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Management Accounting Research 30 (2016) 47–61

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Management Accounting Research


journal homepage: www.elsevier.com/locate/mar

Exploring differences in budget characteristics, roles and satisfaction:


A configurational approach
Samuel Sponem ∗ , Caroline Lambert
HEC Montreal, 3000, Chemin de la Côte-Sainte-Catherine, Montréal, Québec H3T 2A7, Canada

a r t i c l e i n f o a b s t r a c t

Article history: This study proposes a taxonomy of budget configurations. Combining a qualitative analysis and a cluster
Received 29 March 2012 analysis, we identify five patterns of budget design and budget use: the yardstick budget, the coercive
Received in revised form 26 October 2015 budget, the interactive budget, the loose budget and the indicative budget. Our taxonomy of budget con-
Accepted 26 November 2015
figurations allows us to describe complex arrangements that arise in practice. We observe that the budget
Available online 10 December 2015
is less criticized when the level of participation, the level of involvement of managers and the impor-
tance assigned to action plans during budget negotiations are high. This study refines the representation
Keywords:
of budgetary practices, opening the way to a better understanding of the practice of budgeting.
Budget
Configuration © 2015 Elsevier Ltd. All rights reserved.
Interactive control
Budget role
Budget satisfaction

1. Introduction Hansen and Van Der Stede, 2004; Hopwood, 1972; Merchant, 1981;
Van der Stede, 2001). These studies enlighten various relevant bud-
While budgets are frequently criticized for being time- get styles, combining a selection of dimensions of design and/or
consuming, fostering individualistic logic and short-termism, and use. Most of them can be classified as typologies, meaning that
providing poor value to users (Hope and Fraser, 2003; Østergren conceptual work guides the selection of relevant dimensions of
and Stensaker, 2011; Henttu-Aho and Järvinen, 2013), they are still budgets to be studied (Bedford and Malmi, 2015). Nevertheless,
being widely used in most organizations (Libby and Lindsay, 2010). tied by this very search for conceptual coherence, these studies
Extensive research in diverse theoretical perspectives (Covaleski have to make the implicit assumption that the dimensions they
et al., 2003) focuses on budgets, but often obtains contradictory study evolve simultaneously in the same direction. By focusing on
results (Derfuss, 2009; Hartmann, 2000; Marginson and Ogden, a combination of theoretically selected dimensions, they cannot
2005). These contradictory results might be explained by the fact capture a complete view of the scope of budget design and use.
that these studies tend to focus on one budget dimension and While taxonomies propose “simple” descriptions rather than
neglect the diversity of budget roles in organizations (Hansen and explanations, they are important for valid theory construction
Van Der Stede, 2004). The inconclusiveness concerning the posi- (Bedford and Malmi, 2015). They provide a rich picture of practices
tive and negative effects of budgets may also be linked to the fact by capturing configurations, i.e., “multidimensional constella-
that, when investigating budgets, researchers tend to study their tions of conceptually distinct characteristics that commonly occur
characteristics separately, rather than understanding them as a set together” (Meyer et al., 1993, p. 1175).
of dimensions that are linked together (Shields and Shields, 1998). Several studies adopt configurational approaches to manage-
Brownell and Hirst (1986) also point to the importance of interac- ment control systems (Gerdin and Greve, 2004; Gerdin, 2005). For
tions between the various dimensions of budgets, by highlighting instance, Chenhall and Langfield-Smith (1998) examine how com-
that participation appears to exert a moderating effect on the neg- binations of management techniques and management accounting
ative consequences of using budgets to evaluate performance. practices enhance the performance of organizations depending
Few studies have tried to capture these multiple facets of bud- on strategic priorities. The formality of attributes of management
geting (Abernethy and Brownell, 1999; Chapman and Kihn, 2009; accounting systems across life-cycle stages of firms has also been
studied and represented in a five-group taxonomy (Moores and
Yuen, 2001). Recently, Bedford and Malmi (2015) refine and extend
existing control frameworks and theory by identifying five major
∗ Corresponding author.
control configurations used by managers.
E-mail addresses: samuel.sponem@hec.ca (S. Sponem), caroline.lambert@hec.ca
(C. Lambert).

http://dx.doi.org/10.1016/j.mar.2015.11.003
1044-5005/© 2015 Elsevier Ltd. All rights reserved.
48 S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61

In line with these studies, we aim to develop a taxonomy of bud- budget tends to be criticized less when the level of operational
get configurations and to describe complex arrangements that arise manager participation, senior management involvement and the
in practice. More specifically, we empirically examine how the dif- importance assigned to action plans during budget negotiations
ferent styles of budget design and use combine in configurations are high.
and how the latter are associated with budget satisfaction. Using The remainder of this paper is structured as follows. In the next
a configuration approach to budget practices, we address three section, we discuss the theoretical and empirical research on bud-
shortcomings of existing typologies on budgets. First, identifying get configurations and the major design and use characteristics of
unexplored budget patterns constitutes a milestone for construct- the budget package. The third section describes the data collection
ing valid empirical tests of the impacts of budgets on individuals and the construction of clusters. The fourth section presents five
and organizations. Second, empirically derived budget configura- clusters of budget design and use, and their association with the
tions could extend existing frameworks by enabling us to examine roles and criticisms of budgets. In the final section, we discuss our
more than one variable at a time (Miller, 1996, p. 505) with- main findings and conclude.
out assuming that the different budget characteristics develop in
concert, as suggested in existing typologies. Third, by developing
a taxonomy, we can identify complementarity or substitutabil- 2. Literature review
ity between the different characteristics of budgets (Grabner and
Moers, 2013) in order to clarify the impacts of budgets. 2.1. Budget configurations
The study was carried out in two steps.1 First, we conducted
a series of meetings with CFOs and management accountants to Recent research emphasizes the necessity to view management
discuss their budget practices in a focus group. Analyzing the control systems as packages in order to take into account the inter-
focus group helped us to highlight major characteristics of bud- dependencies between these systems (Grabner and Moers, 2013;
get package design and use (Malmi and Brown, 2008). Second, Bedford and Malmi, 2015). The budget process is a mix of design
taking a configurational approach (Miller and Mintzberg, 1983; and use characteristics that varies across organizations; it is a set
Gerdin and Greve, 2004, 2008; Gerdin, 2005), we performed a clus- of controls that include planning, measurement and evaluation
ter analysis incorporating budget design and use characteristics. (Flamholtz, 1983), which could be considered a control package,
This enabled us to propose an inductive typology of the budgetary as drawn upon by Malmi and Brown (2008).
practices of 269 French firms and analyze how they relate to budget Previous studies have contributed to our understanding of bud-
roles and budget satisfaction. Our findings are complemented by get practices and identified various budget configurations. For
respondents’ informative answers to open-ended questions. This instance, Hopwood (1972) examines the use of accounting data for
taxonomy reveals five patterns of budget design and use: the yard- performance evaluation and defines three evaluation styles making
stick budget, the coercive budget, the interactive budget, the loose distinctly different uses of the data (budget constrained style, profit
budget and the indicative budget. These patterns can be differen- conscious style and non-accounting style). Merchant (1981) distin-
tiated according to three main characteristics: (1) the extent to guishes administrative budgets (which emphasize explanations of
which senior management is involved in the budgetary process, variances, formal involvement in budgeting and strong reactions
(2) whether or not the budget is used as a performance evalua- to expected budget over-runs) from non-administrative budgets.
tion tool, and (3) whether it is possible to revise the budget over Abernethy and Brownell (1999), based on Simons (1987b, 1990),
the year. In our subsequent analysis, we explored the differences contrast the diagnostic use of budgets with the interactive use of
between these various budget patterns. budgets (as a mean of questioning managers’ ongoing decisions
Several contributions of this study can be highlighted. By incor- and interacting between top management and department/unit
porating qualitative data into both the construction of our design managers). Van der Stede (2001) distinguishes tight from loose
and use characteristics and by integrating a broader array of budget budgetary control (Anthony, 1988), based on the emphasis on five
design and use characteristics, we propose a more complex image different dimensions, i.e., meeting the budget, budget revisions
of how the different designs and uses of budgets are combined than during the year, the level of detail in the budget, tolerance for
is currently recognized in the literature. deviations from interim budget targets, and the intensity of budget-
By comparing the roles, criticisms and satisfactions in the var- related communications. Chapman and Kihn (2009), based on Adler
ious budget configurations, we also contribute to the literature and Borys (1996) identify an “enabling style” of budget based on
on budgets by providing explanations for previous unexpected four design principles: repair; internal transparency; global trans-
or apparently contradictory results. Contrary to previous findings, parency; and flexibility (as opposed to a “coercive style” of budget).
our results suggest that budgets with several concurrent roles do Although they examine several budget dimensions, these stud-
not systematically attract criticisms. In particular, we contribute ies still provide a limited view of the scope of budget design and
to the debates in the Reliance on Accounting Performance Mea- use. Hopwood’s (1972) typology mainly focuses on the use of bud-
sures (RAPM) literature and suggest that interactions between the gets for evaluation purposes. Merchant (1981) neglects this aspect
various components of the budgeting process could explain the but emphasizes managers’ involvement in budgeting. Similarly,
less-than-conclusive findings of research into the effect of using Abernethy and Brownell (1999) mainly explore the use of bud-
budgets to evaluate performance (Hartmann, 2000). By analyzing geting systems and assume that budget design is constant across
the budget’s evaluation dimension in its context, as suggested by organizations. While these studies help to better understand the
Derfuss (2009), we show that the level of criticism relating to using budgeting process, they remain limited to certain facets of the
the budget to evaluate and reward managers is lower when evalu- budget package. Moreover, these typologies were developed on dif-
ation is coupled with other budget practices. We observe that the ferent types of samples (some focusing on small and others on large
firms), across an extended period of time, and with incompatible
focuses. Combining their results would be methodologically fragile.
Studies by Van der Stede (2001) and Chapman and Kihn (2009)
1
In order to increase the internal validity of the research, we give a detailed provide a more complete description of the budgeting process,
account of the construction and use of the variables included in our study. We
are grateful to the editor and the reviewers for giving us the unusual opportunity
taking into account both the design characteristics and use char-
(Grafton et al., 2011) to account for the various steps of this exploratory research, acteristics of budgets. Van der Stede (2001) draws upon Anthony’s
resulting in a long paper. (1965) classical typology and distinguishes tight budgetary con-
S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61 49

