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Internship Report 2009

Table of Contents

PREFACE 2

ACKNOWLEDGMENT 3

BANKING SYSTEM TODAY 4

CHAPTER 1 THE ORGANIZATION 5

HISTORY AND BACKGROUND: 6


GENERAL PROFILE OF THE ALLIED BANK LIMITED: 10
PRODUCTS: 15
ORGANOGRAM OF ALLIED BANK: 36
BRANCH NETWORK: 39
CREDIT RATING: 40
VARIOUS BANK DEPARTMENTS: 43
APPRAISALS AND PROBLEMS AT ABL: 56

CHAPTER 2 ANALYSIS 57

SWOT ANALYSIS 58
FINANCIAL ANALYSIS: 61
FUTURE OUTLOOK: 64

CHAPTER 3 INTERNSHIP ACTIVITIES 65

WEEKLY ACTIVITIES: 66
MANAGEMENT STYLE 101
WORKING ENVIRONMENT: 101

CHAPTER 4 SUMMARY & RECOMMENDATIONS 102

OVERALL SUMMARY: 103


RECOMMENDATION FOR THE ORGANIZATION: 104
RECOMMENDATION FOR THE IBIT: 105

ANNEXURE: 106

Annexure:

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PREFACE

The report is specially meant for the students of


MBIT. It is concerned to a brief study of operations,
functions, tasks and services of Allied Bank of
Pakistan.

Banking play very important role in the commerce


and economic development of a country. Now-a-
days banks are using different modern
technologies, which influence the managerial
activities, that’s why I decided to do my internship
training in the bank.

In preparation of this report I have tried my best to


provide all possible information about the
operations, functions, tasks and the corporate
information of Allied Bank of Pakistan in brief and
comprehensive form.

Then internship report ends with some


recommendation after identification of problems
that I observed during the course of my internship
training.

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Acknowledgment

“To Him belongs the dimension of the Heavens and the Earth, it is He who
gives life and death and He has power over all things.”
(Al-Quran)

All acclamations are to Allah, the most Merciful and Compassionate, who has
empowered and enabled me to accomplish this task successfully.

After that I submit my earnest thank to my affectionate parents, who pray for
my success and always been a source of encouragement for me. Secondly, I am
grateful to my prestigious institute that made this learning opportunity a part
of my education, especially I would like to thank my Professors as the
knowledge imparted by them enable me to gain knowledge and learning
exposure of the organization in the best way.

Also I express my appreciation to all staff members of Allied Bank of Pakistan


who are very cooperative guided me a lot and also I express my greatest
gratitude to my kindhearted supervisor Mr. Asif Incharge of reporting fraud,
forgery and dacoity, Miss Syeda Ana Mehdi Credit Analyst and the wing head
Mr. Syed Mujtaba Gillani.

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BANKING SYSTEM TODAY

The banking business as we know it today is


composed of three separate and distinctive
principal functions these are:

• The acquiring of funds to invest and advances

• The investing of such funds and advances


(loans) in bonds

• The servicing of such funds, such as providing


of checking, saving facilities and the collection
of draft, notes and cheques

These functions while deferring in detail of operations follow the


same principles established hundreds of year ago by money lenders
and exchangers.

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Chapter 1 the Organization

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HISTORY AND BACKGROUND:


Allied Bank was the first Muslim bank that has been established in Pakistan in December 1942 as
the Australasia Bank in Lahore with a paid-up share capital of Rs. 0.12 million under the
Chairmanship of Khawaja Bashir Bux, the Bank attracted deposits equivalent to Rs. 0.431 million
in its first eighteen months of business.

At the time, the Bank’s total assets amounted to Rs. 0.572 million. Today, Allied Bank's paid up
Capital & Reserves amount to Rs. 10.5 billion, deposits exceed Rs. 143 billion and total assets
equal Rs. 170 billion.
The Bank’s journey has been about dedication, commitment,
professionalism and adapting to environmental changes, leading to its
immense growth and stability.

A view of Khawaja Bashir Bux's Residence that was the first branch of
Australasia Bank came into existence. It is these factors that have made it
a Bank the rest look up to.

THE PRE-INDIPENDENCE HISTORY (1942-1947):

In the early 1940s, the Muslim community was beginning to realize the need for its active
participation in the fields of trade and industry. Since the late 1880s, Hindus had established a
commanding presence in the areas of industry, trade and commerce and were especially
dominating in the Sub-continent area. Banking, in particular, was the exclusive forte of Hindus and
it was popularly and wrongly believed that Muslims were temperamentally unsuited for this
profession.

It was particularly upsetting for Khawaja Bashir Bux to hear that:

“Muslims could not be successful bankers”.

He decided to step-up to that challenge and took the lead in establishing this first Muslim bank by
the name Australasia Bank Limited in Punjab, which was to become Pakistan in December 1942.

The initial equity of the Bank amounted to Rs 0.12 million, which was raised to Rs. 0.5 million by
the end of the first year of operation, and by the end of 30th June 1947 capital increased to Rs.
0.673 million and deposits raised to Rs 7.728 million.

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AUSTRALASIA BANK (1947-1974):

A view of the building in Lahore that once housed the Australasia


Bank branch, Australasia Bank was the only fully operational Muslim
bank in Pakistan on August 14th, 1947.

However, it was severely hit by the riots in East Punjab. The Bank was
identified with the Pakistan Movement. At the time of independence
all the branches in India, (Amritsar, Batala, Jalandhar, Ludhiana, Delhi and Angra (Agra)) were
closed down. New branches were opened in Karachi, Rawalpindi, Peshawar, Sialkot, Sargodha,
Jhang, Gujranwala and Kasur. Later, the network spread to Multan and Quetta as well.

The Bank financed trade in cloth and food grains thus, played an important role in maintaining
consumer supplies during the early months of 1948 affected by riots. Despite the difficult
conditions prevailing and the substantial set back in the Bank’s business in India, Australasia Bank
made a profit of Rs. 50,000 during 1947-48.

By the end of 1970 it had 101 branches. Unfortunately, it lost 51 branches in the separation of East
Pakistan. But the Bank did well despite losing a lot of its assets and by the end of 1973 had 186
branches in West Pakistan.

ALLIED BANK (1974-1991):

In 1974, the Board of Directors of Australasia Bank was dissolved and was renamed Allied Bank
after the amalgamation of four banks. The first year was highly successful; profit exceeded Rs. 10
million, deposits rose by over 50 percent and approached Rs. 1460 million. Investments rose by 72
percent and advances exceeded Rs. 1080 million for the first time in the banking history. 116 new
branches were opened during 1974 and the Bank started participating in the Government’s spot
procurement agriculture program. Those seventeen years saw a rapid growth for the Bank.
Branches increased from 353 in 1974 to 748 in 1991. Deposits rose from Rs. 1.46 billion, and
Advances & Investments from Rs. 1.34 billion to Rs. 22 billion during this period. It also opened
three branches in the U.K.

ALLIED BANK- A New Beginning:

In November/December 1990, the government announced its commitments to the rapid


privatization of the banking sector. Allied Bank’s management under the leadership of Mr. Khalid
Latif decided to react positively to the challenge. In September 1991, Allied Bank Limited entered
in the new era of its history a world’s first bank to be owned and managed by its employees. The
850 executives and 7200 staff members spread over 800 branches throughout the Pakistan
established in high degree of cooperation and family feelings.

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ALLIED BANK (1991-2004):

As a result of privatization in September 1991, Allied Bank entered a new phase, and became the
world’s first bank to be owned and managed by its employees. In 1993 the “First Allied Bank
Modaraba” (FABM) was floated. After privatization, Allied Bank became one of the premier
financial institutions of Pakistan.

Allied Bank’s capital and reserves were Rs. 1.525 billion; its assets amounted to Rs. 87.536 billion
and deposits to Rs. 76.038 billion. Allied Bank enjoyed an enviable position in Pakistan’s financial
sector and was recognized as one of the best amongst the major banks of the country.

In August 2004, as a result of capital reconstruction, the Bank’s ownership was transferred to a
consortium comprising Ibrahim Leasing Limited and Ibrahim Group.

Today, the Bank stands on a solid foundation built over 63 years of hard work and dedication,
giving it a strong equity, an asset and deposit base and the ability to offer customers universal
banking services with more focus on retail banking. The Bank has the largest network of online
branches in Pakistan and offers various technology-based products and services to its diverse
clientele through its network of more than 700 branches.

ALLIED BANK (2005 to date):

In May 2005, Ibrahim Leasing Limited dissolved and the company was vested into Allied Bank
Limited. ALL the shareholders were issued ABL shares instead of the all shares held by them. An
application for the listing of ABL shares in all the Stock Exchange Companies of Pakistan was
made; ABL was formally listed and the Bank’s share trading began on the following dates i.e.
Islamabad Stock Exchange August 8, 2005, Lahore Stock Exchange August 10, 2005 and Karachi
Stock Exchange August 17, 2005.

Today, all Allied Bank Limited shareholders can trade in the Bank’s shares at their will and the
Bank stands on a solid foundation of over 63 years of its existence having a strong equity, assets
and deposits base offering universal banking services with higher focus on retail banking.

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IBRAHUM GROUP ASSUMES CONTROL OF ABL:

Ibrahim Group, through its different companies and sponsors owns more than 75% of Allied Bank.
The Group apart from interest in financial sector is engaged in manufacturing of yarn and polyester
staple fiber, trading and power generation.

The consortium of Ibrahim Leasing Limited And Ibrahim Group, which has injected Rs. 14.2
billion into capital of Allied Bank of Pakistan for acquiring its 325 million additional shares, today
assumed the control of the bank. The Governor, State Bank Of Pakistan, Dr. Ishrat Hussain handed
over the relevant documents to Mr. Mohummad Naeem Mukhtar, Authorized Attorney of the
consortium at a simple ceremony held at SBP, Karachi. Among those who present at the ceremony
were Deputy Governor, Mr. Tawfiq A. Hussain and senior officials of the State Bank of Pakistan,
representatives of the Allied Bank and the consortium. Speaking on the occasion, the State Bank
Governor has termed the successful reconstruction of ABL as beneficial both for the organization
as well as for banking industry. He expressed the hope that the transfer of the management of ABL
to a strategic investor will turnaround the bank and usher in a new era of growth and stability in the
banking sector. He stressed upon the new Board of the Bank to run it professionally, prudently and
with the highest standards of corporate governance. It may be recalled that the auction of 325
million additional shares as a part of reconstruction of Allied Bank of Pakistan was held under the
chairmanship of the deputy Governor, State Bank of Pakistan, Mr. Tawfiq A. Hussain at Islamabad
on 23rd July, 2004. In the auction, the consortium of Ibrahim Leasing Limited And Ibrahim Group
were the successful bidder as they offered the highest bid of Rs. 14.2 billion for acquiring these
additional shares, which constitutes 75.35% of the revised capital of ABL. The Federal
Government approved the scheme for reconstruction of ABL, under section 47 of the Banking
Companies Ordinance 1962 on July 24, 2004.

After the approval of scheme by the Federal Government, the State Bank issued the Letter of
Acceptance (LOA) to the consortium of Ibrahim Leasing Limited And Ibrahim Group on July 26,
2004 in terms of which the full payment of Rs. 14.2 billion was made on August 19, 2004. On
receipt of full payment by the Allied Bank of Pakistan Limited and verification of the sources of
funds by the State Bank of Pakistan, the control of the Bank was handed over to consortium of
Ibrahim Leasing Limited And Ibrahim Group.

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General Profile of the Allied Bank Limited:


Allied Bank Limited operates by the following Vision, Mission & Values:

VISION:

To become a dynamic and efficient bank providing integrated solutions and


the first choice of bank for all customers.

MISSION:

• To provide value-added services to our customers

• To provide high-tech innovative solutions to meet customer requirements

• To create sustainable value through growth, efficiency and diversity for all
stakeholders

• To provide a challenging work environment, and reward dedicated team members

• To play a proactive role in contributing towards the society

CORE VALUES:

The core values of Allied Bank are these:

• Integrity
• Excellence in Service
• High Performance
• Innovation and Growth

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OBJECTIVES:

Allied Bank has following objectives:

• Prime focus to earn profit by providing values to its customers

• To provide superior services to its customers

• To provide assistance in the development of the commerce and trade industry

• Focus on blending skills and experience towards creating an enabling


environment

• Core focus is to inculcate a culture of collaboration intended to deliver world


class customer service

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BOARD OF DIRECTORS:

“The people who draw the picture of the organization on the broader canvas of
strategy and planning, the pioneers of prosperity and world of wisdom that paves
the path to long term success”

Mr. Mohammad Naeem Mukhtar Chairman


Mr. Mohammad Aftab Manzoor (CEO)
Mr. Khalid A. Sherwani President & (CEO)
Mr. Pervaiz Iqbal Butt Director
Mr. Mohammad Waseem Mukhtar Director
Mr. Farrakh Qayyum Director
Mr. Sheikh Mukhtar Ahmed Director
Mr. Abdul Aziz Khan Director
Mr. Tasneem M. Noorani Director
Mr. Sheikh Jalees Ahmed Director
Mrs. Nazrat Bashir Director
Mr. Mubashir A. Akhtar Director

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EXECUTIVE COMMITTEE:

Mr. Khalid A. Sherwani President & (CEO)

Mr. M. Naveed Masud Senior Executive Vice President

Mr. Akhter Ali Khan Head Credit

Mr. Tahir Saeed Effendi Head I.T & Financial Officer

Mr. Mohammad Yaqoob Head Islamic Banking & Planning Div

Mr. Masud A. Sidique Head Human Resource

Mr. Anwar Zaki Head Treasury

Mr. Khalid Mehboob Head Business Promotion

Mr. Sayed Mujtaba Gillani Head Special Vigilance Unit

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THE MANAGEMENT:

“The brilliants whose passion is dedicated to discover newer ways to make


the organization goals reality”

Mr. Asim Tufail (Group Chief, Consumer & Personal Banking)

Mr. Fareed Vardag (Chief Risk Officer)

Mr. Iqbal Zaidi (Group Chief, Compliance)

Mr. Mohammad Abbas Sheikh (Group Chief, Special Assets Management)

Mr. Mohammad Aftab Manzoor (Chief Executive Officer)

Mr. Muhammad Jawaid Iqbal (Group Chief, Corporate & Investment Banking)

Mr. Muhammad Yaseen (Group Chief, Treasury)

Mr. Mujahid Ali (Group Chief, Information Technology)

Mr. Shafique Ahmed Uqaili (Group Chief, Human Resources)

Mr. Khawaja Mohammad Almas (Head, Core Banking Projects)

Mr. Tahir Hassan Qureshi (Chief Financial Officer)

Mr. Tariq Mehmood (Group Chief, Operations)

Mr. Waheed ur Rehman (Company Secretary)

Mr. Zia Ijaz (Group Chief, Commercial & Retail Banking)

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PRODUCTS:
In line with the Bank’s aim to provide a host of products and services to its customers,
substantial ground work has been done to establish a strong consumer banking business.
Furthermore, to achieve this objective, professionals from across the industry have been
recruited into areas of product development, sales, credit policy, research, consumer
analytics, call centers and service quality departments.

Phone Banking:
Allied Bank is focused on delivering exceptional services to its
customers that would strengthen the relationship and build Loyalty. To make banking
experience quick, efficient, secure and easy, Allied Bank of Pakistan now offer its customers
24/7 Phone Banking Services.

