.

When it detects more than 17 of

indoor units connected to one
remote contorl
Same as above
4. Presumable cause
• Excessive number of indoor

units connected
Note:
- 82 -
'14 • PAC-SM-215

Remote control: E11 Indoor Keeps flashing Keeps flashing Address setting error of
Outdoor Keeps flashing stays OFF indoor units
E11 occurs
Is “Master IU
address set” function of remote
2. Error detection method control used?
IU address has been set using

the “Master IU address set”
function of remote control. YES • In cases of RC-E5
Return address No. to
“IU …” using [ ▲ ] or
[ ▲ ] button.
• In cases of RC-EX1A
In case the wiring is below and “Master IU address set” Menu ª Next
is used, E11 is appeared. ª IU settings ª Select IU
IU IU IU
R/C
Same as above
4. Presumable cause
Same as above
Note:
- 83 -
'14 • PAC-SM-215

Remote control: E14 Indoor Keeps flashing 3-time flash Communication error
Outdoor Keeps flashing Stays OFF between master and slave indoor units
Is it
OK the unit
address setting for master NO Correct unit address setting.
and slave indoor
units?
YES
Isn’t
the remote
control wiring between YES Correct wiring.
2. Error detection method indoor units
defective?
When communication error

NO
between master and slave indoor
units occurs
Is it
restored by resetting the NO Defective indoor control
power source? PCB Replace.
YES • Malfunction by noise

• Check surrounding
environment.
Note (1) Set dip switches SW5-1 and SW5-2 as shown in the following table.
(Factory default setting – “Master”)
Indoor unit
Same as above Master Slave-a Slave-b Slave-c
Dip SW5-1 OFF OFF ON ON
switch SW5-2 OFF ON OFF ON
4. Presumable cause
• Unit address setting error

• Defective remote control wire
connection
• Defective indoor control PCB
Note:
- 84 -
'14 • PAC-SM-215

Remote control: E16 Indoor Keeps flashing 1(2)-time flash Indoor DC fan motor anomaly
Note (1) Value in ( ) is for the FDU, FDUM series FMI2 only.
DC fan motor only Diagnosis Countermeasure
Does any
foreign material
intervene in rotational area YES Remove foreign material.
of fan propeller?
NO
2. Error detection method Does the fan

rotate smoothly when turned NO Replace the fan motor.
by hand?
Detected by rotation speed of
indoor fan motor
YES
Note(1) ԛfor GND
Note(2) Value in ( ) are for the
(1),(2) model FDU,FDUM.
Is DC280V
detected between 㽲㪄㽵㩿㽷㪄㽵㪀 NO
of fan power PCB connector
CNM(CNM1,2)?
(3)
Is the fuse blown? NO Check power voltage.
YES
YES Replace faulty fan motor
and power PCB.
Note(3) FDT:F3, FDTC࡮FDF:F202
3. Condition of Error displayed FDU:F1,F2FDUM:F3,F4
‫ޓޓޓ‬
(4)
Is DC280V
When actual rotation speed of detected between 㽷㪄㽵㩷of
indoor fan motor drops to lower motor control PCB connector NO Replace harness assy
than 200min-1 for 30 seconds CNM? between motor PCB and
continuously, the compressor power PCB.
and the indoor fan motor Note(4) FDU(FM1) only.
stop. After 2-seconds, it starts YES
again automatically, but if this
error occurs 4 times within
60 minutes after the initial Power source reset
detection.
model FDU(FM1).
Is it normalized? (4)
4. Presumable cause (Is DC280V detected between Replace fan motor.
㽷㪄㽵㩷of㩷motor control PCB NO 〔If the error persists after
connector CNM? ) replacing the fan motor,
• Defective indoor power PCB
• Foreign material at rotational replace the indoor control
area of fan propeller PCB (FDU : Motor contrl
• Defective fan motor PCB)〕
• Dust on control PCB
• Blown fuse
YES Malfunction by temporary
• External noise, surge noise.
Note:
- 85 -
'14 • PAC-SM-215

Remote control: E18 Indoor Keeps flashing 1-time flash Address setting error of
Outdoor Keeps flashing Stays OFF master and slave indoor units
E18 occurs
Is
“Master indoor unit
address set” function of remote
2. Error detection method control used?
Indoor unit address has been set

using the “Master indoor unit
address set” function of remote YES Return address No. to
control. “indoor unit …” using
[ ▲ ] or [ ▼ ] button.
Same as above
4. Presumable cause
Same as above
Note:
- 86 -
'14 • PAC-SM-215

Indoor unit operation check,
Outdoor Keeps flashing Stays OFF drain motor check setting error
E19 occurs
when the power ON
Is SW7-1 Defective indoor control

on the indoor control NO PCB (Defective SW7)
PCB ON ? ªReplace
After indoor operation check, YES Turn SW7-1 on the indoor

when the communication control PCB OFF and reset
between indoor and outdoor the power
unit is established and SW7-1 is
still kept ON.
Same as above
4. Presumable cause
Mistake in SW7-1 setting

