Beruflich Dokumente
Kultur Dokumente
Company Profile:
OPPO is a global electronics and technology service provider that delivers the latest and most
exquisite mobile electronic devices in over 20 countries, including the United States, China,
Australia and many countries throughout Europe, Southeast Asia, South Asia, the Middle
East and Africa. OPPO is dedicated to delivering customers with the most extraordinary
mobile experience through meticulous designs and smart technology.
Page 1
2001
OPPO is Globally Registered
2004
OPPO Launched in China
2005
OPPO's First MP3 Player
Page 2
2006
First MP4 Player
Feature Phone
2008
OPPO Enters Mobile Phone Market
2011
First Smartphone: Find Me
Page 3
2012
Finder, Find 3
2013
Find 5, N1, Color OS
2014
R1, Find 7, N1mini
Full Transition to 4G
Page 4
2014
N3, R5
Still Pushing Forward
OPPO is relentless in the pursuit of the latest technology, the highest hardware quality
standards and in delivering the best user experience possible. We design, manufacture, and
promote our own products to assure customers of reliable and the highest end products
possible from beginning to end.
Page 5
Since its founding in 2004, OPPO has consistently strived to deliver users this ideology
across the globe. Having successfully entered into the mobile phone market in 2008, OPPO
began looking at expansion into international markets in 2010 and opened its first overseas
business in April of 2010 in Thailand.Today, OPPO is present in 21 markets worldwide.
From the start, OPPO’s products have pushed boundaries. As OPPO continues to expand into
new markets, the goal of making our products more accessible around the globe without
compromising product service and quality has never been clearer.
At OPPO, we believe that true innovation is all about changing, renewing or creating more
effective products that make life simpler. A core part of OPPO’s company culture lies in its
commitment to working with its fans to develop and deliver the best products possible,
through openness to customer feedback. OPPO's brand philosophy is summed up in the
phrase “The art of technology”. It conveys our business principles of honesty, integrity and
ethics. OPPO is consistent in its determination to not only do things right, but also to do the
right thing in any given situation.
OPPO is continually striving to impress and capture young hearts with elegant trendsetting
design, excellent user experience, customer-centered product development, quality service,
and most importantly an attitude of the relentless pursuit for perfection.
With a uniquely independent R&D capacity, OPPO designs, develops, manufactures, markets
and sells its products with full control over the entire supply chain. This ranges from the
Page 6
factories to the hands of customers and while only using the highest quality components
available. This ensures OPPO can design with the end product in mind and ensure that only
the best possible quality products reach the customers. The company operates to the highest
quality assurance standards from rigorous design reviews through to scientific solution
verification.
A key part of OPPO’s strategy is to establish long term alliances with the most influential and
wide reaching international partners, such as Qualcomm to ensure that OPPO has the latest
and best hardware available.
Page 7
Oppo find5 world first Smartphone with a 1080p IPS screen and a staggerina 441
OPPO N1
Camera:
World’s first rotating camera with
flash light o-touch panel, world’s first
Smartphone with rear touch back
panel o-click, a Bluetooth
remote camera trigger and a device
locator.
OPPO FIND 7
Remarkable 5.5”quad HD screen
World’s first Smartphone that can
take 50 megapixel photos.
Vooc rapid charge:
The world’s fastest and safest mobile
device charging technology.
Page 8
Product profile
Oppo Joy Plus
Product Features:
Dual Sim, 3G, Wi-Fi
Dual Core, 1.3 GHz Processor
1 GB RAM, 4 GB inbuilt
1700 mAH Battery
4 inches, 480 x 800 px display
3.15 MP Camera with flash
Memory Card Supported, upto 32 GB
Android, v4.4
Price 6990
OPPO Neo 3
Product Features:
Dual Sim, 3G, Wi-Fi
Dual Core, 1.3 GHz Processor
1 GB RAM, 4 GB inbuilt
Page 9
1900 mAH Battery
4.5 inches, 854 x 480 px display
5 MP Camera with flash
Memory Card Supported, upto 32 GB
Android, v4.2.