Allied Phone Banking provides its customers immense comfort!

In addition, Allied customers can also avail a host of services through automated Allied
Phone Banking (IVR/Self Service Banking) that lets them use their telephone keypad to
inquire about their financial balance/transactions.

Allied Phone Banking Services:

Dial - 0800-22522 to get absolute Banking freedom

Branch Banking:

1. Inquiry

• A/C balance
• Statement details
• Product information

2. Transactions

• Cheque book request


• TPIN issuance & re-issuance
• ATM PIN issuance & re-issuance
• PO/DD & Bank certificate
• Funds transfer

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Credit Cards:

1. Inquiry

• Card balance
• Statement details
• Product information
• Application status

1. Transactions

• Card activation
• Card lost/stolen
• Card replacement
• Credit Card bill payment
• Insurances

Internet Banking:

Banking at your fingertips

Allied Direct Internet Banking offers convenience to its customers to manage and control
their banking and finances - when they want to, where they want to! So, just get clicking.

Allied Direct Internet Banking is;

• Simple and Convenient


• Secure and Faster
• 24X7 Account Access

Online Banking:

Allied Online Banking is a unique service being offering from


Allied Bank. Through this service, account in Allied Bank is available to customers from
any of abl branches countrywide.

No matter where customers are in the country and whichever branch their account is
maintained at, customer can have their cheque cashed at any of abl 757 online branches
located in 250 cities.

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Customers can also use the service, from any branch, to deposit cash for instant credit into
their account or any other account in Allied Bank. Similarly, the account-to-account Funds
Transfer facility is also available for instant remittance.

Customers’ cheque drawn from a remote branch for credit into a beneficiary’s account or
encashment of a specified amount can also be presented by a third person at any branch.
What’s more, making a Balance Inquiry and getting an Account Statement are additional
services available to Account holders from remote branches.

Allied Online provides a secure, efficient and convenient facility for making payments to
beneficiary accounts from any of abl branches countrywide. Corporate customers requiring
fund collection or a disbursement facility can use it for cash management services.

Allied ATM Networks:

Allied Bank has a vast network of over 460 ATMs installed in


over 130 cities, which continues to grow at a rapid pace.

1 Link Network:
Additionally, Allied Bank is a member of the ‘1-LINK ATM sharing switch’
comprising of over 2,000 ATMs nationwide, therefore, giving its Allied
Cash+Shop Visa Debit Card holders access to even more ATMs across the
country.

The "1-Link Switch" has the following Bank members:

• ABN Amro Bank KASB Bank • Standard Chartered Bank Pakistan


Limited Limited
• Al Baraka Islamic Bank • Bankislami Pakistan Limited
• Meezan Bank Limited • Union Bank Limited
• Allied Bank Limited • Crescent Commercial Bank Limited
• National Bank of Pakistan • United Bank Limited
• Askari Commercial Bank Limited • Dubai Islamic Bank Pakistan Limited
• NIB Bank Limited • MyBank Limited
• Atlas Bank Limited • Emirates Global Islamic Bank
Limited
• PICIC Commercial Bank Limited • Tameer Micro Finance Bank Limited

• Bank AL Habib Limited • Faysal Bank Limited


• Soneri Bank Limited • Habib Bank Limited
• Bank Alfalah Limited • First Dawood Islamic Bank Limited

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All ATMs
connected Bank: Muslim Commercial Bank
with the"1-
City: Select City
Link Switch"
will show its Branch: Select Branch
Logo.
Address:

M NET Network:

The Allied Cash+Shop Visa Debit Card can also be used at


M Net ATMs, for cash withdrawal.

The "M Net Switch" has the following Bank members:

• JS Bank (American Express Bank)


• Bank of Khyber
• Bank of Punjab
• Citibank
• First Women Bank Limited
• Habib Metropolitan Bank
• HSBC Bank
• Muslim Commercial Bank
• Saudi Pak Commercial Bank
• Prime Commercial Bank

ORIX POS Network:


City: KARACHI

Merchandiser:
Address:

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Corporate Leasing:

Allied Bank started lease operations when it integrated with


Ibrahim Leasing Limited. Facilities include leases for machinery,
commercial vehicles and equipments. The Bank provides lease
facilities to corporate and commercial clients in all industrial
enterprises for balancing, modernization, replacement and
expansion schemes.

Leasing is a popular mode of financing because of its distinctive features like tax
shield, preserve working capital, easy documentation and less processing time.

Lease applications are processed at all Bank branches in Pakistan.

Unclaimed Deposits:

If the account is dormant or not operated for 5 years then these are called unclaimed
deposits and all unclaimed deposits are surrendered to the State Bank of Pakistan. In
accordance with the Banking Companies Ordinance, 1962, Section 31, the Bank is
liable to surrender to S.B.P, all unclaimed deposits and instruments which have not
been operated/collected by the account holders/beneficiaries for last 10 years.
All such customers/beneficiaries are requested to contact the concerned branch to re-
activate their accounts/collect the instruments, failing which, the bank will be
compelled to classify the same "UNCLAIMED" and surrender to SBP.

Deposit Accounts:

Allied Bank of Pakistan provides different nature of


deposit accounts to its customers.

• PLS Account
• Current Account
• Allied Basic Banking Account
• Foreign Currency Deposit
• Monthly Profit Plus
• Rewarding Term Deposit
• Behtar Munafa Account
• Behtar Munafa Term Deposit
• Allied Munafa Account
• Allied Bachat Scheme
• Allied e-Savers Accounts
• Allied Business Account

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PLS Account:

Allied Bank offers the PLS Savings Account facility to its customers with the
following attractive features:

• Attractive return of up to 5.00% per annum

• Free Online Transactions, DD/TT/PO for depositors maintaining an average


monthly balance of Rs. 2.500 (M) & above.

• Free issuance of cheaque book at the time of account opening

Current Account:
• Allied Bank offers the Current Account facility for individuals as well as for
institutions and commercial customers.

• There are free Online Transactions, DD/TT/PO for depositors maintaining an


average monthly balance of Rs. 0.5 (M) & above.

• Free issuance of cheaque book at the time of account opening

Allied Basic Banking Account:


In order to provide basic banking facilities to its lower-middle class customers, Allied
Bank has introduced the “Allied Basic Banking Account” (ABBA).

• Account can be opened with an initial deposit of Rs 1,000/=


• It is a non-remunerative account with a no minimum balance requirement.
• The Statement of Account is issued on a yearly basis.
• The account will be closed automatically if the balance remains “zero” for one
year.
• No service charges on the account for a maximum of 2-withdrawals and 2-
deposits during a calendar month. Additional transactions will be subject to a
service charge as per the Bank’s Schedule of Charges for every
withdrawal/deposit.
• Unlimited withdrawals from ATMs.

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Foreign Currency Deposits:


Allied Bank offers the facility of opening Current, Savings and Term deposit
Accounts. Foreign Currency accounts can be opened in US Dollar, Pound Sterling,
Euro, and Japanese Yen at designated branches.

Monthly Profit Plus:


Saving has now become all the more appealing with our Monthly Profit plus Scheme,
which earns you monthly profits on investments. The scheme is designed for a period
of 1 Year
with the Tenure 1 Year
Profit Rate 10.00% p.a.
following
Profit Payment Rs.833 * per month
profit rates:

Approximate monthly returns calculated on the investment of Rs.100, 000

* Withholding tax, Zakat or other Government Levies are applicable separately

Salient Features:
• Account Type: Term Deposit
• Term Period: 1 year
• Profit: Payable on monthly basis
• Minimum Deposit Amount: Rs.25,000
• Eligibility: Individuals & Institutions (other than financial institutions)

Additional Benefits:
• Cheaquing Account for monthly profit credit
• 24 hour phone banking service
• Free internet banking facility
• SMS transaction alerts
• Allied Cash + Shop Visa Debit Card

Rewarding Term Deposit:


• A term deposit scheme which gives a high rate of return and the flexibility of
various tenure.
• Investment can be made with the minimum of PKR 25,000 only.

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Rate of Profit:

D 1 3 6 12
ep
Rs. M
7.0 M
9.0 M
9.5 M
10.
os
25, on
0% on
0% on
0% on
50
it Salient Features: th
00 th th th
%
A
0 s s s
m • Account Type: Term Deposit
&
ou • Term Period: 1-12 months
Ab
nt • Investment: Rs. 25,000 & above
ov
e • Profit: Payable on maturity
• Eligibility: Individuals & Institutions

Allied Advance Profit scheme:


In keeping with our objective to bring you new and innovative services and banking
products, we now introduce Allied Advance Profit Scheme that gives the entire profit
upfront.
Product Specifications:
Minimum Investment Required – Rs.25, 000
Investment Terms:
• 18 months
• Auto roll-over (optional)

Profit Payment:

Profit of Rs.13, 500* will be immediately credited in the customer’s current account.

*on an investment of Rs.100, 000


Tax/Zakat will be applicable as per rules
Additional Features & Benefits
• Current account for regular banking needs
• Allied Cash+Shop Visa Debit Card
• Financing facility of upto 80% on investment
• Free internet banking facility
• 24-hour phone banking service

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Behtar Munafa Account:


If customer wants a chequing account that earns it attractive returns, paid on monthly

Upto Rs.5,000,000 5.00%


Rs.5,000,001 to Rs.25,000,000 6.00%
Rs.25,000,001 to Rs.50,000,000 7.00%
Rs.50,000,001 to Rs.100,000,000 8.50%
Rs.100,000,001 to Rs.250,000,000 9.25%
Rs.250,000,001 to Rs.500,000,000 10.00%
Rs.500,000,001 & above 10.50%
basis, then this is the account for such customer.
Rate of Profit:

Salient Features:
• Account Type: Chequing Account

• Investment: Up to Rs.5,000,000 & above

• Profit: Payable on monthly basis

• Highest Profit: Up to 10.50% p.a

• Eligibility: Individuals, and institutions

Behtar Munafe Term Deposit:

If customer wants to fix its money now to secure the future, this is the product for
customer.
BEHTAR MUNAFA TERM 1 3 6 Months 1 Year
DEPOSITS (3739): Month Months
Upto Rs. 5,000,000 6.00% 8.00% 8.50% 9.50%
Rs.5,000,001 to Rs.25,000,000 6.50% 8.50% 9.00% 10.00%
Rs.25,000,001 to 7.00% 9.00% 9.50% 10.50%
Rs.50,000,000
Rs. 50,000,001to Rs. 7.50% 9.50% 10.00% 10.75%
100,000,000
Rs.100,000,001& Above 8.00% 10.00% 10.50% 11.00%

Rate of Profit:

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Rate of Profit:
• Account Type: Fixed Term Deposit
• Investment: Up to Rs.5,000,000 & above
• Profit: Payable on maturity
• Highest Profit: Up to 11% p.a.
• Eligibility: Individuals, and institutions

Allied Munafa Account (AMA):


Salient Features:

• The applicable profit rate will be based on the amount maintained in the
account on an average monthly basis and the return will also be credited to the
account on a monthly basis.

• Individuals, Firms, Companies, Schools, Hospitals, Charitable Organizations,


etc., are welcome to open their account in this scheme.

Allied Bachat Scheme:


Allied Bachat Scheme is a PLS Term Deposit Scheme based deposit scheme
whereby customer can double your investment in just 7.5 years.

• Maturity Period: 7.5 years


• Minimum Deposit: Rs. 50,000/- with multiples of Rs.
10,000/-
• Expected rate of Profit: The deposit amount will be
doubled in 7.5
• Eligibility: All individuals and institutions
• Free Internet Banking facility

Allied e-Savers Accounts:


Saving has never been so flexible!

The Allied e-Savers Account is a unique savings plan where customer can earn
returns as high as 7.5% with the convenience of 4 withdrawals a month!

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Salient Features:

• Investment: Rs. 10,000 to Rs. 500,000


• Profit: payable on Half Yearly basis.
• Expected Profit Rate: Up to 7.50% p.a.
• Eligibility: Individuals

Allied Business Account:


Allied Bank offers banking experience beyond expectations!

Allied Business Account is a non-profit current account with countless benefits and
services. If customers are a businessman, trader or an individual, Allied Business
Account is an ideal proposition for such customers.

Features & Benefits


Online/Manual Free
Remittances Free
Rs. 500,000/- and Outward Cheque
above Return Free
Issuance of
DD/TT/PO/OBC
/Expression Collection

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SME:
The Commercial and Retail Banking Group (CRBG) caters to the needs of commercial
entities and small and medium enterprises. A dedicated team of Relationship Managers first
identifies the specific needs of each customer segment, then designs and delivers a facility
package, which is in conjunction with those needs, and provides customers the full support
and opportunity to take advantage of the various business prospects available in the market.

Following are the main credit facilities ABL offer:

RF/CF:
These are short term credit facilities (maturity of up to one year) lent to customers to meet
their day-to-day business/working capital requirements and finance their inventories,
receivables, etc.
Generally, in addition to collateral security, these facilities also entail security in the form of
hypothecation of stocks and receivable/pledge of stocks.
Export Refinance Facility:
This is mainly the same as RF/CF, but as per the Terms and Conditions set by SBP, is meant
exclusively for exporters. Under the Export Refinance Part I Scheme, both pre-shipment and
post-shipment financing facility is available.
Foreign Bill Purchase/Bill Discounting Facility:
This loan/facility is provided to exporters against their export bills under LC and a contract to
facilitate their cash flow, while they are waiting receipt of their payments.
LC (Sight /Usance):
This facility allows importers to import goods and machinery.
FIM/FATR:
These facilities allow customers to finance imported goods against Pledge & Trust Receipts,
backed by collaterals.
Demand Finance Facility:
This is a medium/long term credit facility available to establish new projects for BMR and
capacity expansion with a repayment term of more than one year, which can be paid back in
installments. This facility meets clients’ long term needs such as, financing factory
constructions or machinery expenses.
Demand Finance Long Term Loans:
The demand finance long term loan is approved for a period of 3-5 years. The loan is
specifically for fixed asset financing with maximum grace period of upto 12 months from
first draw-down.

Inland LC (Sight/Usance):
This facility allows customers to purchase commodities within the country.

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Letter of Guarantee (LG):


On behalf of the customers, the Bank issues a guarantee in favor of the beneficiary, against
the performance of a particular job/contract, within a particular time.

Import Export:
Allied Bank provides highly efficient trade finance services for import/export businesses
through a large number of authorized branches where trained and motivated staff is available
to handle the business on the customer’s behalf.

Cash/ Liquid Financing:


The product is aimed at providing prompt financial services (fund based and non fund based)
to SME sectors. The cash/liquid collateral financing program is aimed to be the cheapest
source of funds available to the SME sector.

Vendor Financing:
The product is aimed at vendors of large corporate entities whereby the corporate entity has
an agreement with the vendor to provide specific quantities of certain goods in a specific
period of time. ABL whould finance such vendors in order to promote their production
capabilities.

Agriculture Finance:
The Bank, under the Agricultural Financing Scheme, as decided by the State Bank Of
Pakistan, extends short, medium and long term, farm and non-farm credits. The farm credits
are extended for production (inputs) and development purposes. Non-farm credits are allowed
for livestock (goats, sheep, cattle), poultry and factories including social forestry and fisheries
(inland and marine, excluding deep sea fishing). Details are as follows:

Farm Loans:

• Production Loans:

1. Inputs like seeds, fertilizers, pesticides, weedicides, herbicides, labour charges, water
charges, vegetables, floriculture, etc.
2. Working capital finance to meet various farming expenses.