(Due to forgetting to turn OFF
SW7-1 after indoor operation
check)
Note:
- 87 -
'14 • PAC-SM-215

Indoor Keeps flashing 1(2)-time flash
Indoor DC fan motor
Remote control: E20
rotation speed anomaly
Note (1) Value in ( ) is for the FDU, FDUM series FMI2 only.
DC fan motor only Diagnosis Countermeasure
Does any
foreign material
intervene in rotational area YES Remove foreign material.
of fan propeller?
NO
2. Error detection method Does the fan

rotate smoothly when turned NO Replace the fan motor.
by hand?
Detected by rotation speed of
indoor fan motor
YES
Note(1) ԛfor GND
(1),(2) model FDU,FDUM.
Is DC280V
detected between 㽲㪄㽵㩿㽷㪄㽵㪀 NO
of fan power PCB connector
CNM(CNM1,2)?
(3)
Is the fuse blown? NO Check power voltage.
YES
YES Replace faulty fan motor
and power PCB.
Note(3) FDT:F3, FDTC࡮FDF:F202
3. Condition of Error displayed FDU:F1,F2FDUM:F3,F4
‫ޓޓޓ‬
(4)
When the actual fan rotation Is DC280V
detected between 㽷㪄㽵㩷of
speed does not reach to the motor control PCB connector NO Replace harness assy
speed of [required speed CNM? between motor PCB and
-50min-1(FDU : -500min-1)] after power PCB.
2 minutes have been elapsed Note(4) FDU(FM1) only.
since the fan motor rotation YES
speed command was output, the
unit stops by detecting indoor
fan motor anomaly. Power source reset

model FDU(FM1).
Is it normalized? (4)
4. Presumable cause (Is DC280V detected between Replace fan motor.
㽷㪄㽵㩷of㩷motor control PCB NO 〔If the error persists after
• Defective indoor power (control)
connector CNM? ) replacing the fan motor,
PCB replace the indoor control
• Foreign material at rotational PCB (FDU : Motor contrl
area of fan propeller PCB)〕
• Defective fan motor
• Dust on control PCB YES Malfunction by temporary
• Blown fuse noise.
• External noise, surge
Note:
- 88 -
'14 • PAC-SM-215

Defective panel switch
Outdoor Keeps flashing Stays OFF operation (FDT)
FDT series only Diagnosis Countermeasure
Is grill opened? YES Reset the error and close

the grill.
NO
Does
matter improve if panel
2. Error detection method switch is turned ON forcibly YES Insufficient push on the
after resetting <Forced panel switch ON> panel switch at the internal
error? Put the switch in the state of face of grill
Panel switch (PS) has detected
Open for more than 1 second.
ON by fixing the silicone ªAttach 3 mm thick
NO section of panel switch with rubber sheet at the section
adhesive tape while it is held
down. where the panel switch
touches the inside of grill.
Close then the grill.
Are connectors at right NO Disconnected, poorly

inserted properly?
<Connectors on PCBs> connected connectors
Indoor control PCB: CNV ªReinsert properly.
㸢To CNY1
YES
Panel switch
Is there Silicone guide Push to turn ON.
3. Condition of Error displayed continuity between

① – ④ of CNV on indoor control PCB NO ・Defective panel switch
when panel switch operation
is checked?
or incorrect panel switch
Same as above wiring ª Replace panel
switch.
・Broken wire between panel
switch PCB (CNV) ª Correct
or replace wire.

PCB ª Replace indoor
control PCB.
4. Presumable cause
• Defective panel switch

• Disconnection of wiring
Note:
- 89 -
'14 • PAC-SM-215

Remote control: E28 Indoor Keeps flashing Stays OFF Remote control
Outdoor Keeps flashing Stays OFF temperature thermistor anomaly
2. Error detection method Is the remote

control temperature thermistor Correct.
NO
connected properly?
Detection of anomalously low
temperature (resistance) of
remote control temperature YES
thermistor (Thc)
Are the
characteristics of
remote control temperature Defective remote control
thermistor OK? NO
Is the thermistor wire temperature thermistor ª
OK? Replace.
YES Defective remote control

PCB ª Replace.
(Defective remote control
input circuit)
When the temperature

thermistor detects -50°C
or lower for 5 seconds Resistance-temperature characteristics of remote control temperature thermistor (ThC)
continuously, the compressor
stops. After 3-minutes delay, Temperature (°C) Resistance value (kΩ) Temperature (°C) Resistance value (kΩ)
the compressor starts again 0 65 30 16
automatically, but if this error 1 62 32 15
occurs again within 60 minutes 2 59 34 14
after the initial detection. 4 53 36 13
6 48 38 12
8 44 40 11
10 40 42 9.9
4. Presumable cause 12 36 44 9.2
14 33 46 8.5
• Faulty connection of remote 16 30 48 7.8
control temperature thermistor 18 27 50 7.3
• Defective remote control 20 25 52 6.7
temperature thermistor 22 23 54 6.3
• Defective remote control PCB 24 21 56 5.8
26 19 58 5.4
28 18 60 5.0
Note: After 10 seconds has passed since remote control thermistor was switched from valid to invalid, E28 will not be displayed even if the thermistor
harness is disconnected. At same time the thermistor, which is effective, is switched from remote control thermistor to indoor return air
temperature thermistor. Even though the remote control thermistor is set to be Effective, the return air temperature displayed on remote control for
checking still shows the value detected by indoor return air temperature thermistor, not by remote control temperature thermistor.
- 90 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Indoor control PCB Keeps flashing Stays OFF
Remote control: E35 Outdoor control PCB Keeps flashing 1-time flash
Outdoor inverter Yellow LED Cooling overload operation
PCB Keeps flashing

