Beruflich Dokumente
Kultur Dokumente
Chapter 11:
1. Sorting
2. Systematic arrangement
3. Spic and Span (sweep) – clean internal and external
4. Standardizing – measure performance and expectations as to output etc
5. Self discipline- internalize all 5’s
1. Conformance cost-
a. Prevention cost
b. Appraisal cost
2. Non conformance cost-
a. Internal FC
b. external failure cost