2018 Chevrolet Limited Warranty and Owner Assistance Information

18_CHEV_Limited_Warranty_Owner_Assistance_COV_en_US_23168735C_2017AUG29.
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23168735 C
Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-10999166) - 2018 - CRC - 8/18/17
IMPORTANT: This booklet contains important information about your vehicle's warranty coverage. It also
explains owner assistance information and GM's participation in an Alternative Dispute Resolution
Program.
Keep this booklet with your vehicle and make it available to a Chevrolet dealer if warranty work is needed. Be
sure to keep it with your vehicle if you sell it so future owners will have the information.
Owner's Name:
Phone Number:
Street Address:
City & State:
Vehicle Identification Number (VIN):
Date Vehicle First Delivered or Put In Use:
Odometer Reading on Date Vehicle First Delivered or Put In Use:
© 2017 Chevrolet Motor Division, General Motors LLC. All rights reserved. Printed in the U.S.A. GENERAL MOTORS,
GM, CHEVROLET, and the CHEVROLET emblem are registered trademarks of General Motors LLC.
Part No. 23168735 C Third Printing

2018 Chevrolet Limited Warranty and

Owner Assistance Information
Important Message to Things to Know About the New Recreation Vehicle and Special
Owners... . . . . . . . . . . . . . . . . . . . . . . . 1 Vehicle Limited Warranty . . . . 16 Body or Equipment
GM's Commitment . . . . . . . . . . . . . . 1 Warranty Repairs – Component Alterations . . . . . . . . . . . . . . . . . . . . 19
Owner Assistance . . . . . . . . . . . . . . . 1 Exchanges . . . . . . . . . . . . . . . . . . . 16 Pre-Delivery Service . . . . . . . . . . . 19
GM Participation in an Alternative Warranty Repairs – Recycled Production Changes . . . . . . . . . . . 20
Dispute Resolution Program . . . 1 Materials . . . . . . . . . . . . . . . . . . . . . 16 Noise Emissions Warranty for
Warranty Service– United Tire Service . . . . . . . . . . . . . . . . . . . . 16 Light Duty Trucks Over
States . . . . . . . . . . . . . . . . . . . . . . . . . 1 Aftermarket Engine 10,000 Lbs Gross Vehicle
Warranty Coverage at a Performance Enhancement Weight
Glance . . . . . . . . . . . . . . . . . . . . . . . . . 2 Products and Modifications . . . 16 Rating (GVWR) Only . . . . . . . . . . 20
New Vehicle Limited Warranty . . . 2 After-Manufacture Emission Control Systems
Emission Control System “Rustproofing” . . . . . . . . . . . . . . . . 17 Warranty . . . . . . . . . . . . . . . . . . . . . . 21
Warranty . . . . . . . . . . . . . . . . . . . . . . . 2 Paint, Trim, and Appearance What Is Covered . . . . . . . . . . . . . . . 21
Items . . . . . . . . . . . . . . . . . . . . . . . . . 17 How to Determine the
New Vehicle Limited Warranty . . .4 Vehicle Operation and Care . . . 17
What Is Covered . . . . . . . . . . . . . . . . 4 Applicable Emissions Control
Maintenance and Warranty System Warranty . . . . . . . . . . . . . 21
What Is Not Covered . . . . . . . . . . 10 Service Records . . . . . . . . . . . . . . 17
Chevrolet Volt, Bolt EV, and Federal Emission Control
Chemical Paint Spotting . . . . . . . 17 System Warranty . . . . . . . . . . . . . 21
Malibu Hybrid . . . . . . . . . . . . . . . . 13 Warranty Coverage –
Drive Motor Battery California Emission Control
Extensions . . . . . . . . . . . . . . . . . . . 18 System Warranty . . . . . . . . . . . . . 22
Coverage . . . . . . . . . . . . . . . . . . . . 14 Warranty Service — Foreign
Chevrolet Silverado eAssist® Countries . . . . . . . . . . . . . . . . . . . . . 18 Emission Warranty Parts List . . 2. 5
Coverage . . . . . . . . . . . . . . . . . . . . 15 Permanent Relocation . . . . . . . . . 18 Replacement Parts . . . . . . . . . . . . 28
What Is Not Covered . . . . . . . . . . 15 Original Equipment Maintenance and Repairs . . . . . . 29
Alterations . . . . . . . . . . . . . . . . . . . . 19 Claims Procedure . . . . . . . . . . . . . . 29
2018 Chevrolet Limited Warranty and

Owner Assistance Information
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . 31
State Warranty
Enforcement Laws . . . . . . . . . . . 33
Warranty Information for
California Only . . . . . . . . . . . . . . . 34
Special Coverage Adjustment
Programs Beyond the Warranty
Period . . . . . . . . . . . . . . . . . . . . . . . . 35
Customer Assistance Offices . . 3. 6
Customer Assistance for Text
Telephone (TTY) Users . . . . . . . 37
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 38
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . 39
Chevrolet Protection . . . . . . . . . . 40
We’re Behind You On All The
Roads Ahead . . . . . . . . . . . . . . . . 40
Important Message to Owners... 1

GM's Commitment workmanship. These instances will made to your GM vehicle. GM
be reviewed on a case-by-case requests that the vehicle be
Chevrolet is committed to ensuring
an excellent ownership experience basis. If the issue has not been returned to the selling dealer for all
with your new vehicle. resolved to your satisfaction, follow warranty repairs. If a situation or
the Customer Satisfaction event occurs where you are
Your dealer also wants you to be Procedure 0 31. significantly inconvenienced, an
completely satisfied and invites you authorized GM dealer can make the
to return for all your service needs, We thank you for choosing GM.
warranty repairs. However, in the
both during and after the warranty GM Participation in an event the dealer is not able to
period. Alternative Dispute Resolution perform the repair due to the special
Program tool and training requirements,
Owner Assistance contact the Customer Assistance
The dealer is best equipped to See Customer Satisfaction Offices 0 36. If you are unable to
provide all your vehicle's service Procedure 0 31 for information on return to the selling dealer, contact a
needs. Should you ever encounter a the voluntary, non-binding GM dealer in the United States,
problem that is not resolved during Alternative Dispute Resolution Canada or Mexico for warranty
or after the limited warranty period, Program in which GM participates. service.
talk to a member of dealer Warranty Service– United
management. Under certain
States
circumstances, GM and/or GM
dealers may provide assistance The selling dealer has invested in
after the limited warranty period has the proper tools, training, and parts
expired when the problem results inventory to ensure that any
from a defect in material or necessary warranty repairs can be
2 Warranty Coverage at a Glance

The warranty coverages are Sheet Metal covered under the New
summarized below. . Corrosion coverage is for the Vehicle Limited Warranty
first 3 years or 36,000 miles, Bumper-to-Bumper coverage
New Vehicle Limited Warranty explained previously. Specified
whichever comes first.
Bumper-to-Bumper (Includes major components are
. Rust-through coverage is for the covered for the first 8 years or
Tires)
first 6 years or 100,000 miles, 80,000 miles, whichever
. Coverage is for the first 3 years whichever comes first. comes first.
or 36,000 miles, whichever
comes first. Emission Control System ‐ Defects and performance for
Warranty heavy duty truck emission
Powertrain control systems are covered
For light duty trucks, see How to for the first 5 years or
. Coverage is provided for 5 years
Determine the Applicable Emissions 50,000 miles, whichever
or 60,000 miles, whichever Control Systems Warranty under
comes first comes first.
Emission Control Systems Warranty
. 2500 and 3500 Series Heavy 0 21 for more information. . 6.6L Duramax® Turbo-Diesel
Duty (HD) Pickups equipped Engines are covered for the first
Federal 5 years or 50,000 miles,
with a 6.6L Duramax®
Turbo-Diesel Engine are covered . Gasoline Engines and Car whichever comes first.
for 5 years or 100,000 miles Diesel Engines California
whichever comes first. ‐ Defects and performance for . Gasoline Engines and Car
. Certain commercial fleet and/or cars and light duty truck Diesel Engines
government fleet vehicles emission control systems are
purchased under a qualify fleet covered for the first 2 years or ‐ Defects and performance for
account number are covered for 24,000 miles, whichever cars and trucks with light duty
5 years or 100,000 miles, comes first. From the first or medium duty emission
whichever comes first. Please 2 years or 24,000 miles to control systems are covered
refer to your Chevrolet dealer for 3 years or 36,000 miles for the first 3 years or
details. defects in material or 50,000 miles, whichever
workmanship continue to be comes first.
Warranty Coverage at a Glance 3