* For the characteristics of outdoor

heat exchanger temperature
Are the thermistor, refer to E37.
characteristics of
outdoor heat exchanger NO Replace outdoor heat
temperature thermistor exchanger temperature
normal?
thermistor.
YES
2. Error detection method Is the Check unit side.

unit operating in the
state of cooling YES • Isn’t the air circulation
For the error detection method, overload? of outdoor unit short-
refer to the protective control by circuited?
controlling compressor rotation • Are installation spaces
speed and cooling high pressure NO
adequate?
protective control of micro • Isn’t there any fouling
computer control function for or clogging on heat
corresponding models. exchanger?
Is the high
pressure control NO Control operation check *
normal?
YES
Is
the temperature
(measured actually) at NO Defective outdoor control
3. Condition of Error displayed detection of error PCBªReplace.
correct?
When outdoor heat exchanger

temperature anomaly is detected YES Excessive refrigerant
5 times within 60 minutes or amount : Recharge
this anomalous state is detected refrigerant by weighing
60 minutes continuously proper amount on a scale.
including compressor stop.
* For the contents of control, refer to the protective control by controlling
compressor rotation speed and cooling high pressure protective control of
micro computer control function for corresponding models.
4. Presumable cause
• Defective outdoor heat

thermistor
• Defective outdoor control
PCB
• Indoor, outdoor unit
installation spaces
• Short-circuit of air on indoor,
outdoor units
• Fouling, clogging of heat
exchanger
• Excessive refrigerant amount
Note:
- 91 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Remote control: E36 Outdoor control PCB Keeps flashing 1-time flash Discharge pipe temperature
Yellow LED
Outdoor inverter
PCB Keeps flashing
error

* For the characteristics of discharge

Are the pipe temperature, refer to E39.
characteristics of
discharge pipe temperature NO Replace discharge pipe
thermistor temperature thermistor.
normal?
YES
Is the
discharge pipe
2. Error detection method temperature error persisted
during cooling
YES Insufficient refrigerant
operation?
amount : Recharge
refrigerant by weighing
For the error detection method, proper amount on a scale.
refer to the protective control by
controlling compressor rotation NO
speed and cooling high pressure
protective control of micro
computer control function for
corresponding models. Is the
discharge pipe temperature NO Control operation check *
control normal?
YES
Is the
temperature (measured
actually) at detection of NO Defective outdoor control
3. Condition of Error displayed error correct? PCBªReplace.
When discharge pipe

temperature anomaly is detected
2 times within 60 minutes or YES Check unit side:
this anomalous state is detected • Isn’t filter clogged?
60 minutes continuously * For the contents of control, refer to the protective control by controlling • Are adequate indoor,
including compressor stop. compressor rotation speed and cooling high pressure protective control of outdoor unit installation
micro computer control function for corresponding models. spaces?
• Isn’t there any short-
circuit of air?
• Isn’t there any fouling,
clogging on indoor heat
exchanger?
4. Presumable cause

PCB
• Defective discharge pipe
• Clogged filter
• Indoor, outdoor unit
installation spaces
• Short-circuit of air on indoor,
outdoor units
• Fouling, clogging of heat
exchanger
Note:
- 92 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Remote control: E37 Outdoor control PCB Keeps flashing 1-time flash Outdoor heat exchanger
Yellow LED
Outdoor inverter
PCB Keeps flashing
temperature themistor anomaly

Is the
outdoor heat
thermistor connector NO Correct connector.
connected
properly?
YES
For the characteristics of outdoor heat exchanger
Detection of anomalously low temperature thermistor, see the following graph.
temperature (resistance) on Are the
characteristics of
the outdoor heat exchanger outdoor heat exchanger
temperature thermistor temperature
NO Defective outdoor heat
thermistor exchanger temperature
OK? thermistorªReplace.

