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Reference Manual
Personal Computer
Model No. CF-U1 Series

We recommend that this Reference Manual be printed.


Introduction 2

Terms and illustrations in this manual


Î: Page in this Manual.
: Conditions that may result in minor or moderate injury.
: Useful and helpful information.
: Press [ ] (Enter) key.
Fn + (Del):
Press and hold [Fn] key, and then press [ ] (Del) key.
This manual explains key operations based on QWERTY keyboard models for US-English.
When the key combinations differ in using Numeric keyboard model, see the footnote.
The key combinations may differ when using QWERTY keyboards other than US-English models. In such
cases, look for the functions or icons (printed in blue) on your keyboard that correspond to the key functions in
parenthesis in this manual, and press the key that is above or below these functions.
Click : Touch the screen with the stylus.
Right-click : Touch and hold with the stylus, or touch and select the right button of “touch pointer”.
(Start) - [All Programs] :
Click (Start), and then click [All Programs].

Regarding Windows 7
This manual explains using the Windows 7 default setting.

„ Windows Aero
Do not turn Windows Aero on with this computer.

„ Windows Update
You can update to the latest patches and service packs for Windows with the following menus.
Click (Start) - [All Programs] - [Windows Update]
Do not apply “Driver Updates” even if a message to update a driver appears. If a driver update is required, contact your
technical support office.
Introduction 3

„ Windows Live mail


As in Windows mail for Windows Vista or Outlook Express 6 for Windows XP, Windows 7 contains mail software called
Windows Live mail.

Sound and Video


z Sound (e.g. MP3, WMA) and video (e.g. MPG, WMV) recorded in SD Memory Cards may be interrupted during playback.
If this happens, copy them to the flash memory drive and play back.
z Depending on the processing status on Windows, sound may be interrupted at Windows startup. You can mute the sound
at startup.
A Right-click the desktop and click [Personalize] - [Sounds].
B Remove the check mark from [Play Windows Startup sound], and click [OK].

„ If high-frequency sound occurs while using the computer


A standard user needs to enter an administrator password and click [OK].
• Set [USB selective suspend setting] to [Enabled].
A Click (Start)- [Control Panel] - [System and Security] - [Power Options].
B Click [Change plan settings] of the current power plan.
C In [Change settings for the plan], click [Change advanced power settings].
D In [Advanced settings], double-click [USB settings].
E Double-click the displayed [USB selective suspend setting].
F Change settings of [On battery] and [Plugged in] to [Enabled].
G Click [OK] and exit the [Advanced settings] screen.

Keyboard operations for this computer


You can easily operate this computer with one hand since Sticky Key function and Fn key lock function have been enabled at
the time of purchase. (Î page 7)
z To display the start menu with keyboard operations, press (Windows) 3 times when Sticky Key function is enabled.
z The key operations illustrated in this manual explain when Sticky Key function is disabled.
Key Combinations 4

NOTE
z Do not repeatedly press the keys in quick succession.
z Do not use the key combinations together with touchscreen or other key operations.
z Do not use the key combinations before you log on to Windows. Wait until the flash memory drive indicator turns
off. On the Setup Utility screen, you can use the key combinations of “LCD brightness” and “Display switching”.
z The key combinations may not work with some applications.
z The pop-up icon appears after logging on to Windows. It may not appear in some application conditions.

QWERTY key- Numeric key- Function Pop-up icon


board model board model

Fn + Q ( ) Fn + * ( ) LCD brightness
<QWERTY keyboard model>
Fn + W ( ) Fn + + ( ) (Fn + Q ( ) = down / Fn + W ( ) = up)
<Numeric keyboard model>
(Fn + * ( ) = down / Fn + + ( ) = up)

NOTE
z LCD brightness changes in accordance with the
environment although you do not use this function.
Key Combinations 5

QWERTY key- Numeric key- Function Pop-up icon


board model board model

Fn + E ( ) Fn + 4 ( ) Display switching (Î page 75)


When a projector is connected you can change the display
mode. (The change you made may not be effective until
(Enter) is pressed.) You can also change the display
mode by pressing + P*1.
Computer only Duplicate Extend Projector only

CAUTION
z Do not press any keys until the display has finished
switching.
z Do not use this function:
• When playing motion video such as DVD or MPEG.
• When operating on the Fast User Switching
display, and on the display in the process of
returning to the normal desktop from Screen Saver
with a password, or from Sleep/Hibernation.
z Until Windows startup is completed (during Setup
Utility, etc.), the Duplicate and Extend display cannot
be used and pressing Fn + E ( )*2 switches the
display between the internal LCD and the external
display.
z When the display cannot be switched, right-click on
the desktop and click [Graphic Properties] to select
the display.

*1
For Numeric keyboard model : +3
*2
For Numeric keyboard model : Fn + 4 ( )

Fn + R ( ) Fn + 5 ( ) Speaker on/off
NOTE
z Beeps do not sound if you turn off the speaker
sound. OFF ON
(MUTE)
Key Combinations 6

QWERTY key- Numeric key- Function Pop-up icon


board model board model

Fn+ A ( ) Fn+ ( ) Volume


(Fn + A ( )*3 = down / Fn + S ( ) = up)*4
Fn + S ( ) Fn + 7 ( )
NOTE
z When fine-tuning the sound volume, press and hold
Fn, and press A ( )*3 or S ( )*4 intermittently.
z This does not work on beeps or speakers connected
to the USB port.
*3 For Numeric keyboard model : Fn + ( )
*4
For Numeric keyboard model : Fn + 7 ( )

Fn + T ( ) Fn + 6 ( ) Activate sleep (Î page 26)

Fn + F ( ) Fn + 9 ( ) Remaining battery charge (Î page 34)

Fn + G ( ) Fn + 0 ( ) Activate hibernation (Î page 26)

Fn + Z ( ) Fn + Ctrl ( ) Light up the keyboard


Key Combinations 7

Lock the keyboard and operation buttons


When you operate the computer only by touchscreen, etc., accidental keyboard or other button operations are ignored.

QWERTY key- Numeric key- Function


board model board model

Fn + D ( ) Fn + 8 ( ) Keyboard (except for Fn + D ( ))*5, scroll button, zoom button and application
buttons are disabled.
When locked:
• The message appears to show how to unlock.
• If was displayed by clicking on the notification area, icon
changes to .
• If a locked key is pressed, the entire keyboard gleams.
To cancel, press Fn + D ( )*5 again.
NOTE
z Power switch is not disabled.
z When you enter the user account selection display (Switch user, etc.) in
the locked condition, unlocking is impossible.
z This function is canceled when you turn the computer off.
*5
For Numeric keyboard model : Fn + 8 ( )

Hotkey Settings
„ Setting Fn key operations
You can make 2 settings:
• Fn key lock
When you press Fn, the key is locked (pressed-down) until you press another key. Use this when pressing difficult key
combinations.
• Pop-up icon on/off

1 Start up the Hotkey Settings.


Click (Start) - [All Programs] - [Panasonic] - [Hotkey Settings].
Key Combinations 8

2 Make the settings.


[Use Fn key lock]
z When using an Fn key combination
A Press Fn once. (Fn key is locked and the indicator next to the key lights up.)
B Press another key. (Lock released)
z When using successive Fn key combinations
A Press Fn twice. (Fn key is locked and the indicator next to the key lights up.)
B Press another key.
Fn key remains locked until you press Fn again.
[Notification]
[Make sounds when Fn key is pressed]*6
[Show status on screen]: Displays the Fn key status when you click on the notification area.
• : Fn is locked.
• : Fn is not locked.
[Disable popup]
The pop-up icon will not be displayed.

3 Click [OK].
NOTE
z You can have different settings for each user.
*6 If the speakers are muted, beeps do not sound.

„ Setting Ctrl, Alt*7, Shift*7 keys and Windows key operations


When you press Ctrl, Alt *7, (Shift)*7 or (Windows), the key is locked (pressed-down) until you press another key.
You can easily operate this computer with one hand since this function has been enabled at the time of purchase.

1 Click on the notification area and then click .


2 Set Sticky Key function
z To enable this function
Add a check mark for [Enable Sticky Key Function].
z To disable this function
Remove the check mark for [Enable Sticky Key Function].
Key Combinations 9

Ctrl, Alt *7, (Shift)*7, (Windows) keys operations when Sticky key function is enabled
z Press once: The key is locked. Press another key to release the lock.
z Press twice: The key is locked. The lock cannot be released even if you press another key.
z Press 3 times: The lock is released.

• The indicator next to each key lights up while each key is locked. (except for Windows key)
• An illustration is displayed as below when you click on the notification area.
: A locked key icon is highlighted.

(The illustration shows (Shift)*7 key is locked).

NOTE
z You can have different settings for each user.
z When Sticky key is active:
The start menu is not displayed by pressing (Windows) key once. Press 3 times to display the menu. (Windows
specification)
z When Sticky key is not active:
After pressing Ctrl + Alt + Fn + (Del)*8, the indicator next to Ctrl and Alt *7 remains lit. The light goes off when
the original display is returned.
z When you input letters, if you want to confirm that (Shift)*7 key is pressed on the screen, follow the steps below to
install Sticky Key Notification.
A Log on to Windows as an administrator.
B Click (Start) and input [c:\util\pnotif\setup.exe] in [Search Programs and files], and press (Enter).
Follow the on-screen instructions.
C Add a check mark for [Yes, I want to restart my computer now.], and click [Finish].
The computer restarts.
“Shift Key ON” will be displayed when the key is pressed.
*7
For Numeric keyboard model, use a USB keyboard or software keyboard.
*8 For Numeric keyboard model : Fn + (Ctrl+Alt+Del)
Touchscreen 10

You can use the touchscreen function to perform the same operation as a mouse. Touch the screen surface with the stylus
(included).
For further information, click (Start) - [Control Panel] - [Hardware and Sound] - [Pen and Touch] - [Flicks] - [Practice using flicks].
z To right-click
A Touch and hold with the stylus, or touch and select the right button of “touch pointer”.
NOTE
z The touchscreen function does not work in the Setup Utility.
z When inputting on the [Command Prompt] screen, apply the keyboard input mode to [Tablet PC Input Panel]. You can-
not input correctly with the Writing Pad.

Operation of the touchscreen


z Operate the touchscreen with your finger or with an approved stylus
When using the touchscreen function, use only your finger or an approved stylus on the surface.
Operating the touchscreen with an object other than your fingertip or the stylus (a fingernail or metal object, or other hard
or sharp objects that may leave a mark) may scar or stain the surface, causing the touchscreen to malfunction.

z Do not apply too much pressure when operating the touchscreen


Only a light touch is required to operate the touchscreen. Applying too much pressure may damage the surface.

Maintaining the performance of the touchscreen


z When the touchscreen becomes dirty, wipe it with a soft cloth
The touchscreen is specially treated to prevent dirt from adhering to the surface, so dirt can be removed easily using a dry
cloth. If the dirt does not come off easily, breathe on the surface and try again.
Do not apply water or solvents to the soft cloth.
For more information, refer to “Suggestions About Cleaning the LCD Surface” (Î page 11).

z Clean the touchscreen while the computer is powered off


Cleaning the screen while the power is on may cause the computer to malfunction. Also, dirt on the touchscreen is easier
to see when the computer is powered off, and so is easier to clean.

z Wash the soft cloth when it becomes dirty


When the soft cloth becomes dirty, wash it with mild detergent. Do not use bleach or fabric conditioner (softener), or try to
sterilize the cloth by boiling.
If the soft cloth is dirty, it may be ineffective in cleaning the touchscreen, and in fact may cause dirt to adhere to the touch-
screen.
Touchscreen 11

z Check the following to prevent the surface of the touchscreen from being scratched
z Are you using your finger or a stylus to operate the touchscreen?
z Is the surface clean?
z Is the soft cloth clean?
z Are you using the stylus with the tip extended?
z Is the tip of the stylus clean?
z Is your finger clean?

Things to keep in mind when using the touchscreen


z Do not touch the screen outside of the LCD display area
The touchscreen input area is defined by the LCD display screen. Touching the screen outside of the display area may
result malfunctions or damage to the touchscreen.

z Do not apply excessive force to the touchscreen


Do not lift the computer while holding the LCD screen, or allow the screen to be twisted. Do not place any objects on the
LCD screen. Any of the above may cause the touchscreen glass to break, or may damage the LCD screen.

z Operation response may be slower in low temperature environments


The touchscreen may respond to operations more slowly when using the computer in temperatures less than 5°C, but this
is not a malfunction. Response time will return to normal when the computer is returned to room temperature.

z If the cursor jumps to a location other than where the screen was touched, or if the LCD reso-
lution changes, recalibrate the touchscreen
Perform the procedure of “Touchscreen Calibration” (Î page 12).

Suggestions About Cleaning the LCD Surface


To improve the outdoor visibility of the display, a low reflection coating has been added. In order to avoid scratches and peel-
ing of this coating, an approved soft cloth has been included to wipe the LCD surface of the computer. Before using the com-
puter, be sure to read the instructions provided below.

• Be sure to wipe the LCD display to remove fingerprints, etc., with the soft cloth.
• Do not wipe areas other than the LCD display with the soft cloth.
Touchscreen 12

<How to use the soft cloth>


• Use the soft cloth when it is dry. Do not apply water or solvents to the soft cloth.
• First, lightly wipe foreign particles and dust adhering to the LCD display on one side of the soft cloth. Do not use force,
since the LCD surface may be damaged with the foreign particles or dust.
Next, wipe off fingerprint, etc., with the other side of the soft cloth.
After wiping off foreign particles and dust, wash the soft cloth (refer to the following) to remove the foreign particles and
dust from the soft cloth.
• When the soft cloth becomes dirty, wash it with neutral detergent. Do not use bleach or a fabric conditioner (softener), or
carry out sterilization by boiling.
• If the LCD gets wet, wipe the surface lightly with the soft cloth.
• While wiping the LCD display, the computer must be turned off.

Touchscreen Calibration
A standard user needs to perform the calibration as an administrator before performing the calibration for each user.

„ Calibration by an administrator
NOTE
z At first, log on to Windows as an administrator, and perform this calibration.
z Return the rotated display to [Landscape] before the touchscreen calibration.

1 Run [Tablet PC Settings].


Click (Start) - [Control Panel] - [Hardware and Sound] - [Tablet PC Settings].

2 Click [Calibrate].
3 Select [Touch input].
4 Using the stylus, touch each of the “+” target marks one by one.
5 Click [Yes].
Touchscreen 13

„ Calibration by a standard user


NOTE
z Perform the following calibration for each user.

1 Run [Tablet PC Settings].


Click (Start) - [Control Panel] - [Hardware and Sound] - [Tablet PC Settings].

2 Click [Calibrate].
3 Select [Touch input] or [Pen input].
4 Using the stylus, touch each of the “+” target marks one by one, and then click [Yes].
z Perform the calibration for the orientation to be used.
Hardware Button Setting 14

You can adjust the scroll speed for Scroll button or assign the startup functions of your favorite applications to 4 Applications Buttons.

1 Click on the notification area and then click to


display the menu.
2 Click [Setup]
Hardware Button Setting starts up.

3 Make the settings.


[Scroll Button] (A)
Slide the bar to the left (Slow) or right (Fast) to adjust how many lines to
scroll by pressing the scroll button once.
[Application Buttons] (B)
You can register the execute files of the applications.
z Ctrl + Alt + Fn + (Del)*1 function can be assigned for [Button 4]
in the [Main] menu of Setup Utility. Select [Ctrl+Alt+Del] from the
[APP4 Button] items (Î page 88).
A Click any [Browse] button from [Button 1] to [Button 4].
B Select a file you wish to execute and confirm.
z You can also select files with extensions: [.pdf] [.jpeg] [.wma], etc.
other than [.exe]
• When selecting files other than [.exe], select [All File(*.*)].
• You can specify the parameter only for [.exe] files.
• If the application software starting up from the file has not been
associated, this function does not work.
z You can register different files for from [Button 1] to [Button 4]
respectively.
z To cancel the file registered, make the text box (C) blank.

