Saep 1161

Engineering Procedure
SAEP-1154 31 March 2014

Guidelines for Contractor's Quality Plan
Document Responsibility: Project Quality Standards Committee
Saudi Aramco DeskTop Standards

Table of Contents
1 Scope............................................................. 2
2 Applicable Documents................................... 2
3 Definitions...................................................... 2
4 Instructions..................................................... 3
5 Contents of the Quality Plan.......................... 5
6 Responsibilities............................................ 23
Appendix “A” – Typical Project Activities............ 24
Previous Issue: 2 August 2009 Next Planned Update: 31 March 2019

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Primary contact: Ghamdi, Khalid Salem on +966-13-8809536
Copyright©Saudi Aramco 2014. All rights reserved.

Document Responsibility: Project Quality Standards Committee SAEP-1154
Issue Date: 31 March 2019
Next Planned Update: 31 March 2019 Guidelines for Contractor's Quality Plan
1 Scope
1.1 This Saudi Aramco Engineering Procedure (SAEP) provides guidelines to assist
Contractors in the preparation, review, acceptance and revision of Quality Plan
covering as applicable, design, procurement, and construction and pre-
commissioning activities.
1.2 It is intended for use as guidance to a Contractor organization meeting the

requirements of ISO 9001:2000 and Schedule Q.
1.3 A Quality Plan may also be used where a documented Quality System does not
exist, in which case procedures may need to be developed to support the Quality
Plan.
1.4 Depending on the scope of the plan, a Qualifier may be used such as “Quality
Assurance Plan”.
2 Applicable Documents
2.1 Saudi Aramco References
Saudi Aramco Engineering Procedures

SAEP-127 Security and Control of Saudi Aramco Engineering
Data
SAEP-302 Instructions for Obtaining a Waiver of a Mandatory
Saudi Aramco Engineering Requirements
SAEP-303 Engineering Reviews of Project Proposal and Detail
Design Documentation
Saudi Aramco Engineering Report

SAER-1972 Introduction to the Saudi Aramco Inspection
Requirements
Other Document
Schedule Q Quality Assurance and Control, Inspection and
Testing
2.2 Industry Codes and Standards
International Standards Organization

ISO 9000:2000 Quality Management System - Fundamentals and
Vocabulary
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ISO 9001:2000 Quality Management Systems - Requirements
3 Definitions
For the purpose of the procedure, the definitions given in ISO 9000:2000 together with
the following definitions apply. Terms which are repeated here for clarity but have
been defined in other International Standards are identified by placing the number of the
standard after the definition.
Inspection Assignment Package: A set of documents that include details of purchased

material/equipment and their quality requirements needed to perform full inspection at
the vendor/sub-vendor facility.
Quality Plan: Document specifying which procedures and associated resources shall be
applied by whom and when to a specific project, product, process or contract. [ISO 9000]
Quality System: Organizational structure, procedures, processes and resources needed

to implement quality management. [ISO 9000]
Pre-Commissioning: Testing of system components for continuity, operability and in

the case of the process plants, their ability to withstand operating pressure prior to the
introduction of feedstock or other final products into the facility.
Type Test: Test or series of tests directed towards approval of a design conducted to
determine that is capable of meeting the requirements of the product specifications.
Hold Point: Inspection or Test may not proceed without the QA/QC organization
representative in attendance.
Witness Point: It defines a point that provides QA/QC organization with the
opportunity to attend the Inspection or Test, at their option.
Shall: “Shall” expresses a provision that is binding between two or more parties.
Will: “Will” expresses a declaration of purpose or intent by one party.
Should: “Should” expresses a recommendation among other possibilities
4 Instructions
4.1 Preparation
4.1.1 Developing a Quality Plan to the ISO 9001:2000 edition is on processes

that deliver the Work (design, procurement, construction, and inspection)
and the satisfaction of the customer. It also requires greater top
management involvement in assuring that an effective Quality
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Management System (QMS) was developed. The contents of the

Contractor's Quality Plan shall address the ISO 9001:2000 and Schedule
Q quality requirements. Appendix “A” of this procedure lists typical
activities of the major project phases such as design, procurement,
construction, and precommissioning.
4.1.2 When preparing a Quality Plan, the processes applicable to the contract
shall be defined and documented. These should originate from each
discipline or department within the Contractor's organization and
combined to form the Quality Management System with a scope to
match the scope of the project.
4.1.3 Generic documentation needed may be contained in the Contractor's

quality manual and documented procedures. This documentation may
need to be selected, adapted and/or supplemented from existing in-house
documentation. The Quality Plan shows how the Contractor's generic
documented procedures are related to and applied to any necessary
additional procedures peculiar to the contract in order to attain specified
quality objectives. For ease of review and use, it is recommended that
the structure and sequence of the ISO 9001 standard as applied in this
procedure be followed.
4.1.4 When the Contractor intends to subcontract portion(s) of the work, the
sub-contractor(s)' Quality Plan(s) should be made part of the contractor's
Quality Plan as the project evolves. The Contractor must ensure that the
Sub-Contractor(s)' Quality Plan(s) is not in conflict with ISO 9001 and
Schedule Q of the Contract. It is therefore often necessary for the
Contractor to develop additional procedure(s) describing the Contractor's
control over the Sub-Contractor.
4.1.5 The Quality Plan should indicate, either directly or by reference to

appropriate documented procedures or other documents, how the
required activities will be carried out. As a minimum, the Quality Plan
should include descriptions and written procedures for applicable
activities shown in Appendix “A” -Typical Project Activities.
4.1.6 As a minimum cover sheet of the Quality Plan shall state the Contractor
Name and Logo, Document Title, Project Title, WBS number or BI/JO
number, and the Contract Number.
4.1.7 List of the “Quality Plan” controlled copy holders shall be identified.
4.2 Review and Acceptance
4.2.1 The Quality Plan should be reviewed for adequacy and formally
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accepted by an authorized function, i.e., Quality Manager, Management

Representative, Project Director, etc.
4.2.2 Upon approval of the Quality Plan by Contractor management, it shall be

forwarded to Saudi Aramco for review and approval in accordance with
Schedule Q.
4.2.3 The Quality Plan shall be submitted no later than 30 calendar days after
the effective date of the Contract. Where the project is conducted in
phases, the Contractor shall submit the Quality Plan for each project
phase no later than 30 days prior to the start of that phase as agreed on
the overall Quality Procedures of the project during the project proposal.
4.2.4 Procedures referenced in the Quality Plan and work instructions are an
integral part of the plan and must be submitted to Saudi Aramco with the
Quality Plan.
4.3 Revision
4.3.1 The Contractor should revise his Quality Plan as appropriate to reflect
changes on the project or quality practices. (Re-issue of organization
charts should be stand-alone documents to minimize need for updates of
the quality plan.)
4.3.2 All changes should be reviewed for impact and adequacy by the same
authorized function which conducted the review of the original quality
plan.
4.3.3 Proposed changes to the Quality Plan must be submitted to Saudi

Aramco for review and acceptance prior to implementation.
5 Contents of the Quality Plan
Structure:
 Developing a Quality Plan to the ISO 9001:2000 edition shifts the focus from
procedures to the processes. Whereas the ISO 9001:1994 emphasized the necessity
of procedures, ISO 9001:2000 places reliance on a network of processes. It also
requires greater top management involvement in assuring that an effective Quality
Management System was developed. In accordance with Schedule Q, the contents
of the Contractor's Quality Plan shall address the ISO 9001:2000 requirements.
 Saudi Aramco quality requirements stated in Schedule Q are additional

requirements for the Contractor's Quality Management System and should be
incorporated under the appropriate element of ISO 9001.
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5.1 Scope
5.1.1 Contractor Shall:
5.1.1.1 Define product which the Quality Plan is to be applied.
5.1.1.2 Specify the phase of the project (Design, Procurement,

Construction or Pre-Commissioning) which the Quality Plan is
to be applied.
5.1.2 Contractor Shall State the Intent:
5.1.2.1 Providing product that meets Saudi Aramco and applicable

regulatory requirements.
5.1.2.2 Enhancing Saudi Aramco satisfaction through the effective

application of the system, including processes for continual
improvement of the system.
5.1.2.3 Assurance of conformity to Saudi Aramco and applicable

regulatory requirements.
5.2 Normative References
5.2.1 Schedule Q Quality Assurance and Control, Inspection and

Testing
5.2.2 SAEP-1154 Guidelines for Contractor's Quality Plan
5.2.3 ISO 9000:2000 Quality Management Systems-Fundamentals and

Vocabulary
5.2.4 ISO 9001:2000 Quality Management Systems-Requirements
5.3 Terms and Definitions
Contractor is required in addition to definitions given in this guideline

(SAEP-1154) clearly describe all the terms and definitions which will be used in
his Quality Plan.
5.4 Quality Management System
Contractor shall describe the overall Quality Management System employed on

the project and identify those processes, procedures, and other documents that
ensure effective operation and control of the processes including those of
subcontractors. Appendix “A” of this procedure lists typical projects activities
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(processes) broken down into the major project phases such as design,
procurement, construction, and precommissioning.
5.4.1 General Requirements
5.4.1.1 Objectives
a) Develop the project Quality Management System
1) Identify the processes of the QMS.
2) Describe the Quality Management Processes.
b) Implement the Quality Management System on the
project
1) Use Quality System Processes.
2) Manage Process Performance.
c) Improve the Quality Management System
1) Monitor process performance.
2) Improve process performance.
5.4.1.2 Processes identified as the project evolves shall be added to the

