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Fix ‘No WiFi Adapter Found’ for HP Laptops

On my cheap laptop HP 246 G6 I found that the wireless network does not work out-of- with Ubuntu 18.04
box after installed Ubuntu 18.04. No wifi option in system tray menu, and System
Settings says ‘No Wifi adapter found‘.
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This happens on many HP devices including HP 15-bs000, 15-bs100, 15g-br000, 15q-
bu000, and Pavilion 15-br000, HP 280 G3, 290 G1, and more. And the reason is Enable Fn Keys on HP Essential Laptops &
Ubuntu does not support RTL8723de wifi driver. Ubuntu 16.04

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1. Reboot and go to BIOS to make sure wireless network are enabled. And plug laptop HP Printer Drivers ‘HPLIP’ Adds Python 3, New
Distro’s Support
into a wired connection.

2. Open terminal either via Ctrl+Alt+T shortcut key or by searching for ‘terminal’ from
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Laptops with Ubuntu 18.04

3.1 Run command to get the newest Realtek rtlwifi codes that includes rtl8192ce,
rtl8192cu, rtl8192se, rtl8192de, rtl8188ee, rtl8192ee, rtl8723ae, rtl8723be, and
rtl8821ae.:

git clone https://github.com/lwfinger/rtlwifi_new.git

And then check out extended branch for rtl8822be or rtl8723de:

cd rtlwifi_new/ && git checkout origin/extended -b extended

3.2 You may install the building tools first via command:

sudo apt-get install linux-headers-generic build-essential git

4. In this terminal window, install the drivers via command:

sudo make install

Type your password (no asterisks feedback) when it prompts and hit Enter.

5. If the installation success, run 2 commands load the new driver:

sudo modprobe -r rtl8723de

sudo modprobe rtl8723de

Wireless network starts working in my case:

6. If that does not work, you may remove and blacklist the broadcom drivers and
restart:

sudo apt purge bcmwl-kernel-source

sudo sed -i '/blacklist bcma/ d' /etc/modprobe.d/blacklist.conf

sudo sed -i '/blacklist brcmsmac/ d' /etc/modprobe.d/blacklist.conf

In addition, (thanks to jeremy31) if you notice weak signal try command:

sudo modprobe -r rtl8723de && sleep 5 && sudo modprobe rtl8723de ant_se
l=1

and see if it is better, if not run:

sudo modprobe -r rtl8723de && sleep 5 && sudo modprobe rtl8723de ant_se
l=2

Or write the rule into configuration. Replace X with whatever setting worked best

echo "options rtl8723de ant_sel=X" | sudo tee /etc/modprobe.d/rtl8723d

e.conf

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In Howtos hp, no wifi adapter, RTL8723de driver

Ji m
I'm a freelance blogger who started using Ubuntu 5+ years ago and wishes
to share my experiences and some useful tips with Ubuntu beginners and
lovers. Please notify me if you find any typo/grammar/language mistakes.
English is not my native language. Contact me on Google Plus or email to
ubuntuhandbook1@gmail.com

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61 responses to Fix ‘No WiFi Adapter Found’ for

HP Laptops with Ubuntu 18.04

Jim August 24, 2018 at 10:19 am

You missed one step. Plug laptop into a wired connection.

Reply

Zabi September 13, 2018 at 6:24 am

My Dear Ji M,

Congratulations!!!! your solution works very well.

Trying to resolve the issue from past 2 days.

Today I set it right with your help.

Thank You.

Reply

Paolo September 17, 2018 at 7:10 pm

Dear Jim, I followed the procedure as you described, but I got stuck at point Nr. 4:
Terminal does not accept the command sudo make install.
sudo: make: command not found
I hope you can help me solve this problem.
Thanks a lot!