Product Features:
Dual Sim, 3G, Wi-Fi
Quad Core, 1.3 GHz Processor
1 GB RAM, 8 GB inbuilt
2000 mAH Battery
4.5 inches, 480 x 854 px display
8 MP Camera with flash
Memory Card Supported, upto 32 GB
OPPO Yoyo
Product Features:
Dual Sim, 3G, Wi-Fi
Quad Core, 1.3 GHz Processor
1 GB RAM, 4 GB inbuilt
1900 mAH Battery
4.7 inches, 960 x 540 px display
5 MP Camera with flash
Memory Card Supported, upto 32 GB
Android, v4.2
Price 10990
Page
10
OPPO Find 5 Mini R827
Product Features:
Dual Sim, 3G, Wi-Fi
Quad Core, 1.3 GHz Processor
1 GB RAM, 4 GB inbuilt
2000 mAH Battery
4.7 inches display
8 MP Camera with flash
Memory Card Supported, upto 32 GB
Android, v4.2
Price 14990
Oppo Mirror 3
Product Features:
Dual Sim, 3G, Wi-Fi
Quad Core, 1.2 GHz Processor
1 GB RAM, 8 GB inbuilt
2000 mAH Battery
4.7 inches, 720 x 1280 px display
8 MP Camera with flash
Memory Card Supported, upto 128 GB
Android, v4.4
Price 16990
Page
11
OPPO R1829
Product Features:
Dual Sim, 3G, Wi-Fi
Quad Core, 1.3 GHz Processor
1 GB RAM, 16 GB inbuilt
2410 mAH Battery
5 inches, 720 x 1280 px display
8 MP Camera with flash
Memory Card Not Supported
Android, v4.2.1
Oppo N1 Mini
Product Features:
3G, Wi-Fi
Quad Core, 1.6 GHz Processor
2 GB RAM
2140 mAH Battery
5 inches, 1280 x 720 px display
13 MP Camera
Memory Card Not Supported
Page
12
Oppo Find 7a
Product Features:
3G, Wi-Fi
Quad Core, 2.3 GHz Processor
2 GB RAM, 16 GB inbuilt
2800 mAH Battery
5.5 inches, 1920 x 1080 px display
13 MP Camera with flash
Memory Card Supported, upto 128 GB
Android, v4.3
Oppo R5
Product Features:
3G, Wi-Fi
Quad Core, 1.5 GHz Processor
2 GB RAM, 16 GB inbuilt
2000 mAH Battery
5.2 inches, 1080 x 1920 px display
13 MP Camera with flash
Memory Card Not Supported
Android, v4.4.4
Oppo Find 7
Product Features:
Page
13
3G, Wi-Fi
Quad Core, 2.5 GHz Processor
3 GB RAM, 32 GB inbuilt
3000 mAH Battery
5.5 inches, 2560 x 1440 px display
13 MP Camera with flash
Memory Card Supported, upto 128 GB
Android, v4.3
OPPO N1
Product Features:
3G, Wi-Fi, NFC
Quad Core, 1.7 GHz Processor
2 GB RAM, 16 GB inbuilt
3610 mAH Battery
5.9 inches, 1080 x 1920 px display
13 MP Camera with flash
Memory Card Not Supported
Android, v4.2
Oppo N3
Product Features:
1. Dual Sim, 3G, Wi-Fi, NFC
2. Quad Core, 2.3 GHz Processor
Page
14
3. 2 GB RAM, 32 GB inbuilt
4. 3000 mAH Battery
5.5 inches, 1080 x 1920 px display
16 MP Camera with flash
Memory Card Supported, upto 128 GB
Android, v4.4.4
OBJECTIVES
The objectives for studying consumer behaviour towards Oppo smartphones were -
Page
15
To assess the attractiveness of the offers to customers at Oppo
To sell Oppo Products when crowd was huge in the store
Functions:
Regular communication with shop owners of different markets and also with the
potential customers.
Visiting shops and emerging markets.
Promote OPPO by spreading positive word.
Reporting the information to the manager.
Planning the new strategy for communicating with the clients.