Quality Plan and submitted to Saudi Aramco for review and
approval.
5.4.2 Documentation Requirements
5.4.2.1 General
a) Develop documents to implement the project Quality
System.
b) Develop documents that reflect what the Contractors'
organization does.
c) Ensure all referenced documentations are available for
Saudi Armco's use at the Contractor's design,
procurement, fabrication and construction locations.
5.4.2.2 Quality Plan

a) Document all procedures.
b) Describe how the processes interact.
c) Define the scope of the project quality system.
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d) Document all Procurement, Construction, Inspection &

Test Plans and Pre-Commissioning.
5.4.2.3 Control of Documents

a) Approve documents before distributing.
b) Obtain Saudi Aramco approval as specified in Schedule Q
c) Provide correct versions of documents at point of use.
d) Review and re-approve document changes.
e) Specify the current revision status of documents.
f) Monitor documents from external sources (Saudi Aramco
and national and international standards).
g) Prevent accidental use of obsolete documents and apply
suitable identification to them if they are retained for any
purpose.
h) Preserve the usability of quality documents.
5.4.2.4 Control of Records

a) Use records to prove requirements have been met.
b) Develop procedure to control quality records.
c) Ensure quality records are useable.
5.5 Management Responsibility
5.5.1 Management Commitment
5.5.1.1 Promote the need to meet Saudi Aramco requirements.
5.5.1.2 Promote the need to meet regulatory requirements.
5.5.1.3 Promote the need to meet statutory requirements.
5.5.2 Customer Focus
5.5.2.1 Identify Customer Requirements
Ensure Saudi Aramco requirements including delivery and

post-delivery activities are identified.
5.5.2.2 Meet Customer Requirements

a) Ensure Saudi Aramco requirements are met.
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b) Identify additional requirements not identified by the

Saudi Aramco and ensure that they have been met.
5.5.2.3 Enhance Saudi Aramco Satisfaction
Ensure Saudi Aramco satisfaction is enhanced.
5.5.3 Quality Policy
5.5.3.1 Define the Quality Policy

a) Ensure it serves the Contractor's purposes.
b) Emphasize the need to meet requirements.
c) Facilitate the development of quality objectives.
d) Commit to continuous improvement.
5.5.3.2 Manage the Quality Policy

a) Communicate the quality policy to the entire organization.
b) Review the policy to ensure that it is still suitable.
5.5.4 Planning
5.5.4.1 Quality Objectives

a) Set objectives for functional areas.
b) Set objectives at organizational levels.
c) Ensure the objectives facilitate product realization/ project
execution.
d) Facilitate the development of quality objectives.
e) Ensure the objectives support the quality policy.
f) Ensure that objectives are measurable.
5.5.4.2 Quality Management System Planning

a) Plan the implementation of the Quality Management
System.
b) Plan the development of the Quality Management System.
c) Plan the improvement of the Quality Management
System.
d) Plan the modification of the Quality Management System.
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e) Ensure the planning of the Quality Management System is

carried out.
5.5.5 Responsibility, Authority, and Communication
5.5.5.1 Responsibility and Authority

a) Clarify responsibilities and authorities.
b) Communicate responsibilities and authorities within the
organization.
5.5.5.2 Appoint a Quality Manager/Management Representative to:

a) Report status of the Quality Management System.
b) Oversee the Quality Management System.
c) Support the improvement of the Quality Management
System.
d) Establish, implement and maintain processes required for
the Quality Management System.
e) Inform the top management of any need for improvement.
5.5.5.3 Internal Communication

a) Establish internal communication processes.
b) Ensure communication occurs throughout the
organization regarding the effectiveness of the Quality
Management System.
5.5.6 Management Review
5.5.6.1 General
a) Evaluate the performance of the Quality System.
b) Evaluate whether the quality system should be improved.
c) Review the project Quality System every six months to
ensure the system is adequate and suitable.
d) Maintain records of all the reviews.
5.5.6.2 Review Input

a) Examine audit results
b) Examine Work conformity data.
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c) Examine opportunities to improve.

d) Examine feedback from customer.
e) Examine process performance actions.
f) Examine corrective and preventive actions.
g) Examine changes that might affect your system.
h) Examine previous quality management reviews.
5.5.6.3 Review Output

a) Generate actions to improve the Quality system.
b) Generate actions to improve the work.
c) Generate actions to address resource needs.
5.6 Resource Management
5.6.1 Provision of Resources
5.6.1.1 Identify Quality Resource Requirements

a) Identify resources needed to support the Quality System
(Minimum project specific quality personnel requirements
are specified in Schedule Q, Attachment VI.)
b) Identify resources needed to improve customer
satisfaction.
5.6.1.2 Provide Quality System Resources

a) Provide resources needed to support the Quality System.
b) Provide resources needed to improve customer
satisfaction.
c) Provide organization chart (s) identifying the role of all
involved Contractor personnel.
5.6.2 Human Resources
5.6.2.1 General
a) Ensure personnel have the right experience.
b) Provide manpower forecast schedule on a monthly basis.
c) Ensure that planned staffing levels meet the Contract
requirements.
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d) Develop a system notifying Saudi Aramco of sudden

manpower changes due to sickness or any other reason.
e) Ensure that resumes of all the proposed QA/QC personnel
are being submitted for Saudi Aramco review and
approval.
f) Ensure personnel have the right education.
g) Ensure personnel have the right training.
h) Ensure personnel have the right skills.
i) Ensure personnel are available when needed.
5.6.2.2 Competence, Awareness, and Training

a) Define acceptable levels of competence.
b) Identify training and awareness needs.
c) Deliver training and awareness programs.
d) Evaluate effectiveness of training and awareness.
e) Maintain a record of competence.
5.6.3 Infrastructure
5.6.3.1 Identify Infrastructure Needs

a) Identify building needs.
b) Identify workspace needs.
c) Identify hardware needs.
d) Identify software needs.
e) Identify utility needs.
f) Identify equipment needs.
g) Identify support services needs such as transport or
communication.
5.6.3.2 Provide Needed Infrastructure

a) Provide needed buildings.
b) Provide needed workspaces.
c) Provide needed hardware.
d) Provide needed software.
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e) Provide needed utilities.

f) Provide needed equipment.
g) Provide needed support services such as transport or
communication.
5.6.3.3 Maintain the Infrastructure

a) Maintain the buildings.
b) Maintain the workspaces.
c) Maintain the hardware.
d) Maintain the software.
e) Maintain the utilities.
f) Maintain the equipment.
g) Maintain the support services such as transport or
communication.
5.6.4 Work Environment
5.6.4.1 Identify Needed Work Environment
Identify factors needed to ensure work meets requirements.
5.6.4.2 Manage Needed Work Environment
Manage factors needed to ensure work meets requirements
5.7 Project Execution (Product Realization)
5.7.1 Planning of Project Execution (Product Realization)
5.7.1.1 Plan Project Execution Processes

a) Define project quality objectives.
b) Define the phases.
c) Identify execution needs and requirements.
d) Ensure the output of the planning is in a suitable form for
the organization's methods of operation.
5.7.1.2 Develop Project Execution Processes

a) Develop work execution processes.
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b) Develop project execution record keeping system.

c) Develop methods of control during project execution to
include verification, validation, monitoring, inspection,
test activities and acceptance criteria.
d) Ensure design reviews are being done at appropriate
stages during design phase.
5.7.2 Customer Related Processes
5.7.2.1 Determining Project Requirements

a) Identify requirements specified by Saudi Aramco,
including delivery and post-delivery activities.
b) Identify requirements dictated by the project application.
c) Identify requirements imposed by external agencies
(SASO, MEPA, etc.)
d) Identify requirements the contractor wishes to meet.
e) Identify statutory and regulatory requirements.
f) Identify all necessary additional requirements not
identified by Saudi Aramco.
5.7.2.2 Reviewing Project Requirements

a) Ensure product requirements are well defined.
b) Review requirements before accepting the contract from
Saudi Aramco.
c) Maintain a record of project reviews.
d) Control changes in project requirements.
5.7.2.3 Customer Communication

a) Develop a process to control communication with Saudi
Aramco.
b) Implement Saudi Aramco communication process.
5.7.3 Design and Development
5.7.3.1 Design and Development Planning

Note: This section is not applicable to contractors without design
responsibilities.
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a) Define project design and development stages.

b) Clarify design and development responsibilities and
authorities.
c) Manage interactions between design and development
groups.
d) Update design and development plans as changes occur.
5.7.3.2 Design and Development Inputs

responsibilities.
a) Specify project design and development inputs.

b) Record project design and development input definitions.
c) Specify all applicable Saudi Aramco and international
codes and standards and their cut-off dates.
d) Review project design and development input definitions
for adequacy.
5.7.3.3 Design and Development Outputs

responsibilities.
a) Create project design and development outputs.

b) Ensure project design and development outputs meet the
input requirements of project design and development.
c) Ensure design and development outputs contain or
reference all applicable Saudi Aramco and international
Codes and Standards (correct versions).
d) Approve project design and development output prior to
release.
e) Use project design and development output to control
project quality.
5.7.3.4 Design and Development Review

responsibilities.
a) Specify the requirements for systematic reviews of design

and development to be performed at pre-determined stages.
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b) Perform project design and development reviews.

