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Intention
To operate and control a plant remotely from a Remote Operation Center, a special Remote
Operation Center Server (in the following ROC Server) is needed onsite at the plant. The
present White Paper can be helpful during configuration, commissioning and troubleshooting of
the ROC Server application.
NOTE: This White Paper is intended for use only during the ROC Server application phase
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Content
1 Introduction .........................................................................................................................4
1.1 Plant Overview ......................................................................................................................4
1.2 Architecture of the ROC Server ............................................................................................5
2 Delivery condition / Integration premises - ROC Server .................................................6
2.1 Delivery condition ROC Server .............................................................................................6
2.1.1 Hardware...............................................................................................................................6
2.1.2 Software ................................................................................................................................6
2.2 Integration premises..............................................................................................................6
3 Configuration and commissioning - ROC Server ............................................................7
3.1 Basic settings during Windows Setup Wizard.......................................................................7
3.2 Basic settings in Windows 2003............................................................................................7
3.3 Windows User Administration .............................................................................................13
3.4 VM Ware Settings ...............................................................................................................15
3.5 Auto start of VMware Player and Sessions .........................................................................16
3.6 Security Settings .................................................................................................................17
4 Setup of VM Ware Sessions on the Host System ..........................................................19
4.1 Copy and adapt basic VM Ware session ............................................................................19
4.2 Configuration of the VM Session.........................................................................................22
5 Setup of the virtual OS Client System.............................................................................27
5.1 Basic settings in Windows XP.............................................................................................27
5.2 Windows User Administration .............................................................................................34
5.3 Security Settings .................................................................................................................37
6 Licensing ...........................................................................................................................39
6.1 PCS 7 OS Client Licensing .................................................................................................39
6.2 Windows Licensing on PCS 7 OS Server ...........................................................................41
7 Deploying the PCS 7 project files to the ROC Server ....................................................42
7.1 OS Client Application ..........................................................................................................42
7.2 WinCC AutoStart for OS Client ...........................................................................................54
8 Remote Terminal ...............................................................................................................55
8.1 RDP Configuration at the Remote Terminal PCs ................................................................55
8.1.1 Setup of RDP ......................................................................................................................55
8.2 TSAddin ..............................................................................................................................59
8.2.1 Setup of TSAddin on ROC PCs ..........................................................................................60
9 Remote Administration of ROC Server ...........................................................................61
9.1 Access Tools .......................................................................................................................61
9.1.1 Windows NetMeeting ..........................................................................................................61
9.2 ROC Server - Start-up procedure .......................................................................................74
9.3 ROC Server - Shutdown or Restart procedure ...................................................................74
9.4 VM Sessions – Manual Start/Stop procedure .....................................................................74
9.4.1 Manual Start/Stop of VM Session by access the Host system ...........................................74
9.4.2 Manual Start/Stop of VM Session with RDP connection .....................................................76
10 Backup and Restore .........................................................................................................77
10.1 Host System Backup ...........................................................................................................77
10.2 Host System Restore ..........................................................................................................77
10.3 VM Sessions Backup ..........................................................................................................77
10.4 VM Session Restore ...........................................................................................................77
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1 Introduction
The ROC (Remote Operation Center) Server is a special Siemens industrial PC
installed at a remote site (plant) to allow multiple remote operation connections.
Description:
The ROC server connects the Plant (local) to the Remote Operation Center.
Standard PCs act as Remote Terminals (RT) which connect to the ROC server via
Remote Desktop Protocol (RDP). Each RT, when connected, has full PCS7 OS Client
access to operate the plant.
You connect up to four RTs, depending on your requirements.
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Description:
The ROC Server is a Siemens IL547x computer with Windows 2003 Server Operating
System. This environment is the host operating system for VM-Ware. Except for the
Automation License Manager software, no additional Siemens software is installed on
the VMware host.
VMware is used to create four independent virtual PC instances which are running in
parallel (guest operating systems).
The four instances behave like actual physical computers and use the hardware of the
host system. Each instance (VClient) utilizes an approved operating system for the
PCS 7 OS Client installation (see PCS 7 readme). For example, Windows XP
Professional SP2 for PCS 7 V 6.1 SP1
Each VClient has two virtual network cards (VNIC). This virtual network cards are
connected to the two, independent, virtual networks (VMNet x). All VClients are
connected to the related VMNets.
The VMNets are bridged through the physical network cards of the host PC to
establish the connections from the virtual network to the physical network. The physical
network cards of the host PC are only transparent gateways. No IP configuration is
necessary for it.
The TCP/IP communication from local terminal bus and the remote network directly
addresses the VNIC’s of the VClients.
Each VClient contains a PCS7 OS client and like any regular OS client gets process
data from the OS Server.
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2.1.1 Hardware
Siemens Rack PC 547 x with RAID 1 System and physical memory expansion to 4 GB
DDR2 RAM.
Further information you will find in PCS 7 Catalog.
2.1.2 Software
NOTE: There are different RDP client versions depending on the operating system
with small changes in configuration and functionality.
Windows XP SP2 -> RDP Client 5.x
Windows XP SP3 -> RDP Client 6.x
Windows 2003 Server -> RDP Client 6.x
1
After the first start of the system, the Windows Setup Wizard will start. Now the basic
parameters of the operating system will be set up (Company Name, License,
Computer name, Network settings).
