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Reference Manual
Personal Computer
Model No. CF-U1 Series
Regarding Windows 7
This manual explains using the Windows 7 default setting.
Windows Aero
Do not turn Windows Aero on with this computer.
Windows Update
You can update to the latest patches and service packs for Windows with the following menus.
Click (Start) - [All Programs] - [Windows Update]
Do not apply “Driver Updates” even if a message to update a driver appears. If a driver update is required, contact your
technical support office.
Introduction 3
NOTE
z Do not repeatedly press the keys in quick succession.
z Do not use the key combinations together with touchscreen or other key operations.
z Do not use the key combinations before you log on to Windows. Wait until the flash memory drive indicator turns
off. On the Setup Utility screen, you can use the key combinations of “LCD brightness” and “Display switching”.
z The key combinations may not work with some applications.
z The pop-up icon appears after logging on to Windows. It may not appear in some application conditions.
Fn + Q ( ) Fn + * ( ) LCD brightness
<QWERTY keyboard model>
Fn + W ( ) Fn + + ( ) (Fn + Q ( ) = down / Fn + W ( ) = up)
<Numeric keyboard model>
(Fn + * ( ) = down / Fn + + ( ) = up)
NOTE
z LCD brightness changes in accordance with the
environment although you do not use this function.
Key Combinations 5
CAUTION
z Do not press any keys until the display has finished
switching.
z Do not use this function:
• When playing motion video such as DVD or MPEG.
• When operating on the Fast User Switching
display, and on the display in the process of
returning to the normal desktop from Screen Saver
with a password, or from Sleep/Hibernation.
z Until Windows startup is completed (during Setup
Utility, etc.), the Duplicate and Extend display cannot
be used and pressing Fn + E ( )*2 switches the
display between the internal LCD and the external
display.
z When the display cannot be switched, right-click on
the desktop and click [Graphic Properties] to select
the display.
*1
For Numeric keyboard model : +3
*2
For Numeric keyboard model : Fn + 4 ( )
Fn + R ( ) Fn + 5 ( ) Speaker on/off
NOTE
z Beeps do not sound if you turn off the speaker
sound. OFF ON
(MUTE)
Key Combinations 6
Fn + D ( ) Fn + 8 ( ) Keyboard (except for Fn + D ( ))*5, scroll button, zoom button and application
buttons are disabled.
When locked:
• The message appears to show how to unlock.
• If was displayed by clicking on the notification area, icon
changes to .
• If a locked key is pressed, the entire keyboard gleams.
To cancel, press Fn + D ( )*5 again.
NOTE
z Power switch is not disabled.
z When you enter the user account selection display (Switch user, etc.) in
the locked condition, unlocking is impossible.
z This function is canceled when you turn the computer off.
*5
For Numeric keyboard model : Fn + 8 ( )
Hotkey Settings
Setting Fn key operations
You can make 2 settings:
• Fn key lock
When you press Fn, the key is locked (pressed-down) until you press another key. Use this when pressing difficult key
combinations.
• Pop-up icon on/off
3 Click [OK].
NOTE
z You can have different settings for each user.
*6 If the speakers are muted, beeps do not sound.
Ctrl, Alt *7, (Shift)*7, (Windows) keys operations when Sticky key function is enabled
z Press once: The key is locked. Press another key to release the lock.
z Press twice: The key is locked. The lock cannot be released even if you press another key.
z Press 3 times: The lock is released.
• The indicator next to each key lights up while each key is locked. (except for Windows key)
• An illustration is displayed as below when you click on the notification area.
: A locked key icon is highlighted.
NOTE
z You can have different settings for each user.
z When Sticky key is active:
The start menu is not displayed by pressing (Windows) key once. Press 3 times to display the menu. (Windows
specification)
z When Sticky key is not active:
After pressing Ctrl + Alt + Fn + (Del)*8, the indicator next to Ctrl and Alt *7 remains lit. The light goes off when
the original display is returned.
z When you input letters, if you want to confirm that (Shift)*7 key is pressed on the screen, follow the steps below to
install Sticky Key Notification.
A Log on to Windows as an administrator.
B Click (Start) and input [c:\util\pnotif\setup.exe] in [Search Programs and files], and press (Enter).
Follow the on-screen instructions.
C Add a check mark for [Yes, I want to restart my computer now.], and click [Finish].
The computer restarts.
“Shift Key ON” will be displayed when the key is pressed.
*7
For Numeric keyboard model, use a USB keyboard or software keyboard.
*8 For Numeric keyboard model : Fn + (Ctrl+Alt+Del)
Touchscreen 10
You can use the touchscreen function to perform the same operation as a mouse. Touch the screen surface with the stylus
(included).
For further information, click (Start) - [Control Panel] - [Hardware and Sound] - [Pen and Touch] - [Flicks] - [Practice using flicks].
z To right-click
A Touch and hold with the stylus, or touch and select the right button of “touch pointer”.
NOTE
z The touchscreen function does not work in the Setup Utility.
z When inputting on the [Command Prompt] screen, apply the keyboard input mode to [Tablet PC Input Panel]. You can-
not input correctly with the Writing Pad.
z Check the following to prevent the surface of the touchscreen from being scratched
z Are you using your finger or a stylus to operate the touchscreen?
z Is the surface clean?
z Is the soft cloth clean?
z Are you using the stylus with the tip extended?
z Is the tip of the stylus clean?
z Is your finger clean?
z If the cursor jumps to a location other than where the screen was touched, or if the LCD reso-
lution changes, recalibrate the touchscreen
Perform the procedure of “Touchscreen Calibration” (Î page 12).
• Be sure to wipe the LCD display to remove fingerprints, etc., with the soft cloth.
• Do not wipe areas other than the LCD display with the soft cloth.
Touchscreen 12
Touchscreen Calibration
A standard user needs to perform the calibration as an administrator before performing the calibration for each user.
Calibration by an administrator
NOTE
z At first, log on to Windows as an administrator, and perform this calibration.
z Return the rotated display to [Landscape] before the touchscreen calibration.
2 Click [Calibrate].
3 Select [Touch input].
4 Using the stylus, touch each of the “+” target marks one by one.
5 Click [Yes].
Touchscreen 13
2 Click [Calibrate].
3 Select [Touch input] or [Pen input].
4 Using the stylus, touch each of the “+” target marks one by one, and then click [Yes].
z Perform the calibration for the orientation to be used.
Hardware Button Setting 14
You can adjust the scroll speed for Scroll button or assign the startup functions of your favorite applications to 4 Applications Buttons.
4 Click [OK].
NOTE
z When Ctrl + Alt + Fn + (Del)*1 is assigned for [Button 4] in the Setup Utility, the execute file of the application
for [Button 4] cannot be changed.
z An Administrator can allow all users to use the Administrator’s Application Button setting.
Log on to windows as an Administrator, and add a check mark for [Button settings apply to all users].
z An Administrator can regulate other users’ Application Button settings.
Log on to windows as an Administrator, and remove the checkmark from [Allow setting by all user].
*1
For Numeric keyboard model : Fn + (Ctrl+Alt+Del)
Software Keyboard 15
You can use the Software Keyboard. By using the Software Keyboard, you can change the size of the Software Keyboard,
and can use the numeric keypad.
3 Click (Start) and input [c:\util\meiskb\setup.exe] in [Search Programs and files], and
press (Enter).
Follow the on-screen instructions.
