EUROPEAN MANAGED HOSTING MARKET OVERVIEW

:
SUMMER 2010

HOSTING
REPORT BY

PHILBERT SHIH

AUGUST 2010
©2010 TIER1 RESEARCH & THE 451 GROUP

HOSTING

which is supplemented with a look at the individual national markets within Europe. ALL RIGHTS RESERVED. network service providers and IT outsourcers • How cloud infrastructure and hosting is the backbone of a developing shift from telecom to IT services • The impact of complex regulatory and compliance regimes • US hosters moving to Europe • Mergers and acquisitions • The transition from in-house hosting to third-party outsourced hosting The report also answers some of the most probing questions asked about the European managed hosting sector: • What is the size of the global and European managed hosting markets? • How fast is the global and European managed hosting market expected to grow? • What trends are driving progress and change in the European managed hosting market? TIER1 RESEARCH: HOSTING © 2010 THE 451 GROUP. This report provides an overview of the sector and identifies its leading players. LLC. where pure-play managed hosters. 1 . LLC. AND/OR ITS AFFILIATES. Senior Analyst. this report focuses exclusively on the European market.Tier1Research Better perspective from the top in independent tech research REPORT SNAPSHOT TITLE ANALYST RELEASE DATE LENGTH European Managed Hosting Market Overview: Summer 2010 Philbert Shih. Hosting August 2010 50 pages ABOUT THIS REPORT As a follow-up to the Managed Hosting Report for North America. There is also an in-depth analysis of major events and trends. along with a special section comparing market dynamics between the North American and European markets. Revenue estimates for leading companies are provided. Some key themes discussed in this report include: • Gravitation to managed services from telcos. telecoms and network service providers compete in an extremely fragmented and diverse marketplace. TIER1 RESEARCH. and Tier1 Research attempts to size the overall market and project its growth trajectory.

ALL RIGHTS RESERVED.COMPANIES INCLUDED IN THIS REPORT 2e2 7global Abiquo Acens Accenture Amazon Amnesty International Arsys AT&T Atex Atos Origin Attenda BEA Systems Belgacom Bluehalo Bluefin Solutions British Telecom BSkyB CA Technologies Cable&Wireless Capgemini Carpathia Hosting Cedacri CentriNet CipherTec Claranet CloudSigma Cobweb Colt Technology Services Group ControlCircle Convergys Computer Sciences Corporation (CSC) Daisy Communications DediPower Deutsche Telekom Digital Parks Doctors. . TIER1 RESEARCH.net. AND/OR ITS AFFILIATES. LLC. LLC.uk Donhost Easynet Global Services Ecritel ElasticHosts eLINIA Fiat Group Flexiant France Telecom Fujitsu Gandi Google Group NBT Haarlem Publishing Company Hertz Hewlett-Packard Host Europe Hosting365 Hostpoint IBM Intergenia InterHost Internap Network Services Interoute Communications iomart Group IronScale iTricity Jet Multimedia KPN LeaseWeb Linkbynet Lloyds Banking Group Logica Magyar Telekom Microsoft NaviSite Net-a-Porter NetSuite 2 EUROPEAN MANAGED HOSTING MARKET OVERVIEW: SUMMER 2010 © 2010 THE 451 GROUP.

com Savvis Servecentric Sharp Electronics (Sharp) SoftLayer Star SugarCRM SunGard Supanames SymetriQ Swisscom T-Mobile Tele Danmark Telefónica Telenor TeliaSonera Telstra Terremark ThinkGrid Thomas Cook Verizon Business VMware Vialtus Vodafone Voxel UKFast Zimory TIER1 RESEARCH: HOSTING © 2010 THE 451 GROUP. AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED. LLC.se PINS Portugal Telecom Prosodie Rackspace RealDomen Sachsen salesforce. 3 . LLC.Tier1Research Better perspective from the top in independent tech research COMPANIES INCLUDED IN THIS REPORT Nokia Northumbrian Water NTT NTT Europe Online Oakley Capital Open-Xchange OpSource Orange Business OVH PEER 1 Hosting Pipex Communications Pi. TIER1 RESEARCH.