Reply

Andy September 23, 2018 at 7:21 pm

HI Ji M, I have just purchased a HP 15da0 laptop and installed Ubuntu 18.04 LTS
with the problem wifi adapter not found. I followed your procedure and all is now
working.
thank you

Reply

Andy September 23, 2018 at 7:22 pm

hi Paolo,
try sudo apt-get install make
enter your password when prompted.
then run make install again

Andy

Reply

charlie September 26, 2018 at 7:24 am

modprobe: ERROR: could not insert ‘rtl8723de’: Unknown symbol in module, or

unknown parameter (see dmesg)

Reply

aman September 30, 2018 at 11:32 am

modprobe: ERROR: could not insert ‘rtl8723de’: Unknown symbol in module, or

unknown parameter (see dmesg)

Reply

Flora September 28, 2018 at 6:06 pm

Hello,

I don’t succed in running the command sudo make install, it tells me

make[1]: *** /lib/modules/4.15.0-33-generic/build: No such file or directory.
What do I have to do?

Reply

Mike H September 30, 2018 at 11:58 pm

Thank you so much for putting this explanation together. Worked perfectly.

Reply

Dalchandra Sharma October 1, 2018 at 9:35 am

thanks your help

Reply

Awab October 6, 2018 at 8:32 am

Dear,
I am using a laptop Hp amd e1 crr model rtl8188ee and i am facing that issue of
wifi adapter not found from the last week since i installed ubuntu 18.04 i tried my
level best to resolve the issue but not succeed kindly help me if you can. Thank
you!

Reply

Kishore October 10, 2018 at 7:20 am

Wow it works like a charm on my hp laptop elementary os loki version… Only u

need to disable ethernet network from settings that’s it!!!

Reply

Bernardo Battistini October 10, 2018 at 10:07 am

Hi Ji M,

first of all, thanks for your help.

i got stuck at step 5: the terminal displays the following message

modprobe: FATAL: module rtl8723de not found.

Any tips?
Thanks in advance

Reply

Ji m October 10, 2018 at 2:48 pm

Check the source directory (rtlwifi_new) in your file browser and see if
rtl8723de folder exist.

If not, you need to extend the source, as step 3.1 said:

cd ~/rtlwifi_new/ && git checkout origin/extended -b extended

Finally in the source dir, redo make install:

cd ~/rtlwifi_new/ && sudo make install

Reply

Raj Joshi October 13, 2018 at 9:24 pm

make -C /lib/modules/4.15.0-36-generic/build M=/home/reddevil/rtlwifi_new

modules
make[1]: Entering directory ‘/usr/src/linux-headers-4.15.0-36-generic’
Makefile:975: “Cannot use CONFIG_STACK_VALIDATION=y, please install
libelf-dev, libelf-devel or elfutils-libelf-devel”
CC [M] /home/reddevil/rtlwifi_new/base.o
cc1: error: code model kernel does not support PIC mode
scripts/Makefile.build:332: recipe for target
‘/home/reddevil/rtlwifi_new/base.o’ failed
make[2]: *** [/home/reddevil/rtlwifi_new/base.o] Error 1
Makefile:1551: recipe for target ‘_module_/home/reddevil/rtlwifi_new’ failed
make[1]: *** [_module_/home/reddevil/rtlwifi_new] Error 2
make[1]: Leaving directory ‘/usr/src/linux-headers-4.15.0-36-generic’
Makefile:87: recipe for target ‘all’ failed
make: *** [all] Error 2

I get this error after executing 3.1 Step

Reply

Munish Battu October 11, 2018 at 10:05 am

hello Ji M
I have problem when going to use step 5
following error message are occurs :
modprobe: ERROR: could not insert ‘rtl8723de’: Exec format error
please help me to come out from this .
you are great person.

Reply

vandan October 11, 2018 at 4:21 pm

modprobe: ERROR: could not insert ‘rtl8723de’: Unknown symbol in module, or

unknown parameter (see dmesg)

Reply

Ji m October 12, 2018 at 11:59 am

Try reboot your machine. If you still get the error, see the bug.