• Development Loans

1. Improvement of agricultural land, orchards, etc.


2. Construction of Godowns
3. Tractors, Machinery & other equipments
4. Tube wells
5. Farm Transportation, etc

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• Non-Farm Loans
1. Livestock
2. Poultry
3. Fisheries
4. Forestry

• Agriculture Revolving Credit Scheme


1. Loan Tenure: 3 Years (Clean up once a year)
2. One time documentation for 3 years
3. Loan limit will be based on the Indicative per Acre limit prescribed by SBP

• Development Loans/Finances (Term Loans)

1. Loan Tenure: up to 5 years


2. Repayment: Monthly/Quarterly/Bi-Annual
3. Criteria Selection:

a) Should be a Pakistani & have a CNIC.


b) Preferably is an account holder with ABL.
c) Have a permanent residence and be a self-cultivator.
d) Not be a defaulter of any other Financial Institution/Clear ECIB.
e) Be reputable in the business
f) Have ‘Repayment Capacity’
g) Be able to produce proper securities

• Amount of Finance

a) Value of agricultural land/Pass Book


b) 80% of PIU or 50% of last 3 years’ average Sale Price or Market Value
c) 50% of Residential/Commercial property in municipal limit.
d) 90% of DSCs/SSCs/TDR/SNDR

• Insurance

Insurance facility is available for all Farm and Non Farm Loans except orchards. Insurance
premium amount of subsistence holding farmers availing loans for following 5 major crops
will be reimbursed by the Government of Pakistan.

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1) Wheat
2) Rice / Paddy
3) Cotton
4) Sugar Cane
5) Maize

Utility Bill:
Customers can pay their utility bills (e.g. electricity, gas, telephone) at any of the Bank’s
branches. For further convenience, bills are collected on all working days during normal
banking hours and also at certain times during the evening. Bills can be paid with cash or
cheaque, plus customers can even drop crossed cheaque in drop-boxes available at all
branches.

Furthermore, customers can also pay their bills using any of the Bank’s ATMs or via Internet
Banking for SSGC and SNGP bills.

LOCKERS:
Allied Bank Lockers are available, at an annual fee, in four different sizes - small,
medium, large and extra large. Locker holders are not required to have an account with the
Bank.

S. # Locker Size Annual Locker Maximum Loss


Rent (Current) Coverage / Limit

1. Small Rs.1,500/- Rs.500,000/-


2. Medium Rs.2,000/- Rs.1,000,000/-
3. Large Rs.4,000/- Rs.1,500,000/-
4. Extra Large Rs.5,000/- Rs.2,000,000/-

Hajj Services:
The Hajj Service is available to all pilgrims. The forms and other related services are
provided by the Bank. Hajj applications are available with all branches during Hajj season,
immediately after the Hajj policy is announced by the Government of Pakistan.

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Allied Visa Credit Card:


In order to cater to growing financial needs of customers ABL is proud to introduce Allied
Visa Credit Card with the Lowest Service Charge ever! So now customers can save money
where it counts and spend lavishly at favorite places with greater flexibility, convenience and
most important-Affordability!

With Allied Visa Credit Card customer can enjoy a variety of state-of-the-art features and
unmatched value by spending at over 49,000 merchants across Pakistan and 27 million
merchant outlets worldwide! And what more, customer can also use your credit card at over
1 million ATMs internationally!

Allied Visa Gold Credit Card:


With Allied Visa Gold Credit Card every Pakistani can now enjoy the benefits of a Gold
Card internationally with unmatched savings greater flexibility, convenience and security.

Features:
• Buy Now, Pay Later:

With Allied Visa Gold Credit Card, free credit period allows customers to pay for purchases
up to 50 days after the date of purchase.
• Flexible Repayment:

When paying credit card bill, Allied Visa Gold Credit Card gives the option to either pay the
entire amount according to the statement or a minimum of 5% of total outstanding balance.
• Cash Advance Facility:

As an Allied Visa Gold Credit Card member, customers are entitled up to 75% of available
credit limit in cash.
• Allied Easy Installments (AEI):

The Allied Easy Installments (AEI) plan provides customers with the facility to pay
outstanding card balance in equal and affordable monthly installments spread over 3, 6, 12,
18, 24, 30 or 36 months.

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• Supplementary Cards:

Want to share the benefits of Allied Visa Gold Credit Card with others? Now customer can!
Treat up to two people with supplementary credit cards and pass on the many privileges of
Allied Visa Gold Credit Card to the chosen friends and family members.
• Balance Transfer Facility:

In case customers have outstanding balances on other cards, consolidate these onto the Allied
Visa Gold Credit Card with the lowest BTF rate and save more on the outstanding payments
than ever before.

• Credit Protection Plus:

With Credit Protection Plus, Allied Visa Gold Credit Card provides payment cover against:
1. Death, due to accident or sickness
2. Permanent and Total Disability, due to sickness or accident
3. Temporary Total Disability, due to sickness or accident
4. Terminal Illness
• Zero Loss Liability:

The Allied Visa Gold Credit Card’s Zero Loss Liability feature protects its customers from
paying for any unauthorized transactions on their Card in the event that it is lost or stolen.

• Free CIP Lounge Access:

As an Allied Visa Gold Credit Cardholder, its customers are eligible to avail the free lounge
facility at Quaid-e-Azam International Airport, Karachi and enjoy a variety of
complimentary features.
Also feel free to plug in your laptop and mobile phone into the charging facilities provided or
browse the internet or send and receive faxes while you wait.

Visa Platinum Credit Card:


With Allied Visa Platinum Credit Card customer can enjoy exceptional benefits and a host of
local and international benefits like never before!

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Features:
With Allied Visa Platinum Credit Card, customers can enjoy these facilities:

• Visa Platinum Golf


• Visa Platinum Dining
• Visa Experiential Travel
• Priority Pass Airport Lounge Program

• Platinum Life Platinum


Life is a unique platform that showcases exclusive programs and events specially designed
for Visa Platinum Credit Cardholders. With Allied Visa Platinum Credit Card, customers are
eligible to join this exclusive platform and avail many exciting services like Platinum Club,
Platinum Dining, Platinum Golf, Experiential Travel and much more.

• Visa Platinum Club


As a member of the Visa Platinum Club, you are part of an internationally reputed rewards
program that provides an unmatched quality of services and customized luxuries to all Allied
Visa Platinum Credit Cardholders.
• Visa Platinum Websites
The Visa Platinum websites have been designed to ensure that Visa Platinum Cardholders
around the Asia-Pacific region are up-to-date with the latest product offerings and benefits.
The sites also include additional features like:

• The latest information on Visa Platinum regional programs, such as the Visa
Platinum Club, Visa Platinum Dining, Visa Platinum Golf, Holidays and Visa
Platinum Experiential Travel Facilities.
• The latest information on local country promotions and events.
• Online applications such as Concierge Online.
• A directory of toll-free numbers for reaching the VPCC from all key global
destinations.

Allied Cash+Shop Visa Debit Card :

Features:
• Get Cash:

Life is always on the move, now your bank account is too.

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By using Allied Cash+Shop Visa Debit Card to withdraw cash directly from bank account
from over 3,500 ATMs in Pakistan - including Allied Bank's largest network of ATMs - and
over 1 million ATMs worldwide

• Stay Alert
Now, be more secure and keep better track of spending. With Allied Cash+Shop Visa Debit
Card,customers can get SMS alerts when they make transactions on their Card.
• Shop Anywhere

Use the Visa power of your Allied Cash+Shop Visa Debit Card to shop at over 49,000
retailers in Pakistan and over 27 million retailers internationally.
• Dine Out
• Enjoy Traveling
• Get Groceries
• Have Fun
• Fuel Up

Cash Management:

ABL’s cash management team offers a full range of transactional banking services, from
collections to cross-border payments, from customized services to comprehensive industry
expertise. Having the largest real-time online branch network in Pakistan, combined with a
host of value-added services, ABL is uniquely positioned to meet the demanding
requirements of global corporate, public sector enterprises and top-tier domestic companies.

With its collaborative approach to building and implementing solutions, ABL is committed to
giving its customers the best service possible.

Home Remittances:
Allied Bank has rolled out its state-of-the-art ‘e-Remittance’ services to facilitate
international remittances sent to Pakistan by overseas Pakistanis.

ABL has been significantly important in originating home remittances to Pakistan, and is
continuously working to develop innovative ideas for maximizing its reach to all Pakistanis
living abroad. We have identified several strategic partners in the main overseas markets, and
will be providing a fully automated, end-to-end solution for non-resident Pakistanis.

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ABL’s real-time online branch network – one of the largest networks in Pakistan, consists of
over 760 branches in 350 cities, and provides domestic distribution of remittances to
customers receiving money in Pakistan.

A host of top international banks, exchange houses and funds transfer companies from across
the world, including the Middle East, Europe, Asia-Pacific and North America, have been
involved to make this a quality service. By implementing a fully automated, straight-through
processing facility, we are in a position to activate an innovative set of remittance products.

A host of options is available to non-resident Pakistanis under this service, including direct
credit to account, cash payment over the counter and issuance of the Allied Express cheque, a
payment instrument that can be honored across the entire ABL network of branches.

CIBG
(Corporate Investment Banking Group)
Corporate Banking Investment Banking Financial Institution

- Project Finance - Project Finance - Cash Management


- Long Term Financing - Syndication - Home Remittances
- Short Term Financing - Advisory
- Trade Finance

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Organogram of Allied Bank:

Central Departmentalization

Credit Section
Group
Corporate
Banking Group

Credit
Administration
Foreign Trade Group
Group

Human Resource
Group
Accounts Group

Finance Group Branches Operations Group

Investment &
Treasury Group
Information
Technology
Group

Internal Division
Group
Audit &
Inspection Group

Administration
Group
Agricultural
Group

Special Asset
Management
Group

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Organogram of SVU

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Organogram of RMG

Hierarchy of Authorities of Allied Bank Limited

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BRANCH NETWORK:
Allied Bank has 885 nationwide branches of
which approximately 67% i.e. 573 are located in
large metropolitan area, namely Karachi,
Islamabad, Faisalabad, Lahore, Multan,
Peshawar and Hyderabad. The network of 855
branches enables the bank to generate a
substantial and stable deposit base, provide a
wide range of banking products and other
financial services and diversify lending risks
geographically, as well as on the basis of credit
and customer type.

Allied Bank divided into four Centers i.e. North,


Central-I, Central- II and South. These Centers
have the regions and the regions further have the
sub branches of Allied Bank Limited. The detail
is given there:

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CREDIT RATING:
Allied Bank’s credit rating has been maintained to ‘AA’ for
long term, by the Pakistan Credit Rating Agency
(PACRA), the leading credit rating agency in the country
and AA donates a very low expectation of credit risk,
indicates very strong capacity for timely payment of financial
commitments and not significantly vulnerable to foreseeable
events.

The short term rating was also maintained at ‘A1+’, which is the uppermost possible rating
under this category and represents highest capacity for timely repayment.

CORPORATE GOVERNANCE RATING:

Corporate Governance Rating (CGR) is meant to indicate the relative level to which an
organization accepts and follows the codes and guidelines of corporate governance practices.
In this context, JCR-VIS Credit Rating Company Limited had assigned a corporate
governance rating of ‘CGR-8’ to your bank during the last year, which denotes ‘high level of
corporate governance’ and is only two notches away from the highest level of CGR.

CGR is arrived at after evaluating key governance elements of the rated enterprise, which
include regulatory compliance, ownership structure, composition and operations of the board
of directors and executive management, self-regulation, financial transparency and
relationship with stakeholders. Rating for the current year is under process.

Term Finance Certificate (TFC) - 1st issue:

In July 2008, JCR-VIS Credit Rating Company upgraded the rating assigned to Allied
Bank’s TFC to ‘AA-’ from ‘A+’ earlier, with stable outlook.

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Deal of the Year Award 2008 by ‘The


Banker’ – UK:

Allied Bank has been awarded the Deal of


The Year Award 2008 for Pakistan by The
Banker magazine - United Kingdom. This was awarded in
recognition of Balance Sheet Restructuring & Debt Re-
profiling of Maple Leaf Cement Factory Limited for Rs.13
billion which was the largest ever financing extended to
cement company in Pakistan. As the sole financial advisor
and lead arranger, Allied Bank was involved in a well-engineered
structure and a timely execution that made the transaction a
success.

Allied Bank has been declared BANK OF THE YEAR 2006:

Allied Bank has been declared BANK OF THE YEAR 2006 by UK renowned financial
magazine The Banker published by Financial Times Business Limited. This is considered to
be the most prestigious award in the world of finance. The award is given by the The Banker
annually to one high performer Bank in each country based on key performance indicators.
The Bank of the Year 2006 Award was presented to Mr. Khalid A. Sherwani, President of the
Bank during a ceremony held at London, UK on November 30, 2006.

Corporate Finance House of the Year 2007:

It feels pleased to apprise that Allied Bank of Pakistan has been awarded ‘Corporate Finance
House of the Year (Banks)’ for the second consecutive year. CFA Association of Pakistan, a
member society of CFA Institute – USA, conferred the award on Allied Bank based on the
highest value and number of corporate finance concluded during July 2006 –December 2007.

Corporate Report Award & Certificate:

During the year, Annual Report of Allied Bank of Pakistan for the year 2007 won the first
prize for “the Best Corporate Report” for the financial sector category, awarded jointly by the
Institute of the Chartered Accountants of Pakistan and Institute of Cost and Management
Accountants of Pakistan. The Annual Report for the year 2007 was also awarded ‘Certificate
of Merit’ by the South Asian Federation Accountants (SAFA), an apex body of the SAARC
countries.

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Top 1000 Banks of the World – Ranking:

Allied Bank of Pakistan has been ranked among the top 1000 banks of the world by UK’s
‘The Banker’, published by Financial Times London. The categories and ranking are as
follows:

Rank Categories Rank

Performance based

Profit on average capital (ROE) 31st


Return on assets (ROA) 130th
Real profit growth 206th

Soundness based

Capital assets ratio 517th

Size based

Assets 846th

Overall world ranking 969th

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VARIOUS BANK DEPARTMENTS:


Allied Bank of Pakistan distributed its functions into various groups these are as follows:

Audit & Inspection Group:

Vision:

To transform internal audit function of Allied Bank Limited in to an IT enabled risk based
audit and management consultancy function providing value added services and management
consultancy to the board and senior management.

Mission:

Our mission is to provide an independent, objective assurance and consulting services to


management designed to add value and improve operations of the bank, dedicated to
providing assistance to the management in effectively and efficiently accomplishing its
objectives by bringing a systematic, disciplined approach to evaluate and improve the
effectiveness of risk management, control, and governance processes.

Terms of Reference:
One of the prime responsibilities is the satisfactory implementation of the internal control
over financial reporting. The committee also determines appropriate measures to safeguard
bank’s assets, ensures consistency of accounting policies, reviews financial statements and
recommends appointment of and coordinates with external auditors.

The committee is also responsible to ascertain the internal control system including financial
and operational controls, ensuring adequate and effective accounting and reporting structure,
determining and monitoring compliance with the best practices of the corporate governance.

