Beth Kubicki

Omaha, NE 68132 913-271-0490 bethkubicki@gmail.com

Record sales levels and guest satisfaction scores are achieved by adhering to
Summary the core mission and actively listening to guests, clients and staff. I have
developed effective relationship building strategies leading to reduced turnover,
cost control, and client retention.

Experience Executive Housekeeper, John Q Hammons Hotels

May 2011 – March 2013 Radisson Quad City Plaza, Davenport, IA
 Led diverse team of 25-30, with annual budget of $465,000
 221 rooms, 7,800 square feet meeting space, pool & fitness center
 Cleanliness scores increased markedly year over year
 Cleanliness and staff responsiveness contributed to high STR rankings
 Turnover decreased 25%; absences and tardies dropped dramatically

Executive Housekeeper, Clarion Hotel & Conference Center – Davenport, IA

October 2010 – May 2011
 Managed team of 25, with annual budget of $350,000
 288 rooms, 32,000 square feet meeting space, fun center and pool
 Boosted guest satisfaction with cleanliness to highest level on record
 Surpassed prior year's inspection score by 20%
 Received traveling manager trophy from peers
 Received 10% increase in salary based on performance

Office Manager
2008 - 2010 Hand-I-Maids, Inc., Richmond, VA
 Increased revenue from long-term clients through targeted offerings
 90% employee retention
 Selected as best cleaning company in city by "Top Notch Richmond"
 Promoted from Associate to Senior Associate to Manager

Director of Sales
2007 - 2008 Painted Hills Golf Course, Kansas City, KS
 Achieved record sales each year, reaching annual booking goal by Fall
 Prepared, negotiated and executed contracts
 Grew SMERF business 50% by targeting area churches and schools
 Number one of over 80 golf courses for several months in percent of revenue goal
 Promoted from Event Sales Coordinator to Director

Group Sales Manager

2005 - 2007 The Woodlands Racing Facility, Kansas City, KS

President
1996 - 2005 Kleerview Farms, Inc. (Organic Foods), Kansas City, KS

Manager, Corporate Strategy

1990 - 1996 Sprint Corporation, Overland Park, KS

Senior Consultant, Hotels, Finance, Banking, Real Estate

1984 - 1990 PricewaterhouseCoopers, Laventhol & Horwath - Kansas City, MO
- Market analyses for new and existing hotels and ownership
- Site analyses for banks, hotels, including extended stay hotels

Education Rockhurst University, Kansas City, MO

 MBA, Finance & Marketing
Denver University, Denver, CO
 BSBA, Hotel, Restaurant & Tourism Management
Proficient in Microsoft Office, Kronos Timekeeper, Opera PMS