4 Add a check mark for [Yes, I want to restart my computer now.], and click [Finish].
The computer restarts.
NOTE
z You can set a different language to each application (⇒ Windows help), and the keyboard layout switches according
to the application.
z Depending in the language, some keys are displayed in orange. You can use them to input characters such as ë and
ö.
NOTE
z You can change the currency symbol (B) of the numeric keypad. B
Click (Start) – [Control Panel] – [Clock, Language, and Region] – [Region and
Language] – [Formats] – [Additional settings] – [Currency] – [Currency symbol].
z After changing the currency symbol, click (A), and then change the size of the
numeric keypad so that the selected currency symbol is shown.
z You can input the unit by using (C).
C
Zoom Function 18
NOTE
z The Zoom function is not available in the following conditions.
• When selecting a larger display resolution than the actual display resolution in the display setting
• On the logon screen during startup of Windows or in the logoff condition
z You cannot zoom the items below.
• Hot key icon displayed when Fn key is pressed
z Motion pictures may not be zoomed in.
z You can use the Zoom function on the external display only in the mirroring mode.
1 Put the cursor (A) on the position you want to zoom in. A B
NOTE
z The Zoom ratio returns to 100% in the following conditions even while the screen is zoomed.
• When you switch the log in user
• When the computer resumes from Sleep/Hibernation
• In the log off condition
• When you press Ctrl + Alt + Fn + (Del)*1
• When the [User Account Control] screen appears
z [Tablet PC Input Panel] does not display while zooming.
*1
For Numeric keyboard model : Fn + (Ctrl+Alt+Del)
NOTE
z [Use Zoom Cursor] appears only in the following conditions.
• The zoom ratio is 100% (100% Zoom).
• There is no check mark for [Zoom Up Area by Moving Cursor Position].
• Windows Aero is off.
z When using application software displaying a unique cursor (i.e. Paint), note the following
restrictions.
• The cursor unique for the application software is not enlarged.
• The cursor unique for the application software may not be displayed at the right position. Confirm the operation
position using the Windows cursor (enlarged cursor when zoomed).
Zoom Function 20
Other settings
Always Foremost mode
You can display the task bar in its original size for easy operations even in the zoomed screen.
A Click on the notification area and then click to display Zoom menu.
B Click and add a check mark for [Always Foremost on the Screen]. (In the default set-
ting, check mark is added.)
NOTE
z When [Always Foremost on the Screen] is active, the [Float] mode for [Tablet PC Input Panel] cannot be used.
Zoom Function 21
Transparency Setting
You can set the permeability degree for the zoomed screen.
A Click on the notification area and then click to display Zoom menu.
B Click [Zoom Permeability].
C Drag the slider right and left to set the permeability degree.
D Click [OK].
Panasonic Hand Writing 22
You can make a bitmap file (.bmp) of a simple character and a figure such as signature by handwriting on the touchscreen.
CAUTION
z Do not use the Fast User Switching function while Panasonic Hand Writing is active.
z If you install other pointing devices (e.g., commercially available mouse driver), Panasonic Hand Writing will not work.
NOTE
z The display of Panasonic Hand Writing may be distorted if the number of display colors is changed. Click on the
notification area and right-click , then click [Exit Panasonic Hand Writing], and then restart Panasonic Hand Writing.
z Panasonic Hand Writing may not work properly if another application software is active. In this case, close the applica-
tion software and try handwriting again.
2 Click [Settings].
A
3 Change the settings.
A. You can choose the order of the display rotation. If you choose
[None], the order is skipped.
You can change the following settings only if you logged on to Win-
dows as an administrator.
B. When a check mark for [Allow all users to use setting dialog] is
added, each user can choose the order.
C. When a check mark for [This setting affects all users] is added,
the order which you chosen is set to all users. To use the same
setting for all users, remove the check mark to [Allow all users B C
to use setting dialog] and add the check mark for [This setting
affects all users].
4 Click [OK].
Sleep and Hibernation Functions 25
Sleep Memory Short Required. (If power is not supplied, all data will be lost.)
Hibernation Flash memory Rather long Not required. (However power is slightly consumed to
keep the hibernation.)
Precautions
z Connect the AC adaptor if the computer will be in sleep for a long period of time. If you cannot use the AC adaptor, use
hibernation instead.
z Using sleep or hibernation repeatedly may cause malfunction of the computer. To stabilize computer operation, restart
Windows regularly (about once a week) without using sleep or hibernation.
z Save the necessary data.
z Close files you have opened from removable disks and network drives.
z It may take 1 or 2 minutes to enter hibernation. Do not touch any key though the screen becomes dark.
z The password you set in the Setup Utility is not requested at resuming. You can use the Windows password for security in
sleep or hibernation. In the default setting, you are requested to enter the Windows password when the computer
resumes.
z Do not enter sleep or hibernation in the conditions below, otherwise the data or file may be corrupted, sleep or hibernation
may not work, or malfunction may occur in the computer or the peripheral devices.
• When any of the flash memory drive indicator and the SD Memory Card indicator is on.
• When playing/recording audio files or displaying motion video such as MPEG files.
• When using communication software or network functions.
• When using peripheral devices.
(If peripheral devices fail to work normally, restart the computer.)
Sleep and Hibernation Functions 26
CAUTION
z At the beep*1, immediately release the power switch. After releasing the switch, do not operate it until the power indi-
cator blinks or goes off. If you press and hold the power switch for longer than 4 seconds, the computer will forcibly
shut down and unsaved data will be lost even if you have set [When I press the power button] to any item in [Choose
what the power buttons do].
z While the computer is entering sleep or hibernation, do not touch the computer.
For example, do not:
• Touch the keyboard, touchscreen or power switch.
• Use an external mouse or other peripheral devices.
• Connect or disconnect the AC adaptor.
• Operate the wireless switch.
• Insert and remove the SD Memory Card.
Wait until the power indicator blinks green (sleep) or goes off (hibernation).
z It may take 1 or 2 minutes to enter sleep or hibernation.
In sleep or hibernation
z Do not attach or remove a peripheral device. Doing so may cause malfunction.
z Power is consumed in sleep. When power is exhausted, the data retained in memory will be lost. Connect the AC
adaptor when using the sleep function.
*1 If the speakers are muted, beeps do not sound.
*2 For Numeric keyboard model : Fn+ 6 ( ) (Sleep) / Fn + 0 ( ) (Hibernation)
Sleep and Hibernation Functions 27
CAUTION
z Do not perform the following operations until resuming is complete. After the display is resumed, wait approximately
15 seconds (normally) or 60 seconds (when the computer is on a network).
• Touch the keyboard (except for password input), touchscreen or power switch.
• Use an external mouse or other peripheral devices.
• Connect or disconnect the AC adaptor.
• Shut down or restart Windows.
• Enter sleep or hibernation (Wait approximately 1 minute).
• Operate the wireless switch.
• Insert and remove the SD Memory Card.
z If the computer enters sleep while a USB keyboard or mouse is connected, touching the USB keyboard keys or mouse
will resume the computer.
NOTE
z <Only for model with Bluetooth>
After resuming from sleep or hibernation, the message “TosBtMng has stopped working” may appear.
Click [Close program].
If Bluetooth connections are cut off, click (Start) - [All Programs] - [Bluetooth] - [Bluetooth Settings], and connect to
the Bluetooth devices again.