4 Click [OK].
NOTE

z When Ctrl + Alt + Fn + (Del)*1 is assigned for [Button 4] in the Setup Utility, the execute file of the application
for [Button 4] cannot be changed.
z An Administrator can allow all users to use the Administrator’s Application Button setting.
Log on to windows as an Administrator, and add a check mark for [Button settings apply to all users].
z An Administrator can regulate other users’ Application Button settings.
Log on to windows as an Administrator, and remove the checkmark from [Allow setting by all user].
*1
For Numeric keyboard model : Fn + (Ctrl+Alt+Del)
Software Keyboard 15

You can use the Software Keyboard. By using the Software Keyboard, you can change the size of the Software Keyboard,
and can use the numeric keypad.

Installing the Software keyboard


1 Log on to Windows as an administrator.
2 Click (Start) and input [c:\util\pnotif\setup.exe] in [Search Programs and files], and
press (Enter).
Follow the on-screen instructions.

3 Click (Start) and input [c:\util\meiskb\setup.exe] in [Search Programs and files], and
press (Enter).
Follow the on-screen instructions.

4 Add a check mark for [Yes, I want to restart my computer now.], and click [Finish].
The computer restarts.

Starting the Software keyboard


z You can use the Software keyboard by clicking if is displayed on the task bar after logging on. If is not dis-
played, click (Start) – [All Programs] – [Panasonic] – [Software Keyboard].

1 Touch the software keyboard.


z To use shortcut key
Example : Ctrl + C
Press Ctrl (turns blue) and then press C.
z If you added the input language, the language bar (e.g. ) is displayed on the notification area. To select the
keyboard language, use the language bar on the notification area. If the keyboard language does not change,
click the title bar of the software keyboard and then click on the application.
A. Software keyboard menu (Î page 16)
A B
B. Moves the software keyboard to a corner of the screen.
C. One tap : Works as shortcut key. (Ctrl + C etc.)
Two taps : Works as the (Windows) key.
D. Works as a right-click.
E. Switches between QWERTY keyboard and numeric keypad. C D E
Software Keyboard 16

NOTE
z You can set a different language to each application (⇒ Windows help), and the keyboard layout switches according
to the application.
z Depending in the language, some keys are displayed in orange. You can use them to input characters such as ë and
ö.

Software Keyboard Menu


1 Click (A). A

2 Add a check mark to the function you want to use.


z [Auto Move]
The software keyboard moves automatically to avoid overlapping the
selected window.
z [Auto Restore]
The software keyboard minimized on the task bar will be restored when you change the input mode. This may
not work on some applications.
z [Always On Top]
The software keyboard appears on the top.
z [Transparent]
The software keyboard appears semi-transparent.
z [Big Size]/[Medium Size]/[Small Size]
Select the size of the software keyboard
z [Ten key (Big)]/[Ten key (Medium)]/[Ten key (Small)]
Select the size of the numeric keypad.
Software Keyboard 17

NOTE
z You can change the currency symbol (B) of the numeric keypad. B
Click (Start) – [Control Panel] – [Clock, Language, and Region] – [Region and
Language] – [Formats] – [Additional settings] – [Currency] – [Currency symbol].
z After changing the currency symbol, click (A), and then change the size of the
numeric keypad so that the selected currency symbol is shown.
z You can input the unit by using (C).

C
Zoom Function 18

By zooming in the screen, small characters or icons become easy to see.


You can operate the computer (e.g. click) with the zoomed screen.

NOTE
z The Zoom function is not available in the following conditions.
• When selecting a larger display resolution than the actual display resolution in the display setting
• On the logon screen during startup of Windows or in the logoff condition
z You cannot zoom the items below.
• Hot key icon displayed when Fn key is pressed
z Motion pictures may not be zoomed in.
z You can use the Zoom function on the external display only in the mirroring mode.

1 Put the cursor (A) on the position you want to zoom in. A B

2 Press the zoom button (B).


: Zoom in
: Zoom out (to the original size)
The area around the cursor is zoomed in.
Each time you press the button, zoom ratio changes. You can zoom
between 100% and 500% (at 50 % intervals).
z You can also click on the notification area and then click to
display Zoom menu and select the zoom ratio.
z You can operate the computer (e.g. click) with the zoomed screen.

„ To move the zoom position C D


Press and hold near the screen frame using the stylus.
Example: Press around (C) to move left.
Press around (D) to move up.

„ To zoom out to the original size


There are 2 ways.
z Press the zoom button to [ ] direction to return to the original screen.
z Click on the notification area and then click to display Zoom menu and
click [100% Zoom].
Zoom Function 19

NOTE
z The Zoom ratio returns to 100% in the following conditions even while the screen is zoomed.
• When you switch the log in user
• When the computer resumes from Sleep/Hibernation
• In the log off condition
• When you press Ctrl + Alt + Fn + (Del)*1
• When the [User Account Control] screen appears
z [Tablet PC Input Panel] does not display while zooming.
*1
For Numeric keyboard model : Fn + (Ctrl+Alt+Del)

Using Zoom Cursor


To use the Zoom Cursor, add a check mark for [Use Zoom Cursor] by following procedure below.
The Cursor changes to while using the Zoom function. will also be displayed when it is on the frame of Windows.

1 Click on the notification area and then click .


Zoom menu appears.

2 Click [Use Zoom Cursor] to add a check mark.

NOTE
z [Use Zoom Cursor] appears only in the following conditions.
• The zoom ratio is 100% (100% Zoom).
• There is no check mark for [Zoom Up Area by Moving Cursor Position].
• Windows Aero is off.
z When using application software displaying a unique cursor (i.e. Paint), note the following
restrictions.
• The cursor unique for the application software is not enlarged.
• The cursor unique for the application software may not be displayed at the right position. Confirm the operation
position using the Windows cursor (enlarged cursor when zoomed).
Zoom Function 20

Cursor synchronization mode


You can synchronize the movement of zoomed screen with the movement of cursor by the following setting.

1 Click on the notification area and then click .


Zoom menu appears.

2 Click [Zoom Up Area by Moving Cursor Position] to add a check


mark.
Cursor synchronization mode becomes active.
Click again to return to Cursor non-synchronization mode.

„ To move the zoom position


When you move the cursor to the position you want to zoom, the zoom position changes as well.

Other settings
„ Always Foremost mode
You can display the task bar in its original size for easy operations even in the zoomed screen.
A Click on the notification area and then click to display Zoom menu.
B Click and add a check mark for [Always Foremost on the Screen]. (In the default set-
ting, check mark is added.)

NOTE
z When [Always Foremost on the Screen] is active, the [Float] mode for [Tablet PC Input Panel] cannot be used.
Zoom Function 21

„ Hot Key Setting


You can make the zoom setting by key combinations.
A Click on the notification area and then click to display Zoom menu.
B Click [Setting].
C Click the text box (A) and press the key you prefer.
You can use only Ctrl or (Shift)*2 key for combinations. A
*2
• To combine with Ctrl or (Shift) key, click the text box and
press together with any key simultaneously. (e.g., Ctrl + Z, etc.)
• You can make 3 types of key combinations.
• Selectable items
[Zoom Up Area by Moving Cursor Position On]: Set Cursor synchro-
nization mode to ON.
[Zoom Up Area by Moving Cursor Position Off]: Set Cursor synchroni-
zation mode to OFF.
[Zoom Up Area Always Foremost Side On]: Set Always Foremost
mode to ON.
[Zoom Up Area Always Foremost Side Off]: Set Always Foremost
mode to OFF.
D Click [OK].
*2
For Numeric keyboard model, use a USB keyboard or software keyboard.
Lower Screen Refresh Rate
Leave the check mark added normally.
When you do not operate the computer certain length of time in the zoomed condition, the screen updating frequency
changes from every 0.1 second to every 1 second.
To keep 0.1 second interval, remove the check mark. In this case, the computer does not enter hibernation in the zoomed
condition.

„ Transparency Setting
You can set the permeability degree for the zoomed screen.
A Click on the notification area and then click to display Zoom menu.
B Click [Zoom Permeability].
C Drag the slider right and left to set the permeability degree.
D Click [OK].
Panasonic Hand Writing 22

You can make a bitmap file (.bmp) of a simple character and a figure such as signature by handwriting on the touchscreen.
CAUTION
z Do not use the Fast User Switching function while Panasonic Hand Writing is active.
z If you install other pointing devices (e.g., commercially available mouse driver), Panasonic Hand Writing will not work.

NOTE

z The display of Panasonic Hand Writing may be distorted if the number of display colors is changed. Click on the
notification area and right-click , then click [Exit Panasonic Hand Writing], and then restart Panasonic Hand Writing.
z Panasonic Hand Writing may not work properly if another application software is active. In this case, close the applica-
tion software and try handwriting again.

Starting Panasonic Hand Writing


1 Click on the notification area, and double-click .
Alternatively you can click (Start) - [All Programs] - [Panasonic] - [Panasonic Hand Writing].
NOTE
z Select the image size before handwriting by clicking [Option] - [Window size]. If you change the size after handwriting,
the image quality will become lower.
z You can copy the bitmap image by clicking [Edit] - [Copy], and paste it in another application software that supports bit-
map format.
Display Rotation 23

Rotating the Display


1 Click on the notification area and click .
2 Click one of the display angles.
NOTE
z While the display is rotated:
• Do not use the Extended Desktop. The touch pad or touchscreen may not work properly.
• Do not operate Touch Screen Calibration Utility.
• Do not set the resolution larger than that of the internal LCD.
• The computer’s performance is slightly lowered.
z When the display is rotated, the zoom function becomes ineffective.
z When the display is rotated, the motion video may not be displayed correctly or the sound may be distorted. Click
[Rotate Primary Landscape].
z When you start up Windows and rotate the display right after logging on, the display may return to the previous state.
Then, the display returns to the rotated state. The similar situation will occur when you switch the user, computer
resumes from Sleep/Hibernation and Windows is unlocked.
Display Rotation 24

Changing the Settings


1 Click on the notification area and click .
The Display Rotation Tool screen appears.

2 Click [Settings].
A
3 Change the settings.
A. You can choose the order of the display rotation. If you choose
[None], the order is skipped.
You can change the following settings only if you logged on to Win-
dows as an administrator.
B. When a check mark for [Allow all users to use setting dialog] is
added, each user can choose the order.
C. When a check mark for [This setting affects all users] is added,
the order which you chosen is set to all users. To use the same
setting for all users, remove the check mark to [Allow all users B C
to use setting dialog] and add the check mark for [This setting
affects all users].

4 Click [OK].
Sleep and Hibernation Functions 25

Starting Up Your Computer Quickly


The sleep or hibernation functions allow you to shut off the computer without closing programs and documents. You can
quickly return to the programs and documents that you were working on before sleep or hibernation.

Function Data is saved to Recovery time Power supply

Sleep Memory Short Required. (If power is not supplied, all data will be lost.)

Hibernation Flash memory Rather long Not required. (However power is slightly consumed to
keep the hibernation.)

Precautions
z Connect the AC adaptor if the computer will be in sleep for a long period of time. If you cannot use the AC adaptor, use
hibernation instead.
z Using sleep or hibernation repeatedly may cause malfunction of the computer. To stabilize computer operation, restart
Windows regularly (about once a week) without using sleep or hibernation.
z Save the necessary data.
z Close files you have opened from removable disks and network drives.
z It may take 1 or 2 minutes to enter hibernation. Do not touch any key though the screen becomes dark.
z The password you set in the Setup Utility is not requested at resuming. You can use the Windows password for security in
sleep or hibernation. In the default setting, you are requested to enter the Windows password when the computer
resumes.
z Do not enter sleep or hibernation in the conditions below, otherwise the data or file may be corrupted, sleep or hibernation
may not work, or malfunction may occur in the computer or the peripheral devices.
• When any of the flash memory drive indicator and the SD Memory Card indicator is on.
• When playing/recording audio files or displaying motion video such as MPEG files.
• When using communication software or network functions.
• When using peripheral devices.
(If peripheral devices fail to work normally, restart the computer.)
Sleep and Hibernation Functions 26

Entering/Resuming from Sleep or Hibernation


„ To enter sleep or hibernation
1 Press the power switch (A) until a beep*1 sounds. A B
Sleep: The power indicator (B) blinks green.
Hibernation: The power indicator (B) goes off.
z There are another 2 ways to enter Sleep/Hibernation.
• Fn + T ( ) (Sleep) / Fn + G ( ) (Hibernation)*2
•Click (Start) - - [Sleep] / [Hibernate].

CAUTION

z At the beep*1, immediately release the power switch. After releasing the switch, do not operate it until the power indi-
cator blinks or goes off. If you press and hold the power switch for longer than 4 seconds, the computer will forcibly
shut down and unsaved data will be lost even if you have set [When I press the power button] to any item in [Choose
what the power buttons do].
z While the computer is entering sleep or hibernation, do not touch the computer.
For example, do not:
• Touch the keyboard, touchscreen or power switch.
• Use an external mouse or other peripheral devices.
• Connect or disconnect the AC adaptor.
• Operate the wireless switch.
• Insert and remove the SD Memory Card.
Wait until the power indicator blinks green (sleep) or goes off (hibernation).
z It may take 1 or 2 minutes to enter sleep or hibernation.

In sleep or hibernation
z Do not attach or remove a peripheral device. Doing so may cause malfunction.
z Power is consumed in sleep. When power is exhausted, the data retained in memory will be lost. Connect the AC
adaptor when using the sleep function.
*1 If the speakers are muted, beeps do not sound.
*2 For Numeric keyboard model : Fn+ 6 ( ) (Sleep) / Fn + 0 ( ) (Hibernation)
Sleep and Hibernation Functions 27

„ To resume from sleep or hibernation


A
1 Press the power switch(A).
z In the default setting, the Windows password will be requested to resume.

CAUTION
z Do not perform the following operations until resuming is complete. After the display is resumed, wait approximately
15 seconds (normally) or 60 seconds (when the computer is on a network).
• Touch the keyboard (except for password input), touchscreen or power switch.
• Use an external mouse or other peripheral devices.
• Connect or disconnect the AC adaptor.
• Shut down or restart Windows.
• Enter sleep or hibernation (Wait approximately 1 minute).
• Operate the wireless switch.
• Insert and remove the SD Memory Card.
z If the computer enters sleep while a USB keyboard or mouse is connected, touching the USB keyboard keys or mouse
will resume the computer.

NOTE
z <Only for model with Bluetooth>
After resuming from sleep or hibernation, the message “TosBtMng has stopped working” may appear.
Click [Close program].
If Bluetooth connections are cut off, click (Start) - [All Programs] - [Bluetooth] - [Bluetooth Settings], and connect to
the Bluetooth devices again.
Sleep and Hibernation Functions 28

Changing When the Computer Sleeps or Hibernates


„ Sleep

1 Click or on the notification area, and click [More power options].


2 Click [Change plan settings] of the power plan you want to change.
3 Select the setting for [Put the computer to sleep], and then click [Save changes].
z The setting for hibernation may change unexpectedly when you change the setting for sleep. Confirm that the
time to enter hibernation is 1,080 minutes (default setting) or longer (below).

„ Hibernation
1 After the step 2 of “Sleep” setting (above), click [Change advanced power settings].
2 Double-click [Sleep], and double-click [Hibernate after].
3 Click the item and select the setting.
4 Click [OK].
Saving Power 29

You can extend battery life and save power also during AC adaptor usage.

Reducing Power Consumption


Use the methods below to reduce power consumption.

z Change [Power Options]


Click (Start) - [Control Panel] - [System and Security] - [Power
Options] to select [Power saver].
While [Panasonic Power Management] is selected as the factory
default, selecting [Power saver] will further reduce power consump-
tion.
Also, to make detailed settings such as reducing the time entered in
the [Turn off the display] setting, click [Change plan settings].

z Press Fn + Q ( )*1 to reduce LCD brightness


Reducing internal LCD brightness will reduce power consumption.
*1 For Numeric keyboard model : Fn + * ( )

z Turn off the computer when it is not in use


You can also turn off only the wireless LAN, wireless WAN or Bluetooth power.

z Disconnect external devices (USB devices, external mice, etc.) that are not being used

z Use Sleep/Hibernation
Press Fn + T ( )*2 to set the computer to sleep or Fn + G ( )*3 to set it to hibernation when you have to leave the
computer. This shuts down computer operation to reduce power consumption.
To confirm current settings, click (Start) - [All Programs] - [Panasonic] - [Power Saving Utility] - [Advanced] to view
[Wired LAN standby power saving function] or [Wireless LAN standby power saving function].
*2 For Numeric keyboard model : Fn + 6 ( )
*3 For Numeric keyboard model : Fn + 0 ( )
Security Measures 30

Use these features to protect your data.


z Another security measure
• Embedded Security (TPM) (Î page 92): For further information, refer to the Installation Manual of “Trusted Platform
Module (TPM)”.

