Beruflich Dokumente
Kultur Dokumente
BrightVessel.com
Wants to
send shoes Receive
Lands on the Carries out Waiting for Uses $10
STEPS
Wants to buy Clicks ad to Browses in Goes through Waiting for Receives Tries on shoes back - But Waiting for newsletter for
Thank You Calls Hotline return returns Gives rating coupon for
new shoes landing page e-Shop Checkout the Package Package - Do not fit does not credit evaluation
page process confirmation new purchase
understand campaign
the process
13
9
n
ers
m
o
7
el
on
ati
n
or
s
id
ab
io
ion
ter
ati
s
ee
m
sF
rov
rat
4
ate
sl
e
fir
rm
loy
dit
pu
e
res
res
rt
P
ist
5
ge
e
g
pd
ge
on
Pa
te
Ca
om
TOUCHPOINTS
nfi
n
g
g
Pa
mp
ce
eg
d
Co
no
Pa
Pa
pa
Pa
gC
gU
ea
ter
ter
u
Ad
Ad
Co
rvi
ing
hC
/R
y
Yo
eE
gin
gin
Ar
ery
ing
ing
or
s&
let
let
ct
ct
t
rin
pin
Se
p
p
uc
r
rn
rn
rn
s
pp
ne
ec
nk
u
u
teg
tlin
ka
ka
ho
ho
ho
ho
ert
gin
gin
ws
ws
Qs
rm
rm
rm
de
liv
nd
nd
rm
od
od
od
tu
tu
tu
g
ip
id
p
s
e
a
c
e-S
e-S
e-S
e-S
Blo
l
Ap
Ad
Ho
Ins
Ne
Ne
De
FA
Ca
Re
Re
Re
Sp
Ba
Fo
Fo
Fo
Sh
Sh
Lo
Or
Lo
Th
Bil
Pa
Pa
Pa
La
La
Te
Pr
Pr
Pr
DEPARTMENTS
Marketing / Online Marketing
Design / Editorial
e-Shop Management
Customer Management 10
Product Management
Accounting 22 23 15
Legal
43