Sleep and Hibernation Functions 28
Hibernation
1 After the step 2 of “Sleep” setting (above), click [Change advanced power settings].
2 Double-click [Sleep], and double-click [Hibernate after].
3 Click the item and select the setting.
4 Click [OK].
Saving Power 29
You can extend battery life and save power also during AC adaptor usage.
z Disconnect external devices (USB devices, external mice, etc.) that are not being used
z Use Sleep/Hibernation
Press Fn + T ( )*2 to set the computer to sleep or Fn + G ( )*3 to set it to hibernation when you have to leave the
computer. This shuts down computer operation to reduce power consumption.
To confirm current settings, click (Start) - [All Programs] - [Panasonic] - [Power Saving Utility] - [Advanced] to view
[Wired LAN standby power saving function] or [Wireless LAN standby power saving function].
*2 For Numeric keyboard model : Fn + 6 ( )
*3 For Numeric keyboard model : Fn + 0 ( )
Security Measures 30
5 Enter your password again in [Confirm New Password] and press (Enter).
6 Press Fn + B (F10)*1, and then select [Yes] and press (Enter).
*1
For Numeric keyboard model, connect a USB keyboard and press F10.
CAUTION
z Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con-
tact Panasonic Technical Support.
z When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people
may set or change the password.
NOTE
z The password will not be displayed on the screen.
z You can use up to 32 alphanumeric characters (including spaces).
• The case (upper/lower) is ignored.
• Use only the upper horizontal row of numeric keys to input your password.
• You cannot use (Shift) and Ctrl to input a password.
z Disabling the Supervisor Password also disables the User Password.
Security Measures 31
1 Set the password (Î page 30), and select [Enabled] in [Password on Boot] in the
[Security] menu of the Setup Utility (Î page 92).
NOTE
z If the Supervisor Password or User Password has been set, the password input screen will be displayed on starting-up
of the Setup Utility even though [Password on Boot] is set to [Disabled].
1 Select [Enabled] in [Hard Disk Lock] in the [Security] menu of the Setup Utility (Î page 92).
CAUTION
z For the data being read/written on the original computer, the Setup Utility settings must be the same as when the flash
memory was removed.
z You cannot use the flash memory lock function without setting the Supervisor Password. Set the Supervisor Password
beforehand (Î page 30).
z When you have your flash memory drive repaired
• Contact Panasonic Technical Support.
• Before sending back the flash memory drive, be sure to set the [Hard Disk Lock] to [Disabled].
NOTE
z The flash memory lock function works with the built-in flash memory. It does not work with the external hard disk.
z We recommend you to set [Password on boot] to [Enabled] to ensure security though it is not required to enable the
flash memory lock. (Note that the flash memory lock does not guarantee complete protection of the data.)
Battery Power 32
Battery Indicator
You can attach 2 batteries packs to this com-
puter. The battery indicators are prepared for A B B A
each battery.
A : Battery 1 indicators
B : Battery 2 indicators
Not lit The battery pack is not inserted or not being charged.
• You can check presence of the battery pack by pressing Fn + F ( )*1 (Î page 34)
Blinking green When you attach the battery cover with the battery pack already inserted:
You can check the battery level by blinking times.
Blinking times Battery level
5 times 95 % to 100 %
4 times 50 % to 94 %
3 times 25 % to 49 %
2 times 5 % to 24 %
1 time 0 % to 4 %
Except for the operations stated above:
In high temperature mode, the battery pack is discharging the power to 80%*2 of normal
temperature mode (Î page 35).
Do not remove the battery pack since the power is not supplied even if you connect the
AC adaptor in this mode. If remove the battery pack, the computer will be turned off and
lose data.
*2
In high temperature mode, the 100% battery level is equivalent to 80% level of the normal
temperature mode.
Battery Power 33
Blinking orange The battery cannot be charged temporarily due to the following reasons:
• Its internal temperature is out of the acceptable range.
• The power supply is not enough because software applications or peripheral
devices are consuming a large amount of power.
Blinking green and The temperature is low and the computer is warming up to prevent the flash memory
orange alternately drive from malfunctioning. The computer will start automatically after warming-up.
NOTE
z Once the battery is fully charged, the computer performs recharging only when the battery level becomes less than
approximately 95%, so overcharging is avoided.
Battery Power 34
1 Press Fn + F ( )*3.
z When the battery pack is inserted (example)
Normal temperature mode High temperature mode
(Î page 35) (Î page 35)
In charging
In discharging
(The battery pack in the
frame is discharging)
When the battery level becomes 10% When the battery level becomes 5%
[Low battery alarm] [Critical battery alarm]
z Displays a message that the battery level is low. z The computer enters hibernation.
↓ ↓
Charge the battery. Connect the AC adaptor or replace the battery to start up
the computer.
z Connect the AC adaptor immediately. If you do not z Connect the AC adaptor and charge the battery.
have the AC adaptor, exit the running programs and z If you have a fully charged spare battery, turn off the
Windows, then confirm that the power indicator is off. computer, replace the battery and turn the computer on
z If you have a fully charged spare battery, turn off the again.
computer, replace the battery and turn the computer on When the computer enters hibernation with the battery
again. down and you resume the operation without charging
the battery, the Windows Resume Loader starts up. Fol-
low the on-screen instructions. After that, however,
Windows may not start up normally, or the [Low battery
level]/[Critical battery level] function may not work nor-
mally.
Battery Power 37
When the com- When the AC adaptor Only one battery pack can be removed/replaced.
puter is ON or in is not connected To check if the battery pack can be removed/replaced:
Sleep When you open the battery cover, the blinking (red) of battery indicator
tells.
• When blinking approx. every 4 seconds: Can be replaced
• When blinking approx. every 0.5 second: Cannot be replaced
2 Remove right and left hand strap clips from the computer.
The illustration shows the clip on the left side as an example.
A Remove the edge of hand strap passing through the clip.
B Tip the top of clip front.
C Pull out the clip from the computer.
z Do the same for the right clip.
4 Press and hold (A) and slide the latch to unlock the battery
A
cover.
The following illustration shows how to attach/remove Battery 1 as an
example.
Do the same for Battery 2.
Battery Power 40
CAUTION
z Make sure the latch is securely locked, otherwise the battery pack may fall when you carry the computer.
Customizing the Power Setting 42
You can choose the optimum power setting for your operating condition by selecting a power plan. You can also create your
own power plan.
2 Insert the SD Memory Card with the label side facing up and
with the cut corner facing in.
z It may take 0.5 to 1 minute for the computer to recognize the SD Memory
Card which is inserted for the first time to this computer.
SD Memory Card 45
NOTE
z If you have the Cradle (optional), you can connect USB devices to the Cradle.
z You can select whether the USB port of the computer is to be [Enabled] or [Disabled] in Setup Utility (Î page 89). It is
separated from the setting for the USB ports of the Cradle.
z You may need to install the driver for the USB device. Follow the on-screen instructions or refer to the instruction man-
ual of the USB device.
z You may need to install the driver again when connecting the device to another port.
z If the computer enters sleep while a USB keyboard or mouse is connected to the computer, touching the USB key-
board keys or mouse will resume the computer. (When connected to the USB port of the Cradle, touching the USB
keyboard or mouse will not resume the computer.)
z When a USB device is connected, sleep and hibernation may not function normally. If the computer does not start up
normally, remove the USB device and restart the computer.
z When the USB device is removed and then inserted while the computer is on, may appear in the Device Manager
and the device may not be correctly recognized. In this case, remove and connect the device again, or restart the com-
puter.
z When a USB device is connected, power consumption increases. Remove the USB device when it is not in use, espe-
cially when operating by battery power.