PCBªReplace.
(Defective outdoor heat
thermistor input circuit)

3. Condition of Error displayed Temperature-resistance characteristics
(Broken wire)
detects -50°C or lower for 20

seconds continuously within 2
minutes to 2 minutes 20 seconds
after the compressor ON, the
compressor stops. After 3-minutes 10
delay, the compressor starts again
automatically, but if this anomalous
temperature is detected 3 times
within 40 minutes. 5k at 25°C
• When -50°C or lower is detected for 5 5
seconds continuously within 20 second
after compressor ON.
(Short circuit)
0 10 20 30 40 50
4. Presumable cause Temperature (°C)

PCB
• Broken thermistor harness or
temperature sensing section
• Disconnected wire connection
(connector)
Note:
- 93 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Remote control: E38 Outdoor control PCB Keeps flashing 1-time flash Outdoor air temperature
Yellow LED
Outdoor inverter
PCB Keeps flashing
thermistor anomaly

Is
the outdoor air
temperature thermistor connector NO Correct connector.
connected properly?
YES
For the characteristics of outdoor air
Is the temperature thermistor, see the following graph.
Defective outdoor air
2. Error detection method characteristics of the
outdoor air temperature NO temperature thermistorª
thermistor Replace.
Detection of anomalously OK?
low temperature (resistance)
on outdoor air temperature YES Defective outdoor control
thermistor PCBªReplace.
Temperature-resistance characteristics (Defective outdoor air
(Broken wire) 35 temperature thermistor
input circuit)
30
25
20
3. Condition of Error displayed 15

seconds continuously within 2 5
minutes to 2 minutes 20 seconds
after the compressor ON, the (Short circuit) 0
compressor stops. After 3-minutes 0 10 20 30 40 50
delay, the compressor starts again Temperature (°C)
automatically, but if this anomalous
temperature is detected 3 times
within 40 minutes.
• When -45°C or lower is detected for
5 seconds continuously within 20
second after compressor ON.
4. Presumable cause
PCB
(Check molding.)
(connector)
Note:
- 94 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Remote control: E39 Outdoor control PCB Keeps flashing 1-time flash Discharge pipe
Yellow LED
Outdoor inverter
PCB Keeps flashing
temperature thermistor anomaly

Is the
discharge pipe
temperature thermistor NO Correct connector.
connector connected
properly?
YES
2. Error detection method For the characteristics of discharge pipe

Are the temperature thermistor, see the following graph.
characteristics
Detection of anomalously low of discharge pipe NO Defective discharge pipe
temperature (resistance) on temperature
thermistor temperature thermistorª
the discharge pipe temperature OK? Replace.
thermistor
PCBªReplace.
(Defective temperature
(Broken wire) Temperature-resistance characteristics thermistor input circuit)
100200 10
180
〔T 80 〕
温度センサ抵抗
〔T 80 〕 160
温度センサ抵抗
T 80
140 T 80
120
50100 5
3. Condition of Error displayed 80
(k) 60 (k)
When the temperature thermistor 40
seconds continuously within 20
10 minutes to 10 minutes 20 0 0 0
0 0 20 40
50 60 80 80 100100 120 140 160
seconds after the compressor
ON, the compressor stops. After
(Short circuit)
温 Temperature
度〔Ｔ〕（(°C)
）
3-minutes delay, the compressor
starts again automatically, but
if this anomalous temperature
is detected 3 times within 40
minutes.
4. Presumable cause
PCB
(Check molding.)
(connector)
Note:
- 95 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Remote control: E40 Outdoor control PCB Keeps flashing 1-time flash High pressure error
Yellow LED
Outdoor inverter
PCB Keeps flashing
(63H1 activated)

If the power source breaker is turned OFF and ON too quickly,

E40 may be displayed.
(This is normal.)
Is the
service valve fully NO Open service valve.
opened?
2. Error detection method YES
When the high pressure switch

63H1 is activated.
Has 63H1 activated? NO
Compressor OFF
Compressor ON
On operation YES
of 63H1
3.15 4.15 1. During cooling Is 63H1

High pressure (MPa) ・ Is the outdoor fan motor
running? connector connected NO Correct 63H1 connector.
・ Isn’t any short-circuit of air on properly?
the outdoor unit?
・ Are sufficient return air/supply air
space secured?
2. During heating YES
・ Isn’t the indoor heat
exchanger temperature thermistor
disconnected from the thermistor Is the
casing? electronic expansion
3. Condition of Error displayed ・Isn’t the filter clogged? valve connector NO Correct electronic
* Under the condition of connection expansion valve connector.
overcharging refirgerant, 63H1 OK?
may activate due to delay of
If 63H1 turns OFF (opened), starting the preventive control by
the compressor stops. After compressor speed control, If any anomaly
3-minutes delay, the compressor because detected heat exhanger exists on the
restarts. If this anomaly occurs temperature, which conducts electronic
compressor speed control, expansion valve
5 times within 60 minutes becomes lower than normal connector
or continues for 60 minutes condition due to excess connection, the
continuously. sub-cooling degree. power source must
be reset.

PCBªReplace.
4. Presumable cause (Defective 63H1 input
circuit)
• Short circuit of air flow,

disturbance of air flow and
clogging filter at outdoor heat
exchanger/Breakdown of fan
motor
PCB
• Defective 63H1 connector
• Defective electronic
expansion valve connector
• Closed service valve
• Mixing of non-condensing gas
(nitrogen, etc.)
Note: In the protective control range for compressor startup (initial startup after power ON), even if 63H1 is activated only once
(63H1turns OFF), immediately the error is displayed.
- 96 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Power transistor overheat

Outdoor inverter Yellow LED
PCB 2-time flash or 8-time flash(1)
Note (1) 8-time flash 250 model only.

