Manpreet Kaur

37 Mistletoe Drive, Walsall, WS5 4SW

07475614740
Manpreetsangha@hotmail.co.uk
Full UK Driving License

PERSONAL PROFILE
 Good communication skills.
 Punctual, reliable, flexible attitude and positive approach.
 Good at keeping notes and records.
 Good team working and time management skills.
 Computer skills (e-mail, internet, basic word and excel.)
 Willing to train and gain qualifications.
 Understanding of responsibility towards public safety.

EMPLOYBILITY HISTORY

Bal Bros Transport Heston Admin 09/2016 – 2018

Managing paperwork
Cross checking invoices and tickets

EDM Bilston Mailroom operator 06/2015- 08/2016

Duties involved data entry, filing, and various other roles which involved usage of mathematics and IT
skills.

Flavourz Oldbury Waitress 02/2013 – 3/2015

Duties include:
- Meeting and greeting customers.
- Receive food and drink orders and service customer requests to the standards required.
- Serving dishes to customers at table.
- Ensure timely delivery of all food and beverage items to customers.
- Understand menu content and keeping up to date with any menu changes.
- Answer guest queries in a polite and helpful manner.
- Clearing cutlery and dishes away from tables.
- Passing food orders through to the kitchen staff promptly.
- Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery.
- Check on customers asking if they are enjoying their meals and services.
- Ensuring the food service area is left clean and tidy once all the guests have left.
- Relaying, preparing and setting tables for the next guests.
- Cash handling and take card payments
- Role extended to carrying out admin duties.
- Aware of food hygiene policies and procedures.
 - Role highly customer focused.

Marshall Accountants Receptionist 09/2012 – 04/2014

Duties include:
- Answering phone calls.
- Collecting and taking the post.
- General administration duties, photocopying, filing, etc.
- Dealing with any enquiries at the reception.
- Reporting any problems to the office manager.
- Ensuring the reception area is tidy and clutter free.
- Monitoring stationary stock and re-ordering when required.
- Communicate well at all levels.
- Took direction well.
- Adhered to data protection and confidentiality.

Lavender Farm, Oldbury Nursery Assistant 2012 – 2012

Duties include:
- Helping with other staff member.
- Playing with children and reading story books for them.
- Maintaining toys and play equipment.
- Helping to feed, clean and wash.
- Following and implement the policies and procedures set out by the nursery.
- Adhered to nursery policies and procedures.
- Coordination and planning activities.
- Meeting with parents and encouraging their involvement their involvement in the aims of the
nursery.

High Hope Day Nursery, West Bromwich Nursery Assistant 2011 - 2011
Duties include:
- Same as Lavender Farm role.

Hot Stuff Pizza Cashier /Baker 2010 – 2011

Duties include:
- Serving customers at the sales counter.
- Passing food orders through to the kitchen staff promptly.
- Helping with other staff members by making pizza, cleaning and answering phone calls.
- Responsible for making sure that there was always plenty of supplies in the kitchen.
- Assisted in developing new pizza recipes based on customers’ request.
- Responsible for maintaining a clean kitchen at all times.

EDUCATION HISTORY
- Holly Hodge High School College of Science.
- Sandwell College 2008 – 2012
- ESOL (Entry 1 & 2), ICT Entry 2, BTEC IT – Level 1, Child Care Level 1, Creative art Level 1, Dyslexia
Awareness Day, NCFE Drug Awareness, Pre-Employability Skills, Life in the UK and Beauty Level 1
 - Completed year 10th (e.g. GCSE’s in India)

HOBBIES & INTEREST

I like travelling, visiting my friends and going shopping with them. Also I enjoy playing with little children
and helping others with work. In my free time, I normally play badminton with my family. I like meeting
new people

REFERENCES
References available upon request.