Implementation of the management testing plan, assessing the testing results and advising
appropriate corrective action is also a major responsibility of Audit Committee.

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Risk Management Group:

Goals:

The goals of RMG are to understand the risk profile of each business area, to propose risk
policies, risk measurement methodologies, and risk limits in order to aggregate and control
credit, market and operational risks across the Bank. In pursuance of these goals, RMG has
taken up the challenge of building an effective Risk Architecture.

Terms of Reference:
The primary functions of Risk Management Committee (RMC) is the monitoring of
management’s adherence to prudent and sound risk policies, assessing the ever changing risk
profile and providing risk appetite to the business units.

It also ensures development of risk management principles to build stakeholders confidence,


safeguard and enhance reputation. The committee approves risk limits for Credit, market and
operational risks, Credit approval grid and proposals regarding rescheduling/write-offs and
filling of recovery suits. Overseeing of certain management committees and groups is also
undertaken by the RMC.

The Committee also monitors the initiatives and expenses pertaining to Basel II and up
gradation of Risk Management Systems.

Structure of RMG:

Risk management functions have been segregated by business specialization i.e. Credit Risk,
Operational Risk, Market Risk, Credit Administration, Risk Architecture and Risk Analytics.
Risk Analytics:
Risk Analytics is an integral part of the credit process. The objective of Risk Analytics is to
limit portfolio concentrations, reduce volatility, achieve optimum earnings and create
shareholder value. It also incorporates portfolio strategy and planning. The Risk Analytics is
a relatively new concept in Pakistan, and the function at ABL has started managing portfolio
risk through launch and usage of risk rating model, design and launch of a new Credit
Application Package, that ensures a risk-based approach to credit presentations and allows
pursuing systematic data gathering with a view to migrating to advanced approaches.

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Credit Administration:

Credit Administration’s role is to minimize losses that could arise due to security and
documentation deficiencies. The Credit Administration unit constantly monitors the security
and documentation risks inherent in the exiting credit portfolio. This function operates
through eight regional departments located all over the country.
All these functions are operating in tandem to improve and maintain the health of the lending
portfolio and keeping aggregate risk within the Bank’s overall risk taking capacity.
Credit Risk:
Credit Risk Management at ABL is divided in to two branches;
1. Corporate & Financial Institutions Risk
2. Commercial & Retail Risk

This function ensures that the risk exposures undertaken match the risk appetite of the Bank,
and that proper credit approval procedure are adhered to. Identification and Monitoring of
problematic exposures and to take proactive measures to minimize the financial loss to the
bank is also a responsibility of this function.
Market Risk:
Market Risk is defined as any fluctuation in value of the portfolio resulting from changes in
market price and market parameters, such as interest rates, exchange rates and share prices.
The Bank intends to build an effective Market Risk Management unit to independently
identify measure, monitor and control the potential losses that may arise from the Bank’s
activities in financial market.
Operational Risk:
It includes risks that primarily arise from internal processes of the Bank. Operational Risk
Management unit is developing an effective system for identification of critical risk areas,
and developing processes/controls to mitigate these risks.

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Commercial & Retail Banking Group:

All the regional heads of Allied Bank reports the Commercial and Retail Banking Groups,
The hierarchy of the Allied Bank is as follows:

ONE GROUP CHIEF OF CRBG

FOUR GROUP HEAD


(Central-I, Central-II, South and North)

TWENTY REGIONAL HEAD

BRANCH MANAGERS

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Operation Group:
Operations Group, apart from re-engineering the existing procedures to ensure safe and
smooth conduct of Banks operational activities also focuses on supporting the field offices in
pursuit of their business objectives and goals while maintaining adequate controls from a risk
perspective.

Group also assisted in launching of a variety of value added services facilitating bank’s
account holders/customers by offering them a wider product range and efficient delivery.

Operations Group is divided into the following five areas.

1. Alternative Delivery Channels provides innovative and value added I.T. based solutions
to the Bank’s clients.

2. Branch Operations supports the field functionaries through procedural manuals, branches
rationalization, fully automated inter branch & nostro accounts reconciliations. It also
provides support Hajj & Zakat matters. During 2005, it has developed a number of new
procedural manuals including ATM, Allied Online, Remittances, and Cash & Teller etc.

3. Treasury Operations supports Treasury front office in settlement of its trading/investment


activities in Foreign Exchange, Money Market and Stock Market besides providing
operational support in cash management to the branches and other business areas of the
Bank.

4. Establishment caters to the Bank’s requirements for printed stationary, operating and
fixed assets, insurance and security arrangements at the central office level.

5. Engineering is responsible for the purchase of new properties and construction/renovation


of the existing/newly hired premises.

Information Technology Group:

The Allied Bank Ltd has a separate Group for Information Technology which looks after the
entire bank’s automation. The bank’s major achievement in automation is that 100%
branches are computerized and inter-connected and these branches offer the customers full
range of online banking services. The bank also offers most of the currently sought after
technology based products including Internet Banking.
The IT Group is presently structured in three areas namely

1. Core Banking T24


2. Software Services
3. Office Automation / Technical Services
4. Operations

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But with the launch of the Core Banking project driven from Head Office at Lahore, the IT
Group will be re-structured very shortly.

A complete revamping of the IT Group is underway to cater to the expansion of activities


within the IT Group and to create capacity for the Core Banking Project. Moreover, the IT
Group will extend its support to the newly created Regional Offices as well. The new IT
Organization is expected to grow both vertically and horizontally and a substantial number of
new hiring will take place to fill the gaps within the new organization chart.

Human Capital Group:

The group defines the organizational structure and functional responsibilities of each group.
It approves staff strength, key appointments, salary revisions, bonuses and any special
allowances. It nominates the management personnel on the boards of other companies /
subsidiaries. It also recommends amendments in Human Resources Policy to the Board.
Besides monitoring performance of Human Resources Group, the committee also oversees
certain H.R. related management committees.

Corporate & investment Banking Group:

The Corporate Investment Banking Group (CIBG) holds the Bank’s loan portfolio and enjoys
a leading position in corporate lending in the country. It offers a wide range of financial
services to medium and large sized public and private sector entities. These services include,
providing and arranging tenured financing, corporate advisory, underwriting, cash
management, trade products, corporate finance products and customer services on all bank
related matters.

ABL – C&IBG was established in 2005 and focuses on the Investment Banking market.
It has the highest number of Successful Arrangement and Participation in Key Privatization
& Acquisition Financing Transactions achieved by any Investment Banking Group in
Pakistan.

C&IBG – Ranges of Services:

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Finance Group:
Finance Group plays a central role in strategic decision making, transparent financial
reporting and enhancing the economic value of the Bank. It also provides support to the
business groups in performance analysis and launching new products and initiatives.

Finance Group has three major areas:


- Planning and MIS arm of the Finance Group translates financial and operational data
into strategic information for an efficient and effective decision making.
- Financial and Regulatory Reporting arm of the Finance Group provides timely,
relevant and reliable information to the shareholders, regulators and other
stakeholders while following the statutory requirements and international best
practices.
- Taxation wing of the Finance Group manages the Bank wide tax matters and
endeavors to bring tax efficiency while complying with the tax laws.

Corporate Affair Group:

Corporate Affairs Group is responsible for compliance of all legal and statutory corporate
requirements under Corporate and Banking laws and Regulations. Besides arranging Board of
Directors and Shareholders’ meetings, it co-ordinates meetings of the Strategic Planning &
Monitoring Committee of the Board,and Management Committee.
The corporate group has two wings:
CORPORATE AFFAIRS WING:
1. To deal corporate matters with Security and Exchange Commission of Pakistan,
Company Registration Office Lahore, Stock Exchanges and State Bank of Pakistan.

2. To arrange meetings of the Board of Directors and preparation of the Agenda for such
meetings.

3. To assist Company Secretary in all Corporate and Board Affairs.

4. To assist Company Secretary in implementation of the decision of the Board.

5. To obtain approvals through circulation on emergent proposals from the Directors.

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6. To obtain approvals through circulation on the cases from the Board of Directors,
Strategic Planning & Monitoring Committee.

7. To maintain record of Board of Directors, S. P. & M. C. Other Committees along with


former Executive Board.

8. To arrange meetings of the Management Committee and prepare agenda for such
meetings.

9. To affix company seal on Powers of Attorney, Shares and other documents as & when
required and keeping its record.

10. To keep liaison with Govt. nominee and non-employee Directors of the Bank.

11. To assist Group Chief in carrying out different assignments entrusted by the
President.

12. To provide information to Credit Rating Agency and co-ordinate with them in the
process of Entity Rating.

13. To co-ordinate with Share Wing and Finance Group for arranging AGM/Extra
Ordinary General meetings.

14. To provide information’s to external Auditors and SBP Auditors.


SHARES WING:
Shares Wing a part of Corporate Affairs manages shareholders’ matters and co-ordinates with
the Shares Registrar for the transfer and issue of Bank’s shares.
1. To supervise Government Compensation Bonds.

2. To make correspondence relating to ABL Shares with Employees / Legal Wing /


Registrar / shareholders.

3. To make arrangements for floatation of shares & TFCs and payment of dividend on
behalf of public limited companies.

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SAM Group:

The Special Asset Management Group further grouped into three wings namely:

1. Legal Affairs Wing


2. Special Vigilance Wing
3. Corporate & Commercial Wing

LEGAL AFFAIRS:
The personnel engage with Legal Affairs is responsible for monitoring of all legal matters
pertaining to the bank, covering functions of rendering opinions of applicable laws, to deal
with special tasks and assignments , advice on legal issues relating to operational matters,
legal compliances and to ensure remedial and litigation management.

This diligently provide counseling on all legal matters including suits filed, executions of
decrees & criminal complaints etc;. It coordinates with the advocates on Bank’s panel;
ascertain their enlistment and selection of appropriate lawyers in complicated legal cases
which is one of its core responsibilities.

Through its law officers, following objectives are achieved.


FUNCTIONAL RESPONSIBILITIES
1. To render legal advices and guidance sought by the branches in matters of legal
significance and involvement.
2. To provide assistance to the branches/offices in filing of suits, Execution application
and in other Legal matters.
3. Follow-up of all the pending Suits, Decreed cases and Executions.
4. To impart legal opinion on documents viz. Succession Certificates, Bond of
Indemnity, Staff & Executives H.B. Finance cases etc.
5. To prepare and submit all statements in respect of Suits Decreed and Executions filed
by or against the Bank for submission to concerned quarters as per proforma A to I
attached.
6. To attend all legal matters and provide assistance to the Group at Central Office,
Karachi.
7. To process proposals for enlistment of Advocates on Bank’s panel, duly
recommended by the Field Offices.
8. To maintain record pertaining to under Suit /Decreed/Execution Cases and submission
of returns to SBP on fortnightly/monthly/half yearly/yearly basis..
9. To scrutinize documents and to impart legal opinion on various property/charge,
documents, agreement..
10. Examination of Lease Agreement, Bank Guarantee and Bid Bonds.

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CORPORATE & COMMERCIAL WING OF SAM:


In order to pursue the strategic goals, following five units are instrumental which perform
various functions to achieve tactical and operational goals.

PROCESSING UNIT:
Each Area Manager of Processing Unit will attend the cases of NPL A/Cs of respective area
in line with Bank’s approved strategy.

The Area Manager will process the proposals of settlements, rescheduling / restructuring,
with or without financial relief in shape of waiver/write-off received through SAM Branches
of respective area and put up the proposals with proper Analysis keeping in view the
prudential regulations, financial aspects of defaulting borrowers and others facts about the
proposal.

The Area Manager will handle the proposals in respect of incentives to the staff on account of
Cash Recovery in terms of Bank’s Policy and put up the proposals with their Analysis.

The Area Manager examines the proposals received from SAM Branches for grant of
permission of publications, approval for sale/disposal of mortgaged/pledged assets,
deployment of security guards and formation of sale Committee where-ever required, and
submits office notes for approval of valuation and legal and misc. expenses.

The Area Managers will closely monitor and make follow up with Field Offices /SAM
Branches asking for implementation in respect of cases settled/approved by competent
authority

The Area Manager will prepare the cases in respect willful defaulters to be submitted to SBP
for issuance of 7 days notice to the borrowers/guarantors/mortgagors by the Governor, SBP,
under NAB ordinance 199.

The Area Managers will co-ordinate with Risk Management Group with regard to
implementation of BASLE II accord as per SBP directives.

The Area Manager has to make liaison with the Risk Management Group with regard to
classification of accounts and to deal with the matters relating to placement/deletion of names
of defaulters on Exit Control List (ECL), and correspondence thereon with SBP/Ministry of
Interior, Islamabad.

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DATA PROCESSING / MIS & SBP REPORTING UNIT:


The Area Manager of this Unit collects data from SAM Branches; consolidate the same for
onward submission to SBP and Management for its review as part of Management
Information system. The other functions of this Unit comprise of:-

1. Maintenance of data of the Classified NPL accounts.


2. Consolidation of fortnightly Performance of Recovery Position of all SAM Branches
for perusal of line authority.
3. Preparation of periodical Recovery Position for submission to SBP through Finance
Group.
4. Preparation of Information memorandum related to NPLs as desired by line authority.
NAB AFFAIRS UNIT:
The Area Manager of this Unit handles with all the matters relating to, NAB in connection
with Non Performing Loans. The other functions of this unit are summarized as follows:-

• Collection, consolidation and submission of information under section 19 of NAB


Ordinance to NAB Islamabad, NAB Cell at SBP and NAB offices in Provincial
Headquarters, and maintenance of record thereof.

WRITE-OFFS & PROVISIONS UNIT:


The Area Manager of this Unit maintains the provisions held against classified accounts in
close co-ordination with RMG & Finance Group. The other functions of the unit are
summarized as follows:-

1. To process the request of SAM Branches for issuance credit advice against the
approved write-off loans.
2. Maintenance of proper record of all the written-off /waiver cases of the bank.
3. Providing record/files of write-off/waiver proposals approved at different levels, for
external as well as internal auditor and coordinate with them and participate in
meeting with regard to disagreed cases of write-off/waiver with BID, SBP.
4. Submission of periodical consolidated statements of write-off/waiver to SBP, Finance
Group as well as to Risk Management Group.
5. Preparation of Information Memorandum for line authority in respect of written
off/waiver cases for their review.
6. Provide necessary data to Finance Group in respect of borrowers where write – off
implemented for publications in the annual reports.

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BUDGET & ADMIN UNIT:


The Area Manager of this unit deals with operating expenses budget of 05 SAM Branches as
well as SAM Group.

The Units further deals with HR related activities of employees posted in SAM Branches as
well as in SAM Group.
Special Vigilance Wing:
Operational Risk is gaining importance in the banking industry in the wake of increasing
complexity of operations and the risks involved therein. The incidents of internal and external
frauds and forgeries are included in list of the operational risk events that have the potential
to result in substantial losses. Keeping in view the size, sophistication, nature and complexity
of operations of bank, Allied Bank of Pakistan opened a separate wing for it.

In view of the importance of frauds prevention/mitigation strategy in overall operational risk


framework and to improve the mechanism for active supervisory response, the Allied bank
has formulated the revised reporting requirement on frauds/forgeries/dacoities cases, which is
submitted to State Bank of Pakistan on quarterly bases.