‐ Specified components for cars Noise Emissions
or light duty trucks equipped . Coverage is for applicable
with light duty or medium duty vehicles weighing over
truck emission control systems 10,000 lbs based on the Gross
are covered for the first Vehicle Weight Rating (GVWR)
7 years or 70,000 miles, only, for the entire life of the
whichever comes first. vehicle.
. 6.6L Duramax Turbo-Diesel
Engines
‐ Defects and performance for
the emission control systems
are covered for the first
5 years or 50,000 miles,
‐ Specified components for the
emission control system are
covered for the first 7 years or
70,000 miles, whichever
comes first.
Important: Some California
emission vehicles may have special
coverages longer than those listed
here. See “California Emission
Control System Warranty” under
Emission Control Systems Warranty
0 21.
4 New Vehicle Limited Warranty

GM will cover repairs to the vehicle No Charge Powertrain Component Warranty
during the warranty period in Warranty repairs, including towing, Coverage
accordance with the following terms, parts, and labor, will be made at no . Coverage is provided for 5 years
conditions, and limitations. charge. or 60,000 miles, whichever
What Is Covered comes first
Obtaining Repairs
. 2500 and 3500 Series Heavy
Warranty Applies To obtain warranty repairs, take the Duty (HD) Pickups equipped
This warranty is for Chevrolet vehicle to a Chevrolet dealer facility with a 6.6L Duramax
vehicles registered in the United within the warranty period and Turbo-Diesel Engine are covered
States and normally operated in the request the needed repairs. for 5 years or 100,000 miles
United States, and is provided to the Reasonable time must be allowed whichever comes first.
original and any subsequent owners for the dealer to perform necessary
repairs. . Certain commercial fleet and/or
of the vehicle during the warranty
period. government fleet vehicles
Warranty Period purchased under a qualify fleet
Repairs Covered The warranty period for all account number are covered for
The warranty covers repairs to coverages begins on the date the 5 years or 100,000 miles,
correct any vehicle defect, not slight vehicle is first delivered or put in whichever comes first.
noise, vibrations, or other normal use and ends at the expiration of Engine Coverage includes: All
characteristics of the vehicle due to the coverage period. internally lubricated parts, engine oil
materials or workmanship occurring Bumper-to-Bumper Coverage cooling hoses and lines. Also
during the warranty period. Needed included are all actuators and
repairs will be performed using new, The complete vehicle is covered for electrical components internal to the
remanufactured, or refurbished 3 years or 36,000 miles, whichever engine (e.g., Active Fuel
parts. comes first, except for other Management Valve Lifter Oil
coverages listed here under “What Manifold) cylinder head, block,
Is Covered” and those items listed timing gears, timing chain, timing
under “What Is Not Covered” later in cover, oil pump/oil pump housing,
this section. OHC carriers, valve covers, oil pan,
New Vehicle Limited Warranty 5

seals, gaskets, manifolds, flywheel, module, integral oil cooler, Transmission/Transaxle Coverage
water pump, harmonic balancer, transmission adapter plate, common includes: All internally lubricated
engine mount, turbocharger, and fuel rails, fuel filter assembly, fuel parts, case, torque converter,
supercharger. Timing belts, and temperature sensor, and function mounts, seals, and gaskets as well
other associated components block. as any electrical components
required in the timing belt service Important: Some of these internal to the transmission/
replacement procedure are covered components may also be covered transaxle. Also covered are any
until the first scheduled by the Emissions Warranty. See actuators directly connected to the
maintenance interval. Emission Warranty Parts List 0 25 transmission (slave cylinder, etc.).
Diesel Components Coverage Exclusions: Excluded from the Exclusions: Excluded from the
includes: Cylinder block and powertrain coverage are sensors, powertrain coverage are
heads and all internal parts, intake wiring, connectors, engine radiator, transmission cooling lines, hoses,
and exhaust manifolds, timing coolant hoses, coolant, and heater radiator, sensors, wiring, and
gears, timing gear chain or belt and core. Coverage on the engine electrical connectors. Also excluded
cover, flywheel, harmonic balancer, cooling system begins at the inlet to are the clutch and pressure plate as
valve covers, oil pan, oil pump, the water pump and ends with the well as any Transmission Control
water pump, fuel pump, engine thermostat housing and/or outlet Module and/or module
mounts, seals, and gaskets. Parts of that attaches to the return hose. programming.
the Emissions Reduction System Also excluded is the starter motor,
such as the emissions reduction entire pressurized fuel system
fluid tank, injectors, sensors (in-tank fuel pump, pressure lines,
including NOx and exhaust, and the fuel rail(s), regulator, injectors, and
Exhaust Particulate Filter. Glow return line) as well as the Engine/
Plug Control System: Control/glow Powertrain Control Module and/or
plug assembly, glow plugs, cold module programming.
advance relay, and engine control
module. The fuel injection control

Transfer Case Coverage includes: Drive Systems Coverage Tire Coverage
All internally lubricated parts, case, includes: All internally lubricated The tires supplied with your vehicle
mounts, seals, and gaskets as well parts, final drive housings, axle are covered by General Motors
as any electrical components shafts and bearings, constant against defects in material or
internal to the transfer case. Also velocity joints, propeller shafts and workmanship under the
covered are any actuators directly universal joints. All mounts, bumper-to-bumper warranty
connected to the transfer case as supports, seals, and gaskets as well coverage. Wear-out is not
well as encoder motor. as any electrical components considered a defect, and it may
Exclusions: Excluded from the internal to the drive axle. Also occur before the vehicle warranty
powertrain coverage are transfer covered are any actuators directly expires. In this case, the owner is
case cooling lines, hoses, radiator, connected to the drive axle (e.g., responsible to purchase
sensors, wiring, and electrical front differential actuator). replacement tires, or seek coverage
connectors as well as the transfer Exclusions: Excluded from the solely from the tire manufacturer.
case control module and/or module powertrain coverage are all wheel For vehicles within the
programming. bearings, drive wheel front and rear bumper-to-bumper warranty
hub bearings, locking hubs, drive coverage, defective tires will be
system cooling, lines, hoses, replaced on a prorated adjustment
radiator, sensors, wiring, and basis according to the following
electrical connectors related to drive mileage-based schedule:
systems as well as any drive system
control module and/or module
programming.

2018 Chevrolet Tire Pro-Rate Chart GM dealer or the tire manufacturer
of the brand of tires on your vehicle
Mileage (mi) Percent Covered by Percent Covered by for more information. The following
Chevrolet (Tire Cost) Chevrolet (Labor — is a list of current tire manufacturer's
Mount/Balance) websites and toll-free customer
0-12,000 100% 100% assistance numbers.
12,001-15,000 60% 100%
15,001-20,000 50% 100%
20,001-25,000 40% 100%
25,001-30,000 30% 100%
30,001-36,000 20% 100%
36,000 + 0% 0%
This schedule applies to the price of After your New Vehicle Limited
the tires only. GM will cover 100% of Warranty expires, you may still
the cost to mount and balance the have prorated warranty coverage
tires replaced under warranty for the on your original equipment tires by
full bumper-to-bumper warranty the tire manufacturer. Contact your
period.

Tire Companies
Company Website Toll-Free Number

Bridgestone Americas Tire www.bridgestonetire.com 1-800-356-4644
Operations, LLC
Continental/General www.generaltire.com 1-800-847-3349
www.continentaltire.com 1-800-847-3349
Goodyear/Dunlop www.goodyeartires.com 1-800-321-2136
www.dunloptires.com
Michelin/Uniroyal/Goodrich www.michelinman.com 1-800-847-3435
Hankook www.hankooktireusa.com 1-877-740-7000 (East)
1-800-426-8252 (West)
Kumho www.kumhousa.com 1-800-445-8646
Pirelli www.us.pirelli.com 1-800-747-3554
Maxxis www.maxxis.com 1-866-509-7067
When a tire is removed from service The tire manufacturer's limited merchantability. The tire
due to a covered warranty condition warranty program, which can be manufacturers expressly disclaim
under a tire manufacturer's limited obtained by calling or visiting the liability for indirect, special,
warranty program, you may be tire manufacturer's website or any incidental, or consequential
eligible for a tire replacement or a authorized dealer, is in lieu of all damages, lost profit, loss of
comparable new tire on a prorated other remedies or warranties, business, loss of goodwill, loss of
basis. expressed or implied, arising by law reputation, punitive or any other
or otherwise, including fitness for a damage, cost, or loss of any kind.*
particular purpose or

