Department of Education

Region VI- Western Visayas

Division of Antique
Bitadton National High School
Bitadton, Culasi, Antique

SUMMATIVE TEST
Computer Systems Servicing 9

Instruction: Read each question carefully and choose the letter of the best answer. Write your answer on a sheet of
paper.
1. These are usually caused by corrupted driver files or malfunctioning hardware components.
a. System errors b. Runtime errors c. Stop errors d. Device Manager Errors
2. _____ are caused by corrupted hardware, especially malfunctioning RAM modules and bad sectors on hard
disks.
a. System errors b. Runtime errors c. Stop errors d. Device Manager Errors
3. _____ are caused by corrupted or malfunctioning system files or software executables. It cause the application
that caused it to shut down.
a. System errors b. Runtime errors c. Stop errors d. Device Manager Errors
4. _____ are caused by malfunctioning hardware components, and are characterized by short beep sounds from
the tiny internal speaker of your motherboard.
a. POST code errors b. Application errors c. Browser Status Codes d. Device Manager Errors
5. These can be caused at any point of time. As the name suggests, these are caused by applications while those
are running.
a. POST code errors b. Application errors c. Browser Status Codes d. Device Manager Errors
6. These are caused by problems faced by browsers when trying to access a website.
a. POST code errors b. Application errors c. Browser Status Codes d. Device Manager Errors
7. When you find a faulty component in your computer, check it with the other computers so that you can make
sure whether the fault is in the component or not.
a. Notice changes b. Hardware settings c. Check cables d. Trial and error
8. In case of any device failure, check all the cables of your computer such as data cables, power cable, internal
circuitry cables and make sure that all these are plugged in and working fine.
a. Notice changes b. Hardware settings c. Check cables d. Trial and error
9. Check the hardware settings in the CMOS and in the device manager of the system and make all the device
drivers up to date and all the cards are plugged in properly.
a. Notice changes b. Hardware settings c. Check cables d. Trial and error
10. When you notice a software or hardware error in your computer, determine what was changed before the
problem occurred.
a. Notice changes b. Hardware settings c. Check cables d. Trial and error
11. If you see a message to press any key to boot the CD and you fail to do so, what do you think will happen?
a. The computer will restart c. It will be prompted to BIOS setup
b. Set up inspecting your system will appear d. It will return to boot menu
12. What key should you press if you need to install any third- party or RAID drivers?
a. F2 b. F6 c. F2 d. F12
13. After reading the license agreement, what function key will press in order to start the installation?
a. F6 b. F8 c. F9 d. F12
14. Where do we typically install the operating system?
a. Drive C b. DVD c. External Drive d. Floppy Drive
15. What file system is usually used during installation?
a. FAT b. FAT32 c. NTFS d. NTFS32
16. Suppose that you will install Windows XP on a system with more than one partition, what important process
should be done?
a. Change the file system c. Examine the partition
b. Delete the data and files on the different partition d. Format the correct partition
17. When the folder copy phase is complete your system will reboot, what are you going to do if see the message
“Press any key to boot from CD”?
a. Press any key b. Do not press a key c. Reboot the system d. Eject the CD
18. What is the next phase after the set up folder copy phase and reboot?
a. GUI set up b. Software c. Username setup d. Software personalization
19. What phase will immediately follow after the first boot phase?
a. Welcome to Windows b. Network Setup c. Change display setting d. Set up users
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20. What type of computer system error that when you open your PC, nothing shows up in your monitor and the
LED indicator of your monitor is flashing in yellow color.
a. Doesn’t Boot c. Application causes system to restart
b. Sound on/off error d. No Video Output
21. What type of computer system error that when you open your PC it will show the processor brand and/or the
motherboard brand but doesn't continue.
a. Doesn’t Boot c. Application causes system to restart
b. Sound on/off error d. No Video Output
22. Upon loading the operating system, you will hear a loading sound and then the sound stops, when you try
running an audio file, no sound will be heard.
a. Doesn’t Boot c. Application causes system to restart
b. Sound on/off error d. No Video Output
23. Just like the mouse problem, when you open a program that will take the whole screen like for example a game
and/or a program applications, when you close it, it will cause your system to restart.
a. Doesn’t Boot c. Application causes system to restart
b. Sound on/off error d. No Video Output
24. This will happen only in standby mode, when you move your mouse or type something, your system will
automatically restart and the worst part is it will delete a file at random.
a. Safe mode doesn't work c. Lots of hardware installation windows appear
