Learner Workbook Business Plan

BSBMGT617
Develop & Implement a business plan
Learner Workbook
2
Table of Contents
Table of Contents ...................................................................................................................................... 2
Candidate Details ...................................................................................................................................... 3
BSBMGT617: Develop and implement a business plan ................................................................................ 3
Observation/Demonstration ..................................................................................................................... 4
Activities .................................................................................................................................................. 5
Activity 1A ..................................................................................................................................................... 5
Activity 1B ..................................................................................................................................................... 6
Activity 1C ..................................................................................................................................................... 7
Activity 1D ..................................................................................................................................................... 8
Activity 1E...................................................................................................................................................... 9
Activity 1F.................................................................................................................................................... 10
Activity 1G ................................................................................................................................................... 11
Activity 2A ................................................................................................................................................... 12
Activity 2B ................................................................................................................................................... 13
Activity 2C ................................................................................................................................................... 14
Activity 2D ................................................................................................................................................... 15
Activity 3A ................................................................................................................................................... 16
Activity 3B ................................................................................................................................................... 17
Activity 3C ................................................................................................................................................... 18
Skills and Knowledge Activity ...................................................................................................................... 19
Major Activity .............................................................................................................................................. 20
BSBMGT617 Learner workbook Orange International College Pty Ltd

Version 1.0 CRICOS No: 03446A | RTO No: 41315
3
Candidate Details
BSBMGT617: Develop and implement a business plan
Please complete the following activities as this forms part of your learning for BSBMGT617: Develop
and implement a business plan.
Name:
Address:
Email:

4
Observation/Demonstration
Throughout this unit, you will be expected to show your competency of the elements through
observations or demonstrations. Your instructor will have a list of demonstrations you must
complete or tasks to be observed. The observations and demonstrations will be completed as well as
the activities found in this workbook. An explanation of demonstrations and observations:
Demonstration is off-the-job
A demonstration will require:
 Performing a skill or task that is asked of you
 Undertaking a simulation exercise
Observation is on-the-job
The observation will usually require:
 Performing a work based skill or task
 Interaction with colleagues and/or customers
Your instructor will inform you of which one of the above they would like you to do. The
demonstration/observation will cover one of the unit’s elements.
The observation/demonstration will take place either in the workplace or the training environment,
depending on the task to be undertaken and whether it is an observation or demonstration. Your
instructor will ensure you are provided with the correct equipment and/or materials to complete the
task. They will also inform you of how long you have to complete the task.
You will need to demonstrate you can:
 Develop business plan
 Monitor performance
 Respond to performance data
You will also be able to demonstrate the following skills:
 Reading
 Writing
 Oral Communication
 Numeracy
 Navigate the world of work

5
 Interact with others
 Get the work done
Activities
Activity 1A
Estimated Time 20 Minutes
Objective To provide you with an opportunity to think about how to review and evaluate
pre-existing strategic, business and operational plan, if available.
Activity Complete the following individually or in a group (as applicable to the specific
activity and the assessment environment):
Review and evaluate your organisations pre-existing strategic, business and

operational plans, if available. Does your organisation have a pre-existing
strategic, business and operational plan? Briefly describe it.

6
Activity 1B
Objective To provide you with an opportunity to think about how to analyse and interpret
business vision, mission, values and objectives.
Attempt to locate your organisations vision statement. Describe it and any ways
in which you think it could be altered.
Attempt to locate your organisations mission statement. Describe it and any

ways in which you think it could be altered.
What are the current objectives of your organisation? Can you think of any
which could be implemented? In pairs, share your ideas on objectives that could
be implemented.

7
Activity 1C
Objective To provide you with an opportunity about how to consult with key stakeholders
and review market requirements for the product or service, profile customer
needs and research pricing options.
Consider who your key stakeholders are. Plan a consultation meeting where
stakeholders will provide you with advice on how to shape the future of the
business. What are their thoughts on organisational vision, mission, values and
objectives?
What is an external environmental factor? List two external factors and explain
how they could impact on your business plan?
What research should be conducted regarding pricing options before writing

your business plan?

8
Activity 1D
Objective To provide you with an opportunity to develop performance objectives and
measures through consultation with key stakeholders.
Based on the consultation plan developed in Activity 1C, in groups, perform the
roles of manager and employees. Discuss the changes required in employee
performance to meet the needs of the strategic plan. Provide examples of
performance objectives which could be issued to your employees.