trol from loose budgetary control. Chapman and Kihn (2009) build Peltomäki and Nummela, 2006) and complementing the statistical
on work by Adler and Borys (1996) and distinguish enabling analysis. Using quotes from the focus group helped us to reveal
budgets from coercive budgets. However, in both of these cate- different “slices” of the budgeting practices we wanted to better
gorizations, Van der Stede (2001) and Chapman and Kihn (2009) capture (De Loo and Lowe, 2011).
assume that all the dimensions vary simultaneously, in a given We have identified 11 major budget design and use charac-
way. For instance, Van der Stede (2001) does not consider the pos- teristics and grouped them into the three sequential stages that
sibility of a low emphasis on meeting budgets combined with a constitute the budget process: the drafting stage (before action),
high intensity of budget-related communication, and assumes that the steering stage (during action) and the review and evaluation
the various design characteristics develop concurrently. Chong and stage (after action) (Bouquin, 2010). Three other, transversal design
Mahama (2014) suggest that “a budget that is used diagnostically characteristics are independent of these three stages.
can simultaneously be used more or less interactively” (p. 213). The budget constructs included in the empirical analysis are
They investigate the impact of interactive and diagnostic budgets detailed in Table 1.
on team effectiveness and perceived collective efficacy. They show Analyzing the focus group data led us to refine six budget design
that the extent of the interactive use of budgets has direct positive and use characteristics.
effects on team effectiveness and that these effects are partially In the drafting phase, in addition to the commonly used dimen-
mediated by perceived collective efficacy. However, they take into sions of “Participation of managers” and “Difficulty to meet budget
account these various budget dimensions independently, without targets,” our focus group revealed that firms combine budgeting
looking at the interdependencies between budget characteristics. with strategy to varying degrees in budget negotiations. Literature
Overall, existing typologies only provide a partial understand- tends to take for granted a strong link between strategy and budget-
ing of the scope of budget practices. Even when several budget ing, defining the budget as a “quantitative expression of a proposed
characteristics are studied, the methods do not account for the mul- plan of action by management for a future time period” (Bhimani
tidimensional nature of budgets or the interdependencies between et al., 2008, p. 467). Conversely, in the focus group, budgets ranged
the various budget characteristics. Thus, these studies do not exam- from straightforward “copy-paste” of the purely financial com-
ine the extent to which the various budget characteristics are mitments made by the CEO to shareholders, to an opportunity to
substitutable or complementary (Grabner and Moers, 2013). Over- discuss and shape strategy. We define “Negotiation type” as the
all, these studies fail to fully capture the multidimensionality of importance granted to action plans and strategic orientations dur-
budget design and use. ing budget negotiations.
One way to expand our knowledge of budgeting practices is to In the literature, budget rigidity is considered a central char-
explore the actual budget design and use configurations formed in acteristic of the steering phase, and budget revision divides
practice. In this paper, we consider the budget process a control scholars (Merchant, 1981; Van der Stede, 2001; Chapman and Kihn,
package (Malmi and Brown, 2008) and study the budget process 2009) and practitioners (Anthony, 1988). Results obtained through
as a set of dimensions, rather than separately studying its individ- our focus group suggest that budget rigidity generates two dis-
ual characteristics – motivation, participation, etc. – as suggested tinct design characteristics. We distinguish the “Budget revision”
by Shields and Shields (1998), and connect it to satisfaction and (defined as the possibility to change the initially set budget) and
roles (Libby and Lindsay, 2010). An empirical taxonomy of budget “Budget reforecast” (defined as the existence of a reforecast during
practices can provide more complete descriptions of how different the year), which could be combined in various ways, as some firms
characteristics of budgeting practice tend to combine and reveal in our focus groups opted to combine the advantages of a rigidly
alternative budgeting patterns not captured or explained in exist- set budget with frequent reforecasts.
ing typologies (Bedford and Malmi, 2015). In the review and evaluation stage, differences can be expected
between the importance attached to the budget for performance
2.2. Budget design and use characteristics evaluation and the importance attached to the budget for deter-
mining rewards. The distinction between evaluation and reward
The budget characteristics retained encapsulate a relatively appears rarely in the budgeting literature (with the noticeable
broad conceptualization of the budget process. Most of the char- exception of van Veen-Dirks, 2010), but the focus group insisted
acteristics have already been established in the literature for a on the difference between the traditional and well-known use of
long time (Chapman and Kihn, 2009; Flamholtz, 1983; Van der budgets to evaluate performance and their use to determine the
Stede, 2001). In order to design a survey tool that includes the level of pay and rewards.
constructs and measures valid in our context and time (Modell, The involvement of senior managers is frequently studied in
2009), we completed and refined our conceptualization by includ- budget practices. Two additional transversal design characteris-
ing clarifications that emerged from a focus group. We conducted a tics emerged from the focus group: the level of budget detail and
yearlong focus group with management accountants on budgetary the level of budget formalization. While the level of the informa-
practices.2 These qualitative data were used in the initial phase of tion detail in budgets has been previously discussed (Merchant,
the research, with the aim of “facilitating” the study (Hurmerinta- 1981; Van der Stede, 2001), it has been mostly to inform its report-
ing dimension (in the steering phase). In the focus group, it also
seems clearly associated with the level of autonomy granted to
2
Eleven management accountants attended the focus group once a month from operational managers to set and then to meet their budget targets,
firms of various sizes. They presented their budgeting processes and the limits of all through the budget process. A high level of detail reduces the
those processes with the aim of sharing knowledge about one another’s problems control managers’ activity to mere execution of their predefined
and finding the best practices. These exchanges were both formal, as all manage-
engagements.
ment accountants prepared their presentation describing their budgeting process
from the angle of their own observations but also the viewpoints of their opera- The level of formalization of the structure has been largely
tional superior and other management accountants, and informal, in the form of brought to light by the Aston school (see, for instance, Pugh et al.,
very informative discussions and subsequent question-and-answer sessions. We 1968) but is rarely taken into account in budget research (King et al.,
complemented this observation work by carrying out six interviews with manage- 2010). The focus group has confirmed the importance of formaliza-
ment accountants and CFOs working in the firms involved in the focus group. Our
objective was twofold: to learn the exact vocabulary used by management accoun-
tion and associated it with the possibility of adapting the budget to
tants and CFOs and to ensure that the design and use characteristics we selected to local contexts.
describe the budgeting process were relevant.
50 S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61

Table 1
Budget constructs: definitions and examples.

Stages Design and use Definition Examples of focus group quotes that led us to refine and add
characteristics design and use characteristics

Drafting stage Participation of Level to which managers are involved with, and have
(before managers influence on, the determination of their budget Shields and
action) Shields, 1998, p. 49; Derfuss, 2009)
Negotiation type Importance granted to action plans and strategic We argue too much about figures and not about action plans.
orientations during budget negotiations It’s difficult to match strategic objectives with budgetary
objectives [. . .] There’s a gulf between the two. At the end of the
day, we focus on variance analysis rather than on the action
plans. (Director of consolidation, Company C)
Budgets should translate the firm’s strategic orientation. In
reality, this is only partially the case, and it’s becoming less and
less so since recently, the budget has been tending to become a
purely financial frame for expected performance targets.
(Director of Management Control Division, Company A)
The budget is used to generate ideas. Commercial action plans
and tactics emerge during the budget drafting. This is when
ideas emerge. (Director of Management Control, Company F)
Difficulty of meeting Level of budget target achievability (Merchant and
budget targets Manzoni, 1989).

