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22/11/2018 FIX: Windows 10 Restarts Instead of Shutting Down


FIX: Windows 10 Restarts Instead of Shutting

By Kevin Arrows  • August 9, 2018 9 Comments  2 minutes read

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Countless Windows 10 have complained of their computers experiencing

shutdown problems immediately after they have been upgraded to
Windows 10. The most common of the shutdown problems that Windows
10 may bring to any computer that is updated to it is the computer
restarting instead of shutting down whenever the user shuts it down.

In such cases, your computer will restart 5-10 seconds after it powers down
regardless of whether you turn it off by clicking on the Shut down button or
by ordering the computer to shut down using a Command Prompt. In
addition, putting your computer to sleep by clicking on the Sleep button
also results in it waking up after 5-10 seconds. Even if your computer goes
into Sleep mode if it is left idle, its screen will turn back on in a couple of
minutes. The only way for Windows 10 users suffering from this problem to
actually turn their computers off is to unplug them from their power
supplies, remove their batteries (for laptops) or hold down their power
buttons for 3-10 seconds (for desktop computers).

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The cause of this issue has now been revealed as the fast startup feature that
Microsoft has introduced with Windows 10 – a feature that is actually meant
to allow Windows 10 computers to boot up faster when they are coming out 1/6
22/11/2018 FIX: Windows 10 Restarts Instead of Shutting Down

of a shutdown. The following are the two solutions that have proven to be
highly effective against this issue:

Repair Corrupt System Files

Download and run Reimage Plus to scan for corrupt files from here, if files
are found to be corrupt and missing repair them and then check if it fixes
the issue, if not then proceed with Solutions listed below.

Solution 1: Disable fast startup in Power

For almost 85% of the people who have been affected by this restart instead
of shutdown issue, disabling fast startup in Power Options took care of the
problem. To disable fast startup in Power Options, you need to:

Open Control Panel.

Switch to Icons View.

Click on Power Options.

Click on Choose what the power buttons do in the left pane.

 PRO TIP: If the issue is with your computer or a

laptop/notebook you should try using Reimage Plus
which can scan the repositories and replace corrupt and
missing files. This works in most cases, where the issue is
originated due to a system corruption. You can download
Reimage by Clicking Here 2/6
22/11/2018 FIX: Windows 10 Restarts Instead of Shutting Down

In the System Settings dialog, click on the blue colored Change settings
that are currently unavailable option.

Confirm the action if prompted to do so by UAC.

In the Shutdown settings section, uncheck the checkbox beside the Turn on
fast startup (recommended) Click on save changes. This will disable fast
startup on your computer, and the next time you shut your computer down,
it will actually shut down for good and not restart on its own.

Solution 2: Uninstall the ON/OFF by

Gigabyte application
If Solution 1 didn’t work for you, a scenario which is quite unlikely, the fact
of the matter may be that fast startup is not the culprit behind your
computer restarting itself instead of shutting down. In the case of a select
few computers that were affected by this issue – computers that were
manufactured by Gigabyte Technology Co., Ltd. – the root of this issue was a
Gigabyte application named ON/OFF. If your computer does have the
On/OFF by Gigabyte application, it may very well be the cause of this
problem in your cause, and all you need to do to get rid of this issue is
uninstall this application.

Navigate to Apps/Programs. 3/6
22/11/2018 FIX: Windows 10 Restarts Instead of Shutting Down

Scroll down, locate and click on ON/OFF by Gigabyte.

Click on Uninstall and wait for the program to be removed.

As soon as the program has been uninstalled, your computer will start
shutting down as it should.

 TIP: If none of the Methods have resolved the issue for

you, we recommend using Reimage Repair Tool which
can scan the repositories to replace corrupt and missing
files. This works in most cases, where the issue is
originated due to a system corruption. Reimage will also
optimize your system for maximum performance. You
can download Reimage by Clicking Here

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Glorious Purpose • a year ago 4/6
22/11/2018 FIX: Windows 10 Restarts Instead of Shutting Down

Thank you, it worked.

1△ ▽ • Reply • Share ›

mrsleep • a year ago

I had fast boot turned off when my computer started exhibiting this
behavior. Turning fast boot back on 'fixed' it.
△ ▽ • Reply • Share ›

proxxy • 2 years ago

Many thanks, i searched two hours for this problem and your
solution fixed it.
△ ▽ • Reply • Share ›

Robert • a year ago

Hi Kevin, i've been trying your clues, but my computer still
restarting on shutdown process. It's now 5 years suffering this, let
me explain my technical experience, since i'm an electronic
hardware technician.

I've started suffering this problem since i was having an AMD

dualcore with an asus mother board and Windows 7 Proffessional

After trying a lot of things i decided to upgrade my computer

4 years ago: The first i changed was the motherboard (Gigabyte),

cpu (i5 4570) and 2x4GB crucial DDR3 RAM memories, i was
running Windows 7. Problem still there

3 years ago: changed the graphic card and HDDs. Upgrade my

system to W8 and then W8.1 with a clean wiped disk. Problem still
there with a new OS and updates up-to-date OMFG!!

2 years ago: changed the mother board (now an Asus Z97-Pro

Gamer), 2 new Power Supplies tested with a special PS
multimeter, i've checked the power button with a multimeter, but
problem persist I Upgraded my W8.1 to W10, formatted the
computer and made a clean installation of W10, tryied with a spare
disk with W7 and W8.1.

One year ago: My wife purchased me a new computer case

(although the button was not the problem) and i've changed it. But
problem still there.

Today i've tested your post related solution, and i've go a stpe
forward disablin the Fast Boot option in my UEFI BIOS, but the
problem persist.

The system still working perfect except for this "rebooting instead

My actual computer is tottaly "new" except for the processor (i5 5/6
22/11/2018 FIX: Windows 10 Restarts Instead of Shutting Down
My actual computer is tottaly new except for the processor (i5
4570) and DVDRW drive. As an electronic hardware tech, i always
perform a full dust clean up and termal silicon change of my
devices every year o 6 month depending on my time to do it.

I'm desesperate about this issue, i've purchased a 1200 VA UPS to

discard possible power failures and no UPS disconnections has
been informed in the UPS Software since first of August.

In my opinión, my last home (when i first changed my MB, CPU

and RAM) was suffering a lot of power disconnections because it
was a poor neighborhood, then i think my Processor is the
problem, it maybe result damaged on one of those multiple power
loss with a peak voltage, but i've tested it with PC Benchmark and
PCMark and no problem was found on the CPU.

Thanks for you time, Hope you can find some way or explanation.

PS: In case not, i'm thinking to sell this computer and purchase a
Brand new one. 5 years of a problem persistance is enough xD

△ ▽ • Reply • Share ›

nevR ENUF > Robert • 6 months ago

this happened to me on a new laptop also. i opened her up
and checked the solder points where the battery connected
to the motherboard. and charger port also to eliminate them
both. There i noticed what seemed like cracked solder
points. reheated them and voila it worked first time.
△ ▽ • Reply • Share ›

Home & Native Land > Robert • 7 months ago

If you are still having problem then I think you may have a
CMOS problem. Did you try replacing the 3Volt battery?
Make sure you clean the contacts Good Luck 6/6