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Amazon’s Mechanical Turk (MTurk) is a microtasking marketplace that makes it easier for
people to outsource “human intelligence tasks” to an army of workers online.
Common examples of these tasks are labelling data, translating text, transcribing audio,
providing descriptions for pictures, etc.
In recent years researchers have made use of this marketplace for conducting studies ranging
from psychology and behavioural economics to marketing and product design.
Thousands of papers are now published with this data as well as meta-analyses looking at
the nature of the Participant pool.
For many researchers, this can be a high quality and diverse pool of participants that are
suitable for many online studies. It can be much faster, more affordable, anonymous, exible,
and scalable than traditional methods.
For these reasons MTurk was the rst platform we integrated into Positly to help improve the
speed, quality and affordability of online research.
However, there are many dif culties that researchers need to overcome to recruit and
manage participants on MTurk. Here we will go through them and how using Positly can
solve them.
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Controlling for quality in research has always been hard, even with participants in a
supervised lab setting.
When it comes to online research, the 90s adage applies well: “on the internet, nobody knows
you’re a dog” – or a bot as many researchers were recently worried about.
Quality issues range from low attentiveness to downright fraud. At Positly, we’ve worked
hard to identify these issues and account for them.
Because we believe in ‘best practice by default’ and building simple, easy interfaces. These
settings are on by default, free to researchers, and hidden until you choose to add them as a
Participant targeting lter.
When conducting studies you often want to prevent the same participant from completing
the same, or similar, studies. We use a few different duplicate prevention methods.
The most basic way of preventing duplicate participants is based on their unique identi ers.
We do this automatically if you select the option to limit to one participant per completion
(this is the default setting) when creating a Run.
Our digital ngerprinting technology uses browser data, device data, and IP addresses to
help ensure that each participant is unique.
We often recommend that people conduct Pilot studies and iterative research, however that
can make it dif cult to prevent people from doing the same study rst. We handle this by
providing easy exclusion based on Previous participation.
Suspicious metadata
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We actively monitor and analyse our internal data for any unusual patterns or suspicious
behaviour. This includes a range of attributes from browser data and background checks to
response patterns in our surveys.
The recent ‘bot’ scare caused some angst in the research community. We worked closely with
researchers to identify factors that are indicative of fraudulent participants.
We regularly update our fraud prevention algorithm to detect and prevent this kind of
fraudulent data that can be damaging to research.
Note: You can use this handy tool (built by JP Prims, Itay Sisso and Hui Bai) if you have run
studies on MTurk in the past and want to see if your data is contaminated. This includes a
couple of the same signals that we use in our algorithm.
Geolocation consistency
We use IP address data to detect and restrict to or report on the estimated country of the
device used by the participant. IP address estimation is not 100% accurate but this is still a
useful data point to monitor for unusual patterns.
We use our Demographic pre-survey and Feedback post-survey to conduct checks for quality,
consistency, and attention. We regularly update these checks and only select the questions
which our studies show to have the highest predictive power for overall participant quality –
working very hard to exclude poor quality participants without excluding good quality
participants.
These quality and attention checks also help inform our fraud prevention algorithm.
Quality agging
Unfortunately, these can be expensive if you use MTurk’s inbuilt screening. Many screening
options are unfeasible because MTurk limits the number of screening criteria to ve attributes
(two of which are often used for quality).
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Participants also opt-in to automatically have this screening data passed directly into the
study or downloaded later by researchers. This saves time for asking common screening
questions and removes the expense of pre-screening or the temptation for participants to try
and game a screener.
When using MTurk directly on their interface it can be very burdensome to do some of the
most common tasks required to manage a study. We’re constantly working to automate as
much of the busywork as possible.
Automatic Approvals
We make it easy to approve participants who have completed your study with our automatic
approvals.
Participants are automatically approved if they have completed all the required steps when
you place the End of activity link at the end of your study,
Rejection management
Researchers are noti ed in their dashboard when a participant is rejected by our automatic
approvals system. They can process these individually or in bulk.