. . . . . . . . . . . . . STATE OF THE UNION . . . . . . . . . . AND/OR ITS AFFILIATES. . .TABLE OF CONTENTS KEY COMPANIES . . . . . . . . . AUTHORS . . . . . . . . . . . . MARKET SHARE COVERAGE AND CONFIDENCE LEVELS . . . . . . . . . . . . . ALL RIGHTS RESERVED. . . . . . . LLC. . . . . . SECTORS . . MARKET SHARE ANALYSIS . UPDATES MANAGED HOSTING EUROPE: COUNTRY SNAPSHOTS EVENT ANALYSIS 4 EUROPEAN MANAGED HOSTING MARKET OVERVIEW: SUMMER 2010 © 2010 THE 451 GROUP. . . . . MARKET SHARE METHODOLOGY AND STRUCTURE METHODOLOGY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TEMPERATURE CHECK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ANALYSIS . TIER1 RESEARCH. . LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FIGURE 1: Level of Confidence in Estimates by Provider EUROPEAN MANAGED HOSTING LEADERBOARD FIGURE 2 European Managed Hosting Top 20 Leaderboard (2009-2013) GLOBAL AND EUROPEAN MANAGED HOSTING MARKET SHARE FIGURE 3 Global Managed Hosting Growth Rates (2009-2013) FIGURE 4 Global Managed Hosting Market Summary (2009-2013) FIGURE 5 Global Managed Hosting Segment Revenue and Growth Rates (2009-2013) FIGURE 6 European Managed Segment Revenue Illustrated (2009-2013) FIGURE 7 European Managed Hosting Market Summary (2009-2013) FIGURE 8 European Managed Hosting Segment Revenue Illustrated (2009-2013) MANAGED HOSTING EUROPE: COMPANY SNAPSHOTS. . . . 1 1 2 2 2 2 3 3 4 6 6 6 6 7 7 9 9 10 10 11 12 12 13 21 24 EXECUTIVE SUMMARY MANAGED HOSTING EUROPE . . . . . . . . . . . . . .

. . . . . . . . . . 35 THE 451 TAKE ON CLOUD IN EUROPE . AND/OR ITS AFFILIATES. . . . . . . . . . . . . . ALL RIGHTS RESERVED. . 32 THE EUROPEAN CLOUDSCAPE FIGURE 9: Aggregate IaaS. . . . . . . . . . . . . NTT EXPANDS CLOUD . . . . . . . . . . LLC. . . . . . . . . . . . . . . . 47 TIER1 RESEARCH: HOSTING © 2010 THE 451 GROUP. . . . . 31 OPSOURCE WHITE LABELS PUBLIC CLOUD. . . EXPECTATIONS AND HIGHLIGHTS PROFILES 37 38 40 44 HOST EUROPE . . . 44 STAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . TIER1 RESEARCH. . . . . . . . . . . . . . . . PaaS and Cloud-Enabling Technology Revenue FIGURE 10: IaaS Vendor Breakdown (42 Vendors) FIGURE 11: IaaS Revenue Breakdown by Region 33 33 34 34 MARKET SIZE . . . . . . . . . . 36 FIGURE 12: European Cloudscape Cross-section MANAGED HOSTING MARKET DYNAMICS: EUROPE VERSUS NORTH AMERICA RECOMMENDATIONS. 33 EUROPEAN CLOUD VENDORS . . 34 BIG MSP OPPORTUNITY ON THE BACK OF CLOUD . . . . . . . . . . . . . 5 . .Tier1Research Better perspective from the top in independent tech research PRODUCTS AND SERVICES COLT CLOUD EXTENDS MANAGED HOSTING PORTFOLIO 31 . 31 FUJITSU OPENS CLOUDS IN EUROPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LLC. . . . . . . . . . . . 45 BRITISH TELECOM .

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