Course: SAP Leonardo Machine Learning Foundation – An Introduction

Unit 4: Business Use Cases for Enterprise Machine

Learning
Business Use Cases for Enterprise Machine Learning
In the previous unit

▪ We looked at some of the Intelligent Enterprise

applications built with SAP Leonardo Machine
Learning foundation
▪ You got an overview of machine learning use
cases
▪ You found out how SAP makes enterprise
applications intelligent

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Business Use Cases for Enterprise Machine Learning
Use cases for enterprise machine learning

Product and Spare Part Product Classification Detection and reading of labels Analysis of legal documents
Identification

Visual identity checks Master Data Matching Optimization of transport Identification of changes in
document processing documents

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Business Use Cases for Enterprise Machine Learning
Jewelry producer: accelerating customer service with computer vision

Challenge: identification of broken

items

Solution: intelligent app to detect

products in images

Benefit: accelerated repair and service

process

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Business Use Cases for Enterprise Machine Learning
Enabling customers and partners to build their own machine learning applications

Which of our 40,000 Dear Service Team,

products is the
customer referring to? Can you fix my broken teddy bear or send
me a new one?
Thank you

Anne
First Level Support in
Customer Service

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Business Use Cases for Enterprise Machine Learning
Combining machine learning services

Product Catalog Images Image Feature Extraction Feature Vectors DB

01011
11011
11011
01011
01110
11010
10011
10110
Result

Image Feature Extraction Similarity Scoring

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Business Use Cases for Enterprise Machine Learning
Automotive manufacturer: bringing customer experience to a new level

Challenge: accelerating the

conversion in the car sales process
in early stages

Solution: intelligent app enabling

car model identification by taking
a photo

Benefit: improved customer

experience

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Business Use Cases for Enterprise Machine Learning
The car model detector – How does it work?

1 Identify your dream car 4 Find next Mercedes-Benz dealer

2 Object detection model 5 Configure your dream car

3 Classification model

G Class (2015)
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Business Use Cases for Enterprise Machine Learning
Solution architecture and integration model

Mobile Application
Mercedes-Benz.de

SAP Leonardo ML Foundation

Object Detection Model Classification Model

Configurator

G Class (2015)

Geo-Location-Service

SAP Cloud Platform

SAP Cloud Platform

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Business Use Cases for Enterprise Machine Learning
Optimize labeling of oil drums in production lines

Challenge: high effort to identify

barrels with wrong labels

Solution: automatically detect labels

in images and verify extracted key
data (e.g. SKU)

Benefit: reduced costs for checking

correct labeling

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Business Use Cases for Enterprise Machine Learning
Ensuring legal compliance for product development teams

Challenge: keeping track of legal

changes and assessing their
relevance

Solution: intelligent app for

automated collection and
assessment of legal documents

Benefit: reduced effort for

monitoring and checking legal
changes

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Business Use Cases for Enterprise Machine Learning
Validation of people’s identities for health insurance companies

Challenge: validation of people’s

identities during health insurance
application

Solution: face recognition to

check people’s photos against an
image database (blacklist)

Benefit: accelerating application

process for health insurance

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Business Use Cases for Enterprise Machine Learning
Improving data curation of master data for retailers

Challenge: curation of master data

for new items due to high volumes

Solution: automatically predict data

for new items (e.g. unit of
measurement) via text classification

Benefit: reduced effort to maintain

master data

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Business Use Cases for Enterprise Machine Learning
Optimize processing of transport documents

Challenge: manual processing of

transport documents

Solution: apply OCR and text

analysis to extract data from
transport documents and integrate
into back-end system

Benefit: acclerated data extraction

and transfer for transport documents

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Business Use Cases for Enterprise Machine Learning
Identification of changes in documents

Challenge: manual analysis of

contract deviations

Solution: contract comparison

via OCR service of the SAP
Leonardo ML Foundation

Benefit: automated detection of

changes in contracts

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Business Use Cases for Enterprise Machine Learning
Partner use cases

Utility Pipeline Monitoring and Repair Trigger Order for Missing or Faulty Smart Demand Planning for Self-
Parts Adjusting Supply Chain

Smart Task Management with NLP- Quality Monitoring of Scrap Purchase Predictive Maintenance and Damage
Based Classification Detection for Railways
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Business Use Cases for Enterprise Machine Learning
Coming up next

▪ Look at some of the ready-to-use functional

services available on SAP Leonardo Machine
Learning Foundation
▪ Find out how to use SAP API Business Hub to
build applications using images, text, and
speech
▪ Find out how to combine various intelligent
services to build a large application

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Thank you.
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