*Some states do not allow the GM accessories sold over the Sheet Metal Coverage
exclusion or limitation of incidental counter, or those not requiring Sheet metal panels are covered
or consequential damages, so the installation, will continue to receive against corrosion and rust-through
above limitations or exclusion may the standard GM Dealer Parts as follows:
not apply to you. Warranty of 12 months from the date
of purchase, parts only. Corrosion: Body sheet metal
Accessory Coverages panels are covered against rust for
GM Licensed and Integrated 3 years or 36,000 miles, whichever
Most GM parts and accessories Business Partner (IBP) Accessories
sold and permanently installed on a comes first.
are covered under the
GM vehicle by a GM Dealer or GM accessory-specific manufacturer's Rust-Through: Any body sheet
approved Accessory Distributor/ warranty and are not warranted by metal panel that rusts through, an
Installer (ADI) prior to delivery will GM or its dealers. actual hole in the sheet metal, is
be covered under the applicable covered for up to 6 years or
portion (Bumper-to-Bumper, 100,000 miles, whichever comes
Powertrain, etc.) of the New Vehicle Caution
first.
Limited Warranty. In the event GM
This warranty excludes: Important: Cosmetic or surface
accessories are installed after
vehicle delivery, or are replaced Any communications device that corrosion, resulting from stone chips
under the New Vehicle Limited becomes unusable or unable to or scratches in the paint, for
Warranty, they will be covered, parts function as intended due to example, is not included in sheet
and labor, for the balance of the unavailability of compatible metal coverage.
applicable portion of the New wireless service or GPS satellite Towing
Vehicle Limited Warranty, but in no signals.
event less than 12 months/ Towing is covered to the nearest
unlimited miles. Chevrolet dealer if your vehicle
cannot be driven because of a
warranted defect.

What Is Not Covered Damage Due to Bedliners . Misuse of the vehicle such as
Owners of trucks with a bedliner, driving over curbs, overloading,
Tire and Wheel Damage or Wear racing, or other competition.
whether after-market or factory
Normal tire wear or wear-out is not installed, should expect that with Proper vehicle use is discussed
covered. Tire wear is influenced by normal operation the bedliner will in the owner manual.
many variables such as road move. This movement may cause . Alteration, modification,
conditions, driving styles, vehicle finish damage. Therefore, any or tampering to the vehicle,
weight, and tire construction. damage caused by the bedliner is including, but not limited to the
Uniform tire wear is a normal not covered under the terms of the body, chassis, powertrain,
condition, and is not considered a New Vehicle Limited Warranty. driveline, software, or other
defect. Road hazard damage such components after final assembly
as punctures, cuts, snags, and The factory spray in bedliner (RPO
CGN) is not covered for a loss of by GM.
breaks resulting from pothole
impact, curb impact, or from other shine and luster or fading. Refer to . Coverages do not apply if the
objects is not covered. Tire wear the Owner's Manual for more odometer has been
due to misalignment beyond the information on spray in bedliner disconnected, its reading has
warranty period is not covered. maintenance. been altered, or mileage cannot
Also, damage from improper be determined.
Damage Due to Accident, Misuse,
inflation, overloading, spinning, as or Alteration . Installation of non-GM (General
when stuck in mud or snow, tire Motors) parts
chains, racing, improper mounting The New Vehicle Limited Warranty
does not cover damage caused as . Water or fluid contamination
or dismounting, misuse, negligence,
alteration, improper repair, accident, the result of any of the following: . Damage resulting from hail,
collision, fire, vandalism, . Collision, fire, theft, freezing, floods, windstorms, lightning,
or misapplication is not covered. vandalism, riot, explosion, and other environmental
Damage to wheels or tire sidewalls or objects striking the vehicle conditions
caused by automatic car washes or . Alteration of glass parts by
cleaning agents is not covered.
application of tinting films

Important: This warranty is void on recommended maintenance Please refer to your owner manual
vehicles currently or previously titled intervals, fuel, lubricants, under “Fuel,” for additional
as salvaged, scrapped, junked, or refrigerants recommended in the recommendations, including the use
or otherwise considered a total loss. owner manual is not covered. of TOP TIER Detergent Gasoline.
Additional information can also be
Damage or Corrosion Due to Damage Due to Contaminated, found at: www.toptiergas.com/
Environment, Chemical Improper, or Poor Quality Fuel index.html.
Treatments, or Aftermarket Poor fuel quality or incorrect fuel
Products may cause driveability problems Damage Due to Impact, Use,
Damage caused by airborne fallout, such as hesitation, lack of power, or the Environment
rail dust, salt from sea air, salt or stalling, or failure to start. They may Windshield or glass cracks, chips,
other materials used to control road also degrade functionality of critical or scratches due to impact are not
conditions, chemicals, tree sap, exhaust emissions components covered. Windshield cracks will be
stones, hail, earthquake, water or such as spark plugs, oxygen covered for the first 12 months,
flood, windstorm, lightning, the sensors, and the catalytic converter. regardless of mileage if caused by
application of chemicals or sealants Damage from poor fuel quality, defects in material or workmanship.
subsequent to manufacture, etc., is water contamination, or if the Lights, lenses, mirrors, paint, grille,
not covered. See “Chemical Paint vehicle requires premium fuel, moldings, and trim are not covered
Spotting” under Things to Know operating the vehicle on gasoline for cracks, chips, scratches, dents,
About the New Vehicle Limited with a Pump Octane less than a dings, and punctures or tears as a
Warranty 0 16. 91 (R+M)/2, may not be covered. result of impact with other objects or
Damage Due to Insufficient or Prohibited fuels are: Gasolines road hazards. In addition, cracks,
Improper Maintenance containing any methanol, MMT, an chips, scratches, or other damage
organometallic octane enhancing to the face of a radio or instrument
Damage caused by failure to follow
additive, and/or fuels containing cluster from impact or foreign
the recommended maintenance
more than 15% ethanol in non-Flex objects are not covered.
schedule intervals and/or failure to
Fuel Vehicles (FFV).
use or maintain proper fluids,
or maintain fluids between

Third Party Externally Connected damage caused by use with another . Coolants and Fluids
Electrical Products product or service; (c) to damage . Filters
This warranty does not apply to caused by a third party device or
service (including upgrades and . Keyless Entry (or other remote
hardware or software of a third party transmitter/receiver batteries)*
device that is connected to the expansions), or (d) to obsolescence
vehicle or its components, even if or lack of utility due to . Limited Slip Rear Axle Service
integrated or delivered with the incompatibility with future versions
of external hardware or software, . Tire Rotation
vehicle. GM is not responsible for
the quality or accuracy of any including, but not limited to mobile . Wheel Alignment/Balance**
information, or service accessed devices.
. Wiper Inserts
through or from any third party Maintenance
device or platform. Software are covered up to the first
distributed by GM inside or outside All vehicles require periodic maintenance inspection period
the vehicle (including, but not limited maintenance. Maintenance outlined in the owner manual. Any
to system software or applications) services, such as those detailed in replacement at the time of,
is not covered by this Warranty. GM the owner manual are the owner's or beyond the maintenance
does not warrant that connections expense. Vehicle lubrication, inspection period is considered
to, from or through the vehicle will cleaning, or polishing are not maintenance, and is not covered as
be uninterrupted or error-free. Also, covered. Failure of or damage to part of the New Vehicle Limited
the user should back-up their data components requiring replacement Warranty. The New Vehicle Limited
and information frequently. GM is or repair due to vehicle use, wear, Warranty only covers components
not responsible for any loss or exposure, or lack of maintenance is when replacement or repair of these
damage to data or information made not covered. components is the result of a defect
available in connection with the use Items such as: in material or workmanship.
of the vehicle. In addition, this . Audio System Cleaning * Consumable battery covered up to
Warranty does not apply: (a) to 12 months only.
consumable parts that are designed . Brake Pads/Linings
** Maintenance items after
to diminish over time, unless failure . Navigation Map Data Updates 7,500 miles.
has occurred due to a defect in
materials or workmanship; (b) to . Clutch Linings