c) Identify any non-compliance to applicable Saudi Aramco
and International codes and standards or any other
problems and propose the necessary solution(s).
d) Record project design and development reviews.
5.7.3.5 Design and Development Verification

responsibilities.
a) Carry out project design and development verification in

accordance with planned arrangements.
b) Record project design and development verification.
c) Indicate the verification for value engineering.
5.7.3.6 Design and Development Validation

responsibilities.
a) Perform project design and development validations in

accordance with planned arrangements.
b) Record project design and development validations.
c) Ensure validation has been completed prior to the delivery
or implementation.
5.7.3.7 Control of Design and Development Changes

responsibilities.
a) Identify changes in project design.

b) Record changes in project design.
c) Review changes in project design.
d) Verify changes in project design.
e) Validate changes in project design.
f) Approve changes before they are implemented.
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5.7.4 Purchasing
5.7.4.1 Purchasing Process

a) Ensure the purchased products meet requirements.
b) Establish criteria for selection and evaluation.
c) Ensure that suppliers meet requirements.
5.7.4.2 Purchase Information

a) Describe the products being purchased
b) Specify the requirements that must be met
5.7.4.3 Verification of Purchased Products

a) Verify purchased products at suppliers' premises (when
required).
b) Verify purchased products at your own premises.
c) Establish and implement activities to ensure that
purchased products meet the Contract requirements.
5.7.5 Production and Service Provision
5.7.5.1 Control of Production and Service Provision

a) Control production and service processes.
b) Control production and service information.
c) Control production and service instructions.
d) Control production and service equipment.
e) Control production and service measurements.
f) Control production and service activities.
5.7.5.2 Validation of Processes for Production and Service

a) Prove that special processes can produce planned outputs.
b) Prove that process personnel can produce planned results.
c) Prove that process equipment can produce planned
results.
d) Validate any processes for production and service
provision where the output cannot be verified by
monitoring or any type of measurement.
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5.7.5.3 Identification and Traceability

a) Establish the identity of equipment, material and work
(when appropriate).
b) Maintain the identity of equipment, material and work
(when appropriate).
c) Identify the status of work (when appropriate).
d) Maintain the identity of equipment, material and work
(when appropriate).
e) Record the identity of equipment, material and work
(when required).
5.7.5.4 Saudi Aramco Property

a) Identify property supplied by Saudi Aramco.
b) Verify property supplied by Saudi Aramco.
c) Safeguard property supplied by Saudi Aramco.
d) Report all damaged or unsuitable material supplied by
Saudi Aramco to Saudi Aramco representative
immediately when it is identified.
e) Maintain records of damaged or unsuitable property
supplied by Saudi Aramco.
5.7.5.5 Preservation of Material and Equipment
Preserve equipment and components from receipt through

Commissioning.
5.7.6 Control of Monitoring and Measuring Devices
5.7.6.1 Identify Monitoring and Measuring Needs
Identify the monitoring and measuring that should be done.
5.7.6.2 Select Monitoring and Measuring Devices
Select devices that meet your (Contractor) monitoring and

measuring needs.
5.7.6.3 Calibrate Monitoring and Measuring Devices

a) Perform calibrations as specified in the most stringent
applicable Saudi Aramco standard.
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b) Ensure that calibration cycle does not exceed six month, if

none of the Saudi Aramco standards are applicable and no
period is specified by the manufacturer.
c) Ensure personnel, performing calibrations are trained.
d) Use Saudi Aramco approved agencies if your personnel
do not perform tests and calibrations.
e) Provide backup equipment when the primary equipment
is being calibrated or tested.
f) Record calibrations
g) Provide calibration certificate
5.7.6.4 Protect Monitoring and Measuring Devices

a) Protect monitoring and measuring devices from
unauthorized adjustments.
b) Protect monitoring and measuring devices from damage
and deterioration.
5.7.6.5 Validate Monitoring and Measuring Software

a) Validate monitoring and measuring software before use.
b) Revalidate monitoring and measuring software when
necessary.
5.7.6.6 Use Monitoring and Measuring Devices
Use devices to ensure that the Work meets requirements.
5.8 Measurement, Analysis and Improvement
5.8.1 General
5.8.1.1 Plan Remedial Processes

a) Plan how remedial processes will be used to assure
conformity.
b) Plan how remedial processes will be used to improve the
system.
5.8.1.2 Implement Remedial Processes

a) Use remedial processes to demonstrate the product and
the Quality Management System.
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b) Use remedial processes to improve the Quality

Management System.
5.8.2 Monitoring and Measuring
5.8.2.1 Customer Satisfaction

a) Identify ways to monitor and measure Saudi Aramco
satisfaction.
b) Monitor and measure Saudi Aramco satisfaction.
c) Use remedial processes to improve quality management
system.
5.8.2.2 Internal Audit

Note: Not applicable for projects less than 6 month duration.
a) Set up an internal audit program.

b) Develop an internal audit procedure.
c) Plan your internal audit projects.
d) Perform regular internal audits, as a minimum audits need
to be carried out at 15% and 60% of design, procurement
and construction phases.
e) Ensure a copy of each audit report is being submitted to
Saudi Aramco within two weeks of its completion.
f) Ensure audit notifications and agenda is being submitted
to Saudi Aramco 14 calendar days in advance.
g) Ensure auditor qualifications are in accordance with
Schedule Q of the Contract.
h) Solve problems discovered during internal audits.
i) Verify that problems have been resolved.
5.8.2.3 Monitoring and Measuring of Processes

a) Use suitable methods to monitor and measure your
processes.
b) Take action when your processes fail to achieve planned
results to ensure conformity.
5.8.2.4 Monitoring and Measuring of the Work

a) Verify that project characteristics are being met.
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b) Keep a record of project monitoring and measuring

activities.
5.8.3 Control of Non-Conforming Product
5.8.3.1 Develop a procedure to control nonconforming product

a) Define how nonconforming products should be identified.
b) Define how nonconforming products should be handled.
5.8.3.2 Identify and Control Nonconforming Products

a) Eliminate or correct product nonconformities.
b) Prevent the delivery or use of nonconforming products.
c) Avoid the inappropriate use of nonconforming products.
d) Develop procedures for investigating the root causes of
non-conforming items and initiate corrective actions.
5.8.3.3 Re-verify Nonconforming Products that Were Corrected
Prove that corrected products now meet requirements.
5.8.3.4 Control nonconforming Products after Delivery or Erection
Control events when you deliver and/or install equipment and

material.
5.8.3.5 Maintain Records of Nonconforming Product

a) Describe your product nonconformity
b) Describe the action taken to deal with nonconformities.
c) Ensure a copy of the Non-Conformance Reports have
been submitted to Saudi Aramco representative within
48 hours of issuance.
d) Closure of NCR requires Saudi Aramco Inspector Signature.
5.8.4 Analysis of data
5.8.4.1 Define Quality Management Information Needs

a) Define the information needed to evaluate your Quality
System.
b) Define the information needed to improve the Quality
System.
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5.8.4.2 Collect Quality Management System Data

a) Monitor and measure the suitability of the Quality
System.
b) Monitor and measure the effectiveness of the Quality
System.
5.8.4.3 Provide Quality Management Information
Provide monthly quality management report in a format

acceptable to Saudi Aramco for various phases and provide
information relating to your:
a) Customers.
b) Suppliers.
c) Products.
d) Processes.
5.8.5 Improvements
5.8.5.1 Continual Improvement
Contractor shall continually improve the effectiveness of the

QMS through the use of:
a) Audits.
b) Quality data.
c) Quality policy.
d) Quality objectives.
e) Management reviews.
f) Corrective action.
g) Preventive action.
h) Saudi Aramco lessons learned.
5.8.5.2 Corrective Action

a) Review nonconformities.
b) Figure out what causes the nonconformities.
c) Evaluate the need to take corrective action.
d) Develop corrective actions to prevent recurrence.
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e) Take corrective actions when they are necessary.

f) Record the results of the corrective actions.
g) Examine the effectiveness of the corrective actions.
5.8.5.3 Prevent Potential Nonconformities

a) Detect potential nonconformities.
b) Identify the causes of potential nonconformities.
c) Study the effects of potential nonconformities.
d) Evaluate the need to take preventive action.
e) Develop preventive actions to eliminate causes.
f) Take preventive actions when they are necessary.
g) Record the results achieved by preventive actions.
h) Examine the efficiency of the preventive actions.
6 Responsibilities
6.1 CONTRACTOR has overall responsibility for the development and

implementation of the Quality Plan in accordance with ISO 9001:2000,
Schedule Q and the Job Specification requirements.
6.2 Saudi Aramco will review and approve the CONTRACTOR's Quality Plan and
Inspection and Test Plans in accordance with Schedule Q and will monitor and
asses the implementation of the plan.
Revision Summary
31 March 2014 Revised the Next Planned Update, reaffirmed the content of the document, and reissued as
major revision.
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Appendix “A” – Typical Project Activities
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Appendix “A” – Typical Project Activities (cont'd)
Example: Table of Contents for Quality Plan
Section 1 Scope (corresponds to section 1 of ISO 9001:2000 and section 5.1

of SAEP-1154)
Section 2 Normative reference (corresponds to section 2 of ISO 9001:2000 and

section 5.2 of SAEP-1154))
Section 3 Terms and definitions (corresponds to section 3 of ISO 9001:2000

and section 5.3 of SAEP-1154)
Section 4 Quality Management System (corresponds to section 4 of

