LOUNGE ACCESS POLICY GUIDE

Valid from 1st September 2014.

This lounge access policy guide supersedes all other printed and electronic customer information.

We’ve produced this handy guide to help you quickly and simply identify who is eligible to enjoy British Airways and partner
lounges. Our partners include other airlines, local airport authorities and ground handlers.
This guide contains details of our standard global lounge policy, although there may be additional agreements in place at your
airport. Please check with your local BA representative to see if any variations apply where you are.

The three steps below are always your starting point. They will easily guide you to the relevant table number. In airports where
British Airways uses one type of lounge only, please use Club/Business Class column in each table to determine lounge access.

YOUR 3 STEP GUIDE

Step 1: Which carrier is BA oneworld carrier1 Non-oneworld carrier Additional
operating the flight? information and
global agreements
Step 2: Is the customer member
of BA or oneworld® frequent No Yes No Yes No Yes American Airlines 7
Domestic flights
flyer programme?
Transfers 8
Staff & Goba 9
Step 3: Go to table 1 2 3 4 5 6

GENERAL BA LOUNGE POLICY

1. Eligible customers under 18 are not permitted access unless accompanied by an adult (children under the age of two are not counted as guests).
2. Lounge access is subject to capacity and customer must be on a BA or oneworld flight unless specified otherwise.
3. Staff in uniform may not use the lounge (to maintain a measure of anonymity).

Flight operated by Frequent Flyer Programme Member

1 British Airways oneworld
Executive Club
No member
7 Frequent Flyer programme
No member
7
This table applies to customers travelling on a British Airways operated flight who are not Members of the British Airways Executive Club or another
oneworld frequent flyer programme. Lounge access is based on the cabin they are travelling in or ticket type when travelling on UK Domestic flights.
Cabin Concorde First Lounge Club/ Departure Spa Pre flight Pre flight Pre-flight T5 Arrivals
Room Business Class Treatments dining3 dining4 supper5 Lounge
(LHR and JFK) Lounge (LHR and JFK) ex LHR ex US ex US
First
3 3 3 3 3 3 3 3
Club World
7 7 3 3 7 7 3 3
Club
Europe 7 7 3 7 7 7 7 7
UK
Business2 7 7 3 7 7 7 7 7
(1) o
 neworld member airlines as of July 2014 : airberlin (AB), American Airlines (AA), British Airways (BA), Cathay Pacific (CX), Finnair (AY), Iberia (IB), Japan Airlines (JL), LAN (LA), Malaysia Airlines (MH),
Qantas (QF), Qatar Airways (QR), Royal Jordanian (RJ), S7 Airlines (S7), SriLankan Airlines (UL), TAM (JJ), US Airways (US). Please check www.oneworld.com for the most up-to-date information.
(2) UK Business determined through booking class booked : J and Y. Give also access to U&Z booking classes on a redemption booking. Further give lounge access to customers booked in X-class
on domestic sector transferring to/from a sector booked in U-class. This transfer has to be within 24hours of first departure.
(3) Pre-flight dining ex LHR is available to First customers departing at 2000hrs or after.
(4) Pre-flight dining ex US is available for First customers in selected US and Canadian airports on selected flights.
(5) Pre-flight supper ex US is available for Club World customers in selected US and Canadian airports on selected flights.
(6) Goba = Guest of BA (i.e. consultant, travel trade, VIP)
(7) Lounge access for charter flights operated by BA are subject to the contract between BA and charter company. Different policies apply. Check with your local BA representative for more details.