Camera 48
Camera Light
Camera Lens
CAUTION
z Do not look directly at the camera light.
NOTE
z When the computer is moved from hot and humid environments to cold environments, dew condensation may form
mist inside the lens. This is not a malfunction. Wait until the lens dry.
Camera 49
NOTE
z If you use this utility and other multi-media software at the same time, an error may occur. Close all multi-media
software including this utility and restart this utility.
z If an error message appears and nothing is displayed, restart this utility.
z Two or more users cannot use this utility with Windows Fast User Switching function.
z When the computer has resumed from standby or hibernation, an error may appear and the connection with the cam-
era device may be lost. If this occurs, restart this utility.
Camera 50
Taking Pictures
Taking Pictures
Video library
Zoom In
To enlarge or reduce the camera image.
1 Click or click [Control] - [Zoom] and select [x 1.0], [x 1.5], [x 2.0], [x 2.5], or [x 3.0].
z You can assign the Zoom In function to an application button.
(Î page 56 “Assigning the Light/Zoom In/Take Photo Functions to an Application Button”)
z Each time you click the zoom magnification goes up in the order of [x 1.0], [x 1.5], [x 2.0], [x 2.5], [x 3.0].
Take Photo
You can record the camera image as a picture.
1 Adjust the direction of camera, zoom (See above), picture quality (Î page 52), etc..
z While taking photos, the icon changes to indicating the photo is being captured.
z You can assign the Take Photo function to an application button.
(Î page 56 “Assigning the Light/Zoom In/Take Photo Functions to an Application Button”)
NOTE
z You can view pictures by clicking or through Windows Explorer (default location is my pictures folder).
z When the distance between the camera and subject is too close, the image may be out of focus.
z When you take photos while the light is on, the light-up duration is reset to the time setting for the “Auto Off Setting”
(Î page 50).
Camera 52
Burst Shooting
You can take pictures in fixed intervals.
NOTE
z During Burst shooting, naming, saving or canceling photos is not available.
The default name for saving photos is the date and time the picture was taken.
NOTE
z At (C), if you specify an externally connected storage device as the save destination, the camera software may
operate slowly. In this case, specify the flash memory as the save destination.
z High-quality pictures can be obtained by checking (D). Also, regardless of the display screen size, you can take
pictures with the selected resolution.
• When this feature is enabled, photos may take more time to load.
• When this feature is disabled, photos will be saved with the resolution selected for the [Video Format] (Î page 55).
Recording Video
Recording Video
1 Click or click [Video] - [Start Recording].
While recording, the icon changes to .
Settings
Setting Audio
Set your sound preferences on the [Audio Control] screen.
NOTE
z To set sound preference, please attach an external microphone.
z Some items cannot be set depending on the device.
Camera 55
NOTE
z Make sure the image resolution is within the range of the display resolution of this computer (Refer to “Specifications -
Display Method” in OPERATING INSTRUCTIONS).
z If you set [Output Size], the [Frame Rate] is automatically determined.
z The setting items depend on the device, some items cannot be selected.
Camera 56
<When assigning the “Take photo” function by specifying the file name>
(Î page 52)
c:\program files\panasonic\panasonic camera utility\pcam.exe /shutter_name
4 Click [OK].
NOTE
z When the Panasonic Camera Utility is not running, and if you press one of the buttons to which the “Zoom in” function,
“Take photo” function, etc. are assigned, the Panasonic Camera Utility will be activated. Press the button again to use
the function assigned.
z If you operate the Utility after assigning the “Take photo” function, the same operation will be performed as the one
when the check marks both for (A) and (B) are not added in “Changing the Settings for Taking Pictures” (Î page 52).
z If you operate the Utility after assigning the “Take photo” function by specifying the file name, the same operation will
be performed as the one when the check mark for (A) is added and check mark for (B) is not added in “Changing the
Settings for Taking Pictures” (Î page 52).
Barcode Reader 57
Reading Window
Trigger Buttons
CAUTION
z Do not look directly into the reading window.
<For model with 1D Barcode Reader>
DO NOT LOOK DIRECTLY AT THE LASER LIGHT.
<For model with 2D Barcode Reader>
DO NOT LOOK DIRECTLY AT THE LED LIGHT.
z Be sure to read “Precautions” in OPERATING INSTRUCTIONS.
NOTE
z When the computer is moved from hot and humid environments to cold environment, dew condensation may mist up
inside the lens. This is not a malfunction.
Wait until the lens dry.
Barcode Reader 58
Connection to Barcode To reduce the power consumption, stop barcode reader connection within 1 minute
(Power Saving Mode) after reading a barcode.
Connection to Barcode Keep barcode reader active even after reading a barcode.
(Always-On)
Disconnect Barcode Module Stop barcode reader connection in Always-On mode or Power Saving Mode.
Confirmation Message On If the trigger button is pressed in Power Saving Mode, “Push Barcode Trigger
again to enable Barcode.” message is displayed to prevent operational errors.*1
Add Enter-Key code*2 Add a line feed code after a barcode string.
About 1D Barcode Key Emulator*2 Display version Information of 1D Barcode Key Emulator.
Allow Code 39*3 Allow Code 39 type barcode. You can change the setting by scanning Enable/Dis-
able of Code39.
About 2D Barcode Key Emulator*3 Display version Information of 2D Barcode Key Emulator.
*1
The confirm message is closed in the following cases.
• When five seconds pass from the display message.
• When the [Close] in the message window is clicked.
• When the trigger button is pushed again.
*2 This list appears only for model with 1D Barcode Reader.
*3 This list appears only for model with 2D Barcode Reader.
Barcode Reader 59
NOTE
z When the computer enters Sleep or Hibernation in Power Saving Mode or Always-On mode, the Barcode Reader is
disabled. [Barcode Module was disconnected by changing the power status] message appears at the next resume tim-
ing.
• In Power Saving Mode, click [OK] to reconnect with the Barcode Module.
• In Always-On mode, click [OK] and select [Connection to Barcode (Always-On)] again from the above menu to
reconnect with the Barcode Module.
z When the computer is shut down in Power Saving Mode or Always-On mode, the Barcode Reader is disabled.
• In Power Saving Mode, just turn on the computer to reconnect with the Barcode Module.
• In Always-On mode, the Barcode Module is not reconnected only by turning on the computer. Select [Connection to
Barcode (Always-On)] again from the above menu.
Reading Barcodes
1 Aim the reader at the barcode.
2 Press one of the trigger buttons on the rear side of the computer.
<For model with 1D Barcode Reader>
The red read beam for reading is emitted from the reading window. Make sure the red read
beam covers the entire barcode.
<For model with 2D Barcode Reader>
The LED lights red to indicate the reading position.
Press trigger button.
Recommend
2° to 3°
Barcode Reader 60
z Hold the reader farther away when reading a larger barcode, and closer in when reading a smaller barcode or a thinner
barcode.
<For model with 1D Barcode Reader>
z Perform reading so that the red read beam for reading intersects the barcode itself (including at least 12.7 mm {1/2"}
beyond each edge of the barcode).
Right Wrong
less than
or or
longer longer
LED light
z The reader can still read a barcode even if the barcode is not in the center of the red LED light. However, if a part of the
barcode lies slightly outside the LED light, the barcode cannot be read. Make sure the entire barcode is inside the LED
light.
