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Strategy for Revival and Growth of Indian Steel Industry

P Gupta, Associate Member


S Ghosh, Non-member
Dr R Datta, Non-member
D Singh, Non-member
Dr D Mukerjee, Non-member
A ‘smart’ metal that is completely recyclable, steel is a material common to all fields: energy, transportation,
housing, food, and recreation. With approximately 850 million Mt of steel produced annually worldwide, and
employing 859000 people, the steel industry has undergone numerous changes in the last few years. In
times of great uncertainty, an understanding of long-term industry trends can help to plot robust strategies.
Having winning strategies is very important for a company. Executing these strategies is the key to business.
The market has turned really to a buyers market, where ‘quality’ and ‘customer service’ are the keywords for
survival and steps towards revival of growth in the segment. Presently not only India but whole world is
experiencing the meltdown in economic recession while all industries had their ups and downs. Steel, being
a commodity, is prone to cyclical downturns and upturns. Changes in business environment call for periodical
review of both long and short term plans and setting of new goals by adoption of appropriate strategies.
These goals can be achieved by building sustainable competencies based on growth by exploiting fully the
potential of available assets, differentiation through quality and service, profitability by excellence in operations
and cost reduction, and leveraging the skill and knowledge base of the company’s human resources. The
challenges that confront Indian steel industry in the age of globalization are complex in nature. The secret of
sustainable turnaround lies in how Indian steel industry faces the challenges and develops combative and
anticipatory prowess. Problems and solutions may vary with organizations but there is more a commonality
than initially meets the eye. The survival strategy provides a foundation upon which a potent growth strategy
could be formulated. While the survival strategy would ensure the survival of the ailing steel industry, the
growth strategy would simultaneously take care of its total transformation towards a better future. Both
stages, to be implemented through an integrated plan, are essential to enable the industry overcome the
present imbroglio. The scenario presented in the paper aimed for both long and short term strategies to
achieve growth. The suitable diversified strategy and identified market segments with focus on value-added
products close to the core business will be key to success. The strategy for revival and growth of Indian
steel industries with a faster economic growth needs to unlock its full potential. This strength lies in low cost
and fairly skilled workforce coupled with faster technological improvement and operational efficiency through
better manpower planning, logistics and raw material sourcing along with government help to have cutting
edge in steel market at higher output and profit margins. The factors for revival of Indian steel industry are
buoyant global steel consumption, buoyant local steel consumption, lower cost of production and adequate
rise in price against hike in input costs together with backward integration, consolidation and branded product
sales, marketing alliances, etc. The article defines the strategic business processes to frame policy goal,
the feasibility of realizing this goal supported with past and projected growth figures of steel through tools
like SWOT, PEST etc. The supply side requirements to meet the anticipated demand in terms of availability
of critical inputs, infrastructure requirements and current limitations in the country and the need for foreign
investment to improve the scenario are highlighted in the article. The strategy suggested for the reversal of
the steel industry in India is double layered in nature, effecting the reversal and at the same time sustaining
the reversal. The strategy has to be growth and survival oriented. The survival part would assure the survival
of the industry in the fierce competitive atmosphere and the growth part would boost the sustainable growth
of the industry. The two different parts of the strategy has to be integrated into one to have the expected
results. The future concerns and measures regarding the steel price volatility, human resource requirements,
R&D requirements, environmental issues, government’s role, role of China etc have also been addressed to
achieve sustainable growth of Indian steel industry. Industry must develop new technology, improve energy
P Gupta, S Ghosh, Dr R Datta, D Singh and Dr D Mukerjee are with the Steel Authority of India Limited (SAIL), R&D Centre for Iron and
Steel (RDCIS), Ispat Bhawan, P O : Doranda, Ranchi 834 002, Jharkhand.

This paper was received the SAIL Award 2009, which was presented to the authors in the Twenty-fourth Indian Engineering Congress held at
Suratkal during December 10-13, 2009.

Volume 91, October 2010 15


efficiency and unlock more challenging resources. Complete utilization of existing capacities, elimination of
bottlenecks in production, along with identification and starting of idle production capacities is also a great
challenge in the coming years as the exiting demand to be fulfilled by the existing capacities. The paper
discusses the accomplishment by executing successful growth strategies and providing the growth teams
with the skills, know-how, and tools to generate growth opportunities, evaluate these opportunities to create
a growth pipeline, and implement a growth strategy to deliver measurable business results.
Keywords : SWOT; PEST; Revival; Growth; Steel industry

INDIAN STEEL INDUSTRY : TODAY AND TOMORROW From a fledgling industry, steel in twenty-first century has
beckoned a virtual resurrection. After three decades of near
‘We still have a number of persons in our country in SAIL, flat growth, steel industry has registered a buoyant growth
TISCO and other big and small steel plants who have the of 7.9 percent during 2001 to 2007. Crude steel production
capabilities. They have the will to excel and transform the which was 0.85 bt in 2001 crossed 1.3 bt in 2007. India's
country, given a long-term vision. We should be ready to steel production and consumption in 2009 is showing a
compete in outside market. If our steel industry gears up in positive trend1.
about three to four years, Indian steel can be both in Indian
and foreign markets. Our vision should be towards this’. In the era of planned economy, iron and steel, a core and
Indian 2020: A vision for the new millennium by APJ Adbul basic sector, received the full attention of the Government.
Kalam and YS Rajan. It became a key sector for public investment for the first
Five-Year Plan itself.
The Indian Steel industry is more than 100 years old now.
Till 1990, the Indian steel industry operated under a Sector Structure/Market Size
regulated environment with insulated markets and large-
scale capacities reserved for the public sector. Production The Indian steel industry entered into a new development
and prices were determined and regulated by the stage from 2005 to 2006, resulting in India becoming the
Government, while SAIL and Tata Steel were the main 5th largest producer of steel globally which is being moved
producers, the latter being the only private player. to third place as depicted in Figure 1. Producing about 55 Mt
of steel a year, today India accounts for over 7% of the
The industry took its first faltering steps in 1907 with the world's total production. India is the only country in the world
setup of the first integrated steel plant in Jamshedpur by to post a positive overall growth in crude steel production
TISCO. Since then the Indian steel industry has emerged at 1.01% for the January to March period of 2009. The
as one of the core sectors in the Indian economy with a recovery in steel production has been aided by the improved
very significant impact on economic growth. As it traversed sales performance of steel companies. The steel sector2- 4
its long history during the past 60 years, the Indian Steel grew by 5.3% in May 2009.
Industry has responded to the challenges of the highs and
lows of business cycles. Production

The Indian steel industry can be divided into two distinct Steel production grew at 1.2% in the January to March
producer groups: quarter of 2008 to 2009 over the same period last year.
The fourth quarter saw most of the large steel companies
í Major Producers : Also known as Integrated Steel such as SAIL, Tata Steel, Essar and JSW operating at full
Producers (ISPs), this group includes large steel capacity. Indian Steel industry has surpassed the negative
producers with high levels of backward integration and growth registered by rest of the countries other than China.
capacities of over 1 Mt. These include SAIL, TISCO,
RINL, ESSAR, ISPAT and JSW. Now many new steel
1351 1330
plants are coming up. 1400 1251
India
í Other Producers : This group consists of smaller
Crude steel production, Mt

1200 World
stand-alone steel plants that include producers and
processors of steel, such as, processors/ rerollers, 1000
January
Rank
stand alone units making pig iron and sponge iron 800 3
to May
2009
SAGA OF STEEL 600 Rank 448
Rank Rank
Since, the beginning of the twentieth century, the global 400 6
6 5
steel industry has witnessed a chequered history. Starting 200 49.4 53.1 55.1 22.7
from its role in construction and household sector to provide
0
the major inputs for arms and ammunition, steel industry 2006 2007 2008 2009
gradually became an integral part of the development and
growth of nations. Figure 1 Indian steel production at global level

16 IE(I) Journal–MM
The National Steel Policy has a target for taking steel
1400 UAE – 1252
production up to 110 Mt by 2019 to 2020. Nonetheless,
1200 Apparent steel
with the current rate of ongoing green field and brown field consumption of

kg/capita
1000 > 150 Mt, the
projects, the Ministry of Steel has projected India’s steel 800 countries present gap
capacity to touch 124.06 Mt by 2011 to 2012. In fact, based World
600
average
on the status of Memoranda of Understanding (MOUs) 400
– 170
signed by the private producers with the various state 200 India – 33
governments, India's steel capacity5,6 is likely to be 293 Mt 0

Taiwan
South Korea

Germany

France
China
UAE

Hong Kong
Japan

Australia
USA

India
by 2020.

Consumption

India accounts for around 5% of the global steel Countries


consumption. Almost 70% of the total steel used is for Figure 3 Steel demand projections
kitchenware. However, its use in railway coaches, wagons,
airports, hotels and retail stores is growing immensely. Steel The scope for raising the total consumption of steel is huge,
consumption grew at 5.2% during the first quarter of 2009 given that per capita steel consumption is only 35 kg —
to 2010 as against 3.8% in the January to March quarter compared to 150 kg across the world and 250 kg in China.
last year. The production and consumption pattern is shown
in Table 1 and sector consuming steel is depicted5, 7 in Export, Import and Investments
Figure 2.
India’s exports of finished steel have remained almost
A Credit Suisse Group study states that India’s steel stagnant in the range of 4 Mt to 5 Mt in the past six years.
consumption will continue to grow by 16% annually till 2012, But import of finished steel has grown from 1.5 Mt in
fuelled by demand for construction projects worth US$ 1 financial year 2003 to 6.5 Mt in financial year 08, registering
trillion. The World Steel Association has forecast a 2% a CAGR of 33.8%. In financial year 2008, India turned into
growth in the country's steel consumption in 2009, making a net importer of finished steel as country’s import rose by
it the only major economy to post an increase in a year that almost 46% on YoY basis. Centre for Monitoring Indian
will see global consumption of the metal fall by around 15%. Economy (CMIE) expressed that India's export of steel
India is expected to consume 53.5 Mt of steel in 2009 and will fall by a whopping 35% to 3.2 Mt during the current
demand-gap projections are shown in Figure 3. fiscal buoyed by healthy domestic demand.