Steering stage Variance analysis Level of emphasis put on identifying variances between
(during what is forecasted and what is actually achieved, and
action) assigning responsibility for those variances to the
appropriate managers (Brownell, 1983; Emsley, 2001;
Hirst and Lowy, 1990 Webb, 2002)
Budget revisions Possibility to change the initially set budget At group level, there are three reforecasts a year. At branch
level, there’s a monthly reforecast, which is run by a small team
(management control and consolidation departments). But
operational managers are evaluated solely on their
achievement of targets as set in the initial budget. (Firm B).
The budget itself is never changed once set. However, there are
reforecasts when the strategic plan is elaborated or at the
request of the CEO. (Firm G)
Budget reforecasts Existence of reforecasts throughout the year

Review and Budget-based Extent to which superiors rely on and emphasize the
evaluation evaluation performance criteria, which are quantified in accounting
stage (after and financial terms and specified as budget targets (Briers
action) and Hirst, 1990; Hartmann, 2000; Otley and Fakiolas,
2000; Harrison 1993)
Budget-based rewards Importance attached to the budget for determining To give the budget some power, we link it to a system of
rewards (van Veen-Dirks, 2010) penalties and rewards. (Director of Management Control
branch, Firm I)

Transversal Involvement of senior Level of involvement of senior management in the budget


characteris- management in budget process (Abernethy and Brownell, 1999; Simons, 1990)
tics process
Amount of information Amount of information in the budget If we impose too much specific detail, we soon get bogged down
in the budget in endless discussions about figures, and we lose sight of the
important matters. (Director of Management Control, Firm J)
The proliferation of budget lines should help to keep the budget
meaningful. In our firm, we have a very fine level of detail, but
important variances appear since people aren’t able to “put
figures in the boxes.” However in theory, this fine level of detail
should help the operational managers to build their
budget. . .(Director of Management Control, Firm I)
Extent to which budget Extent to which formalized rules and procedures are The budget is a negotiation. When the players get to understand
is formalized considered important for formulating budgets (Ueno and the rules of the game, they use them. So then we have to change
Sekaran, 1992) the rules of the game. The main problem lies in maintaining the
comparison with n − 1. (Director of branch Management
Control, Firm I)

To summarize, our focus group and literature analysis have 3. Methodology


drawn out 11 budget design and use characteristics: manager par-
ticipation, negotiation type, difficulty of meeting targets, variance 3.1. Data collection
analysis, revisions, reforecasts, budget-based evaluation, budget-
based rewards, senior management involvement, level of detail, The results presented in this study are mainly survey-based. Our
and degree of formalization. survey design was pre-tested with four academics and four pro-
fessionals to verify the clarity, understandability and ambiguity of
the questions (Dillman et al., 2008), and adjusted in response to
feedback from our testers.
Then, we sent the questionnaires to CFOs, vice presidents
for finance and management accountants who were members of
S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61 51

Table 2 3.2. Variable measurements


Industry affiliation and organizational size.a

Industry affiliation Organizational size All measures are based on existing instruments where possi-
Manufacturing 40% No. of employees ble. Following Bisbe et al. (2007), each construct is reflected or
Wholesale and retail trade 17% 30–49 8% manifested by a series of indicators. Forty-one items were initially
Business services 15% 50–250 32% designed to measure budget practices, and most were measured
Financial and insurance activities 13% 250–500 20% on a five-point Likert scale (1 = disagree, 5 = agree). To improve the
Other service activities 10% 500–2,000 28%
quality of the constructs, we first performed an exploratory fac-
Other industries 5% >2,000 12%
Max. 45,000 tor analysis on each construct, to reduce the number of items and
Mean 1,567 retain only the most relevant (Hinkin, 1998). Items with a loading
a
The size reported here is the size of the entity, division or subsidiary studied, of 0.50 or greater were considered “practically significant” (Hair
not the overall size of a firm operating in several sectors. et al., 2010, p. 117), and items with a loading of <0.50 on the first
factor were removed from the analysis. After purification, the 11
constructs were operationalized through 31 items. A confirmatory
the French professional association of management accountants factor analysis was then carried out to confirm the convergent and
(DFCG). We chose CFOs, vice presidents for finance and man- discriminant validity of the constructs. Appendix A shows the scales
agement accountants as informants since our exploratory study used to measure the budget practice constructs. Table 3 presents
showed that they are knowledgeable about their firms’ budget descriptive statistics and the reliability and validity analysis of the
practices. They have direct, frequent access to senior management constructs.
to discuss issues relating to budget practices, roles and criticisms, The reliability of the constructs was assessed by measuring the
and they hold knowledge about strategic issues and other items Cronbach alpha (Hair et al., 2010). The Cronbach alpha of our mea-
covered in the survey. Furthermore, financial managers are usually sures is acceptable for an exploratory study. The convergent validity
much more realistic about the role of a budget tool than operational was assessed by measuring the average variance extracted (AVE)
managers (Shields and Young, 1993). The target firms were either and should be greater than 0.50 (Hair et al., 2010). This is true for
independent companies or SBUs with more than 30 employees. We all but two constructs (detail: AVE = 0.38; formalization = 0.406), for
chose these criteria to ensure that the target group of organizations which no established measure existed in the literature. Therefore,
was large enough to have formal budgeting systems and that the most measures indicate good convergent validity. The discriminant
managers we contacted would have experience in using budgets validity was assessed by considering the degree to which a vari-
(Libby and Lindsay, 2010). able measures a concept that is uniquely defined and is not highly
The survey questionnaire was sent by email to 1451 potential correlated with other variables included in the model (Fornell and
respondents of different firms and SBUs. However, 190 of the email Larcker, 1981). Overall, the reliability and validity of the constructs
addresses used were no longer valid. After two reminders, 314 per- was judged acceptable for an exploratory study.
sons returned their questionnaires within three months (response The Pearson correlation coefficients presented in Table 4
rate: 24.9%). Questionnaires with missing data on more than 10% indicate several associations between the use and design charac-
of the questions necessary for this research were excluded from teristics of budgets.
our sample, and ultimately 269 questionnaires could be used in Participation, negotiation and involvement are significantly
the analysis (useable response rate: 21.3%). This response rate is in associated with most of the other design characteristics. Revisions
line with other behavioral management accounting research (e.g., and reforecasts show close to zero, statistically insignificant corre-
Chenhall et al., 2011; De Baerdemaeker and Bruggeman, in press). lations with most of the other use and design characteristics.
Of the replies we received, 67% came from CFOs, 28% from To measure participation in budgeting, the survey contained
management accountants or their superiors, and 5% from vice pres- four questions that used a five-point Likert scale ranging from dis-
idents for finance, and 75% of respondents work in firms belonging agree (1) to agree (5). These items draw on questions proposed
to corporate groups. Apart from an overrepresentation of firms by Milani (1975) and Simons (1987a) and are aimed at measur-
operating in the financial sector, the representation of different sec- ing operational managers’ influence on budgets. Examination of
tors in our final sample is close to the proportions of French firms the Cronbach alpha (0.8), the AVE (0.528) and its correlations with
hiring more than 10 workers, as defined by the French national other constructs validates the reliability and validity of this con-
statistics institute INSEE3 (Table 2). struct.
Early respondents (those who returned the completed question- The measurement of the importance assigned to action plans
naire before the first reminder) and late respondents (those who during budget negotiation is made up of four questions adapted
returned it after the second reminder) were compared in terms of from Ittner and Larcker (1997). This measurement translates the
sample characteristics (sector, size and sales), and in order to detect importance of action plans in drafting the budget. The reliability
any difference in the mean score for each variable. No significant (Cronbach alpha = 0.83) and validity (AVE = 0.603) of this construct
differences (p > 0.05) were found concerning firm characteristics. A are satisfactory.
comparison of the means for the variables found little difference The measurement of the difficulty of meeting targets derives
between early and late respondents. The t-value was significant from the findings of Merchant and Manzoni (1989) and the scale
for two variables only (evaluation: t = 2.38, p < 0.05; and formaliza- used by Van der Stede (2000) to measure slack. The first item is a
tion: t = 1.834, p < 0.1), but we do not believe this poses a serious fully anchored question asking whether the budget target is (1) very
problem considering its isolated effect. While this suggests non- easy to attain; (2) attainable with reasonable effort; (3) attainable
response bias is not a serious concern, it should be acknowledged with considerable effort; (4) practically unattainable; or (5) impos-
that accountants in firms with relatively sophisticated accounting sible to attain. The second item deals with the likelihood of a budget
systems may have been more inclined to respond than those in manager meeting the budget targets set. The Cronbach alpha (0.62)
firms with under-developed accounting systems. and the AVE (0.534) indicate that this construct is acceptable.
The measurement of variance analysis relies on the scales used
by Brownell (1983) and Van der Stede (2001) to evaluate the
importance senior management assigns to budget variance analy-
3
Source: Insee, Répertoire des Entreprises et des Etablissement —Sirene. sis. Examination of the Cronbach alpha (0.75), the AVE (0.522) and
52 S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61

Table 3
Descriptive statistics of the constructs (n = 269).