Creation of Special Vigilance Unit (SVU) at Strategic Asset Management Group

The competent authority has approved and created “Special Vigilance Unit (SVU)”
previously known as “Control Unit” to monitor the Operational Loss cases of Frauds,
Forgeries and Dacoities set up at Strategic Asset Management Group SAM Group, Central
Office Karachi in January 01, 2008 in the light of decision of audit committee taken in its
43rd meeting held on October 10, 2007, to make pursuance of the cases of Frauds, Forgeries
and Dacoities.

Transfer of Special Vigilance Unit (SVU) from Karachi to Lahore:

Audit committee again decided in its 46th meeting held on July 04, 2008 that the function of
reporting of frauds, forgeries and dacoity presently being done by the Audit and Credit Risk
Review Group (ACCRG) may be transferred to Strategic Asset Management Group SAMG
effective from August 01, 2008, excepting the functions of investigations which will remain
with Audit and Inspection Group (AIG).
With the approval of competent authority, the Special Vigilance Unit (SVU) now located at
Strategic Asset Management Group (SAMG), Lahore.

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Scope of the unit, its TOR, Organogram, Staff requirements and Reporting structure was
approved by the competent authorities.

Scope of the Unit:

1. The unit will monitor all the cases of ‘Frauds’ committed by the staff exclusively or in
collusion with other where bank sustain operational losses.
2. To monitor all the cases of ‘Dacoities’ occurred at the branches/offices, carrying loss
of cash and other valuable of banks.
3. To pursue with law enforcing agencies for expeditious disposal of the cases of
Frauds/Docoities against the culprits.
4. To settle the claims with insurance co. in respect of operational losses on account of
frauds and dacoities.
5. Frauds and Forgeries reporting to the management or State Bank of Pakistan.

Term of Reference:

On receipt of initial reports about the incidents of Frauds, Forgeries and Dacoities, “Special
Vigilance Unit (SVU)” will undertake the following actions:

1. To liaison with Audit and Inspection Group (AIG) to ascertain the modus
operandi/quantum of loss and tentative names of responsible persons.
2. To visit the branch/office where incident took place, for personal verification of the
facts.
3. To make efforts for the catch hold of the culprits and to ensure that the losses are
made good by recovering the cash/valuables from them.
4. In case of no instant recovery to keep lien on the assets held by the culprits and their
associates and to execute the agreements etc.
5. To acquire the services of suitable lawyers and to coordinate for lodgment of FIR and
taking other legal steps.
6. To obtain and provide details about incident/loss and arrange lodgment of proper
claims with concerned insurance co. in case of Allied Bank Limited it is EFU.
7. To refer the cases of delinquent staff to Human Resource Group (HRG),
recommending suitable actions in accordance with rules and regulations.
8. To liaison with agencies like Police/FIA/NAB for recovery of accounts, finalization
of cases and submission of challans at concerned courts and pursue the cases.
9. Submission of Quarterly statement of Frauds/Forgeries/Dacoities on the prescribed
format to the Operational Risk Unit, Banking Surveillance Department of State Bank
of Pakistan within 15 days of close of quarter.
10. Maintenance of database of operational losses of frauds, forgeries and dacoities and
its reporting to the Operational Risk- RMG.

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11.

Appraisals and Problems at ABL:


Employees at ABL facing these problems i.e.:

Fewer Incentives:

In back offices as compared to the branches the incentives are very less given to the
employees and this arises the dissatisfaction among them.

Work Burden:

In back offices the staff is very few as compared to the work load so the few employees
bearing the more work burden and this create discomfort in them.

No Job Rotation:

Most of the employees stick to the one job for long periods and having no grip on all the
operations.

Still Manual Work:

In the some offices and wings of ABL the employees still depend on manual work which
causes slow performance.

Favoritism:

The most discouraging thing in ABL is that the promotions of employees are very late and
mostly based on favoritism.

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Chapter 2 Analysis

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SWOT Analysis

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Strengths:

1. Brand name: earned a reputation for extending quality services.


2. Allied Bank Limited was the first Muslim bank to be established in Pakistan.
3. Allied Bank Limited proudly extends its ovation over the nationwide or
internationally by opening new and more branches to facilitate the customers and
having more than 850 branches in Pakistan.
4. Allied Bank has become the first bank to participate in the Sustainability Finance
Facility of the IFC’s Global Trade Finance Programme. IFC is a member of the World
Bank Group.
5. The bank is passionate about high performance, innovation and delivering value to its
customers.
6. With a vision to make ABL one of the most technologically advanced organization in
the country with ability to provide real time services to its client the BOD embarked
to implement state of the art Core Banking Solution TEMENOS at ABL, that is
working in more than 500 locations worldwide.
7. ABL has opened the Management Development Center MDC that caters to the
growing needs of ABL staff through computerized training workshops and seminars.
8. Training needs analysis to be conducted on annual bases to identify training gaps.
9. ABL has the large network of ATM throughout the nation.
10. ABL do the time to time monitoring over its different wings and groups to increase
efficiency.
11. The Bank has the most experienced and the least experienced staff, which is a good
combination of experienced heads and exuberance of youth.
12. Successfully launching new Product Lines.
13. With the objective of achieving decentralization and cutting down expenses, the
decision making has been reduced from two to four tiers. 68 controlling offices,
comprising of 4 provincial, 18 circle and 46 zonal offices have been consolidated into
16 regional offices.
14. A centralized Special Asset Management Division has been established for
expeditious recovery and settlement of non-performing loans.
15. ABL offers the privilege of using thousands of ATMs of all banks without the extra
charge of Rs 15 to its customers.
16. At ABL the customers who have more than one account can have the facility of the
same account number only the suffix is changed for the easy remembrance.
17. For employees entertainment and relaxation, ABL gives the facility that the
employees may get the 36 medical leaves and 1-month vacation in one year with their
pay.

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Weaknesses:

1. ABL did not introduce any Islamic product.


2. The controls of Heads are not effective.
3. In spite of the presence of technology many jobs are done manually.
4. ABL is not enhancing the new obligors.
5. Fewer incentives in back office as compared to the branches.
6. ABL credit group do not sanction the loan to the lawyers, politicians and the female
having no blood relative.
7. In back offices the employees are less so it creates more work burden on the existing
one.

Opportunities:

1. The policies of the new government to uplift the economy and pursue financial sector
reforms are expected to yield positive results in the banking industry of the country.
The ABL is well praised to avail promising opportunities.
2. As a result of different steps taken by the government regarding the betterment of the
economy, small borrowers are attracted to get the financing and start business. So, the
ABL has an opportunity to attract the customers by giving them more attracted
schemes.
3. They have wide area network in all over the Pakistan, if ABL can made it possible the
fast delivery of funds from abroad through online banking, it can cover the major
market of Pakistan which still is capturing by “Hundi”.

Threats:

1. The biggest threat in the banking sector is the continuous downfall of the country
economy since the last few years.
2. Other treat which ABL faces is the policies of the Government; tax charged on the
income of banking co. is much than the income of other companies.
3. Sudden rise and fall in the trade and industry conditions and stock exchange business
of the country also adversely affect the growth of banking sector.
4. As the situation of Frontier Province of Pakistan is not sound and ratio of dacoity
cases in branches is high so it is the big threat to the Bank.
5. The default ratio of customers who are availing the credit facilities from the ABL is
very high due to the economic recession in Pakistan.
6. Also the threat of new entrants exists there.

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Financial
Analysis:

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Vertical & Horizontal Analysis:

Vertical Analysis
2004
2005
2006
2007
9.5%
5.8%
26.2%
52.6%
2.4%
3.6%
100.0%
2008
7.0%
4.3%
22.5%
58.1%
3.0%
5.0%
100.0%
9.5%
13.1%
34.7%
34.6%
2.2%
5.9%
100.0%
8.0%
10.4%
37.0%
38.4%
1.6%
4.6%
100.0%
9.4%
3.0%
23.3%
57.7%
2.5%
4.1%
100.0%
9.8%
7.6%
18.6%
57.2%
2.6%
4.3%
100.0%

December 31
Assets
Cash and balances with treasury and other banks
Lending to financial institutions
Investments - net
Advances - net
Operating Fixed assets
Other assets
Total assets - net of provisions
2003
Liabilities

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Customer deposits
Inter bank borrowings
Bills payable
Other liabilities
Sub-ordinate loans
Total Liabilities
Share capital
Reserves
Un - appropriated profit / (loss)
Equity - Tier I
Surplus on revaluation of assets
Total Equity
97.2%
2.3%
1.5%
2.4%
0.0%
103.4%
0.9%
7.3%
-5.5%
-4.1%
0.8%
-3.4%
81.6%
8.1%
1.6%
2.1%
0.0%
93.4%
2.8%
3.0%
-4.1%
6.1%
0.5%
6.6%
83.8%
5.0%
1.3%
2.3%
0.0%
92.4%
2.3%
2.4%
1.4%
6.7%
0.8%
7.6%
81.7%
7.3%
0.9%
2.0%
1.0%
93.0%
1.8%
1.9%
2.2%
6.4%
0.6%
7.0%
82.5%
7.2%
1.1%
2.3%
0.8%
93.8%
1.7%
1.6%
2.2%
5.8%
0.5%
6.2%

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81.1%
7.6%
0.8%
3.7%
0.7%
93.9%
1.8%
1.6%
2.3%
5.7%
0.4%
6.1%

283.4%
608.0%
1040.5%
131.5%
427.3%
173.3%
562.5%
Horizontal Analysis
Assets
Cash and balances with treasury and other banks
Lending to financial institutions
Investments - net
Advances - net
Operating Fixed assets
Other assets
Total assets - net of provisions
Liabilities
Customer deposits
Inter bank borrowings
Bills payable
Other liabilities
Sub-ordinated loans
Total Liabilities
Share capital
Reserves
Un - appropriated profit / (loss)
Equity - Tier I
Surplus on revaluation of assets
Total Equity
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
110.0%
105.3%
140.7%
146.3%
98.3%
101.6%
131.8%
160.9%
37.6%
110.3%
273.5%
181.8%
113.6%
163.9%
220.8%
124.0%
115.3%
354.2%
248.3%
155.2%

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214.5%
271.4%
119.9%
206.1%
414.2%
290.8%
163.3%
272.4%
229.8%
102.8%
202.9%
523.8%
428.9%
264.4%
312.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
110.7%
470.5%
143.0%
113.1%
119.1%
414.3%
2035.7%
-97.3%
194.0%
90.3%
258.0%
141.3%
363.8%
138.1%
157.7%
146.5%
422.2%
1020.6%
42.1%
265.2%
182.8%
366.1%
180.4%
690.9%
128.5%
180.6%
192.9%
422.2%
1099.4%
86.4%
333.3%
163.0%
445.0%
231.1% 260.4%
860.7% 1042.5%
197.1% 166.6%
258.6% 480.5%
247.1%
506.6%
1084.6%
107.4%
378.1%
164.3%
500.1%

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Financial Ratios:
2004
Rs. in Millions
2007 2008

December 31
CASH FLOW STATEMENT - SUMMARY
Cash Flow from Operating Activities
Cash Flow from Investing Activities
Cash Flow from Financing Activities
Cash & Cash equivalent at the Beginning of the Year
Effect of Exchange Rate changes on Cash & Cash equivalent
Cash & Cash equivalent at the End of the Year
FINANCIAL RATIOS
Return on equity (ROE)
Return on assets (ROA)
Profit before tax ratio (Profit before tax / Gross Income)
Gross spread ratio
Return on capital employed (ROCE)
Advances to deposits ratio (ADR) - Gross
Advances to deposits ratio (ADR) - Net
Income to expense ratio
Cost to revenue ratio
Growth in gross income
Growth in net profit after tax
Total assets to shareholders’ funds
Intermediation cost ratio
NPL ratio
Net infection ratio
Weighted average cost of debt
Capital adequacy ratio (CAR)*
SHARE INFORMATION
Cash dividend per share
Proposed bonus issue per share
Dividend yield (based on cash dividend)
Dividend payout ratio (Total payout)
Earnings Per Share (EPS) **
Price earnings ratio *** (PE x)
Market value per share - highest / lowest during the year
Book value per share
OTHER INFORMATION
Non - performing loans (NPLs)
Imports and Exports business
Number of employees
Number of branches
2003
Restated
2006
8,253
(8,512)
(12)
10,803
58
10,590
4,523
(17,183)
14,176
10,483
109
12,107
(5,893)
11,664
-
12,129
(21)
17,877
9,328
(4,241)
1,403
17,753
124
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24,368
46,350
(38,461)
(1,904)
24,303
65
30,353
564
(3,544)
(1,755)
29,842
511
25,618
%
%
%
%
%
%
%
Times
%
%
%
Times
%
%
%
%
%
-
0.34%
16%
77%
-
44%
36%
1.4
69.5%
14%
136%
(24.1)
3.8%
35.7%
20.93%
3.54%
-12.33%
8%
0.14%
8%
85%
8%
55%
47%
1.5
66.5%
4%
-50%
16.4
3.4%
22.0%
8.28%
2.45%
16.64%
28%
1.78%
49%
80%
28%
74%
69%
2.30
43.5%

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58%
1511%
14.9
3.0%
10.6%
3.64%
6.78%
12.17%
30%
1.98%
52%
61%
26%
74%
70%
2.43
41.1%
31%
42%
15.5
2.9%
6.91%
1.96%
9.09%
12.80%
24%
1.42%
40%
52%
21%
68%
64%
2.43
41.1%
17%
-7%
17.4
2.6%
6.36%
0.74%
9.96%
10.26%
21%
1.21%
34%
46%
19%
75%
72%
2.16
46.2%
21%
2%
17.6
3.0%
6.16%
1.46%
11.50%
10.90%
Rs.
Rs.
%
%
Rs.
Times
Rs.
Rs.
-
-
-
-
1.27

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-
-
(37.4)
-
-
-
-
0.43
-
-
23.3
2.50
-
2.9%
36%
4.78
12.6
86.5
32.4
2.50
2.00
2.7%
46%
6.80
9.5
93.5
39.4
3.00 2.50
2.00 1.00
2.3% 8.0%
66% 54%
6.31 6.43
17.2 4.9
130.2 31.3
36.9 34.6
Rs. in millions
Rs. in millions
Nos.
Nos.
17,833
56,868
6,859
752
15,383
72,765
6,768
735
12,699
96,072
6,909
741
10,479
113,571
7,139
742
11,355 13,772
150,698 194,186
8, 181 8,325
757 766
2005

Future Outlook:
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The global financial crisis has its effects trickling down to the banking system. The
financial sector is facing its lows but still on its comparative basis its better than other
neighboring countries owing to regulations and role of SBP to take timely corrective
measures. Measures include relaxation of CRR and SLR in phases.

The banking sector’s spread continues its rising trends after witnessing a dip to the level
of 6.78% in June 2008 that has been taken as an after effect of minimum profit payment
of 5% on saving accounts. The profits shows that long term investment in Pakistani
banking system will be lucrative, as the asset quality is quite satisfactory.

Challenges faced by the economy in general and banking sector in particular, include
restrained liquidity, slowdown of economic activities and high inflation. Despite of these
issues, ABL has been able to maintain its profitability and equipped to face challenges
with its dynamic management and trained workforce.

