Elumelu Augusta Isioma

Personal Data
Date of birth: 3rd August 1981
Sex: Female
L.G.A.: Oshimili North
State: Delta
Nationality: Nigerian
Address: 1 Power line Street, Canal Estate, Okota, Lagos.
Email: meetaugusta@gmail.com
Mobile: 234-7034238081, 234-9082929374

Objective
To work in an organization that aim at getting the best from it personnel and consequently recognizes and
reward performance.

My Competencies and Skills

 Good customer service
 Effective communication skill (listening skill, oral skill, written skill and telephone and email)
 Effective presentation skill
 Good numeric and analytical skill
 Excellent IT skills, including use of ICT packages i.e. Word, Excel, Power point and Access.

Education
2005 – 2010 University of Abuja, Abuja, Nigeria.
B.Sc. Public Administration

1994-2000 Sanya Grammar School, Surulere, Lagos State

O’ Level Certificate

Nov/Dec 2004 West African Senior School Certificate Examination

O’ Level Certificate

1987-1994 Sanya Primary School, Surulere, Lagos State

First School Leaving Certificate

Aug 2001-March 2002 Prime Link Computer College, Ikeja, Lagos State
Diploma in Computer Studies

Workshop
October 2010 Central Bank of Nigeria, Entrepreneurship Development Training

Professional Certification
2011 Nigerian Institute of Management (NIM),
Proficiency Certificate in Management.
Career Highlights
April 2012 – July 2016: Swift Networks Limited, 31, Saka Tinubu, Victoria Island, Lagos.

Position: Sales Representative

Responsibilities:
 Prospecting for new customers.
 Identifying the needs of new customers.
 Responding to sales inquiries from new and existing customers.
 Delivering presentation of the company products to prospective customers.
 Promoting and selling of company’s products and services.
 Receives, issue receipts and deposits all cheques collected from clients.
 Producing weekly and monthly sales reports.
 Providing feedback from potential and existing customers to enhance product functionality and service
delivery.
 Effective management of relationships with both new and existing customers to ensure repeat
purchase.
 Ensuring the correct interpretation of the company's condition of sale.
 Planning and conducting effective customer follow up.
 Attending to all customer grievances and managing such in line with company's policies.

Accomplishment:
 Exceeded the sales target of 360 modems in a year for 2013 and 2014.
 Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude and
building trust, by ensuring commitments are met and expectations are exceeded by offering additional
information about the company’s products in line with customer needs and priorities.

July 2010 – July 2011: National Youth Service Corp.

Ile-Oluji/Okeigbo Local Government Secretariat, Ondo state

Department: Administrative Department

Responsibilities:
 Maintained regular contact with other department to obtain and convey information daily,
 Prepared reports, memos, letters, invoices, presentation and other documentation.
 Developed and maintained an efficient and effective electronic filing system to safe guard and recover
documents when needed.

Accomplishment:
 Nominated by Ile-Oluji/Okeigbo NYSC Local Government Inspector to represent youth corpers
serving in Ile-Oluji/Okeigbo Local Government in an Entrepreneurship Development Training
sponsored by the Central Bank of Nigeria in 2010.
 Created an effective and organized filing system which included manual filing system, onsite and
offsite storage, which resulted to easy access to records.

References
Mr. Romanus Nwachukwu
Structural Engineer
14, Efunaleye Street,
Oguntade Shasha, Lagos
08037209707
Barr. A. A. Arojojoye
A. A. Arojojoye & Co
4, Abimbola Shodipe Street
Surulere, Lagos
08023140233
Dr. Jerry Vambe (PhD)
Department of Public Administration
University of Abuja, Abuja.
08060366531