Setting the Supervisor Password/User Password


Set the Supervisor Password before setting the User Password.

1 Start up the Setup Utility (Î page 86).


2 Select [Security].
3 Select [Set Supervisor Password] or [Set User Password], and press (Enter).
4 Enter your password in [Create New Password] and press (Enter).
z When the password has been set, you need to enter your password in [Enter Current Password] and press
(Enter).
z To disable the password, leave the input field empty and press (Enter).

5 Enter your password again in [Confirm New Password] and press (Enter).
6 Press Fn + B (F10)*1, and then select [Yes] and press (Enter).
*1
For Numeric keyboard model, connect a USB keyboard and press F10.

CAUTION
z Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con-
tact Panasonic Technical Support.
z When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people
may set or change the password.

NOTE
z The password will not be displayed on the screen.
z You can use up to 32 alphanumeric characters (including spaces).
• The case (upper/lower) is ignored.
• Use only the upper horizontal row of numeric keys to input your password.
• You cannot use (Shift) and Ctrl to input a password.
z Disabling the Supervisor Password also disables the User Password.
Security Measures 31

Preventing Your Computer from Unauthorized Use


You can set a start-up password to protect your computer from unauthorized use.

1 Set the password (Î page 30), and select [Enabled] in [Password on Boot] in the
[Security] menu of the Setup Utility (Î page 92).
NOTE
z If the Supervisor Password or User Password has been set, the password input screen will be displayed on starting-up
of the Setup Utility even though [Password on Boot] is set to [Disabled].

Preventing Your Flash Memory Data from Being Read or Written


The flash memory lock function protects the flash memory data from being read or written when the flash memory is attached
to another computer. The data can be read/written when the flash memory is returned to the original computer.

1 Select [Enabled] in [Hard Disk Lock] in the [Security] menu of the Setup Utility (Î page 92).
CAUTION
z For the data being read/written on the original computer, the Setup Utility settings must be the same as when the flash
memory was removed.
z You cannot use the flash memory lock function without setting the Supervisor Password. Set the Supervisor Password
beforehand (Î page 30).
z When you have your flash memory drive repaired
• Contact Panasonic Technical Support.
• Before sending back the flash memory drive, be sure to set the [Hard Disk Lock] to [Disabled].

NOTE
z The flash memory lock function works with the built-in flash memory. It does not work with the external hard disk.
z We recommend you to set [Password on boot] to [Enabled] to ensure security though it is not required to enable the
flash memory lock. (Note that the flash memory lock does not guarantee complete protection of the data.)
Battery Power 32

Battery Indicator
You can attach 2 batteries packs to this com-
puter. The battery indicators are prepared for A B B A
each battery.
A : Battery 1 indicators
B : Battery 2 indicators

Battery indicator Battery status

Not lit The battery pack is not inserted or not being charged.
• You can check presence of the battery pack by pressing Fn + F ( )*1 (Î page 34)

*1 For Numeric keyboard model : Fn + 9 ( )

Orange Charging is in progress.

Green The battery is fully-charged.

Blinking green When you attach the battery cover with the battery pack already inserted:
You can check the battery level by blinking times.
Blinking times Battery level
5 times 95 % to 100 %
4 times 50 % to 94 %
3 times 25 % to 49 %
2 times 5 % to 24 %
1 time 0 % to 4 %
Except for the operations stated above:
In high temperature mode, the battery pack is discharging the power to 80%*2 of normal
temperature mode (Î page 35).
Do not remove the battery pack since the power is not supplied even if you connect the
AC adaptor in this mode. If remove the battery pack, the computer will be turned off and
lose data.
*2
In high temperature mode, the 100% battery level is equivalent to 80% level of the normal
temperature mode.
Battery Power 33

Battery indicator Battery status

Red The remaining battery is approximately 9% or less.

Blinking red When blinking approx. every 1 second:


The battery pack or the charging circuit is not operating properly.

When blinking approx. every 4 second:


The battery cover is open.
You can remove the battery pack in this case.

When blinking approx. every 0.5 second:


The battery cover is open.
If you remove the battery pack in this case, the power supply is cut off and the computer
is shut down. Do not remove the battery pack because this may cause data to be lost and
the computer to malfunction.

Blinking orange The battery cannot be charged temporarily due to the following reasons:
• Its internal temperature is out of the acceptable range.
• The power supply is not enough because software applications or peripheral
devices are consuming a large amount of power.

Blinking green and The temperature is low and the computer is warming up to prevent the flash memory
orange alternately drive from malfunctioning. The computer will start automatically after warming-up.

NOTE
z Once the battery is fully charged, the computer performs recharging only when the battery level becomes less than
approximately 95%, so overcharging is avoided.
Battery Power 34

Checking the Remaining Battery Charge


You can check the remaining battery charge on the screen.

(After logging on to Windows)

1 Press Fn + F ( )*3.
z When the battery pack is inserted (example)
Normal temperature mode High temperature mode
(Î page 35) (Î page 35)

In charging

In discharging
(The battery pack in the
frame is discharging)

z When the battery pack is not inserted

*3 For Numeric keyboard model : Fn + 9 ( )


NOTE
z The battery display may not correspond to the actual remaining battery charge in the cases as below. To correct the
display, perform the Battery Recalibration (Î page 37).
• The battery indicator remains red.
• The indicator lights orange and the display shows 99% for a long time.
• Low battery warning appears soon after a short time of use.
This can occur when the computer is in sleep for a long time without power supply from the AC adaptor.
z The battery display may not be the same as that of notification area. This is not a malfunction.
Battery Power 35

High temperature mode


The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature envi-
ronment or used for a long time with its battery fully charged.
Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility (Î page 89).
NOTE
z Note that a level corresponding to a 100% charge for high temperature mode is approximately equivalent to an 80%
charge level for normal temperature mode.
z After switching from [Normal Temperature] to [High Temperature] or vice versa, the remaining battery capacity will not
be displayed correctly until the battery pack is completely discharged or fully charged.
z In the [Auto] mode:
Once the computer has automatically switched from the normal temperature mode to the high temperature mode, the
computer will not switch back to the normal temperature mode until the battery has been used and recharged to a total
charge level of about 5 times as much as that of the fully-charged state. This is to avoid battery deterioration.
In [Auto] mode, mode switching is possible only for the battery pack in operation. The other battery’s [Environment]
mode remains the same.
Battery Power 36

Computer behavior with low battery


The default settings are as follows.
z This computer automatically switches from Battery 1 to Battery 2 and vice versa when either battery becomes empty.
When both batteries are not sufficiently charged, the computer operates as below.

When the battery level becomes 10% When the battery level becomes 5%
[Low battery alarm] [Critical battery alarm]

z Displays a message that the battery level is low. z The computer enters hibernation.

↓ ↓

Charge the battery. Connect the AC adaptor or replace the battery to start up
the computer.

z Connect the AC adaptor immediately. If you do not z Connect the AC adaptor and charge the battery.
have the AC adaptor, exit the running programs and z If you have a fully charged spare battery, turn off the
Windows, then confirm that the power indicator is off. computer, replace the battery and turn the computer on
z If you have a fully charged spare battery, turn off the again.
computer, replace the battery and turn the computer on When the computer enters hibernation with the battery
again. down and you resume the operation without charging
the battery, the Windows Resume Loader starts up. Fol-
low the on-screen instructions. After that, however,
Windows may not start up normally, or the [Low battery
level]/[Critical battery level] function may not work nor-
mally.
Battery Power 37

Correcting the Battery Display (Battery Recalibration)


The “Battery Recalibration” function measures and memorizes the battery capacity. To correct the battery display, use this
function to fill the battery and then discharge it completely. Perform the procedure at least once immediately after purchasing
the computer. Normally the interval of battery recalibration is 3 months. The battery display may not be correct when the bat-
tery pack deteriorates after a long time use. In this case, perform the procedure again.

1 Connect the AC adaptor.


2 Close all the applications.
3 Perform “Battery Recalibration”.
A Click (Start) - [All Programs] - [Panasonic] - [Battery] - [Battery Recalibration].
B When the confirmation message appears, click [Start].
z Frequent recalibration of the battery can degrade the battery. A caution message appears when the battery
recalibration is performed at the shorter interval than approximately a month. In this case, cancel the battery
recalibration.
C When the message requests shut down of Windows, click [Yes].
The battery recalibration starts.
After the battery pack is fully charged, discharging starts. When the discharging is completed, the power goes off
automatically.
After the battery recalibration is finished, normal charging starts.
NOTE
z The temperature range should be 10°C to 30°C {50°F to 86°F}.
z The battery recalibration may take a long time due to the large battery capacity. This is not a malfunction.
• Full charge: Approx. 5.5 hours with 2 batteries
• Complete discharge: Approx. 6 hours with 2 batteries
z If the computer is turned off during the battery recalibration (e.g., due to power failure, or accidental removal of the AC
adaptor and battery pack), the battery recalibration will not be completed.
z You can also perform the battery recalibration with the following procedure.
A Restart the computer.
B Press and hold Fn + (F9)*4 while the [Panasonic] boot screen is displayed just after the computer starts the
startup procedure.
C When the remaining battery capacity is displayed, press (Enter).
D Follow the on-screen instructions.
*4
For Numeric keyboard model, connect a USB keyboard and press F9.
Battery Power 38

Replacing the Battery Pack


If you have a battery charger (optional) or Cradle (optional), you can remove one battery pack to charge while the other bat-
tery pack is operating.
The battery pack is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably
short and not recovered even after recalibrating the battery, replace with a new battery.
CAUTION
z The battery pack is not charged when you first purchase it. Be sure to charge it before using for the first time. Charging
starts automatically when the AC adaptor is connected to the computer.
z Use only the specified battery pack with your computer.

Checking the battery pack that can be replaced/removed


Remove/replace the battery pack under the right conditions according to the chart below because if the computer is mistak-
enly shut down, this may cause data to be lost and the computer to malfunction.

When the com- When the AC adaptor Only one battery pack can be removed/replaced.
puter is ON or in is not connected To check if the battery pack can be removed/replaced:
Sleep When you open the battery cover, the blinking (red) of battery indicator
tells.
• When blinking approx. every 4 seconds: Can be replaced
• When blinking approx. every 0.5 second: Cannot be replaced

When the AC adaptor Both battery packs can be removed/replaced.


is connected

When the computer is OFF Both battery packs can be removed/replaced.

When the computer is in Hibernation Both battery packs can be removed/replaced.


Battery Power 39

1 Place the computer with the panel side down.


z Place it on a soft cloth, etc.

2 Remove right and left hand strap clips from the computer.
The illustration shows the clip on the left side as an example.
A Remove the edge of hand strap passing through the clip.
B Tip the top of clip front.
C Pull out the clip from the computer.
z Do the same for the right clip.

3 Open up the whole hand strap.

4 Press and hold (A) and slide the latch to unlock the battery
A
cover.
The following illustration shows how to attach/remove Battery 1 as an
example.
Do the same for Battery 2.
Battery Power 40

5 Remove the battery cover.


z Check the blinking (red) status of battery indicator. (Î page 38).

6 Pull the tab to remove the battery pack.


A Slightly pull the battery pack to front.
B Lift up the battery pack.

7 Insert the new battery pack.


A Insert the battery pack matching with (B) side.
B Slide down the battery pack. B

8 Attach the battery cover.


A Insert the claw of the cover matching the dent of computer.
B Press down the latch side of cover to close.
z If the cover does not close firmly, insert the claw again. If the problem
persists, check if the battery is inserted properly.
Battery Power 41

9 Pressing and holding the battery cover, slide the latch to


A
fix.

10 Attach the hand strap back to the original form.


z Take the step 2 (A to C) in the reverse order.

CAUTION
z Make sure the latch is securely locked, otherwise the battery pack may fall when you carry the computer.
Customizing the Power Setting 42

You can choose the optimum power setting for your operating condition by selecting a power plan. You can also create your
own power plan.

Changing the Power Plan Setting


1 Click or on the notification area and click [More power options].
2 Click [Change plan settings] of the power plan you want to change.
3 Change the settings.
z [Change advanced power settings]: You can make more detailed settings.

4 Click [Save changes].

Creating Your Own Power Setting


1 Click or on the notification area and click [More power options].
2 Click [Create a power plan], click the basic plan and input the name of power plan.
3 Click [Next].
4 Change the settings and click [Create].
z To change the settings or to make more detailed settings. (above “Changing the Power Plan Setting”)

Deleting the Power Plan


1 Click or on the notification area and click [More power options].
2 Click the power plan other than the power plan to be deleted.
3 Click [Change plan settings] displayed under the power plan that you want to delete.
4 Click [Delete this plan], and then click [OK] on the confirmation screen.
SD Memory Card 43

SD Memory Card Information


z This computer supports SDHC Memory Cards (SD Memory Cards with a capacity more than 2 GB).
z When you use a miniSD Card or a microSD Card, set the card to a miniSD Card adaptor or a microSD Card adaptor, and
insert/remove the card with the adaptor. Be sure not to leave the adaptor in the card slot.
z The SD Memory Card has a copyright protection function which is compatible with content on-demand services on the
Internet, etc.
z To use the SD Memory Card on other devices, format the card on the devices. For further information, refer to the instruc-
tion manual of the devices.

Handling and storage cautions


z Store the SD Memory Card in the case after removing it from the computer.
z Do not:
• Disassemble or modify the card.
• Hit, bend, or drop the card.
• Touch the terminals with fingers or metal object.
• Remove the labels of the card / Attach other labels or stickers to the card.
z Do not place the card in the following locations.
• In direct sunlight or in very hot location such as inside of a car.
• In very dusty or humid location.
• In location subject to corrosive gas, etc.

Data handling cautions


z Set the write-protect switch (A) to the LOCK position. Unlock the switch when recording
(checkout), saving, or editing data.
z We recommend you to back up the important data to another storage medium.
z When disposing the card, we recommend you to physically destroy the card (using a ham-
mer, etc.) to prevent personal or confidential data leakage.
SD Memory Card 44

Inserting/Removing the SD Memory Card


CAUTION
z Do not remove or insert the SD Memory Card until Windows has completed loading.
z Do not remove the card or turn off the computer in the following cases, otherwise the data may be corrupted.
• While the computer is in sleep or hibernation.
• While the SD Memory Card indicator is on.
• While data is being read from or written to the card.
• Immediately after the writing operation.
The computer may still continue the access to the card just after writing operation. If you remove the card before the
operation is completed, the data may be damaged or the card access may no longer be performed normally.
z Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user, or any other damages,
direct or indirect.
z Do not forcibly draw out the card, otherwise the slot may be damaged.
z Insert the card in the correct direction, otherwise the card and the slot may be damaged.
z After resuming from sleep or hibernation, do not access the SD Memory Card for approximately 30 seconds.

„ To insert the card


1 Open the cover.
A Slide the latch down to unlock the cover.
B Open the cover.

2 Insert the SD Memory Card with the label side facing up and
with the cut corner facing in.
z It may take 0.5 to 1 minute for the computer to recognize the SD Memory
Card which is inserted for the first time to this computer.
SD Memory Card 45

„ To remove the card


Preparation
z Save the data and close all applications.
z Open the cover and confirm the SD Memory Card indicator (A) is off.

1 Disable the card function.


A Click on the notification area and click .
B Select the card. A
z These steps are not necessary when removing the card after turning off the
computer.

2 Remove the card.


A Press the card so it comes out of the slot.
B Draw it straight out.
USB Devices 46

Connecting/Removing USB Devices


„ To connect the USB device
1 Open the cover.
A Slide the latch down to unlock the cover.
B Open the cover.

2 Connect the USB device to the USB port.


When using the cable specifically designed for this, you can tighten screws at
position (A).
For further information, refer to the instruction manual of the USB device.

„ To remove the USB device


1 Disable the USB device.
A Click on the notification area and click .
B Select the USB device.
z These steps are not necessary when;
• Removing the device after turning off the computer.
• is not displayed.
• The device does not appear in the list in step A.