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Chapter 3 Internship Activities

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Weekly Activities:

First week:

In the first week of my internship training I have worked on the process flow chart of fraud,
forgery and dacoity. I have learnt how the reporting procedure of frauds, forgeries and
dacoities has done? The process flow chart of reporting of any incident about frauds and
dacoits in Allied Bank of Pakistan is here:

a. Cases of frauds/forgery and gross negligence in CRBG or CIBG branches:

Detection of incident

Immediate intimation to GCA and CRRG


by the line management compulsorily within 1 working day
from the occurrence /detection of the incident

Finalization of detailed audit report on


the incident by Audit and CRRG

Audit Report/findings to be sent to the


legal cell of SAMG by A&CRRG

Legal Cell of SAMG to draft the Charge Sheet,


to be vetted by the lawyer and sent it to the
respective Regional Head CRBG with three working days

The alleged employee shall have seven


days to respond to the Charge Sheet

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Reply received from alleged employee on


Charge Sheet, to be forwarded by the
Regional Head CRBG directly to the enquiry
committee within two working days with copies to SAMG

Enquiry committee to conduct an enquiry


within 1 week of the receipt of charge sheet
from alleged employee through the
Regional Head CRBG

The Central Administration Action Committee


to meet on the First and Third Wednesday
of each month, review the case, takes the
decision within 2 weeks of report enquiry

Punishment is communicated & verdict


implemented within 1 working day of the
decision of The Central Administration
Action Committee

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2nd week:

Reporting Structure Of Fraud, Forgery & Dacoity:

➢ Whenever an incident of fraud forgery and dacoity takes place the concerned Regional Head/
Head Branch Operations or Group Head or Regional Operation Manager will immediately give
such information to the Head of “Special Vigilance Unit (SVU)”.

➢ After getting the documented information SVU makes the “Office Note” of the whole incident
and mail one copy to the SP&MC, Group Chief SAM, Group Chief CBRG, regional head and the
branch as well. During the first week of my internship training I have write 7 Office Notes after
reviewing the audit report and the document that send the concerned branch. One of the Office
Notes that I made is scanned here and also attached in annexure.

OFFICE NOTE:

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➢ Also SVU immediately issue the emergency report of the incident to Management and State
Bank of Pakistan SBP in specific terms and conditions within the duration of 72 hours otherwise
State Bank of Pakistan will Charge the Penalty to the bank.

➢ The concerned Regional Head/ Head Branch Operations or Group Head or Regional Operation
Manager after that submit the FIR to the SVU.

➢ Audit and Inspection Group (AIG) will immediately be contacted to depute a team to make a
thorough probe and to submit the investigation to SVU.

➢ SVU immediately report the Insurance Co. i.e. EFU for the claim.

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➢ Insurance co. (EFU) then appoints a surveyors and report it to SVU. Surveyors should submit the
survey report with policy documents within period of 60 days.

➢ The following documents are required for the survey to the surveyors:

1. Log Book (one month record)


2. Cashier’s daily memo book
3. Cashier’s daily cash position
4. Copy of all cheques/credit slips/withdrawal of log book
5. Detailed statement of happening by the branch manager
6. Attested copy of FIR.
7. Policy Progress Report
8. Claim from duly filled in, signed and stamped

➢ After the survey report of surveyor Chief Manager of the concerned branch submits the Police
Progress Report to the surveyor so that insurance claim will be finalize.

➢ During this process of Final Police Progress report SVU requested to release 80% of insurance
claim under banker’s blanket insurance policy and 20% after the submission of Final Police
Progress Report to the surveyor. Insurance co. (EFU) deducts the charges of insurance policy i.e.
Rs.50, 000 and bank transfer this loss or write off this amount to the “Expense Account” to
balance the figure of “Suspense Account”.

Claim Lodged Rs. 8,001,200


Less: Policy Deductible 50,000
Net Loss 7,951,200
Less: 80% received & reimbursed to bank 6,360,960
Balance 20% receivable 1,590,240

➢ Then enclose the Final Police Report and request to insurance co. (EFU) to disbursement of
insurance claim under banker’s blanket insurance policy that is remaining 20%.

➢ SVU issued “Legal Letter of Subrogation” to insurance co. and granting permission that all rights
title and interests transferred to the insurance co. in the said cash that it shall now the property of
insurance co. and bank have no right on it that police did not recover and has not found yet. The
scanned copy of “Legal Letter of Subrogation” is here also attached in the annexure.

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➢ In the case if no amount is recovered under the banker’s blanket insurance policy then at Allied
Bank certain powers are defined who have rights to write off the lost/unrecovered amount
involved in cases related to inter branch, other assets, fraud and forgeries, looting/theft of cash.
These powers are delegated to the followings:

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Approving Authority Powers


Group Chief Operations, Group Chief Risk Management Rs. 500,000
Group Chief, Operations with the President Rs. 1,500,000
Strategic Planning and Monitoring Committee (SP&MC) Rs. 5,000,000
Commercial Retail Banking Group (CRBG) Rs. 300,000
Board of Directors (BOD) Rs. 500,000

➢ Such report will immediately be put up before senior Management in order to proceeds with
suggested actions.

➢ SVU will liaison with the concerned branch/office controlling tiers and the external agencies, for
lodgment of proper repots/complaints as per law and to effectively monitor the legal action as
well as the task of recovery and to submit the progress report.

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3rd Week:

All banks/DFIs are advised to submit a quarterly statement of frauds/forgeries/dacoities on the revised
format, within 15 days of the close of each calendar quarter along with a soft copy to the Banking
Supervision Department.

The quarterly report includes all actual as well as attempted fraud cases even if the bank may not have
sustained any monetary loss. Therefore, cases where bank recovers the entire amount involved and does
not suffer any loss must also be reported to SBP.

Furthermore, banks/DFIs l separately report to this Department all material incidents of


frauds/forgeries/dacoities etc. of Rs. one million and above on urgent basis as under:-

a) Preliminary report within 2 working days of the occurrence of such incident by mentioning the date of
the incident and other information about the case as available at the time of such reporting; and
b) Detailed report within 15 days of the occurrence of such incident on the format.

I prepared the quarterly report of Fraud, Forgeries and Dacoites of Allied Bank of Pakistan that submitted
to the State Bank of Pakistan for the 2nd Quarter of 2009 that is ended at June 30, 2009. The report was
submitted on July 17, 2009 to the State Bank of Pakistan.

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Internship Report 2009

ANNEXURE “A” (FORM-I)

ANNEXURE "A" (Form-I)


ALLIED BANK LIMITED,
Special Vigilance Unit, SAM Group
HEAD OFFICE, LAHORE

SUMMARY POSITION OF CASES OF FRAUDS /FORGERIES /DACOITIES FOR THE QUARTER ENDED
30.06.2009

1 Cases Detected prior to the 1) Serious 2. Medium 3) Low All No Total


quarter under report which frauds severity severity progress (1+2+3)
were still outstanding at the cases 10 cases 1- cases cases **
beginning of this quarter ( (M) and 10(M)* below
including those closed during above* 1( M)*
the quarter)

a No of cases 11 23 28 23 62
Total amount originally
b
involved 795.906 84.285 11.363 758.488 891.554
Adjustment to amount
c
involved during the quarter*** 0.000 0.000 0.000 0.000 -
Total recoveries prior to the
d quarter under report from old
cases 58.574 25.218 4.438 2.032 88.230
e Recoveries made during this
quarter from cases
outstanding prior to the
quarter
Insurance 0.000 2.507 0.312 2.819 2.819
Other sources 0.000 0.350 0.435 0.785 0.785
f Progressive Total Recovery 91.834
(1d+1e) 58.574 28.075 5.185 5.636
g Total amount still recoverable 799.720
(1b+1c-1f) 737.332 56.210 6.178 752.852
h Provision held against (1g) 448.874
above 400.427 43.113 5.334 446.388
i Provision held against (1g) 0.000 10.546 0.321 10.986 10.867
above during the quarter
0 Expected Recovery from
Insurance 302.423 39.345 3.903 317.758 345.671
Other sources 415.959 19.722 3.022 438.698 438.703

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2 1)
3) Low
Serious 2. Medium
All Cases Detected during the quarter severity All No
frauds severity Total
under report (Whether detected and closed cases progress
cases cases 1-10 (1+2+3)
in the same quarter) below 1 cases **
(10M and (M)*
(M)*
above*
a No of cases 0 0 7 0 7
b Total amount originally involved 0.000 0.000 1.210 0 1.210
c Total Recoveries made, from any source
against the cases detected during the
quarter under report
Insurance 0.000 0.000 0.000 0.000 0.000
Other sources 21.382 0.000 1.210 0.000 22.592
d Total amount still recoverable ( 2b-2c) -21.382 0.000 0.000 0.000 -21.382
e Provision made against (2d) above 0.000 0.000 ANNEXURE
0.000 "A" (Form-I)
0.000 0.000
f Expected recovery from: ALLIED BANK LIMITED,
Special Vigilance Unit, SAM Group
Insurance 0.000 0.000 0.000 0 0.000
HEAD OFFICE, LAHORE
Other sources 18.950 0.000 0.000 0.000 18.950
SUMMARY POSITION OF CASES OF FRAUDS /FORGERIES /DACOITIES FOR THE QUARTER ENDED
30.06.2009

ANNEXURE “A” (FORM-I)

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ANNEXURE “A” (FORM-I)

1)
3) Low
Serious 2) Medium
severity All No
All cases closed during quarter under frauds severity Total
cases progress
report cases (10 cases 1-10 (1+2+3)
(below 1 cases **
M and (M)*
M)*
above)*
a No of cases 0 5 9 14 14
Total amount originally involved ( after
b all adjustments to original amounts) 0.000 11.400 1.929 12.613 13.329
Total recoveries prior to the current
3 c quarter 0.000 9.713 0.719 10.33 10.432
d Recovery during the current quarter from:
Insurance 0.000 0.937 0.000 0.573 0.937
Other sources 0.000 0.750 1.210 1.71 1.960
e Total recoveries (3c+3d) 0.000 11.400 1.929 12.613 13.329
Total amount recoverable before closure
f of cases ( 3b-3e) 0.000 0.000 0.000 0.000 0.000
g Write off against provision 0.000 0.000 0.000 0.000 0.000
h Direct write off 0.000 0.000 0.000 0 0.000

1)
3) Low
Serious 2. Medium
severity All No
Cases outstanding at the end of quarter frauds severity Total
cases progress
under report cases cases 1-10 (1+2+3)
below 1 cases **
10(M) and (M)*
(M)*
above)*
a No of cases (1a+2a-3a) 1 11 18 26 9 55
Total amount originally involved ( 1b+1c+2b-
4 b 3b)² 795.906 72.885 10.644 745.875 879.435

c Total cumulative recoveries including this


quarter recoveries (1f+2c-3e)³ 79.956 16.675 4.466 -6.977 101.097
d Total amount recoverable (4b-4c) 715.950 56.210 6.178 752.852 778.338
e Provision held against 4d above (1h+1i+2e-3g) 4 400.427 53.659 5.655 446.388 459.741
f Expected recovery from:
Insurance 302.423 39.345 3.903 317.758 345.671
Other sources 434.909 19.722 3.022 438.698 457.653

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Internship Report 2009

Annexure “A” (Form II)

DETAILS OF ACTUAL/ATTEMPTED FRAUD, FORGERY AND DACOITY CASES OUTSTANDING


DURING THE QUARTER ENDED 31.03.2009

Fraud classification (Enter Code)

Name Is it an
of Emergenc
Branch Amoun y
Fraud & Individu t Reported Date of Date of
S Identificatio Provinc Natur al Involve Fraud Commitme Detectio
# n Number e e Involved d Case nt of Fraud n

1 2 3 4 6 7 8 9 10
Khori
Garden
Branch
merged
with
Jodia
Bazar
Branch,
0501430100 Karachi 19.09.01 to
1 1 Sindh 03' 02' 01' Old case 25.09.01 25.10.01
Kaghzi
Bazar
Branch
merged
with
Bomba
y Bazar
Branch,
0501300000 Karachi 2000 to
2 1 / Sindh 09' 03' 01' Old case 2002 26.09.02

Total

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Internship Report 2009

S
pecial Vigilance Unit

Annexure “A” (Form II)

DETAILS OF ACTUAL/ATTEMPTED FRAUD, FORGERY AND DACOITY CASES OUTSTANDING


DURING THE QUARTER ENDED 31.03.2009

Recovery from other


sources
(customer/Staff
/Services provider)

Origina
Date of l Total Recover
Completio Date of Amoun Adjustme Adjustme Amoun y from
n of Reporti t nt before nt during t Previous Current Insuran
Investigati ng to Involve Current Current Involve Recover Recover ce
on SBP d Quarter Quarter d y y (Total)

A(1) A(2) A(3) A=A1+ R1 R2 R3


A2+A3
11 12 13 14 15 16 17 18 19

25.10.01 30.06.02 12.353 0.000 0.000 12.353 0.647 0.000 9.365

23.04.03 30.06.04 19.530 0.000 0.000 19.530 0.000 0.000 0.000

TOTAL 31.883 0.000 0.000 31.883 0.647 0.000 9.365

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Internship Report 2009

Special
Vigilance Unit
Allied Bank SAM
Group, Lahore
Ph:0
425941270

Annexure “A” (Form II)

DETAILS OF ACTUAL/ATTEMPTED FRAUD, FORGERY AND DACOITY CASES OUTSTANDING


DURING THE QUARTER ENDED 31.03.2009

Rs. IN MILLION

Write-
Progr off Expected Provisi
essive again Net Expected Recovery Provisio on
Total Direct st Total Amount Recovery through n before during Net
Recov Write- Provi Write-off Outstan through other Current Current Amou
ery off sion amount ding Insurance sources Quarter Quarter nt

W=W1+ O=A-R- W-
R=R1+ (W1) (W2) W2 W (X) (Y) (X+Y)
R2+R3
20 22 23 24 25 26 27 28 29 30

10.012 0.000 0.000 0.000 2.341 0.000 2.341 0.000 0.000 0.000
Case
pending in
the Court
of Law.
Regional
Settlemen
t
Committe
e has
deferred
the case
till Court's
0.000 0.000 0.000 0.000 19.530 decision. 19.530 0.000 0.000 0.000

10.012 0.000 0.000 0.000 21.871 0.000 21.871 0.000 0.000 0.000

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Internship Report 2009

Spec
ial Vigilance Unit
SA
M Group, Lahore
Allied Bank
Ph:0425941270

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Annexure “A” (Form III)


PROGRESS OF OUTSTANDING FRAUDS, FORGERIES & DACOITIES CASES
DETECTED / REPORTED IN PRIOR QUARTERS
(Serious ( 10 M & above), Medium Severity Cases (1 M & above)

Fraud Identification No 05027906001


Pending with NAB
Court /Police.

M/s. Adamjee Insurance company Ltd., declined the bank claim.


However, negotiation with officials of Adamjee Insurance
Insurance Claim Company is under way for reconsideration of bank claim.
Lodged

Status
Mr. Muhammad Shoaib, Cashier, dismissed from bank's services.
Mrs. Saira Ali OG-III, dismissed from bank's services.
Mr. Atta ur Rehman, OG-III, dismissed from bank's services.
Mr. Faisal Riaz OG-II, dismissed from bank's services.
Mr. Munir Ahmed Awan OG-II, dismissed from bank's services.
Mr. Yasir Mehmood OG-II, letter of reprimand issued.
Action against the
staff if any.