Right Wrong
LED light
Barcode Reader 61
Do not allow materials that can easily scratch the reading window to touch the window, such as sandpaper or metal object. In
addition, do not directly apply a liquid such as water, detergent, or alcohol, on the surface of the window.
For parts other than the reading window, please read “Maintenance” in the Personal Computer Operating Instructions.
Fingerprint Reader 62
NOTE
z Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give
little data for personal identification.
CAUTION
z We shall not be liable for any loss or damage whatsoever resulting from your Fingerprint device or neglect of Finger-
print device use, or any data loss resulting from such developments as Fingerprint authentication device malfunction-
ing.
Fingerprint Reader 63
Overview
Fingerprint’s Outline
The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users. Therefore
the passwords and token devices are exposed to the risk of being lost, stolen and hacking.
The Fingerprint authentication method uses user’s fingerprints instead of passwords for security authentication. You can use
your fingerprints to start up your computer and log on Windows.
We recommend you use the Fingerprint Reader in combination with the TPM (Trusted Platform Module) to increase the secu-
rity level of your computer.
Step 3
TPM Fingerprint Utility Initialization
(If the TPM is not being used, skip this step.)
Precautions
Security Functions
Q Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please
acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your
Fingerprint device.
z The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords. You
might not be able to use your data if you lose fingerprints, keys, credentials and passwords. Back up the Fingerprint
authentication data in a safe place. For further information, refer to “Backup” (Î page 68).
z General interaction with third-party applications: There is no guarantee that there will not be any negative interaction with
any third-party software, and will not accept any responsibility for such an interaction.
Installation
1 TPM Installation
Refer to the Installation Manual of “Trusted Platform Module (TPM)”.
z Click (Start), input [c:\util\drivers\tpm\readme.pdf ] in [Search programs and files], and press (Enter).
NOTE
z Enroll at least 2 fingers. Even if one of them is injured, you can use another one to access your account and secret
data. For further information about the enrollment, refer to “How to Use the Fingerprint Reader” (Î page 62) and [Fin-
gerprint Tutorial].
• Click (Start) - [All Programs] - [Protector Suite QL] - [Fingerprint Tutorial].
Fingerprint Reader 66
z We recommend you use the Power-on Security feature. This feature prevents unauthorized access to the user’s
computer at the BIOS level.
After first finger enrollment, [Power-on Security] message appears. Select [Yes].
A When the [Power-on Security] screen appears, click [Manage Passwords].
B Select [Power-On] in [Password Types], and click [Set password].
C Enter the password for [Power-on Security], and click [OK].
D Click [Close].
E Add a check mark for [Power-On] in [Password Types].
F Enter the password (step C), and click [OK].
G Click [Next].
• Follow the on-screen instructions.
NOTE
z To use the Power-on Security feature, enable it by following the steps described above.
Do not use the fingerprint lists in the Setup Utility to change the setting for [Power-on Security] except for the specific
case such as the Finger print device cannot be used.
z When you use the Power-on-Security feature, the fingerprints are stored in the fingerprint sensor regardless of the
selected enrollment mode. The number of the available fingerprints appears in the display.
Fingerprint Reader 67
NOTE
z In the [High] security mode, you have to enter the Supervisor or User Password even after fingerprint authentication.
In the [Simple] security mode, you do not have to enter the Supervisor or User password after fingerprint authentication.
Useful Information
Backup
The file described below is necessary for recovering the Fingerprint authentication data. Back up this file periodically in a safe
location such as removable disk to avoid data loss resulting from some accidents. We recommend you to store the file in a
removable disk or network drive because the benefit of Fingerprint authentication security can be reduced if you keep the file
in the internal flash memory drive.
The backup password described below is necessary for bypassing the Fingerprint authentication. We recommend you set the
backup password using the [User Enrollment] wizard. If you do not define the backup password, you may lose your data in
case of authentication hardware failure.
z File used by each user
• Backup user passport data
(Default name: <UserAccount>.vtp)
You need this file when you replace the embedded fingerprint chip, or the flash memory drive, or when reinstalling Windows.
This file contains the fingerprints, encryption keys, and logon authentication data.
NOTE
z How to Backup:
Select [Export] in [Import or Export User Data] to save the user data.
• Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center] - [Fingerprints].
For further information, refer to the software’s online manual (Î page 63).
Limitations in Use
NOTE
z If the enrollment mode is set to “Enrollment to the hard disk” (Î page 65), you need to remove the fingerprints data
after step 2. Performed by the Computer Administrator.
A Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center].
B Click [Settings], and click [Power-on Security].
C Select the fingerprint, and click [Remove].
• Surely remove all of the fingerprints.
Starting Over
If the specific solutions for your problem in Fingerprint Reader (Î page 109) do not work, you can use these instructions as
the last measure and start over. However, please note that you can lose your data - passwords, secret keys and fingerprints.
A Log on to Windows as an Administrator.
• You can always access the computer by using your Windows log on password.
In convenient mode, any user can access the computer by using the Windows log on password.
B Try to export your passport to a file if you are planning to use your passwords, secret keys or enrolled fingers in the
future.
• If you exported your passport recently, this step is not required.
• If biometrics authorization works and your finger are recognized, use [Import or Export User Data] wizard, swipe
your finger and continue according to wizard’s instructions.
• If biometrics authorization works, but your finger is not recognized, you can start the [Import or Export User Data]
wizard and export the passport even without using your fingerprint. You need to cancel fingerprint dialog, and you
will be prompted for a password. If you do not use [Advanced Security], enter your Windows log on password.
Otherwise, enter your [Advanced Security] backup password.
CAUTION
z If you used [Advanced Security] without a backup password. There is no way to backup your data.
• If biometrics authorization does not work, there is no way to backup your data.
You can connect external equipment in variety by attaching the computer to the Cradle (optional) or Mini Port Replicator (optional).
Following is an example of how to set the computer to the Cradle. For further information, read the operating instructions that
come with the Cradle or Mini Port Replicator.
CAUTION
z You can select whether the USB ports of the Cradle are to be [Enabled] or [Disabled] in Setup Utility (Î page 90). It is
separated from the setting for the USB port of the computer.
z The driver of the Cradle is preinstalled in the computer.
z Hot or warm docking/undocking is not possible with the Cradle or Mini Port Replicator.
z If impure substance is attached on the connector parts of Cradle or Mini Port Replicator, brush off the dirt. Wipe off the
water if attached. Contact failure may occur.
z The Cradle/Mini Port Replicator for does not support a serial mouse.
<Cradle only>
z To boot the computer from a USB floppy disk drive or a USB CD/DVD drive, be sure to connect the USB drive to the
USB port on the computer, not to the USB port on the Cradle.
External Display 74
NOTE
z After resuming from sleep or hibernation, or restarting the computer, the output destination may not be the same as
the one selected in the previous status.
z When you change the display after Windows starts up, do not press any key until switching is complete.
z Display switching by pressing + P *1 or Fn + E ( )*2 may not work when you use the Fast User Switching
function to switch the user. In this case, log off all users and restart the computer.
z Do not connect or remove the external display during sleep or hibernation.
z It may take some time to switch between displays depending on the displays used.
z When you use high resolution displays, the display color, resolution or refresh rate may be changed, switching to [MID]
in [Intel(R) Graphics Media Accelerator Driver for ultra mobile].