ISO 9001:2000 and section 5.4 of SAEP-1154)
Section 5 Management Responsibility (corresponds to section 5 of

Section 6 Resource Management (corresponds to section 6 of ISO 9001:2000

and section 5.6 of SAEP-1154)
Section 7 Project Execution/Product Realization (corresponds to section 7 of

Section 8 Measurement, Analysis, and Improvement (corresponds to section 8 of

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5.1 Scope
Example: The intent of this Quality plan is to construct (Identify the Project) in
accordance with Saudi Aramco Engineering Standards, Procedures and all applicable
regulatory requirements. (Clearly define the product that this Quality Plan is to be
applied to and indicate the phase, Procurement, Design, Construction or Pre-
Commissioning that this Quality plan is to be applied to)
5.2 Normative Reference
Example: Schedule Q and any other applicable documents
5.3 Terms and Definitions
Example: For the purpose of this Quality Plan the following terms and definitions in
addition to terms and definitions given in ISO 9000:2000, Schedule Q and SAEP-1154
shall apply and have the meaning indicated in this section. No attempt is made to
define ordinary words which are used in accordance with their established dictionary
meaning. (List all the terms and definitions not identified in ISO 9000:2000, Schedule
Q and SAEP-1154 which would be used in the Quality Plan. It is recommended to
repeat for clarity some of the terms from ISO 9000:2000 and Schedule Q)
5.4 Quality Management System
5.4.1 General Requirements
Example: In order to implement the QMS, the (contractor) has developed the following
matrix that identifies: the process needed to ensure effective operation and control of
the processes; availability of information necessary to support the effective operation
and monitoring of these processes; methods of measurement, monitoring, and analysis
needed in order to implement those actions that will achieve planned results and
continual improvement.
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(The matrix is a suggested way of addressing these issues. Other ways of addressing
these issues are acceptable provided all processes listed in Attachment I appropriate to
the project are addressed.
An alternative way to identify quality processes and objectives is the use of a detailed
schedule which identifies tasks and objectives. However, process risk, controls to
mitigate the risks, and measurements needs to be added.
The contractor generally has developed a quality manual and implements control
procedures to describe its standard operating practices (processes) that apply on
various projects. Standard procedures would address topics such as shown in
Attachment I of this procedure.
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When parts of the work are subcontracted, the subcontractor's portion of the work
needs to be reflected in the quality plan or be referenced to a stand-alone subcontractor
quality plan. When a stand-alone subcontractor quality plan is applied, the prime
contractor needs to develop a detailed procedure how he intends to control the
subcontractor's activities.
Select one of the next two paragraphs as applicable:
On this project the subcontractors shall be performing work under this Quality Plan.
(Title) shall incorporate the scope of the services performed by the subcontractors into
the requirements of this quality plan. The conformance of the subcontractor to this
Quality Plan is subject to periodic internal audits in accordance with paragraph 5.8.2.2
of this quality plan. (Title) will perform such internal audits 15% and 60 % completion
of each project phase. Areas for noncompliance shall be resolved to the satisfaction of
the (contractor and Saudi Aramco) and records maintained.
On this project the subcontractors shall perform work under their own QMS System.
(Title) shall review the subcontractor QMS Manual for conformance to the ISO 9001
standard as it applies to the assigned scope of work. (Title) shall perform an evaluation
of the subcontractor's implementation of their QMS Manual on an (identify interval)
basis. Reports of such evaluations shall be maintained by (title) for the duration of the
project. Any noncompliance shall be resolved to the satisfaction of (contractor) and
records maintained.
5.4.2 Documentation Requirements
5.4.2.1 General
Example: The (contractor) has established the following documentation for its quality
management system:
 Quality policy and quality objectives
 This Quality Plan
 Documented procedures as shown in Table (number) (Procedure references
should be listed in a convenient table and the actual procedures to be submitted
with this Quality Plan)
 Planning, operation, and process control documentation such as:
o Inspection & Test Plans (ITP)
o Work instructions
o Records of internal reviews
o Inspection and test reports
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o Internal/external audit reports and corrective action

o Other documentation used to ensure effective planning operation and control
 Records (list as appropriate)
5.4.2.2 Quality Plan
Example: The (contractor) established and maintains a Quality Plan. The Quality Plan
identifies the scope of the Quality Management System, and any exclusion to the
requirements of ISO 9001:2000 and Schedule Q. It includes procedures and documents
covering work activities. It includes a description of sequences and interactions of
processes that fall under the scope of the quality management system. (Authorized
exclusions are identified in this procedure and shall be clearly stated in the quality plan.)
5.4.2.3 Control of Documents
Example: The Quality Plan, referenced procedures and Inspection & Test Plans are
controlled documents. (Title) is responsible to ensure the initial issue and subsequent
changes are acknowledged by those authorized to receive the Quality Plan.
A documented procedure has been established to control documents required for the
Quality Management System. Project documents shall be maintained at the following
locations (identify home office, field, etc.). Access to these files shall be limited to
(titles).
(Title) is responsible to review all project documents for conformance to the contract
prior to submitting to Saudi Aramco. This review shall be indicated on each item by
(indicate method, for example, stamp, signature, statement, etc. When responsibilities
for review of various project documents rests with different persons [engineers, quality
manager, project manager etc.], it is advisable to reflect such responsibilities in a
matrix form). All documents transmitted to Saudi Aramco shall identify the action
taken by the engineer. The document status shall be updated based on the response.
Methods shall be used to track the status of transmittals that require action by the
recipient. (Describe the methods to be used. Incorporate any specific contract
requirements such as Waiver Requests and design changes).
Documents issued for construction will be approved by qualified and authorized

individuals as required by the contract.
As-built documents shall be maintained by (title) at (identify location). An index of as-

built documents shall be maintained as part of the file. As-built conditions shall be
recorded on project documents by (identify method, for example redline, blue line, and
so on. All documents shall be verified for accuracy (by whom?) and shall be
transmitted to Saudi Aramco (by whom) at the end of the project.
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Only the latest authorized issue of project documents shall be available for use by
contractor personnel. Documents not authorized for use, voided documents or
superseded documents shall (identify how they shall be kept from use) for example, be
marked, place in a different file at a different location as a means to prevent use.
(Title) is responsible to review all documentation for conformance to the contract prior
to transmitting to Saudi Aramco. This review shall be indicated on each document by
(indicate method, for example stamp, signature, statement, etc.).
All documents transmitted to Saudi Aramco for review shall use a transmittal form
which identifies the item transmitted and the action to be taken by Saudi Aramco. The
document status shall be updated based on transmittal information.
(Title) is responsible for reviewing the contract and identifying submittals and
deliverables to be transmitted to Saudi Aramco. (Describe how this activity is
controlled [for example, status list, marked contract, submittal log, drawing log, etc.).
Controls shall be established to track the status of any item on the list that requires
authorization or approval. These items shall not be released until approved or
authorized. (Describe the methods to be used. Incorporate specific items in Schedule Q
requiring Saudi Aramco approval).
A copy of the approved quality plan, procedures and Inspection & Test Plans for Saudi
Aramco use shall be available at all locations where work is undertaken for this project.
5.4.2.4 Control of Records
Example: A documented procedure to control the identification, storage, retrieval,

protection, retention and disposition of quality records shall be established. (This
procedure needs to incorporate the requirements of SAEP-127, Security and Control of
Saudi Aramco Engineering Data outside of Saudi Aramco.)
Project records shall be stored in suitable environment to prevent damage or

deterioration and to prevent loss. Records shall be filed by (subject, date, file category,
etc. Describe storage methods.)
An index of project records shall be part of the file. Responsibility for the accuracy and
completeness of the records is assigned to (title). Access to records shall be under the
control of (title). Removal of records to a location other than the immediate are where
the file is located shall be restricted to authorized persons (who?). Measures to identify
removed files and their current location shall be maintained.
(Title) shall identify those records to be transmitted to Saudi Aramco upon completion
of the project and transmit the appropriate records.
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(Contractor) records that provide evidence of conformance to requirements and of the

effective operation of the contractor's quality management system shall be identified,
stored, protected, and retained. Retrieval shall be controlled. (Title) is responsible for
identifying the records to be retained, retention time, disposal method, and for arranging
for their protection and controlled retrieval.
5.5 Management Responsibility

5.5.1 Management Commitment
Example: The top management of (contractor) is committed to the development and

improvement of the quality management system by:
 Communicating the importance of meeting Saudi Aramco, regulatory, and legal
requirements by (identify how this information is communicated).
 Establishment of a quality policy and objectives (identify the quality policy and
quality objectives for this project.)
 Conducting management reviews in accordance with Paragraph [reference
paragraph number] of this Quality Plan and Schedule Q.
 Ensuring the availability of necessary resources in accordance with Section
[reference Section number] of this Quality plan.
5.5.2 Customer Focus
(Contractor) ensures Saudi Aramco satisfaction by:

