CURRICULUM-VITAE

SHANKAR CHAUDHARY (Nationality-Nepalese)

Banana Island Resort Doha by ANANTARA
Mobile No. : +974-77017104/40405050
E-mail : shankarchaudhary11048@gmail.com
Skype ID : bagekokhola
Employe ID : 1468
P.O.Box : 23919, Doha Qatar
Position Desired: Receptionist.

Position looking for Front Office Receptionist as well Supervisor.

POSITION SUMMARY
Primarily responsible to greet and welcome all guests to the hotel and relieve guests of their luggage
on arrival ensuring that highest standards of hospitality are demonstrated at all times, and that all
guest requests are dealt with in a prompt and courteous manner.
In addition to assist guests with luggage, to collect and distribute post parcels, deal with general
enquiries and ensuring the lobby and forecourt areas are always clean and tidy.
EMPLOYMENT EXPERIENCE/ RELATED EXPERIENCE:

Position : Receptionist
Post of : Banana Island Resort Doha by ANANTARA.
From : 26 Dec, 2017 to till now.

Duties and Responsibility

 Greeting and ensuring that all guests are assisted at all times in a friendly and helpful manner
and attempts to learn and use guest's name at every opportunity.
 Registering and allocating rooms to all arrivals according to established procedures.

 Checking – in, check out, including deposit handling whenever required, and room change
procedures and ensure all data is entered completely into the Hotel systems.

 Handling guests' complaints, inquiries and requests, and refers problems to a superior if
unable to assists.

 Ensuring guest receives prompt attention and guest request fulfilled immediately to guest
satisfaction.

 Attending to guests' request of using the service of the safety deposit box at all times.

 Ensuring that guests depart the Hotel with a positive impression of the Hotel services.

 Full knowledge of Anantara Hotel Resort & Spa Hotel Standards, maintains exemplary
departmental standards of behavior and appearance and attitude at all times.

 Have full knowledge of all special promotion procedures, the credit policy and standard
reservation procedures including correct forms to use, how to read fax, email, messages, and
how to interpret availability sources within the Reservations system.

 Taking personal interest and pride to ensure that the Front Desk work areas are kept clean and
in orderly state at all times.

 Maintaining a neat and tidy appearance at all times.

 Other duties assigned by Management as required.

Position : Front Office Receptionist.
Post of : Plaza inn Hotel Doha, Qatar
From : 1st July 2014 to 29 November 2017.
Position : Concierge / Bellman
Hotel : Best western Hotel, Doha Qatar
Duration : 24 June 2013 to 29 Jun 2014.

Position : Concierge / Bellman

Hotel : Radisson Hotel Kathmandu Nepal.
Duration : 10 Oct 2012 to 05 June 2013.

Position : COMPUTER OPERATOR (ONLINE DATA ENTRY) USING OPERA

Office : Ministry of Home affairs, Saptari Nepal
Duration : May 2010 to September 2011

Duties and Responsibilities

 Receiving raw data from the store
 Feed data to the Nepal government official website on opera
 Double check data
 Keep record on log book for data details
 Compose citizenship details on the website
 Print citizenship card
 Other assigned duties
Position : COMPUTER OPERATOR
NGO : Micro Finance Community Women Development Center Saptari Nepal.
Duration : April 2009 to May 2010.

Position : COMPUTER OPERATOR.

Office : DPC Communication and Publish, Saptari Nepal.
Duration : 2006 to 2009.

Duties and Responsibilities

 Preparing equipment for operations
 Loading paper into printers
 Starts operation by entering commands
 Word processing
 Designing, printing, fax
Position : COMPUTER OPERATOR (ONLINE DATA ENTRY) USING OPERA.
Office : Election Committee Saptari, Nepal.
Duration : 6 Months (year of 2009)

ACADEMIC QUALIFICATION
 Attended "Discovering Anantara Service Excellence Program" on 7-10th Junwari 2018
 Nepal Academy of Tourist and Hotel Management 2012: Rabi-Bhawan KTM, Nepal.
 Tribhuwan University Nepal 2011: HSEB COMMERCE.
 HMG Board In Nepal SLC 2006: School Leaving Certificate
 Modern Computer Institute Nepal Academic Year 2006
Diploma in Application Program/Graphic Design/Hardware and Networking
EXTRA QUALIFICATION
 Front office Receptionist crosses training at Plaza Inn hotel Doha Qatar. Wish.net
 Basic First Aid & CPR by ENERTECH QATAR at Plaza inn hotel Doha.
(Security id 5081116C1139)
 Black Belt training: 2nd DAN in Karate.
 Police Training Sagarmatha Zonal Police Camp Nepal.
KEY SKILLS
 Following LQA standerd.
 Exclent knowledge about BOCA Machine.
 Full operating knowledge about OPERA.
 Can Drive Baggy Car on Resort.
 Excellent knowledge about Resort Tour.
 Knowledge of business practices and accountancy
 Excellent communication skills, both written and verbal

 Brilliant record keeping and report making abilities

 Team player.
 Excellent Computer software hardware operating knowledge.
 Excellent typing speed (70 words per minute)
 Excellent knowledge in Computer Operating.
 Excellent knowledge in Fax, photocopy, lamination, Printer.
 Good knowledge about computer software and hardware.
 Fast Learner
 police clearance
 Can attend duty 12 hrs.
 Can adjust morning/afternoon and night shift.
 Exceptional organizational and coordination abilities
 Capability to handle multiple responsibilities and tackle pressure situations
PERSONAL DETAILS

Father's Name : Yogendra Prasad Chaudhary

Date of Birth : 05-10-1988
Nationality : Nepali
Qatar id No. : 28852438916
Citizenship No. Nepal : 161001/4349
Passport No. : 05659379 (Date of Expire - 13 Sep, 2021)
Gender : Male
Marital Status : Married
Blood Group : O+ve
Religion : Hindu
Permanent Address : Rajbiraj Municipality 06 Lilja Tole
District-Saptari, Zone-Sagarmantha,
Country : Nepal
Contact no. for Nepal : 00977-9805976762-3/ 009779815721942
Height : 5' 5''

Language Speaking Writing Ref.

English P P very Good
Korean can Read Can Write has been done language cource

Arabic P O Only speaking

Hindi P P Good
Urdu P O Good
Nepali P P National Good
REFEREE

Front Office Manager

Name Mr. Khalil Elsheikh
Job Title: Front Office Manager
Banana Island Hotel Resort & Spa,
Company Name:
Doha, Qatar.
Email address: kelsheikh@anantara.com
+974 33240242/ +974 40405050
Valid Contact No.
Front Office Supervisor (GSA)
Name Mr. Eranga Wedage
Job Title: Front Office Supervisor (GSA)
Banana Island Hotel Resort & Spa,
Company Name:
Doha, Qatar
Email address: erangai9000@gmail.com
Valid Contact
+974 3315 6906 / +974 40405050
Number:
Front Office Supervisor
Name Mr. Ghiath Naseer
Job Title: Front Office Supervisor (GSA)
Company Name: Plaza inn Hotel Doha, Qatar
Email address: Ghiath.naser88@hotmail.com
Valid Contact +974-33100192-Mob. / 44221112-Duty
Number: Hrs/ 44221111 Main Operator
Front Office Manager
Name: Mr. Tareq Abdullah
Job Title: Front Office Manager
Company Name: Plaza inn Hotel Doha, Qatar
Email address: nm@plazainn.com.qa
+974-66046219 Mob. / 44221174
Valid Contact N.:
44221111 Main Operator

I certify that the information provided in these Curriculum Vitae regarding my qualifications,
trainings and experiences is the truth to the best of my knowledge