Beruflich Dokumente
Kultur Dokumente
Assignment 3 Part 1
Hoa Tran
Washington DC Campus
Strayer University
guide (p. 214 | Operations Plan Preparation Form). Extract appropriate information
from the NAB Company portfolio, where applicable. Other required items in the
An operation plan of Healthy Drinks organization is a short but very detailed plan that is
drafted by the management so as to achieve specific strategic objectives together with goals of
the company. Operation plan usually has the aim of ensuring that the set aims are attained
without failure so that the company’s revenue and profits can be increase and can attract more
investors.
Healthy Drinks organization is one among the many firms which produces organic
healthy drinks. For it to have a good operation plan, it ought to increase its operation accessibil-
ity in several areas such as Africa, China, Europe and India .The company is also required to
come up with strategies of engaging in producing other types of products like their main com-
petitors do.
For the operation plan of Healthy Drinks Company of expanding their business to the in-
ternational market to be effective, the company ought to inform their manufacturers to ensure
that they take essential actions through increasing their production. The company should also
carry out market research so as to determine the demand in the projected locations. The com-
pany ought to develop some competitive advantages over their competitors in the market to
ensure that they enjoy good business relations with their consumers.
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Key Aspects of Operations: Healthy Drinks lays great emphasis on the operational plan as it
guides the development and management of processes and procedures on inventory control, storage,
shipping, and customer services. The success of the company depends on the efficiency of the campaign
plans. Consequently, there has been a great effort to institute efficient and effective processes and pro-
cedures to guide operations at Healthy Drinks. Since the business is a start-up, it will use a just in-time
inventory system. The approach aims to limit storage and material holding costs. Healthy Drinks will
have several suppliers of raw materials to prevent cases of shortage and lost production associated with
Cost and Time Efficiencies : Healthy Drinks has various measures to reduce its opera-
tional costs while increasing time efficiency. At the onset, the firm will only employ experienced
staff who can work fast with a minimal waste. Additionally, it will not hold more than 1,000
units at any given time. Additionally, management will not take any pay for the first six months
of work ensuring that the firm has sufficient financial resources to fund its operations. The pri-
mary goal will be to operate the business in the most cost-efficient way possible by applying
sound economic principles. The company will make use of drop ship services to reduce over-
heads and boost efficiency. Moreover, it will aggressively negotiate its contracts and credit facil-
ities. Finally, it will ensure that all processes and procedures are green. For instance, all commu-
Competitive Advantages: Various factors help create several competitive advantages for
the firm. At the onset, the application of the just in-time inventory system helps create a competi-
tive edge over other consumers since they get fresh products at all times. The small size of the
business makes it agile and flexible. Consequently, the firm can alter its operations at any time
depending on the level of the demand in the market. Additionally, the small team creates great
Running Head: OPERATION, TECHNOLOGY AND MANAGEMENT PLAN 4
chemistry, which enhances productivity, efficiency, and innovation at the firm. Moreover, the
company has minimal bureaucracy being a startup which advances the effectiveness of the deci-
sion-making process. Besides, the small size limits operational costs allowing the company to
Problems Addressed and Overcome: The distributor and outward suppliers will cater
for shipping costs for the finished goods. When customers make bulk purchases, they will only
pay 30% of the charges. Healthy Drinks will only hire experienced staff at the cost of $13 per
hour. Even though they are expensive, they help limit waste while increasing the quantity pro-
duced. The processed drinks that are ready for sale will be held at the company store, which can
hold about 100,000 units. The annual rent paid for the building is $5,000. Healthy Drinks will
conduct market research every six months to appraise market trends and determine the products
2. Provide a rationale for the competitive advantages section using appropriate functional-
management is supposed to go deep into their SWOT and determine the strengths as well as
The company should ensure that it identifies its external environment so as to be success-
application of the just in-time inventory system helps create a competitive edge over other con-
sumers since they get fresh products at all times. The small size of the business makes it agile
and flexible. Consequently, the firm can alter its operations at any time depending on the level of
the demand in the market. Additionally, the small team creates great chemistry, which enhances
productivity, efficiency, and innovation at the firm. Moreover, the company has minimal bureau-
cracy being a startup which advances the effectiveness of the decision-making process. Besides,
the small size limits operational costs allowing the company to offer its products at the most
competitive price.