India imported 40% more finished steel products in March


Table 1 Production and consumption of steel
2009 than the previous month indicating that the booster
Period Production, Mt Consumption, Mt
measures announced by the government to kickstart the
economy have started rejuvenating the infrastructure and
2005 - 06 44.5 43.9
construction sectors. Against 3.4 lakh t in February, the
2006 - 07 50.1 49.7 country imported 4.8 lakh t of finished steel goods in March
2007 - 08 52.6 54.5 2009, according to the latest data released by the steel
2008 - 09 e 53.1 56.0
ministry. On a broader level, the data showed that steel
imports slipped 18% to 5.77 lakh t in financial year 2009
against 6.83 lakh t in the previous fiscal4,7,8.

A host of steel companies have lined up major investment


proposals. Furthermore, with an expanding consumer
market, the Indian steel industry is likely to receive huge
Others 20%
domestic and foreign investments. According to the
Investment Commission of India investments of over US$
Automotive
engineering 5%
30 billion in steel are in the pipeline over the next five years.
Construction To sustain growth rate during global meltdown, the Indian
43% government is targeting an investment of US$ 20.38 Billion
over the next two years in the infrastructure sector9.
Mechanical Economic Scenario and Future Outlook
engineering 32%
According to the pre-budget economic survey 2008 to 2009
— a report on India's resilient economy-tabled in Parliament
on July 2, 2009 by Finance Minister Pranab Mukherjee,
India could grow up to 7.5% in 2009 to 2010 up from 6.7%
Figure 2 Sector consuming steel in India in 2008 to 2009, provided the global economic slowdown

Volume 91, October 2010 17


bottomed out by September and the government was able global steel consumption, buoyant local steel consumption,
to implement significant economic policy reforms. lower cost of production and adequate rise in price against
hike in input costs. Apart from this, backward integration,
The economic survey estimates: consolidation and branded product sales, marketing
alliances, etc, have led to the revival of the Indian steel
í GDP to grow to 7.5% in 2009 to 2010.
industry. Complete utilization of existing capacities,
í Agriculture and rural demand continue to be strong elimination of bottlenecks in production, along with
and agriculture production prospects are normal. identification and starting of idle production capacities is
also a great challenge in the coming years as the exiting
í A rise in multi-brand retail foreign direct investment demand to be fulfilled by the existing capacities. The Metals
(FDI) cap. industry is highly capital intensive, therefore overall cost
efficiency in operations plays a very critical role. Steel
í Despite the slowdown in growth, investment remained
producers will need to operate at higher efficiency, low
relatively buoyant, growing at a rate higher than that
breakdowns, low cost etc following which Indian Steel
of GDP.
Industry has registered a growth.
í The performance of six core industries comprising
SWOT and PEST Analysis : Steel Industry a Practical
crude oil, petroleum refinery products, coal, electricity,
Approach
cement and finished steel (carbon) grew at 2.7% as
compared to 5.9% in 2007 to 2008. A number of business models and modern techniques are
there for analysis of business techniques, production
í The index of industrial production for the year 2008 to
planning, cost etc, such as, SWOT, PEST and five factor
2009 points towards a sharp slowdown with growth
analysis etc.
being placed at 2.4%.
SWOT Analysis
Growth in key sectors will drive the steel demand, the need
is to trigger the opportunities. Moreover, steel has major It is a useful summary technique for summarizing the key
contribution in the growth of GDP in India. In India, there is issues arising from an assessment of a business’s ‘internal’
enormous potential for growth in steel consumption. Heavy position and ‘external’ environmental influences. It helps in
investment in developing the country’s infrastructure, such identifying existing organizational strengths, weakness,
as, railways, ports, and roads will fuel growth in the steel- market opportunities to exploit and threats to the future
intensive construction sector. success.
A future of steel in India is indeed very bright and demand- Strengths
gap assessment in Indian scenario is shown in Figure 4. It
is to be decided how best the expectations of our country í Availability of iron ore;
can be met in the rising level of demand 7,9,10.
í Availability of labour at low wage;
INDIAN STEEL INDUSTRY : REVIVAL FACTORS AND
ANALYSIS í Quality manpower.

Weakness
The factors for revival of Indian steel industry are buoyant
í Endemic deficiencies;
100
90
í Systemic deficiencies;
80
í High cost of capital;
65
Gap : ~ 20
60 to 25 Mnt í Low labour productivity;
42 í High cost of basic inputs and services;
40 34
í High rate of taxes;
20
í Quality issues and less expenditure on R&D.
0 Opportunities
Current Projected Capacity Current
demand demand addition (P) supply í Unexplored rural market and other sectors;
Demand side Supply side
í Export penetration and increase in demand;
All figure in Mt
Figure 4 Steel demand projections in India í Mergers and acquisition.

18 IE(I) Journal–MM
Threats so as to catch the demand bus of steel in time to achieve
profit and business.
í Slow industry growth;
As the gap between domestic production and demand
í Technological change; grows in India, imports of steel will increase. But to meet
í Price sensitivity and demand volatility; this supply challenge, the industry must develop new
technology, improve energy efficiency and unlock more
í China factor. challenging resources. Contractors and suppliers must
increase their capacity to support the industry, reducing cost
PEST Analysis and schedule uncertainty and improving productivity.
Governments can contribute by providing access to areas
It is an investigation of the important factors that are
that are currently off-limits to the industry and adopting
changing which influence a business from the outside like
efficient and coordinated greenhouse gas emissions
change in government and policies, economics, social
regulations.
trends and living standard and technology.
The certain areas of difficulties and the ways to face the
After understanding the various issues arising after SWOT
challenges of a growing demand for steel in India are
and PEST analysis, revival factors and the kind of strategy
mentioned here.
can be devised and followed. These will provide various
challenges and opportunities for developing a turnaround Vertical and Backward Integration and Moving towards
by the Indian steel industry. The struggling of Indian steel Raw Material
industry with high manufacturing costs, long production
cycles and capacity bottlenecks elaborate a detailed Coking coal, iron ore and scrap shortage are responsible
technical blueprint that can show the required technical for the increased cost of production, coupled with low
improvements. average prices of Rs 17000 to Rs 18000 TPA in the past.
Integrated players with their own captive mines for iron ore
Challenges for Revival and Growth of Steel in India: and coal will find it an advantage as they will be shielded
Suggested Ways from the fluctuating prices of raw materials. In steel, vertical
integration is still very valid and a very important supply
The growing self-confidence of our steel industry is
chain strategy.
manifested by the fact that Indian producers are now
enlarging their global reach and presence. De-integration of Process/Consolidation
The key drivers of steel demand and growth in India are: Consolidation within the industry is the need of the hour as
it might generate benefits of economies of scale and
í Industry driven economic growth;
improve labor productivity. Also, a set-up of semi-finished
í Infrastructure development; capacities near the place of availability of raw materials
and capacities for finished products near the place of
í Raw material security through adoption of appropriate consumption will act as a major booster for the players
policy; within the industry due to the savings in freight cost.
Consolidation of companies also means consolidation of
í Growing population and low per capita steel
their supply chain, resulting in changes in distribution
consumption;
network, transport consolidation and consolidation in
í Housing and high degree urban development; sourcing policy of raw materials.

í Steel intensive products demand like high demand in Long Product Cycle and Product Differentiation
the auto sector; Increased focus on branded products could allow the
í About 100000 MW new capacities (90% of present) producers to charge a premium for their products and
will be added in power sector in next seven years. improve their average per tone realizations. Also, increased
This should also act as strong driver of steel growth. focus on value-added products will help improve revenues
for companies as cold rolled coils, galvanized steel and
The Indian steel manufacturers are faced with some major color coated steel enjoy better per tonne realizations than
problems and concerns, which work as inhibiting factors to Hot Rolled (HR) coils.
their effort towards gaining the competitive edge and growth
of the sector. Steel has very low barriers in terms of product differentiation
as it doesn't fall into the luxury or specialty goods and thus
Steel demand will grow and steel producers of India have does not have any substantial price difference. However,
not only to bridge the gap in demand but also to feel their certain companies like Tata Steel still enjoy a premium for
presence globally. In order to meet this objective, various their products because of its quality and its brand value
planning and settlements/steps to be taken on urgent basis created more than 100 years back.

