Name _________________________________ Roll Number______________ Section ______

Indian Institute of Management Raipur

Operations Management I- Quiz I

Maximum Marks: 20 Duration: 15 minutes

Instructions
 This quiz consists of multiple choice and fill in the blank questions.
 Write your NAME, ROLL NUMBER and SECTION
 All the questions carry 1 mark each.
 Write your answer in CAPITAL LETTERS at the space provided for marking
the answers.
 Apart from this page you can do rough work on any other page attached to the
quiz.
 In case you want to change the response, strike-out the previous response
completely and then write your new response.

Multiple choice and fill-in-the-blanks:

1. Match the following events and concepts with the originators:
Events and Concepts Originators
(a) Interchangeable parts (v)Eli Whitney
(b) Moving assembly line (iv) Henry Ford
(c) Principles of scientific management (i) Frederick W. Taylor
(d) Total quality management (vi) W. Edward Deming
(e) Hawthorne studies (ii) Elton Mayo
(f) Steam engine (iii) James Watt

2. In general, transformation process are not categorized as:

(a) physical
(b) location
(c) exchange
(d) social
(e) storage

3. ___________ means doing the right things to create the most benefit for the company.
(a) Efficiency
(b) Effectiveness
(c) Value
(d) Productivity
(e) None of the above

4. Management decisions within the operations function framework can be divided into
which of the following broad areas:
I. strategic II. transformation III. operational planning and control IV. Tactical

(a) II only
(b) I, III and IV
(c) I, II, and III
(d) I, II, and IV
(e) I and III only

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5. The primary transformation function provided by Mercy Hospital can best be described as:
(a) physical
(b) location
(c) storage
(d) physiological
(e) informational

6. Current issues in operations management include:

I. development of flexible supply chains to enable mass customization
II. management of global supplier, production and distribution networks
III. effective consolidation of operations resulting from mergers
(a) only I and II
(b) only II and III
(c) I, II, III

7. Federal Express provides overnight delivery of documents and small parcels. The primary
transformation function provided by Federal Express can best be described as:
(a) physical
(b) location
(c) storage
(d) physiological
(e) informational

8. The radical change paradigm, introduced by Michael Hammer and major consulting firms,
is referred to as:
(a) Total quality management
(b) Synchronous manufacturing
(c) Electronic enterprise
(d) Manufacturing strategy paradigm
(e) Business process reengineering

9. Which of the following is not a typical project milestone?

(a) Completion of design
(b) Production of a prototype
(c) Training of project members
(d) Completed testing of the prototype
(e) Approval of a pilot run

10. The advantage(s) of the network planning models over the Gantt chart is (are) that:
(a) it is easy to use and quite widely understood
(b) the precedence relationships in network scheduling are explicitly shown
(c) they are less costly to use
(d) both A and B
(e) both B and C

11. "Slack" refers to the difference between:

(a) latest and earliest times
(b) finish and start times
(c) observed and predicted times

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(d) optimistic and pessimistic times

(e) none of the above

12. Which of the following would not be considered in deciding how far to crash a project?
(a) Project overrun penalties
(b) Incentives for early completion
(c) Indirect project costs (e.g. interest on a construction loan)
(d) The normal duration times of tasks not on a critical path
(e) How far individual tasks can be crashed

13. Which statement is true about Project Scheduling?

(a) Slack is defined as the difference between the earliest start and the latest finish of a
task.
(b) The critical path seldom has a slack time of zero.
(c) Project crashing is an effort to maximize project duration.
(d) The earliest finish for a task is equal to the early start plus the task duration.
(e) None of the above statements are true.

14. There is an activity "A". The earliest activity "A" can be completed is 8 minutes, the most
likely time is 10 minutes, and the latest activity "A" can be completed is 12 minutes.
Assume that a Beta Distribution is used to describe the activity time.
What is the expected time needed to complete activity A?
(a) 8 minutes
(b) 10 minutes
(c) 12 minutes
(d) 11 minutes
(e) None of the above

15. There is an activity "A". The earliest activity "A" can be completed is 8 minutes, the most
likely time is 10 minutes, and the latest activity "A" can be completed is 12 minutes
Assume that a Beta Distribution is used to describe the activity time.
Which of the following is the standard deviation of this activity A?
(a) sqrt (4/36)
(b) sqrt (16/36)
(c) sqrt (10/36)
(d) 4/36
(e) 16/36

16. The critical path of the network is the ________ time period from start to completion of a
project, it is also the _____________total length of the project.
a) Shortest, Longest
b) Most likely, Median
c) Median, Mean
d) Longest, Shortest

17. Crash cost per unit of time is

a) (Cc-Nc) / (Ct-Nt)
b) (Nc-Cc) / (Ct-Nt)
c) (Nc-Cc) / (Nt-Ct)
d) (Cc-Nc) / (Nt-Ct)

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18. Rising client expectations during execution of a project may lead to a condition known as
Scope Creep.

19. A project is a temporary endeavour undertaken to create a Unique product or

service.

20. Common inputs to the operations transformation process include all of the following
except:
(a) raw materials
(b) energy
(c) capital
(d) labour
(e) management coefficients