 Reviewing contract requirements, Quality Management System, and procedures
for compatibility and submit modifications as appropriate.
 Allocating trained and qualified staff resources in accordance with Attachment I
of Schedule Q to perform project tasks.
 Schedule and reporting progress in sufficient detail to control project cost.
 Training personnel as required.
 Performing management reviews and internal quality audits as specified in
paragraph 4.1 and 7.2.2 of Schedule Q.
 Establish a program for problem identification and resolution and problem
prevention.
 Maintaining data control systems and records of project activities.
(List other activities performed by contractor as appropriate to ensure customer
satisfaction.)
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5.5.3 Quality Policy
Example: The (contractor) has the following policy regarding the quality of the goods
and services we offer to our customers.
(State the quality policy here)
The policy is appropriate to the purpose of the company; it includes a commitment to

meeting customer requirements and to improving the delivery of our services; it is
reviewed for relevancy and appropriateness of objectives and communicated to those
performing the work. The policy is controlled (Identify the practices of review for
relevancy and appropriateness, communication, and control.)
5.5.4 Planning
5.5.4.1 Quality Objective
Example: Top management of (contractor) has identified the following quality

objectives for the project. The objectives are measurable, consistent with policy,
relevant to the successful completion of the project, and attainment of objectives is
considered as part of our effort for improvement. (Identify the quality objectives.
Include such things as meeting contract requirements, resource allocation, cost control,
schedule control, other relevant quality objective.)
5.5.4.2 Quality Management System Planning
Example: The elements that comprise the quality planning process are this Quality
plan, Inspection & Test Plans, project organization charts that prescribe personnel
allocations and mobilizations, titles of individuals, subcontractors necessary to complete
the Work, and the integration of quality improvement initiatives described in paragraph
5.5.6 Management Review and 5.8 Measurement and Monitoring.
When conditions require change, the process is controlled and the integrity of the
quality management system is maintained. (Describe how changes to the quality
system are controlled, i.e., allocation of resources, changes in work scope, internal
procedures or work instruction modification.)
5.5.5 Responsibility, Authority, and Communication
5.5.5.1 Responsibility and Authority
Example: The (contractor) is organized in the following manner (include a general

organization chart for the company and a specific project organization chart as detailed
in Paragraph 5.9 of Schedule Q). (Name) is responsible for maintaining the
organization charts.
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The (title) shall have organizational authority at least to that of the line managers
responsible for the execution of the work. All QC personnel shall functionally report to
the (select as appropriate Quality Manager, Quality Assurance Manager, Quality
Control Manager, Quality Control Supervisor or similar position).
While assigned to the project, quality personnel shall be dedicated to the work
described in Schedule Q, Attachment I and perform no other function on this project.
The (contractor) has assigned responsibilities and authority in the following manner.
(Use functional titles instead of names to reduce the number of quality plan revisions.
Focus description of activities on prevention of nonconforming conditions, problem
identification, problem solution, verification of corrective action and follow up to
ensure problem resolution. Correlate with the organization chart. Describe how this
information is communicated to personnel).
5.5.5.2 Appointing a Quality Manager/Management Representative
Example: The (contractor) has assigned (title: Quality Manager, Project Quality
Manager, Quality Assurance Manager, etc.) as the management representative for
quality on this project. He shall ensure the quality system is established, maintained
and implemented and shall report to top management on an (identify interval) and make
recommendations for quality system improvements. Reports shall be issued in writing
to top management and maintained in an open status until the resolution of outstanding
items. The management representative for quality shall assure that the project team is
aware of customer requirements regarding the project. (When Schedule Q does not
require appointment of a quality manager, this role reverts back to the Corporate
Management Representative).
5.5.5.3 Internal Communication
Example: The (Quality Manager/Management Representative) ensures the processes of

the quality management system and their effectiveness are communicated throughout
the organization by (Identify methods of communication, for example, distribution of
audit reports, management reviews procedures, work instructions, etc.)
5.5.6 Management Review
5.5.6.1 General
Example: The (contractor) top management shall review the Quality Management
System at least once every six months to ensure its suitability, adequacy, and
effectiveness. The QMS, quality policy, and quality objectives will be evaluated for
any needed change. Records of these reviews shall be maintained.
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5.5.6.2 Review Input
Example: Management reviews shall utilize:

 Internal and external quality audit results
 Customer performance evaluation
 Process performance and product conformance results
 Preventive and corrective action status
 Follow up on actions from previous management reviews
 Other changes (for example scope of work changes) that could affect the QMS)
5.5.6.3 Review Output
Example: Results of management reviews shall be recorded and address as appropriate:

 Improvements in the QMS and its processes
 Improvements in project related to Saudi Aramco requirements
 Resource needs
Action items should be followed up on at subsequent management reviews to

ensure closure. A copy of the results of this Management Review shall be
forwarded to Saudi Aramco within two weeks after the management review
meeting.
5.6 Resource Management
5.6.1 Provision of Resources
Example: (Title) is responsible to assess organizational and project needs including

oversight functions and develop resource requirements in order to assure resources
necessary to implement and improve the processes of the QMS and address Saudi
Aramco satisfaction issues are provided in a timely manner.
5.6.2 Human Resources
5.6.2.1 General
Example: The (Contractor) shall assign personnel to the project in accordance with
Schedule Q, Attachment VI that is competent on the basis of applicable education,
training, skills, and experience. All personnel assigned to this project shall meet the
minimum qualification and experience levels specified in Schedule Q, Attachment I.
(Title) is responsible to review the contract to determine any customer requirement for
competency level of personnel assigned to the project and ensure that assignment of
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personnel including subcontractors meet the requirements. Resumes of all quality

personnel including sub-contractor quality personnel shall be submitted to Saudi
Aramco for review and approval at least two weeks prior to the start of the work.
All procedures and personnel qualifications for special processes shall be submitted
30 days prior to the start of work.
(Contractor) shall provide on a monthly basis a listing of approved personnel forecast to

be mobilized in the next 60 days as well as list of personnel to be demobilized in the
next sixty days.
(Contractor) planned staffing levels shall comply with the Saudi Aramco approved
quality plan. Reduction from required level of quality personnel specified in Schedule
Q shall require Saudi Aramco written approval.
Anticipated changes in personnel due to vacation, temporary assignments or

resignations shall be advised to Saudi Aramco at least 30 days in advance of the
scheduled absence. All other changes such as for illness and emergency leaves will be
advised as soon as possible.
5.6.2.2 Competence, Awareness, and Training
Example: The (Contractor) shall:
 The (contractor) has developed position descriptions for those personnel

performing activities affecting quality that identify competency requirements.
(Title) maintains the latest issue of position descriptions.
 (Title) is responsible to identify training needs and assure training is performed.

Personnel lacking required competencies shall receive training such as formal,
informal, or on-the-job. (Contractor) will provide training as deemed
appropriate to satisfy competency needs or utilize external training sources.
(Include in this paragraph the type of training performed for personnel on this
project.)
 (Contractor) shall evaluate the effectiveness of the training through periodic

internal audits, review and analysis of employee generated errors, omissions,
rework, and nonconformities.
 (Contractor) employees and sub-contractors shall be made aware of the project

quality requirements and how their work activities contribute to the achievement
of quality objectives. (Describe how this is achieved. Consider awareness
presentations to personnel and subcontractors, project kickoff meetings, project
position descriptions, project organization charts, toolbox meetings, newsletters,
performance evaluations, and other means of awareness enhancement).
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 (Contractor) shall maintain records of education, training skills, and experience

for personnel effecting quality. (Title) is responsible to ensure appropriate
record including records of training activities and subject matter of the training
are maintained.
5.6.3 Infrastructure
Example: The (Contractor) provides a work environment suitable for it to achieve its
business objective and satisfy project requirements. (Address in general terms
workplace and associated facilities, equipment, hardware, software, and support
administrative services. Consider work space, work environment, accessibility to
computers, appropriate software, and other tools necessary to assure acceptable Work).
5.6.4 Work Environment
Example: This section is addressed in the Loss Prevention Manual.
5.7 Project Execution
5.7.1 Planning of Project Execution
Example: The (Contractor) shall plan and document the project execution process.
The documentation for project execution is stated in paragraph 5.3.2 of this quality plan.
The quality objectives for the (design, procurement, construction activities, etc.) are
identified in (consider the contract, internal quality objectives, etc.).
The (design, procurement, construction or Pre-commissioning) processes,

documentation, resources, and facilities shall be established for this project. (Describe
compliance with this requirement. Consider reference to other section of this Quality
plan, including matrix or other data developed in Section 1, the resource loaded
schedule, other documentation).
Verification and validation are incorporated into the planning process as follows:
(describe how verification and validation activities are incorporated. Consider design
review, acceptance testing, planned inspections, approval, etc. The resource loaded
schedule may be used to identify verification and validation activities.)
Acceptance criteria for the work will be developed where appropriate.
Records attesting to conformity of process and resulting Work shall be maintained by

(title). Records include:
 Inspection reports and certificates
 Disposition reports
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 Internal quality audit results and closures

 Records of management reviews
Project acceptance by Saudi Aramco shall be documented by Mechanical Completion