Volume 91, October 2010 19


194263 Table 2 Cost competitiveness through benchmarking
200000
175000 Parameter Indian International
Outlay, Rs Crores
150000 Blast furnace, t/m3/d 1.3 – 2.2 2.5 – 3.5
Sinter plant, t/m2/h 1.2 – 1.5 > 1.8
125000
Coke rate, kg/ thm 450 – 610+ 350 – 400
100000 Steel making, blows/year/working converter 4K – 4.5K 6K – 10K+
72530
75000 BOF lining life (number of heats) 2K – 10K 5K – 10K+
43560
50000 Cont casting, m/min
25000 Slab 1.0 – 1.9 1.4 – 2.5
3315 1000
Billet 3.0 – 3.5 3.0 – 4.7
0
Civil Ports Shipping Roads Railways Bloom 0.5 – 0.9 0.5 – 1.0
aviation and Hot strip mill
bridges Mill utilization, % 70 – 78 85 – 90
Figure 5 Amount of expenditure in improving infrastructure Yield from slab, % 96.3 – 97.6 98.5
Cold rolling mill
Long Contracts/Marketing Alliance Mill utilization, % 56 – 64 90
Yield, % 92.7 – 94.3 95+
Players within the industry enter into long contracts for their
Specific energy consumption, GCal/tcs 6.45 – 8.5+ 4.5 – 5.5
finished products with automobile original equipment
CO2 emission, kg/tcs 2600 – 3300 1200 – 1800
manufacturers. This will mitigate demand risks, ensure high
product off-take and better capacity utilization. The
marketing alliance between TATA steel and SAIL through Table 3 Comparison of input costs
METAL-JUNCTION is an exemplary in this regard.
China India
Government Investments Power US cents/kWH 4.5 9.0
Freight US cents/t/km 0.96 1.6
Increased infrastructure spending by the Government of Finance Interest rate, % 6 10
India and development of roads could generate significant
savings in freight and transportation cost, making Indian
steel companies and other industries globally competitive. manufacturers went for technical tie ups with leading steel
producers of the world and technical universities in India
Government has very ambitious plans in the Eleventh Five- and abroad.
Year Plan as depicted in Figure 5 but the actual expenditure
and implementation to be brought in reality7. Cost Competitiveness of Indian Steel Industry

Impact of Liberalization The cost competitiveness of Indian steel industry in terms


of various process benchmarks can be seen in Tables 2
The economic reforms initiated by the government in 1991 and 3. The cost of major raw materials like iron ore, coking
have added new dimensions to the industrial growth in coal, and other raw materials is less in India among the
general and steel industry in particular. Some of the countries mentioned. The labor cost is low, but it is
important features due to liberalization are: neutralized by its low level of productivity. The financial cost
and the cost of power, oil and some other materials are
í Licensing requirement for capacity creation has been high. Energy accounts for about 35% to 40% of the cost of
abolished; steel production. The above is depicted11-13 in Figure 6.
í Steel industry has been removed from the list of Steel industry is a capital intensive business. It is estimated
industries reserved for the state sector; that to set up 1 Mt/a capacity of integrated steel plant, it
í Restrictions on external trade, both in import and requires between Rs 25 bn to Rs 30 bn depending upon
export, have been removed; the location of the plant and technology used.

í Import tariff reduced from 105% in 1992 to 1993, to Economies of Scale


30% in 1996 to 1997; As far as the sector forces go, scale of operation does
í Other policy measures like convertibility of rupee on matter. Benefits of economies of scale are derived in the
trade account, permission to mobilize resources from form of lower costs, R& D expenses and better bargaining
overseas financial markets, and rationalization of power while sourcing raw materials. It may be noted that
existing tax structure. those steel companies, which are integrated, have their own
mines for key raw materials such as iron ore and coal and
There was expansion of the steel sector after the economic this protects them for the potential threat for new entrants
reforms. The new entrants as well as the existing to a significant extent.

20 IE(I) Journal–MM
1000 Others Labour pose any significant threat to steel as the latter cannot be
Energy credit Energy
Raw materials replaced completely and the cost differential is also very
Depreciation and interest
high. In the domestic steel industry, demand still exceeds
800
171 the supply. India is a net importer of steel. However, a threat
157 from dumping of cheaper products does exist. Plastics and
160 143
600 155 composites pose a threat to Indian steel in one of its biggest
160 markets — automotive manufacture.
153 398
383
400 399 372 Utilization of Idle Assets
289
245
307 Steel industry is a capital intensive industry, in the process
200 123 98
77 57 35 89 of development a lot of idle assets have been generated
58 36 66 81 108 88 65 both in terms of physical and production. The companies
63 40 71
0 34 51 43 55 46 are in delima to choose and how to utilize them.
–72 –66 –79 –91 –102 –89 – 68
Upstream Supply Chain and Challenges of Remote
South Korea

China

Global average
Brazil

CIS

India

Japan

– 200 Logistics

Any supply chain will have its own bottlenecks and


challenges. In the case of steel, the upstream supply chain
is faced with a few major challenges. The supply chain, in
Figure 6 Cost of production of crude steel
the case of steel, starts from mining supplies.
Government Policy As Indian steel producers gear up for augmenting their
capacity and produce steel more cost efficiently, various
The government has a favourable policy for steel
inputs at competitive prices are required for steel making
manufacturers. However, there are certain discrepancies
like coal, power, fuel and oil. Although India has huge iron
involved in allocation of iron ore mines and land acquisitions.
ore reserves, development and exploitation of iron ore
Furthermore, the regulatory clearances and other issues
reserve would require huge infrastructural resources like
are some of the major problems for the new entrants.
roads and railway linkages with mine locations. Higher
The policies must now shift focus from protectionism to import of coking coal would involve development of ports,
competition and development, to break the vicious circle better transportation infrastructure to and from ports. The
of high prices and low demand. Indian steel industry has efficiency of Indian ports is affected by low productivity, high
by and large operated in an insulated environment with high costs, long vessel turnaround times, and lengthy customs
custom tariffs and non-tariff barriers. It must be realized delays. Shipment from India to the USA costs 20% more,
that the competition changes the entire work culture, than from Thailand and 35% more than from China.
objectives and the efficiency of an organization to achieve Expanding India's steel sector depends on lower port costs
global competitiveness and several industries in India have for handling key inputs such as coking coal which is
already achieved this objective. predominantly imported, as well as servicing potential steel
exports
Moreover, the lack of coordination between different
departments/ministries and state governments are also a Remote Logistics Management (RLM) is a process to
matter of concern. manage complex supply strategies for various supply
materials, spare parts and items of equipment which are
Bargaining Power of Suppliers required at remote locations, for example at the mine site.
The bargaining power of suppliers is low for the fully Any maintenance order will automatically trigger the correct
integrated steel plants mine, for example, SAIL, Tata Steel, replenishment orders based on the predefined business
as they have their own mines of key raw material like iron rules assigned to the supply materials, spare parts and items
ore, coal etc. However, those who are nonintegrated or semi of equipment for permitted supply strategies. Any required
integrated has to depend on suppliers. An example could material or items of equipment can be supplied by a central
be SAIL, which imports coking coal. Globally, the top three distribution center, or by a vendor via the distribution centre.
mining giants BHP billiton, CVRD and Rio Tinto supply
nearly two-thirds of the processed iron ore and command Challenges of Solid Waste Handling and Emission
very high bargaining power. In India, NMDC is a major Management — Green Supply Chain
supplier to stand-alone and nonintegrated steel mills. The iron and steel industry involves a myriad of operations
Threat of Substitutes which generate vast volumes of air emissions, liquid
effluents and solid wastes. Environmentally suitable means
Usage of aluminum has been rising continuously in the of disposal of this hazardous waste is a priority but
automobile and consumer durables sectors, it still does not unfortunately this area has not been addressed properly.

Volume 91, October 2010 21


There will be more regulations from both government and ª Identify the possible scenarios and prepare
society to arrest the emission and recycle the waste forecasts;
generated in various processes.
ª Forecast the infrastructure needs;
Low Labour Productivity
ª Identify the stages of development, lead times and
In India the advantages of cheap labour gets offset by low triggers.
labour productivity; for example, at comparable capacities
labour productivity of SAIL and TISCO is 75 t/man year í Be prepared means
and 100 t/man year, for POSCO, Korea and NIPPON, Japan ª Understanding the constraints to growth;
the values are 1345 t/man year and 980 t/man year14.
ª The cost of being ‘under prepared’ for rapid growth
Cooperation Necessary for Development of Steel can be much greater than the cost of being ‘over
Industry prepared’ for slow growth;
All the eastern states of India should work together for the ª Having strategic plans in place — is challenging
steel industry to flourish. Emphasis shall be given on the because the ‘industry’ is not a single body.
need for better cooperation among the states for proper
development of the steel industry in the region along with í The shape and timing of growth curves is hard to
the cooperation amongst steel makers. The various bottle predict
necks are discussed in operating and expert committee
meetings by major steel makers. ª Timing may be affected by as yet unforeseen
economic, market and political events;
Implementation Challenges — Mobilization of Financial
Resources and Delays ª Timing is less important in enabling infrastructure
plans than;
Non-Completion of Infrastructural projects in the stipulated
ª The need always to be prepared for the next step.
time frame is going to pose a significant risk for the Indian
steel Industry. Many Fls have refused to offer loans to the Strategists, now facing the most profoundly uncertain times
Indian Steel companies which have affected the expansion in their careers, are creating disaster scenarios that would
programmes of all majors like JSW, ISPAT, TAT etc. have been unthinkable until recently and making the
preservation of cash integral to their strategies. Strategies
STRATEGY FORMULATION : UNDERSTANDING THE
are developed at three levels, namely, corporate, business
PROCESS
and functional level and are integrated in order to achieve
Value Creation Strategies in the Steel Industry essentially sustained growth and turnaround. The points to be
looks at the forecasted demand and supply of steel, the considered while making strategies are15
value chain, future trends and company strategies. It
í Be realistic about scenario planning;
describes the opportunities and potential constraints for
steel companies to create additional value by taking í Intense monitoring;
advantage of the ‘downstream space’.
í Looking beyond the crisis.
Johnson and Scholes (exploring corporate strategy) define
strategy as follows 15: Whole process is shown in Figure 7.