Is it possible to
reset the error for 10 minuted after NO
NOReplace inverter PCB
compressor stopped?
YES
Can error be reset? YES OK
Is the NO Replace power transistor.

installation space of outdoor NO
unit enough?
2. Error detection method YES Correct it.
When anomalously high

temperature is detected by
power transistor. Is the outdoor fan running? NO
YES Replace the outdoor fan motor or the

outdoor control PCB.
Is the fixing
of power transistor to radiator fin OK?
・Fixed screw NO Fix properly.
・Application of radiating
silicone
YES
3. Condition of Error displayed Does the error recur? YES Defective inverter PCBª
Replace
Anomalously high temperature NO OK
of power transistor is detected 5
times within 60 minutes.
4. Presumable cause
• Inverter PCB anomaly

• Outdoor fan motor anomaly
• Improperly fixing of power
transistor to radiator fin
• Inadequate installation space
of outdoor unit
Note:
- 97 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Outdoor inverter Yellow LED Current cut (1/2)

Is the
Power source NO Check power source.
voltage OK?
YES
Are the
2. Error detection method service valves NO Open the valves.
opened?
In order to prevent from
overcurrent of inverter,
if the current exceeds the YES Check refrigerant amount
specifications, it makes the and refregerant circuit
compressor stopping. *In case of transitional
Is the increase of high pressure
high pressure
during operation
NO and/or test run, several
OK? times restarting may
recover it, because liquid
YES refrigerant (migrated)
in the compresser is
discharged from the
Is the compressor.
checked result of
insulation resistance and Replace compressor.
coil resistance (1) of NO
compressor motor
OK? (1) 1.172 or more at 20°C (Model FDC200)
3. Condition of Error displayed 0.309 or more at 20°C (Model FDC250)
YES
• If the output current of inveter
exceeds the specifications,
it makes the compressor
stopping.
• After 3-minute delay, the To next page.
compressor restarts, but if this
amonaly occurs 4 times within
30 minute after the intial
detection.
4. Presumable cause
• The valves closed

• Faulty power source
• Insufficient refrigerant amount
• Faulty compressor
• Faulty power transistor
module
Note:
- 98 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Indoor Keeps flashing Stays OFF
Outdoor inverter Yellow LED Current cut (2/2)

From previous page
Is the
checked result of power NO Defective inverter PCBª
transistor module
OK? Replace.
*Replace also the power
transistor module.
2. Error detection method YES
(250 model)
In order to prevent from • Is the space for installation of indoor and/or outdoor unit enough?
• Is there any short circuit of air on indoor and/or outdoor unit?
overcurrent of inverter, • At cooling, does the outdoor fan motor run?
if the current exceeds the Are the service valves fully opened?
specifications, it makes the Is the filter clogged?
compressor stopping. • At heating, does the indoor fan motor run?
Are the service valves fully opened?
Is the filter clogged?
• Is there any liquid flooding?
Is the superheat within normal range?
Is the low pressure sensor and suction pipe temperature
thermistor normal?
• Is there any anoumalous sound on the compressor?
YES
After
resetting power for
3. Condition of Error displayed several times does it NO Defective inverter PCBª
become normal? Replace.
*Replace also the power
• If the output current of inveter transistor module.
exceeds the specifications, YES
it makes the compressor
stopping.
• After 3-minute delay, the Temporary noise may cause of anomaly.
compressor restarts, but if this If noise source can be found, take countermeasure.
amonaly occurs 4 times within
30 minute after the intial
detection.
4. Presumable cause

PCB
• Defective inverter PCB
• Faulty power source
• Insufficient refrigerant amount
• Faulty compressor
• Faulty power transistor
module
Note:
- 99 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Remote control: E45 Outdoor control PCB Keeps flashing 1-time flash Communication error between
Yellow LED
Outdoor inverter
PCB Keep flashing
inverter PCB and outdoor control PCB
Is the
connection of connectors between
the inverter PCB and the outdoor NO Correct the connection.
control PCB OK?
YES
Are both
switches of JSW10,11
2. Error detection method on the inverter PCB NO Set JSW10, 11 correctly
set correctly? ⇒ See page from54.
When the communication
between inverter PCB YES No power is supplied to
and outdoor control PCB inverter PCB.
is not established. Check the power source
Is LED voltage and correct it
on the inverter PCB NO If not solved, find the
flashing? cause by checking
following points.
• Fan motor anomaly
YES
• 52X anomaly
• Broken cement resistor
(15Ω)
Is the
communication wire between the
inverter PCB and the outdoor control NO Connect the
PCB connected properly? communication wire
securely
3. Condition of Error displayed YES
Same as above. Replace the outdoor control PCB
Does it become normal? NO Replace inverter PCB
YES OK
4. Presumable cause