2 Remove the USB device.


USB Devices 47

NOTE
z If you have the Cradle (optional), you can connect USB devices to the Cradle.
z You can select whether the USB port of the computer is to be [Enabled] or [Disabled] in Setup Utility (Î page 89). It is
separated from the setting for the USB ports of the Cradle.
z You may need to install the driver for the USB device. Follow the on-screen instructions or refer to the instruction man-
ual of the USB device.
z You may need to install the driver again when connecting the device to another port.
z If the computer enters sleep while a USB keyboard or mouse is connected to the computer, touching the USB key-
board keys or mouse will resume the computer. (When connected to the USB port of the Cradle, touching the USB
keyboard or mouse will not resume the computer.)
z When a USB device is connected, sleep and hibernation may not function normally. If the computer does not start up
normally, remove the USB device and restart the computer.
z When the USB device is removed and then inserted while the computer is on, may appear in the Device Manager
and the device may not be correctly recognized. In this case, remove and connect the device again, or restart the com-
puter.
z When a USB device is connected, power consumption increases. Remove the USB device when it is not in use, espe-
cially when operating by battery power.
Camera 48

<Only for model with Camera>


I

Camera Light

Camera Lens

CAUTION
z Do not look directly at the camera light.

„ Using the Camera


1 Hold both sides of the computer to aim the camera.

NOTE
z When the computer is moved from hot and humid environments to cold environments, dew condensation may form
mist inside the lens. This is not a malfunction. Wait until the lens dry.
Camera 49

Starting up Panasonic Camera Utility


Start up the Panasonic Camera Utility to take pictures and videos.

1 Click (Start) - [All Programs] - [Panasonic] - [Panasonic Camera Utility].

NOTE
z If you use this utility and other multi-media software at the same time, an error may occur. Close all multi-media
software including this utility and restart this utility.
z If an error message appears and nothing is displayed, restart this utility.
z Two or more users cannot use this utility with Windows Fast User Switching function.
z When the computer has resumed from standby or hibernation, an error may appear and the connection with the cam-
era device may be lost. If this occurs, restart this utility.
Camera 50

Taking Pictures
Taking Pictures

Switch the light on


and off (See below)
Take photo
(Î page 51)
Burst shooting
(Î page 52)
Recording
(Î page 53)
Zoom in
(Î page 51)
Photo library

Video library

„ Switch the light on and off


To switch the light on and off.

1 Click or click [Control] - [Camera Light], then click [ON] or [OFF].

z When the camera light is on, the icon changes to .


z You can assign the Light function to an application button.
(Î page 56 “Assigning the Light/Zoom In/Take Photo Functions to an Application Button”)
z The light turns off automatically after a certain period of time. Click [Control] - [Camera Light] - [Settings] to set
your lighting duration preferences.
z To maximize battery and LED life, it is not recommended to keep the light on for a long period of time.
Camera 51

„ Zoom In
To enlarge or reduce the camera image.

1 Click or click [Control] - [Zoom] and select [x 1.0], [x 1.5], [x 2.0], [x 2.5], or [x 3.0].
z You can assign the Zoom In function to an application button.
(Î page 56 “Assigning the Light/Zoom In/Take Photo Functions to an Application Button”)
z Each time you click the zoom magnification goes up in the order of [x 1.0], [x 1.5], [x 2.0], [x 2.5], [x 3.0].

To return to [x 1.0], click when the zoom is [x 3.0].


z You can zoom in/out by dragging the screen up-and-down.
NOTE
z Enlarging the screen by using the zoom button on the left of the LCD (Î page 18) will not enlarge the camera’s image.

„ Take Photo
You can record the camera image as a picture.

1 Adjust the direction of camera, zoom (See above), picture quality (Î page 52), etc..

2 Click or click [Photos] - [Take photo].

z While taking photos, the icon changes to indicating the photo is being captured.
z You can assign the Take Photo function to an application button.
(Î page 56 “Assigning the Light/Zoom In/Take Photo Functions to an Application Button”)

NOTE

z You can view pictures by clicking or through Windows Explorer (default location is my pictures folder).
z When the distance between the camera and subject is too close, the image may be out of focus.
z When you take photos while the light is on, the light-up duration is reset to the time setting for the “Auto Off Setting”
(Î page 50).
Camera 52

„ Burst Shooting
You can take pictures in fixed intervals.

1 Click or click [Photos] - [Start Burst Shooting].


z During Burst shooting, the icon changes to

2 Click or click [Photos] - [Stop Burst Shooting].

NOTE
z During Burst shooting, naming, saving or canceling photos is not available.
The default name for saving photos is the date and time the picture was taken.

Changing the Settings for Taking Pictures

1 Click [Photos] - [Settings].


C
2 Change to preferred settings and click
[OK].
D
z When the following boxes are checked,
• Box (A) only: Select to save or cancel, after the photo is
taken
Save ( ) and delete icons ( ) will appear after the
photo is taken. Photo will be saved using default name A
(date/time). B
• Box (B) only: Name the taken photo
Photo can be named (and saved) using the windows File
Name box that appears after photo is taken. Photo can be
deleted by selecting “cancel”.
• Boxes (A) and (B): Select to save or cancel, after the photo is taken & Name the taken photo
Save ( ) and delete icons ( ) will appear after the photo is taken. Photo can be named after save icon ( ) is
selected using the windows File Name box.
Camera 53

NOTE
z At (C), if you specify an externally connected storage device as the save destination, the camera software may
operate slowly. In this case, specify the flash memory as the save destination.
z High-quality pictures can be obtained by checking (D). Also, regardless of the display screen size, you can take
pictures with the selected resolution.
• When this feature is enabled, photos may take more time to load.
• When this feature is disabled, photos will be saved with the resolution selected for the [Video Format] (Î page 55).

Recording Video
„ Recording Video
1 Click or click [Video] - [Start Recording].
While recording, the icon changes to .

2 Click or click [Video] - [Stop Recording].


NOTE
z You cannot zoom or display the date/time stamp while recording.
z When the distance between the camera and subject is too close, the image may be out of focus.
z If you specify an externally connected storage device as the save destination, the camera software may operate
slowly. In this case, specify the flash memory as the save destination.
z The file is saved with the resolution set for [Video Format] (Î page 55).
z Only video is recorded. To record audio, please attach an external microphone.
z If you rotate the display, pictures may not be displayed correctly. Do not rotate the display while recording.
Camera 54

Changing the Settings for Recording Video

1 Click [Video] - [Settings].


2 Change to preferred settings and click [OK].
z When the following boxes are checked,
• Box (A) only: Select to save or cancel, after the video is recorded
Save ( ) and delete icons ( ) will appear after the video
A
is taken. Video will be saved using default name (date/time). B
• Box (B) only: Name the recorded video
Video can be named (and saved) using the windows File
Name box that appears after stopping the video. Video can be
deleted by selecting “cancel”.
• Boxes (A) and (B): Select to save or cancel, after the video is
recorded & Name the recorded video
Save ( ) and delete icons ( ) will appear after the video is taken. Video can be named after save icon ( ) is
selected using the windows File Name box.

Settings
„ Setting Audio
Set your sound preferences on the [Audio Control] screen.

1 Click [Settings] - [Audio Control].

NOTE
z To set sound preference, please attach an external microphone.
z Some items cannot be set depending on the device.
Camera 55

„ Setting Image Quality


Set your image quality preferences on the [Image Control] screen.

1 Click [Settings] - [Image Control].

„ Setting the Compressed Data Format/Resolution for the Image


1 Click [Settings] - [Video Format].
z [Color Space / Compression]
Set the compressed data format for the image.
z [Output Size]
Set the image resolution.

NOTE
z Make sure the image resolution is within the range of the display resolution of this computer (Refer to “Specifications -
Display Method” in OPERATING INSTRUCTIONS).
z If you set [Output Size], the [Frame Rate] is automatically determined.
z The setting items depend on the device, some items cannot be selected.
Camera 56

„ Assigning the Light/Zoom In/Take Photo Functions to an Application Button


You can assign the Light/Zoom In/Take Photo functions to the application buttons (A).

1 Click on the notification area and then click . A

2 Select [Setup] menu to open the Hardware Button


Settings window.
3 Input the following in any one of [Button 1] to [Button 4]
(B).
z Input the following in any one of buttons.
<When assigning the “Switch the light on and off” function> (Î page 50)
c:\program files\panasonic\lightsw\lightsw.exe

<When assigning the “Zoom in” function> (Î page 51)


B
c:\program files\panasonic\panasonic camera utility\pcam.exe /zoom_in

<When assigning the “Take photo” function> (Î page 51)


c:\program files\panasonic\panasonic camera utility\pcam.exe /shutter

<When assigning the “Take photo” function by specifying the file name>
(Î page 52)
c:\program files\panasonic\panasonic camera utility\pcam.exe /shutter_name

4 Click [OK].

NOTE
z When the Panasonic Camera Utility is not running, and if you press one of the buttons to which the “Zoom in” function,
“Take photo” function, etc. are assigned, the Panasonic Camera Utility will be activated. Press the button again to use
the function assigned.
z If you operate the Utility after assigning the “Take photo” function, the same operation will be performed as the one
when the check marks both for (A) and (B) are not added in “Changing the Settings for Taking Pictures” (Î page 52).
z If you operate the Utility after assigning the “Take photo” function by specifying the file name, the same operation will
be performed as the one when the check mark for (A) is added and check mark for (B) is not added in “Changing the
Settings for Taking Pictures” (Î page 52).
Barcode Reader 57

<Only for model with Barcode Reader>

Reading Window

Trigger Buttons

CAUTION
z Do not look directly into the reading window.
<For model with 1D Barcode Reader>
DO NOT LOOK DIRECTLY AT THE LASER LIGHT.
<For model with 2D Barcode Reader>
DO NOT LOOK DIRECTLY AT THE LED LIGHT.
z Be sure to read “Precautions” in OPERATING INSTRUCTIONS.

NOTE
z When the computer is moved from hot and humid environments to cold environment, dew condensation may mist up
inside the lens. This is not a malfunction.
Wait until the lens dry.
Barcode Reader 58

Setting for Barcode Reader


Click on the notification area then the following menu opens by clicking (for model with 1D Barcode Reader) / (for
model with 2D Barcode Reader) icon.

Connection to Barcode To reduce the power consumption, stop barcode reader connection within 1 minute
(Power Saving Mode) after reading a barcode.

Connection to Barcode Keep barcode reader active even after reading a barcode.
(Always-On)

Disconnect Barcode Module Stop barcode reader connection in Always-On mode or Power Saving Mode.

Confirmation Message On If the trigger button is pressed in Power Saving Mode, “Push Barcode Trigger
again to enable Barcode.” message is displayed to prevent operational errors.*1

Add Enter-Key code*2 Add a line feed code after a barcode string.

Exit 1D Barcode Key Emulator*2 Exit barcode reader operation.

About 1D Barcode Key Emulator*2 Display version Information of 1D Barcode Key Emulator.

Allow Code 39*3 Allow Code 39 type barcode. You can change the setting by scanning Enable/Dis-
able of Code39.

Packet Mode*3 Receive barcode decode data in packet mode.

Exit 2D Barcode Key Emulator*3 Exit barcode reader operation.

About 2D Barcode Key Emulator*3 Display version Information of 2D Barcode Key Emulator.
*1
The confirm message is closed in the following cases.
• When five seconds pass from the display message.
• When the [Close] in the message window is clicked.
• When the trigger button is pushed again.
*2 This list appears only for model with 1D Barcode Reader.
*3 This list appears only for model with 2D Barcode Reader.
Barcode Reader 59

NOTE
z When the computer enters Sleep or Hibernation in Power Saving Mode or Always-On mode, the Barcode Reader is
disabled. [Barcode Module was disconnected by changing the power status] message appears at the next resume tim-
ing.
• In Power Saving Mode, click [OK] to reconnect with the Barcode Module.
• In Always-On mode, click [OK] and select [Connection to Barcode (Always-On)] again from the above menu to
reconnect with the Barcode Module.
z When the computer is shut down in Power Saving Mode or Always-On mode, the Barcode Reader is disabled.
• In Power Saving Mode, just turn on the computer to reconnect with the Barcode Module.
• In Always-On mode, the Barcode Module is not reconnected only by turning on the computer. Select [Connection to
Barcode (Always-On)] again from the above menu.

Reading Barcodes
1 Aim the reader at the barcode.
2 Press one of the trigger buttons on the rear side of the computer.
<For model with 1D Barcode Reader>
The red read beam for reading is emitted from the reading window. Make sure the red read
beam covers the entire barcode.
<For model with 2D Barcode Reader>
The LED lights red to indicate the reading position.
Press trigger button.

To Correctly Read a Barcode with This Computer, Observe the Following.


z The reading angle is important factor. Perform reading at the angle indicated in the figure. We recommend you to set at
approximately 2° to 3° angle from the perpendicular position.

Recommend
2° to 3°
Barcode Reader 60

z Hold the reader farther away when reading a larger barcode, and closer in when reading a smaller barcode or a thinner
barcode.
<For model with 1D Barcode Reader>
z Perform reading so that the red read beam for reading intersects the barcode itself (including at least 12.7 mm {1/2"}
beyond each edge of the barcode).

Right Wrong

less than
or or
longer longer

<For model with 2D Barcode Reader>


z Perform reading so that the entire symbol falls within the center of the red LED light.

Right Right Right Right

LED light

z The reader can still read a barcode even if the barcode is not in the center of the red LED light. However, if a part of the
barcode lies slightly outside the LED light, the barcode cannot be read. Make sure the entire barcode is inside the LED
light.
Right Wrong

LED light
Barcode Reader 61

Cleaning the Reading Window


If the reading window is dirty, gently wipe the reading window with a cloth or a cotton swab moistened with water.

Do not allow materials that can easily scratch the reading window to touch the window, such as sandpaper or metal object. In
addition, do not directly apply a liquid such as water, detergent, or alcohol, on the surface of the window.
For parts other than the reading window, please read “Maintenance” in the Personal Computer Operating Instructions.
Fingerprint Reader 62

<Only for model with Fingerprint Reader>


Fingerprint
Reader

NOTE
z Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give
little data for personal identification.

How to Use the Fingerprint Reader


This section explains how your fingerprints are enrolled and authenticated.

1 Slide your finger.


z To prevent a reading error.
A Set the first joint of your index finger on the sensor as illustrated to the right.
B Slide your finger until it completely crosses.
• You can slide your finger from both sides.
Fingerprint sensor
z When the fingerprint sensor does not enroll or authenticate your fingerprint properly:
• You slid your finger too fast or too slow.
• Your finger was soiled or it has a scar on the surface.
• Your finger was wet or extremely dry.
• Your fingerprint does not have sufficient data for personal identification.
For further information, refer to “Fingerprint Reader” (Î page 109).

CAUTION
z We shall not be liable for any loss or damage whatsoever resulting from your Fingerprint device or neglect of Finger-
print device use, or any data loss resulting from such developments as Fingerprint authentication device malfunction-
ing.
Fingerprint Reader 63

Overview
Fingerprint’s Outline
The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users. Therefore
the passwords and token devices are exposed to the risk of being lost, stolen and hacking.
The Fingerprint authentication method uses user’s fingerprints instead of passwords for security authentication. You can use
your fingerprints to start up your computer and log on Windows.
We recommend you use the Fingerprint Reader in combination with the TPM (Trusted Platform Module) to increase the secu-
rity level of your computer.

Recommended Installation Procedure


Performed by the Computer Administrator Performed by each user
Step 1 Step 4
TPM Installation (⇒Installation Manual of TPM) User Fingerprint Enrollment
(If the TPM is not being used, skip this step.) User’s Data
• Windows Logon Password
• Fingerprint
Step 2 • Fingerprint Backup Password
Fingerprint Utility Installation • Power-on Password

Step 3
TPM Fingerprint Utility Initialization
(If the TPM is not being used, skip this step.)