Extra Expenses exclusive remedy under this repairs to the specific electric
Economic loss or extra expense is written warranty or any implied propulsion components of the
not covered. warranty. GM shall not be liable vehicle.
for incidental or consequential This warranty is for the Chevrolet
Examples include: damages, such as, but not limited Volt, Bolt EV, and Malibu Hybrid
. Inconvenience to, lost wages or vehicle rental vehicles registered and normally
expenses, resulting from breach operated in the United States. In
. Lodging, meals, or other travel of this written warranty or any
costs addition to the initial owner of the
implied warranty.* vehicle, the coverage described in
. Loss of vehicle use * Some states do not allow this Chevrolet Volt, Bolt EV, and
. Payment for loss of time or pay limitations on how long an implied Malibu Hybrid warranty is
warranty will last or the exclusion or transferable at no cost to any
. State or local taxes required on limitation of incidental or subsequent person(s) who assumes
warranty repairs consequential damages, so the ownership of the vehicle within the
. Storage above limitations or exclusions may 8 years or 100,000 miles term. No
Other Terms : This warranty gives not apply to you. deductibles are associated with this
you specific legal rights and you warranty.
Chevrolet Volt, Bolt EV, and
may also have other rights which Malibu Hybrid This warranty is in addition to the
vary from state to state. express conditions and warranties
For vehicles sold in the United described previously. The coverage
GM does not authorize any person States, in addition to the
to create for it any other obligation and benefits described under "New
Bumper-to-Bumper Coverage Vehicle Limited Warranty" are not
or liability in connection with these described previously, Chevrolet will
vehicles. Any implied warranty of extended or altered because of this
warrant certain components for special Hybrid Component
merchantability or fitness for a each Chevrolet Volt, and Bolt EV,
particular purpose applicable to Warranty.
and Malibu Hybrid for 8 years or
this vehicle is limited in duration 100,000 miles, whichever comes
to the duration of this written first, from the original in-service date
warranty. Performance of repairs of the vehicle, against warrantable
and needed adjustments is the

What Is Covered over the warranty period. If there Your Electric Propulsion battery
This warranty covers repairs to are questions pertaining to battery warranty replacement may not
Hybrid specific component defect capacity, a dealer service technician return your vehicle to an “as new”
related to materials or workmanship could determine if the vehicle is condition, but it will make your
occurring during the 8 years or within parameters. vehicle fully operational appropriate
100,000 miles term for the following: to its age and mileage.
Hybrid Battery (Malibu Hybrid)
Towing Content Under Heading: Battery and Other Electric/Hybrid Components
During the 8 years or 100,000 miles Internal Components, Modules, High Voltage Wiring, Hybrid
Hybrid warranty period, towing is and Fan Powertrain and Battery Control
covered to the nearest Chevrolet Modules, Air Compressor Control
Repair (If Necessary) Module (Except Malibu Hybrid),
servicing dealer if your vehicle
cannot be driven because of a Chevrolet has a network of certified Accessory DC Power Control
warranted Hybrid specific defect. dealers who are trained to perform Module, High Voltage Battery
Contact the GM Roadside repairs on Volt, Bolt EV, and Malibu Disconnect Control Module, Drive
Assistance Center for towing. Refer Hybrid, if your vehicle needs battery Motor Generator Power Invertor
to the Owner's Manual for details. service. Module, Battery Charger Control
Module.
Replace (If Necessary)
Drive Motor Battery Coverage Brakes
If warranty repair requires
Propulsion Battery Warranty replacement, the high voltage Brake Modulator Assembly
Policy (Chevrolet Volt and Bolt EV) battery may be replaced with either
a new or factory refurbished high Electric/Hybrid Drive Unit
Like all batteries, the amount of
energy that the high voltage voltage battery with an energy Electric drive unit assembly electric
“propulsion” battery can store will capacity (kWh storage) level at or motors, and all internal components,
decrease with time and miles within approximately 10% of that of including the auxiliary fluid pump,
driven. Depending on use, the the original battery at the time of auxiliary pump controller, electric
battery may degrade as little as warranty repair. motor, and 3-phase cables.
10% to as much as 40% of capacity

®
Chevrolet Silverado eAssist any subsequent person(s) who starter generator unit, starter
Coverage assumes ownership of the vehicle generator cooling pump, high
within the above-described 8 years voltage 3–phase cables assembly,
For vehicles sold in the United or 100,000 miles term. No HVDC cables, and the transmission
States, in addition to the Base deductibles are associated with this fluid accumulator and solenoid.
Warranty Coverage described in the eAssist warranty.
Warranty and Owner Assistance What Is Not Covered
booklet, General Motors will warrant This eAssist component warranty is
in addition to the express conditions In addition to the “What is Not
certain eAssist components for the
and warranties described previously. Covered” section previously, the
Chevrolet Silverado eAssist for
The coverage and benefits Chevrolet Volt, Bolt EV, Malibu
8 years or 100,000 miles, whichever
described under “New Vehicle Hybrid, and Silverado eAssist
comes first, from the original
Limited Warranty” are not extended specific warranties do not cover the
in-service date of the vehicle,
or altered because of this special following items:
against warrantable repairs to the
specific eAssist components of the eAssist Component Warranty. Wear Items
vehicle. eAssist Components Wear items, such as brake linings,
This warranty is for eAssist vehicles The Hybrid Powertrain Control are not covered in the Chevrolet
registered and normally operated in Modules and components including Volt, Bolt EV, Malibu Hybrid, and
the United States. In addition to the eAssist battery, eAssist battery Silverado eAssist specific warranty.
initial owner of the vehicle, the disconnect, powerpack assembly,
coverage described in this eAssist the eAssist battery cooling fan, the
warranty is transferable at no cost to
16 Things to Know About the New Vehicle Limited Warranty

Warranty Repairs – components. Examples of the types toll-free telephone numbers are
Component Exchanges of components that might be listed under Customer Assistance
serviced in this fashion include: Offices 0 36.
In the interest of customer engine and transmission
satisfaction, GM may offer assemblies, instrument cluster Aftermarket Engine
exchange service on some vehicle assemblies, radios, compact disc Performance Enhancement
components. This service is players, batteries, and powertrain Products and Modifications
intended to reduce the amount of control modules.
time your vehicle is not available for Some aftermarket engine
use due to repairs. Components Warranty Repairs – Recycled performance products and
used in exchange are service Materials modifications promise a way to
replacement parts that may be new, increase the horsepower and torque
remanufactured, or refurbished. Environmental Protection Agency levels of your vehicle’s powertrain.
(EPA) guidelines and GM support You should be aware that these
Remanufactured parts meet GM the capture, purification, and reuse products may have detrimental
approved service part requirements of automotive air conditioning effects on the performance and life
and are made from previously used refrigerant gases and engine of the engine, exhaust emission
components in a process that coolant. As a result, any repairs GM system, transmission, and
involves disassembly, inspection, may make to your vehicle may drivetrain. The Duramax Diesel
cleaning, update of software and involve the installation of purified Engine, Allison Automatic
replacement of parts as appropriate, reclaimed refrigerant and coolant. Transmission®, and drivetrain have
testing and reassembly. been designed and built to offer
Tire Service industry leading durability and
Refurbished parts meet GM
approved service part requirements Any authorized Chevrolet or tire performance in the most demanding
and are previously used parts that dealer for your brand of tires can applications. Engine power
are inspected, cleaned, tested, and assist you with tire service. If, after enhancement products may enable
repackaged. contacting one of these dealers, you the engine to operate at horsepower
need further assistance or you have and torque levels that could
All exchange components used questions, contact the Chevrolet damage, create failure, or reduce
meet GM standards and are Customer Assistance Center. The the life of the engine, engine
warranted the same as new emission system, transmission, and
Things to Know About the New Vehicle Limited Warranty 17

drivetrain. Damage, failure, Paint, Trim, and Appearance Maintenance and Warranty
or reduced life of the engine, Items Service Records
transmission, emission system,
drivetrain or other vehicle Defects in paint, trim, upholstery, Retain receipts covering
components caused by aftermarket or other appearance items are performance of regular
engine performance enhancement normally corrected during new maintenance. Receipts can be very
products or modifications may not vehicle preparation. If you find any important if a question arises as to
be covered under your vehicle paint or appearance concerns, whether a malfunction is caused by
warranty. advise your dealer as soon as lack of maintenance or a defect in
possible. Your owner manual has material or workmanship.
After-Manufacture instructions regarding the care of A “Maintenance Record” is provided
“Rustproofing” these items. in the maintenance schedule
Your vehicle was designed and built Vehicle Operation and Care section of the owner manual for
to resist corrosion. Application of recording services performed.
Considering the investment you
additional rust-inhibiting materials is The servicing dealer can provide a
have made in your Chevrolet, we
neither necessary nor required copy of any warranty repairs for
know you will want to operate and
under the Sheet Metal Coverage. your records.
maintain it properly. We urge you to
GM makes no recommendations
follow the maintenance instructions Chemical Paint Spotting
concerning the usefulness or value
in your owner manual.
of such products. Some weather and atmospheric
If you have questions on how to conditions can create a chemical
Application of after-manufacture
keep your vehicle in good working fallout. Airborne pollutants can fall
rustproofing products may create an
condition, see your Chevrolet upon and adhere to painted
environment which reduces the
dealer, the place many customers surfaces on your vehicle. This
corrosion resistance built into your
choose to have their maintenance damage can take two forms:
vehicle. Repairs to correct damage
work done. You can rely on your blotchy, ring-shaped discolorations,
caused by such applications are not
Chevrolet dealer to use the proper and/or small irregular dark spots
covered under your New Vehicle
parts and repair practices. etched into the paint surface.
Limited Warranty.