No. of items Minimum Maximum Mean Standard deviation Cronbach alpha AVE

1-Participation 4 1 5 3.2 0.873 0.8 0.528


2-Negotiation 4 1 5 3.208 1.059 0.83 0.603
3-Difficulty 2 1 4.5 2.185 0.711 0.62 0.534
4-Variance 3 1 5 3.887 0.861 0.75 0.522
5-Reforecasts 2 1 5 3.323 1.04 0.62 0.498
6-Revisions 1 1 5 2.959 1.556 N/A N/A
7-Evaluation 3 1 5 3.203 0.983 0.81 0.599
8-Reward 3 1 5 2.713 1.195 0.88 0.736
9-Involvement 4 1 5 3.565 0.888 0.81 0.542
10-Detail 3 1 5 3.506 0.938 0.63 0.38
11-Formalization 2 1 5 3.695 0.975 0.54 0.406

its correlations with other constructs confirms the reliability and Der Stede, 2004), to communicate information to shareholders and
validity of this construct. external interested parties by reference to the previous and current
The “reforecasts” and “revisions” constructs derive from analy- budget in the annual report (Ekholm and Wallin, 2000), to allocate
sis of a construct initially designed to analyze budget flexibility. An resources (Bhimani et al., 2008), to authorize spending, and to man-
exploratory factor analysis performed on this construct reveals two age risk (Collier and Berry, 2002). Budget roles were operationalized
underlying factor axes. The measurement of reforecasts is made through 12 items drawn from Lyne (1988), Bunce et al. (1995),
up of two items drawn from Van der Stede (2001) and Merchant Ekholm and Wallin (2000), and Hansen and Van Der Stede (2004).
(1981). Its purpose is to gauge the frequency of reforecasting. The Factor analyses performed on budget roles identify four major roles
Cronbach alpha (0.62) and the AVE (0.498) indicate that this mea- for budgets (see Table 5): a managerial role (evaluating managers,
surement is acceptable. The concept of revision is measured by incentivizing them, defining responsibilities and contractualizing
a single item taken from Van der Stede (2001): “budget targets commitment); a strategic role (implementing strategy, forecasting
cannot be changed over the year.” financial needs, and coordinating business activities); an adminis-
An exploratory factor analysis led us to dissociate use of the trative role (authorizing spending and allocating resources); and a
budgets to evaluate performance from use to reward. Budget-based role concerning communication with external stakeholders.
evaluation is measured by three items adapted from Van der Stede We also evaluated the budget satisfaction of respondents. Ever
(2001). The Cronbach alpha (0.81) and the AVE (0.599) validate this since Argyris’ seminal study (1952), budgets have come under
measurement. The reliability (Cronbach alpha: 0.88) and validity heavy criticism. Budgets are said to be too rigid and often unre-
(AVE: 0.736) indices for the “budget-based reward” construct are alistic and are criticized for being time-consuming and expensive,
also acceptable. providing poor value to users, failing to focus on shareholder
The measurement of senior management involvement is made value, concentrating on cost reduction instead of value creation,
up of four items taken from Abernethy and Brownell (1999). The encouraging “gaming” and uncooperative behaviors, reinforcing
Cronbach alpha (0.81) and the AVE (0.542) validate this construct. departmental barriers rather than encouraging knowledge shar-
Two additional constructs emerged from our qualitative survey ing, constraining responsiveness and flexibility, reinforcing the
as highly significant but are barely mentioned in the literature: the command and control culture, and adding little value, especially
level of detail in the budget (Cronbach alpha: 0.63) and its degree given the time required to prepare them (Hope and Fraser, 2003).
of formalization (Cronbach alpha: 0.54). We operationalized these Budget satisfaction was operationalized through 11 items adapted
constructs using three items adapted from Van der Stede (2001) from Ekholm and Wallin (2000) and Hope and Fraser (2003).
and two items adapted from Simons (1987a). Rather surprisingly, the descriptive statistics show that the over-
For a better understanding of the various budgeting styles, we all level of criticism is fairly low. On the scale applied, ranging
also measured the roles that are attributed to the budget. Budgets from 1 (disagree) to 5 (agree), most answers range between 2.1
can be used to motivate managers to make plans, inform managers and 3.16. Factor analyses highlight four major sources of criti-
about what they are expected to do and accomplish, elicit manager cism (see Table 6): a criticism of the adverse effects of budgeting
commitment, coordinate the separate activities of the organiza- (opportunistic or conservative behaviors and a negative impact on
tion, and provide a standard by which to judge actual performance cooperation); the constraint that arises from the budget when it
(Anthony, 1988; Barrett and Fraser, 1977). Budgets can also be is inappropriate to the environment (the budget is no longer suit-
used for strategy formation and implementation (Hansen and Van able in an environment that has become uncertain, because it is

Table 4
Pearson correlation coefficients (n = 269).

1 2 3 4 5 6 7 8 9 10 11

1-Participation 1
2-Negotiation .411** 1
3-Difficulty −.221** −.223** 1
4-Variance .285** .298** −.259** 1
5-Reforecasts .082 .081 −.001 .133* 1
6-Revisions −.023 .019 −.060 −.003 .130* 1
7-Evaluation .163** .175** −.089 .420** .064 −.135* 1
8-Reward .040 .073 .033 .239** .106 −.171** .536** 1
9-Involvement .517** .489** −.241** .570** .099 −.017 .410** .263** 1
10-Detail .267** .298** −.106 .334** .115 .014 .169** .129* .388** 1
11-Formalization .259** .208** −.243** .349** .075 −.072 .262** .199** .420** .309** 1
*
p-value significant at 0.05.
**
p-value significant at <0.01.
S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61 53

Table 5
Factor analysis of roles. a

Managerial budget Strategic budget Administrative budget Shareholder budget

Evaluating manager performance .895 −.057 .073 .059


Incentivizing operational managers .848 .084 −.026 .168
Defining responsibilities and contractualizing commitment .693 .279 .294 −.027
Communicating between various levels of the reporting line .568 .346 .041 −.003
Deploying strategy .099 .625 .004 .032
Forecasting financial needs −.022 .611 .097 .048
Managing risks .192 .575 .263 .327
Coordinating various operations .300 .567 .296 .008
Steering the firm’s different business activities .464 .544 −.034 .033
Authorizing spending .065 −.014 .909 .052
Allocating resources .085 .420 .682 −.055
Communicating with external stakeholders (shareholders, creditors). .100 .121 −.008 .970
a
In your organization, to what extent is the budget used for the following purposes (scale: 1 = not used for this purpose to 5 = extensively used for this purpose).

Table 6
Factor analysis of criticisms. a

Perverse effects Constraints Ritual Short term

The budget elicits opportunistic behaviors .751 .020 .287 .142


The budget elicits conservative behaviors .744 .111 .175 .190
The budget deters cooperation .599 .334 .171 .041
The budget is no longer suitable in an environment that has become too uncertain .062 .801 .292 .101
The budget introduces rigidity into the organization .575 .587 -.022 .107
The budget imposes a culture of control rather than a culture of engagement .508 .512 .058 .188
The budget impedes innovation .398 .493 .309 .029
The budget is primarily a ritual .191 .179 .882 .102
The budget takes too much time for little added value .390 .254 .557 .241
The budget translates the predominance of short-term profitability to the detriment of long-term value creation .280 -.042 .136 .793
The budget covers an annual timeframe that is no longer suited to the firm’s business cycle .010 .509 .114 .727
a
Please indicate the degree to which you agree with the following statements as they apply to your organization (scale: 1 = strongly disagree to 5 = strongly agree).

inflexible, imposes a culture of control and impedes innovation); ance between clusters.4 We examined how the distance between
a criticism of its ritual aspect (the budget is a ritual that takes up individuals within clusters increases as the number of clusters
too much time); and a criticism of its short-termist focus (the bud- decreases to determine the relevant number of clusters. We also
get reflects the predominance of short-term thinking and covers an examined the growth of inertia when the number of clusters
unsuitable timeframe). decreases (Husson et al., 2010; Lebart et al., 2006). Both methods
In addition to the above, to fine-tune our understanding of these suggested retaining a five-cluster classification.5
criticisms we asked three supplementary questions: “I am satisfied Second, an iterative method was used to refine outcomes in
with the budgeting process (disagree/agree)”; “Managers are satis- order to minimize the potential impact of outliers (Husson et al.,
fied with the budgeting process (disagree/agree)”; and “The budget 2010). This consolidation was carried out with the SPAD software
is a major management instrument (disagree/agree)”. by performing a clustering on the mobile centers of the clusters
resulting from the agglomerative hierarchical clustering (Lebart