‘Strategy is the direction and scope of an organization over


the long-term: which achieves advantage for the
organization through its configuration of resources within a Futures thinking
challenging environment, to meet the needs of markets and Corporate culture
to fulfil stakeholder expectations’.
Strategic intents
í Understand the strategic context
Types of strategy
ª Global supply demand balance market; Strategic planning
Business strategy

ª Technological and global forces; Evaluation

ª Infrastructure constraints and opportunities; Analysis

í Plan for the range of scenarios for growth.

ª Any single forecast of production will be wrong; Figure 7 Business strategic approach

22 IE(I) Journal–MM
Developing scenarios in greater depth, monitoring collaborative arrangements among competitors in mutually
strategies more rigorously, and remaining focused on the beneficial areas could be explored.
long term will all help strategists boost the odds of creating
plans that can lead their companies through the turbulence Joint R&D may save a lot of investments and joint marketing
and revival of their business and growth towards excellence in noncompetitive areas will help in getting better results at
and competitiveness. lower costs. However, as the Indian steel industry is
extremely fragmented, it will be more reasonable to expect
Over and above the most important thing is to manage the an evolutionary rather than a revolutionary consolidation.
strategy through ‘strategic decisions’ that answer the Example: once SAIL was planning to change business
questions asked while formulating it. restructuring based on long and flat products and the
strategy of corus16 is shown in Figure 8.
Transforming growth of Indian Steel Industry :
Through Restructuring Financial Restructuring

Even the best change plan will not achieve sustainable With steel and textiles being the two areas where most
business results, unless it is directly tied to the company’s Financial Institutions (FIs) have huge NPAs, the two areas
organizational and business strategy. Restructuring evolve have been declared as no-go by the FIs.The restructuring
with senior management and through internal teams, to plan for companies like Jindal Vijaynagar Steel (JVSL) and
analyze the business, review its strategy and highlight the the Mittal-controlled Ispat Industries (IIL) have been again
challenges to a successful implementation. The need is to stopped, albeit temporarily. Restructuring of high cost debt
understand capability and appetite for change so that steel is estimated to increase their competitiveness in the global
demand grows upon strengths and mitigates weaknesses. markets with better ability to manage the cyclicality of the
industry. The initiative by the steel companies to go for
í Strategies for growth External Commercial Borrowings (ECB) and FCCB for
replacing high cost debt is aimed at further reducing the
ª On the demand side
cost of debt. The companies should try to remain in black
è Extensive promotional campaigns; and maintain sound financial health with focus at
repayments of borrowings and disinvestments.
è Strengthening of rural delivery chain;
The recent upturn in the sector enabled many companies
è Encouraging infrastructure development. to pay off their long-term debts early and, in general, interest
payments have also come down. Essar Steel, for instance,
ª On supply side has come out of the purview of CDR (corporate debt
restructuring) by repaying its entire CDR debt of Rs 2800
è Creation of additional capacity;
crore. In the process, it has brought down the average
è Removal of bottlenecks in the availability of raw interest cost from 11.6% to 8% to 9% per annum. Mukand
material; has pumped in funds from the sale of land it owned in Kurla,
thereby reducing bank borrowings. And Bhushan Steel has
è Encourage R&D; paid off a lot of its high-cost debt. There is thus a need to

è Invest to create professional and technical man


power. The corus way
The future for corus
Strategic Business Restructuring Corus

Objectives 2006 to 2007


The effect of globalization on steel industries in different
regions or countries has not been uniform. Each region is
unique in its own way in terms of raw materials availability, Restoring success The corus way
technology adopted, market conditions, trading policies, etc.
More differentiated
The divergent strategies adopted for restructuring by steel Safety
Operational products
industries in different countries/regions provide the right performance
Service
Continuous
perspective for building a turnaround strategy for Indian Savings improvement
steel industry. Business restructuring is a process by which
companies are transformed into entities that are fighting
Strengthening the Access to low cost
fit. The process includes rightsizing of manpower, balance sheet steel making
concentrating on core competency, hiving off of non-core Growth
Invesments More selective
assets, prioritizing capital expenditure decisions and raising Organic growth business portfolio
self sufficient profit centers. Redesigning corporate key
processes is essential in this respect. Increase in vertical
integration through possibilities of strategic alliances and Figure 8 Business strategic approach of CORUS

Volume 91, October 2010 23


religiously monitor important parameters like sales, gross management shall highlight the benchmarked parameters
margins, interest and depreciation, profit after tax, net worth, as shown in Table 2.
total debt and debt equity ratio. The key feature of a financial
restructuring would be: For example, if the demand in India or abroad becomes
less then capacity utilization will go down and in turn the
í Restructuring of asset values by writing down to the cost of production may go high. In this situation operation
extent of interest capitalised; decisions are taken in compliance with business objective,
and with the functional objectives of the market, finance
í Writing off loans and interests to the extent possible; and human resource department for restructuring and
liquidity management. This is equally true for the acquired
í Restructuring of capital and liabilities through reduction and merged production units.
of debts by financial institutions, to the extent possible;
Technological restructuring towards latest technology to
í Reduction in plant inventory through just-in-time improve productivity and reduce wastage for efficient
procurement; operations and continual improvement in best maintenance
í Strategic partnership in non-core businesses; practices are required to be followed. Moreover, strategic
timely decisions to upgrade and complete utilization of
í Outsourcing of non-core services. existing capacities, elimination of bottlenecks in production,
along with identification and starting of idle production
Divestment is a form of retrenchment strategy used to capacities are key to revival.
downsize the scope of business activities by selling, closing,
or spin-off a strategic business unit, major operating Indian steel industry faces potential availability constraints
division, or product line. This move often is the final decision in high grade iron ore and coking coal inputs, as high grade
to eliminate unrelated, unprofitable, or unmanageable iron ores are generally earmarked for exports and
operations. indigenous coals are having high ash content. Hence,
development of technological alternatives, such as, sponge
The government is considering divesting some of its stake iron instead of pig iron, which can be produced with low
in the country's largest steel producer SAIL and the same grade coal, the COREX process for pig iron manufacture,
may be discussed in the PSU's board meeting. The equity again using low grade coal, and the Romelt process which
sale could go along with the proposed public issue of the makes pig iron from even iron ore fines. POSCO is coming
PSU. with FINEX technology, which doesn’t require coking coal
and lump iron ores. Implementation of Dry-cleaned and
Financial restructuring will have a positive impact on the Agglomerated pre-compaction System (DAPS) allows use
profitability of the company through reduction of interest of non or low coking coals. Preheating of coal before
and depreciation charges as well as efficient deployment charging enables use of 25% non-coking coal in coal blend.
of capital. Stamp-charging, in place of top-charging eliminates use of
prime coking coal (for example, TATA Steel). Non-coking
Operational and Technological Restructuring
coal can also be used in Partial Briquetting of Coal Charge.
It is required by industry to benchmark productivity by Further, natural gas can be used in Blast Furnace, which
understanding the productivity gaps at the operational level reduces usage of coke by 30%. All the technologies talked
(for example, scale, organization) and adjusting for about must be equipped with latest state of art automation
differences in relative costs of labor and capital. Apart from and process models.
this human factor in understanding why managers do not Infrastructural Restructuring
improve operations along with external environment for
improving and expanding operations. It aims to develop both internal and external infrastructures
to make the growth conducive, ie, enabling infrastructure
Operational management has primarily focused on without which growth cannot occur and supporting
improving current levels of efficiency and output in infrastructure which follows growth but is not fundamentally
incremental measures. Strategic management on the other scarcity of resources or barriers to implementation. When
hand has been addressing the technological needs for growth accelerates then infrastructural restructuring based
ensuring added edge to the competitiveness of the on business strategies particularly for land at appropriate
company, by probing and keeping future market-product location will become bottleneck and the factors affecting
linkage in perspective. Strategic technology management, demand picture is shown in Figure 9.
therefore, has involved quantum jump in technology status,
continually reducing the cost of production while improving In 2005 to 2006, JSW commissioned a 100 MW captive
product quality. The Company's competitive edge depends power plant in Vijayanagar, which helped reduce power
largely on how effectively strategic technology shifts are costs by nearly 25%. Earlier it used to buy the power from
managed and nurtured internally while encouraging outside and paid Rs 2.60 per unit. But now, this cost was
operational technological improvements. The operational reduced to Rs 2 per unit. This will result in a benefit of