„ To access the online manual


This manual describes Step 2, 3 and the initial part of Step 4.
For further information, refer to the UPEK Protector Suite QL Help menu.
z Click (Start) - [All Programs] - [Protector Suite QL] - [Help].
Fingerprint Reader 64

Precautions

„ Security Functions
Q Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please
acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your
Fingerprint device.
z The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords. You
might not be able to use your data if you lose fingerprints, keys, credentials and passwords. Back up the Fingerprint
authentication data in a safe place. For further information, refer to “Backup” (Î page 68).
z General interaction with third-party applications: There is no guarantee that there will not be any negative interaction with
any third-party software, and will not accept any responsibility for such an interaction.

Installation
1 TPM Installation
Refer to the Installation Manual of “Trusted Platform Module (TPM)”.
z Click (Start), input [c:\util\drivers\tpm\readme.pdf ] in [Search programs and files], and press (Enter).

2 Fingerprint Utility Installation


Performed by the Computer Administrator.
A Log on to Windows as an Administrator.
B Close all other programs.
C Click (Start), input [c:\util\drivers\fngprint\install\setup32.exe] in [Search programs and files], and press
(Enter).
D Click [Next].
Installation starts. Follow the on-screen instructions.
E When the “Protector Suite *.* has been successfully installed.” message appears, click [Finish].
At the confirmation message, click [Yes].
The computer restarts.
F Log on to Windows as an Administrator.
The “Protector Suite QL Icon” appears in the notification area.
• If the icon does not appear, click .
Fingerprint Reader 65

3 TPM Fingerprint Utility Initialization


Performed by the Computer Administrator.
The “Invalid TPM status” message is displayed by the “Protector Suite QL Icon” in the notification area.
• If the icon does not appear, click .
z If the TPM is not being used, skip this step.
A Click on the “Invalid TPM status” message to start [Advanced Security Initialization Wizard].
Follow the on-screen instructions.
NOTE
z If the “Invalid TPM status” message is not displayed, click (Start) - [All Programs] - [Protector Suite QL] - [Control
Center] - [Settings] - [System Settings] - [TPM] - [Initialize TPM].

4 User Fingerprint Enrollment


Performed by each user.
A Click (Start) - [All Programs] - [Protector Suite QL] - [User Enrollment].
Carefully read the License Agreement, select [I Accept the terms of the License Agreement] and click [OK].
B Click [Next].
C Select an enrollment mode, and click [Finish].
z Enrollment mode
You can make the configuration for the enrollment only once during this initialization phase.
• Enrollment to the biometric device
All enrolled fingerprints are stored directly in the fingerprint sensor. The user data will be secured by the
hardware protection keys obtained by the fingerprint sensor. The number of the available fingerprints
appears in the display.
• Enrollment to the hard disk
All enrolled fingerprints are stored on the flash memory. Hardware protection of the user data is not possi-
ble, but multiple users can enroll their fingerprints.
z When the [Finish] screen appears, read the description carefully.
z [User Enrollment] wizard starts. Follow the on-screen instructions.

NOTE
z Enroll at least 2 fingers. Even if one of them is injured, you can use another one to access your account and secret
data. For further information about the enrollment, refer to “How to Use the Fingerprint Reader” (Î page 62) and [Fin-
gerprint Tutorial].
• Click (Start) - [All Programs] - [Protector Suite QL] - [Fingerprint Tutorial].
Fingerprint Reader 66

z We recommend you use the Power-on Security feature. This feature prevents unauthorized access to the user’s
computer at the BIOS level.
After first finger enrollment, [Power-on Security] message appears. Select [Yes].
A When the [Power-on Security] screen appears, click [Manage Passwords].
B Select [Power-On] in [Password Types], and click [Set password].
C Enter the password for [Power-on Security], and click [OK].
D Click [Close].
E Add a check mark for [Power-On] in [Password Types].
F Enter the password (step C), and click [OK].
G Click [Next].
• Follow the on-screen instructions.

NOTE
z To use the Power-on Security feature, enable it by following the steps described above.
Do not use the fingerprint lists in the Setup Utility to change the setting for [Power-on Security] except for the specific
case such as the Finger print device cannot be used.
z When you use the Power-on-Security feature, the fingerprints are stored in the fingerprint sensor regardless of the
selected enrollment mode. The number of the available fingerprints appears in the display.
Fingerprint Reader 67

More Advanced Security


You can increase your computer’s security level by setting the BIOS level described in this section.
Performed by the Computer Administrator.
<For Numeric keyboard model>
Connecting the USB keyboard to the computer or USB port of the Cradle is necessary.
The following explanations show operations using key combinations of Fn and other keys. When using USB keyboard, press
buttons indicated in ( ).
Example: Press Fn + U (F2) Press F2

1 Register the Supervisor Password.


You have to register the Supervisor Password to proceed to the next step.
If you have already registered the Supervisor Password, you can skip this step, and move on to step 2.
If you have not done this, have enrolled your fingerprint using Protector Suite QL, and have already made Power-on
Security effective, after step B, your fingerprint authentication will be necessary.
A Turn on or restart the computer.
B Press Fn + U (F2) or Fn + (Del) while [Panasonic] boot screen is displayed soon after the computer starts
the startup procedure.
C Select the [Security] menu.
D Select [Setup Supervisor Password], and press (Enter).
E Enter your password in the [Create New Password], and press (Enter).
• The password will not be displayed on the screen.
• You can use up to 32 alphanumeric characters (including spaces).
• The case (upper/lower) is ignored.
• You cannot use (Shift) and Ctrl to input a password.
F Enter your password again in [Confirm New Password], and press (Enter).

2 Set the High Security Level.


A Select [Fingerprint Security], and press (Enter).
B Select [Security mode], and select [High].
• Default setting: Simple
C Press Fn + Tab (ESC) to close the sub-menu.
D Press Fn + B (F10), select [Yes], and press (Enter) to exit the Setup Utility.
Fingerprint Reader 68

NOTE
z In the [High] security mode, you have to enter the Supervisor or User Password even after fingerprint authentication.
In the [Simple] security mode, you do not have to enter the Supervisor or User password after fingerprint authentication.

Useful Information
Backup
The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safe
location such as removable disk to avoid data loss resulting from some accidents. We recommend you to store the file in a
removable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the file
in the internal flash memory drive.
The backup password described below is necessary for bypassing the Fingerprint authentication. We recommend you set the
backup password using the [User Enrollment] wizard. If you do not define the backup password, you may lose your data in
case of authentication hardware failure.
z File used by each user
• Backup user passport data
(Default name: <UserAccount>.vtp)
You need this file when you replace the embedded fingerprint chip, or the flash memory drive, or when reinstalling Windows.
This file contains the fingerprints, encryption keys, and logon authentication data.
NOTE
z How to Backup:
Select [Export] in [Import or Export User Data] to save the user data.
• Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center] - [Fingerprints].
For further information, refer to the software’s online manual (Î page 63).

z Password used by each user


• Backup Password for Enrollment
This backup password can be used in case of hardware failure to bypass the fingerprint authentication.
CAUTION
z The passwords other than those explained above are also used for security, so do not lose them.
For further information, refer to the software’s online manual (Î page 63).
Fingerprint Reader 69

Limitations in Use

z Password Bank*1 limitations: The following web pages cannot be supported.


Web pages which are created by the following technologies:
• Web forms created on the fly using javascript.
• Web forms which looks as one form (e.g. login field, password field), but internally created with 2 independent forms.
• There can be auto submit problems with web forms which do not have Submit button. All forms that you cannot submit
with (Enter) will be entered by Password Bank, but not submitted.
z Password Bank*1 limitations: The following Windows applications cannot be supported.
• Applications which do not use standard Windows controls and draw controls by their own.
• This includes any Java based application.
*1 For information of these functions, refer to the software’s online manual (Î page 63).

Handling & Maintenance


z The enrolling and authentication sensitivity may decline under the conditions below. Wipe off stains or moisture on the
sensor surface with a soft cloth.
• The surface of the fingerprint sensor is soiled with dust, skin oil, or sweat.
• The surface of the fingerprint sensor is wet as a result of moisture or condensation.
z Static electricity may also cause the sensor to malfunction. To make your finger static-free, touch a metal surface before
placing it on the fingerprint sensor. Exercise caution against static electricity in winter and other dry conditions.
z Malfunction or damage may occur when:
• The fingerprint sensor surface was damaged by the strong rubbing of a solid material, scratches, or being pecked with a
pointed item.
• The sensor was touched with a finger soiled with mud, damaging the sensor surface with a tiny substance, and staining
the surface.
• The sensor surface was covered with a seal, or soiled with ink.
Fingerprint Reader 70

Deleting (Initializing) Owner’s Data


When you dispose of the computer or transfer the ownership, delete (initialize) the owner’s data to avoid unauthorized access.
NOTE
z The data enrolled in the fingerprint sensor is not image data. You cannot restore fingerprint image data from the data
enrolled in the fingerprint sensor.

1 Disable Power-on Security


Performed by the Computer Administrator.
A Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center].
• The [Fingerprint Control Center] screen appears.
B Click [Settings], and click [Power-on Security].
C Remove the check mark from [Enable power-on security using fingerprints], and click [OK].
D Click [Fingerprints], and click [Enroll or Edit Fingerprints].
• [User Enrollment] wizard starts. Follow the on-screen instructions.
E When the [User’s Fingers] screen appears, click [Next] without deleting fingerprint samples.
F Click [Manage Passwords].
G Select [Power-On] in [Password Types], and click [Unset password].
H Enter the password for Power-on Security, and click [OK].
I Click [Close].
• Confirm that there is no item in [Password Types].
J Click [Next] - [Next].
K Click [Finish].
• Follow the on-screen instructions.

2 Delete Fingerprint Data.


Performed by each user.
A Click [Fingerprints], and click [Delete].
The [Swipe finger] screen will appear.
B Swipe user’s finger.
• If the authentication is successfully completed, the confirmation message appears.
C Click [Yes].
• Confirm that all users’ data was deleted.
Fingerprint Reader 71

NOTE
z If the enrollment mode is set to “Enrollment to the hard disk” (Î page 65), you need to remove the fingerprints data
after step 2. Performed by the Computer Administrator.
A Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center].
B Click [Settings], and click [Power-on Security].
C Select the fingerprint, and click [Remove].
• Surely remove all of the fingerprints.

3 Uninstall Protector Suite


Performed by the Computer Administrator.
A Log on to Windows as an Administrator.
B Close all programs.
C Click (Start) - [Control Panel] - [Uninstall a program].
D Double-click [Protector Suite *.*], and select [Remove].
E Select [Remove all Protector Suite *.* data], and click [Next].
• Uninstallation starts. Follow the on-screen instructions.
F When the “Protector Suite *.* has been successfully uninstalled.” Message appears, click [Finish].
• If the confirmation message appears, click [Yes].
• The computer restarts.
Fingerprint Reader 72

Starting Over
If the specific solutions for your problem in Fingerprint Reader (Î page 109) do not work, you can use these instructions as
the last measure and start over. However, please note that you can lose your data - passwords, secret keys and fingerprints.
A Log on to Windows as an Administrator.
• You can always access the computer by using your Windows log on password.
In convenient mode, any user can access the computer by using the Windows log on password.
B Try to export your passport to a file if you are planning to use your passwords, secret keys or enrolled fingers in the
future.
• If you exported your passport recently, this step is not required.
• If biometrics authorization works and your finger are recognized, use [Import or Export User Data] wizard, swipe
your finger and continue according to wizard’s instructions.
• If biometrics authorization works, but your finger is not recognized, you can start the [Import or Export User Data]
wizard and export the passport even without using your fingerprint. You need to cancel fingerprint dialog, and you
will be prompted for a password. If you do not use [Advanced Security], enter your Windows log on password.
Otherwise, enter your [Advanced Security] backup password.

CAUTION
z If you used [Advanced Security] without a backup password. There is no way to backup your data.
• If biometrics authorization does not work, there is no way to backup your data.

C Deleting the passport.


• Use the [Delete] wizard. Please note that all your stored secret data (passwords, [File Safe] encryption keys) will be
lost. If you backed up the data, you can restore it in the next step; otherwise it will be lost permanently. To perform
the delete operation it is necessary to cancel the fingerprint verification operation to get to the password dialog, then
enter your Windows log on password or backup password.
D Make sure your fingerprint sensor is working.
• Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work,
please contact Panasonic Technical Support.
E Restore or create passport.
• If you have a backup of your data, you can now use [Import or Export User Data] wizard to restore your data.
Otherwise you can create a new passport by using the [Enroll or Edit Fingerprints] wizard.
Cradle / Mini Port Replicator 73

You can connect external equipment in variety by attaching the computer to the Cradle (optional) or Mini Port Replicator (optional).
Following is an example of how to set the computer to the Cradle. For further information, read the operating instructions that
come with the Cradle or Mini Port Replicator.

„ Setting the computer to the Cradle


1 Turn off the computer.
z Do not use sleep or hibernation function.
z Disconnect all the devices and cables and close the terminal cover.

2 Insert the computer to the Cradle from above.

3 Tip the computer back to fix it to the Cradle.

CAUTION
z You can select whether the USB ports of the Cradle are to be [Enabled] or [Disabled] in Setup Utility (Î page 90). It is
separated from the setting for the USB port of the computer.
z The driver of the Cradle is preinstalled in the computer.
z Hot or warm docking/undocking is not possible with the Cradle or Mini Port Replicator.
z If impure substance is attached on the connector parts of Cradle or Mini Port Replicator, brush off the dirt. Wipe off the
water if attached. Contact failure may occur.
z The Cradle/Mini Port Replicator for does not support a serial mouse.
<Cradle only>
z To boot the computer from a USB floppy disk drive or a USB CD/DVD drive, be sure to connect the USB drive to the
USB port on the computer, not to the USB port on the Cradle.
External Display 74

<Only when connected to Cradle>


You can switch the output destination to an external display.
Before switching the computer on, connect the external display to the external display
port (A) on the Cradle.

NOTE
z After resuming from sleep or hibernation, or restarting the computer, the output destination may not be the same as
the one selected in the previous status.
z When you change the display after Windows starts up, do not press any key until switching is complete.
z Display switching by pressing + P *1 or Fn + E ( )*2 may not work when you use the Fast User Switching
function to switch the user. In this case, log off all users and restart the computer.
z Do not connect or remove the external display during sleep or hibernation.
z It may take some time to switch between displays depending on the displays used.
z When you use high resolution displays, the display color, resolution or refresh rate may be changed, switching to [MID]
in [Intel(R) Graphics Media Accelerator Driver for ultra mobile].
We recommend you to switch the output destination by pressing + P *1 or Fn + E ( )*2.
z When you use the external display only, set the suitable number of colors, resolution, or refresh rate separately from
when you use the internal LCD only or when you use the simultaneous display.
Depending on the settings, some external displays may be distorted or may not display the mouse cursor correctly. In
this case, set the settings to lower value.
z When you use the simultaneous display, DVD-Video, MPEG files and other motion image files may not be played back
smoothly.
z Carefully read the instruction manual of the external display.
z When connecting an external display that does not conform to the Plug & Play standards, select the display driver
accordingly in the following menu, or use the driver disc supplied with the monitor.
A Click (Start) - [Control Panel] - [Adjust screen resolution] - [Advanced Settings] - [Monitor] - [Properties].
• A standard user needs to enter an administrator password.
B Click [Driver] - [Update Driver].

*1
For Numeric keyboard model : +3
*2
For Numeric keyboard model : Fn + 4 ( )
External Display 75

CAUTION

z Before disconnecting the external display, switch to the internal LCD by pressing + P *3 or Fn + E ( )*4. Oth-
erwise the displayed image quality may become different after disconnection (e.g., wrong resolution). In this case,
press + P *3 or Fn + E ( )*4 to reset the image quality.
z The screen may become distorted due to the following operations. In this case, restart the computer.
• Disconnecting an external display for which you have set high resolution or high refresh rate.
• Connecting/disconnecting an external display during computer operations.

*3
For Numeric keyboard model : +3
*4
For Numeric keyboard model : Fn + 4 ( )

Switching the Display


1 Press + P *5 or Fn + E ( )*6.
2 Click the Display mode.
You can switch the display mode by pressing + P *5 or Fn + E ( )*6.
NOTE
z Until Windows startup is completed (during Setup Utility, etc.), the simultaneous display cannot be used and pressing
Fn + E ( )*6 switches the display between the internal LCD and the external display.