Although no defect in the factory Mileage Extensions : Prior to Warranty Service — Foreign
applied paint causes this, Chevrolet delivery, some mileage is put on Countries
will repair, at no charge to the your vehicle during testing at the
owner, the painted surfaces of new assembly plant, during shipping, Touring Owner Service
vehicles damaged by this fallout and while at the dealer facility. The If you are touring in a foreign
condition within 12 months or dealer records this mileage on the country and repairs are needed,
12,000 miles of purchase, whichever first page of this warranty booklet at take your vehicle to a GM dealer
comes first. delivery. For eligible vehicles, this which sells and services Chevrolet
mileage will be added to the vehicles. However, if a Chevrolet
Warranty Coverage – mileage limits of the warranty dealer cannot be located,
Extensions ensuring that you receive full benefit significantly inconvenienced
Time Extensions : The New of the coverage. Mileage extension customers can take their vehicle to
Vehicle Limited Warranty will be eligibility: any GM dealer for repairs.
extended one day for each day . Applies only to new vehicles Important: Repairs made
beyond the first 24 hour period in held exclusively in new vehicle necessary by the use of improper or
which your vehicle is at an inventory. dirty fuels and lubricants are not
authorized dealer facility for covered under the warranty. See
warranty service. You may be asked . Does not apply to used vehicles,
GM-owned vehicles, dealer your owner manual for additional
to show the repair orders to verify information on fuel requirements
the period of time the warranty is to owned used vehicles, or dealer
demonstrator vehicles. when operating in foreign countries.
be extended. Your extension rights
may vary depending on state law. . Does not apply to vehicles with Permanent Relocation
more than 1,000 miles on the This warranty applies to GM
odometer even though the vehicles registered in the United
vehicle may not have been States and normally operated in the
registered for license plates. United States. If you have
permanently relocated and
established household residency in
another country, GM may authorize
Things to Know About the New Vehicle Limited Warranty 19

the performance of repairs under other alterations not issued through such as recreational vehicles, the
the warranty authorized for vehicles General Motors will void the installation of any non-GM part,
generally sold by GM in that warranty coverage for those cutting, welding, or the
country. Contact an authorized GM components that are damaged or disconnecting of original equipment
dealer in your country for otherwise affected by the installation vehicle or chassis parts and
assistance. of the non-GM part, control module components, extension of the
Important: Chevrolet warranty calibration, software modification, wheelbase, suspension and
coverages may be void on and/or other alteration. driveline modifications, and axle
Chevrolet vehicles that have been The only exception is that non-GM additions.
imported/exported for resale. parts labeled “Certified to EPA Pre-Delivery Service
Standards” are covered by the
Original Equipment Alterations Federal Emissions Performance Defects in the mechanical,
This warranty does not cover any Warranty. electrical, sheet metal, paint, trim,
damage or failure resulting from and other components of your
modification or alteration to the
Recreation Vehicle and Special vehicle may occur at the factory or
vehicle's original equipment as Body or Equipment Alterations while it is being transported to the
manufactured or assembled by dealer facility. Normally, any defects
Installations or alterations to the
General Motors. Examples of the occurring during assembly are
original equipment vehicle or
types of alterations that would not identified and corrected at the
chassis, as manufactured and
be covered include cutting, welding, factory during the inspection
assembled by GM, are not covered
or disconnecting of the vehicle's process. In addition, dealers inspect
by this warranty. The special body
original equipment parts and each vehicle before delivery. They
company, assembler, or equipment
components. repair any uncorrected factory
installer is solely responsible for
defects and any transit damage
Additionally, General Motors does warranties on the body or
detected before the vehicle is
not warranty non-GM parts, equipment and any alterations to
delivered to you.
calibrations, and/or software any of the parts, components,
modifications. The use of parts, systems, or assemblies installed by Any defects still present at the time
control module calibrations, GM. Examples include, but are not the vehicle is delivered to you are
software modifications, and/or any limited to, special body installations, covered by the warranty. If you find

any defects, advise your dealer it left GM's control with all applicable
without delay. For further details United States EPA Noise Control
concerning any repairs which the Regulations.
dealer may have made prior to you This warranty covers this vehicle as
taking delivery of your vehicle, ask designed, built, and equipped by
your dealer. GM, and is not limited to any
Production Changes particular part, component,
or system of the vehicle
GM and GM dealers reserve the manufactured by GM. Defects in
right to make changes in vehicles design or assembly, or in any part,
built and/or sold by them at any time component, or vehicle system as
without incurring any obligation to manufactured by GM, which, at the
make the same or similar changes time it left GM's control, caused
on vehicles previously built and/or noise emissions to exceed Federal
sold by them. Standards, are covered by this
Noise Emissions Warranty for warranty for the life of the vehicle.
Light Duty Trucks Over
10,000 Lbs Gross Vehicle
Weight Rating (GVWR) Only
GM warrants to the first person who
purchases this vehicle for purposes
other than resale and to each
subsequent purchaser of this
vehicle, as manufactured by GM,
that this vehicle was designed, built,
and equipped to conform at the time
Emission Control Systems Warranty 21

The emission warranty on your . Whether the vehicle conforms to diagnostic device, including
vehicle is issued in accordance with or is certified for California emission-related software,
the U.S. Federal Clean Air Act. regulations in addition to U.S. whichever comes first.
Defects in material or workmanship EPA Federal regulations. . Light Duty Truck equipped with
in GM emission parts may also be All vehicles are eligible for Federal Heavy Duty Gasoline Engine
covered under the New Vehicle Emissions Control System Warranty and with a Gross Vehicle Weight
Limited Warranty Coverage. If the emissions control Rating (GVWR) greater than
Bumper-to-Bumper coverage. There label contains language stating the 8,500 lbs.
may be additional coverage on GM vehicle conforms to California
diesel engine vehicles. In any case, ‐ 5 years or 50,000 miles,
regulations, the vehicle is also whichever comes first.
the warranty with the broadest eligible for California Emissions
coverage applies. Control System Warranty Coverage. . Light Duty Truck equipped with
What Is Covered Heavy Duty 6.6L Duramax
Federal Emission Control Turbo-Diesel Engine and with a
The parts covered under the System Warranty Gross Vehicle Weight
emission warranty are listed under Rating (GVWR) greater than
the “Emission Warranty Parts List” Federal Warranty Coverage
8,500 lbs.
later in this section. . Car or Light Duty Truck with a
‐ 5 years or 50,000 miles,
Gross Vehicle Weight
How to Determine the Rating (GVWR) of 8,500 lbs.
Applicable Emissions Control or less Federal Emission Defect Warranty
System Warranty
‐ 2 years or 24,000 miles and GM warrants to the owner the
State and Federal agencies may 8 years or 80,000 miles for the following:
require a different emission control catalytic converter, vehicle/
system warranty depending on: . The vehicle was designed,
powertrain control module,
equipped, and built so as to
. Whether the vehicle conforms to transmission control module or
conform at the time of sale with
regulations applicable to light other onboard emissions
applicable regulations of the
duty or heavy duty emission Federal Environmental
control systems. Protection Agency (EPA).
22 Emission Control Systems Warranty

. The vehicle is free from defects for proper maintenance and use California Air Resources Board.
in materials and workmanship set forth in the owner manual Defects in material or workmanship
which cause the vehicle to fail to supplied with your vehicle. in GM emission parts may
conform with those regulations . The vehicle fails an also be covered under the
during the emission warranty EPA-approved I/M test during New Vehicle Limited Warranty
period. the emission warranty period. Bumper-to-Bumper coverage. There
Emission-related defects in the may be additional coverage on GM
. The failure results, or will result, diesel engine vehicles. In any case,
genuine GM parts listed under the in the owner of the vehicle
Emission Warranty Parts List, the warranty with the broadest
having to bear a penalty or other coverage applies.
including related diagnostic costs, sanctions, including the denial of
parts, and labor are covered by this the right to use the vehicle, This warranty applies if your vehicle
warranty. under local, state, or federal law. meets both of the following
requirements:
Federal Emission Performance GM warrants that your dealer will
Warranty . Your vehicle is registered in
replace, repair, or adjust to GM
specifications, at no charge to you, California or other states
Some states and/or local
any of the parts listed under the adopting California emission
jurisdictions have established and warranty regulations.*
periodic vehicle Inspection and Emission Warranty Parts List 0 25,
Maintenance (I/M) programs to which may be necessary to conform . Your vehicle is certified for sale
encourage proper maintenance of to the applicable emission in California as indicated on the
your vehicle. If an EPA-approved standards. Non-GM parts labeled vehicle's emission control
I/M program is enforced in your “Certified to EPA Standards” are information label.
area, you may also be eligible for covered by the Federal Emission * Important: Connecticut,
Emission Performance Warranty Performance Warranty. Delaware, Maine, Maryland,
coverage when all three of the Massachusetts, New Jersey, New
following conditions are met:
California Emission Control
System Warranty York, Oregon, Pennsylvania, Rhode
. The vehicle has been Island, Vermont, and Washington
maintained and operated in This section outlines the emission have California Emissions Warranty
accordance with the instructions warranty that GM provides for your coverage.
vehicle in accordance with the
Emission Control Systems Warranty 23