KEY British Airways Cabin Classes - Long haul British Airways Cabin Classes - Short haul
3 Access granted First – Longhaul First class CE – Club Europe - Shorthaul business class
7 No Access granted CW – Club World - Longhaul Business class ET – Euro Traveller - Shorthaul economy class
Number of guests allowed WTP – World Traveller Plus - Longhaul Premium Economy Class UK Business – Full fare domestic ticket type
Guest must be travelling on BA or oneworld
 WT – World Traveller - Longhaul Economy Class UK Domestic – Restricted fare domestic ticket type
operated flight
Guest must be travelling on BA operated flight
Please email questions related to this guide to cspolicy.cspolicy@ba.com with the subject ‘Lounge Access’
Guests must be travelling on BA operated flight.
One guest can be travelling on a oneworld operated flight.
 Flight operated by Frequent Flyer Programme Member
2 British Airways oneworld
Executive Club 3 Frequent Flyer
programme
3
This table applies to customers travelling on a British Airways operated flight who are Members of the British Airways Executive Club or another
oneworld frequent flyer programme. Lounge access can be based on their Membership Tier, the cabin they are travelling in, or a combination of both.

BA Premier Concorde First Club/ Departure Spa Pre flight Pre flight Pre-flight T5
Cabin Room Lounge Business Treatments dining2 dining3 supper4 Arrivals
(LHR & JFK) Lounge (LHR and JFK)
1 ex LHR ex US ex US Lounge
Any cabin
3 3 3 3 3 3 3 3
BA Gold Guest List First
For BA owned/ joint lounges only (5)
3 3 3 3 3 3 3 3
CW
7 3 3 3 7 7 3 3
WTP/WT
7 3 3 3 7 7 7 3
All other lounges: Gold member CE/ET/ UK
lounge access policy applies (see below) Business1 &
Domestic 7 3 3 7 7 7 7 7
BA Gold and/or oneworld First
Emerald 3 3 3 3 3 3 3 3
CW
7 3 3 3 7 7 3 3
WTP/WT
7 3 3 3 7 7 7 3
6

CE/ET/ UK
Business1 &
Domestic
7 3 3 7 7 7 7 7
BA Silver and/or oneworld First
Sapphire 3 3 3 3 3 3 3 3
CW
7 7 3 3 7 7 3 3
WTP/WT
7 7 3 7 7 7 7 7
CE/ET/ UK
Business1 &
Domestic 7 7 3 7 7 7 7 7
BA Bronze oneworld Ruby BA Blue oneworld entry
card No lounge access 7
Please check Table 1 as they may be eligible for lounge
Christopher Wilkinson
access based on the cabin they are travelling in.
123 456 78
Valid
Until 01/15

Concorde Card Concorde Pre flight Pre flight The Concorde Room Card entitles the named customer
Cabin Room Dining Dining and one guest access to the Concorde Room at LHR and
(LHR & JFK) ex LHR ex US
JFK only.
Any Cabin 3 3 3 The Concorde Room Card does not give access to any
other British Airways lounge.

(1) UK Business determined through booking class booked : J and Y. Give also access to U&Z booking classes on a redemption booking. Further give lounge access to customers booked
in X-class on domestic sector transferring to/from a sector booked in U-class. This transfer has to be within 24hours of first departure.
(2) Pre-flight dining ex LHR is available to First customers departing at 2000hrs or after.
(3) Pre-flight dining ex US is available for First customers in selected US and Canadian airports on selected flights.
(4) Pre-flight supper ex US is available for Club World customers in selected US and Canadian airports on selected flights.
(5) BA owned/joint lounges: ABV, ABZ, AMS, ATH, BDA, BOS, BRU, CPT, DXB, EDI, EWR, FCO, GLA, GVA, IAD, IAH, JFK, JNB, LAX, LGW, LHR, LIN, LOS, MAN, MUC, NCL, ORD, PHL,
SEA, SFO, SIN, TXL, YVR, YYZ
(6) BA, AA, IB, AY Emerald members only arriving on BA or AA transatlantic flights.
(7) Lounge access for charter flights operated by BA are subject to the contract between BA and charter company. Different policies apply. Check with your local BA representative
for more details.