• Anomalous connection
of connector between the
outdoor control PCB and
inverter PCB
• Outdoor control PCB anomaly
Note:
- 100 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Outdoor inverter Yellow LED Outdoor fan motor anomaly
PCB Keep flashing

Does any foreign

material intervene in rotational area YES Remove foreign material.
of fan propeller?
NO
Does the
2. Error detection method fan rotate smoothly when turned NO Replace fan motor.
by hand? If resistance between
Detected by rotation speed of (Vm):red -(GND):blue is
outdoor fan motor detected 1kΩ or lower, it is
faulty.
YES
Is DC280V
detected between (CNFAN
(red)- (blue)) of fan motor NO
connector?
Is F2 fuse blown? NO Check power source

YES voltage.
3. Condition of Error displayed Power source reset YES Replace faulty fan motor
and control PCB.
When actual rotation speed
of outdoor fan motor (FMo1)
drops to 100min-1 or lower
for 30 minutes continuously, Is normal state restored? NO Replace fan motor (If
the compressor and the anomaly persists after
outdoor fan motor stop. After replacing fan motor, replace
3-minutes delay, it starts control PCB.)
again automatically, but if this
anomaly occurs 5 times within
60 minutes after the initial YES Malfunction by temporary
detection. noise
4. Presumable cause

PCB
• Foreign material at rotational
area of fan propeller
• Defective fan motor
• Dust on outdoor control PCB
• Blow fuse
• External noise, surge
Note: When E48 error occurs, in almost cases F2 fuse (4A) on the outdoor control PCB is blown. There are a lot of cases that fuse is blown and E48
occurs due to defective fan motor. And even though only the outdoor control PCB ( or fuse) is replaced,, another trouble (*1) could occur.
Therefore when fuse is blown, check whether the fan motor is OK or not.
After confirming the fan motor normal, check by power ON. (Don't power ON without confirming the fan motor normal.)
*1 The error which does not seem to relate E48 may occur like as “ WAIT ”, Stay OFF of LED on outdoor control PCB, inverter
communication error (E45) and etc.
- 101 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Remote control: E49 Outdoor control PCB Keeps flashing 1-time flash Low pressure error or
Yellow LED
Outdoor inverter
PCB Keep flashing
low pressure sensor anomaly (1/2)

Is the low
pressure sensor connection OK NO Correct.
2. Error detection method (at PCB side)?
YES
Detected by low pressure drop
and suction superheat
Check the low pressure value during
following state from the remote control
Compressor is stopping
Compressor is operating
3. Condition of Error displayed During

both and state low
NO pressure detected at around 0MPa
When the low pressure sensor without any
detects 0.079MPa or lower fluctuation.
for 15 seconds continuously,
compressor stops and it YES
restarts automatically after
3-minutes delay. And if this Check the insulation resistance of pressure sensor.
anomaly occurs 5 times
within 60 minutes,
10 minutes after the Is the
compressor starts, if the insulation resistance more than 100M? NO Replace low pressure
low pressure sensor detects at DC500V? sensor.
0.15MPa or lower for 60
minutes continuously and
compressor suction superheat YES
*
is detected 30degC or higher
for 60 minutes continuously. After connecting the gauge manifold on the low pressure
And if this anomaly occurs 5 line, measure at the state above. Compare the result
times within 60 minutes, with the value indicated on the remote control.
If low pressure sensor
detects 0.079MPa or lower
for 5 minutes continuously Is the
(including the compressor pressure difference less than NO
stop status), 0.2MPa?
Connect the pressure sensor of
YES spare part to outdoor control
PCB in the condition open to
To checking of refrigerant atmosphere.
amount, refrigerant circuit,
etc.
4. Presumable cause
To next page
• Defective outdoor control Is the pressure
PCB 0MPa displayed on the remote NO Defective outdoor control
• Defective low pressure sensor control? PCBªReplace.
connector
• Defective low pressure sensor
• Defective suction pipe YES Replace low pressure
temperature thermistor sensor.
connector
• Defective suction pipe
Note: * Connect the gauge manifold to the service valve check joint during cooling, or connect it to the check joint at internal
piping of outdoor unit during heating.
- 102 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Remote control: E49 Outdoor control PCB Keeps flashing 1-time flash Low pressure error or
Yellow LED
Outdoor inverter
PCB Keep flashing
low pressure sensor anomaly (2/2)

From previous page.
2. Error detection method Is the

service valve fully NO Open fully.
opened?
YES
Are the
connections of low
pressure sensor and suction pipe NO Correct.
temprerature thermister
3. Condition of Error displayed connector OK?
YES
Are the
characteristics of
low pressure sensor, suction NO Defective low pressure
pipe temperature sensor, suction pipe
thermistor OK?
temperature thermistorª
Replace.
YES
Is the low
pressure normal during NO Charge refrigerant.
operation?