24 IE(I) Journal–MM
Identify Data from sales, profit, etc must be used to evaluate the
projects, Ports progress and success of the strategy and to inform of
lead times
Railways changes to the transformation and restructuring in the light
Supporting Enabling
and trigger
Dams of it.
volumes
Pipelines Skilled workers
Power
Marketing approaches to brand products will not only
distribution enhance customer acceptance and loyalty, but also allows
Identify Power generation Dwellings steel companies to charge a premium. Accordingly, it is
projects and Schools
Airports Health being witnessed that companies like Tata Steel, SAIL, Essar,
timing under Roads
different Community JSW, Jindal Stainless, increasingly focusing on branding
growth steel. For Tata Steel, branded products accounted for 25%
scenarios Macro Micro
share in flat products and 31% share in long products, sales
Develop scenarios for incremental population
during H1 financial year 2005 (against 21% and 30%,
impact as the fundamental driver of local
government and agency planning respectively, in H1 financial year 2004). Tata Tiscon, Tata
pipes, Tata agrico, Tata shakti are some of the brands from
Figure 9 Factors for infrastructural restructuring
Tata steel. SAIL is having SAILJYOTI for GP/GC plates/
close to Rs 100 crore. Bhushan Steel has captive power sheets, SAIL-TMT rebars for construction, SAILCOR for
plants in Khopoli and will set up a 2000 MW thermal power wagon and coaches, SAILMA for earthmovers and bridges,
plant in Orissa. Essar Steel has power supply agreements SAIL-HITEN for ATM machines, SAIL KAVACH for bullet-
with Essar Power and Bhander Power. proof jackets. Innovative advertisements also add to brand
value17.
SAIL is already having dedicated power plants and is busy
with new proposals based on coal bed methane (CBM). Restructuring in Government Policies and Review
Further, JSW — which was dependent on the Goa port System
earlier — has set up a dedicated jetty. Freight costs have
come down due to this. The company paid Rs 55 lakh The government to have a mineral policy in favour of Indian
demurrage (charges levied if a vessel is berthed beyond companies as china will be a major competitor to overcome.
the time allowed or agreed upon) in 2004 to 2005. In 2005 The fast decision for allotment of leases of mines etc to be
to 2006, it didn’t pay any. Indian companies are also taken based on certain rules and regulations to promote
engaged in backward integration to mitigate risks. For growth and expansion of Indian steel industry. Technology
instance, Bhushan Steel and Strips buy hot-rolled steel and policy is to be so designed by the government that it will
converts them to high-end cold rolled and galvanised steel generate the thrust to update the technology by the steel
for auto and white good application. Today, it is setting up a producers to have clean and healthy India. However, the
3 Mt steel making and hot rolling facility in Orissa. major restructuring is required in the method of review of
the policies and implementation of the same.
Restructuring in Marketing Approach
STRATEGIES FOR REVIVAL AND GROWTH ON
Increasing and promoting the steel consumption could INDIAN STEEL INDUSTRY
prove to be a potent medium-term strategy for the Indian
steel manufacturing units. New avenues should be explored The strategy suggested for the reversal of the steel industry
and market expanded for steel companies to turnaround in India is double layered in nature, effecting the reversal
specially thrust on rural marketing. The restructuring in the and at the same time sustaining the reversal. The strategy
aggressive market approaches will bring the image of the has to be growth and survival oriented. The survival part
steel companies. This includes alliance with the companies, would assure the survival of the industry in the fierce
making of strategic business units and e-business. Despite competitive atmosphere and the growth part would boost
selling products at a reduced margin, the ultimate consumer the sustainable growth of the industry. The two different
had not benefited because traders and other intermediaries parts of the strategy has to be integrated into one to have
reaped high profits after judging the local demand-supply the expected results.
situation, this is the place where real restructuring in
marketing-selling is to addressed. The strategies are based on time frame make the
companies ahead of competitors. These include short term,
The marketing strategy shall focus around: medium term and long term formulation at corporate,
business and functional level to revive the demand and
í Development of a system so that company production attain growth.
and customer specification can be met at the same
time or (customization); Short Term Strategies : Quality Reinforcement
í Giving quality and specification which is of world level; The short-term plan is aimed at providing a lease of life to
í Creating competitive differentiation through focused the ailing steel industry. It would also help it to withstand
marketing approach. the adverse pressures of the environment and move

Volume 91, October 2010 25


towards growth and development. The short-term plan Strategic Decision to Promote Innovation
would also provide it with a breathing time for working a
potent strategy for future. The Austrian economist Josef Schumpeter once declared
that economic downturns are ‘a good cold shower for the
These shall aim at the following issues: economic system’. Economic downturns can have positive
effects; they force companies to increase their efficiency,
í Cost reduction by minimizing maintenance and cut waste, and strive to do things in smarter ways.
operational cost;
All companies have to cut costs, and deciding what should
í Focused marketing with shorter product cycle; stay and what should go is the first challenge that faces
í Utilization of idle assets and maximization of revenues; them. One of the early victims of downsizing is often
spending on innovation activities such as R&D, training, or
í Technological improvements; education budgets. Long-term projects are shelved, hiring
is frozen, and workers are made redundant. Worse, risk
í Lowering fixed costs-manpower reduction;
capital evaporates. Unfortunately, this is akin to patients
í Focusing on core competency. deciding to reduce expenditure by not spending money on
medication (as, indeed, has been reported recently).
According to analysts from Barclays Capital, the outlook
for steel demand in the short-term appears very weak, with During economic downturns, innovation is the single most
little foreseeable strengthening in consumer activity. With important condition for transforming the crisis into an
the current market scenario, it would be very difficult to see opportunity. And while many businesses simply won't be
steel demand picking up before the second half of 2009. able to afford further investment in innovation, governments
Infrastructure sector is the biggest consumer of steel should recognize that innovation systems, with all their
industry, but the infrastructure projects could be put on hold academic, industrial, and public components, are strategic
or delayed as tightness in credit markets restricts the national assets that need to be protected, just like the
availability of finance with high borrowing costs have made financial and housing sectors.
it difficult for companies to raise capital.
While operating efficiently in the present, one has to
In order to utilize the existing raw material and process constantly strive to innovate effectively for the future.
technology certain temporary steps can bring operational
í Operational management of technology;
cost on lower side by using non-coking coal, natural gas in
blast furnace, use of by-products as input etc. í Strategic management of technology;
In order to arrest the recurring problems and quality issues í Fully exploiting existing technology;
the concept of quality circles, six sigma teams and predictive
and preventive maintenance practices shall be followed to í Implementing new technology to create competitive
improve effectiveness to achieve growth through cost advantage;
reduction.
í Integrating technology strategy with business strategy.
In maintenance practices, the concept of zero defects has
been felt necessary for improving overall efficiency. Figure 10 shows the relationship between competitive
Availability of equipment is very important for production of environment and technological innovation
quality products at low cost. The maintenances are done There are two options for any steel player in the world to
on predictive and condition based. The predictive have a competitive edge in this red-hot competitive steel
maintenance tools such as thermal imaging, mathematical
modeling etc are helpful in reducing cost and efficiency of
the plant and various linkages in the process are not
disturbed. Setting up an effective maintenance program
Cost curve having slow technological
using condition based monitoring system (CBMS) boosts High development
Production cost

the productivity of plant equipment by increasing its The difference in cost


availability through avoiding unplanned shutdowns and competitiveness due to
decreasing the time needed to make repairs. Common innovation
techniques used for condition monitoring are : vibration
analysis, shock pulse measurement analysis, wears debris Cost curve having fast
analysis and thermography. Low technological development

The way out is to utilize the idle assets and maximize the Past (low) Future (high)
revenues by aggressive marketing and collection of Time (intensity of competition)
payments along with efforts to select products and markets
that give maximum net sales realization and return. Figure 10 Competitive environment and innovative technology

26 IE(I) Journal–MM
market — consolidation to control the price of steel by factor in the survival of the Indian steel industry in the age
controlling the supply. Examples: Mittal Steel’s acquisition of globalization. The cost reduction would be the main
of its rival arcelor and Tata Steel’s acquisition of corus, the aspect of the improvement pertaining to the competitiveness
second largest steel producer in Europe, reducing cost by of the industry. The manufacturers under the steel industry
having control over the raw materials for a long term basis. in India have to focus their attention in the areas such as:

Major players in the steel industry to adopt a collaborative í The reduction in the cost of operations;
and competitive approach to create distribution channels
in semi-urban and rural areas; share best practices to í The reduction in the costs pertaining to the working
become cost competitive; effectively tackle environment capital;
issues; focus on development of skills of steel industry í The reduction in the costs pertaining to the production
personnel; and develop products that are best suited to the inventory or stock that is not sold;
needs of Indian steel users.
í The improvement in the economics operating in the
LONG AND MEDIUM TERM STRATEGIES : POLICY technological aspects of production;
AND ORGANIZATIONAL REINFORCEMENT
í The transposition of basic materials of production;
The key strategies which companies can adopt in this
scenario is to focus on value-added products, rationalize í The sources of the procurement should be different.
cost structure through better manpower planning, logistics
and raw material sourcing. The companies with a focus on Technology Transfer, Technology Adaptation and
the domestic market are likely to be more favorably placed, Innovation
given the relatively stronger demand from the local users.
Indian companies lack experience in managing innovation
Raw material security to drive merger and acquisition in
and there are no easy recipes to follow. Intellectual Property
the long-term.
Rights (IPRs) play an important role in protecting innovations
Larger Mines and Fragmented Small Players from being copied by others and companies now have to
formulate IPR strategies that complement their competitive
Presently 300 mines produce 206.4 Mt of iron ore, where strategies.
mines of 2 MTPA and above are only few run by public
sectors, large private sectors and government undertakings. Lack of expenditure in research and development can be
It is the need of the hour to combine small mines and run seen in the balance sheet of the Indian steel majors. There
only large mines to get the following benefits : is need of Technology push from the R&D for:

í Larger mines have higher profitability to take care of í From specific project requirements (user specs);
CSR, environment;
í Product development strategy and evolution (driver
í Loss of ore in mine barriers will be minimized; approach);

í Lower cut off ore can be mined with better technology. í From competition analysis (follower approach);

It can be seen from Figure 11 that 39.6% of crude steel í Tuning technology to business.
production is by other small steel makers which required
R&D which was considered to be a technology incubator
attention as well11, 9.
(in the past) but today it linked to the business process by
Cost Competitiveness of Indian Steel Industry creating leading edge products and processes.

A long term strategy is required to become cost effective Lack of adoption of scientific mining methods, especially
for sustainability. The reduction of the cost is another major by small players, leads to inefficient extraction of ores from
commercial mines. There is a need for ore miners, as well
as the state governments to focus upon adopting the latest
Others 39.6% technology for ore mining for supply at pace and good
SAIL 26.6% quality.