California Transitional Zero vehicle's emission control system ‐ If any emission-related part on
Emission Vehicles (TZEV) have may include parts such as the fuel your vehicle is defective, GM
extended coverage on all injection system, ignition system, will repair or replace it. This is
emission-related parts. catalytic converter, and engine your Short-term Emission
Note computer. Also included are hoses, Control Systems Defects
belts, connectors, and other Warranty.
Referred to as PZEV warranty in emission-related assemblies.
past model years. . For 7 years or 70,000 miles,
Where a warrantable condition whichever comes first:
Important: California, Connecticut, exists, GM will repair your vehicle at
Maine, Maryland, Massachusetts, ‐ If an emission-related part
no cost to you including diagnosis, listed in this booklet specially
New Jersey, New York, Oregon, parts, and labor.
Rhode Island, and Vermont have noted with coverage for
TZEV Emission Warranty Coverage. California Emission Defect and 7 years or 70,000 miles is
Emission Performance Warranty defective, GM will repair or
Your Rights and Obligations (For Coverage replace it. This is your
Vehicles Subject to California Long-term Emission Control
Exhaust Emission Standards) For cars and trucks with light duty or
Systems Defects Warranty.
medium duty emissions:
The California Air Resources Board . For 8 years or 80,000 miles,
and General Motors are pleased to . For 3 years or 50,000 miles
whichever comes first for
explain the emission control system (5 years or 50,000 miles for
vehicles with a Gross Vehicle
warranty on your vehicle. In Duramax Diesel), whichever
Weight Rating (GVWR) of
California, new motor vehicles must comes first:
8,500 lbs. or less:
be designed, built, and equipped to ‐ If your vehicle fails a smog
meet the state's stringent anti-smog ‐ If the catalytic converter,
check inspection, GM will
standards. GM must warrant the vehicle powertrain control
make all necessary repairs
emission control system on your module, transmission control
and adjustments to ensure
vehicle for the periods of time and module, or other onboard
that your vehicle passes the
mileage listed provided there has emissions diagnostic device,
inspection. This is your
been no abuse, neglect, or improper including emission-related
Emission Control System
maintenance of your vehicle. Your software, is found to be
Performance Warranty.
24 Emission Control Systems Warranty

defective, GM will repair or The applicable warranty period shall repairs should be completed in a
replace it under the Federal begin on the date the vehicle is reasonable amount of time, not to
Emission Control System delivered to the first retail purchaser exceed 30 days.
Warranty. or, if the vehicle is first placed in As the vehicle owner, you should
. For 15 years or 150,000 miles, service as a demonstrator or also be aware that GM may deny
whichever comes first for a company vehicle prior to sale at warranty coverage if your vehicle or
Transitional Zero Emission retail, on the date the vehicle is a part has failed due to abuse,
Vehicle (TZEV): placed in such service. neglect, improper or insufficient
‐ If any emission-related part* Owner's Warranty Responsibilities maintenance, modifications not
listed in this booklet is approved by GM, or if the defect is
As the vehicle owner, you are not emissions-related..
defective, GM will repair or responsible for the performance of
replace it. This is your TZEV the scheduled maintenance listed in If you have any questions regarding
Emission Control System your owner manual. GM your rights and responsibilities
Defects Warranty. recommends that you retain all under these warranties, you should
* TZEV Hybrid Batteries and Hybrid maintenance receipts for your contact the Customer Assistance
A/C compressor are covered for vehicle, but GM cannot deny Center at 1-800-222-1020.
10 years or 150,000 miles, warranty coverage solely for the For Bolt EV call 1-877-486-5846.
whichever comes first. lack of receipts or for your failure to For Volt call 1-877-486-5846
ensure the performance of all (1-877-4-Volt Info) or, in California,
Any authorized Chevrolet dealer scheduled maintenance. write to:
will, as necessary under these
warranties, replace, repair, or adjust You are responsible for presenting State of California Air Resources
to GM specifications any genuine your vehicle to a GM dealer selling Board
GM parts that affect emissions. your vehicle line as soon as a Mobile Source Operations Division
problem exists. The warranted P.O. Box 8001
El Monte, CA 91731-2990
Emission Warranty Parts List 25

Emission-related defects in the A/C compressors, which are Thermostat
emission parts listed here are covered for 10 years/150,000 miles, Throttle Position Sensor
covered under the Emission Control whichever comes first.
System Warranty. The terms are Vehicle Speed Sensor
Powertrain Control System
explained in the Emission Control Ignition System
Systems Warranty 0 21 under Accelerator Pedal Position Sensor
“Federal Emission Control System Camshaft Position Sensor(s)
Camshaft Position Actuator *
Warranty” and the “California Crankshaft Position Sensor(s)
Emission Control System Warranty.” Camshaft Position Actuator Valve
Glow Plug(s) (Diesel)
Important: Certain parts may be Coolant Sensor
covered beyond these warranties if Glow Plug Controller (Diesel)
Data Link Connector
shown with asterisk(s) as follows: Ignition Coil(s)
Engine Control Module (ECM) **
. (*) 7 years/70,000 miles, Ignition Control Module
whichever comes first, California Engine Temperature Sensor
Knock Sensor
Emission Control System Flex Fuel Sensor
Warranty coverage. Spark Plug Wires
Fuel Control Module **
. (**) 8 years/80,000 miles, Spark Plugs
Humidity Sensor
whichever comes first, Federal Transmission Controls and
Emission Control System Intake Air Temperature Sensor Torque Management
Warranty coverage for light duty Malfunction Indicator Lamp
vehicles. (Also applies to Clutch Solenoids and Switches
California certified light duty and Manifold Absolute Pressure Sensor Control Solenoids and Pressure
medium duty vehicles.) Mass Air Flow Sensor Switches
All listed parts 15 years/ Oil Pressure Sensor Internal Mode Switch
150,000 miles, whichever comes
Outside Air Temperature Sensor Park/Neutral Switch
first, on California TZEV (NU6)
vehicles registered in a TZEV state Oxygen Sensor(s) Transmission Control Module **
except Hybrid batteries and Hybrid Powertrain Control Module (PCM) **
26 Emission Warranty Parts List

Transmission Fluid Temperature Air Management System Secondary Air Injection System
Sensor Active Aero Shutters and Controller Air Pump and Check Valves
Transmission Speed Sensors Air Cleaner Catalytic Converter System
Vehicle Control System Air Intake Ducts Catalytic Converter(s) * **
Integrated Chassis Control Charge Air Cooler * Diesel Exhaust Emission Reduction
Module ** (ETRS and Corvette only) Fluid (DEF) Tank
Charge Air Cooler Control
Vehicle Control Module (VCM) ** Diesel Exhaust Aftertreatment
Idle Air Control Valve
Fuel Management System Actuators and Sensors
Idle Speed Control Motor
AFM Exhaust Valves and Controller Diesel Particulate Filter (DPF) *
Intake Air Heater
Diesel Fuel Injection Pump * Exhaust Manifold and Gasket
Intake Manifold (* for diesel only)
Diesel Direct Fuel Injector and Rail * Positive Crankcase Ventilation
Intake Manifold Gasket (PCV) System
HD Duramax Fuel Pressure
Regulator * Intake Manifold Tuning Valve Oil Filler Cap
HD Duramax Fuel Pipes * Supercharger * PCV Filter
Fuel Injector Throttle Body PCV Oil Separator
Fuel Pressure Regulator Turbocharger * PCV Valve
Fuel Pressure Sensor Turbocharger Pressure Sensor Exhaust Gas Recirculation (EGR)
Fuel Pump Power Module Turbocharger Vane Position System
Sensor * EGR Feed and Delivery Pipes
Fuel Rail Assembly
Turbocharger Vane Position EGR Temperature Sensor
Fuel Tank Fuel Pump Solenoid *
Fuel Temperature Sensor EGR Valve
High Pressure Fuel Pump (SIDI) EGR Valve Cooler *