3. Describe your research and development activities and explain how they will contribute
to the company. Clarify your company’s message using the information provided on the
FUnction:
Fiance:
Freedom:
Feelings:
Future:
Which of the messages is the most important in motivating your target market to purchase?
How will you express this message to your customers in the areas listed below?
Business Name:
Slogan:
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Key words in Marketing Material:
Product Design:
Logo:
Website Design:
Packaging:
Decor:
Other
Running Head: OPERATION, TECHNOLOGY AND MANAGEMENT PLAN 7
In strategic management, the issues of successful implementation are seen to be rotating around
how effective or bad Healthy Drinks Company responds to issues concerning changes. Accord-
ing to my research and development activities, there are four issues during operations planning.
The problem of configuring the business units where business unites tend to have exter-
nal market for products and services. Thus the management has the possibility of planning as
well as executing strategies without depending on other pieces of the company such as the cul-
ture.
The other issue is traditional management reports which are not normally sensitive in
monitoring the implementation strategies. This always makes the operations managers not to
The distributor and outward suppliers will cater for shipping costs for the finished goods.
When customers make bulk purchases, they will only pay 30% of the charges. Healthy Drinks
will only hire experienced staff at the cost of $13 per hour. Even though they are expensive, they
help limit waste while increasing the quantity produced. The processed drinks that are ready for
sale will be held at the company store, which can hold about 100,000 units. The annual rent paid
for the building is $5,000. Healthy Drinks will conduct market research every six months to ap-
praise market trends and determine the products that are most demanded by consumers.
Running Head: OPERATION, TECHNOLOGY AND MANAGEMENT PLAN 8
4. Create a technology plan for your NAB company using the template in the text as a
guide (p. 227 | Technology Plan Preparation Form). Extract appropriate information
from the NAB Company portfolio, where applicable. Other required items in the tem-
Most business organizations use so form of technology in carrying out its business opera-
tions. For example, business professionals use information technology in processing orders as
well as maintaining financial records together with making communication with customers and
suppliers. Determining which hardware or software a company needs to remain competitive calls
for planning as well as organization. Healthy Drinks therefore needs to come up with a technol-
ogy plan so as to maintain their business environment together with training their staff and sup-
porting all workers who utilize the technology in their daily activities. The Healthy Drinks tech-
1. The Healthy Drinks company needs ought to be known and then a superior website
blueprint done. This is carried out so as to ensure easy communication with clients as
well as ensure internet sharing podium where buyers and customers have the possibil-
2. Healthy Drinks Company then has to decide to choose a technology which can grow
as well as change with the Non Alcoholic Beverage Company and which offers sup-
port to the strategic goals. This is carried out through the usage of templates as well
tion’s requirements is then carried out. This involves taking care of all the parties
Running Head: OPERATION, TECHNOLOGY AND MANAGEMENT PLAN 9
connected with the industry by characteristically providing lists of the vendors who
Company then attends trade shows so as to see live exhibitions as well as speak with
4. The Healthy Drinks Company is then required to involve itself in the development of
their technology to operate their beverage production each single day of the week, it
might have to to launch a backup site to enable it run its operation in another website
Software Needs: One the biggest and most significant investment the business will make is the
make the business sharper and faster than its competitors. The system will link the business to its
suppliers, clients, employees, and distributors. It will ensure transparency, productivity, and deci-
sion-making. It will make sure that all departments have access to real-time data and information
needed in their operation. The ERP will be set up before the business commences its operations
to guarantee that it is tried and tested before the process and procedures in the firm become com-
plicated. Various factors will be considered the selection of the ERP. It will be scalable, cloud-
Hardware Needs : Healthy Drinks owns a few pieces of hardware. At the onset, it holds two
beverage mixers that can mix up to 200 gallons valued at $28,500. The Beverage Filling Ma-
chine, which is imported from Italy, is integrated with a rinsing, filling, and capping three capa-
Running Head: OPERATION, TECHNOLOGY AND MANAGEMENT PLAN 10
bilities in one Monobloc machine. The equipment is fitted with a constant temperature control-
ling system. As a result, it can be used to fill both hot and cold espresso coffee into 16 oz. bot-
tles. The machine has some of the best technology in the market. The table below (Table 1)
Healthy Drinks recognizes the fact that one of the main cost drivers for a manufacturing
firm is the labor costs. Consequently, the company has invested in technology to reduce its ex-
penses on operation through the automation of its processes. Moreover, the machine will help re-
The application of quality technology will boost the firm’s productivity and efficiency.