Certificate(s) (MCC).
5.7.2 Customers Related Processes
5.7.2.1 Determining Project Requirements
Example: The (Contractor) will review the (contract agreement) to determine customer
requirements. (Title) will evaluate these requirements and determine any additional
requirements including regulatory and legal ones, which may not have been identified
by the Saudi Aramco, and need to be implemented to support the delivery of the Work.
5.7.2.2 Reviewing Project Requirements
Example: The (Contractor) has assigned the responsibility to review the contract to
(title). The (title) shall ensure that the requirements are understood, and that we have
the capability of performing the work. The contract shall be reviewed by (title) to
ensure any agreed-to changes have been incorporated. The review shall be documented
in the following manner and records maintained.
(Describe the methodology)
Changes to contracts shall be controlled. The (title) is authorized to accept changes to

contracts, identify any restrictions or levels of acceptance.
Changes shall be documented and issued to all staff responsible for execution of the
original contract by (title).
5.7.2.3 Customer Communication
Example: (Title) is responsible to establish and maintain communication with the Saudi
Aramco Representative regarding engineering, procurement inspection, or construction/
precommissioning activities. (Describe methods of communication with Saudi Aramco.
Consider weekly communication meetings, formal written communication, etc.)
(Title) is responsible for evaluation of Saudi Aramco feedback/complaints and

responding to them. (This should be the Project Manager or higher.).
5.7.3 Design and Development
5.7.3.1 Design and Developing Planning
Note: This section is not applicable to contractors without design responsibilities.
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Example: The (Contractor) shall plan and control the design and address staging,
review, verification, and validation activities; personnel responsibilities and authorities,
interfaces between discipline; and any update in this plan during the project. (Describe
your methods of executing this planning process. Consider reference to the resource
loaded schedule, reference to the project organizational chart and description of
personnel duties and responsibilities, coordination with subcontractors, inspection,
testing labs, interdisciplinary review, coordination of construction crafts, etc.).
5.7.3.2 Design and Development Inputs
Example: (Title) shall be responsible to develop (how) and transmit (how) written
design criteria to the (design staff). (This can be done by supplying the design staff
with a list of design criteria for example, codes, standards, specifications, drawings,
technical information, etc.)
(Title) is responsible to ensure the design schedule is developed, maintained, evaluated

for deviations, and adjusted as necessary in order to ensure the task milestones in the
contract are met.
Design calculations shall be developed to written criteria. Assumptions shall be

delineated. Those that require confirmation before finalization of the calculation shall
be identified.
(Title) is responsible to evaluate all design inputs for adequacy and assure any
ambiguous or conflicting requirements are resolved.
5.7.3.3 Design and Development Outputs
Example: Outputs of the design process are documented in a manner that enables
verification against design inputs.
Outputs are those deliverables required by the Saudi Aramco in accordance with the
contract and include but are not limited to studies, reports, analysis, scope development,
designs, and specifications.
(Title) is responsible to ensure the deliverable addresses the input requirements, is

comprehensive in addressing the Saudi Armco's intended use, is constructible, and that
the deliverables are approved as required by the contract and (Contractor) QMS
requirements.
All calculations shall be signed and dated by the originator and checked prior to
finalization by an engineer competent in the discipline but without direct responsibility
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for performing the calculation. A system to validate the programs or algorithms for
computer-forming calculations is employed. (It's recommended to describe the
calculation program in detail, including the forms or format used, the method of
affixing signatures and dates, the numbering and tracking system used, etc, or reference
a procedure that covers the details of the calculation process and include the procedure
in the procedure section of the Quality Plan).
Specifications shall be developed in conjunction with contract drawings. (Title) is

responsible for coordination of the effort between disciplines within the design group,
outside agencies (if any), and Saudi Aramco.
Development of construction schedules and estimated construction costs shall be under

the direction of (title). The methodology used to develop construction schedules and
estimates of construction costs shall be described in written procedures or instructions.
Format shall conform to Saudi Aramco standards as required in the contract. (Describe
the process or reference the methodology currently employed.)
Schedules and estimates shall be reviewed by (title) prior to their issue to Saudi
Aramco.
5.7.3.4 Design and Development Review
Example: (Contractor) shall perform periodic formal design reviews and shall notify
Saudi Aramco two weeks prior to start of any Design Review. Design documents are
circulated for internal review and coordination of disciplines. Review may include E-
review at design stages specified in SAEP-303. The process shall be documented
(Specify how. Common practice is collection of comments by discipline in tabular form
and recording corrective action for each problem area). A CADD system is developed
and controls (what are they) have been established to safeguard the integrity of the
drawings. (A procedure describing the development of drawing and specifications in
detail needs to be referenced and the procedure submitted with the quality plan.)
The review process shall address the ability of the design to fulfill requirements and
identify problem areas and proposed corrective actions.
All design reviews shall be completed prior to the schedule Design Reviews stated in
Schedule “B”. Saudi Aramco comments and any internal comments shall be addressed
in written form and records of resolution kept until completion of the project.
(A procedure shall detail the methods employed, who shall resolve the comments, and
what form shall the documentation take.)
Records of design reviews shall be maintained by (title).
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5.7.3.5 Design and Development Verification
Example: (Title) is responsible to assure the output meets the design inputs.
(Describe the methods of performing this activity such as checking function, sealing of
design drawings, etc.)
A constructability review (shall or shall not) be performed as part of this contract.

(If performed, describe the methods to be employed or reference a procedure, and
include the procedure in the quality plan).
Value engineering (shall or shall not) be performed as part of this contract.

(If performed, describe the methods to be employed or reference a procedure, and
include the procedure in the quality plan).
Records of verification activities shall be maintained by (title).
5.7.3.6 Design and development validation
Example: The (contractor) has developed a system to assess if the design was
constructible and met Saudi Aramco requirements (if computer simulation is used,
provide details).
(Title) performs this analysis. The results are recorded and used as part of our
corrective and preventive action program. (Describe the methods of accomplishing this
activity).
5.7.3.7 Control of Design and Development Changes
Example: (Title) is responsible to provide the interface with Saudi Aramco

Representative during execution of the contract. Supplements or addenda developed
during this period shall receive the same level of review as the original document and
will be reviewed by (title) prior to issue.
As-builts shall be developed per contract requirements. As-builts shall be

independently reviewed to ensure field-marked prints and other sources of as-built
information have been correctly translated onto the original document.
Revisions to project design documents shall be controlled. Methods (describe) have

been established to ensure revisions are reviewed to the same level as the original
document for the area of change, and previous versions of the documents undergoing
change have been appropriately controlled (how) to prevent inadvertent use.
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Records of these activities are maintained by (title).
5.7.4 Purchasing
5.7.4.1 Purchasing Process
Example: Where subcontractors and suppliers are engaged to work on this project, their
capability to perform the assigned scope of work is evaluated by (title) in accordance
with Schedule Q, Attachment III. Physical surveys, when needed shall be performed by
a qualified auditor and supported by a technical specialist for the equipment under
consideration. Except as provided in Schedule Q, Attachment III, paragraph 1.3.6,
evidence of qualification of subcontractors and suppliers shall be provided to Saudi
Aramco.
Records of subcontractor and supplier performance shall be maintained by (title).

Subcontractors and suppliers with a record of poor performance shall be excluded from
future consideration. Evaluation criteria are defined. Evaluation of subcontractor and
supplier performance shall take place on a (identify interval) basis. (Title) is
responsible to follow up on identified areas of poor performance.
5.7.4.2 Purchase Information
Example: In accordance with Schedule “G” of the Contract, purchase orders with
subcontractors and suppliers will define service or product requirements, Quality
management system requirements, applicable procedures, and processes, equipment,
and personnel qualifications in sufficient detail to ensure the work performed meets the
purchase order requirements. All requisitions shall be reviewed by (title) for technical
and quality requirements prior to submitting to Saudi Aramco for review. (Describe
how this is done in a procedure and attach to the quality plan).
5.7.4.3 Verification of Purchased Products
Example: In accordance with Saudi Aramco Form SA-175, work performed by the
suppliers and sub-suppliers shall be reviewed for conformance to contract requirement
and accepted by (title) and documented by (describe how work of subcontractors is
accepted).
(Title) is responsible to ensure that the equipment and materials ordered for this project
under this contract meet contract requirements and are delivered on time. The
following steps shall be taken to ensure that the suppliers are capable of providing
appropriate items:
Supplier suborders shall be reviewed for conformance to the original purchase order
requirement and document.
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The manufacturer/supplier quality program in accordance with ISO 9001:2000 shall be

verified by (title).
Manufacturer/supplier capabilities to supply items that meet technical requirement in a

timely manner shall be evaluated. Once fabrications starts, progress shall be reported
on a weekly inspection/fabrication status report to Saudi Aramco.
Detailed Inspection and Test Plans for all equipment and material with Inspection
Levels 2, 3, or 4 per “SAER-1972“ shall be prepared by Suppliers and submitted to
Saudi Aramco with the Inspection Assignment Package three weeks prior to start of
fabrication.
Applicable supplier process control procedures (i.e., welding, heat treatment, NDT,
refractory installation, PMI) shall be reviewed by (title) and submitted to Saudi Aramco
as required.
Equipment/material delivered for use on the project shall be inspected by (title) at the
supplier/sub-supplier facilities in accordance with SAER-1972. Rejected material shall
not be allowed to ship. When no Form SA-175 exists, material shall be inspected upon
receipt at site. Non-conforming material shall be returned to originator or marked in a
manner that shall prevent its use.
Records of supplier inspections shall be prepared following each inspection or weekly