Setting Custom attributes for Participants can make your studies incredibly exible and
powerful. This is particularly helpful in multi-step or longitudinal studies.
While this could be achieved directly on MTurk using Quali cations, they can be dif cult to
manage and not very dynamic.
Not only do we enable researchers to manually set Custom attributes, but we also enable
them to set Custom attributes dynamically using Query string parameters. This way a
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participant can automatically be enrolled in the right part of the study at the right time and
get noti ed about it.
For example, one of our researchers had a complex screener to identify different
psychographic pro les of charity donors. They then wanted to do an immediate follow up
with the ‘Cautious Strivers’ type.
In this case they simply gave a different End of activity link to each type of donor, for example:
https://app.positly.com/#/f?task_id=ABC123&donor_type=Cautious_Striver
Cost savings
One of our goals is to help make primary human subject research more affordable for
researchers. We do this in a number of ways from reducing fees to reducing wasted data and
increasing ef ciency.
Reducing fees
Masters
Many researchers choose to use “Masters” (participants with a strong record). However, not
only are these participants from a smaller pool of less naive participants, but MTurk charges
an extra 5% for this option.
Microbatching
Most studies have greater than 10 participants, but unfortunately MTurk increase their fees
and charge an extra 20% for this functionality. We keep fees low by breaking up the study
into smaller batches.
Demographics
MTurk charges for every demographic you choose to target. Our demographic pre-screening
saves between $0.05 and $1.00 per targeting option, per participant ($0.50 for most common
attributes).
One of the biggest savings can often be from preventing low-quality wasted data collection.
Our suite of quality features helps save researchers both time and money.
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Studies can get stalled on MTurk when it is buried in the listing page and participants aren’t
noti ed. We have two features to help improve your study visibility and completion time.
Because we focus on having a simple and clean dashboard we don’t make researchers
choose to use (or pay for) features that are almost universally useful. However, if you want to
customise these options you can always do so in the advanced settings on the Run
con rmation page.
Our algorithm automatically noti es the right number of eligible participants that they are
able to be part of the study so that studies don’t get stuck and participants don’t miss out.
This is another behind-the-scenes feature which helps studies to complete faster and
improves the completion rates of multi-step studies.
Automatic republish
We continue to automatically republish your study until it completes so that it stays visible to
participants.
Interface improvements
We have many interface improvements to enable researchers to achieve things they can’t on
MTurk, or at least cannot do easily. Such as:
reminder for new Activities) that help researchers improve their studies and get
better results
Feedback
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Our Feedback post-survey helps researchers to close the loop and ensure that they haven’t
made any mistakes in their study design or implementation.
Anonymity
While the MTurk IDs seem to be anonymous and look random, they are not entirely
anonymous. We provide an additional layer of participant anonymity by removing the MTurk
Worker ID and replacing it with alternate identi ers for researchers using Positly in both the
CSV download and the Query string attributes.
While the bene ts are big and complex, the actual process is the simple part!
This is the top level container that holds your runs within a study
First you’ll need to copy the End of activity link and put it at the end of your Activity
Once you have created your rst Run you can then create more Runs in the same Project and
retarget or exclude previous participants.
To learn more details, check out our “How exactly does Positly work?” article or search
through our Knowledge Base.
Future development
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We have lots more planned to help researchers conducting MTurk studies as well as further
platform integrations to help researchers so that they can save time, money and effort on
conducting studies across a range of participant pools.
To that end, we’d love to hear from you about what’s most important to you to prioritise.
Leave a comment below or get in touch to let us know what would most improve your life as
a researcher. We’re always keen to speak with researchers, so don’t be a stranger!
writen by:
Luke Freeman
Luke is the CEO of Positly, which aims to dramatically improve the speed, quality and affordability of social
science, product, and human subject research.
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Luke Freeman
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Manage participants from start to nish with Positly for more robust research. Recruit, screen, survey,
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