We recommend you to switch the output destination by pressing + P *1 or Fn + E ( )*2.
z When you use the external display only, set the suitable number of colors, resolution, or refresh rate separately from
when you use the internal LCD only or when you use the simultaneous display.
Depending on the settings, some external displays may be distorted or may not display the mouse cursor correctly. In
this case, set the settings to lower value.
z When you use the simultaneous display, DVD-Video, MPEG files and other motion image files may not be played back
smoothly.
z Carefully read the instruction manual of the external display.
z When connecting an external display that does not conform to the Plug & Play standards, select the display driver
accordingly in the following menu, or use the driver disc supplied with the monitor.
A Click (Start) - [Control Panel] - [Adjust screen resolution] - [Advanced Settings] - [Monitor] - [Properties].
• A standard user needs to enter an administrator password.
B Click [Driver] - [Update Driver].
*1
For Numeric keyboard model : +3
*2
For Numeric keyboard model : Fn + 4 ( )
External Display 75
CAUTION
z Before disconnecting the external display, switch to the internal LCD by pressing + P *3 or Fn + E ( )*4. Oth-
erwise the displayed image quality may become different after disconnection (e.g., wrong resolution). In this case,
press + P *3 or Fn + E ( )*4 to reset the image quality.
z The screen may become distorted due to the following operations. In this case, restart the computer.
• Disconnecting an external display for which you have set high resolution or high refresh rate.
• Connecting/disconnecting an external display during computer operations.
*3
For Numeric keyboard model : +3
*4
For Numeric keyboard model : Fn + 4 ( )
Extended Desktop
The extended desktop function allows you to use the working area across both the internal LCD and the external display. You
can drag an object from the internal LCD to the external display and vice versa.
To switch to the Extended Desktop
1 Press + P *7 or Fn + E ( )*8.
2 Select [Extend].
3 Press (Enter).
*7
For Numeric keyboard model : +3
*8 For Numeric keyboard model : Fn + 4 ( )
z You can also click (Start) - [Control Panel] - [Connect to a Projector] to select [Extend].
z Alternatively you can use the extended desktop function in the following procedure.
A Right-click the desktop, and click [Graphics Properties].
B Select [Extended Desktop] in [Operating Mode].
C Click [Apply].
D Click [OK].
Connecting LAN
1 Turn off the computer.
z Do not use sleep or hibernation function.
<Only for model with wireless LAN, Bluetooth, and/or wireless WAN>
There are 4 ways of disabling and enabling wireless communication.
z The wireless switch is at right next to DC-IN jack.
z Wireless Switch Utility (Î page 80)
z Settings in the Network and Sharing Center (Î page 82)
z Settings in the [Advanced] menu of the Setup Utility (Î page 89)
NOTE
z For further information about Wireless LAN: Î page 82
z For further information about Bluetooth: Î page 85
z For further information about Wireless WAN: Refer to the instruction manual of the wireless device.
• : Indicates that the wireless devices have been disabled in the Setup Utility.
Disabling/Enabling Wireless Communication 81
1 Click on the notification area and click the Wireless Switch Utility icon ( or ).
2 Click [Settings].
3 Select the setting you want to assign to the wireless switch.
4 Click [OK].
Wireless LAN 82
NOTE
z Communication is established through the wireless LAN antenna (A). Do not block the A
antenna area with your hand or body.
z You cannot use the wireless LAN function together with the Fast User Switching function.
z The transmission rate will be lower when a microwave oven is used near by.
z To use wireless LAN, set [Wireless LAN] to [Enabled] (default) in the [Advanced] - [Wireless
Configuration] menu of the Setup Utility (Î page 90).
1 Slide the wireless switch to turn on/off wireless LAN. (Î page 79)
z When turning on wireless LAN
If you cannot turn on wireless LAN using the wireless switch, confirm the Wireless Switch Utility setting (Î page
80), If you cannot turn on wireless LAN in the Wireless Switch Utility, try the following procedure.
A Click or on the notification area and click [Open Network and Sharing Center].
B Click [Change adapter settings].
C Right-click [Wireless Network Connection] and click [Enable].
• A standard user needs to enter an administrator password.
• When [Disable] is displayed, [Wireless Network Connection] is already enabled.
D Turn on wireless LAN in the Wireless Switch Utility.
NOTE
z You can use the following procedure instead of turning on wireless LAN in the Wireless Switch Utility.
A Click (Start) - [Control Panel] - [Adjust commonly used mobility settings].
Wireless LAN 83
You can make the settings of the computer’s operating environment (password settings, startup drive selection, etc.)
<For Numeric keyboard model>
To use all functions of the Setup Utility, connecting the USB keyboard to the computer or USB port of the Cradle is necessary.
The following explanations show operations using key combinations of Fn and other keys. When using USB keyboard, press
buttons indicated in ( ).
Example: Press Fn + U (F2) Press F2
Information Menu
Underlined items are the factory presets.
Language English
Japanese
Product Information Computer information
Model No (cannot be changed.)
Serial No
System Information
Processor Type
Processor Speed
Memory Size
Available Memory
Hard Disk
BIOS Information
BIOS
Embedded Controller
Accumulative Operating Time
Access Level
Setup Utility 88
Main Menu
Underlined items are the factory presets.
System Date [xxx xx/xx/xxxx]
• Week/Month/Day/Year.
• You can use Tab to move the cursor.
System Time [xx:xx:xx]
• 24-hr. style.
• You can use Tab to move the cursor.
Main Configuration
Touchscreen Mode Touchscreen Mode
Tablet Mode
Auto
Current Status Depending on the
• Only when [Touchscreen Mode] is set to [Auto]. touchscreen mode
setting, either
“Touchscreen Mode”
or “Tablet Mode” is
displayed.
Del/BS Key Normal
Replace
APP3 Button Application
• This setting is effective only until Windows startup is completed (during Setup Utility, etc.) F1
When [Application] is selected, APP3 button is not effective. F2
When [F1] - [F12] is selected, the APP3 button functions as a selected function key. F3
In any case, the application which is assigned for [Button 3] in the Hardware Button Setting F4
(Î page 14) is effective after Windows starts up. F5
F6
F7
F8
F9
F10
F11
F12
APP4 Button Application
Ctrl+Alt+Del
Setup Utility 89
Advanced Menu
Underlined items are the factory presets.
CPU Configuration
Execute-Disable Bit Capability Disabled
Enabled
Hyper Threading Technology Disabled
Enabled
Intel (R) Virtualization Technology Disabled
Enabled
Peripheral Configuration
SD Slot Disabled
Enabled
USB Port Disabled
Enabled
Setup Utility 90
*2
The sub-menu that appears when [Serial Port Configuration] is selected:
GPS Disabled
• Only for model with GPS Enabled
Barcode Reader Disabled
• Only for model with Barcode Reader Enabled
Setup Utility 91
Boot Menu
Underlined items are the factory preset
Boot Option Priorities
Boot Option # 1 USB Floppy Disk*3
Boot Option # 2 Hard Disk
Boot Option # 3 USB CD/DVD Drive
Boot Option # 4 LAN
Boot Option # 5 USB Hard Disk
NOTE
z To boot from the following devices, make the settings as below.
To boot from You need to set
• USB connected device : [Legacy USB Support] to [Enabled] (Î page 90)
Setup Utility 92
Security Menu
Underlined items are the factory presets.
Boot Prompt Configuration
Setup Utility Prompt Disabled
• When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup” is not Enabled
displayed on [Panasonic] boot screen. However U (F2) and will work even if the message is not
displayed.