KEY British Airways Cabin Classes - Long haul British Airways Cabin Classes - Short haul
3 Access granted First – Longhaul First class CE – Club Europe - Shorthaul business class
7 No Access granted CW – Club World - Longhaul Business class ET – Euro Traveller - Shorthaul economy class
Number of guests allowed WTP – World Traveller Plus - Longhaul Premium Economy Class UK Business – Full fare domestic ticket type
Guest must be travelling on BA or oneworld
 WT – World Traveller - Longhaul Economy Class UK Domestic – Restricted fare domestic ticket type
operated flight
Guest must be travelling on BA operated flight
Please email questions related to this guide to cspolicy.cspolicy@ba.com with the subject ‘Lounge Access’
Guests must be travelling on BA operated flight.
One guest can be travelling on a oneworld operated flight.
 Flight operated by Frequent Flyer Programme Member
3 oneworld (excluding BA) British Airways oneworld
member
airline
Executive Club
7 Frequent Flyer
programme
7
This table applies to customers travelling on a oneworld partner operated flight who are not Members of the British Airways Executive Club or
another oneworld frequent flyer programme. Lounge access is based on the cabin they are travelling in. At airports where British Airways uses
partner lounges (except BA or oneworld carrier owned lounges), eligible customers travelling on other oneworld carriers must use the operating
oneworld carriers designated lounge.

Cabin Concorde Room First Lounge Club/Business Lounge T5 Arrivals Lounge

First Class 1

7 3
BA owned lounges/
joint lounges only 3
BA owned lounges/
joint lounges only 7
Business Class2
7 7 3
BA owned lounges/
joint lounges only 7
(1) Eligible First class customers are all customers travelling in International First class on a oneworld operated flight.
(2) Eligible Business class customers are all customers travelling in International Business class on a oneworld operated flight.
Exception: There is no lounge access for First or Business class customers on American Airlines domestic flights (see table 7 for more information).

Flight operated by Frequent Flyer Programme Member

4 oneworld British Airways oneworld
member
airline
(excluding BA)
Executive Club 3 Frequent Flyer
programme
3
This table applies to customers travelling on a oneworld partner operated flight who are Members of the British Airways Executive Club or
another oneworld frequent flyer programme. At airports where British Airways uses partner lounges (except BA or oneworld carrier owned
lounges), eligible customers travelling on other oneworld carriers must use the operating oneworld carriers designated lounge.

Membership Concorde Room First Lounge Club/Business Lounge T5 Arrivals Lounge

BA
Premier
3 3 3 3
BA Gold Guest List/ Gold and/or
oneworld
Emerald
7 3
BA owned lounges/
joint lounges only 3
BA owned lounges/
joint lounges only
7
BA
oneworld
Silver
Sapphire
7 7 3
BA owned lounges/
joint lounges only 7
BA Bronze oneworld Ruby BA Blue oneworld entry card
No lounge access 7
Please check Table 3 as they may be eligible for lounge access
based on the cabin they are travelling in.
Christopher Wilkinson
123 456 78
Valid
Until 01/15

Flight operated by Frequent Flyer Programme Member

5 Non – oneworld carrier British Airways Oneworld
Executive Club
7 Frequent Flyer
programme
7
Customers travelling on a non-oneworld partner operated flight, including BA codeshare flights, who are not Members of the British Airways
Executive Club or another oneworld frequent flyer programme do not have lounge access. Please be aware that local agreements may also
apply in addition to this policy. Please check with your local BA airport manager for more information.

Flight operated by Frequent Flyer Programme Member

6 Non – oneworld carrier British Airways Oneworld
Executive Club 3 Frequent Flyer
programme
7
This table applies to customers travelling on a non-oneworld partner operated flight, including BA codeshare flights, who are Members of
the British Airways Executive Club. Please be aware that local agreements may also apply in addition to this policy. Please check with your
local BA airport manager for more information.