When additional capacity will come on-line, the oversupply


situation will become more dramatic with respect to the
ESSAR, ISPAT product mix leading to cut-throat competition. Therefore,
and JSWL 16.5% TISCO 10.2% focus on producing wider product-mix with emphasis on
RINL 6.9%
value added products and improved product quality to be
made during technological plans for the projects.
Figure 11 Share of different steel plants in crude steel production Developing countries like India cannot always afford to
in India develop their own technologies. They need to import many

Volume 91, October 2010 27


Table 4 Steel sector — investments looking good

Company Project Capacity addition, Mt Investment, Rs bn Expected completion, year

Tata Steel Jamshedpur exp, Phase II 2.9 45.5 2010


Tata Steel Orissa steel project 6.0 220.0 Phase I of 3 Mt, 2010
Tata Steel Jharkhand steel project 12.0 420.0 NA
Tata Steel Chattisgarh steel project 5.0 180.0 NA
SAIL Modernisation 10.4 530.0 2010
Rastriya Ispat Nigam Vishakapatnam exp 3.3 86.0 NA
JSW Steel Karnataka, Phase II 3.2 70.0 2010
JSW Steel Jharkhand steel project 10.0 350.0 NA
JSW Bengal Steel West Bengal 9.2 350.0 Phase I of 3 Mt, 2010
Arcelor Mittal India Orissa steel project 12.0 400.0 NA
Arcelor Mittal India Jharkhand steel project 12.0 400.0 NA
Posco India Orissa steel project 12.0 510.0 NA
Ispat Industries Maharashtra 1.4 20.0 2011
Ispat Industries Maharashtra 5.0 60.0 2015
Ispat Industries Jharkhand steel project 2.8 67.5 NA
Ispat Industries Karnataka 3.0 71.5 NA
Essar Steel Chattisgarh steel project 3.2 70.0 NA
Essar Steel Hazira SEZ 3.9 105.0

technologies from developed nations. Since late ‘50s, large According to an estimate, with the growing need for oil and
number of steel producers in India went for technical gas transportation infrastructure, a US$ 118 billion
collaborations with the world majors. Many public sector opportunity is waiting to be tapped by steel manufacturers
steel plants were built with collaboration from countries like in the next five years. Indian steelmakers are set to make
United Kingdom, Germany and erstwhile USSR. In earlier the most of booming global demand for steel pipes and
years, many of these plants faced problems in their tubes with the government withdrawing the 10% duty on
collaboration projects. the exports of these products. According to a study by ICICI
Direct, Indian steel companies are likely to get 19% of the
Export Market Penetration total global demand in the years to come.
It is estimated that world steel consumption will double in Therefore enhancing domestic capabilities to offer high end
next 25 years. Quality improvement of Indian steel products for the high end application segments in domestic
combined with its low cost advantages will definitely help in markets is the biggest challenge.
substantial gain in export market. Signs of revival are being
Capacity Expansion and Technology Upgradation :
witnessed in overseas markets. Iraq, for instance, is
Quality Issues and Project Management
committing more than $40 billion in reconstructing its entire
war ravaged cities. Iran and other countries in the Gulf are Capacity enhancement through technology upgradation and
likewise pumping in a lot of money in infrastructure. modernization is called by the demand in steel and the
stringent quality issues of the customer and some of the
Once the government accelerates investment in capacity expansion programs are mentioned 5,6,20 in
infrastructure, steel consumption will go up manifold. Table 4.
Construction of grain silos, roofing in rural sides,
construction of natural gas pipelines and changes from The need for steels with superior performance capability at
bamboo scaffoldings to steel will spur domestic lower cost has seen a steady increase over the last few
consumption. Emphasis on these would be mutually decades. This has been met through continuous
beneficial, besides arresting environment damage. While upgradation of Iron and steel making and rolling
the demand for steel will continue to grow in traditional technologies which require a regular attention. The various
sectors such as infrastructure, construction, housing hindrances in the path of modernization must be removed
automotive, steel tubes and pipes, consumer durables, and planning to mitigate the past problems as mentioned
packaging, and ground transportation, specialized steel will below:
be increasingly used in hi-tech engineering industries such í As the project progresses, it may be found that the
as power generation, petrochemicals, fertilizers, etc. The scope of the project has changed which requires
new airports and railway metro projects will require a large adjustments to cost, time, quality, risk or other project
amount of stainless steel. deliverables;

28 IE(I) Journal–MM
í The ever-changing nature of our economies and í State-of-the-art on-line testing and quality control
organizations creates uncertainty on organizational facilities;
priorities. One of the most frustrating experiences a
project manager can suffer is managing within this í Envisaging Enterprise Resource Planning (ERP)
environment — while the project is being implemented; across its plants.

í A change in top management may be accompanied Many steel giants are coming with the technologies where
by a change in priorities and even in the direction of the dependencies on basic raw materials like coking coal,
expansion and other efforts; Iron ore Lumps are not there. For example, POSCO is
coming with FINEX technology.
í A full project management-training curriculum has
While the steel companies have enough resources to
been missing to address the ongoing development
finance these massive projects, major problems faced by
needs of functional management, project sponsors,
them are on the front of land acquisitions, forest clearances,
project managers and team members. The various
and iron ore mining leases for the Greenfield projects.
aspects of project management like hands-on skills
Despite all these problems, none of the steel companies
and techniques that enhance the ability to manage all
have made announcements to shelve their projects. This
elements of a project, risk management, knowledge
can be attributed to the presence of significant amount of
retention strategies and other important aspects of
high quality iron ore and coal reserves in India and the
project management success has been missing.
potential opportunities in infrastructure, auto and
Probably this is true to all the major steel projects
construction sectors. Thus, long term scenario looks
carried till date in India.
promising indeed.
Organizations have never linked their projects back to their
Focusing on each project's challenges and learning from
corporate strategies and plans, which have led, project
them will help to build a more capable and successful project
delays. One must understand how each project contributes
management capability.
to achieving corporate goals.
Focus on Reduction in Product Development Cycle
The list below highlights some of the top project
and Branding of Products with Customer Service
management challenges in past faced by Indian Steel
Industry which may continue in future also which are Increased focus on branded products could allow the
required to be addressed by the steel producers of India producers to charge a premium for their products and
for timely completion of the projects to meet the demand improve their average per tonne realizations. Also,
are: increased focus on value-added products will help improve
revenues for companies as cold rolled coils, galvanized steel
1. Unrealistic deadlines; and color coated steel enjoy better per tonne realizations
than HR coils.
2. Communication deficit;
Long Contracts/Marketing Alliance
3. Scope changes due to lack of.
Players within the industry enter into long contracts for their
4. Resource competition projects usually compete for
finished products with automobile original equipment
resources (people, money, time) against other projects
manufacturers. This will mitigate demand risks, ensure high
and initiatives, putting the project manager in the
product off-take and better capacity utilization.
position of being in competition. Management of
project Portfolio to define and set priority across all Search of New Markets
projects was really missing.
Domestic steel demand would reach 70 Mt and steel supply
The new technology to be adopted with focus on the major would touch 77 Mt by the end of the terminal year of 11th
key technological areas mentioned below: Plan, ie, 2011 to 2012. These would represent 40% and
66% growth rates respectively as compared to 2007 to
í 100% production of steel through BOF route or 2008, the first year of the Eleventh Plan period. The
alternate technology; Marketing Strategy shall focus around:
í 100% processing of steel through continuous cast í Developing such a system so that company production
route; and customer specification can be met at the same
time or (Customization);
í Provision of alternative fuel injection methods like coal
dust/tar injection in all the blast furnaces; í Giving quality and specification which is of world level;
í State-of-the-art process control computerization / í To create competitive differentiation they are adopting
automation; focused marketing approach;