Is there any progress on case


in the quarter, if no, then why.
Yes there is progress.

Negotiations with the top management of M/s Adamjee Insurance


Company are under way for reconsideration of bank insurance
claim.
If progress was made then The bank has taken up the matter with NAB for declaring the
present position of the case. culprit as proclaimed offender.
Claim of the few claimants has been settled.

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Internship Report 2009

ALLIED BANK LIMITED


DETAILS OF ACTUAL /ATTEMPTED FRAUDS / FORGERIES/ DACOITIES CASES SERIOUS &
MEDIUM SEVERITY CASES DETECTED /REPORTED DURING THE CURRENT QUARTER
Fraud Identification Code. 05024909001
FIELD DESCRIPTION
Detail of staff at fault
(Name & NIC) Ms. Seher Rana (MG-11 Holder of master Key of Locker) found negligence.
CNIC #36302-8410863-8

Mr. Syed Haider Chiragh Kazmi maintaining PLS/B visited the


branch on 26-04-09 operated the locker #245 and reportedly
placed gold ornaments there in. On 18-04-09 Mr. Murad
Kazmi S/o Syed Haider Chiragh Kazmi (additional authority)
operated locker # 245 Mrs Seher Rana, Officer arranged
operation of locker. After operating it, he left the branch
Modus Operandi of case
without informing to the staff. Later
on, he came back with his father. Both disclosed that the
gold ornaments weighing about 45 tolas amounting to
Rs.1.100(M) were not available in their locker #245. The
locker was got operated again in the presence of Manager/
Locker In-charge and found empty.

Reason for the time lag,


if any, i.e. not reported
the case in the quarter
in which case was In time reporting to SBP
detected & reasons if the
investigation not
completed within 30
days of detection
Pending with Court /
-----
Police
Stat Insurance Claim
Insurance claim lodged.
us lodged
Action against the
Under process.
staff if any
Any other ---

All the concerned staff of the branch has been advised to ensure enforcement
Steps taken to avoid such of the Bank’s laid down system/procedures in letter and sprit regarding
incidents in future operation of lockers under their jurisdiction in order to avoid recurrence of
such instance in future.

Points for consideration of


----
SBP, if any.
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Annexure “A” (Form IV)

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Annexure “A” Form “V”


Special Vigilance Unit
SAM Group, Lahore

DETAILS OF ACTUAL/ATTEMPTED FRAUDS/FORGERIES/DACOITIES CASES


DETECTED/REPORTED
DURING THE CURRENT QUARTER ENDED 30.06.2009 (LOW SEVERITY CASES
BELOW RS.1.000 (M)

Reason
Fraud Classification (Enter Code) for the
time tag if
any i.e.
not Staff
Date of Date of reporting Modus Involved
Nature
Individu Amount Commitment Detection the case Operandi (Name &
& Busines
al Involve in the CNIC)
Branc s Line
Involved d quarter in
h
which it
was
detected
(1) (2) (3) (4) (5) (6) (7) (8) (9)

01 & B-05 01 03 00-03-2009 07-04-2009 In time Pocketing in Tousif


Shers reporting Utility bills Khan/Tell
hah, to SBP collection by er
Karac Tousif
hi. Khan/Teller

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Annexure “A” Form “V”


Special Vigilance Unit
SAM Group, Lahore

DETAILS OF ACTUAL/ATTEMPTED FRAUDS/FORGERIES/DACOITIES CASES


DETECTED/REPORTED
DURING THE CURRENT QUARTER ENDED 30.06.2009 (LOW SEVERITY CASES
BELOW RS.1.000 (M)

Pendin Insuran Action From Prov Steps taken to


Amount From Amount Net
g with ce against other ision avoid such
Involve Insuranc outstandi Amou
Court / claim staff if sourc mad incidents in
d e Co. ng nt
Police lodged any es e future
(10) (11) (12) (13) (14) (15) (16) (17) (18) (19)
-----
0.429 --- --- Enquiry
---- 0.429 --- ---
(M) against (M) All branches have
the been advised to
delinquent ensure bank’s laid
staff is down procedure /
under systems for the
process. collection of
utility bills.

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STAFF DATA Annexure A (Form VI)

(Convicted or Acquitted During the Current Quarter Under Report)

Fraud Identification Number: 05016108001

Field. Description.
Name of Branch. Hyderi Market Branch, Karachi

Amount Originally Involved. Rs.86.691(M)

Name of Staff. Mr. Muhammad Aslam Khan

Muhammad Ibrahim Khan


Father's Name.

42101-9396910-5
CNIC No.

MG-08/Manager
Designation/Grade.

Nature of appointment. Permanent


(Permanent/Contract etc.)

Period of Service. 26 Years

Dismissed from bank’s service vide


Action taken along-with the
letter No.CO/HRG/CAAC/09/ 1868
date to take effect from.
dated 31.01.2009

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Internship Report 2009

5th Week:
During the 5th week of my internship training in Allied Bank of Pakistan, the task of maintain
complete and comprehensive database of all the pending and withdrawal cases of frauds,
forgeries and dacoity since 2005 to till date is assigned to me and I have completed that
project within one week successfully.

6th Week:

During the 6th week of my internship training I have prepared the report of detailed insurance
claim lodged how much rejected from them, overall position of insurance claims and the
detail of the settled claims some of them is mentioned there.

ALLIED BANK LIMITED


SPECIAL VIGILANCE UNIT, SAM GROUP, LAHORE
DETAIL OF INSURANCE CLAIMS WHICH HAVE BEEN REJECTED BY ADAMJEE INSURANCE CO DURING THE YEAR 2009.

Amount of
Sr Branch Amount Claim
No Name Involved Declined Loss No Reasons

Gross negligence at the part


of branch does not cover any
clause of the insurance policy.
However, insurance company
Napier Road, offered to pay Rs. 22.500 (M)
1 45.000 45.000 05/C/367/002643/12/2003
Lahore to Group Chief SAM during
the meeting dated 24.05.2006
held at Adamjee House,
Karachi, which was declined
by the then Bank’s
Management as they
demanded 100% claim of loss
amount.
The claim rejected due to
violation of bank staff’s
rotation policy.
Gross negligence at the part
of CRBG, Islamabad by
The Mall, instructing Mr. Yasir
2 56.869 56.869 05/C/367/002860/06/2006 Mahmood, the new Manager
Murree
to take charge and issue a
relieving letter to the culprit
Manager, Mr. Muneer Ahmed
Awan without verifying the
records despite the lapse of
two weeks.
Total 102.486 102.486

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OVERALL POSITION OF INSURANCE CLAIMS UP TO 31-07-2009


SETTLED CLAIMS WITH M/S EFU GENERAL INSURANCE COMPANY

Rs. in Million.
Natu No. Amou Cash Amou Amou 100% O/S Policy Total
re of of nt Recove nt nt Claim Amount Deducti (4+7+8
incid Settl Invol ry Receiv Recei Amou to be ble +9)
ent ed ved (Culpr ed ved nt Written Amoun
Clai its) from from Receiv -off as t
ms Insura Ins. ed Policy Alread
nce Co. from Deducti y
Co. up 01-01- Insura ble. Writte
to 31- 09 nce n-off
12-08 to Co.
31-07-
09
1 2 3 4 5 6 7 8 9 10
Dacoi 22.94
15 1.200 15.011 4.981 19.992 0.650 1.100 22.942
ty 2
Fraud
&
03 4.576 0.000 1.560 2.416 3.976 0.600 0.000 4.576
Forge
ry
Total 27.51
18 1.200 16.571 7.397 23.968 1.250 1.100 27.518
:- 8

OUTSTANDING INSURANCE CLAIMS WITH M/S EFU GENERAL INSRUANCE


COMPANY

Rs. In Million
Nature of Incident No. of Claims Claim
Amount
Dacoity 02 2.695
Fraud & Forgery 14 350.322
Total:- 16 353.017

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DECLINED CLAIMS BY M/S EFU GENERAL INSURANCE COMPANY

Nature of Incident No. of Loss


Claims Amount
Looting cases in Kohat/ Mingora Branches under
06 70.821
Terrorism/Operation
Fraud & Forgery Cases: 06 14.318
Total:- 12 85.139

LONG OUTSTANDING CLAIMS WITH M/S ADAMJEE INSURANCE COMPANY

Nature of Incident No. of Claims Claim Amount


Dacoity 01 0.466
Fraud & Forgery Cases: 08 73.679
Total:- 09 74.145

DECLINED CLAIMS BY M/S ADAMJEE INSURANCE COMPANY

Nature of Incident No. of Claims Claim Amount


Dacoity 00 0.000
Fraud & Forgery Cases: 03 102.486
Total:- 03 102.486

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Special Vigilance Unit, SAM Group, Lahore


DETAIL OF 100% SETTLEMENT OF INSURANCE CLAIMS DURING THE YEAR 2009 WITH M/S EFU GENERAL
INSURANCE COMPANY IN RESPECT OF DACOITY CASES

Amount O/S
Amount Amount
Amount Receive 100% Amount
Cash receive Already
Sr involve d from Claim to be
Date of Recover d from Written-
. Name of d in M/s EFU Amount written
claim y M/s off as
N Branch. Dacoity from 01- Receive off as
lodged (Culprits EFU Up Policy
o / Claim 01-2009 d from Policy
) to 31- Deductibl
Lodged to 31-07- M/s EFU Deductibl
12-2008 e
2009 e

Metrovill, 02.08.200 0.025


1 3.343 0.000 3.318 0.000
Karachi 7 2.654 0.664
Hassan 06.09.200
2 1.471 0.000 1.446 0.025 0.000
Abdal 7 1.157 0.289
Azizabad, 22.09.200
3 2.543 0.000 2.518 0.025 0.000
Karachi 7 1.980 0.538
Kashmir
11.12.200
4 Road, 0.600 0.000 0.575 0.000 0.025
7
Lahore 0.460 0.115
Nazimabad, 16.11.200 0.025
5 1.698 0.000 1.673 0.000
Karachi 7 1.339 0.334
26.11.200 0
6 Pattoki 2.050 0.600 1.400 0.050
7 1.120 0.280
Khadimaba 31.12.200 0.658 0.633 0.000 0.025
7 d, Mir Pur, 7 0.000
(A.K) 0.507 0.126
Public 31.03.200 1.048 0.798 0.000 0.250
8 School, 8 0.000
Haydrabad 0.638 0.160
Survey 10.04.200 1.882 1.632 0.000 0.250
9 Centre, 8 0.000
Karachi 1.306 0.326
Hafizabad 13.06.200 2.912 0.600 2.062 0.250
10 Road, 8 0.000
Gujranwala 1.650 0.412
D.C. Road 20.06.200 2.067 0.000 1.817 0.250
11 0.000
Gujranwala 8 1.454 0.363
Regency 25.06.200 0.445 0.000 0.195 0.250 0.000
12 Apartment, 8
Karachi 0.156 0.039
Sanda 25.07.200 0.427 0.000 0.177 0.250 0.000
13 Road, 8
Lahore 0.000 0.177
Kotri 16.09.200 0.762 0.000 0.737 0.025 0.000
14
8 0.590 0.147
Baba-e- 04.11.200 1.036 0.000 1.011 0.025 0.000
15 Urdu, 8
Karachi 0.000 1.011
Total:- 22.942 1.200 19.992 0.650 1.100
15.011 4.981

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Internship Report 2009

7th & 8th Week:


The last two weeks of my internship training I have worked in Regional Commercial &
Retail Risk Group as a Credit Analyst. During these days I have learnt how to analyze the
credit proposal and on what ground the credit lines and loan sanction to an obligor. What are
the criteria and documents necessary and how these are analyzed.

The process of sanctioning a loan in Allied Bank Limited is as follows:

Concerned Branch Initiate Credit Application (CA)

Send it to

Regional Head of the Concerned Branch

According to the Exposure Limit Send to the 5 levels of CRR

Levels Analyze the Queries & Approve for the Sanction

Send Copies to

Regional Head Credit Administration Dept Concerned Branch

Issue

BFL Send to CAD Issue DAC


Sanction

(Bank Facility Letter)


Customer/Obligor

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Credit Approval Matrix:

The credit approval matrix detailed herein is devided into two sections.
1. Approval Grid- defines the maximum approval authority assigned to six levels of
authority in the bank on a per party and group basis.
1. Per Party Limit- further divided into inner limits for lending against Agri Finance,
Security Types S1, S2, S3.
1. Approval Parameters-illustrate various terms and conditions applicable on different
lending products.

Credit Approvable Process Workflow:

Approval Grid
Agri Per
Leve Financ Part Grou
ls Members Security Type e y p
S1 S2 S3
I BM/CM +RH RCRR 10 0 0 0.5 10 10
II RH CRBG+ Manager RCRR 25 10 0 5 25 25
Manager RCRR+Head Asset
III Marketing 100 50 50 50 100 100
IV Group Head CRBG 200 100 100 100 200 200
100 100 100
V GC CIBG 0 0 0 1000 1000 3000
All amounts exceeding level V as per
VI President Prudential Regulations

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Credit Approval Parameter Process Workflow:

Approval Parameter
A. Term Loan & Level Level Level Level
Agriculture Finance Level I Level II III IV V VI
100% Against
Term Loan Security Type Allowe Allowe Allowe
(Exceeding One Year) 0 S1 Allowed d d d
Maximum Tenor for
Term Loan 0 2Yr 3yr 5yr 8yr Any
Maximum Tenor for
Agri Finance 3yr 3yr 5yr 5yr 8yr Any
B. Watch List &
NPLs
Approval of watch list
with or without
Rescheduling/Restruc
turing 50 >50 >50
Approval of NPLs
without
Rescheduling/Restruc Allowe Allowe
turing 10 d d
Approval of NPLs with
Rescheduling/Restruc Please refer to the
turing policy
C. Guarantees
Guarantees 100% a) upto Rs Allowed Allowe Allowe Allowe
Cash 25M against d d d
Margin/li 100% Cash
en on Margin/lien on
ABL ABL Deposits
Deposits b) upto Rs
10M against
25% Casah
Margin on ABL
Deposits and
balances
against
security type
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S1 or Parri
passu
Mortgage on
Land & Bld.

