READING

Number 1 to 5
Read the following text below and answer the questions!

To : Katherine Morandi
From : Ujjwall Ahmed, Optimum Software Company
Subject : Yesterday’s meeting
Dear Katherine,
Thank you for taking the time to get together with us yesterday. Everyone on our team felt that it
was a productive meeting. We have a better understanding of your project’s needs now, and we
‘ve started looking at ways to adapt our software to meet your requirements.

While the basic function of the software is well suited to the project overall, as discussed, we will
explore ways to adapt it to the needs of the different departments at advantage that will be using
it. This will incur some additional cost, as we indicated – we’ll provide details about at our next
meeting, once our engineers have assessed the changes that will need to be made.

I’ve asked Peter Bodell to prepare a document for you that indicates when the Training and
Consulting Department could start providing services to you. He’ll send this information to you
directly-since you’ve worked with him in the past, it seems the most efficient way to go.

As agreed, let’s set up a meeting for the week of November 26 th by which time our engineers
will be able to outline their approaches to your departmental needs, and we’ll have the
information we need to put together a contract.

In the mean time, please feel free to contact if you have any questions.
Regards,
Ujjwal
1. Why was the meeting held?

2. Who would probably be the best person at Optimum to answer technology questions ?

3. What is the main purpose of Mr. Ahmed;s email to Ms.Morandi?

4. What service will Peter Bodell’s department store?

5. What will happen in the week of November 26th ?

Number 6 to 10
Read the text below and answer the questions!

From : Arun Phan <arun.phan@tnet.com>

To : Customer support <support@sparkypaints.com>
Date : March 12th
Subject: Order #3397
Hello,
Thanks for sending my order#3397-----it arrived this morning. Unfortunately, the paint was not
the one I had asked for. I had selected color SP 944 but received SP 945 (Ocean Waves). They
appear right next to each other on your Web site, so the two may have been confused at your
end. Could you send me the correct paint, along with additional samples that are close in color
to SP 722? That sample worked well in my house; the others looked too green on my walls.
Thank you,

Arun Phan
6. In the advertisement, the word “top” in paragraph 1 , line 2 , is closest in meaning to…….

7. What are Sparky Paints customer advised to do?

8. What is the most likely true about the order #3397?

9. Which color does Mr.Phan indicate that he likes?

10. What problem does Mr.Phan mention in this email?

STRUCTURE
Complete the sentences with the appropriate form of the tenses (present simple, present
continuous and present perfect using the verbs in the bracket!

1. Sally (come off) duty __________ at 11.00.

2. She (give) ______________ Mr.Jones an injection.

3. She (take)_________________ a patient to the X-Ray department now.

4. Look! The physiotherapist (help)_________________ his patients.

5. Dr. Maria (always, help) ________________ the staff nurse.

6. He (go, often ) ___________ to the C.S.S.D every Monday.

7. The nurse (carry out) ______________ sterile product.

8. Kathy (usually,work) ______ in the E.N.T. ward.

9. Hany (study) ___________medical science for 5 years.

10. Sidney (work)_____________ as a nurse since 1999.

11. Sally (come) __________ to the office on time every day.

12. She (give) ______________ Mr.Jones a special gift.

13. Listen! Somebody (play)___________ the piano.

14. Andy isn't at home very much. He __________ (go) away a lot.

15. David is very lazy. He______________ ((not/like) hard work .

16. You can turn off the television. I ____________________ (not/watch) it.

17. 'Have you got my key?' 'No, I _______ (have/not). I __________ (give) it back to you.'

18. (you/watch) __________________ television very often?

19. A. May I borrow your magazine?

A. I’m sorry, my sister __________________ (still, read) it.

20. They (meet) ______________ some reporters for one hour.

WRITING

Write a product promotion based on your own word!