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T E N T H E D I T I O N
© 2003 Prentice Hall Inc. All rights reserved. PowerPoint Presentation by Charlie Cook
AFTER STUDYING THIS CHAPTER,
OBJECTIVES
OB.
4. List the major challenges and opportunities
for managers to use OB concepts.
5. Identify the contributions made by major
behavioral science disciplines to OB.
book’s model.
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others
to attain goals
Planning Organizing
Management
Functions
Controlling Leading
EXHIBIT 1-1a
EXHIBIT 1-1b
EXHIBIT 1-1c
1. Traditional management
• Decision making, planning, and controlling
2. Communications
• Exchanging routine information and processing
paperwork
3. Human resource management
• Motivating, disciplining, managing conflict, staffing,
and training
4. Networking
• Socializing, politicking, and interacting with others
EXHIBIT 1-2
EXHIBIT 1-3a
EXHIBIT 1-3b
EXHIBIT 1-3c
EXHIBIT 1-3d
EXHIBIT 1-3f
x Contingency
Variables y
© 2003 Prentice Hall Inc. All rights reserved. 1–23
Challenges and Opportunity for OB
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service
EXHIBIT 1-6
x
© 2003 Prentice Hall Inc. All rights reserved. 1–27
The Dependent Variables (cont’d)
Independent
Variables
Individual-Level
Individual- Group-Level
Group- Organization
Variables Variables System--Level
System
Variables