Reply

Bikash October 12, 2018 at 7:10 pm

Thanks man, it’s works…

Reply

Mohit October 13, 2018 at 2:41 pm

sudo modprobe -r rtl8723de

libkmod: ERROR ../libkmod/libkmod-config.c:656 kmod_config_parse:

/etc/modprobe.d/iwlwifi.conf line 8: ignoring bad line starting with ‘“options’

Stuck here . Can someone pls help .

Reply

Vikas October 15, 2018 at 9:35 am

This is the best process. and thank you for help and its working.

Reply

James October 15, 2018 at 5:36 pm

Oh my goodness, this worked! Thank you! for me setting ant_sel=2 did the trick
after installing the package.

Reply

Todor October 16, 2018 at 9:40 am

For “HP Pavilion – 15-cs0511sa” I succeeded with

https://github.com/tomaspinho/rtl8821ce
I saw the WiFi networks, but couldn’t connect. I had to disable the PCIe power
savings. This helped me “https://askubuntu.com/a/1041830/882226”. Now
everything is working fine.

Reply

Brad October 16, 2018 at 11:46 pm

Here’s a fun question for you, what do you do if your ethernet connection is
broken because someone stuck a usb into it not realizing it was the wrong port
and broke the pins inside?

Reply

Kaustubh October 22, 2018 at 6:18 pm

usb thethering

Reply

Tyler October 17, 2018 at 8:44 pm

So mine says “modeprobe: ERROR: could not insert ‘rtl8723de’ : Required key
not available”

What would I do in this case?

Reply

Nuriddin October 18, 2018 at 12:00 pm

Hello, I get this error after 5 step, this command: sudo modprobe rtl8723de
modprobe: ERROR: could not insert ‘rtl8723de’: Unknown symbol in module, or
unknown parameter (see dmesg)

Reply

Daga October 18, 2018 at 3:06 pm

It works. but i have to do it again and again every time i start my machine

Reply

hari October 26, 2018 at 4:53 am

same problem for me also,if u find any solution for that, please kindly send the
solution if u know..thank you

Reply

Joel October 31, 2018 at 4:25 am

same here.. worked well yesterday. but today not working :(

Reply

Ji m October 31, 2018 at 3:28 pm

Did you try the last command in the tutorial?

Reply

Bhooshan October 19, 2018 at 12:04 pm

hi

i have latest release, 18.10

git is not available for it.

what to do. I tried installing it using sudo apt install git

but it says git is either removed or shifted to diff repository

what to do

Reply

Ji m October 19, 2018 at 4:53 pm

Git is availalbe in universe repository. Open Software & Updates and make
sure all the main repositories are enabled. Then refresh repository cache:

sudo apt update && sudo apt install git

Reply

Bhooshan October 21, 2018 at 12:31 pm

:)

WiFI started working !!

Thanks a ton Ji m

Reply

suresh October 22, 2018 at 9:50 am

After running your instructions, I can connect to wifi only within very short range.
How do get more extended range.

Reply

Furkan October 22, 2018 at 9:24 pm

Hi, ı tried Every step and these steps helped me first but then ı turned off my
computer and when ı turned it on it was all the same, the wifi again started to say
wifi adapter can not be found. I tried all steps again but this time they didnt work.
So what should ı do? Please help me, ı am so desperate.

Reply

joe lancaster October 24, 2018 at 9:56 pm

Awesome thanks so much!

Reply

Hunter October 27, 2018 at 5:33 pm

Hey Ji M,

I get this message when i do the last command:

modprobe: ERROR: could not insert ‘rtl8723de’: Required key not available

Any ideas?

Thank you!

Reply

Ji m October 28, 2018 at 3:26 pm

Make sure the kernel module is installed, run command lspci -k . And
disable secure boot if possible.

