Beruflich Dokumente
Kultur Dokumente
Kelly Osborne
2460 Brenda Drive Hamilton, Ohio 45013 osbornekellym@gmail.com (513) 503-9268
www.kellymarieosborne.com
Education
Miami University, Oxford, OH Graduated:
2016
Bachelor of Art Strategic Communications
Bachelor of Science Liberal Studies, focus in marketing, and mass communications
Associates of Arts Humanities
2014
• Received
Interaction
Program
Award
2014
• Miami
University
Student
Employment
Award
2014,
2015,
2016
Work History
Head Bartender/ Assistant Bar Manager
2014-‐
Present
Oxford, OH
• Manage a team of 70 plus employees, serving over1, 500 guests per night, while scheduling and training
staff, and communicating policies, conflict management and initiatives with staff.
• Manage accounts receivable.
Independent Sales Consultant, Touchstone Crystals
2015-‐Present
• Develop Marketing Strategies for social media channels for new products and sales.
• Provide front line customer service and maintain monthly sale goals.
2017-‐
2018
Team Member, Guest Services – Target
Cincinnati, OH
• Assisted guests on sales floor and guest service center.
• Maintained front line guest service to guest on a daily basis.
Peer Associate, Academic Advising – Miami University Regional Campuses
2013
-‐
2016
Hamilton, OH
• Assisted with general advising questions to all students, parents, faculty and staff.
• Scheduled advising appointments for 15 advising staff members.
• Provided front line customer service for Advising Department coordinating student flow for appointments and open stop in
advising.
Internship Experience
Disney College Program, Merchandise Intern, Walt Disney World 2017
• Showcased the magic for guests on a daily basis, created magical moments throughout
merchandise locations at Walt Disney World Parks.
• Gained knowledge and understanding of merchandise and high volume customer/guest service as
• Adapted to a fast paced environment, as well as hit sales goals for the area.
• Gained knowledge and understanding of the culture and work environment of Disney.
• Awarded 15 recognition cards from guest and fellow cast members for excelling in Disney’s Four
Keys values – safety, courtesy, show, and efficiency.
2015
–
2016
Communications Intern, Miami University Art Museum
• Created Public Relation Plans and Marketing strategies for the Art Museum to expand awareness
in the Butler County region and Miami University Regional Campuses.
• Developed marketing strategies and content on social media network channels such as Facebook,
Twitter, Instagram, and Snapchat.
• Developed education content for the Fall Visual Arts Magazine.
Leadership Positions
Director of Study Files for Delta Gamma, Miami University 2015
–
2016
Director of Electronic Communications for Delta Gamma, Miami University 2014
–
2016
Honor Board Member for Delta Gamma, Miami University 2014
–
2015
Communications and Social Media Coordinator for Delta Gamma, Miami University 2013
–
2016
Community Service
Volunteer, Greater Cincinnati Vision Walk – Cincinnati, OH 2014-‐Prsent
Volunteer, Red Legs Run, Cincinnati Reds – Cincinnati, OH 2012-‐Prsent