*5 For Numeric keyboard model : +3


*6 For Numeric keyboard model : Fn + 4 ( )
External Display 76

Extended Desktop
The extended desktop function allows you to use the working area across both the internal LCD and the external display. You
can drag an object from the internal LCD to the external display and vice versa.
„ To switch to the Extended Desktop
1 Press + P *7 or Fn + E ( )*8.
2 Select [Extend].
3 Press (Enter).
*7
For Numeric keyboard model : +3
*8 For Numeric keyboard model : Fn + 4 ( )

z You can also click (Start) - [Control Panel] - [Connect to a Projector] to select [Extend].
z Alternatively you can use the extended desktop function in the following procedure.
A Right-click the desktop, and click [Graphics Properties].
B Select [Extended Desktop] in [Operating Mode].
C Click [Apply].
D Click [OK].

„ To change the display settings


1 Right-click the desktop, and click [Graphics Properties].
2 Select [Extended Desktop] in [Operating Mode], and select the settings for [Primary
Device] and [Secondary Device].
3 Click [Display Settings] and set the display color and resolution etc.
4 Click [OK].
NOTE
z Do not select [Extend] if the projector is not connected although it is displayed when you press + P *9 or Fn + E
*10
( ) .
z It may not be possible to use the extended desktop with some software applications.
z When you click the maximize button, the window is displayed on one of the displays. You cannot move the maximized
window to the other display.
External Display 77

z Do not use the display rotation in the extended desktop.


z To switch left (primary device) and right (secondary device), once return the display to “notebook only”. Follow the
steps below.
A Right-click the desktop and click [Graphics Options].
B Click [Output To] - [MID].
C Right-click the desktop and click [Graphics Options].
D Click [Output To] - [Extended Desktop], and click [Monitor + MID] (the external display will be set to primary
device) or [MID + Monitor] (the internal LCD will be set to primary device).
z To switch to the Extended Desktop, be sure to use the [Intel(R) GMA Driver for ultra Mobile] screen. If you use other
methods (e.g. display setting, etc.), the screen may not be displayed correctly.
z The pop-up icon displayed by Fn key combination appears only on the primary device.
z Set the internal LCD to the primary device when using the touchscreen. The cursor will move on the primary device
when you touch the internal LCD.

*9 For Numeric keyboard model : +3


*10
For Numeric keyboard model : Fn + 4 ( )
LAN 78

<Only when connected to Cradle or Mini Port Replicator>

Connecting LAN
1 Turn off the computer.
z Do not use sleep or hibernation function.

2 Set the computer to the Cradle.


3 Connect the LAN port (A) and the network system (server,
HUB, etc.) by using a LAN cable.
4 Turn on the computer. A
Disabling/Enabling Wireless Communication 79

<Only for model with wireless LAN, Bluetooth, and/or wireless WAN>
There are 4 ways of disabling and enabling wireless communication.
z The wireless switch is at right next to DC-IN jack.
z Wireless Switch Utility (Î page 80)
z Settings in the Network and Sharing Center (Î page 82)
z Settings in the [Advanced] menu of the Setup Utility (Î page 89)
NOTE
z For further information about Wireless LAN: Î page 82
z For further information about Bluetooth: Î page 85
z For further information about Wireless WAN: Refer to the instruction manual of the wireless device.

The Wireless Switch


1 Open the cover.
A Slide the latch down to unlock the cover.
B Open the cover.

„ To disable all wireless communication


2 Switch (A) to OFF

„ To enable wireless communication


2 Switch (A) to ON
z In the default setting, the wireless switch enables all wireless devices when it is set to ON.
Disabling/Enabling Wireless Communication 80

„ To check the wireless communication status


1 Click on the notification area and place the cursor over the Wireless Switch Utility
icon ( or ).
A tool tip appears.
NOTE
z If you uninstall the Wireless Switch Utility, set the wireless switch to ON.
z Do not turn on/off the switch repeatedly at too short intervals.
z Do not restart, log off, or enter sleep or hibernation immediately after turning on/off the switch.
z Do not turn on/off the switch while Windows is starting up.
z To use wireless communication, set the wireless devices ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled]
(default) in the [Advanced] - [Wireless Configuration] menu of the Setup Utility (Î page 90).
z When you set [Wireless Switch] to [Disabled] in the [Advanced] - [Wireless Configuration] menu of the Setup Utility
(Î page 90), the Wireless Switch Utility icon will not appear. All wireless equipment (wireless LAN, Bluetooth, wireless
WAN) will remain ready irrespective of the wireless switch setting.
z It may take some time to turn off wireless communication after switching the wireless switch off.
z If the IEEE802.11a setting is changed in [Device Manager] (Î page 84), the display will be changed accordingly.
z You can check the wireless LAN communication status in Intel® PROSet/Wireless Software. Perform the following pro-
cedure.
• Click (Start) - [All Programs] - [Intel PROSet Wireless] - [WiFi Advanced Statistics].

Wireless Switch Utility


This utility allows you to control the function of the wireless switch. This utility also allows you to enable or disable wireless
devices from a pop-up menu. In the default setting, all wireless devices are enabled.

„ The Wireless Switch Utility icon


The icon appears when click on the notification area. It shows the status of wireless devices.
• : Indicates that the wireless devices are enabled.

• : Indicates that the wireless devices are off.

• : Indicates that the wireless devices have been disabled in the Setup Utility.
Disabling/Enabling Wireless Communication 81

„ To enable or disable particular wireless devices


1 Click the Wireless Switch Utility icon to show the pop-up menu.
2 Select ON or OFF for the device you want to enable or disable.

„ To change the function of the wireless switch


In the default setting, the wireless switch enables devices that you select turning the wireless switch off last time. You can
change this function.
[Selects the device for which to turn the device status on each time with the dialog box]
Display a dialog each time you set the wireless switch to ON so you can choose which wireless device to enable.
[Turns on the following device]
Only selected devices are enabled when you set the wireless switch to ON.
[Turns on the device that was on immediately before the wireless switch was turned off the last time]
(default)
When you turn on the wireless switch, the on/off settings that were selected when you last turned off the wireless
switch will be restored.

1 Click on the notification area and click the Wireless Switch Utility icon ( or ).
2 Click [Settings].
3 Select the setting you want to assign to the wireless switch.
4 Click [OK].
Wireless LAN 82

<Only for model with wireless LAN>


CAUTION
z Do not use wireless LAN on airplanes, in hospitals, or in other locations where wireless LAN signals may
affect devices.
Follow the instructions of airline companies and hospitals. If you use the computer in these locations, turn off the wireless LAN.
z To avoid unauthorized access to the computer through wireless LAN
We recommend you to make security settings such as encryption before using wireless LAN. Otherwise the flash
memory data such as the shared files can be exposed to the risk of unauthorized access.

NOTE
z Communication is established through the wireless LAN antenna (A). Do not block the A
antenna area with your hand or body.
z You cannot use the wireless LAN function together with the Fast User Switching function.
z The transmission rate will be lower when a microwave oven is used near by.
z To use wireless LAN, set [Wireless LAN] to [Enabled] (default) in the [Advanced] - [Wireless
Configuration] menu of the Setup Utility (Î page 90).

Using the Wireless LAN Function


Before using a wireless LAN, turn the wireless LAN communication on.

Turning on/off the wireless LAN communication

1 Slide the wireless switch to turn on/off wireless LAN. (Î page 79)
z When turning on wireless LAN
If you cannot turn on wireless LAN using the wireless switch, confirm the Wireless Switch Utility setting (Î page
80), If you cannot turn on wireless LAN in the Wireless Switch Utility, try the following procedure.
A Click or on the notification area and click [Open Network and Sharing Center].
B Click [Change adapter settings].
C Right-click [Wireless Network Connection] and click [Enable].
• A standard user needs to enter an administrator password.
• When [Disable] is displayed, [Wireless Network Connection] is already enabled.
D Turn on wireless LAN in the Wireless Switch Utility.
NOTE
z You can use the following procedure instead of turning on wireless LAN in the Wireless Switch Utility.
A Click (Start) - [Control Panel] - [Adjust commonly used mobility settings].
Wireless LAN 83

B Click [Turn wireless on] in [Wireless Network].


• When [Turn wireless off] is displayed, the wireless network is already on.
• If you cannot select [Turn wireless on], the wireless switch is turned off.

Setting the wireless LAN access point


Preparation
Follow the instruction manual of the wireless LAN access point to make settings for the access point to recognize the computer.
1 Turn the wireless LAN on.
2 Click or on the notification area.
3 Select an access point, and click [Connect].
4 Input the key you set for the access point to recognize the computer, and click [OK].
Wait for the computer to connect to the wireless LAN access point.
When the icon on the notification area is changed to , the wireless LAN setting is complete.
5 Click [Close].
NOTE
z The settings depend on the network environment. For further information, ask the system administrator or the person
in charge of the network.
z If you use the stealth type wireless LAN access point which restricts automatic detection of the wireless LAN access
point, take the following procedure.
If you do not perform the procedure below, you may not be able to access the wireless LAN access point automatically
or the wireless LAN access point may not be displayed on the [Connect to a network] screen.
A Click , or on the notification area, click [Open Network and Sharing Center] - [Set up a new connection or
network] - [Manually connect to a wireless network] and click [Next].
B Input necessary information and add check marks for [Start this connection automatically] and [Connect even if the
network is not broadcasting] and click [Next].

Enabling/Disabling the Wireless LAN Standard IEEE802.11a (802.11a)


When using wireless LAN outdoors or in a location where use of IEEE802.11a is prohibited, perform the following steps to
disable IEEE802.11a (administrator password required).
If you do not know the administrator password, disable wireless LAN (Î page 82).

1 Click on the notification area and click or .


2 Click [802.11a Enabled] or [802.11a Disabled].
Wireless LAN 84

z A standard user needs to enter an administrator password.


NOTE
z In some countries, communication using IEEE802.11a (5 GHz wireless LAN) standard is restricted by law.
z The Wireless Switch Utility icon ( or ) indicates the on/off status of wireless LAN and/or Bluetooth and/or wire-
less WAN, not the setting of IEEE802.11a.
z If IEEE802.11a is enabled or disabled while the computer is connected to an IEEE802.11b/g access point, the connec-
tion will be temporarily interrupted.
z You can also change the IEEE802.11a setting in [Device Manager].
A Click (Start) - [Computer] - [System properties] - [Device Manager].
z A standard user needs to enter an administrator password.
B Double-click [Network adapters] and double-click the wireless network adaptor used.
C Click [Advanced], and then select [Wireless Mode Selection] in [Property].
D Select the settings in [Value].
E Click [OK].
If you enable or disable 802.11a using the pop-up menu of Wireless Switch Utility, the setting in [Device Manager] will
be accordingly changed as below.
<Only for model with Intel® WiFi Link 5100>

Settings in Wireless Switch Utility


Settings in Device Manager
When 802.11a is enabled When 802.11a is disabled
[6. 802.11a/b/g]
a+b+g+n is enabled b+g+n is enabled
[4. 802.11b/g]
[3. 802.11g]
a+g+n is enabled g+n is enabled
[5. 802.11a/g]
[1. 802.11a]
a+n is enabled b is enabled
[2. 802.11b]

<Only for model with Atheros AR928X Wireless LAN>

Settings in Wireless Switch Utility


Settings in Device Manager
When 802.11a is enabled When 802.11a is disabled
[2 GHz Only] a+b+g+n is enabled
[5 GHz Only] a+n is enabled b+g+n is enabled
[Auto] a+b+g+n is enabled
Bluetooth 85

<Only for model with Bluetooth>


You can access internet and other Bluetooth devices without connecting cables.
NOTE
z Communication is established through the Bluetooth antenna (A). Do not block the
antenna area with your hand or body.
A
z To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced] - [Wireless
Configuration] menu of the Setup Utility (Î page 90).
z The transmission rate will be lower when a microwave oven is used near by.

„ To turn on/off Bluetooth


Î page 79, Disabling/Enabling Wireless Communication

„ To check the Bluetooth communication status


Î page 80, To check the wireless communication status

„ To access the online manual


1 Click (Start) - [All Programs] - [Bluetooth] - [User’s Guide].
Setup Utility 86

You can make the settings of the computer’s operating environment (password settings, startup drive selection, etc.)
<For Numeric keyboard model>
To use all functions of the Setup Utility, connecting the USB keyboard to the computer or USB port of the Cradle is necessary.
The following explanations show operations using key combinations of Fn and other keys. When using USB keyboard, press
buttons indicated in ( ).
Example: Press Fn + U (F2) Press F2

Starting the Setup Utility


1 Turn on or restart the computer.
2 Press Fn + U (F2) or Fn + (Del) several times while [Panasonic] boot screen is dis-
played soon after the computer starts the startup procedure.
When [Enter Password] is displayed, input your password.
When you start the Setup Utility with Supervisor Password
z You can make the settings of all items of the Setup Utility.
When you start the Setup Utility with User Password
z Note the following:
• In the [Advanced] and [Boot] menus, you cannot make the settings of all items.
• In the [Security] menu, you can change only the User Password when [User Password Protection] is set to
[No Protection]. You cannot delete the User Password.
• In the [Exit] menu, you cannot make the setting of [Load Default Values] and [Boot Override].
• Fn + (F9) (Setup Defaults) does not function.
Setup Utility 87

Information Menu
Underlined items are the factory presets.
Language English
Japanese
Product Information Computer information
Model No (cannot be changed.)

Serial No
System Information
Processor Type
Processor Speed
Memory Size
Available Memory
Hard Disk
BIOS Information
BIOS
Embedded Controller
Accumulative Operating Time
Access Level
Setup Utility 88

Main Menu
Underlined items are the factory presets.
System Date [xxx xx/xx/xxxx]
• Week/Month/Day/Year.
• You can use Tab to move the cursor.
System Time [xx:xx:xx]
• 24-hr. style.
• You can use Tab to move the cursor.
Main Configuration
Touchscreen Mode Touchscreen Mode
Tablet Mode
Auto
Current Status Depending on the
• Only when [Touchscreen Mode] is set to [Auto]. touchscreen mode
setting, either
“Touchscreen Mode”
or “Tablet Mode” is
displayed.
Del/BS Key Normal
Replace
APP3 Button Application
• This setting is effective only until Windows startup is completed (during Setup Utility, etc.) F1
When [Application] is selected, APP3 button is not effective. F2
When [F1] - [F12] is selected, the APP3 button functions as a selected function key. F3
In any case, the application which is assigned for [Button 3] in the Hardware Button Setting F4
(Î page 14) is effective after Windows starts up. F5
F6
F7
F8
F9
F10
F11
F12
APP4 Button Application
Ctrl+Alt+Del
Setup Utility 89

Display External Monitor


• The display during the Windows start-up process. When an external display is not connected, Internal LCD
the information appears on the internal LCD even though the [External Monitor] is selected.
Battery Charging Indicator On Continuous
Flashing
Environment Normal Temperature
High Temperature
Auto
Battery 1 Current Status Depending on the
• Only when [Environment] is set to [Auto]. battery status, either
“Normal
Temperature” or
“High Temperature”
is displayed.
Battery 2 Current Status Depending on the
• Only when [Environment] is set to [Auto]. battery status, either
“Normal
Temperature” or
“High Temperature”
is displayed.

Advanced Menu
Underlined items are the factory presets.
CPU Configuration
Execute-Disable Bit Capability Disabled
Enabled
Hyper Threading Technology Disabled
Enabled
Intel (R) Virtualization Technology Disabled
Enabled
Peripheral Configuration
SD Slot Disabled
Enabled
USB Port Disabled
Enabled
Setup Utility 90

Cradle USB Port Disabled


Enabled
Legacy USB Support Disabled
Enabled
Camera Disabled
• Only for model with Camera Enabled
Ambient Light Sensor Threshold Disabled
High
Mid
Low
XWireless Configuration Enter the sub-
menu*1.
XSerial Port Configuration Enter the sub-
• Used to configure the GPS and Barcode Reader menu*2.