3.3. Data analysis

To capture the multidimensionality of budget design and use,


4
The clustering was performed on the outcomes of a principle component anal-
cluster analysis appeared to be a useful method (Ketchen and
ysis to reduce noise and make the clustering more robust (Husson et al., 2010). An
Shook, 1996). This exploratory method takes many variables and initial principle component analysis was carried out on the factor scores for the dif-
groups them such that the statistical variance between character- ferent constructs. Factor scores were calculated individually for each construct using
istics in the same group is minimized, while inter-group variance is the co-variance matrix and replacing any missing values with the mean score. Two
maximized (Ketchen and Shook, 1996). The statistical outcome of other principle component analyses were carried out on the scores calculated from
the mean of the items for each dimension and on a multiple factor analysis (Lê et al.,
this procedure is “the best structuring of the cases that can be done 2008). Preliminary analysis shows that the two types of scores are very highly cor-
given the variables that are used and the specifications that the related: correlations between the mean-based and factor analysis scores are higher
researcher selected for performing the analysis” (Meyers, Gamst, & than 0.99 for all constructs except for the “difficulty in meeting targets” construct,
Guarino, 2013, p. 818). This procedure allowed us to categorize the for which the correlation exceeds 0.97. The outcomes obtained with the mean-based
and multiple factor analysis scores were significantly equivalent to those obtained
269 independent companies and SBUs according to their scores on
using the factor scores.
the 11 budget design characteristics. 5
To measure the impact of the choice of method on the number of clusters used,
We used a two-stage clustering procedure to take advan- we carried out ascending hierarchical cluster analyses using various numbers of
tage of both hierarchical and non-hierarchical clustering methods factor axes. Regardless of the method chosen, relative stability emerges in cluster
(Ketchen and Shook, 1996, p. 452). outcomes. The most common optimal split – regardless of the method used – is into
five clusters. The results presented here are generated from weighted data. In line
First, the cluster analysis was performed using an agglomer- with recommendations made in the literature, we carried out the same calculations
ative hierarchical technique based on the Ward criterion, which using non-weighted data (Ketchen and Shook, 1996, p. 444). The results we obtained
minimizes the total within-cluster variance and maximizes vari- were significantly equivalent.
54 S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61

et al., 2006).6 Four iterations were performed to obtain the optimal By involving operational managers in the budget target-setting,
solution. top management hopes to obtain the most accurate forecasts for
Two types of analyses were then performed to systematically the business.
explore the differences between the clusters. First, significance
Surprisingly, in our firm, we have to calm down the managers’
tests were performed on variables used for the cluster construction,
excessive optimism during budget drafting. (Respondent, Clus-
in order to identify clusters for which the means for a dimension
ter 1).
under the t-test (p < 0.05; p < 0.01) were significantly different from
the overall mean. Second, significance tests were performed on The budget targets constitute a yardstick decided on after long
variables not used for the cluster construction: budget roles and discussions, and this cluster has fewer revisions (−0.756**) and
budget satisfaction. For each cluster, a student’s t-test was used to reforecasts (−1.521**) during the year than other clusters.
compare the category mean with the grand mean (Lê et al., 2008)
Only one-off actions such as large-scale reporting plans, for
and identify clusters for which the means for budget roles and bud-
instance, can be added to the original budget. But this decision
get satisfaction were significantly different from the grand mean
must be validated by various board committees in the Group.
under the t-test (p < 0.05). Roles and satisfaction in each cluster
(Respondent, Cluster 1).
were thus systematically compared.
Additionally, the cluster analysis and its interpretation were Budget variances are subject to more scrutiny than in other
sent as a “benchmark” to our survey respondents. In this stage clusters on average (0.296*). The budget is used more to evaluate
of the study, qualitative data helped us to interpret our results performance (0.288*) than in other clusters on average, but is less
by providing an illustrative knowledge of our quantitative results linked to the reward system (−0.126).
(Hurmerinta-Peltomäki and Nummela, 2006). Feedback and spon-
Each operational manager receives a detailed report of his indi-
taneous comments from practitioners corroborated the relevance
cators. (Respondent, Cluster 1).
of our typology.
In this cluster, the budget is used to define responsibilities, con-
tractualize commitments and communicate between various levels
4. Results of the reporting line more than in other clusters (0.275*). It is
still presented as a major instrument (0.190) which both finan-
This section presents and explains the results of the cluster anal- cial (0.172) and operational managers mostly consider satisfactory
ysis. We label the clusters by comparing the characteristics of each (0.105). The budget is also a central management tool, as illustrated
cluster with ex ante theory. The interpretation of budget character- by open-ended responses made by Cluster 1 respondents.
istics, roles and satisfaction are illustrated by the answers to open
questions given by survey respondents in each cluster. That’s a way of making all of us work in the same direction.
(Respondent, Cluster 1).
Rather than a very precise and sophisticated exercise, the bud-
4.1. Cluster 1: yardstick budget get is an opportunity taken by senior management to review the
various sectors of the firm (Respondent, Cluster 1).
Cluster 1 is characterized by extensive manager involvement
(0.474**)7 . In this cluster, action plans are taken into consideration Even though it constitutes a yardstick (i.e., there are few revisions
during budget negotiations (0.0114). and reforecasts), respondents in this cluster do not feel that the
budget makes the organization inflexible or impedes innovation.
We mostly run long-range activities. Before beginning the bud- However, they do point out that it can lead to both opportunistic
geting process, we update our strategy according to various and conservative behaviors, and sometimes appears to be a ritual
scenarios. During this phase, we arrive at a position that marks (0.200). In relation to the evaluation dimension, the characteristics
a consensus on the objectives and resources to be implemented. of cluster 1 appear to be in line with the profit-conscious style of
(Respondent, Cluster 1). Hopwood (1972). The budget is used to evaluate managers on their
Drawing up a budget is essential in order to plan for potentially ability to provide accurate forecasts of their activity, and to develop
difficult times, and take the right decisions in order to adapt the action plans to increase the general effectiveness of their unit’s
structure of the firm. (Respondent, Cluster 1). operations in relation to the long-term purposes of the organiza-
The budget is a chance to thoroughly examine the various parts tion. It appears as a managerial tool that bridges the gap between
of the firm and understand how they overlap. It enables us to present and future, both in its design process and use. In this cluster,
ask the right questions. (Respondent, Cluster 1). the budget can be seen as a yardstick .
The budget is not developed “top-down”, and operational man-
agers actively participate in preparation of the budget (0.375**),
but rewards are not budget-related (−.0126).
4.2. Cluster 2: coercive budget
Bonuses depend on the overall performance of the firm. They
aren’t individually calculated on the basis of achievement of Cluster 2 shows a management-by-numbers style, in which
budget targets. (Respondent, Cluster 1). the budget was used more as an evaluation (0.609**) and reward
(0.806**) tool than in other clusters:
Individual objectives for managers are set according to budget
6
To further validate the stability of the clustering results with respect to sampling data. (Respondent, Cluster 2).
variability, we performed a probabilistic clustering (using the procedure described Bonuses are calculated on targets set when the budget gets
above). This was done on 500 bootstrap subsets that were resampled from the orig- validated. Incentives are calculated based upon budget-based
inal sample (Hennig, 2007). Each subset consisted of a random sample of 50% of
indicators such as sales, quality indicators, productivity indica-
the initial population. Appendix B presents the mean calculated on the 500 clus-
ter analyses performed on the subsets for each construct. The percentage of correct tors. (Respondent, Cluster 2).
classification ranges between 73% and 84% (see Appendix B).
7
Mean of the group. Variables significantly different from the grand mean under
However, this budget is perceived as less participative than in
the t-test (p < 0.05/(p < 0.01) are indicated by (*/**). the other clusters (−0.292**).
S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61 55