9
Activity 1E
Objective To provide you with an opportunity to to identify financial, human and physical
resource requirements for the business.
Identify three forms of existing finance funds in your organisation.
Provide two examples of factors that a human resources audit should assess?
Provide three examples of production facilities which should be considered

when implementing a business plan.

10
Activity 1F
Objective To provide you with an opportunity to consider any permits or licenses that may
be required for new activity.
If your company were to alter their address because of a change of location in

the business plan, what steps would you need to take when updating ASIC?
Provide three examples of factors you should cover in your code of practice.
Briefly describe your company’s approach to the area.

11
Activity 1G
Objective To provide you with an opportunity to write a business plan.
What are the components of a typical business plan? Briefly explain what
should be included in each section.
Provide two examples of benefits that can arise from writing a business plan
and researching your industry.

12
Activity 2A
Objective To provide you with an opportunity communicate business plan to all relevant
parties and ensure understanding of performance requirements and
timeframes.
Why should your marketing team conduct a media outlet analysis before
sending out your business plan?
What steps should you work through to communicate your business plan?
Explain two advantages of segmenting your stakeholders and employees?

13
Activity 2B
Objective To provide you with an opportunity to ensure skilled labour is available to
implement plan; and test performance measurement systems and refine, if
necessary.
Develop a staffing plan to assess your current employees. Locate any statistics
you have regarding their productivity.
List three examples of benefits of performance measurement.

14
Activity 2C
Objective To provide you with an opportunity to ensure timely reports on all key aspects
of the business are available, user-friendly and balanced in terms of financial
and non-financial performance.
In groups, discuss the aspects you should report on in a business report?
Why might suppliers take an interest in your business report?

15
Activity 2D
Objective To provide you with an opportunity to report system failures, product failures
and variances to the business plan as they occur.
What procedures currently exist in your organisation for reporting system or

product failures? How could you apply a FRACAS to your organisation?
Provide three examples of targets which could be set in a business plan that you
could monitor for variances.

16
Activity 3A
Objective To provide you with an opportunity to think about how to analyse performance
reports against planned objectives and review performance indicators and
refine if necessary.
What actions could you take to analyse the performance of an employee whose
job role has changed within the period of their set performance objectives?
What performance indicators are used by your business to measure

performance? In pairs, discuss how you feel these could be refined to meet the
needs of the new business plan.

17
Activity 3B
Objective To provide you with an opportunity to ensure groups and individuals
contributing to under-performance are coached, and provide training where
appropriate.
What procedures are in place in your organisation to reduce under-

performance? Are there any methods you think could be implemented to
support those in the new business plan?
Describe two benefits of one-on-one learning as a response to under-

performance.
Answers may include:

18
Activity 3C
Objective To provide you with an opportunity to review system processes and work
methods regularly as part of continuous improvement.
Does your business currently have a procedure for the continuous improvement
of system processes and work methods? Describe what they are and some
improvements that have been made. If not, describe how CI could implemented
in your workforce.

19
Skills and Knowledge Activity

Estimated Time 90 - 120 Minutes
Objective To provide you with an opportunity to demonstrate your knowledge of the
foundation skills, knowledge evidence and performance evidence.
Activity Complete the following individually and attach your completed work to your
workbook.
The answers to the following questions will enable you to demonstrate your
knowledge of:
The answers to the following questions will enable you to demonstrate your
knowledge of:
 Reading
 Writing
 Oral Communication
 Numeracy
 Navigating the world of work
 Interacting with others
 Getting the work done
 Processes for developing business plans
 Performance objectives and measures including key performance
indicators
 Key stakeholders
Answer each question in as much detail as possible, considering your

organisational requirements for each one.
All answers will vary depending on the learner and the organisation they work for
but the learner should be able to answer each question competently.
1. What impact should strategic planning have in the development of your

business plan? Which aspects of the strategic plan do you feel your
organisation need to alter before writing the business plan?
2. Who are the key stakeholders in your organisation? Make a list of the
stakeholders who will have an interest in your business plan, and compare
answers in pairs. Go through your list and discuss why it might be useful to
consult with each stakeholder prior to writing the business plan.
3. Discuss as a group the legislative requirements you have to consider when