PCBªReplace.
(Defective low pressure
sensor, suction pipe
circuits)
4. Presumable cause
Note:
- 103 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Outdoor inverter Yellow LED Inverter or power transistor anomaly

Replace inverter PCB.
Did it return? YES OK

When power transistor anomaly NO Replace power transistor.

is detected for 15 minutes (250 model)
continuously
Same as above
4. Presumable cause

• Power transistor anomaly
Note:
- 104 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Remote control: E53 Outdoor control PCB Keeps flashing 1-time flash Suction pipe temperature
Yellow LED
Outdoor inverter
PCB Keep flashing
thermistor anomaly

2. Error detection method Is the connection

of suction pipe temperature thermistor NO Correct connection of
connector OK? suction pipe temperature
When the suction pipe thermistor connector.
temperature thermistor detects
anomalously low temperature
YES
Are the
characteristics of suction pipe
NO Defective suction pipe
temperature thermistor OK?
temperature thermistorª
Replace.

PCBªReplace.
(Defective suction pipe
3. Condition of Error displayed temperature thermistor
input circuit)
If the temperature thermistor
seconds continuously within
10 minutes to 10 minutes 20 Temperature-resistance characteristics
seconds after compressor ON, (Broken wire)
the compressor stops. When
the compressor is restarted 15

automatically after 3-minutes
delay, if this anomaly ocuurs 3
times within 40 minute.
10
4. Presumable cause
5k at 25°C
5
• Defective suction pipe
connection
• Defective suction pipe (Short circuit)
temperature thermistor 0 10 20 30 40 50
• Defective outdoor control Temperature (°C)
PCB
Note:
- 105 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Outdoor inverter Yellow LED Low pressure sensor anomaly
PCB Keep flashing

Are the
connection of low pressure
sensor connectors (at sensor side NO Correct low pressure sensor
and PCB side) OK? connector connection.
YES
Are the
2. Error detection method pressure (actual
measurement) matched with the value Is refrigerant amount
YES
indicated on the remote charged properly?
control?
When anomalous voltage Is there any anomaly on the
(pressure) is detected refrigeration circuit?
NO
Replace the low pressure sensor.
Is
normal condition NO Defective outdoor control
restored? PCBªReplace.
If the pressure sensor detects 0V (Defective low pressure
or lower and 4.0V or higher for sensor input circuit)
5 seconds continuously within YES OK
2 minutes to 2 minutes 20
seconds after compressor ON,
the compressor stops. When
the compressor is restarted
automatically after 3-minuts
delay, if this anomaly occurs 3
times within 40 minutes
4. Presumable cause

connection
PCB
• Improper amount of
refrigerant
• Anomalous refrigeration
circuit
Note:
- 106 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Compressor under dome
Outdoor inverter Yellow LED temperature thermistor anomaly
PCB Keep flashing (Model FDC250 only)

Model FDC250 only Diagnosis Countermeasure
Is the
connection of
under dome temperature NO Correct connection of
thermistor connector under dome temperature
OK?
thermistor connector.
YES
Are the
2. Error detection method characteristics of
under dome temperature NO Defective under dome
thermistor OK? temperature thermistorª
When anoumalous low Replace.
temperature (resistance) is
detected by the compressor
under dome temperature
thermistor
YES Replace outdoor control

PCB.
(Defective under dome
input circuit)
Temperature-resistance characteristics
(Broken wire)
15
If the temperature thermistor

detcts -50°C or lower for 5 10
seconds continuously within
10 minutes to 10 minutes 20
seconds after compressor ON,
the compressor stops. When 5
5k at 25°C
the compressor is restarted
automatically after 3-minutes
delay, if this anomaly ocuurs 3
times within 40 minute. (Short circuit)
0 10 20 30 40 50
Temperature (°C)
4. Presumable cause
• Defective under dome

connection
• Defective under dome
PCB
Note:
- 107 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Remote control: E57 Outdoor control PCB Keeps flashing 1-time flash Insufficient refrigerant amount
Yellow LED
Outdoor inverter
PCB Keep flashing
or detection of service valve

Is the
service valve fully NO Open fully.
opened?
YES
Are the
connections of indoor
heat exchanger and/or return air NO Correct indoor heat
2. Error detection method temperature thermistor
exchanger, return air
connectors OK?
• Judge insufficient refrigerant connector connections.
amount by detecting the YES
temperature differnce between
indoor heat exchanger (ThI-R) Are the
and indoor return air (ThI-A). characteristics of indoor heat
• It detects at initial startup in exchanger and/or return air NO Defective indoor heat
cooling or dehumidifying temperature thermistor exchanger, return air
OK? temperature thermistor ª
mode after power ON.
Replace.
YES
Is the low
pressure during operation NO Charge refrigerant.
normal?