Even though the formal process begins by gathering budgets 4.3. Cluster 3: interactive budget
bottom-up, final decisions, as well as constraints and limits, are
imposed top-down (Respondent, Cluster 2). For cluster 3, the mean of all budget design and use characteris-
The budget is no longer a commitment by the people (i.e., the tics is significantly higher than the grand mean for the other clusters
operational managers) who make it. It has turned into objec- (p < 0.01), except for the difficulty of meeting the budget which is
tives imposed by top management on the operational managers. significantly lower (−0.431**).
(Respondent, Cluster 2). In this cluster, operational managers actively participate in
drafting the budget (0.672**) and budget meetings deal with action
Action plans are not taken into account during budget negotia-
plans and operational issues (0.821**).
tion (−0.210*), the budget has little detail (−0.254*), and is revised
only on rare occasions (−0.230*). Interestingly, in our observations, The budget is a state of mind to be shared with all collaborators
on average, firms in this cluster perform more frequent reforecasts and managers. It’s a planning tool for every actor, who actively
than in other clusters (0.467**). participates in the drafting of his own budget, guided by the sup-
port and the critical eye of the Finance department. The budget
We do three annual reforecasts and twelve three-month refore-
enables us to set objectives, to provide some means to achieve
casts. Budgeting is a constant forecasting exercise, for adapting
them and to analyze the variances between expected and actual
initial data to market developments (changes in exchange rates,
results every month. (Respondent, Cluster 3).
cost of materials etc.). But the final objectives, in particular the
profitability ratios, are not revised. (Respondent, Cluster 2). The budget is more detailed in cluster 3 than in other clusters
We have budget reforecasts all year long so that monthly results (0.849**), with a large number of reforecasts throughout the year
forecasts remain as accurate as possible. (Respondent, Cluster (0.487**) (more than in any other group). The budget is used as
2). the basis for discussions of ongoing changes: managers are highly
involved in the budget process (0.928**).
Compared to other clusters, this budget can be seen as coercive.
It is used more to contractualize commitments, and to evaluate and The budget is still a time for communication and sharing with
incentivize managers (0.369**). Overtly contemptuous of the con- the various levels of the organization (staff and line). It makes it
trollability principle, this budgeting practice appears all the more possible to reframe the implementation of strategies and their
unfair since it is a major, if not the only, tool of management. It is effects. (Respondent, Cluster 3).
highly criticized, and seen as a ritual (0.256**) that deters coopera- The budget means we can quantify creative ideas, and forces
tion, leading to opportunistic and conservative behaviors (0.225*). everyone to develop their arguments. An idea might be good, but
what about its impact on other departments? How far should I
The budget is far too rigid when it comes to taking into account
go to make it really worth it? (Respondent, Cluster 3).
changes in the underlying assumptions. We should change it
The budget is a must-do exercise. It’s the logical step between
to a rolling budget, or at least a three-month budget. Deadlines
the three-year strategic planning and the monthly reforecast
are far too short for the operational managers to get involved.
exercises. The budget increasingly has to be completed through
(Respondent, Cluster 2).
reforecast exercises to update the orientations chosen in the
In a rapidly changing environment, the budget is energy-
budget. Our budget is really operational; it’s an interactive,
consuming. (Respondent, Cluster 2).
monthly updated tool. (Respondent, Cluster 3).
The budget is disconnected from strategy. It’s neither responsive
nor interactive. (Respondent, Cluster 2). The examination of budget variance is more extensive than in
The budget would be meaningful if translated into short-run any other group (0.842**) and ultimately, budget targets are used
action plans. (Respondent, Cluster 2). to evaluate (0.656**) and reward (0.421**) managers.
The budget is not perceived as a tool to deploy strategy Budget targets should be ambitious but achievable (which
(−0.426**). It introduces inflexibility into the organization and is means that they won’t be systematically achieved). (Respon-
not suited to dealing with changes in the environment (0.192*). It dent, Cluster 3).
is seen as a ritual (0.256**) that has adverse effects (0.225*). In our firm, the budget is steered and analyzed on every detail.
But the targets are set for a bunch of indicators that vary accord-
Performance indicators and value creation indicators should
ing to managers’ accountability. Naturally, managers always try
be added to the budget. That would help reduce conservative
to get the lowest objectives possible, whereas the finance guys
behaviors and foster innovation. (Respondent, Cluster 2).
want to push them as far as they can. The final word on the level
This budget can be qualified as coercive (Ahrens and Chapman, of the objectives depends on the skills of the top management,
2004; Adler and Borys, 1996). It has similarities with the diag- their culture. (Respondent, Cluster 3).
nostic budgetary control highlighted by Simons (1990) except for
In cluster 3, the budget is considered as a major instrument
the reforecast dimension: in Simons’ model, a diagnostic budget is
(0.752**). It is used intensively to fulfill multiple roles: management
associated with a low level of reforecasting. There are two possible
(0.500***), strategy deployment (0.559**), resource allocation and
explanations for the high frequency of reforecasting in our coer-
authorizing spending (0.362**), and even discussions with share-
cive budget. Since budget targets are so hard to reach, operational
holders (0.149). More than in other clusters, the budget is viewed by
performances tend to fall short. The budget can no longer be used
respondents as a crucial instrument, fulfilling all its possible roles.
to steer the firm, and another set of data has to be used to fulfill
The budget is designed and used to promote communication
this role. An alternative explanation would be that the demand for
and discussion amongst different levels of the hierarchy.
reforecasts comes from external stakeholders because they know
that the budget does not provide a reliable benchmark. These reg- The budget is an essential tool for management. It facilitates
ular reforecasts can generate frustration for operational managers, steering actions and the achievement of objectives. (Respon-
as they show the inaccuracy and irrelevance of the initial budget dent, Cluster 3).
that is the basis for the managers’ evaluation and rewards. The budget is meant to create and diffuse objectives and pro-
vides the means to achieve them within the organization. When
drafting the budget, senior managers take the opportunity to
56 S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61

diffuse their objectives and piece it all together so that the goals up the petrol budget by the end of the year. . .). (Respondent,
get achieved. Naturally, as this process requires frequent meet- Cluster 4).
ings, it’s also an opportunity to listen to new ideas and take them
Equally, both operational managers (−0.122) and financial man-
up. (Respondent, Cluster 3).
agers (−0.202*) are less satisfied than in other firms. The budget
The budget is the backbone of the firm. It directs all energies
is not seen as a ritual (−.125) but is criticized, more than in the
towards shared objectives. It can act as a catalyst and unifying
other clusters, for its tendency to deter cooperation (despite the
tool if management uses it properly. (Respondent, Cluster 3).
considerable operational manager input it encourages in budget
Both financial (0.783**) and operational managers (0.72**) are construction) (0.072) and cause conservative behaviors (0.052), and
satisfied with this budget overall. The level of criticisms is signif- for its short-term orientation (0.181*).
icantly lower than in the other clusters: it is viewed neither as a
The budget is a complex process which lacks reactivity. Bud-
constraint (−0.274**), nor as a ritual (−0.403**) or as having any
get indicators are too general and take too long to be properly
adverse effects (−0.327**). This observation leads us to question
monitored. (Respondent, Cluster 4).
the validity of Arwidi and Samuelson’s (1993) assumption that
assigning a large number of roles to the budget can explain the Used as in cluster 4, the budget displays characteristics close to
level of criticisms it attracts. The commitment that this budget Anthony’s loose budgetary control (1988).
style elicits may be explained by the way it is constructed – it is
highly formalized, very participative and oriented towards opera-
tional issues – and the way it is used—with high levels of senior 4.5. Cluster 5: indicative budget
management involvement and reforecasts. This type of construc-
tion and use make the budget a central tool in discussing ongoing Cluster 5 is the opposite of cluster 3. The mean for all budget
changes and keeping the firm in line with shareholders’ expecta- design and use characteristics is lower than in other clusters, except
tions. It seems that these firms apply the budget in the “spirit of for reforecast and revision (not significant). The difficulty of the
a game” as recommended by Hofstede (1967). The high level of budget is considered higher than in other clusters (0.620**).
manager participation in the target-setting process, and the fact In this cluster, senior management has very little involvement
that targets are relatively easy to reach, legitimizes the reward and in the budget process (−1.390**). This process is barely formalized
evaluation dimension of this budget. (−0.805**) and contains few details (−0.795**).
The budget characteristics in this cluster appear to make it an In my firm, the budgeting process is a mix of theory and good-
interactive budgeting tool, as described by Simons (1987b), who will. It can’t be used as a proper management tool correlating
referred to Johnson and Johnson, except on the reward dimension. assumptions, objectives and resources. (Respondent, Cluster 5).
It is closely related to the continuous budget highlighted by Frow Our budget is very (too) general. It’s a vague objective rather
et al. (2010) and the enabling budget defined by Chapman and Kihn than a management tool. No variances (either against monthly
(2009). forecast results, or monthly actual results) are calculated in our
monthly reviews. (Respondent, Cluster 5).