Maximum Tenor for


Guarantees 3yr 3yr 5yr 5yr 8yr Any
Allowe Allowe Allowe
Financial Guarantees d d d

Back to Back
Guarantees Allowe Allowe Allowe
against Exposure Allowed d d d
Agains Agains Agains
t t t
Securi Securi Securit
100% ty ty y Type
Continuing Cash Type Type S1,S2,
Guarantees Margin S1 S1 S3
D. Letter of
Credits
Letter of Credits 100% Usance LC: Allowed Allowe Allowe Allowe
Cash a) upto Rs 25 d d d
Margin/li M against
en on 100% Cash
ABL Margin b) upto
Deposits Rs 10 M
against 25%
cash Margin
on ABL
Deposits &
balances
against
security type
S1 or Parri
Passu
Mortgage on
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land & Bld

LC for import of 100% Against


new machinary & Security Type Allowe Allowe Allowe
Perishable items S1 Allowed d d d
E. Leasing
Allowe Allowe Allowe
Leasing Allowed d d d
Min Cash Margin
Against Leasing 15% 10% 5% 5%
Max Leasing
Tenor for
Vehicles 3yr 5yr 5yr >5yr
Max Leasing
Tenor for
Machinery 5yr 5yr >5yr
F. Others
New Customer Allowe Allowe Allowe
exposure Allowed Allowed Allowed d d d
Security Security type Security Allowe Allowe Allowe
Startup Venture type S1 S2 type S3 d d d
Underwritting Allowe Allowe
Commitments d d
Interbank
Treasury Lines To be approved by the Treasury jointly with level VI
Investment in Allowe Allowe
TFCs d d
Lending Against Allowe Allowe Allowe
Shares d d d
Allowe
Clean Lending d

Security Description:

Cash/Near Cash
S1 1 100% Cash Margin
2 Lien over Deposit
3 Lien over Registered Govt Securities
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4 Pledge /Lien over FEBCs/Bearer/Registered US $ Bonds issued


by Govt of Pakistan

5 Mortgage of Rural Property through pledge of agri pass book

6 joint registration of vehicles


7 Mortgage of urban Property
Pledge/Fixed Assets
1 Pledge of goods imported under Sight LC issued by Abl

2 Pledge of locally produced agricultural commodities


S2
3 Parri Passu Mortgage on Land And Building
4 Lien over Deposit with a minimum rating of B

Fixed Assets/Current Assets/Shares/TFCs


1 Parri passu charge on current assets
2 Parri passu hypo charge on plan & machinery

3 pledge of stocks imported under non ABL LC/finished goods


S3
4 Parri Passu Mortgage on Land & Building
5 Shares & Closed Ended Mutual Funds
6 Term Finance Certificates
7 Pledge on locally produced goods

Borrowers Evaluation (Pre-Sanction Stage):

1. Objectives of Analyzing the Information:

• To determine the strong points


• To reveal the weaknesses
• To learn about operations peculiarities of the business firms
• To determine crucial/vital factors for the continuing success of borrower’s
business
• To determine as to whether the prospective borrower can timely repay the
requested finance from the stated sources of funds without
financial/operational difficulties
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Getting complete information about a tentative borrower is possible through random


collection of information from different resources and clubbing them together to understand
their business position on the following points.

• Financial position
• Method of operation
• Management policies
• Future plans
• Product quality

As a credit analyst the following documents are essentially analyzed or to keep in view for
sanctioning the credit:

1. Credit Application

I. Exposure Summary:

The exposure summary contains the following information about obligor:


1. Credit Application (CA) type- it may be annual, interim, initial & classified.
2. Credit Application (CA) No.
3. Date of Review
4. Obligor Name
5. Extending Unit
6. Control Unit
7. Signature and Stamp of Concerned BM/CM/RM/GRM
8. Information about exposure limit- how much the obligor is already requiring
and also his proposed limit with increment or decrement
9. Exposure summary whether it is “Fund Base: or “ Non Fund Base”
10. Obligor risk rating internal or external

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11. Obligor classified exposure if it is in

• Watch List- the amount is overdue more than 30 days ,


• Substandard- the amount is overdue more than 90 days,
• Doubtful- the amount is overdue more than 180days &
• Loss- the amount is overdue more than 365days

1. Stability criteria whether the obligor previously breach or violate any essential
requirement e.g. Prudential regulation breach, Covenant violation
2. TER Temporary Extension Request
3. Approved by the Manager RCRR and recommended by RH-CRBG

I. Sanction Advice:

The Sanction Advice contains the following information about obligor:


1. National Tax No. of obligor
2. Industry type
3. Industry Code
4. Business Segment- whether SME, Commercial
5. Legal entity i.e. Sole Proprietor, Partnership, Co.
6. Total Asset of Obligor and the Turnover
7. Type of Credit Facility, the Obligor is obtaining previously and extending as well
8. Pricing according to SBP and Bank Policies-Floor Pricing i.e. KIBOR three
month average +Spreads fixed by SBP
9. Margins
10. Personal Guarantees
11. Securities detail whether same or changed
12. Charge on Securities, Margin on Securities, Collaterals and its For Sale Value &
Market Value
13. Covenants

I. Group Facility Summary:

If the Obligor is not individual then Group Facility Summary is required.

II. Basic Information Report (BIR):

The Basic Information Report (BIR) contains the following information about
obligor:
1. Obligor Name, Address & Tel. No.
2. Date of establishment of business
3. Background of obligor’s business and product details

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• Shareholding Status- Business directors name, Shareholding whether


100% or not and Net Worth
• Management- Name, Position, Tel. Nos. Remark (Age, Experience,
Qualification, and Association with the Co.)
• Bank Lines- from which the obligor obtaining the credit lines.
• Credit Checking from CIB- Status whether clean, overdue, default
• Market Checking- At least 3 checking from the market ( from
Buyers/Suppliers/Competitors) should be made
• Classification History
• External Rating- ( Long term/Short term)

I. Credit Memorandum:

The Credit Memorandum contains the following information about obligor:

1. Purpose- describe the purpose of the proposed facility


2. Special Approvals- Provide comments for each “Stability Criterion Exceptions”
checked off on the front page of CA
3. Ways Out Analysis- Indicate for each facility, the primary, secondary way out.
4. Three year exposure Trend
5. Industry Analysis
6. Management Analysis- Provide an assessment of the integrity of the borrowers
7. Financial Analysis-Balance Sheet, P&L Account, Statement of Sources (Fund
Flow Statement), Notes on Accounts and Auditor Certificate
8. Risk Factors- Business Risk, Financial Risk, Management Risk, Security Risk,
Account Performance Risk, Environmental & Social Risk and Disaster Risk
9. Relationship Strategy- In view of the risks discussed above provide a relationship
strategy (Grow, Maintain, Reduce, Exit) for the obligor.

1. Borrower’s Basic Fact Sheet (BBFC) on approved pattern/ specimen duly filled in all
respect, duly signed & stamped by the obligor & BM
2. Form 151- Loan Application Form
3. Security Compliance Certificate SCC- confirming the security/ documentation status
for the existing approved facilities.
4. Copy of DAC in case of previous sanction
5. Latest Balance Sheet duly signed by obligor i.e. proprietor/Counter signed by CA/
duly audited as per requirements along with cash flow statements
6. Spread Sheet in case of exposure exceeding Rs. 10 M- to inculcate the practice of
determining the Short term working capital requirement and long term repayment
capacity through financial projection and cash flow analysis

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7. Projected Balance Sheet


8. Previous/ Other Bank Report from whom the credit lines availed
9. Occupancy status of collateral security i.e. self occupied/ rental/ state commercial/
residential/industrial
10. Mark up payment history
11. Extracts from inspection & compliance

12. Ensure compliance of convent imposed in last year approval


13. Copy of Last Sanction
14. Ensure all columns of CA are filled in completely and correctly on proper prescribed
formats of the bank. All pages of CA must be signed/ initialed by the BM.
15. Ensure Principal/collateral securities meet marginal requirements.
16. Forced Sale Vale Certificate signed by RH showing occupancy status of
property/location/i.e. industrial/commercial/residential as well as approved map held
or not. Ensure that Forced Sale Vale Certificate should not later than 3 years
17. Ensure stock report held and outstanding reported therein tally with statement of A/C
and meet marginal requirements.
18. Statement of Account for last one year and ensure satisfactory turnover.
19. Ensure personal guarantees are recommended of all concerned i.e.
proprietor/partner/directors/owner of the properties/holder of liquid securities etc.
20. Photocopies of Title Documents i.e. Title Deeds, NEC, Valuation Report, Legal
opinion, Revenue Record, Excise & Taxation record in case of fresh proposals.
21. Ensure that valuation of properties is made from the short listed panel of PBA
(Pakistan Banking Association) Evaluators in case of limits exceeding Rs.5 (M).
22. Date of Valuation-Ensure that valuation of Properties should not later than 3 years.
23. Prudential Compliance Check list must be compliance for SME, LC, Agri R8 and for
corporate R3
24. In case party is also dealing with other banks ensure copies of other banks ensure
copies of Other Bank Sanctions/Statement of A/C
25. Copy of account opening form in case of fresh proposals
26. Net Worth statements of obligor/partners/directors
27. EE Statement for borrowing in case of exporters, issued by SBP on yearly bases and
this statement reports all exports of the particular obligor was carried out through
which bank.
28. Confirm age of obligor is not more than 65 years in case of SME
29. Fresh Search Report in case of limited companies
30. Ensure the registration of charge over the Current/Fixed Assets of the Limited Co.
Call copy of Form No. 10 or 16 i.e. Registration of Charge over the Current/Fixed
Assets of the Limited Co.
31. Account Profitability Report when the limit is > 10 M- issued by the branch shows the
previous credit lines avail by the obligor, the outstanding behavior and calculated
yield.
32. Performa invoice in case of import

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33. Form 29 i.e. Board resolution of limited co.


34. PDO Post Due Obligation of the obligor
35. Undertaking or confirmation for proper utilization of loan from obligor
36. Form 20 i.e. List of Directors of private limited co.

37. Clean up of facilities- an important element of credit initiation is proper structuring


of credit facilities so as to minimize the risk associated with lending. This structuring
of facilities in terms of amount, tenor and underlying security requires a thorough
analysis of obligor’s WCR and an understanding of CCC of Co. firm. A clean up is
considered to have taken up place when the outstanding finance has been fully
adjusted repaid for a period of min 2 consecutive working days.

Credit Analysis for Sanctioning Loan to Agriculture Sector:

Furthermore the documents for sanctioning the loan for agriculture required are:
1. Zarai Pass Book- Evidence of Title
2. Latest copy of Khasara Gardawri( to check applicant is self cultivator or not)
3. Fard Jama Bandi
4. Total cultivated land (owned+ rented)
5. Lease Agreements

Limit of Agri Credit Initiation to Obligor:

Loan Entitlement

1. Valuation:

Market Value of cultivated land *50%---------------------- Maximum


Limit

2. Production Unit (PIU):

Production Unit *Per Unit Price------------------------------ Minimum


Limit

3. Owned & Leased Land:

Total Area Cultivated * As Per Circular Production Crop Price/Acre

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Financial Analysis for Sanctioning Loan:

1. Equity of the Business of obligor


2. Past year Sales And Turnover
3. Current Ratio
4. Quick Ratio
5. Leverage Ratios
6. Cash Conversion Cycle
7. Work Capital Requirement = (Cost of Sales/365)*CCC
8. Already available WCR = Current Asset-Current Liabilities (if it is more than the
WCR then may be more enhancement is rejected)
9. Cash Flow Statement
10. Entitlement = 4* Equity

Collateral Acceptable by ABL:

Generally the following are the types of collateral acceptable by ABL are:

1. Mortgage of Land & Building:

Credit facilities against mortgage of land & building may be granted as per the
margins specified by the bank, on the forced sale value of the property
determined by PBA approved valuation firm, subject to the following
condition:

1. Max tenor of up to 7 year


2. Max grace period of up to 12 months from the date of first drawn- down.
3. The collateral must be easily realizable and must have an independent
approach and right of way.

2. Hypothecation of Stocks, Plant & Machinery:

Credit facilities against hypothecation of stock may be granted as per the


margins specified by the bank subject to the following condition:

1. Max tenor of 1 years


2. No grace period is allowed
3. Asset coverage to be monitored via monthly stock report by the borrower
showing the position of stock on month end.
4. Hypothecation to be provided on present and future stock.
5. Semiannual stock inspection is conducted
6. Annual clean up requirement may be imposed where deemed necessary

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Credit facilities against hypothecation of Plant & Machinery may be granted


as per the margins specified by the bank subject to the following condition:

1. Max tenor of up to 7 year


2. Max grace period of up to 12 months from the date of first drawn- down.
3. Hypothecation to be provided on present and future Plant & Machinery.

3. Pledge of Stocks, Raw Material & Finished Goods:

Credit facilities against pledge of readily marketable stocks, raw material and
finished goods may be granted as per margin requirements specified by the
bank subject to the following condition:

1. Max tenor of 6 to 11 months depending upon the asset conversion of the


borrower.
2. PBA approved macadam to take charge of the pledged stock and keep it
under lock & key.
3. Macadam to submit monthly stock position report.
4. clean up requirement may be imposed where deemed necessary

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Management Style:
In Allied Bank of Pakistan, the Managers are promoting the “Open Door Banking”. They
used to interact with their subordinates and workers on time to time basis this is the main
reason the managers at ABL know the problems that their employees are facing and this time
to time interaction has created a healthy environment among the staff and their managers and
this monitoring increase the efficiency at ABL.

In ABL the managers having the control over the staff members and employees and having
the check over the tasks of employees that they are performing even on daily basis.

Although the environment is very learning but also in some wings and groups of ABL the
management approach towards their employees is still bureaucratic. Some most experienced
managers are hesitant to adopt the learning and open door banking.

Working Environment:

Allied Bank boasts of a work culture, which displays respect for all walks of life and different
ways of thinking.

Everyone at Allied Bank has a common corporate vision and values. However, all employees
are encouraged to grow as individuals and collaborate in teams.

Increments, bonuses and promotions are based solely on individual skills, qualities, abilities
and attitude. It is our aim to provide innumerable opportunities for all those employees who
show aptitude and the will to keep learning.

Training programmes, both local and foreign, are also considered important for employee
growth.

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Chapter 4 Summary & Recommendations

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Overall Summary:

At present there is no such organization in the world that is free from problems and
challenges. Every concern has to strive and struggle a lot to be more profitable and to get
more competitive edge.
The management of ABL is taking strategic steps to enable the bank to emerge as a strong
and progressive institution. It is continuing to make efforts to refine its products and
operations to make them more compatible. New deposit schemes have been introduced and
an action plan to maintain revenue growth in future.
During my internship I have learned many new things in spite of the knowledge gained at
university and also came to conclusion that education alone is not enough, practical training
in every field is crucial to become a successful manager.
The bank has great image due to the trust but it needs to use it effectively to increase market
share. Also the flaws in branch operations such as misallocation of resources should be
rectified.
As the business and economic conditions remain uncertain, ABL continues to develop the
new products like it has been doing in past.

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Recommendation for the Organization:

While doing my internship training of 8 weeks in Allied Bank of Pakistan, I have

analyzed some problem in the Bank. Keeping in views those problems followings are my

recommendations:

1. The bank has a lot of financing schemes but there are little advertisements of these

schemes so ABL should more advertise its schemes.

2. Most of the bank employees are stick to one seat only, which result that they become

master of one particular job and lose their grip on other banking operations. So all

employees should have regular job rotation.

3. Some of the talented employees should be sent to other countries for their advance

trainings.

4. In back offices the employees are still depend on manual work which causes slow

performance. It should convert their system to an automated one.

5. ABL should promote the paperless banking.

6. In some groups or wings, approach towards employees is still bureaucratic, late

promotion, favoritism in appraisals and lack of sufficient incentives are some

problems arising dissatisfaction so the employees should be promoted on fair policies

to increase more satisfaction among them.

7. ABL should introduce the Islamic products because it has the potential market.

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Recommendation for the IBIT:

While studying in IBIT, I have analyzed some problem. Keeping in views those problems

followings are my recommendations:

1. The management of this prestigious institute should introduce the training

programmes among the departments i.e. IAS & IBA same as the UMT does with the

IBA for the promotion of students.

2. This institute also should organize the seminars with the cooperation of industries like

with Chamber of Commerce and Supply Chain Group of Pakistan that assist its

students and the market will knows its students.

3. The institute also should arrange the field tours for its students to enhance and give

the market exposures.

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Annexure:

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