3. Condition of Error displayed PCBªReplace. (Defective
indoor heat exchanger,
Anomalous stop at initial return air temperature
detection thermistor input circuits)
Indoor heat exchanger, return air temperature thermistor
Temperature-resistance characteristics
(Broken wire)
15
10
4. Presumable cause 5k at 25°C

5

thermistor
(Short circuit)
• Defective indoor return air 0 10 20 30 40 50
temperature thermistor Temperature (°C)
• Insufficient refregerant
amount
Note: Insufficient refrigerant amount preventive control makes compressor stopped, if it judges insufficient refrigerant amount by detecting the
temperature difference between indoor heat exchanger (ThI-R) and return air temperature (ThI-A) for 1 minute after compressor ON in
cooling or dehumidifying mode and for 9 minutes after compressor ON in heating mode. [ in cooling mode: (ThI-A)-(ThI-R)>4degC, in
heating mode: (ThI-R)-(ThI-A)<4degC]
- 108 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Outdoor inverter Yellow LED Compressor startup failure (1/2)
PCB 4-time flash

In case that the compressor

does not start at all and no
sound or vibration exists
Is
power source voltage NO Check the power source
OK? voltage and correct it
YES
Is the
When it fails to change over to pressure equalized NO Check refrigerant amount
the operation for rotor position at starting OK?
and refrigerant circuit.
detection of compressor motor
(If the compressor speed cannot YES
increase 11rps or higher)
Is the
insulation resistance
and coil resistance of NO Replace compressor
compressor OK?
YES
To next page
If the compressor fails to startup

for 20 times (10 patterns x2
times) continuously.
4. Presumable cause

• Outdoor control PCB anomaly
• Anomalous power source
voltage
• Insufficient or Excessive
refrigerant amount
• Faulty component for
refrigerant circuit
• Compressor anomaly
(Motor or bearing)
Note: Insulation resistance

• The unit is left for long period without power source or soon after installation, insulation resistance may decrease to several MΩ or lower due to the liquid refrigerant
migrated in the refrigerant oil in compressor. If the electric leakage breaker is activated due to low insulation resistance, check followings.
Check whether the insulation resistance can recover or not, after 6 hours has passed since power ON.
(By energize the crankcase heater, liquid refrigerant migrated in the refrigerant oil in compressor can be evaporated)
Check whether the electric leakage breaker conforms to high-harmonic specifications
(As INV PAC units has inverter, in order to prevent from improper operation, be sure to use the breaker of high-harmonic type)
- 109 -
'14 • PAC-SM-215
LED Green Red

Error code Content
Outdoor inverter Yellow LED Compressor startup failure (2/2)
PCB 4-time flash

From previous page
YES
Is the (inverter PCB anomaly)

power transistor NO Replace inverter PCB
module OK? *Replace power transistor
2. Error detection method as well.
YES
After power OFF, turn JSW10-4 of

inverter PCB ON and connect the
inverter checker. Then power ON
again
YES
Is the
inverter output OK?
(Check by inverter NO Replace inverter PCB
checker) *Replace power transistor
Note(1) Several times restarting as well.
may recover it, because liquid
refrigerant migrated in the
YES compressor could be discharged
from the compressor.

Try to restart several times
Does it start? NO Replace compressor
4. Presumable cause
Note:
- 110 -

Error List For Mitsubishi Heavy

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'14 • PAC-SM-215

ԛTrial operation (Continued) ԞTroubleshooting

[E8] “ ” (A blinking indication appears while data loaded.)

(ii) Outdoor unit

(iii) Option control in-use

(iv) Display sequence of error codes or inspection indicator lamps

N Error detecting timing

2.2 Troubleshooting flow

Error code LED Green Red Content

1. Applicable model 5. Troubleshooting

All models Diagnosis Countermeasure

Mistake in model selection. It is necessary to replace to

Is the Inspect the followings.

Error code LED Green Red Content

1.Applicable model 5. Troubleshooting

All models Diagnosis Countermeasure

Check the indoor unit fan operation.

Error code LED Green Red Content

1.Applicable model 5. Troubleshooting

All models Diagnosis Countermeasure

2. Error detection method

Check the outdoor unit grounding

Check of the outdoor unit grounding wire/earth leakage breaker

* Insulation resistance of compressor

Error code LED Green Red Content

1.Applicable model 5. Troubleshooting

All models Diagnosis Countermeasure

Check the installed

Error code LED Green Red Content

1.Applicable model 5. Troubleshooting

All models Diagnosis Countermeasure

From previous page

Are the pipes

After the start or stop of

Error code LED Green Red Content

1.Applicable model 5. Troubleshooting

All models Diagnosis Countermeasure

From previous page

Error code LED Green Red Content

1.Applicable model 5. Troubleshooting

FDT, FDTC, FDEN, FDF series Diagnosis Countermeasure

Check at the indoor unit side.

Does the louver

YES Repair wiring.

YES Is louver motor NO

YES Replace louver motor.

• Defective louver motor

Error code LED Green Red Content

1.Applicable model 5. Troubleshooting

All models Diagnosis Countermeasure

Is JX1 open? NO Open JX1.

Error code LED Green Red Content

1.Applicable model 5. Troubleshooting

All models Diagnosis Countermeasure

Isn't there any

2. Error detection method

4. Presumable cause Is 24V or higher

Error code LED Green Red Content

1.Applicable model 5. Troubleshooting

All models Diagnosis Countermeasure

Same as above Are remote

Disconnect the connecting