LightWerkz Policy & Agreement

By accessing LightWerkz, you hereby agree to be bound by terms and conditions and
accept all disclaimers and limitations of liability expressed therein. Use of products sold
through LightWerkz is at the consumer's own risk. Proper installation and proper use of
all products must be followed for optimal safety and performance. LightWerkz does not
accept responsibility for improper use, alterations, and installation of any products or
services. All products sold and manufactured by LightWerkz are for off-road use
only.

Application

LightWerkz does not take any responsibility for determining the correct application,
application specifics, possible required add-ons, and possible restrictions of the use of our
products. LightWerkz is not responsible for 3rd party installation costs in case of
warranty repairs, returns, or exchanges. While we do not take any responsibility, we
will gladly assist in every way possible to determine the correct products for your desired
application.

Returns

Services are not returnable, or refundable. Once a product is opened and/or used, it's only
covered by its warranty. Returned deposits for Projector Retrofits are subject to a $50
cancellation fee.

Shipping

All products are given a tracking number once the order has shipped. All orders are
automatically insured through the carrier and included within the total shipping costs. If
your package arrives in damaged or unsatisfactory condition, a claim will need to be
processed through the shipping company. We take absolutely no responsibility of the
package once it leaves our location; a package is only protected by the insured
amount through the shipping carrier.

*Remember, you are responsible for the way the lights are protected during transit.
We recommend using a separate box for each light and add cardboard for extra
protection to the outsides of the box; if you do not double box. Please protect your
investment and package it extremely well, if you do not know how to bring it to the
local shipping store so they do not end up damaged in transit.
Products & Services Warranty Coverage
LightWerkz HID Ballasts, Bulbs, & Systems

All LightWerkz provided HID components are covered under a minimum of a 2-year
worry free warranty. Please refer to the product listing to view specific warranties.

Projector Retrofit Craftsmanship Warranty

Each projector conversion we offer features a Lifetime Craftsmanship Warranty which

covers against any defects directly related to the services performed by LightWerkz. The
customer is required to pay for return shipping costs related to warranty repair work, we
take care of the warranty related service as well as the return shipping costs. *Expedited
shipping services are available at an additional cost.

Since there are inconsistencies and slight variances within all headlight components &
mounting points, we cannot guarantee the projectors to be perfectly aligned during
certain conversions; however the services required to correct the issue are fully covered
under our Craftsmanship Warranty. We use a laser guided alignment system to help us
perfect the alignment, so chances for any errors are extremely slim; but possible. We are
stating this just as a warning, and not intended to worry anyone. We stand behind the
work we do and will do what it takes to make all parties satisfied in the end.

Condensation Warranty

While we cannot guarantee that condensation will not occur, we take all the precautions
possible to make sure it does not occur. The opening and resealing of any headlight by
anyone other than LightWerkz is not recommended and will void this condensation
warranty. There is no condensation warranty on any headlight that has been previously
opened prior to the LightWerkz service. Many times we see headlights that have never
been opened for any type of modifications, which have traces of condensation and/or
debris. In some cases this can be a result of not using proper rear headlight caps or even a
poor seal from the factory. If condensation occurs within 1 year of the original purchase
date, we ask the customer to ship the lamps back to us so we can reseal them. Any related
shipping costs will be charged to the customer. Additional Koito butyl rubber sealant is
included in all our services at no additional cost to our customers.
Painting Warranty

LightWerkz painting services are under warranty in case of any chipping, fading, or other
paint related issues for 1 year. Due to the sealant environment of a headlight, haze on the
inner lenses can form over time; which is not covered under any warranty. If any portion
of the housing is directly in front of the projector, it is possible that the paint becomes
“greasy” or even bubbles; which also is not covered under warranty.

Aftermarket / Non-OEM Headlights Warranty

Aftermarket headlights are excluded from any type of craftsmanship or condensation

warranty. Should the lights need to be serviced, there may be an additional charge for
labor due to poor quality and inconsistency issues. We determine the warranty claim on a
per case basis.