Commonly referred as Oppo, the Chinese manufacturer Oppo Electronics Corporation is the
producer of Smartphones, electronic devices, and Bluray players. It is a subsidiary of
Guangdong Bubugao Electronic Industry Co. Ltd., which is the manufacturer of Vivo, One
plus, and other electronics items. The BBK electronics is the world’s 2nd largest smartphone
manufacturer i.e. behind only Samsung in the year 2017.
Page
16
Oppo has made its name as selfie & group selfie expert technology and has been ranked 4 for
creating the selfie experiences among the young generation globally. Some of the smartphone
models of the brand are Oppo F series (F1, F3, F5 and F7), Oppo A series and Oppo R series.
Focusing on the technological breakthrough from last 0f years the brand started the business
by segmenting the business based on the technologies it uses for the particular group of
customers i.e. millennial who have just started earning or are in college. By doing this they
have used selective targeting strategy i.e. only making products for the select type of
customers rather one fits for all.
The company has positioned itself on the basis of the state of the art image capturing and
processor technology working on aesthetic part of the quality photos.
Page
17
Samsung
Apple
Huawei
Lenovo-Motorola
Xiaomi
LG
ZTE
Micromax
Iberry
OPPO is one of the leading global names in the mobile-phone industry. It deals in designing,
manufacturing and marketing of smartphones.
At its onset, it was a technology and electronics organisation with its focus on MP3 players
but in the year 2008, it diversified its portfolio and stepped in a segment of smartphones. It
was able to create new and better opportunities for itself by including Blu-ray players,
smartphones and other electronic devices in its kit. Some of its products are as follows-
Mobile phones
OPPO A37
OPPO Neo 7 4G
OPPO N1 16GB
OPPO R2001 Yoyo
OPPO R1 R829T
OPPO N1 mini
OPPO Find 5 Mini
OPPO R5
OPPO Neo 3
OPPO R7 Lite
OPPO R1001 Joy
Page
18
OPPO Neo 5
OPPO Neo
OPPO Neo 7 3G
OPPO F1 Plus
OPPO Neo 5 2015
OPPO Mirror 5
OPPO F1s
OPPO F1
OPPO R7 Plus
Blu-ray players
BDP-83
BDP-95
BDP-103
BDP-105
PM-1
PM-2
HA-1
HA-2
HA-2SE
OPPO has spread its international presence to several global countries and its products are
easily available in nearly twenty-one countries including places in Africa, Middle-East, South
Asia, Southeast Asia, Europe, Australia and the United States. Its headquarters base is at
Dongguan in China. OPPO has formed several divisions based on geographical locations to
design and meet specific requirements of that area like OPPO Bangladesh, OPPO Pakistan,
OPPO Sri Lanka, OPPO India, OPPO Thailand, OPPO Vietnam, OPPO Malaysia, OPPO
Philippines, OPPO Myanmar and OPPO China.
Page
19
It also has a division OPPO Digital which operates independently and is based in Mountain
View in the United States. OPPO has full control over its widespread and strong supply chain
that includes distribution of products from its manufacturing plants to customers via online
stores, mobile stores, supermarkets, hypermarkets and malls.
OPPO has carved a distinct name for itself in such a short time span and faces stiff
competition from existing and new players. It has been able to hold its own because of smart
technology, meticulous designs and its pricing policies. OPPO is striving to capture and
impress younger generation, who are on a look-out for trendsetters that offers unique user
experience. The company has targeted high-end market for its smartphones by offering
attractive models that bring value to customers and revenues to the company. OPPO has
adopted a mid-premium pricing policy and kept its product prices on the higher side
compared to similar products of its rival brands. It has successfully assured its customers of
value-based pricing and created a niche market for itself.
OPPO has strived to promote its products with help of an aggressive marketing policy. It has
launched several ad campaigns that highlight its innovative features and are shown via
television, newspapers and billboards and in social media via Facebook, Twitter, Blogs,
Instagram and YouTube. Brand realises the impact of star power and has roped in Indian
actors Sonam Kapoor and Hrithik Roshan as brand ambassadors and cricketer Yuvraj Singh
to act in its commercials.
Luhan and Yang Mi have become its ambassadors in its native country China. During its
launch at Thailand, it entered into a deal with popular boyband from Korea 2 PM to prepare a
Page
20
launching song. It has entered into sponsorship agreement like a deal with International
Cricket Council to become its mobile partner and with FC Barcelona to become its official
partner.