The machines are not only faster but also more accurate when compared to human labor. The
management at Healthy Drinks is well aware that people are slow and occasionally fail to deliver
on their tasks. The integration of the latest technology in the production line simplifies work,
leads to consistency, and avails higher quality results than people. Even though the technology
has high acquisition costs, it will help the company save a lot of financial, time, and personnel
Table 1
Table 2
cation in the success of the firm. The most significant telecommunication facility the company
needs is stable internet access as it connects the business with its suppliers, distributors, and con-
sumers. It will be the basis for every communication in the business. The company aims to re-
duce the use of paper-based communication. As a result, it will need an efficient email service.
All communication exchanged between the enterprise and its stakeholders will be done through
email. For instance, it will be used to place orders with suppliers, receive orders from clients, and
manage the distribution of the firm’s products. When the business starts, it will use Gmail, which
will be customized to meet its needs. Management prefers Gmail because it offers the most relia-
Moreover, the business will need an efficient telephone service. In spite of technological
development, which has resulted in the growth of social media and instant messaging services, a
significant segment of clients still use telephones to make inquiries on various issues such as
products on offer, working hours, delivery services, and the location of the business. As a result,
the company will need a reliable and quality phone service. The firm will work with a provider
Running Head: OPERATION, TECHNOLOGY AND MANAGEMENT PLAN 12
offering digital voice, also known as VoIP services. It will also use a hosted PBX to serve its
communication needs.
Finally, the other significant communication the company needs are website hosting and
offsite data back-up. The company needs to have its website running 24 hours a day, seven days
a week to ensure that clients access its services at all times. Additionally, the website should be
hosted in a secure environment to prevent data loss due to hacking. What is more, the company
expects to generate a significant part of its income through the website. Consequently, it will
partner with a leading crowd computing firm to host its online platform. Besides, the cloud com-
Personnel Needs :The business recognizes the importance of having an efficient team.
The founders are aware of the fact that the most significant step towards success is the institution
of an effective team. At the onset, the firm has two passionate and energetic partners, who are
willing to do all it takes to ensure that it enjoys success in the future. The company has several
technical and non-technical requirements. For instance, it needs someone to handle production
and quality control, drive sales as well manage its finances and administration. The two most im-
portant functions of the firm are quality control, marketing, and finance. The company will hire
individuals with experience in various capacities to limit its operational cost. For instance, the
person dealing with finance will also handle administrating. The one dealing with production
The finance and administration officer will work with the founders to forecast the needs
of the market. They will offer reasonable assurance showing where the company should go. The
firm will be very efficient only hiring for the critical positions. Consequently, functions such as
tional-level strategies.