b. Keyboard and mouse system restart d. Never Ending Loading of Operating system
25. When you try going to safe mode all you will see is a list of files in Command prompt style.
a. Safe mode doesn't work c. Lots of hardware installation windows appear
b. Keyboard and mouse system restart d. Never Ending Loading of Operating system
26. This happens even if you try installing the hardware. When you restart your set it will happen again.
a. Safe mode doesn't work c. Lots of hardware installation windows appear
b. Keyboard and mouse system restart d. Never Ending Loading of Operating system
27. This also happens even if you try disconnecting your computer set from the internet.
a. Never Ending Loading of Operating system c. Doesn't Boot
b. Application causes system to restart d. Lots of pop up windows showing on standby mode
28. The computer opens up then boots but when the operating system loads it doesn't continue and it will take a
lifetime if you're going to wait for it to load.
a. Safe mode doesn't work c. Lots of hardware installation windows appear
b. Keyboard and mouse system restart d. Never Ending Loading of Operating system
29. ______ are caused by malfunctioning hardware components, corrupted operating system modules, etc. These
are moderately dangerous types of errors among those that can pop up on your PC.
a. System errors b. Runtime errors c. Stop errors d. Device Manager Errors
30. In the ______, you will find the error or warning messages associated with any faulty hardware or software.
a. Event Viewer b. Make Notes c. Check cables d. Trial and error
31. The following are common trouble shooting for computer units except:
a. Double check the power connections.
b. Check the power cords and cable connectors in your computer unit.
c. Unseated card. Loose cards could cause malfunction.
d. Run a virus and malware scan
32. The following are things to look for if a PC is connected to the internet or network except:
a. Check the power cords and cable connectors in your computer unit.
b. Check the back of the computer to see if the network card light is on
c. Check the network HUB
d. Check the network cable
33. POST stands for _________.
a. Power On Self-Test c. Power On System-Test
b. Power Off Self-Test d. Power Off System-Test
34. NTFS stands for ________.
a. New Technology File System c. New Transfer File System
b. New Technology Folder System d. New Transfer Folder System
35. PIO stands for _________.
a. Programmed Interface Output c. Programmed Input/Output
b. Programmed Input Office d. Programmed Interconnect Output
36. DMA stands for __________.
a. Device Memory Access c. Direct Module Access
b. Direct Memory Access d. Device Module Access
37. _______ are small software programs that help the operating system use or “drive” the device. Whenever a
device doesn’t work properly, ask if the proper driver has been installed.
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 a. Drivers b. BIOS c. Configuration d. Disk Management Tools
38. _______is the way a system is set up, or the assortment of components that make up the system.
a. Drivers b. BIOS c. Configuration d. Disk Management Tools
39. _______ is software stored on a small memory chip on the motherboard.
a. Drivers b. BIOS c. Configuration d. Disk Management Tools
40. _______ help detect and correct disk errors, prepare a disk for data storage, and remove unwanted files.
a. Drivers b. BIOS c. Configuration d. Disk Management Tools
41. _____ including the error messages and their solutions, so that you have a record on how a certain problem
occurred and how did you solve it.
a. Event Viewer b. Make Notes c. Check cables d. Trial and error
42. POST stands for _____.
a. Power On System-Test c. Power On Self-Terminal
b. Power On Supply-Test d. Power On Self-Test
43. This is generally the first or second thing that appears on a computer after turning on the power. This appears
before the operating system begins to load.
a. Perform an auditory test c. Notice any graphics problems once the OS has loaded
b. Check the POST d. Notice the load time of the OS
44. A longer than usual load time may indicate errors in the hard drive.
a. Perform an auditory test c. Notice any graphics problems once the OS has loaded
b. Check the POST d. Notice the load time of the OS
45. Reduced graphics may indicate driver failures or hardware failures with graphic cards.
a. Perform an auditory test c. Notice any graphics problems once the OS has loaded
b. Check the POST d. Notice the load time of the OS
46. ______ is an unorthodox, but still effective way of judging how a computer is working.
a. Perform an auditory test c. Notice any graphics problems once the OS has loaded
b. Check the POST d. Notice the load time of the OS
47. ______ allows for faster reads and writes, and can sometimes repair choppy audio.
a. DMA b. PIO c. BIOS d. POST
48. Another issue associated with choppy sounds ______. This affects how the hard drive reads and writes data
from a drive.
a. DMA vv b. PIO c. BIOS d. POST
49. DMA stands for _____.
a. Data Memory Access c. Direct Memory Access
b. Double Memory Access d. Distance Memory Access
50. PIO stands for _____.
a. Power Input/Output c. Personal Input/Output
b. Private Input/Output d. Programmed Input/Output

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