4.4. Cluster 4: loose budget Operational manager participation in budget construction is low
(−1.245**).
In cluster 4, the budget is constructed in a participative (0.317*) The budget is a compulsory exercise in the group. We don’t draft
and mostly non-formalized way (−0.331**). the budget we need, but the budget we’re required to draft.
The operational managers draft the budgets, which are pre- The drafting exercise is a total sham! Officially, it’s a bottom-
sented and approved (potentially after negotiation) in a meeting up process, but the final version is purely top-down. The word
with the CEO of the business unit. (Respondent, Cluster 4). “negotiation” is a misnomer. (Respondent, Cluster 5).
The drafting phase (of the budget) is a bit too long (two months), As a result, the budget is poorly linked to action plans (−0.927**).
but it does mean managers can be involved in the process.
(Respondent, Cluster 4). I’m convinced that budget drafting should rely on action plans,
but in practice this objective is rarely achieved in our firm
Here the budget is viewed as easier to achieve than in other clus- (action plans are not very formalized and take second place to
ters (−0.189**). Throughout the year, budget variance is analyzed the budgeting process!). (Respondent, Cluster 5).
less than in the other clusters (−0.298**): senior management is
only moderately involved in the budgeting process (−0.123) and Action plans are defined after the budget has been set up, as if
the budget does not serve as a basis for discussion. they exist to justify the budget rather than as if they were the inter-
pretation of the strategy, and thus the reason behind the budget.
Some budget items are monthly reviewed, but, in general, the (Respondent, Cluster 5).
review is global and on a three-month basis. Things get more Throughout the year, variance analysis is limited and the budget
detailed in case of variances. (Respondent, Cluster 4). does not serve as a basis for discussions about ongoing changes
We’re currently moving towards a monthly-reviewed reporting, (−1.051**).
with a variance analysis. (Respondent, Cluster 4).
The budget is a tool for monitoring charges (or sales). It indicates
A notable characteristic of firms in cluster 4 is that they hardly the level of consumption of our resources. (Respondent, Cluster
use the budget to evaluate performance (−0.870**) or reward 5).
managers (−0.820**). The budget is used for its strategic role
(0.242*), but is perceived as less important than in the other clus- Budget targets are only rarely met and they are not generally
ters (−0.347**): it is used less to assign responsibility, incentivize used to evaluate (−0.721**) or reward (−0.428**) managers.
(−0.440**) or communicate with external stakeholders (−.050). It is a tool for resource allocation which remains strictly finan-
The budget can create a continuous improvement culture as cial. Operational managers did not appropriate the tool for
long as it’s only used when necessary, to avoid short-term themselves, and they only use it to get spending authorizations.
behavior (such as driving the trucks with the sole aim of using (Respondent, Cluster 5).
S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61 57

According to respondents from firms in cluster 5, the budget is that budget participation and budget flexibility are not sufficient to
used less than in other clusters to assign responsibility, incentivize ensure budget satisfaction.
or evaluate: it is rarely used as a management tool (−0.773**). Also,
it is not viewed as a strategic tool (−0.274*): it is rarely used to
allocate resources, coordinate, manage risk or steer the firm. More- 5. Discussion and conclusion
over, it is less frequently used than in the other clusters to authorize
spending (−0.556*) or roll out strategy (−0.274*). In short, respon- The purpose of our study was to develop a taxonomy of budget
dents from firms in cluster 5 do not see the budget as a major configurations. More precisely, we empirically examined how the
instrument (−0.877**). different styles of budget design and use combine in configurations
Neither operational managers (−0.692**) nor financial man- and the association that can be made with budget satisfaction. Com-
agers (−0.720**) appear to be satisfied with the budgeting process: bining a qualitative analysis and an ascending hierarchical cluster
it is constraining, it imposes a culture of control rather than of analysis performed on data gathered from 269 firms, we identi-
commitment (0.185), and it is seen as a ritual (0.233*). fied five patterns of budget practices: the yardstick budget, the
coercive budget, the interactive budget, the loose budget and the
The budgeting process depends on the top management style.
indicative budget. Each of these clusters displays different budget
Depending on the firm, the budget can be just a ritual or a tool
roles and different levels of satisfaction. The taxonomy presented in
to translate the strategy into action plans, resulting in an instru-
this study offers a number of implications for future theory devel-
ment for motivation and communication. Unfortunately, in my
opment in budgeting research.
firm, the budget is nothing but a ritual. (Respondent, Cluster 5).
First, using a configurational approach combining a variety of
The use of the budget in this cluster closely relates to the char- budget characteristics, we identified patterns of budget design and
acteristics of Merchant’s interpersonal budgetary control (1981). In use that cannot be considered in focused prisms such as those
these organizations, budget control is not considered a predomi- developed in the Reliance on Accounting Performance Measures
nant mode of coordination and control. Instead, the budget in these (RAPM) literature. In line with Libby and Lindsay (2010), our study
firms seems to be constructed for indication, and is therefore indica- confirms that using the budget to evaluate performance is not a
tive in nature. Other types of control may consequently have some universal practice, and that some organizations explicitly link their
level of significance—for instance, direct supervision, the clan or budget to strategy. By extending Libby and Lindsay’s (2010) find-
the hierarchy (Ouchi, 1979). ings to the French context, we answer the call by Derfuss (2009) to
extend our knowledge of budgeting practices in European contexts.
Second, by considering a large number of design and use char-
acteristics in the budgeting process and illustrating them with
4.6. Patterns of budget design and use qualitative insights, our study reveals a more complex image of
organizational reality. We refined the representation of budgetary
Table 7 summarizes the budget characteristics, budget roles and practices, opening the way to a better understanding of budgeting
budget satisfactions of the five clusters. in practice. The yardstick, coercive and interactive styles of bud-
The yardstick budget is intended to mobilize both top and oper- gets all correspond to different forms of what is generally referred
ational managers on strategy in the long run, and encourages them to as “budgetary control”—i.e., the use of the budget to monitor
to closely follow its deployment in the short run. The coercive bud- results throughout the year and to evaluate performance at the
get serves a management by objectives approach. The loose budget end of the year (Ansari, 1979; Donner, 1932; Flamholtz, 1983). We
is a tool for deploying the strategy. The interactive budget combines show that each of these styles combines budgetary control with
management by objectives and strategy deployment. The indicative other design and use characteristics. Certain styles of budgetary
budget does not have any clearly defined function. controls are only reactive, ex post controls (the coercive budget)
Both interactive and coercive budgets are used to evaluate and while others are more proactive (the yardstick and interactive bud-
reward. However, high levels of participation, high importance gets) (Pitkänen and Lukka, 2011; Naranjo-Gil and Hartmann, 2006).
assigned to action plans during budget negotiations, high levels of Additionally, we observed that, sometimes, budgets are not used
variance analysis and significant senior management involvement to control but play a role in defining strategy (the loose budget).
all result in the interactive budget – in clear contrast to the coercive Finally, sometimes, the budget is more akin to a rational myth:
budget – generating high budget satisfaction and little criticism. it gives the illusion of rationality (Fernandez-Revuelta Perez and
The interactive budget operates as a central tool to structure nego- Robson, 1999), without any apparent use for management (the
tiations and discuss strategic choices: it is therefore legitimate to indicative budget).
use it for performance evaluation and reward. The coercive budget, Echoing Bedford and Malmi (2015, p. 17), we consider that “rich
on the other hand, does not foster discussion, and is only used for descriptions of the actual choices made in practice may be a prereq-
ex post evaluation: as such, it is perceived as a tool for sanction- uisite for empirically valid theoretical developments, or at the very
ing rather than a useful management tool for monitoring business least, highly instructive.” In analyzing complex budget configura-
activity. These results suggest that managers do not condemn the tions in their diversity, this study provides empirical observations
use of budgets to evaluate performance per se; what they object to to refine and extend existing knowledge about budgets, particularly
is using the budget to this end in a purely mechanical way. the consequences and impacts of budgets.
A low level of budget evaluation and weak links between the Third, we have expanded the understanding of budget roles and
budget and incentives characterize loose and indicative budgets. budget satisfaction in various ways. By showing that budgets can-
Specifically, a loose budget is distinguished by strong participa- not be described as a universal, fully standardized and stable set of
tion, numerous revisions during the year, little criticism (except tools with standardized uses, we cast some doubts on the relevance
regarding its short-term vision) and a low level of satisfaction. The of recommending the plain and simple elimination of budgeting
same applies to the indicative budget, which, although unrelated to (Hope and Fraser, 2003). In this way, our findings confirm that
performance evaluation, is considered as difficult to achieve. Unre- “the problems with budgeting are more to do with how [budgets]
alistic goals plus a low impact on evaluations may certainly explain are used and some of the roles they are asked to play” (Libby and
why the budget is considered as a ritual of little importance that Lindsay, 2010, p. 60). More specifically, we have shown that each
generates little satisfaction. Analysis of both these groups suggests of the five budget patterns plays a different role and is character-
58 S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61

Table 7
Variables in the different clusters. a,b

Cluster 1 Cluster 2 Cluster 3 Cluster 4 Cluster 5

Budget characteristics Participation 0.375(**) −0.292(**) 0.672(**) 0.317(**) −1.245(**)


Negotiation 0.114 −0.210(*) 0.821(**) 0.000 −0.927(**)
Difficulty 0.104 0.116 -0.431(**) −0.189(*) 0.620(**)
Variance 0.296(*) 0.070 0.842(**) −0.298(**) −1.051(**)
Reforecasts −1.521(**) 0.467(**) 0.487(**) 0.014 −0.191
Revisions −0.756(**) −0.230(*) -0.002 0.712(**) −0.120
Evaluation 0.288(*) 0.609(**) 0.656(**) −0.870(**) −0.721(**)
Reward −0.126 0.806(**) 0.421(**) −0.820(**) −0.428(**)
Involvement 0.474(**) −0.045 0.928(**) −0.123 −1.390(**)
Detail 0.146 −0.254(*) 0.849(**) −0.096 −0.795(**)
Formalization 0.122 0.052 0.807(**) −0.331(**) −0.805(**)