Volume 91, October 2010 29


í Advertisement and Slogans (like, SAIL came out with acquisitions will tend to drive prices down though it will
a new ad/slogan ‘there is a little bit of SAIL in increase trade. For the next few years, the effect of mergers
everybody’s life, Tata — ‘we also make steel’ and on the industry would keep both prices and trade high and
ESSAR — 24 Carat Steel tag line). keeping eye on these factors proved to be crucial for the
growth of business and production. China takes a good
Branding of Products with Customer Service amount (90 Mt) of Iron ore from India. Export duties and
traffic congestions from Australia and Brazil are turning
Science is eternal, whereas, technology and products have
opportunities to India. Indian miners and steel producers
nationality and branding like SAIL’s or TATA’s product. The
should put pressure on government to have a mineral policy
core, manufactured products today are so entwined with
in favour of Indian companies as china will be a major
services, that they have become indistinguishable.
competitor to overcome.
Moreover, these services are expected by the customer as
an integral part of the product. In such a scenario, the Overcapacity is a challenge industry needs to tackle for
answer to gaining competitive advantage lies in providing future growth.
superior value to the customer, by providing customer
service with the product at a lower delivery cost. Using Contingency Planning
customer service to retain and acquire customers could
provide a new strategic advantage for steel makers. The profitability of steel industry in India is strongly linked
to variations in business cycle. Steel companies register
Value Creation Strategies heavy profits when there is boom in the economy and profits
decrease when there is depression. In the late 1990’s, the
Steel industry essentially looks at the forecasted demand Indian steel industry was experiencing a glut and this
and supply of steel, the value chain, future trends and affected the profit margins of players.
company strategies. It describes the opportunities and
potential constraints for steel companies to create additional Contingency planning might actually be the most critical
value by taking advantage of the ‘downstream space’ aspect of overall strategic plan. Just think about all the
between the rolling mills on one hand, to the automotive drivers. It shall be set to tone as to how rapid change in
and construction assembly lines on the other. technology, government regulation, globalization, change
in social and cultural aspects of consumers, pressure
The new market for the product mix has to be explored so groups, watchdogs and green marketing issues impact the
that the full capacity utilization of the plants can be made in marketing of an organization. Early diagnosis of these
spite of less consumption in the targeted sectors and areas. factors by managers of the company enables them to find
India is in search of a new market for its steel products ways to boost their company's strategic flexibility and to
particularly in South-East Asian countries, which are make proactive marketing strategy. To reduce its
showing signs of economic revival. Attempts to explore dependence on external environment, a two-pronged
additional markets in the Middle East, Bangladesh, strategy can be involved for
Myanmar, South Africa, Mexico, Taiwan and some other
countries are required to be made. Till date no steel maker í branding its products; and
has tried to the best to explore the rural market, hence the
unexplored rural market is needed to be explored. This new í moving to high value products.
focus- in essence, ‘going on offense’ — required a new
Survival Strategies
playbook, to be developed by examining the strengths,
weaknesses, opportunities and threats facing each market So what are companies doing for survival? Broadly, the
sector and providing a plan to generate steel growth20. strategies can be divided followed by the companies into
Market development strategic plans to identify key four different categories.
competitive issues, define best practices, and implement
steel solutions that meet customers’ needs and advance The first one is to move up the value chain for delivering
steel’s competitive edge in the marketplace. high value-added products. In production terms this means
producing thinner, stronger steel as well as a greater
China Factor and Global Scenario proportion of coated products, to add more value to
production. The idea is that higher value addition would be
China has substantial reserves of Iron ore but is a large able to offset high capital cost associated with expensive
steel user as well, has banned iron ore exports and in fact, modernization or greenfield plants put up earlier. Examples
actively encourages its steel producers to secure and can be given of CSN in Brazil, Anganag and Chongqing in
develop iron ore deposits outside. Therefore, the China, SAIL, Essar and Tisco in India.
international trade of iron ore is driven by China. Moreover,
with their low labour costs and huge capacities, the Chinese The second visible trend is to scrap inefficient plants. By
can compete on the price front in steel. An equally strong if reducing the capacity overhang, this eases supply
not stronger contender for the same is Korea. It is expected pressures and there is a likelihood of price rise which would
that global capacity and overproduction due to mergers and offset the mistakes of the past.

30 IE(I) Journal–MM
In the third week of March, four major EAF players in South centric processes, cost effectiveness, enhanced profitability,
Korea, ie, Dungkuk Steel, Inchon Iron and Steel, Korea Iron product quality and stake holder satisfaction. The plan
and Steel and Kangwon Industries — decided to band envisages strengthening of IT communication network,
together under a common holding company in an attempt establishing Production, Planning and Control (PPC)
to reduce excess capacity. The excess capacity (according computerization and implementation of Enterprise
to estimates, in the region of 4 Mt) would either be scrapped Resource Planning (ERP) and Manufacturing Execution
or sold to outsiders. The same decision has been taken by System (MES) to avail the benefit of transparency in
four major Japanese steel makers — NKK, Nippon Steel, negotiations and purchasing at best available market price.
Sumitomo and Hitachi. They have agreed to a production
cut of 10 Mt and another 10 Mt of capacity would be phased The software vendors should come up with specific
out of the system in the next fiscal. solutions for the steel plants as they have for other verticals.
There is a need for lot of automation in the industry. The IT
The third visible trend is the strategy followed to pick up applications can help them streamline both supply and
scrapped plants at a bargain and then turn them around. process chains that will ultimately help them reduce cost
Ispat International has become the world’s largest EAF steel and increase productivity. Moreover steel companies need
producer by picking up inexpensive steel assets at to adapt ‘business models’ for volume market and changing
throwaway prices and then reworking the plant to make it business scenario and marketing for branding the products.
operationally efficient. The company also derives a lot of
incentives from the government which also has an effect The introduction of SAP solutions within Tata Steel has led
on the cost structure of the final product. This strategy has to efficient business processes, enhanced customer
so far paid rich dividends for Ispat International. But such service, reduced costs, improved productivity, accelerated
companies are more the exception rather than the rule. transaction time, workflow management and reduction in
the number of credit management errors.
The fourth visible trend is to try to look inwards into the
local market rather than exports or imports. This is clearly ‘Post the introduction of the SAP solution, the results have
seen in the synergy between the strategies pursued by been terrific. The company has spent close to Rs 40 crore
China and Japan. Construction activity has reached a on SAP implementation, and has already saved Rs 33
saturation point in Japan. Accordingly, Japanese crore’, said by Mr R C Nadrajog, Vice President (Finance),
manufacturers are selling plants which are into long TATA Steel. The manpower cost has reduced from over
products (mostly used in the construction sector). $ 200/t two years ago, to about $140/t in 2000. The overdue
Simultaneously China, which is in a different stage of outstanding has been brought down from Rs 5170 millions
economic development, has shown keen interest in picking in 1999 to Rs 4033 millions by June 2000. The inventory
up the Japanese plants. carrying cost has drastically deflated from Rs 190/t to
Rs 155/t . To add to this, there have been significant costs
At the end of day, the strategy to scrap inefficient plants to savings through management of resources with the
cut down losses might well clinch the deal for players in the implementation of SAP.
Asian region.
Competent Workforce and Manpower
Potential Utilization through Information
Technology (IT) Many contractors do not have appropriate staffing levels to
supply planners and schedulers to large projects. When a
The advantage of a proper IT-based information system is number of projects will come for execution at a time,
that accurate information can be obtained at a much faster manpower availability will be a real constraint. One of the
rate, reducing downtime and speeding up decision-making major innovative HR practices is the use of work teams
process. Since, time is more than money, it would have with multi-skill training and responsibility. In particular, the
direct impact on cost. The objective would be to implement use of production workers for routine maintenance reduces
IT in all operations and to integrate these with day-to-day the need for specialized maintenance workers, who are
decision-making process. IT applications will help in often underutilized. The use of multi-skilled workers and
streamlining both process chain and supply chain and would fewer job classifications is critical to a high-performance
thereby result in cost reduction and increase in productivity. workplace in the steel industry.
Therefore, the need to train the manpower to make them In order to execute successful growth strategies and provide
acquaintance with the new IT tools has to be the part of the growth teams with the skills, know-how, and tools to
strategic planning for successful implementation of the generate growth opportunities, evaluate these opportunities
project. There is a need to adopt the usage of IT to harness to create a growth pipeline, and implement a growth strategy
its potential for project management at appropriate places to deliver measurable business results shall be part of the
for monitoring and control even during project execution. strategies to achieve sustainability.
Steel plants in India are still using legacy software in India.
They are unable to take advantage of IT in order to attract The methods that are adopted for the creation of wealth in
global customers. IT applications to achieve customer the Indian steel industry are also supposed to act as

Volume 91, October 2010 31


hindrances to the growth and development of the Indian and freight cost on raw material transportation for steel
steel industry. The Indian steel industry has also not been producers is reduced.
able to draw the best professionals in the steel industry
and that has been a major drawback of the industry. Reduction in Input Costs

The assignment of respective jobs as per the merit and The Ministry of Steel has also been able to rationalize the
expertise available within the organization will be a real classification of coking coal in consultation with the Coal
challenge for smooth execution of the project. Hence faster Ministry so as to reduce the impact of royalty payable on
planning and shaping of projects is required to take the this basic raw material. Import duties on several raw
services of available resources. This is to be clearly materials, such as, scrap, ships for breaking, coke, non-
understood that the so-called big advantage of low labour coking coal etc. used by the steel industry has been reduced
cost in India is more or less a myth for two reasons. It has steadily over the past four to five years.
widely seen that more man hours utilized often neutralizes Import Duty
low wage rates. Also, low wage rates are the root causes
of poor labour productivity. In the last budget, imports duties on finished steel items
have been increased as a result of rationalization of tax
Government Policies and Directives structure.
The Ministry of Steel is expected to play a crucial role in Excise Duty
ensuring harmonious and integrated growth of the steel
sector in India. Steel being a core sector, its sustained The Finance Ministry was requested not to resort to further
growth is a prerequisite for attaining the level of GDP growth increase in Excise Duties on iron and steel materials, in
envisaged in the Eleventh Five-Year Plan. The Ministry of the last few budgets. On the other hand, a case has been
Steel is expected to play the role of a facilitator to remove made to reduce the excise duty levels on all finished steel
bottlenecks faced by Indian steel sector. This includes items, especially long products (which are consumed by
ensuring the availability of raw materials, development of the construction sector) by at least 10%, as the construction
infrastructure, constant interaction with Financial Institutions sector cannot avail of MODVAT benefit.
for making provision of the needed capital and also
interacting with other concerned Ministries and Departments Strengthening of Anti Dumping Mechanism
of the Government for appropriate policy responses. To check the increasing trend of cheap imports in certain
categories of flat products especially from CIS and South
Boosting Demand in the Steel Consuming Sectors
East Asian countries, the Ministry of Steel has urged the
To boost the demand and consumption of steel an Institute Commerce Ministry and the Finance Ministry to strengthen
for Steel Development and Growth (INSDAG) has been anti dumping mechanism so that fast decision on dumping
set up in Kolkata with leading steel producers in the country can be taken.
as its members. The Development Commissioner for Iron The strategy suggested for the reversal of the steel industry
and Steel (DCI&S) has launched a National Campaign for in India is double layered in nature, effecting the reversal
increasing the demand for steel, in nontraditional sectors, and at the same time sustaining the reversal. The strategy
particularly in the construction, rural and agro-based has to be growth and survival oriented. The survival part
industrial sector. Moreover, interest rates will have to come would assure the survival of the industry in the fierce
down to enable a common man to buy a house and other competitive atmosphere and the growth part would boost
utilities the sustainable growth of the industry. The two different
Duty on Project Imports parts of the strategy has to be integrated into one to have
the expected results.
To enhance the consumption of steel in the country, the
The reduction of the cost is another major factor in the
Finance Ministry has been urged to provide a level playing
survival of the Indian steel industry in the age of
field to domestic steel producers for steel supply against
globalization. The cost reduction would be the main aspect
International Competitive Bidding (ICB) under 'project
of the improvement pertaining to the competitiveness of
imports' in the fertilizer, power, oil sectors by exempting
the industry. The manufacturers under the steel industry in
them for excise and sales tax.
India have to focus their attention in the areas such as:
Reduction in Power and Rail Tariffs
í The reduction in the cost of operations;
The Ministry of Steel has been interacting with State í The reduction in the costs pertaining to the working
Governments to provide power at reduced/ concessional capital;
tariffs especially to mini steel plants all over the country.
Similarly, the freight rates adopted by the Railways have í The reduction in the costs pertaining to the production
been rationalized after inter action with the Railway Board inventory or stock that is not sold;