*1The sub-menu that appears when [Wireless Configuration] is selected:


Wireless Switch Disabled
Enabled
Wireless LAN. Disabled
• Only for model with Wireless LAN Enabled
Wireless WAN Disabled
• Only for model with Wireless WAN Enabled
Bluetooth Disabled
• Only for model with Bluetooth Enabled

*2
The sub-menu that appears when [Serial Port Configuration] is selected:
GPS Disabled
• Only for model with GPS Enabled
Barcode Reader Disabled
• Only for model with Barcode Reader Enabled
Setup Utility 91

Boot Menu
Underlined items are the factory preset
Boot Option Priorities
Boot Option # 1 USB Floppy Disk*3
Boot Option # 2 Hard Disk
Boot Option # 3 USB CD/DVD Drive
Boot Option # 4 LAN
Boot Option # 5 USB Hard Disk

„ To change the boot order


The default order is [USB Floppy Disk*3] -> [Hard Disk] -> [USB CD/DVD Drive] -> [LAN] -> [USB Hard Disk].
z Press (Enter) on the boot device you want to change and select the boot device from the following menu.
• When a selected boot device in the following menu already exists in either of the [Boot Option (#1 to #4)], the boot
device appears at the newly selected position by switching the positions with the original boot device that existed before
at the position.
• When you select [Disabled] in the following menu, the disabled [Boot Option] is ignored and the boot device in the next
[Boot Option] operates.
[USB Floppy Disk*3]
[Hard Disk]
[USB Hard Disk]
[USB CD/DVD Drive]
[LAN]
Disabled
*3
The operation is confirmed by Panasonic USB floppy disk drive (optional: CF-VFDU03U).

NOTE
z To boot from the following devices, make the settings as below.
To boot from You need to set
• USB connected device : [Legacy USB Support] to [Enabled] (Î page 90)
Setup Utility 92

Security Menu
Underlined items are the factory presets.
Boot Prompt Configuration
Setup Utility Prompt Disabled
• When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup” is not Enabled
displayed on [Panasonic] boot screen. However U (F2) and will work even if the message is not
displayed.
Password on Boot*4 Disabled
Enabled
Set Supervisor Password*4 Enter the sub-menu.
Hard Disk Lock Disabled
• Can be changed only when [Set Supervisor Password] is set. Enabled
User Password Protection No Protection
Protected
Set User Password*4 Enter the sub-menu.
• Can be changed only when [Set Supervisor Password] is set.
XEmbedded Security (TPM) Enter the sub-menu.
• For information on TPM, refer to the Installation Manual of “Trusted Platform Module (TPM)”.
Click (Start), input [c:\util\drivers\tpm\readme.pdf ] in [Search programs and files], and press
(Enter).
XFingerprint Security Enter the sub-menu.
• Only for model with Fingerprint Reader
*4 <For Numeric keyboard model>
Only Numeric keyboard can be used even if the USB keyboard is connected.
Setup Utility 93

Exit Menu
Save Values and Reboot Reboot the system after saving the changes.
Reboot Without Saving Changes Reboot the system without saving the changes.
Save Options
Save Current Values Save the changes for all Setup options.
Load Previous Values Load previous values for all Setup options.
Load Default Values Load default values for all Setup options.
Boot Override
(Device Information) To select a boot device which operates only in the next booting.
Hardware Diagnostics 94

If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to
determine whether or not there is a problem.
If the utility discovers a problem in the hardware, contact Panasonic Technical Support.
Software cannot be checked using this utility.
<For Numeric keyboard model>
Connecting the USB keyboard to the computer or USB port of the Cradle is necessary.
The following explanations show operations using key combinations of Fn and other keys. When using USB keyboard, press
buttons indicated in ( ).
Example: Press Fn + U (F2) Press F2

Hardware that can be checked using the PC-Diagnostic Utility


z CPU/Systems (check CPU)
z RAM XXX MB (check Memory)
z HDD XXX GB (check Flash Memory Drive)
z Video (check Video Controller)
z Sound*1
z Wireless LAN*2
z Wireless WAN*3
z Bluetooth*4
z GPS*5
z USB
z SD (check SD Card Controller)
z Keyboard
z Touchscreen
*1
When the diagnostic utility is running, a loud beep will sound, so do not use headphones at this time. (The beep will not sound if mute is
using Windows.)
*2
Only for model with wireless LAN
*3 Only for model with wireless WAN
*4
Only for model with Bluetooth
*5
Only for model with GPS
z When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check is running,
sounds may be generated from the speaker. These are not malfunctions.
Hardware Diagnostics 95

Regarding the PC-Diagnostic Utility


NOTE
z For the flash memory drive and memory only, you can select standard diagnostic check or extended diagnostic check.
When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check.
z You can operate using the internal keyboard.

Operations External mouse operations Internal keyboard operations


Select icon Place the cursor above the icon Press Space and then press
(( close) cannot be selected)
Click the icon Click (right click cannot be used) Press Space above the icon
Complete the PC-Diagnostics Click (close) Press Ctrl , Alt , and Fn + (Del).*6
Utility and then restart the com-
puter *6 For USB keyboard : Ctrl + Alt + Del

Running the Diagnostic Check


Run this utility using the default settings in the Setup Utility.
If the Setup Utility or other settings will not allow hardware to be executed, the hardware icon will be displayed in gray.

1 Connect the AC adaptor, and turn on the wireless switch.


During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices.

2 Turn on or restart the computer, and press Fn + U (F2) or Fn + (Del) while [Panasonic]
boot screen is displayed.
The Setup Utility starts up.
z If the password is requested, enter the Supervisor Password.
z If you are using the computer after changing the settings from the status at the time of purchase, we recommend
that you make a note of the settings that are changed.

3 Press Fn + (F9).
At the confirmation message, select [Yes] and press (Enter).
Hardware Diagnostics 96

4 Press Fn + B (F10).
At the confirmation message, select [Yes] and press (Enter).
The computer will restart.

5 Press and hold Ctrl + Fn + K (F7) while [Panasonic] boot screen is displayed.
When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware compo-
nents.
z If the password is requested, enter the password.
z The internal keyboard cannot be used until alternating blue and yellow colors are displayed on the left side of the
hardware icon (A).
z By clicking the icon, you can execute the following operations:
• : Start the diagnostic check from the beginning
• :Stop the diagnostic check (You cannot restart the check partway through by clicking )
• :Display help (click the screen or press Space to return to the original diagnostic check
screen)
z You can check the status of the diagnostic check by the display color on the left side of the hardware icon
(A).
• Aqua: Not running diagnostic check A
• Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating
colors differs depending on the type of diagnostic check currently running.
During memory diagnostic check, the display may freeze for a long period of time. Wait until the process is
complete.
• Green: No problems discovered
• Red: Problems discovered
NOTE
z Using the following procedure, you can run a diagnostic check on a specified hardware component, or run an
extended diagnostic check on the memory or the flash memory (The extended diagnostic check is only for the
memory and the flash memory). The extended diagnostic check is more detailed, and so requires a longer period
of time to run.
B
A Click to stop the diagnostic check. e.g. flash memory
B Click the icon for the hardware that is not to be checked, so that the icon is displayed in gray (B).
When running a check on the memory or the flash memory, clicking the icon once will turn on the
extended diagnostic check (“FULL” (C) will be displayed below the icon); click again, and the icon
will be displayed in gray (D). C
C Click to start the diagnostic check.

D
Hardware Diagnostics 97

6 When all the hardware has been checked, confirm the diagnostic check results.
If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a
problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact
Panasonic Technical Support.
If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is
operating normally. Continue using the computer as it is. If the computer still does not operate properly, reinstall the
software. (⇒ OPERATING INSTRUCTIONS “Reinstalling Software”)

7 After the diagnostic check is complete, click ( close), or press Ctrl, Alt and Fn + (Del)*7
to restart the computer.
*7
For USB keyboard : Ctrl + Alt + Del
Flash Memory Backup / Restore Function 98

[Backup and Restore Center] and [System Recovery Options] allow you create a backup of the entire flash memory data,
which can be used to recover from hardware failure.
<For Numeric keyboard model>
Connecting the USB keyboard to the computer or USB port of the Cradle is necessary.
The following explanations show operations using key combinations of Fn and other keys. When using USB keyboard, press
buttons indicated in ( ).
Example: Press Fn + U (F2) Press F2

Panasonic Corporation will bear no responsibility for any damage suffered (including loss of data) as a result of the use of
this function.

Creating a backup of the flash memory data


To create a backup of the entire flash memory to another storage media (e.g., external hard disk): Use [Back up computer].
To create a backup of a file or a folder: Use [Back up files].
For further information, click (Start) - [Control Panel] - [Back up your computer].
NOTE
z Connect the AC adaptor and do not remove it until backup is complete.

Restoring the flash memory data


NOTE
z This function does not work when you turn on the computer for the first time or just after you reinstall Windows.
Start and shut down Windows 7, and then you can use the function.
z Connect the AC adaptor and do not remove it until restoration is complete.

1 Turn on the computer, and when [Panasonic] boot screen disappears, press and hold
Fn + L (F8).
z If [Enter Password] is displayed during the following procedure, input the Supervisor Password or the User
Password.

2 Release your finger when [Advanced Boot Options] is displayed.


3 Press to select [Repair Your Computer] and press (Enter).
[System Recovery Options] appears.
Flash Memory Backup / Restore Function 99

4 Select the keyboard layout and click [Next].


5 Select [User name] and input [Password], then click [OK].
6 Click [System Restore] and follow the on-screen instructions.
NOTE
z If pressing Fn + L (F8) does not display [System Recovery Options], use the Product Recovery DVD-ROM for
Windows 7.
A Turn off the computer and connect the CD/DVD drive to the USB Port (Î page 46).
B Turn on the computer, and press Fn + U (F2) or Fn + (Del) while [Panasonic] boot screen is displayed.
• The Setup Utility starts up.
• If the password is requested, enter the Supervisor Password.
C Write down all of the contents of the Setup Utility and press Fn + (F9).
• At the confirmation message, select [Yes] and press (Enter).
D Press Fn + B (F10).
• At the confirmation message, select [Yes] and press (Enter).
• The computer will restart.
E Press Fn + U (F2) or Fn + (Del) while [Panasonic] boot screen is displayed.
• The Setup Utility starts up.
• If the password is requested, enter the Supervisor Password.
F Set the Product Recovery DVD-ROM for Windows 7 into the CD/DVD drive.
G Select the [Exit] menu, then select your CD/DVD drive in [Boot Override].
H Press (Enter).
• The computer will restart.
I Click [Run “System Recovery Options”] and click [Next].
J Follow the on-screen instructions.
Flash Memory Data Erase Utility 100

When disposing the computer or transferring the ownership, erase all flash memory data in order to avoid data leakage.
Even if you erase the data or initialize the flash memory using normal Windows commands, the data can be read with some
special software. Use the flash memory data erase utility to erase the data completely.
Note that transferring of the ownership without uninstalling the commercial software will be a violation of the software’s
license agreement.
<For Numeric keyboard model>
Connecting the USB keyboard to the computer or USB port of the Cradle is necessary.
The following explanations show operations using key combinations of Fn and other keys. When using USB keyboard, press
buttons indicated in ( ).
Example: Press Fn + U (F2) Press F2

The flash memory data erase utility erases data using an overwriting method, but there is a possibility that due to malfunc-
tions or other operational errors, data may not be completely erased. There are also specialized devices that may be able to
read data that has been erased using this method. If you need to erase highly confidential data, we recommend that you
contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages
suffered as a result of the use of this utility.

NOTE
z You cannot choose a specific partition to erase data.

Preparation
z Prepare the following items:
• The Product Recovery DVD-ROM for Windows 7 (included)
• USB CD/DVD drive (optional) (refer to recent catalogs and other sources for information about the products available)
z Remove all peripherals (except for the CD/DVD drive).
z Connect the AC adaptor and do not remove it until flash memory data erase is complete.

1 Turn off the computer and connect the CD/DVD drive to the USB port.
2 Turn on the computer, and press and hold Fn + U (F2) or Fn + (Del) while [Panasonic]
boot screen is displayed.
The Setup Utility starts up.
z If the password is requested, enter the Supervisor Password.

3 Press Fn + (F9).
z At the confirmation message, select [Yes] and press (Enter).
Flash Memory Data Erase Utility 101

4 Press Fn + B (F10)
z At the confirmation message, select [Yes] and press (Enter).
z The computer will restart.

5 When [Panasonic] boot screen displays, press and hold Fn + U (F2) or Fn + (Del) .
z If [Enter Password] is displayed during the following procedure, input the Supervisor Password or the User
Password.

6 Set the Product Recovery DVD-ROM into the CD/DVD drive.


7 Select the [Exit] menu, then select your CD/DVD drive in [Boot Override].
8 Press (Enter).
z The computer will restart.
z If [Enter Password] is displayed during the following procedures, input the Supervisor Password or the User
Password.

9 Click [Erase the whole data on the Hard Disk for security] and click [Next].
10 At the confirmation message, click [YES].
11 Click [Continue].
12 Click [Continue] again.
13 Click [YES].
Erasing the flash memory data starts.

14 After erasing is completed, remove the Product Recovery DVD-ROM and click [OK].
Error Code / Message 102

Follow the instructions below when an error message or code appears. If the problem persists or if the error code/message is
not shown here, contact Panasonic Technical Support.

Error Code/Message Solution


Bad System CMOS An error has occurred in the memory of system settings. This occurs when the memory con-
System CMOS Checksum tent is changed by an unexpected program operation, etc.
Error z Start the Setup Utility and return the settings to the default values, and then change the
settings as necessary.
z If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support.
Invalid Year. System date The date and time settings are not correct.
restored to 01/01/2009 z Start the Setup Utility and set the correct date and time.
z If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support.
Press <F2> to enter setup z Write down the error details and press Fn + U (F2) or Fn + (Del) to start the Setup
Utility.
Change the settings if necessary. (Î page 86)
Technical Information 103

Network Connections and Communications Software


Close the communications software before using the power saving function.
z If the power saving function (sleep or hibernation) is activated while communications software is used, the network con-
nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer.
z In a network environment, set [Never] for [Put the computer to sleep] and [Hibernate after]. (Î page 28)

About Windows-related files


The Windows files included in the Windows 7 DVD-ROM are contained in the following folders:
c:\windows\support\migwiz, c:\windows\support\tools, c:\windows\support\logging
Troubleshooting (Advanced) 104

Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
• To check the computer’s usage status (Î page 113).

„ Shut Down
Cannot shut down or restart Windows. z Remove USB devices.
z It may take 1 or 2 minutes to shut down.

„ Sleep or Hibernation
Cannot enter sleep or hibernation. z Remove USB devices temporarily. If the problem persists, restart the computer.
z It may take 1 or 2 minutes to enter sleep or hibernation.
z The computer does not enter sleep or hibernation immediately after resuming.
Wait approximately 1 minute.
Cannot enter sleep or hibernation z Disconnect peripheral devices.
automatically. z If you connect to a network using wireless LAN function, perform access point
settings (Î page 83).
z If you do not use wireless LAN function, turn off wireless LAN function (Î page
82).
z Make sure that you are not using any software that regularly accesses the flash
memory.

„ Display
Takes time to display [Power Options] z With the following steps, confirm whether [Copy of Panasonic Power Manage-
screen. ment] created when the Power Saving Utility is made has become 100 and
more or not.

A Click or on the notification area and click [More power options].


B Click [Show additional plans].
When more than one [Copy of Panasonic Power Management] is displayed,
click [Change plan settings] in the power plan to be deleted and click [Delete
this plan] to delete.

„ Sound
No sound. z Press Fn + A ( ) or Fn + S ( ) to cancel mute.*1
z Restart the computer.

*1
For Numeric keyboard model : Fn + ( ) or Fn + 7 ( )
Troubleshooting (Advanced) 105

„ Sound
Distorted sound. z Performing Fn key combinations sometimes causes sound distortion. Stop and
restart playback.
Cannot change the volume by press- z Activate the Windows sound function. When it is not active, the volume does
ing Fn + A ( ) or Fn + S ( ) .*2 not change even if is displayed.

*2 For Numeric keyboard model :


Fn + ( ) or Fn + 7 ( )

When logging on (e.g., resuming the z Perform the following steps to change the audio settings to prevent audio output.
computer), audio is distorted. A Right-click the desktop and click [Personalize] - [Sounds].
B Remove the check mark from [Play Windows Startup sound].