Budget roles Shareholder budget 0.089 −0.146 0.149 −0.050 −0.003


Administrative budget 0.009 −0.034 0.362(**) 0.071 −0.556(**)
Managerial budget 0.275(*) 0.369(**) 0.500(**) −0.440(**) −0.773(**)
Strategic budget −0.159 −0.426(**) 0.459(**) 0.242(*) −0.274(*)

Budget satisfaction Constraint −0.191 0.192(*) -0.274(**) 0.052 0.185


Short-term 0.048 0.003 -0.026 0.181(*) −0.256(*)
Adverse effects 0.037 0.225(*) -0.327(**) 0.072 0.016
Ritual 0.200 0.256(**) -0.403(**) −0.125 0.233(*)
The budget is a major management instrument 0.190 0.141 0.752(**) −0.347(**) −0.877(**)
The budget brings satisfaction (to financial managers) 0.172 −0.144 0.783(**) −0.202(*) −0.720(**)
The budget brings satisfaction (to managers) 0.105 −0.183(*) 0.726(**) −0.122 −0.692(**)
a
To facilitate comparison, clusters are described by their factor scores on the different constructs. By design, the overall average for each construct is equal to zero.
b
Clusters in which the mean for a dimension is significantly different from the grand mean under the t-test (p < 0.05/p < 0.01) are identified with (*/**).

ized by a different level of satisfaction. Contrary to the assumption budget-based unit evaluation was not included in the study. We
set out by Arwidi and Samuelson (1993), we observed that mul- also acknowledge that some of the reliability alphas and AVEs
tiplying the roles assigned to a budget does not necessarily lead are low. It should also be noted that responses were provided
to significant criticism. For example, the interactive budget is used from a sample of management accountants and CFOs and that
both as a management tool and a strategic tool, and yet it is subject the French context in which this study was conducted may have
to very few criticisms. This finding confirms synergies between the also influenced our findings. Replicating the study in a different
planning and performance control functions of budgetary practices national context would be useful to increase the generalizability
(Fisher et al., 2002). We have also shown that when budgets are of the findings. Lastly, this study does not take into account the
solely used to assign responsibility, incentivize and contractualize fact that individual-level variations occur in the subjective mean-
(the coercive budget), it is highly criticized. Our findings suggest that ings managers give to budgets. Managers’ organizational positions,
the level of criticism concerning the use of budgets to evaluate and functional roles and educational and work histories (Kihn, 2011),
reward managers is lower when evaluation is coupled with other for instance, could be considered in future quantitative studies
budget practices: the budget tends to be less criticized when the to understand budget practices, budget roles and budget satisfac-
level of operational manager participation, the senior management tion.
involvement and the importance assigned to action plans during Regardless of these limitations, we think that the configura-
budget negotiations are high. In addition, we hope our results gen- tional approach applied here will be looked at in future research
erate a discussion of the criticisms related to budget rigidity (Libby to better understand budgets as sets of practices. We also hope
and Lindsay, 2010; Henttu-Aho and Järvinen, 2013): revisions and that the insights of this study into budget configurations will con-
reforecasts are not a guarantee of budget satisfaction. tribute towards further developing theories of budget practice
These results contribute to the debates in the RAPM literature variety.
and suggest that interactions between the various components of
the budget process would explain the less-than-conclusive findings Acknowledgements
of research carried out on the effect of using budgets to evalu-
ate performance (Hartmann, 2000). Echoing the results of Derfuss We would like to acknowledge the helpful comments of Jonas
(2009) and Chong and Mahama (2014), we confirm the impor- Gerdin, Wim Van der Stede and participants at the 7th Conference
tance of participation and involvement of managers for budget on new directions in management accounting (2011) and at the
satisfaction. We also underline the importance of the content of 34th EAA Annual Congress (2011). We would also like to thank
discussions during budget negotiations: discussing budgets based Philippe Caillou for his help on data analysis. We are grateful to the
on action plans and strategic objectives is more satisfying than reviewers and the editor for their comments.
discussing budgets only on a financial level. Associating budget sat-
isfaction with the participation, involvement and consideration of Appendix A. —budget practices: measurement instrument
action plans during budget negotiations suggests that individuals
are more satisfied with the budget when it is used as a tool for dis- Please indicate the degree to which you agree with the following
cussion, exchange on business issues, or even socialization within statements as they apply to your organization.
the organization. Scale: 1 = strongly disagree to 5 = strongly agree
These findings are not free from certain limitations. Method- (*) Item recoded into five categories (1 → 5)
ologically speaking, as an explorative data technique, cluster (R) Item reverse coded
analysis is a less rigorous set of techniques than more developed Participation (␣ = 0.8; AVE = 0.528)
methods. Furthermore, it gives equal weight to different items in Operational managers have decisive influence on their budget
the analysis, and some dimensions might be missing. For instance, targets
S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61 59

Budget targets are decided in a bottom-up approach


Operational managers play a significant role in drafting their

Mean on 500
budgets

subsets
What role do operational managers play in drafting their budget

−1.214

0.661

−0.154
−0.125
−0.733
−0.487
−1.413

−0.851
−0.910

−1.120

−0.801
forecasts? (1 = not at all important/5 = very important)
Type of negotiation (␣ = 0.83; AVE = 0.603)
Drafting action plans is a major stage in the budgeting process

Original sample
How important is it to prepare action plans? (1 = not at all impor-
tant/5 = very important)

Cluster 5

−1.245
−0.927

−0.191

−0.721
−0.428

−0.795
0.620
−1.051

−1.390

−0.805
Action plans are constructed before budgets

−0.12

0.73
During negotiations, every significant modification in the bud-
get leads to a modification of the underlying action plans
Difficulty (␣ = 0.52; AVE = 0.534)

Mean on 500
The likelihood of a budget manager meeting his budget target
is low

subsets

0.286

−0.253
−0.238

0.666
−0.881
−0.055

−0.805
−0.108
−0.101
−0.304
0.007
Budget targets are usually met (R)
Budget variance (␣ = 0.75; AVE = 0.522)
Corrective actions must be proposed by managers when a vari-

Original sample
ance emerges between actual performance and the budget over the
course of the year

Cluster 4
Great importance is assigned to budget variances

0.317

−0.189
−0.298

0.712

−0.123

−0.331
0.014

−0.870
−0.820

−0.096
Budget variances give rise to discussions between senior man-

0.74
0
agement and the manager in question
6.6 Reforecasts (␣ = 0.62; AVE = 0.498)
How many reforecasts are there each year? (*)

Mean on 500
Budgets are subject to regular revision to take into account
changes in the environment

subsets

0.637

−0.423
0.799
0.561

0.591
0.447
0.931
0.851
0.758
−0.089
0.900
Revisions (␣ = NA; AVE = NA)
Budget targets cannot be changed over the year (R)
Budget-based evaluation (␣ = 0.81; AVE = 0.599)

Original sample
Not meeting budget targets reflects badly on performance
Not meeting budget targets has a significant impact on the per- Cluster 3
formance evaluations of operational managers

0.672
0.821
−0.431
0.842
0.487

0.656
0.421
0.928
0.849
0.807
−0.002

0.80
The performance of operational managers is primarily judged
on their ability to meet their budget targets
Budget-based reward (␣ = 0.88; AVE = 0.736)
Budget-based rewards make up a high proportion of salary
Mean on 500

What percentage of the budget managers’ compensation is tied


subsets

to meeting budget targets? (*)


−0.311

0.134

0.437
−0.179
0.623
0.793

−0.258
−0.302

0.082

−0.078

0.073
Rewards for operational managers depend largely on their
meeting budget targets
Involvement in budgeting (␣ = 0.81; AVE = 0.542)
Original sample

The budgeting process is subject to frequent scrutiny by man-


agers at all levels
Cluster 2

−0.292

0.116

0.467

−0.254
−0.210

−0.230
0.609
0.806
−0.045

0.052
The budgeting process is subject to frequent and regular scrutiny
0.07

0.84

by senior management
During budget drafting, there are a large number of discussions
between senior management and operational managers
Mean on 500

Senior management uses budget information as a means to


question and debate the decisions and the actions of operational
subsets

0.159
0.318
−1.513
−0.642
0.469

0.494
0.142
0.181
0.430
0.064

−0.044

managers
Budget details (␣ = 0.63; AVE = 0.384)
Budget variance analysis for each operational manager is per-
Original sample

formed line by line


Appendix B. —clusters stability

Budget monitoring reports are not very detailed and only con-
Cluster 1

tain aggregate data (R)


0.375
0.114

0.296
−1.521
−0.756
0.288
−0.126
0.474
0.146
0.122
0.104

Budget negotiations deal with very detailed budgets


% Of correct classification 0.75

Formalization (␣ = 0.54; AVE = 0.406)


The budgeting process is the same for all responsibility centers
Detailed standards frame the budget drafting (the budgeting
process is highly standardized)
Formalization
Participation

Involvement
Negotiation

Reforecasts

Evaluation
Revisions
Difficulty
Variance

Reward

Detail
60 S. Sponem, C. Lambert / Management Accounting Research 30 (2016) 47–61

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