Evaporative Emission Control Hybrid Hybrid Battery Temperature and
System (Gasoline Engines) ACCM Voltage Sensors
Canister Auxiliary Transmission Fluid Pump Hybrid EVAP Canister Assembly
Canister Solenoids and Valves Battery Control Module ** Hybrid RESS Thermal Management:
Fuel Feed and Return Pipes and Air and Coolant Sensors
Battery Cooling Circuit Battery Coolant Pumps and
Hoses
Battery Pack Current Sensor Cooling Fans
Fuel Filler Cap Battery High Voltage Heater
Brake Pedal Travel Sensor Battery Temperature Sensors
Fuel Level Sensor
Charge Port E-compressor * **
Fuel Limiter Vent Valve Power Electronics
Charge Port Switches and Sensors Coolant Pump
Fuel Tank(s) *
Drive Motor/Generator Control Port Valves
Fuel Tank Filler Pipe (with restrictor) Module ** Rfg. Temperature and Pressure
Fuel Tank Vacuum or Pressure Drive Motors and Resolvers * Sensors
Sensor Internal Mode Switch (IMS)
Eboost Brake Control Module **
Start/Stop System Onboard Charger * **
Electro-Hydraulic Brake Control
Auxiliary Battery or Ultra Capacitor Module ** SGCM Coolant Circuit (fan,
Battery Isolator Energy Storage Control Module ** relay, pump)
Battery Control Module Exhaust Heat Exchanger Starter Generator *
Multifunction Power Supply Fuel Fill Door Sensors Starter Generator Control Module **
Converter Starter Generator Drive Belt
High Voltage Battery Contactor
Transmission Fluid Accumulator and Traction Power Inverter
Solenoid Hood Switch
Module (TPIM) **
Hybrid Batteries *
Vehicle Interface Control Module **

Wheel Speed Sensor Tires (Heavy Duty Applications only maintenance or for the repair of
Miscellaneous Items Used with 2 yr/24,000 mile Federal Emission emission control systems be new,
Above Components and Certain Defect Warranty) genuine GM parts.
Tires are Covered Parts specified in your maintenance The warranty obligations are not
Belts schedule that require scheduled dependent upon the use of any
replacement are covered up to their particular brand of replacement
Boots first replacement interval or the parts. The owner may elect to use
Clamps applicable emission warranty non-genuine GM parts for
coverage period, whichever comes replacement purposes. Use of
Connectors first. If failure of one of these parts replacement parts which are not of
Ducts results in failure of another part, equivalent quality may impair the
both will be covered under the effectiveness of emission control
Fittings Emission Control System Warranty. systems.
Gaskets For detailed information concerning If other than new, genuine GM parts
Grommets specific parts covered by these are used for maintenance
Hoses emission control system warranties, replacements or for the repair of
ask your dealer. parts affecting emission control, the
Housings owner should assure himself/herself
Replacement Parts that such parts are warranted by
Mounting Hardware
The emission control systems of their manufacturer to be equivalent
Pipes your vehicle were designed, built, to genuine GM parts in performance
Pulleys and tested using genuine GM parts* and durability.
and the vehicle is certified as being * “Genuine GM parts,” when used in
Sealing Devices
in conformity with applicable federal connection with GM vehicles,
Springs and California emission means parts manufactured by or for
Tubes requirements. Accordingly, it is GM, designed for use on GM
recommended that any vehicles, and distributed by any
Wiring and Relays replacement parts used for division or subsidiary of GM.
High Voltage Wiring

Maintenance and Repairs within 10 days or a repair not being owner. GM will not deny warranty
completed within 30 days coverage solely on the absence of
Maintenance and repairs can be
constitutes a significant maintenance records. However, GM
performed by any qualified service
inconvenience. Retain receipts and may deny a warranty claim if a
outlet; however, warranty repairs
failed parts in order to receive failure to perform scheduled
must be performed by an authorized
compensation for warranty repairs maintenance resulted in the failure
dealer except in a situation where
reimbursable due to these of a warranty part.
the vehicle owner is significantly
situations.
inconvenienced and when a Claims Procedure
warranted part or a warranty station If you are in a situation where you
is not reasonably available to the are significantly inconvenienced, As with the other warranties
vehicle owner. and it is necessary to have repairs covered in this booklet, take your
performed by other than a Chevrolet vehicle to any authorized Chevrolet
In a situation where the vehicle dealer facility to obtain service
dealer and you believe the repairs
owner is significantly under the emission warranty. This
are covered by emission warranties,
inconvenienced, and an authorized should be done as soon as possible
take the replaced parts and your
dealer is not reasonably available, after failing an EPA-approved I/M
receipt to a Chevrolet dealer for
repairs may be performed at any test or a California smog check test,
reimbursement consideration. This
available service establishment or or at any time you suspect a defect
applies to both the Federal
by the owner, using any in a part.
Emission Defect Warranty and
replacement part. Chevrolet will
Federal Emission Performance Those repairs qualifying under the
consider reimbursement for the
Warranty. warranty will be performed by any
expense incurred, including
diagnosis, not to exceed the Receipts and records covering the Chevrolet dealer at no charge.
manufacturer's suggested retail performance of regular maintenance Repairs which do not qualify will be
price for all warranted parts or other repairs (such as those charged to you. You will be notified
replaced and labor charges based outlined earlier) should be retained as to whether or not the repair
on Chevrolet's recommended time in the event questions arise qualifies under the warranty within a
allowance for the warranty repair concerning maintenance. These reasonable time, not to exceed
and the geographically appropriate receipts and records should be
labor rate. A part not being available transferred to each subsequent

30 days after receipt of the vehicle For a vehicle subject to the
by the dealer, or within the time California Exhaust Emission
period required by local or state law. Standards, you may contact the:
The only exceptions would be if you State of California Air Resources
request or agree to an extension, Board
or if a delay results from events Mobile Source Operations Division
beyond the control of your dealer or P.O. Box 8001
GM. If you are not so notified, GM El Monte, CA 91731-2990
will provide any required repairs at
no charge.
In the event a warranty matter is not
handled to your satisfaction, refer to
the Customer Satisfaction
Procedure 0 31.
For further information or to report
violations of the Emission Control
System Warranty, you may contact
the EPA at:
U.S. Environmental Protection
Agency
Office of Transportation and Air
Quality
Compliance Division, Light-Duty
Vehicle Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: complianceinfo@epa.gov
Customer Satisfaction Procedure 31

Your satisfaction and goodwill are 1-877-486-5846 (1-877-4-Volt Info). STEP THREE : Both GM and your
important to your dealer and to In Canada, contact GM Customer GM dealer are committed to making
Chevrolet. Normally, any concerns Care Center by calling sure you are completely satisfied
with the sales transaction or the 1-800-263-3777: English, with your new vehicle. However,
operation of your vehicle will be or 1-800-263-7854: French. if you continue to remain unsatisfied
resolved by your dealer's sales or We encourage you to call the after following the procedure
service departments. Sometimes, toll-free number in order to give outlined in Steps One and Two, you
however, despite the best intentions your inquiry prompt attention. can file with the Better Business
of all concerned, misunderstandings Have the following information Bureau (BBB) Auto Line Program to
can occur. If your concern has not available to give the Customer enforce any additional rights you
been resolved to your satisfaction, Assistance Representative: may have.
the following steps should be taken: The BBB Auto Line Program is an
. The Vehicle Identification
STEP ONE : Discuss your Number (VIN). This is available out of court program administered
concern with a member of dealer from the vehicle registration or by the Council of Better Business
management. Normally, concerns title, or the plate above the top of Bureaus to settle automotive
can be quickly resolved at that level. the instrument panel on the disputes regarding vehicle repairs or
If the matter has already been driver side, and visible through the interpretation of the New Vehicle
reviewed with the sales, service, the windshield. Limited Warranty. Although you may
or parts manager, contact the be required to resort to this informal
owner of the dealer facility or the . The dealer name and location. dispute resolution program prior to
general manager. . The vehicle delivery date and filing a court action, use of the
STEP TWO : If after contacting a present mileage. program is free of charge and your
member of dealer management, it case will generally be heard within
When contacting Chevrolet, 40 days. If you do not agree with
appears your concern cannot be remember that your concern will
resolved by the dealer without the decision given in your case, you
likely be resolved at a dealer's may reject it and proceed with any
further help contact the Chevrolet facility. That is why we suggest you
Customer Assistance Center by other venue for relief available
follow Step One first if you have a to you.
calling 1-800-222-1020. For Bolt EV concern.
call 1-877-486-5846. For Volt call
32 Customer Satisfaction Procedure