Chinese Parent Company: The brand Oppo is the part of Chinese Company with 9000+
employees helping in distributing the smartphones of the brand in more than 31 countries
globally. The Parent company is specialized in digital cameras, electronic items, Television
sets, and headphone amplifiers.
It has been operating with two major business segments i.e. Oppo and OnePlus Smartphones.
Are oppo smartphones quite picking up on the market with the price segment of? 10000/-
onwards and with the market share of 3 % in the year 2017.
Page
21
While the demand of the Oneplus smartphones has been increasing exponentially with the
success of Oneplus 5T, its availability on the online platform Amazon and with the
promotion of Oneplus 6 receiving good response from the market the future prospect is
positive for the company. The brand has 4.3 % market share in 2017.
Oppo smartphones are still fighting with the rivals such as Xiaomi and Huawei and therefore
is the question mark in the BCG matrix. Oneplus smartphones are Star in the BCG matrix
The brand has been distributing its products through various channels such as Retailers,
distributors, wholesalers, e-commerce websites and brick & motors stores like single-brand
Retail outlets which recently the company has got the license in India.
The brand has opened more than 200 stores in India and is planning to open more exclusive
stores globally. Additionally, it has been distributing its offerings through the exclusive tie-up
with e-commerce giants Amazon and Flipkart.
The Chinese brand is promoted and marketed by BBK Electronics, the parent company of
the brand. The company has been aggressively promoting the brand as selfie expert in order
to capture the aspiration and imaginative space in the mind of the consumers.
The brand along with its sister concern Vivo is committed to the Indian & Asian market, the
biggest market for the duo.
Oppo has been leveraging the two crazy attractions of the Indian market i.e. Cricket
and Bollywood to engage with the vibes of the young generation.
Contrary to established companies in the market which focuses on all segments from entry-
level mobiles to medium and high-end mobiles, the Oppo has been designing the offerings
with high-end specifications at low prices with its flagship brands Oppo and Oneplus.
Page
22
Both have been successful in increasing its market share from 5.7% in the year 2016 to 7.3%
in 2017. It competes with companies such as Xiaomi, Samsung, Micromax,
Huawei, Apple and its sister concern Vivo.
The brand has been doing product and technology development to target the niche segment
and technologies like Color OS, photography technology are helping it in staying ahead of
the other brands in the market and at the same time increasing its market share over the years.
The customer of the brand is the young millennial in the age group of 15-40 years and from
middle and upper-middle-class income group.
These customers are more inclined towards the technological advancement in their personal
devices and sometimes flaunt it in their social groups. Customers don’t believe in the long-
lasting usage of Smartphone devices but believe in technologically ahead in the market.
Page
23
CONCLUSION
This refers to the product ability to satisfy consumers or customers need, both functionally
and emotionally. This is the most important factor if a brand is to be a winning brand. Users
are getting smarter in their choice and will not make purchase decision if they don’t trust in
the quality of the product presented to them.
Page
24
Comprehensive and thorough communication:
Hitting the right communication channel and effectively delivering the message to potential
buyers contributes to the success of a brand. Even for a good product, if no one knows about
it, talks about it or discuss about it, then the chance of failure for that product is really high.
Considering the case of iPhone for example although there has been a lot of negative
feedback about the product recently, however, every time a new version of iPhone is
launched, the world holds it breath and eagerly waits to see the great invention of Apple. This
is achieving through mastery in communication. Despite that, the product must be strong,
reliable and good all by itself in order for consumers to test out and trust what being said in
the communication channel.
With that being said, to be on top, OPPO must perform two critical tasks: design a great
product and build up a communication plan for it. Design of the product would come straight
from the need or expectation of the market. Consumers no longer want to buy what marketers
sell to them; instead they want to buy things to solve their need. Therefore OPPO must base
on the need in the market to come up with an idea or solution those consumers or customers
would buy. Next would be to build up a strategy, marketing strategy, communication
strategy, and so on. At the heart of all those activities is the brand positioning.
Page
25