32 IE(I) Journal–MM
BF top-pressure
recovery turbine BOF gas boiler
Steam recovery
Sensible heat recovery
Coking

Gas
coal Electricity recovery

Gas
Coke oven gas

Fuel saving

Continuous
caster Continuous
Hot charge rolling annealing line
Hot rolled steel
products
Hot direct
rolling
Coke dry
quenching Cold rolled steel
products
Basic oxygen
furnace
Hot Cold Batch
Blast rolling rolling annealing
Reheating
furnace furnace
furnace
Sintering machine
Hot charge rolling

Figure 12 Energy saving measures

í The improvement in the economics operating in the Baosteel China Merger or acquisition with
technological aspects of production; Magang Group [Ma'anshan]
and with Handan Steel to
í The transposition of basic materials of production. create world’s second
largest steelmaker behind
Future Strategies — use of Alternate Energy Sources
Arcelor Mittal
Scientists are of the view that use of coal has to be phase Blue Scope
out quickly or risk an uninhabitable planet. Controlling the
Steel Australia Disposal of downstream
emissions of carbon dioxide (CO2) as a measure against
cold rolling / coating
global warming is one of the crucial environmental issues
ventures [Asia Coated
that the steel industry must undertake. If steel industry does
Product Operations] in
not abled to take care of these factors, a day may come
Thailand and Indonesia;
when production is required to stop. This may lead to
perhaps also of North Star
stoppage of many steel plants affecting the supply-demand
joint venture in the USA to a
gap. Moreover, the cost of energy will be very significant in
large CIS steel group
driving the steel industry, calling for saving of energy at
different levels of production. A schematic of potential areas Bohler
of saving energy14,19,20 is shown in Figure 12. Uddeholm Austria Special steels opportunities
Case Studies : Strategy for Revival and Growth in Eastern Europe
Cleveland
Company Country Strategic
Cliffs USA Corporate governance
ArcelorMittal Luxembourg Sale of selected Central issues
European steel assets. Mine Corus UK Long term exit from UK
safety improvements in steelmaking including
Eastern Europe. Longer- Teesside
term downstream pursuit of
GSHL Nigeria Long-term start-up of
construction markets,
Ajaokuta driven by medium-
including building design /
term ramp up of
fabrication / distribution /
downstream production
erection jv’s in Asia
Mittal Steel
Azovstal Ukraine Leverage of cost advantage/ Krivoy Rog
strategic localization through [formerly
regional M&A Krivorozhstal] Ukraine Switch (perhaps just partial

Volume 91, October 2010 33


initially) from long to flat hot example, Liberia] fed by
rolled products, making use local iron ore and low cost
of local iron ore for the local gas
production of higher quality
steels Thyssen Krupp Germany Joint ventures / partnerships
looking East
Mittal Steel
Termitau TISCO China Melt shop upgrade and
[formerly capacity expansion;
Karmet] Kazakhstan The priority need seems to reorientation to special
be mining health and safety steels
improvements US Steel USA Acquisition led business
growth and / or Greenfield
Nippon Steel Japan Consolidation with JFE
investment in South America
followed by facility
rationalization and internal Voestalpine Austria Growth beyond 500 km
restructuring along lines of hinterland — development
the British Steel turnaround of larger scale through
seen in the late 1970s Greenfield Central or East
European CSP Plant,
Nucor United States Upstream emphasis on iron
possibly in the Black Sea
unit sourcing.Downstream
region
continuation of pursuit of
opportunities in construction SAIL India Focusing on core
competency and restricting
POSCO Korea Pursuit of international
of business, man power
ventures especially in
reduction, selling of idle
Vietnam, Laos, Cambodia;
assets and improved cost
acquisition of [or much
measures in operations
closer production oriented
collaboration with] the CONCLUSION
Vietnamese Steel
Corporation The growth of the steel sector is intricately linked with the
growth of the Indian economy and especially the growth of
Severstal Russia Sale of Severcorr and other the steel consuming sectors. Production and production
North American assets [for capacities should be increased through expansion and
example, to CSN] to help installation of new plants using secondary steel making
with debt repayment routes that are more cost effective and quality conscious.
At the same time, productivity of our steel plants must be
Sumitomo Japan Shift from technical maintained at levels close to international standards. Indian
cooperation to international steel industry must try to derive benefit from enormous
manufacturing jv and economies of scale in production, distribution, marketing
cooperation agreements and management.
System For the Indian steel industry to revive and grow technological
Capital innovations are vital. For a running steel plant, the approach
Management Ukraine Iron ore price control through has to be such that a delicate balance is struck between
dominance (through introducing operational improvements and at the same time
MetInvest / Smart) of planning for strategic technology shifts.
Ukrainian supply
All in all, in order for the steel industry to become globally
Tata Group India Development of global competitive it is important that strategies have to be made
assets, capabilities and so that bottlenecks in the growth of this sector are removed
brands. Much deeper and the companies are more responsive to change. As
integration of Corus with Charles Darwin once said, ‘It is not the strongest of the
slab sourcing from species that survive, or the most intelligent, but the ones
Jamshedpur plant in India most responsive to change’. Those that respond without
and / or from new Greenfield delay will be the success stories of the future.
steelmaking facilities in
African continent [for The following suggestions are given to rejuvenate the Indian

34 IE(I) Journal–MM
steel industry: The factors for revival of Indian steel industry are buoyant
global steel consumption, buoyant local steel consumption,
í Technology policy is to be so designed by the lower cost of production and adequate rise in price against
government that it will generate the thrust to update hike in input costs together with backward integration,
the technology by the steel producers; consolidation and branded product sales, marketing
alliances, etc.
í Further liberalization towards tariff structure, full
convertibility of Indian currency, more equity Even in these tumultuous times, strategic planning doesn't
participation by foreign partners, rationalization of tax have to be an exercise in anxiety-or futility.
structure etc. will be required;
ACKNOWLEDGEMENT
í Steel companies must assess their core competency
and realign their strategy to cope with the internal and Authors are grateful to the colleagues of SAIL for sharing
global competition; their thoughts for the problems and various strategies/
solutions for the revival and growth of Indian Steel Industry.
í R&D focus is to be increased substantially. Authors are highly obliged to the management of RDCIS
Expenditure on R&D by steel plants should be for their valuable supports extended to them in bringing
increased. With a strong R&D base, organizations will this paper.
be able to assimilate the technology faster;
REFERENCES
í Organizational adjustments must be made while
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Socio-economic aspects should be dovetailed while
selecting a technology; 3. www.steel.org.

4. http://www.cmie.com/.
í Training and retraining with updated inputs should be
a continuous process in steel plants. Training 5. jpcindiansteel.nic.in.
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different hierarchy including top level management;
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í As economy is becoming more and more market-
8. Steel World.
driven, steel sector should also tune to it;
9. http://steel.nic.in.
í Technology transfer plans are to be worked out more
carefully. Indian firms must select appropriate 10. ‘Indian Steel Outlook’. Iisi-oecd Conference.
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í Firms must do technological forecasting, which is not 12. http://www.chinastakes.com.


common in Indian steel industry, to take better 13. http://www.networkmagazineindia.com.
decisions on product mix and investment proposals;
14. www.imfbookstore.org.
í Resource utilization must be more effective to improve
15. http://www tutor2u.net.
on the productivity.
16. http://www.corusgroup.com.
The suitable diversified strategy and identified market
17. www.sail.co.in.
segments with focus on value-added products close to the
core business will be key to success. The strategy for revival 18. http://www.techno-preneur.net.
and growth of Indian steel industries with a faster economic
19. http://www.esourcingforum.com.
growth needs to unlock its full potential. This strength lies
in low cost and fairly skilled workforce coupled with faster 20. www.ieindia.org/pdf/89/89MM104.pdf.
technological improvement and operational efficiency 21. http://www.businessworld.in/.
through better manpower planning, logistics and raw
material sourcing along with government help to have 22. www.assocham.org and www.books.iupindia.org.
cutting edge in steel market at higher output and profit !23. K Krishnamurthy. ‘Technology Transfer’. India’s Iron and Steel,
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Volume 91, October 2010 35

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