Password on Boot*4 Disabled
Enabled
Set Supervisor Password*4 Enter the sub-menu.
Hard Disk Lock Disabled
• Can be changed only when [Set Supervisor Password] is set. Enabled
User Password Protection No Protection
Protected
Set User Password*4 Enter the sub-menu.
• Can be changed only when [Set Supervisor Password] is set.
XEmbedded Security (TPM) Enter the sub-menu.
• For information on TPM, refer to the Installation Manual of “Trusted Platform Module (TPM)”.
Click (Start), input [c:\util\drivers\tpm\readme.pdf ] in [Search programs and files], and press
(Enter).
XFingerprint Security Enter the sub-menu.
• Only for model with Fingerprint Reader
*4 <For Numeric keyboard model>
Only Numeric keyboard can be used even if the USB keyboard is connected.
Setup Utility 93
Exit Menu
Save Values and Reboot Reboot the system after saving the changes.
Reboot Without Saving Changes Reboot the system without saving the changes.
Save Options
Save Current Values Save the changes for all Setup options.
Load Previous Values Load previous values for all Setup options.
Load Default Values Load default values for all Setup options.
Boot Override
(Device Information) To select a boot device which operates only in the next booting.
Hardware Diagnostics 94
If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to
determine whether or not there is a problem.
If the utility discovers a problem in the hardware, contact Panasonic Technical Support.
Software cannot be checked using this utility.
<For Numeric keyboard model>
Connecting the USB keyboard to the computer or USB port of the Cradle is necessary.
The following explanations show operations using key combinations of Fn and other keys. When using USB keyboard, press
buttons indicated in ( ).
Example: Press Fn + U (F2) Press F2
2 Turn on or restart the computer, and press Fn + U (F2) or Fn + (Del) while [Panasonic]
boot screen is displayed.
The Setup Utility starts up.
z If the password is requested, enter the Supervisor Password.
z If you are using the computer after changing the settings from the status at the time of purchase, we recommend
that you make a note of the settings that are changed.
3 Press Fn + (F9).
At the confirmation message, select [Yes] and press (Enter).
Hardware Diagnostics 96
4 Press Fn + B (F10).
At the confirmation message, select [Yes] and press (Enter).
The computer will restart.
5 Press and hold Ctrl + Fn + K (F7) while [Panasonic] boot screen is displayed.
When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware compo-
nents.
z If the password is requested, enter the password.
z The internal keyboard cannot be used until alternating blue and yellow colors are displayed on the left side of the
hardware icon (A).
z By clicking the icon, you can execute the following operations:
• : Start the diagnostic check from the beginning
• :Stop the diagnostic check (You cannot restart the check partway through by clicking )
• :Display help (click the screen or press Space to return to the original diagnostic check
screen)
z You can check the status of the diagnostic check by the display color on the left side of the hardware icon
(A).
• Aqua: Not running diagnostic check A
• Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating
colors differs depending on the type of diagnostic check currently running.
During memory diagnostic check, the display may freeze for a long period of time. Wait until the process is
complete.
• Green: No problems discovered
• Red: Problems discovered
NOTE
z Using the following procedure, you can run a diagnostic check on a specified hardware component, or run an
extended diagnostic check on the memory or the flash memory (The extended diagnostic check is only for the
memory and the flash memory). The extended diagnostic check is more detailed, and so requires a longer period
of time to run.
B
A Click to stop the diagnostic check. e.g. flash memory
B Click the icon for the hardware that is not to be checked, so that the icon is displayed in gray (B).
When running a check on the memory or the flash memory, clicking the icon once will turn on the
extended diagnostic check (“FULL” (C) will be displayed below the icon); click again, and the icon
will be displayed in gray (D). C
C Click to start the diagnostic check.
D
Hardware Diagnostics 97
6 When all the hardware has been checked, confirm the diagnostic check results.
If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a
problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact
Panasonic Technical Support.
If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is
operating normally. Continue using the computer as it is. If the computer still does not operate properly, reinstall the
software. (⇒ OPERATING INSTRUCTIONS “Reinstalling Software”)
7 After the diagnostic check is complete, click ( close), or press Ctrl, Alt and Fn + (Del)*7
to restart the computer.
*7
For USB keyboard : Ctrl + Alt + Del
Flash Memory Backup / Restore Function 98
[Backup and Restore Center] and [System Recovery Options] allow you create a backup of the entire flash memory data,
which can be used to recover from hardware failure.
<For Numeric keyboard model>
Connecting the USB keyboard to the computer or USB port of the Cradle is necessary.
The following explanations show operations using key combinations of Fn and other keys. When using USB keyboard, press
buttons indicated in ( ).
Example: Press Fn + U (F2) Press F2
Panasonic Corporation will bear no responsibility for any damage suffered (including loss of data) as a result of the use of
this function.
1 Turn on the computer, and when [Panasonic] boot screen disappears, press and hold
Fn + L (F8).
z If [Enter Password] is displayed during the following procedure, input the Supervisor Password or the User
Password.
When disposing the computer or transferring the ownership, erase all flash memory data in order to avoid data leakage.
Even if you erase the data or initialize the flash memory using normal Windows commands, the data can be read with some
special software. Use the flash memory data erase utility to erase the data completely.
Note that transferring of the ownership without uninstalling the commercial software will be a violation of the software’s
license agreement.
<For Numeric keyboard model>
Connecting the USB keyboard to the computer or USB port of the Cradle is necessary.
The following explanations show operations using key combinations of Fn and other keys. When using USB keyboard, press
buttons indicated in ( ).
Example: Press Fn + U (F2) Press F2
The flash memory data erase utility erases data using an overwriting method, but there is a possibility that due to malfunc-
tions or other operational errors, data may not be completely erased. There are also specialized devices that may be able to
read data that has been erased using this method. If you need to erase highly confidential data, we recommend that you
contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages
suffered as a result of the use of this utility.
NOTE
z You cannot choose a specific partition to erase data.
Preparation
z Prepare the following items:
• The Product Recovery DVD-ROM for Windows 7 (included)
• USB CD/DVD drive (optional) (refer to recent catalogs and other sources for information about the products available)
z Remove all peripherals (except for the CD/DVD drive).
z Connect the AC adaptor and do not remove it until flash memory data erase is complete.
1 Turn off the computer and connect the CD/DVD drive to the USB port.
2 Turn on the computer, and press and hold Fn + U (F2) or Fn + (Del) while [Panasonic]
boot screen is displayed.
The Setup Utility starts up.
z If the password is requested, enter the Supervisor Password.
3 Press Fn + (F9).
z At the confirmation message, select [Yes] and press (Enter).
Flash Memory Data Erase Utility 101
4 Press Fn + B (F10)
z At the confirmation message, select [Yes] and press (Enter).
z The computer will restart.
5 When [Panasonic] boot screen displays, press and hold Fn + U (F2) or Fn + (Del) .
z If [Enter Password] is displayed during the following procedure, input the Supervisor Password or the User
Password.
9 Click [Erase the whole data on the Hard Disk for security] and click [Next].
10 At the confirmation message, click [YES].
11 Click [Continue].
12 Click [Continue] again.
13 Click [YES].
Erasing the flash memory data starts.
14 After erasing is completed, remove the Product Recovery DVD-ROM and click [OK].
Error Code / Message 102
Follow the instructions below when an error message or code appears. If the problem persists or if the error code/message is
not shown here, contact Panasonic Technical Support.
Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
• To check the computer’s usage status (Î page 113).
Shut Down
Cannot shut down or restart Windows. z Remove USB devices.
z It may take 1 or 2 minutes to shut down.
Sleep or Hibernation
Cannot enter sleep or hibernation. z Remove USB devices temporarily. If the problem persists, restart the computer.
z It may take 1 or 2 minutes to enter sleep or hibernation.
z The computer does not enter sleep or hibernation immediately after resuming.
Wait approximately 1 minute.
Cannot enter sleep or hibernation z Disconnect peripheral devices.
automatically. z If you connect to a network using wireless LAN function, perform access point
settings (Î page 83).
z If you do not use wireless LAN function, turn off wireless LAN function (Î page
82).
z Make sure that you are not using any software that regularly accesses the flash
memory.
Display
Takes time to display [Power Options] z With the following steps, confirm whether [Copy of Panasonic Power Manage-
screen. ment] created when the Power Saving Utility is made has become 100 and
more or not.
Sound
No sound. z Press Fn + A ( ) or Fn + S ( ) to cancel mute.*1
z Restart the computer.
*1
For Numeric keyboard model : Fn + ( ) or Fn + 7 ( )
Troubleshooting (Advanced) 105
Sound
Distorted sound. z Performing Fn key combinations sometimes causes sound distortion. Stop and
restart playback.
Cannot change the volume by press- z Activate the Windows sound function. When it is not active, the volume does
ing Fn + A ( ) or Fn + S ( ) .*2 not change even if is displayed.
When logging on (e.g., resuming the z Perform the following steps to change the audio settings to prevent audio output.
computer), audio is distorted. A Right-click the desktop and click [Personalize] - [Sounds].
B Remove the check mark from [Play Windows Startup sound].
Keyboard
Cannot enter special characters (ß, à, z Use the character map. Click (Start) - [All Programs] - [Accessories] -
ç, etc.) and symbols. [System Tools] - [Character Map].
Cannot use the keyboard in the Tablet z Use the Tablet PC Input Panel. (Refer to the Windows Help.)
mode.
Network
Cannot connect to network. z Set LAN. (Î page 78).
Cannot check the computer’s MAC z Follow the steps below.
address. A Click (Start) - [All Programs] - [Accessories] - [Command
Prompt].
B Input [getmac/fo list /v], and press (Enter).
z Insert a space between “fo” and “list”, and between “list” and “/v”.
C Wireless LAN’s MAC address:
Make a note of the 12-digit string of alphanumeric displayed on
“Physical Address” line of “Intel(R) Wireless WiFi Link 5100 AGN”.
LAN’s MAC address:
Make a note of the 12-digit string of alphanumeric displayed on
“Physical Address” line of “Ethernet Controller”.
D Input [exit], and press (Enter).
Troubleshooting (Advanced) 106
Connecting Peripherals
An error occurs while installing the z When you install a driver of card or peripheral device, make sure that the driver
driver. is compatible with the operating system. If it is not compatible, malfunction may
occur. For information about the driver, contact the manufacturer of the
peripheral device.
Troubleshooting (Advanced) 107
Connecting Peripherals
A peripheral device does not work. z Install the driver.
z Contact the manufacturer of the device.
z When operation resumes from sleep or hibernation, devices such as a mouse
may not function properly. In this case, restart the computer or reinitialize the
device.
z When is displayed in the Device Manager, remove and insert the device. If
the problem persists, restart the computer.
z The computer may not recognize the connection/removal of some devices, or
may not operate normally with some devices.
Operate the following steps.
A Click (Start) - [Computer] - [System properties] - [Device
Manager].
z A standard user needs to enter an administrator password.
B Select the applied device, and remove the check mark for [Allow the
computer to turn off this device to save power] in [Power
Management]. (This item may be unavailable for some types of
devices.)
The connected mouse does not work. z Check the mouse connection.
USB floppy disk drive does not work z The operation is confirmed by using Panasonic CF-VFDU03U USB floppy disk
as a boot drive. drive (optional) when the computer boots from USB floppy disk drive.
z Connect the floppy disk drive directly to a USB port of the computer. Do not
connect it via a USB hub or USB connector of the Cradle or the Mini Port
Replicator.
z Set [Legacy USB Support] to [Enabled] in the [Advanced] menu of the Setup
Utility (Î page 90).
z Set [Boot Option #1] in [Boot] menu of the Setup Utility to [USB Floppy Disk].
(Î page 91).
z Turn off the computer and connect the USB floppy disk drive, and then restart
the computer.
You do not know the address map for z You can check with the following procedure.
IRQ, I/O port address, etc. A Click (Start) - [Computer] - [System properties] - [Device Manager].
z A standard user needs to enter an administrator password.
B Click [View] - [Resources by type].
Troubleshooting (Advanced) 108
Connecting Peripherals
Cannot print. z Check the printer connection.
z Turn on the printer.
z The printer is not online.
z No paper is in the printer tray or there is a paper jam.
z Turn on the printer and connect it to the computer, and then restart the
computer.
LAN transmission speed slows down z Try the following settings.
noticeably. Click (Start) - [Control Panel] - [System and Security] - [Power Options], and
<Only for model with wireless LAN> select [High performance], then close the window.
Wireless LAN connection is cut.
Touchscreen
The cursor does not work. z Connect the external mouse correctly.
z Restart the computer using the keyboard.
Press (Windows)*4 and press 2 times, and press to select [Restart]
and press (Enter).
*4
When the Sticky Key function is enabled (at the time of purchase), press (Windows)
3 times.
z If the computer does not respond to keyboard commands, read “No response.”
(Î page 113).
Cannot point the correct position using z Perform the touchscreen calibration (Î page 12).
the included stylus.
Cannot input using the touchscreen z Set [Touchscreen Mode] to [Auto] or [Touchscreen Mode] in the [Main] menu of
the Setup Utility (Î page 88).
Cannot use scroll function of scroll but- z Use Touchscreen.
ton on the Internet Explorer. z Move the mouse cursor to outside of Internet Explorer, and return to Internet
Explorer.
SD Memory Card
Cannot use an SD Memory Card. z Set [SD Slot] to [Enabled] in the [Advanced] menu of the Setup Utility (Î page
89).
Troubleshooting (Advanced) 109
Others
No response. z Press Ctrl, (Shift)*5, Fn and Tab (ESC)*6 to open Task Manager and
close the software application.
z An input screen (e.g., password input screen at startup) may be hidden behind
another window. Use Alt*5 +Tab to check.
z Shut down by pressing and holding the power switch for 4 seconds or longer,
and turn on the computer and open the application again. If Windows runs cor-
rectly, but the application software does not start, click (Start) - [Control
Panel] - [Uninstall a program] and remove the failing application software, then
reinstall the application software.
*5
For Numeric keyboard model, use a USB keyboard or software keyboard.
*6 For Numeric keyboard model : Esc
1 Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information
Viewer].
2 Select the item to display the detailed information.
Troubleshooting (Advanced) 114
z Disclaimer
Computer specifications and manuals are subject to change without notice. Panasonic Corporation assumes no liability
for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manuals.
z Trademarks
• Microsoft, Windows and the Windows logo are registered trademarks or trademarks of Microsoft Corporation of the
United States and/or other countries.
• Intel, Core and PROSet are either registered trademarks or trademarks of Intel Corporation.
• Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation.
• Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective
own companies.
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