The Board of directors of True Rat Company is only answerable to the shareholders. The
responsibilities of the board include the selection as well as oversight of the senior management,
comprising the chief executive officer and the CEO. The top management is responsible for True
The middle management is composed of the general manager as well as the regional
manager. The general manager has the responsibility of overseeing all the administrative func-
tions in the company. A major part includes leading as well as directing workers. He or she is
also responsible with delegating administrative tasks like accounting as well as paperwork to-
gether with payroll. The regional manager at True Rat is responsible for accomplishing regional
sales as well as human resource goals through recruiting, selecting as well as training and disci-
The first line management consists of supervisor as well as office manager and team
leader. The office manager is responsible for maintaining office services by organizing office
functions as well as designing filling systems etc. the supervisor is responsible for setting perfor-
mance standards in the production of Pick N peel (Tillmann & Goddard, 2008). The team leader
has the responsibility of providing guidance and direction to the group of employees that True
Rat has.
Running Head: OPERATION, TECHNOLOGY AND MANAGEMENT PLAN 14
6. Create a management plan for your NAB company using the template in
the text as a guide (p. 248 | Management Plan Preparation Form). Extract appropriate in-
formation from the NAB Company portfolio, where applicable. Other required items in the
Key Management and Employees: The management team at the company will consist of five
employees. At the onset, I will act as the president and chief executive officer. Jonathan
Wrublewski, who developed the original idea behind the company, will serve as the master
mixer and quality control. Rosie Wrub, who has worked as the plant production foreman at Pepsi
but retired recently after having been working at the company for 35 years, will be in charge of
the production line. Jennifer Lopz, will also be involved in the management of the company.
Board Members and Advisors: The firm appreciates the critical role played by the board of di-
rectors and advisors, especially because the business is new. They are expected to offer guidance
in the establishment and growth of the firm. They will be instituted and used in a way to ensure
that they have a positive impact on the business. At the onset, the firm will have four boards
from various spheres of life. 50% of the board will consist of independent directors to ensure that
the company has the right skills, interests, and expertise offering guidance. The board and advi-
sors will have the freedom to oppose and contradict management. Finally, all recommendations
by the advisors and the board will be implemented promptly. The advisors will act as mentors to
Management Structure and Style: The firm will have a simple structure, which will be insti-
tuted at the formation of the business. It will detail the duties and roles of each position in the
Running Head: OPERATION, TECHNOLOGY AND MANAGEMENT PLAN 15
company. Besides, it will have specific job descriptions for all positions. The structure is im-
portant as it establishes the different function needed by the organization and the nature of skills
that should be hired. Management is well aware of the fact the presence of an effective organiza-
tional and corporate structure makes the firm more attractive to investors as a clearly defined
7. Using the flow charts on p. 242 as a guide, outline your company’s management
hierarchy. Note: Charts or diagrams must be imported / included in the MS Word docu-
ment.
Running Head: OPERATION, TECHNOLOGY AND MANAGEMENT PLAN 16
8. Provide a rationale for the management structure and style section by incorporating ap-
The management as well as organizational plan comprises the good managerial strategies
that Managers at Healthy Drinks put into action so as to guarantee the expansion of the company.
They include;Employment of qualified staff and workers. For Healthy Drinks Healthy Drinks
Company to expand, the management needs to hire qualified top management who has the possi-
bility of improving the production of quality products to ensure widening of the customer base.
Instilling teamwork
Teamwork in the staff and employees is one among the many strategies that True Rat
Company ought to employ to ensure that it expands in the international market (Strand, 2014).
Teamwork guarantees that product production is done at the right time as well as with the right
The firm will have a simple structure, which will be instituted at the formation of the
business. It will detail the duties and roles of each position in the company. Besides, it will have
specific job descriptions for all positions. The structure is important as it establishes the different
function needed by the organization and the nature of skills that should be hired. Management is
Running Head: OPERATION, TECHNOLOGY AND MANAGEMENT PLAN 17
well aware of the fact the presence of an effective organizational and corporate structure makes
the firm more attractive to investors as a clearly defined structure is a significant marker for seri-
ous investors.
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