Contact the BBB Auto Line Program
using the toll-free telephone number
or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. GM reserves the right to
change eligibility limitations and/or
to discontinue its participation in this
program.
State Warranty Enforcement Laws 33

Laws in many states permit owners
to obtain a replacement vehicle or a
refund of the purchase price under
certain circumstances. The
provisions of these laws vary from
state to state. To the extent allowed
by state law, GM requires that you
first provide us with written
notification of any service difficulty
you have experienced so that we
have an opportunity to make any
needed repairs before you are
eligible for the remedies provided by
these laws. The address for written
notification, is in Customer
Assistance Offices 0 36.
34 Warranty Information for California Only

California Civil Code Section directly notified GM of the need
1793.2(d) requires that, if GM or its for the repair of the
representatives are unable to repair nonconformity.
a new motor vehicle to conform to . The same nonconformity has
the vehicle's applicable express been subject to repair four or
warranties after a reasonable more times by GM or its agents
number of attempts, GM shall either AND the buyer has notified GM
replace the new motor vehicle or of the need for the repair of the
reimburse the buyer the amount nonconformity.
paid or payable by the buyer.
California Civil Code Section . The vehicle is out of service by
1793.22(b) creates a presumption reason of repair nonconformities
that GM has had a reasonable by GM or its agents for a
number of attempts to conform the cumulative total of more than
vehicle to its applicable express 30 calendar days after delivery
warranties if, within 18 months from of the vehicle to the buyer.
delivery to the buyer or 18,000 miles NOTICE TO GENERAL MOTORS
on the vehicle's odometer, AS REQUIRED ABOVE SHALL BE
whichever occurs first, one or more SENT TO THE FOLLOWING
of the following occurs: ADDRESS:
. The same nonconformity results General Motors LLC
in a condition that is likely to P.O. Box 33170
cause death or serious bodily Detroit , MI 48232-5170
injury if the vehicle is driven
AND the nonconformity has When you make an inquiry, you will
been subject to repair two or need to give the year, model, and
more times by GM or its agents mileage of your vehicle and
AND the buyer or lessee has your VIN.
Special Coverage Adjustment Programs Beyond the Warranty Period 35

Chevrolet is proud of the protection
afforded by its warranty coverages.
In order to achieve maximum
customer satisfaction, there may be
times when Chevrolet will establish
a special coverage adjustment
program to pay all or part of the cost
of certain repairs not covered by the
warranty or to reimburse certain
repair expenses you may have
incurred. Check with your Chevrolet
dealer or call the Chevrolet
Customer Assistance Center to
determine whether any special
coverage adjustment program is
applicable to your vehicle.
When you make an inquiry, you will
need to give the year, model, and
mileage of your vehicle and
your VIN.
36 Customer Assistance Offices

Chevrolet encourages customers to Canada
call the toll-free telephone number Customer Care Centre,
for assistance. However, if you wish CA1-163-005
to write or e-mail Chevrolet, refer to General Motors of Canada
the address below. Company
United States 1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Chevrolet Customer Assistance www.gm.ca
Center
P.O. Box 33170 1-800-263-3777 (English)
Detroit, MI 48232-5170 1-800-263-7854 (French)
www.Chevrolet.com 1-800-263-3830 (For Text
Telephone devices (TTYs))
1-800-222-1020 Roadside Assistance:
Bolt EV 1–877–486–5846 1-800-268-6800
Volt 1-877-486-5846 (1-877-4-Volt
Info)
1-800-833-2438 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-243-8872
Bolt EV/Volt 1-888-811-1926
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Customer Assistance for Text Telephone (TTY) Users 37

To assist customers who are deaf or
hard of hearing and who use Text
Telephones (TTYs), Chevrolet has
TTY equipment available at its
Customer Assistance Center and
Roadside Assistance Center.
The TTY for the Chevrolet Customer
Assistance Center is:
1-800-833-2438 in the United States
1-800-263-3830 in Canada
The TTY for the Chevrolet Roadside
Assistance Center is:
1-888-889-2438 in the U.S.
38 Roadside Assistance Program

Chevrolet is proud to offer the
response, security, and convenience
of Chevrolet's 24-hour Roadside
Assistance Program. Coverage is
provided during the
Bumper-to-Bumper Warranty,
Limited Powertrain Warranty, and/or
hybrid-specific limited warranty.
Consult your dealer or refer to the
owner manual for details. The
Chevrolet Roadside Assistance
Center can be reached by calling
1-800-CHEV-USA (243-8872), Bolt
EV and Volt 1-888-811-1926.
Roadside Assistance is not part of
or included in the coverage provided
by the New Vehicle Limited
Warranty. General Motors and
General Motors of Canada
Company reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Courtesy Transportation Program 39

If your vehicle requires warranty
repairs during the course of your
vehicle’s Bumper-to-Bumper
Warranty, Limited Powertrain, and/or
hybrid-specific warranty, alternate
transportation and/or reimbursement
of certain transportation expenses
may be available under the
Courtesy Transportation Program.
Several transportation options are
available. Consult your dealer or
refer to the owner manual for
details.
Courtesy Transportation is not part
of or included in the coverage
provided by the New Vehicle Limited
Warranty. General Motors and
General Motors of Canada
Company reserve the right to make
any changes or discontinue the
Courtesy Transportation program at
any time without notification.
40 Chevrolet Protection
We’re Behind You On All The administrator is Wesco Insurance
Roads Ahead Company, 59 Maiden Lane, 43rd
Floor, New York, NY 10038, (866)
Chevrolet Protection products can 327-5818, LICENSE #01913). GAP
give you the confidence and comfort Coverage is provided by the dealer/
you need to enhance your Chevrolet creditor and administered by AMT
ownership experience. From Warranty Corp., (877) 265-1166
Chevrolet Protection Plans to AMT Warranty Corp. and Wesco
Chevrolet Pre-Paid Maintenance Insurance Company are
Plans, you can find new roads with GM-approved providers but are not
a new confidence you can only get related entities of GM or its
from Chevrolet Protection products. dealerships.
See your dealer for details on how Roadside Assistance Services are
you can protect your new Chevrolet provided by Nation Safe Drivers,
and have the peace of mind that 800 Yamato Road, Suite 100, Boca
comes with knowing you’ll have Raton, FL 33431 (except as
coverage with the same name as otherwise noted for your state in the
the brand you trust. Terms and Conditions).
Check with your Dealer for
availability. Information provided is
for illustration/summary purposes
only; see Terms and Conditions/
GAP Addendum/Pre-Paid
Maintenance Agreement for
complete details. Vehicle service
contract coverage is provided and
administered by AMT Warranty
Corp., P.O. Box 927, Bedford, TX
76095, (877) 265-1072 (except in
Florida, the obligor/provider and
41
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City & State:

Vehicle Identification Number (VIN):

Date Vehicle First Delivered or Put In Use:

Odometer Reading on Date Vehicle First Delivered or Put In Use:

Part No. 23168735 C Third Printing

2018 Chevrolet Limited Warranty and

2018 Chevrolet Limited Warranty and

Important Message to Owners... 1

2 Warranty Coverage at a Glance

Warranty Coverage at a Glance 3

4 New Vehicle Limited Warranty

New Vehicle Limited Warranty 5

6 New Vehicle Limited Warranty

New Vehicle Limited Warranty 7

8 New Vehicle Limited Warranty

Company Website Toll-Free Number

New Vehicle Limited Warranty 9

10 New Vehicle Limited Warranty

New Vehicle Limited Warranty 11

12 New Vehicle Limited Warranty

New Vehicle Limited Warranty 13

14 New Vehicle Limited Warranty

New Vehicle Limited Warranty 15

16 Things to Know About the New Vehicle Limited Warranty

Things to Know About the New Vehicle Limited Warranty 17

18 Things to Know About the New Vehicle Limited Warranty

Things to Know About the New Vehicle Limited Warranty 19

20 Things to Know About the New Vehicle Limited Warranty

Emission Control Systems Warranty 21

22 Emission Control Systems Warranty

Emission Control Systems Warranty 23

24 Emission Control Systems Warranty

Emission Warranty Parts List 25

26 Emission Warranty Parts List

High Pressure Fuel Pump (SIDI) EGR Valve Cooler *

Emission Warranty Parts List 27

28 Emission Warranty Parts List

Emission Warranty Parts List 29

30 Emission Warranty Parts List

Customer Satisfaction Procedure 31

32 Customer Satisfaction Procedure

State Warranty Enforcement Laws 33

34 Warranty Information for California Only

Special Coverage Adjustment Programs Beyond the Warranty Period 35

36 Customer Assistance Offices

Customer Assistance for Text Telephone (TTY) Users 37

38 Roadside Assistance Program

Courtesy Transportation Program 39

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