implementing a business plan. Will your company require a change in legal
status?
4. You have noticed that an employee has not been meeting performance
objectives. In pairs, perform a role play of a confidential chat between the
worker and manager to address the situation. Take the role of the manager
and worker in turn. For the purposes of the role play, one employee has
only recently started under-performing, while the other has consistently
under-performed.
20
Major Activity
Estimated Time 90 – 120 Minutes
Objective To provide you with an opportunity to demonstrate your knowledge of the
entire unit.
Activity This is a major activity – your instructor will let you know whether you will
complete it during class or in your own time.
You must individually, answer the following questions in full to show your
competency of each element;
1. Develop business plan
2. Monitor performance
3. Training plan
1. Develop a draft business plan for your organisation in a format that can be
presented to the rest of the group. Your draft plan should contain the
following:
 Using your answers from Activity 1B, you should present your
businesses’ mission and vision statements. Have these altered for
the creating of a new business plan?
 Your goals and objectives
 Market analysis – who are your competitors?
 Financial targets
 The products or services you will introduce/update
 Your financial, physical and human, and licence requirements
 Which stakeholders will you consult with?
 KPIs – organisational, department, and individual performance
targets
 Training needs for current and new staff
2. How will you monitor and respond to business performance once the plan
has been implemented? Discuss your answers in pairs. You should consider:
 How you will test performance measurement systems, and report

your findings to key stakeholders
 The process for reporting system failures
 How often will you analyse performance reports against planned
objectives and review KPIs? What methods of data analysis will you
use?
 What role will continuous improvement have in reviewing system
processes and methods?
3. You should now present your draft business plan to the rest of the group.
Listeners should make note of what they see as the main strengths and
weaknesses in the plan, and provide this feedback to the presenter.

Orange In ternational College Pty Ltd | ABN: 15 16 7 0 63 5 9 6
RTO No: 41315 | CRICOS Provider Code: 03446A
Level 6 , 420 Collins Street Melbourne Victoria 30 0 0
Phone: +61 3 9670 2985 | Email: info@orange.edu.au | Web: orange.edu.au

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BSBMGT617

Develop & Implement a business plan

BSBMGT617 Learner workbook Orange International College Pty Ltd

BSBMGT617 Learner workbook Orange International College Pty Ltd

A demonstration will require:

 Performing a skill or task that is asked of you

 Undertaking a simulation exercise

The observation will usually require:

 Performing a work based skill or task

 Interaction with colleagues and/or customers

You will need to demonstrate you can:

 Develop business plan

 Respond to performance data

You will also be able to demonstrate the following skills:

 Navigate the world of work

BSBMGT617 Learner workbook Orange International College Pty Ltd

 Interact with others

 Get the work done

Review and evaluate your organisations pre-existing strategic, business and

BSBMGT617 Learner workbook Orange International College Pty Ltd

Attempt to locate your organisations mission statement. Describe it and any

BSBMGT617 Learner workbook Orange International College Pty Ltd

What research should be conducted regarding pricing options before writing

BSBMGT617 Learner workbook Orange International College Pty Ltd

BSBMGT617 Learner workbook Orange International College Pty Ltd

Identify three forms of existing finance funds in your organisation.

Provide three examples of production facilities which should be considered

BSBMGT617 Learner workbook Orange International College Pty Ltd

If your company were to alter their address because of a change of location in

BSBMGT617 Learner workbook Orange International College Pty Ltd

BSBMGT617 Learner workbook Orange International College Pty Ltd

Explain two advantages of segmenting your stakeholders and employees?

BSBMGT617 Learner workbook Orange International College Pty Ltd

List three examples of benefits of performance measurement.

BSBMGT617 Learner workbook Orange International College Pty Ltd

In groups, discuss the aspects you should report on in a business report?

Why might suppliers take an interest in your business report?

BSBMGT617 Learner workbook Orange International College Pty Ltd

What procedures currently exist in your organisation for reporting system or

BSBMGT617 Learner workbook Orange International College Pty Ltd

What performance indicators are used by your business to measure

BSBMGT617 Learner workbook Orange International College Pty Ltd

What procedures are in place in your organisation to reduce under-

Describe two benefits of one-on-one learning as a response to under-

Answers may include:

BSBMGT617 Learner workbook Orange International College Pty Ltd

BSBMGT617 Learner workbook Orange International College Pty Ltd

Skills and Knowledge Activity

Answer each question in as much detail as possible, considering your

1. What impact should strategic planning have in the development of your

3. Discuss as a group the legislative requirements you have to consider when

 How you will test performance measurement systems, and report

BSBMGT617 Learner workbook Orange International College Pty Ltd

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