Reply

Dadan Ramdhan October 29, 2018 at 12:23 pm

Dear Ji m,

I have run command lspci – k (because the result is “modprobe: ERROR:

could not insert ‘rtl8723de’: Required key not available”), then it is show:
Network controller: Realtek Semiconductor Co., Ltd. Device d723
Subsystem: Hewlett-Packard Company Device 8319
Kernel modules: rtl8723de

How to do next? Thank you

Thanks

Reply

Ji m October 29, 2018 at 2:49 pm

Did you disable Secure Boot in UEFI (BIOS) settings and enable
legacy?

Reply

peckerecker October 28, 2018 at 8:33 pm

This worked for me (you can edit the script to work with your adapter):

git clone https://github.com/tarunbatra/fixRTL8723BE

cd fixRTL8723BE

sudo bash install.sh

Reply

Joel October 30, 2018 at 1:16 pm

Thanks a lot !!

Reply

allen November 2, 2018 at 3:57 pm

Trying to resolve the issue from past 2 days.

Today I set it right with your help.

Thank You.

Reply

Sam November 2, 2018 at 6:10 pm

i did everything you said but i`m stacked “sudo modprobe -r rtl8723de” and “sudo
modprobe -r rtl8723de” everytime i try to use them ! nothing happens !! :( please
help ….

Reply

Etienne Ntumba Kabongo November 3, 2018 at 11:28 pm

Dear Sam i might the same issue , what you can do is to delete “rtl8723de” and
restart the process, It will work

Reply

Etienne Ntumba Kabongo November 3, 2018 at 10:51 am

Hi JI M !
your commands working very good, but i have an issue, if i power off and power
on the wifi run away again. If want to find it , i restart the same procedure, i want
your help for fixing for ever.
My computer is HP-Laptop-15 and the operating system is Ubuntu 18.04.1 LTS.
i’m going to totalize 2 months now. Please help me

Reply

Hithaishi November 3, 2018 at 3:23 pm

libkmod: ERROR ../libkmod/libkmod-config.c:656 kmod_config_parse:

/etc/modprobe.d/iwlwifi.conf line 8: ignoring bad line starting with ‘“options’
Please help me with this

Reply

syam November 5, 2018 at 2:12 pm

after restarting its not working

Reply

jB November 7, 2018 at 6:21 pm

It’s much easier if you select Software and Updates. Then Additional Drivers. Wait
1 minute for it to update then select the unused wifi adapter and wait whilst the
driver is loaded.
Total time about 3 minutes.
regards,
jB

Reply

Kjell Hollander November 18, 2018 at 9:58 pm

Ok. Sounds like a plan, BUT where do I get the driver from? I have NO
connection with internet after upgrading from 16.04 LTS to 18.04 LTS (Beaver)
on my Acer!

Reply

Abu-Mazrou Ahmad November 9, 2018 at 3:20 pm

Thank you very very much.

I have tried several solutions but your comment is solved my problem with HP
laptops WiFi on Ubuntu OS.

Reply

sumit November 11, 2018 at 1:13 pm

Thank you so much Ji m , it worked like a charm ;)

Reply

Christopher November 14, 2018 at 2:59 pm

Thanks so much Jim, I’ve been pulling my hair out over this for the best part of the
whole day. Seems like this is a bit of a problem on HP computers.

Reply

FolieFurieuse November 16, 2018 at 12:13 pm

Thanks you VERY MUCH sir, you just save me days of nightmares haha

Reply

Aviv November 16, 2018 at 11:38 pm

thanks work on my laptop HP bw series…

Reply

Arturo November 17, 2018 at 3:40 am

Thanks this work very well, you are a unvaluable helper

Reply

peckerecker November 17, 2018 at 2:39 pm

Also, every time you update your kernel you have to reinstall the wifi drivers.

Reply

Shivesh November 17, 2018 at 4:54 pm

It worked. Great man!! Thanks.

Reply

akson November 22, 2018 at 10:41 am

It really helps for new comers

Reply

A.F. Kane November 22, 2018 at 4:16 pm

Can i get you to write me a script that walks you through and executes the lines
needed?

Thanks

AFK

Reply

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