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 Business Solutions Consultant/Architect with B. Tech (IT) having 12+ years of experience,
predominantly in Life Insurance & Annuities with a leading IT firm.
 Emphasis on techno functional Business Analysis and Client interfacing at both onsite and
offshore (past 10+ years at onsite.) Working closely with various project stakeholders, SMEs to
understand and document business requirements, functional requirements, and design
specifications for new applications along with enhancements to the existing applications.
 Rendered support to the Project Managers to create new opportunities and grab projects.

Key Skills:

Business Requirement Analysis /Management: Techno functional background which imparts the
exceptional analysis skills to transform the needs of business users and stakeholders into
functional/technical requirement documents. Well versed in requirement management throughout the

Development: Being a hardcore developer on mainframe for almost 3 years and also dabbling with other
languages like Python, VBScript provides ease to implement quick process improvement on my own.

Testing Activities: Adept with testing tools to design and develop test plans, test scripts and conducting
functional and user acceptance test.

Data Mining: Possess reasonable understanding of different relational databases, writing SQL queries,
creating tables, and generating reports. Also played a test data manager role for functional testing.

Estimation & Documentation: Basic familiarity with MS Project to manage schedules, deadlines,
resources, collaboration with different teams, and analyze project information. Quickly adapt to client
specific tools and methodologies for estimation and documentation.

Client Interaction /Onsite Experience: Ample experience of working closely with clients at various
onsite locations. Appreciated often for excellent written/oral communication skills and a result oriented

Team Management: Led and worked with teams to examine and solve business problems by accurately
analyzing the needs of clients. Mentored team members to achieve quality improvement and value
additions for client.

Professional Experience: Currently working as a Techno functional Business Consultant /Solutions

Architect with Current employer at a client location Wisconsin, USA

Technical Skills:

Mainframe Tools : SCLM, File Aid, TWS, Endeavor, Xpeditor, SAR, SDSF
Testing Tools : Quality Center, Quick Test Professional , SAS EG
Languages : COBOL, JCL, Easytrieve, SQL, Basic VB /VBScript, SAS, Python
Databases : DB2, VSAM, MS Access
Insurance Admin System: Vantage 11.0, 12.0, wMA Annuities / Life


Insurance Certificate qualification:

 Completed ALMI designation for LOMA certification

 Completed FLMI designation for LOMA certification
 Completed PMP designation for project management
 Currently working towards CBAP certification

Received the ‘Achievement Award’ from Employer for outstanding performance in Year 2006
Various Pat on The Back awards in year 2013/2014.

Trainings / programs attended:

 Training on Rational Software Architecture at corporate training center, Delhi.

 Insurance Domain training conducted by Employer.
 Active member of IIBA


 B.Tech Degree in Information Technology from Uttar Pradesh Technical University, Lucknow
with an aggregate of 70 %.
 SSC from U.P. Board of Secondary Education with 66 %.
 HSC from U.P. Board of Secondary Education with 78 %.

Visa Details:

Visa : H1B / I140 Approved



July 2005 – Present

Project: Admin System Migration – Life Implementation

Client: Fortune 500 company
Role: SME / Solutions Specialist / Architect
Assignment: Onsite (WI, USA)
Duration: Oct 2008 – Till date

Migration of aging legacy Policy administration systems to the new unified and enhanced Policy Admin
System - wMA.

Currently I am working on the various business sub processes for the Life instance of wMA
Product. Major processes are Disbursements and Contract Change. Also involved with 7702
project that includes TEFRA/TAMRA conversion reports validation/corrections.

Roles and Responsibilities:

 Requirement analysis & documentation

 Interact with Business and support for various business processes.
 Worked on various business processes – Reinstatements, Billing and Payments, Fund
transfer, Surrenders, Loans ,Anniversary Processing , RMD and APV, Death Benefits and
other Interfaces.
 Processing the Contract Changes using peripheral interfaces
 Take ownership and get signoff form the business users
 Perform data mining and provide support to business on adhoc basis.
 Assign defects to offshore testing team and help resolve queries to offshore testing team.
 Participate in Pre/Post conversion activities.
 Perform entire Policy Cycle Life testing for the assigned transactions.
 Executing various online and batch transactions for the assigned business process.
 Validate reports for batch transactions
 Extensive experience in reviewing Test Cases, Test Scenarios and Test Procedures,
analyzing defects and bugs, and fix errors.

Project: WMA Data Dictionary for Universal Life Insurance.

Client: Fortune 500 company
Role: Business Analyst
Duration: Jun 2008 – Sept 2008 (Delhi, India)

Roles and Responsibilities:

 Involved in Analysis of fields and provide description.

 Universal Life Tables and their fields were mapped.
 Review was carried out by the seniors for WMA Data Dictionary.
 Participated in the release of the WMA Data Dictionary.


Project: Premier Fund Expansion for Fixed and Variable Annuities
Client: Fortune 500 company
Role: System Analyst
Assignment: Offshore (Delhi, India)
Duration: Nov 2007 – May 2008
Description: The objective of this project was to expand Fund Limit to offer greater selection of funds for
customers to provide more diverse investment options. This applied to all 3 Premier companies (NLI, BSL
and SCL) and Premier products A1, A3 and A4.

Roles and Responsibilities:

 Involved in Admin System analysis and Implementation of requirements

 Analysis on Peripherals related to this project was executed.
 Helping with the Test strategy and UAT for fund expansion project.
 Support and batch job monitoring

Project: Premier – Annuities Admin: Vantage

Client: Fortune 500 company
Role: System Analyst
Assignment: Onsite/Offshore (Connecticut, USA / Delhi, India)
Duration: Oct 2005 – Oct 2007
Description: Application and maintenance support to one of the annuity projects of ING called Premier.
Technical team located onsite-offshore and the nature of work involved maintenance and production
support to ING’s annuity admin system Vantage 12 which consisted of all 3 Premier companies (NLI,
BSL, SCL) and Premier products A1, A3 and A4.
Some of the critical Concurrent Projects which I have worked on during this period are listed below:
1. Roth 403(B) project.
2. Cash flow Correction
3. Fund transfer error (Production Issue for Encore flex policies)
4. Loan SPR
5. Documerge Sunset project

Roles and Responsibilities:

 Working on system problem report ( SPR) for new enhancements
 Production Support and batch job monitoring
 Unit test , Defect Analysis and providing help in functional testing
 Perform installation audit check list and running quarterly , annual reports for audits for business


Client: Fortune 500 company
Role: Software Developer
Assignment: Offshore (Delhi, India)
Duration: Jul 2005 – Sept 2005
Description: Migration of existing tools to a new set of tools which ranged from scheduling of critical
business applications to performing tape backups on IBM mainframes. Scope included all the modules
and active systems running under different sub systems of the client environment The migration of each
tool had its own cycle of analysis, design, development, testing, implementation and final cutover.. These
tools performed tasks ranging from simple sorting (Sync sort/DFSort), to scheduling of jobs (TWS),
Memory and time management (Tape/Snap), configuration management (Endeavour/SCLM).
 Migration , Compilation and Load Comparison of various tools
 Unit test
 Defect analysis & reporting status to onsite coordinators