Permanently Sealed Headlights - Assumption of Risk

Some automotive headlights use a permanent sealant between the front clear lens and the
back housing to create a permanent bond. This bond provides superior protection against
water and debris from entering. However, when it comes to separating the lens from the
back housing it creates certain risks that we would like you to be aware of.

The temperatures and the number of times that the headlight is baked is increased to
loosen the permanent sealant. This usually requires several rounds in the oven to separate
the lens from the back housing. Once separated, the back housing and front lens housing
need to go individually to soften the remainder of the sealant. Once the original sealant is
fully removed, it is then replaced with our high quality OEM Koito butyl rubber sealant.

Due to the strength of the original bond, along with the increased times and temperatures
the lights are heated at, some risks are present:

-Edges of the back housing and front clear lens cover may have additional pry marks
-Mounting tabs may tear
-Amber reflectors may become deformed
-Micro-fractures may occur in the front clear lens cover on low quality lenses due to
increased temperatures
-Screws may be used to around the housing to hold the lens cover tight to the back
housing of the headlight. *Usually necessary in order to keep water and debris from
entering the headlight.

By providing LightWerkz with permanently sealed headlight housings, you assume all
risks stated above.
Important Shipping Information

1) Include all rubber boots that go around the bulb openings in the rear of the head lamps.
These will be used to ensure a good seal around the plug, bulb, or socket. If you do not
have these caps, you risk having debris and possibly condensation inside the lights if
water gets inside.

2) Include all bulbs whenever possible to seal the lamps for return shipping.

3) Protect the outer lenses of the housings; never let them rub on the bottom of the box,
Believe it or not cardboard will scratch them. Best bet is to wrap the lights in plastic wrap
or put a garbage bag around them to keep dirt off them.

3) We highly recommend using bubble wrap going around each housing at least twice
and still padding the box very, very well.

4) Pad the tabs if needed. The mounting tabs and corners are the things that will break if
not padded, especially tabs protruding from corners.

Rules of thumb:
a) if the housings can move in the box then it could break
b) if a tab is touching the side of the box it can break off
c) if part of the light is touching the side of the box, the conversion can be damaged

5) Once placed into your box, bolster the area between the housings and the box walls
with smaller boxes, folded boxes/triangles of cardboard, or broken up Styrofoam. This
will prevent any box crushing from touching the lamps inside. Do not rely solely on
packing “peanuts” to protect the housings, they will settle during shipment and leave the
lamps vulnerable.

6) It is our experience that UPS ground is the most cost effective and safest shipping
option for your head lamps. UPS ground is mostly handled by actual employees. UPS
also places much more responsibility on packages insured for $1000 or more, a nominal
cost for safety. In most cases we encourage you to place at least $1000 insurance on your
housings when sending them to us. This ensures ample coverage should the worst ever
happen.

7) Include a description as to the specific details of your retrofit in the spaces provided
below. Please print this form out and include it with your shipment. Details sometimes
get missed through email or phone correspondence, it is very important we get this right
for you the first time.

*Remember, you are responsible for the way the lights are protected during transit.
Shipping Address:
Lightwerkz
40 Edison Ave
Suite C
Oakland NJ 07436

Name:_________________________________
E-mail:__________________________
Phone:_________________________________
Address:___________________________________________________
Address 2:_________________________City________________State, Zip___________
Headlights: __________________
Projectors to be used:__________________
Paint scheme:_________________________
Add-On options:__________________________________________________________

Would you like a free LightWerkz decal? Circle which color: White – Black – Silver

Anything additional you want us to know:

I, _____________________ (print name), understand that I am fully responsible to aim

my headlights in accordance of local and federal laws when they are installed back on the
vehicle. I agree to not hold Lightwerkz liable for any damages, adherence to local laws or
my ability to comply with local laws. I agree to all of the terms listed in this agreement
that have been set forth by LightWerkz.

I provide my signature below indicating that I have read and understood all the above,

Sign_______________________________ Date_______________

*Please initial each page of this agreement & include it with your headlights.