for resident inspectors and submitted to Saudi Aramco per Schedule Q.
Inspection Disposition Reports shall be prepared within two weeks following release to
ship material and submitted to Saudi Aramco.
(Identify specific method to be employed on this project)
5.7.5 Production and Service Provision
5.7.5.1 Control of Production and Service Provision
Example: The (contractor) has established the following controls applicable to

construction and construction management activities. These activities are reflected in
the detailed Inspection and Test Plans and form part of this quality plan.
 Activities are planned.
 Activities are scheduled.
 Acceptance criteria are defined.
 Adequate resources (tools, equipment, trained personnel) are available to
perform the work.
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 The work environment is safe and conforms to health and safety requirements in
the contract.
 Methods are employed to monitor resource expenditure against expected results.
 Procedures, work instructions, and/or installation instructions are available to
the workforce.
 Codes, standards and other references, including portions of the contract are
available to the workforce.
 Standards of workmanship are implemented.
 Where required, licensed or certified personnel are assigned to the project to
perform activities requiring such license or certification.
 A program to monitor the effectiveness of these process controls is in place and
implemented.
 Criteria for release, approval, and acceptance are established.
(Identify the controls implemented on the contract and identify the title(s) of those
responsible to see that commitments made in the plan are implemented and
documented).
5.7.5.2 Validation of Processes for Production and Service
Example: The validation of the design is the constructed project that satisfies the Saudi
Aramco requirements.
The validation of certain construction processes can only be ascertained when load is
applied or operation is initiated. For the project, these processes include (select
appropriate ones, add others as necessary. This is not a complete list. Refer to
Schedule Q, Attachment IV, and paragraph 2.1):
 Welding
 Heat Treatment
 Nondestructive testing (NDT)
 Positive Material Identification (PMI)
 Structural concrete placement
 Paving and asphalting
 Coating
 Bolt tensioning
 High voltage cable splicing/termination
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 Cable and Conduit seal installation

 Fiber optic cable installation
The (contractor) assures these processes can achieve planned results through (include
all that apply. Add others as necessary):
 Process qualification
 Equipment and personnel qualification
 Defined methods and procedures
 Records shall be maintained and revalidation performed as necessary.
Applicable construction process procedures identified in Schedule Q, Attachment IV, if

not included in this quality plan, shall be submitted for Saudi Aramco review at least 30
days prior to start of the construction activity.
5.7.5.3 Identification and Traceability
Example: (Contractor) shall develop and maintain a system to identify, design, or

report documents so they remain traceable to their originator and contain customer
identification, as may be required by the contract.
(Describe the system to be employed on the project.)
(Contractor) shall develop and maintain a system to identify construction materials and
equipment to the extent required by the contract or applicable codes and standards.
Nonconforming material shall be identified or removed to prevent inadvertent use.
For this contract, the following shall be included:
(Describe the system to be employed to identify equipment and material on the project.
Consider, tagging, marking, color coding as appropriate.)
To the extent traceable in a contract requirement, (contractor) shall develop and

maintain a system for unique identification of the work or batches. (Title) is
responsible for implementing the system and retaining appropriate records.
Nonconforming material shall be identified or removed to prevent inadvertent use.
For this contract, the following shall be included:
(Describe the system to be employed on the project.)
5.7.5.4 Saudi Aramco Property
Example: The (contractor) shall develop and maintain a system to receive, log, and
maintain Saudi Aramco – supplied documents, data, material, or equipment. (Title) is
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responsible for this function and shall advise the Saudi Aramco Representative of any
items that are unsuitable for use, lost, or damaged.
All Saudi Aramco supplied material shall be inspected against the shipping documents
for accuracy and damage by (title) and stored in such a way to prevent damage or
deterioration.
(Title) is responsible for the final disposition of supplied items at the conclusion of the
project in accordance with contract requirements. Note: (If no data, equipment, or
materials are provided by Saudi Aramco this section does not apply and a statement to
that effect should be include in the Quality Plan.
5.7.5.5 Preservation of Material and Equipment
Example: During the development of the plans and specifications, the (contractor) shall
evaluate construction material and equipment and include in the plans and
specifications any requirements for handling, storage, packaging, preservation, and
delivery necessary to ensure requirements are met. (Title) is responsible for this
activity. Equipment suppliers shall be requested to provide storage and preservation
procedures for purchased equipment.
(Describe specific methodology for this project.)
(Title) shall review the construction contract and ascertain through the inspection
process that requirements for handling, storage, packaging, preservation, and delivery
necessary to ensure requirements are being implemented by the contractor,
subcontractor, and suppliers. Nonconforming conditions shall be documented.
(Describe specific methodology for this project.)
(Contractor) shall establish, maintain and implement a program for handling, storage,
and preservation of equipment and material for this project.
(Describe specific methodology for: handling, storage, and preservation.)
5.7.6 Control of Monitoring and Measuring Devices
Example: (Contractor) and sub-contractor(s) shall establish, maintain, and implement a

written program to identify, control, and calibrate measurement and monitoring devices
used to assure conformity of work as required by the contract. The program shall
contain the following elements:
 Identification of what equipment needs to be monitored and measured.
 Identification of equipment and instruments that require calibration to maintain
capability.
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 Listing of such equipment and instruments, frequency of calibration, and

evidence calibration took place. Calibration frequency shall be based on the
most stringent of Saudi Aramco standards, other applicable standards, or
manufacturer recommendations. If no standards apply, the calibration cycle
shall not exceed six months.
Unless equipment calibration is performed by the manufacturer or a Saudi Aramco

approved agency, the following shall apply:
 Availability and use of calibration instructions, manufacturers' instructions,
codes, or national standards for calibration.
 A program of corrective actions to repair or replace items that do not meet
acceptance criteria.
 A program to ensure measuring and monitoring devices are protected from
damage deterioration and unauthorized alterations of settings.
 A program of corrective actions for previously accepted work, if defective
equipment and instruments were used to inspect or test the work.
 Confirmation that computer software used as a basis of product acceptance is
acceptable for the intended application. Confirm prior to use and as necessary
thereafter.
 Records to demonstrate calibration and verification.
(Describe the specific program for this project or include the contractor's generic
program and indicate those portions that apply to this project.
Contractors with design responsibilities should consider addressing this paragraph for
computer programs used to assure design or report data are correct. They may also
need to address this paragraph if specific monitoring and measuring methods are
specified in the plans and specifications for the contractor to implement prior to
acceptance of the work.)
5.8 Measurement, Analysis and Improvement

5.8.1 General
Example: The (contractor) has defined, planned and implemented the following
measurement, monitoring, analysis and improvement activities to assure conformity and
achieve improvement. (Identify your methodology. The following should be
considered. Add to or delete as appropriate to the contract scope of work.)
 Customer satisfaction surveys
 Internal audits
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 In-process reviews/inspections/tests
 Control of nonconformities
 Data analysis
 Corrective, preventive, and improvement activities
5.8.2 Monitoring and Measuring
5.8.2.1 Customer Satisfaction
Example: The (contractor) has developed the following methods to obtain data and
monitor customer satisfaction and/or dissatisfaction. (Identify the methods used.
Consider weekly meeting minutes, correspondence, surveys, etc.)
5.8.2.2 Internal Audit
Note: Not applicable for projects less than 6 month duration.
Example: The (contractor) has established, and will maintain, and implement an
internal quality audit program to verify that quality activities and related results comply
with planned contractual arrangements and to determine the effectiveness of the quality
program and associated procedures. The internal quality program has the following
attributes:
 Internal procedures govern these activities
 Internal audits shall be scheduled based on requirements in Schedule Q.
The schedule shall be transmitted to the Saudi Aramco Representative within
30 days of the effective date of the contract.
 Personnel conducting internal audits are capable of objectivity and impartiality
in conducting audits. They will not audit their own area.
 Reports of internal audit results shall be generated and issued to affected
departments. Company management and Saudi Aramco shall receive copies of
report within two weeks of audit completion.
 Corrective action shall be monitored and brought to a close.
 Follow-up internal audits shall be conducted as appropriate, to ensure
implementation of corrective action, and the results reported to Company
management and Saudi Aramco.
 The activities of subcontractors working under this quality management system
will be included in the audit program.
 The activities of subcontractors working under their own quality management
system will be audited. As a minimum such subcontractor quality audits will be
Page 47 of 51
conducted every six months.