Membership Concorde Room First Lounge Club Lounge T5 Arrivals Lounge

BA Prem
3 3 3 3
BA Gold
(BA codeshare flights only*) 7 3
BA owned lounges/
joint lounges only 3
BA owned lounges/
joint lounges only 7
All other BA Executive Club tiers
7 7 7 7
*Customer must have a BA* flight number and a 125 e-ticket number.
BA codeshare flights operated by Vueling are not considered oneworld flights. Lounge access is granted in line with table 6.
 Domestic Flight operated by Frequent Flyer Programme Member
7 AA Advantage oneworld
Frequent Flyer
Programme
3 Frequent Flyer
Programme
3
These tables apply to customers travelling on AA operated domestic flights solely within the US, between US and Caribbean,
between US and Mexico (except Mexico City), or Canada.

Cabin First Lounge Club/Business Lounge Exception

AA First and Business class customers on JFK LAX, JFK- SFO and
Domestic First Class 7 7 MIA-LAX and vice versa are eligible for lounge access.

 irst or Business class customers on AA domestic flights

F
connecting to or from an international longhaul flight in a
Domestic Business Class
7 7 premium cabin on the same day, are eligible for lounge access
before the domestic flight).

Membership First Lounge Club/Business Lounge Exception

 Advantage Executive Platinum and Platinum members on AA

A
AA Executive Platinum 7 7 domestic flights connecting to or from an international longhaul
flight in any cabin on the same day, are eligible for lounge access
before the domestic flight.
AA Platinum 7 7  here is no lounge access for members of the AA Admirals Club
T
(paid membership) at any time.

OW Emerald
(except AA frequent flyer) 3 3
OW Saphire
(except AA frequent flyer) 7 3

Flight operated by Frequent Flyer Programme Member

8 British Airways Oneworld Transfer customers
Executive Club
7 Frequent Flyer
programme
7
General rule: Transfer customers enjoy the same lounge access policy as point to point customers.
Exception: Customers arriving from, or connecting to a long haul oneworld First (F) or Business (J) class flight have lounge access at all
departure airports even if their connecting oneworld flight is booked in Economy (Y). A valid ticket/ and or boarding pass for the onward
or previous long haul flight must be shown. Customers must connect on the same day.

Example 1 Example 2 Example 3 Example 4

Connecting to/from Shorthaul Longhaul Shorthaul Longhaul Shorthaul Shorthaul Longhaul Longhaul
on the same day sector sector sector sector sector sector sector sector

Cabin of travel Y F or J J Y Y J F or J Y
Lounge Access in
departure station 3 3 3 7 7 3 3 3

Flight operated by Frequent Flyer Programme Member

9 British Airways Oneworld
Executive Club 3 Frequent Flyer
programme
7
This table applies to British Airways staff members travelling on a British Airways operated flight only. All Lounge Access is granted
subject to capacity. Eligible staff members in uniform may not use the lounge.

Lounge Access
Staff FFP Card First Lounge Club/Business Lounge
for BA Staff

F Priority 01-19/F BA staff No Frequent Flyer Card 7 3 Access only in BA owned/

Joint lounges (see page2).

F Priority 20+/F BA staff No Frequent Flyer Card 7 7

Any J Priority BA staff No Frequent Flyer Card
7 7
BA Gold BA Silver
Any Priority BA staff Valid BA Frequent Flyer Card 3 Access only in BA owned/
joint lounges.
3 Access only in BA owned/joint
lounges.

Additional information
• LHR &JFK Concorde Rooms – Provide lounge access for BA Board members plus 1 guest (02/F01 & F02 priority only).
• LHR T5 Arrivals lounge – Provide lounge access for Priorities 02/F01 & F02, 03/F03 (arriving on any BA operated long haul flight). Any other arrivals lounges – no access.
• GOBA (Guest of BA - rebate) – Provide lounge access for F-priority tickets only in BA owned/joint Club lounges. For any partner lounges and other priorities – no lounge access.