„ Keyboard
Cannot enter special characters (ß, à, z Use the character map. Click (Start) - [All Programs] - [Accessories] -
ç, etc.) and symbols. [System Tools] - [Character Map].
Cannot use the keyboard in the Tablet z Use the Tablet PC Input Panel. (Refer to the Windows Help.)
mode.

„ Network
Cannot connect to network. z Set LAN. (Î page 78).
Cannot check the computer’s MAC z Follow the steps below.
address. A Click (Start) - [All Programs] - [Accessories] - [Command
Prompt].
B Input [getmac/fo list /v], and press (Enter).
z Insert a space between “fo” and “list”, and between “list” and “/v”.
C Wireless LAN’s MAC address:
Make a note of the 12-digit string of alphanumeric displayed on
“Physical Address” line of “Intel(R) Wireless WiFi Link 5100 AGN”.
LAN’s MAC address:
Make a note of the 12-digit string of alphanumeric displayed on
“Physical Address” line of “Ethernet Controller”.
D Input [exit], and press (Enter).
Troubleshooting (Advanced) 106

„ Wireless Communication (only for model with wireless LAN/Bluetooth/wireless


WAN)
Cannot connect to a network. z Slide the wireless switch to turn on the wireless devices.
z Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] in the
[Advanced] - [Wireless Configuration] menu of the Setup Utility (Î page 90).
z Restart the computer.
Access point is not detected. z Shorten the distance between the computer and the access point, and try the
detection again.
z Confirm the following settings:
• [Wireless LAN] in the [Advanced] - [Wireless Configuration] menu of the
Setup Utility
Confirm that [Wireless LAN] is set to [Enabled]. (Î page 90)
• Wireless Switch
Slide the wireless switch to ON.
• Wireless Switch Utility
Confirm that Wireless LAN is ON.(Î page 80)
z This computer uses channels 1 through 11*3 when using IEEE802.11b/g.
Check the channel being used by the access point.
*3
In the case of wireless communications, the frequency band being used can be divided
into segments, so that different communications can be conducted on each band
segment. A “Channel” refers to the individual frequency bandwidth divisions.

„ Connecting Peripherals
An error occurs while installing the z When you install a driver of card or peripheral device, make sure that the driver
driver. is compatible with the operating system. If it is not compatible, malfunction may
occur. For information about the driver, contact the manufacturer of the
peripheral device.
Troubleshooting (Advanced) 107

„ Connecting Peripherals
A peripheral device does not work. z Install the driver.
z Contact the manufacturer of the device.
z When operation resumes from sleep or hibernation, devices such as a mouse
may not function properly. In this case, restart the computer or reinitialize the
device.
z When is displayed in the Device Manager, remove and insert the device. If
the problem persists, restart the computer.
z The computer may not recognize the connection/removal of some devices, or
may not operate normally with some devices.
Operate the following steps.
A Click (Start) - [Computer] - [System properties] - [Device
Manager].
z A standard user needs to enter an administrator password.
B Select the applied device, and remove the check mark for [Allow the
computer to turn off this device to save power] in [Power
Management]. (This item may be unavailable for some types of
devices.)
The connected mouse does not work. z Check the mouse connection.
USB floppy disk drive does not work z The operation is confirmed by using Panasonic CF-VFDU03U USB floppy disk
as a boot drive. drive (optional) when the computer boots from USB floppy disk drive.
z Connect the floppy disk drive directly to a USB port of the computer. Do not
connect it via a USB hub or USB connector of the Cradle or the Mini Port
Replicator.
z Set [Legacy USB Support] to [Enabled] in the [Advanced] menu of the Setup
Utility (Î page 90).
z Set [Boot Option #1] in [Boot] menu of the Setup Utility to [USB Floppy Disk].
(Î page 91).
z Turn off the computer and connect the USB floppy disk drive, and then restart
the computer.
You do not know the address map for z You can check with the following procedure.
IRQ, I/O port address, etc. A Click (Start) - [Computer] - [System properties] - [Device Manager].
z A standard user needs to enter an administrator password.
B Click [View] - [Resources by type].
Troubleshooting (Advanced) 108

„ Connecting Peripherals
Cannot print. z Check the printer connection.
z Turn on the printer.
z The printer is not online.
z No paper is in the printer tray or there is a paper jam.
z Turn on the printer and connect it to the computer, and then restart the
computer.
LAN transmission speed slows down z Try the following settings.
noticeably. Click (Start) - [Control Panel] - [System and Security] - [Power Options], and
<Only for model with wireless LAN> select [High performance], then close the window.
Wireless LAN connection is cut.

„ Touchscreen
The cursor does not work. z Connect the external mouse correctly.
z Restart the computer using the keyboard.
Press (Windows)*4 and press 2 times, and press to select [Restart]
and press (Enter).
*4
When the Sticky Key function is enabled (at the time of purchase), press (Windows)
3 times.
z If the computer does not respond to keyboard commands, read “No response.”
(Î page 113).
Cannot point the correct position using z Perform the touchscreen calibration (Î page 12).
the included stylus.
Cannot input using the touchscreen z Set [Touchscreen Mode] to [Auto] or [Touchscreen Mode] in the [Main] menu of
the Setup Utility (Î page 88).
Cannot use scroll function of scroll but- z Use Touchscreen.
ton on the Internet Explorer. z Move the mouse cursor to outside of Internet Explorer, and return to Internet
Explorer.

„ SD Memory Card
Cannot use an SD Memory Card. z Set [SD Slot] to [Enabled] in the [Advanced] menu of the Setup Utility (Î page
89).
Troubleshooting (Advanced) 109

„ Barcode Reader (only for model with Barcode Reader)


Reading is not possible. z Confirm the reading angle.
z Confirm that the barcode is readable (without damage, etc.).
z Confirm the range for reading.
z Be sure the reader is programmed to read the type of barcode you are reading.
z The distance from the reader to the barcode is important. As a rule of thumb, a
farther distance should be used for a larger symbol to allow the raster pattern to
cover the symbol. In addition, a closer distance should be used for a thinner
symbol.
z Return the Barcode reader to the default setting.

„ Fingerprint Reader (only for model with Fingerprint Reader)


The sensor does not enroll or authenti- z Slide your finger correctly. For further information about enrollment and authen-
cate my fingerprint. tication, refer to “How to Use the Fingerprint Reader” (Î page 62) and [Finger-
print Tutorial].
• Click (Start) - [All Programs] - [Protector Suite QL] - [Fingerprint Tutorial].
• The sensor enrolls or authenticates no fingerprint, or performs authentication
poorly, despite the correct way of finger sliding when your finger is in any of
the conditions stated below:
• Rough skin, or injured finger (with a cut or a skin inflammation)
• Extremely dry
• Soiled with mud or oil
• Fingerprint has been worn and has faded
• Wet with water or sweat
<You can improve enrolling and authentication sensitivity by taking the follow-
ing steps when any of the conditions described above exists>
• Wash your hands or wipe them dry.
• Use a different finger for registration or authentication.
• Treat your finger with a hand cream when it is rough skin or dry.
z Clean the fingerprint sensor. For further information, refer to “Handling & Main-
tenance” (Î page 69).
z The fingerprint sensor may be malfunctioning when it continues to perform
poorly after the steps described above have been performed. Contact
Panasonic Technical Support.
Troubleshooting (Advanced) 110

„ Fingerprint Reader (only for model with Fingerprint Reader)


Sensor does not work. z Exported passport can help you if you need to replace the sensor.
• Log on to Windows as an Administrator.
You can always access the computer by using your Windows log on
password. In convenient mode, any user can access the computer by using
your Windows log on password.
• To access [File Safe]
[File Safe] can be always accessed by using the [File Safe] backup password.
• Other functions
Replace/Repair the sensor, then follow the instructions in section “Replacing
sensor.” (Î page 111).
Some limited functions (e.g. deleting passport) are available without a
functional sensor. In case of deleted operation, it is necessary to cancel the
fingerprint verification operation to get to the password dialog.
User cannot use enrolled finger. (e.g. z It is strongly recommended to enroll at least 2 fingers to avoid this problem.
injury) If you enrolled multiple fingers, simply use other finger. If you only enrolled one
finger that can be used, we recommend to use the [Enroll or Edit Fingerprints]
wizard and enroll additional fingerprints.

If none of your enrolled fingers can be used, follow this procedure:


A Log on to Windows as an Administrator.
You can always access the computer by using your Windows log on
password. In convenient mode, any user can access the computer by
using your Windows log on password.
B Update the enrolled fingerprints.
To be able to fully use Protector Suite QL, you need to have usable
enrolled fingerprints. Enter the [Enroll or Edit Fingerprints] wizard.
• If you do not use [Advanced Security], you can still enter using the Windows
password.
• If you use [Advanced Security] with backup password, you can enter using
the backup password.
• If you use [Advanced Security] without backup password, there is no other
way to add a different fingerprint. In this case we recommend either to wait
until your finger is usable again (e.g. the injury heals), or to delete the
passport (Use [Delete] wizard) and then reenroll new fingerprints.
Please note that in the latter case all your stored secret data (passwords, [File
Safe] encryption keys) will be lost. To perform the delete operation it is
necessary to cancel the fingerprint verification operation to get to the
password dialog, then enter your Windows log on password.
• To access [File Safe]
If you did not perform the procedure in step B or it did not work, you can still
access [File Safe] by using the [File Safe] backup password.
Troubleshooting (Advanced) 111

„ Fingerprint Reader (only for model with Fingerprint Reader)


TPM failure. z If you use [Advanced Security] with TPM (Trusted Platform Module) and TPM is
broken, erased or disabled, the [Advanced Security] will not work anymore.
If you do not use the [Advanced Security] backup password, refer to “Starting
Over” (Î page 72). Otherwise, if you use [Advanced Security] backup
password, you can follow these steps:
A Enter the [Enroll or Edit Fingerprints] wizard using the backup password.
B Disable [Advanced Security] and finish.
C After the TPM is repaired and enabled (or if you only erased its contents)
you can enter the [Enroll or Edit Fingerprints] wizard again using your finger
and enable the [Advanced Security] with TPM again.
Replacing sensor. z If you need to replace a non-functioning fingerprint reader, follow this proce-
dure.
Enrollment to the hard disk:
If enrollment to hard disk is used, “Protector Suite QL” has not stored any data
on the device and therefore has no problem to continue after you replaced the
sensor. However, in case you use the Power-on security (Preboot Authentica-
tion), you may need to use the [Enroll or Edit Fingerprints] wizard to update the
related data.
Enrollment to the device:
If the fingerprint has been enrolled to the device, a new passport will be
required. Follow the procedure in the section “Starting Over” (Î page 72).
Lost [Advanced Security] backup z To change the [Advanced Security] backup password, go to the [Enroll or Edit
password. Fingerprints] wizard and swipe your finger and go through the Fingerprint
enrollment. On the Advanced Security page you can change the backup pass-
word.
Protector Suite QL reinstallation. z During Protector Suite QL uninstallation, you can select whether to delete the
Protector Suite Data - including passports.
z If you want to reinstall the product, select button to leave the Protector Suite QL
data on the computer.
After the new installation, you will be able to use your data again.
z If the Protector Suite QL was uninstalled including the passports, then in case
of enrollment to device the fingerprints will still be stored in the device and the
user can use them reenrollment.
Lost [File Safe] backup password. z It is necessary to change the backup password for [File Safe], refer to the soft-
ware’s online manual (Î page 63).
Troubleshooting (Advanced) 112

„ Fingerprint Reader (only for model with Fingerprint Reader)


Accessing [File Safe] after Protector z [File Safe] data can be accessed only using Protector Suite QL. If you acciden-
Suite QL uninstallation. tally uninstalled Protector Suite QL, you have to reinstall it. If passport data was
not removed during uninstallation, everything will work automatically including
[File Safe]. If the passport data was removed during uninstallation the [File
Safe] will recognize that the installation was changed and will offer to use the
backup password, instead.
Accessing [File Safe] after computer z If you have an exported passport, import it now so you can access [File Safe]
crash. directly using fingerprints. Otherwise you can access [File Safe] using the [File
Safe] backup password: [File Safe] will recognize that the installation was
changed and will offer to use the backup password, instead.
Removing data from the Reader. z When enrollment to the device is used, passport data is stored to the device. To
remove it, go to the [Delete] passport wizard and delete existing passports, and then
use the [Fingerprint Storage Inspector] to remove remaining fingerprints (e.g.
left over from previous installations).
z In convenient mode, the [Fingerprint Storage Inspector] does not allow deleting
the last fingerprint for an existing passport and only user’s own fingerprints can
be deleted. Therefore it is necessary to delete passports first.

„ Fast User Switching Function


Some applications do not work prop- z When switching to a different user with the Fast User Switching function, the
erly. following problems may occur.
• Some applications may not work properly.
• Key combination with Fn may not work.
• The display settings may not be possible.
• A serial mouse may not work.
• Personal Secure Drive function Security Platform (TPM) may not work.
• <Only for model with wireless LAN>
Wireless LAN cannot be used.
• <Only for model with Bluetooth>
Bluetooth cannot be used.
z In these cases, log off all users without using Fast User Switching function and
perform the operation once more. If the problem persists, restart the computer.
Troubleshooting (Advanced) 113

„ Others
No response. z Press Ctrl, (Shift)*5, Fn and Tab (ESC)*6 to open Task Manager and
close the software application.
z An input screen (e.g., password input screen at startup) may be hidden behind
another window. Use Alt*5 +Tab to check.
z Shut down by pressing and holding the power switch for 4 seconds or longer,
and turn on the computer and open the application again. If Windows runs cor-
rectly, but the application software does not start, click (Start) - [Control
Panel] - [Uninstall a program] and remove the failing application software, then
reinstall the application software.

*5
For Numeric keyboard model, use a USB keyboard or software keyboard.
*6 For Numeric keyboard model : Esc

Checking the Computer’s Usage Status


You can check the computer’s usage status in the PC Information Viewer. You may need this information when calling
Panasonic Technical Support for advice.
NOTE
z This computer periodically records the management information of the flash memory etc. The maximum data volume
for each record is 2048 bytes. The information is only used for estimating the cause when the flash memory goes
down by any possibility. They are never sent to outside via network nor used for any other purpose except for the pur-
pose described the above.
To disable the function, add a check mark for [Disable the automatic save function for management information his-
tory] in [Hard Disk Status] of PC Information Viewer, and click [OK].
• A standard user needs to enter an administrator password.
z As long as it is activated, the PC Information Viewer will appear in front of all other screens.
z Depending on your network environment, it may take sometime to start up PC Information Viewer.
z If you use a guest account to log in, some information will be displayed as [Not Found].

1 Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information
Viewer].
2 Select the item to display the detailed information.
Troubleshooting (Advanced) 114

„ To save the information as a text file


1 Display the information you want to save.
2 Click [Save].
3 Select the file save range option and click [OK].
4 Select the folder to save the information, input the file name, and click [Save].
z If automatic saving of the management information record has not been disabled, the records already recorded are
also saved.

„ To save a copy of the screen as an image file


1 Display the screen you want to save.
2 Press Ctrl + Alt + Fn + K (F7)*7.
*7
For Numeric keyboard model, use a USB keyboard or software keyboard.

3 When the screen copy message appears, click [OK].


The screen image is saved in [Documents] folder.
z Alternatively you can save a copy of the screen in the following procedure.
Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy].
NOTE
z The image is a bitmap file in 256 colors.
z When using the extended desktop (Î page 76), a copy of the primary device screen is saved.
z The default key combination to copy is Ctrl + Alt + Fn +K (F7)*8. You can change it in the following procedure.
A Log on to Windows as an administrator.
B Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer].
C Right-click [Screen Copy] and click [Properties] - [Shortcut].
D Move the cursor to [Shortcut key] and press the key(s) you want to use for the shortcut.
E Click [OK].

*8 For Numeric keyboard model, use a USB keyboard or software keyboard.


115

© Panasonic Corporation 2009-2011

z Disclaimer
Computer specifications and manuals are subject to change without notice. Panasonic Corporation assumes no liability
for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manuals.

z Trademarks
• Microsoft, Windows and the Windows logo are registered trademarks or trademarks of Microsoft Corporation of the
United States and/or other countries.
• Intel, Core and PROSet are either registered trademarks or trademarks of Intel Corporation.

• SDHC Logo is a trademark.

• Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation.
• Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective
own companies.

PCE0290G_7

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