 (Title) is assigned responsibility to implement the internal quality audit program.
(A procedure that addresses the responsibilities and requirements for planning and
conducting internal audits and for reporting results and monitoring records is required
and must be included in this quality plan.)
5.8.2.3 Monitoring and Measuring of Processes
Example: The project execution processes described in Section 5.7 of this Quality plan
necessary to achieve Saudi Aramco requirements are measured and monitored as
follows: (Describe the measuring and monitoring methods to assure your processes are
acceptable. Consider internal audit results, error and omission punch lists, number
and types of Log book entries, nonconformance reports, etc.)
These methods shall confirm the continuing ability of each process to satisfy its
intended purpose. When planned results are not achieved, corrective preventive actions
shall be taken to assure conformity.
5.8.2.4 Monitoring and Measuring of the Work
Example: (Contractor) shall establish, maintain, and implement a program to control

the development, review, and release of designs that are in conformance with Saudi
Aramco requirements. The program shall be controlled by written procedures,
instructions, or checklists as appropriate. Results shall be recorded, authenticated, and
distributed in accordance with written procedures.
The measurement, monitoring, and acceptance of the design are addressed in the design
and development section.
(Contractor) shall establish, maintain, and implement a program to control procurement,

inspection and acceptance of equipment, material, and construction activities performed
by contractor's own work forces or its subcontractors. Records shall be maintained.
(Title) shall ensure that incoming equipment and materials are inspected and accepted
for project use prior to incorporation into construction. When material is received
without Inspection Release, the (title) shall perform inspection against the purchase
order requirements and verify that the equipment and material meets the specified
standards. The process shall be documented (Specify what methods will be used to
document the process, Material Acceptance Report, signed delivery ticket, signed
invoice or bill of lading, etc.)
During construction (title) shall inspect the quality of the construction effort through
regular inspections of the work in progress, as agreed to in the respective Inspection and
Test Plans, approved by Saudi Aramco. Activities shall be recorded via inspection and
Page 48 of 51
test reports attached to relevant procedures and work instructions and acceptance
verified against written acceptance criteria obtained from applicable contract documents
or referenced codes and standards. (Title) shall notify Saudi Aramco by initiating
Requests for Inspection (RFI) for all inspection points coded as Witness or Hold.
Testing, if required in the contract, shall be performed by qualified personnel to written

procedures, with acceptance criteria defined and results identified and transmitted to
Saudi Aramco. (List types of test, responsible agency, witness requirements,
acceptance criteria or commit to developing such a list by a specific date and assign the
task to [title]).
All test results shall be documented on forms appropriate for the tests, and dated and
signed by the test personnel. Results shall be issued as required by the contract.
(Title) is responsible to supervise and accept or reject all contractor-performed

inspections and tests.
5.8.3 Control of Non-Conforming Product
Example: (Contractor) has a program to detect and correct nonconforming conditions

in design and relating to work output of its own staff or others under contract to the
(contractor).
Any nonconformance discovered by outside sources shall be processed by (title).
(Describe the NCR program for this project in a documented procedure.

Address elimination of the nonconformity, requirements for product release or
acceptance under concession, actions to preclude recurrence, re-verification after
correction, and program to mitigate the effects of installing or using defective product.
Where sub-contractors use their own NCR procedure, specify how this procedure fits
into the prime contractors' NCR program).
Example: In design, a nonconformance in work output occurs when errors are

discovered in output documents issued as final documents. Final documents are signed
and dated and ready to be issued for construction or procurement. In-process
nonconformities are addressed under Section 5.6.3 Design and Development.
During procurement and construction any conditions that do not meet contract
requirements and that cannot be corrected by the end of the workday shall rejected and
documented.
(Title) shall track the condition (how) until restoration to the designed conditions.
Example: (Title) shall track the condition (how) until restoration to the designed
conditions or until the “as-installed” condition is accepted by Saudi Aramco.
All violations of Saudi Aramco standards and specifications that result in “as-installed”
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or “use-as-is” recommendations shall be documented as Waiver in accordance with

SAEP-302 (Instruction for Obtaining a Waiver of a Mandatory Saudi Aramco
Engineering Requirement).
Example: All procurement and construction nonconformities shall be documented in

written form by (title) and tracked to closure. Documentation shall be a
nonconformance report.
Saudi Aramco shall be copied of all (contractor and subcontractor) nonconformance

reports within 48 hours of issue and prior to closing of the NCR.
Corrective action shall be implemented as described in paragraph 5.7.3.
5.8.4 Analysis of Data
Example: The (contractor) collects and analyzes appropriate data to determine the
suitability and effectiveness of its quality management system and to identify where
improvements can be made in the quality management system.
The following data are gathered and analyzed, (title) is responsible for the effort and to
ensure closure where QMS improvements are warranted.
Identify the data and analysis methods that will be used, consider:
 Customer satisfaction/dissatisfaction
 Conformity of products to requirements
 Measuring and monitoring data
 Trends of both positive and negative compliance
 Internal quality audit data
 Others as applicable
5.8.5 Improvements
5.8.5.1 Continual and Improvement
Example: The (contractor) facilitates continual improvement of the quality management

system and acting upon the following:
(Identify what you use to facilitate continual improvement of the QMS.

Consider quality policy changes, goal/objective changes, implementation of the results
of management review, audit findings, analysis of nonconformities, corrective action
and preventive actions implemented.)
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(Contractor) shall establish measurements system and track performance for any
Saudi Aramco specified improvement initiatives in accordance with Schedule Q,
Attachment VI.
(Title) is responsible to assure implementation of this planning for improvement effort.
5.8.5.2 Corrective Action
Example: The (contractor) has established a corrective action program to eliminate the
causes of the nonconformity and prevent its recurrence.
Corrective action will be appropriate to the severity of the nonconformity identified.
A documented procedure for corrective action has been established and is included in
this Quality Plan.
The procedure addresses nonconformity identification (including customer complaints),

cause determination, action to prevent recurrence, identifying and implementing the
corrective action, recording results, determining if the corrective action was
implemented and effective in resolving the nonconformity. (Detail the corrective
action program or reference the procedure number. Identify who is responsible to
implement the corrective action program.)
5.8.5.3 Prevent Potential Nonconformities
Example: The (contractor) has a program of preventive action, which anticipates the
potential causes of nonconformities and works to reduce or eliminate these potential
causes.
A documented procedure for preventive action has been established and is included in
this Quality Plan.
The procedure identifies potential nonconformities, their probable cause, determination

of preventive action needed, implementation of preventive action, and determining if
the preventive action was effective in preventing the nonconformity. (Detail the
corrective action program or reference the procedure number. Identify who is
responsible to implement the preventive action program. You may wish to consider
identification of performance risks [things that may prevent you from achieving you
objective] and those internal procedures that mitigate or eliminate these risks. If you
developed the suggested matrix in Section 1, it may prove to be a good starting point).
End of Appendix “A”
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Engineering Procedure

SAEP-1154 31 March 2014

Saudi Aramco DeskTop Standards

Appendix “A” – Typical Project Activities............ 24

Previous Issue: 2 August 2009 Next Planned Update: 31 March 2019

Copyright©Saudi Aramco 2014. All rights reserved.

1.2 It is intended for use as guidance to a Contractor organization meeting the

2.1 Saudi Aramco References

Saudi Aramco Engineering Procedures

Saudi Aramco Engineering Report

2.2 Industry Codes and Standards

International Standards Organization

ISO 9001:2000 Quality Management Systems - Requirements

Inspection Assignment Package: A set of documents that include details of purchased

Quality System: Organizational structure, procedures, processes and resources needed

Pre-Commissioning: Testing of system components for continuity, operability and in

Will: “Will” expresses a declaration of purpose or intent by one party.

Should: “Should” expresses a recommendation among other possibilities

4.1.1 Developing a Quality Plan to the ISO 9001:2000 edition is on processes

Management System (QMS) was developed. The contents of the

4.1.3 Generic documentation needed may be contained in the Contractor's

4.1.5 The Quality Plan should indicate, either directly or by reference to

4.2 Review and Acceptance

accepted by an authorized function, i.e., Quality Manager, Management

4.2.2 Upon approval of the Quality Plan by Contractor management, it shall be

4.3.3 Proposed changes to the Quality Plan must be submitted to Saudi

5 Contents of the Quality Plan

 Saudi Aramco quality requirements stated in Schedule Q are additional

5.1.1 Contractor Shall:

5.1.1.1 Define product which the Quality Plan is to be applied.

5.1.1.2 Specify the phase of the project (Design, Procurement,

5.1.2 Contractor Shall State the Intent:

5.1.2.1 Providing product that meets Saudi Aramco and applicable

5.1.2.2 Enhancing Saudi Aramco satisfaction through the effective

5.1.2.3 Assurance of conformity to Saudi Aramco and applicable

5.2 Normative References

5.2.1 Schedule Q Quality Assurance and Control, Inspection and

5.2.2 SAEP-1154 Guidelines for Contractor's Quality Plan

5.2.3 ISO 9000:2000 Quality Management Systems-Fundamentals and

5.2.4 ISO 9001:2000 Quality Management Systems-Requirements

5.3 Terms and Definitions

Contractor is required in addition to definitions given in this guideline

5.4 Quality Management System

Contractor shall describe the overall Quality Management System employed on

5.4.1 General Requirements

5.4.1.2 Processes identified as the project evolves shall be added to the

5.4.2 Documentation Requirements

5.4.2.2 Quality Plan

d) Document all Procurement, Construction, Inspection &

5.4.2.3 Control of Documents

5.4.2.4 Control of Records

5.5 Management Responsibility

5.5.1 Management Commitment

5.5.1.1 Promote the need to meet Saudi Aramco requirements.

5.5.1.2 Promote the need to meet regulatory requirements.

5.5.1.3 Promote the need to meet statutory requirements.

5.5.2 Customer Focus

5.5.2.1 Identify Customer Requirements

Ensure Saudi Aramco requirements including delivery and

5.5.2.2 Meet Customer Requirements

b) Identify additional requirements not identified by the

5.5.2.3 Enhance Saudi Aramco Satisfaction

Ensure Saudi Aramco satisfaction is enhanced.