2
To prevent disruption from power failure it is mandatory to back up ROC Server
power with a UPS. Power failures could cause unexpected system effects, loss
and corruption of data, and irreparable system and data conditions.
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NOTE: After you finished the system setup you have to reboot the PC station
Performance Options:
Start -> Settings -> Control Panel -> System -> Tab “Advanced” -> Performance
Settings ->Tab “Visual Effects” -> “Adjust for best performance”
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Start -> Settings -> Control Panel -> System -> Tab “Advanced” -> Performance
Settings -> Tab “Advanced”
Set Processor scheduling to “Adjust for best performance of: Background services”
Set Memory usage to “Adjust for best performance of: Programs”
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Start -> Settings -> Control Panel -> System -> Tab “Advanced” -> Performance
Settings ->Tab “Advanced” -> Virtual memory -> change
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Change the virtual memory. Select “Custom size”, set 8192 MB and press Set
Network settings:
If the Terminal Bus and the Remote Network is the same network in your plant, you
have to disable the “LAN Connection #2 – Extern Bus”
Note: Logical connection names could be different. Disable the LAN Connection
#2 which is assigned to the Intel® PRO/1000 GT Desktop adapter
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Start -> Settings -> Network Connections -> select the connection you want to
configure and make a “double-click” on it.
Choose Tab “General” and open “Properties”
Select “Internet Protocol (TCP/IP) and open Properties.
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You must enable Remote Desktop functionality to connect to the ROC Server via RDP.
Start -> Settings -> Control Panel -> System -> Tab “Remote”
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If you create a new windows user, the system uses the default windows settings if you
log-in with the new user. Please adapt the system parameters and settings like
described in chapter 3 and make following, additional settings:
The settings for the color scheme font size and display can sometimes change
automatically when other programs are installed. Correct the settings if necessary.
Procedure:
1. Select the menu command Start > Settings > Control Panel > Display.
The "Display Properties" dialog box opens.
Color scheme:
1. Select the "Appearance" tab.
2. Make the following settings:
Select "Windows Classic" in the "Windows and Buttons" drop-down list.
Select "Windows Classic" in the "Color Scheme" drop-down list.
Click "Apply".
Click "Advanced".
The "Advanced Appearance" dialog box opens.
Select "Active Title Bar" in the "Item" drop-down list box.
Select the dark blue menu area in the "Color 1" list.
Select the dark blue menu area in the "Color 2" list.
Click "OK".
Font size
1. Select "Normal" in the "Font Size" drop-down list.
Options
1. Click "Effects".
The "Effects" dialog box opens.
2. Disable the "Show window contents while dragging" check box.
3. Double-click "OK".
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Auto login:
To start-up the system without user interaction you can configure the host system to
auto login.
NOTE: This is not mandatory on the host system. All necessary application starting as
service, without a user locked in.
Uncheck “User must enter a user name and password to use this computer” and press
ok. Afterwards another window opens. Here you have to configure the username and
password for the user which should be used for the auto login.
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Preferences:
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The configuration for the auto start of the VMware player and the VM Sessions as
service in the operating system is set in the delivered condition.
rem **********************************************************************************
rem ** Set Path to vmware.exe first, because of blanks at the
directory name **
set path=%path%;C:\Program Files\VMware\VMware Player
rem ** Start in the same window **
start vmplayer.exe -x "D:\VMSessions\VM1\VM1.vmx"
rem **********************************************************************************
Copy and replicate the highlighted line, depending on the number of VM Sessions for
your system. Replicate only the storage location (directory) and file name of the
highlighted file.
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Port Number
To reach a higher level of security for the remote connection you can configure a
defined TCP Port for RDP connections. After this it is only possible to access the
remote PC by entering the IP address plus the related TCP port.
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Now you have to use IP Address plus TCP Port to access the remote PC via RDP
e.g.: 172.20.10.1:800
Port Number = 800
After you change the default Port of RDP (Port 3389), you have to enable this Port in
the Windows Firewall settings, if the Windows Firewall is activated.
Start -> Settings -> Control Panel -> Windows Firewall -> Tab “Exceptions”
Press “Add Port” and edit Port Parameters corresponding to you defined RDP Port.
Virus Scanner
It is suggested to use virus scanner which are approved for the used PCS 7 Version,
like Trend Micro Office Scan, Symantec AntiVirusTM or McAfee® VirusScan®
For Further information on approved versions, refer to related PCS 7 documentation.
Firewall
The Windows Firewall should be activated (ON) on the Host system (Windows 2003
Server).
Automatic Updates
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Open the VMn.vmx file with Notepad and change the “displayName” to VMn
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To startup the system, it is necessary to create a boot sequence for the virtual
operating systems. This sequence is realized by an individual boot delay of each
operating system inside of the VMware player.
To adapt the time for the boot delay and create a boot sequence of the virtual
operating systems, open the VMn.vmx file with Notepad and change the parameter “n”
of the entry: bios.bootDelay="n" (n=time[ms].
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After this the Windows XP Setup Wizard will start. Go on with Next
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Depending if you are using a Workgroup or a Computer Domain select the related
option
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Now you are configuring the virtual PC. The virtual PC act like a real, independent PC
station.
After the Windows Setup Wizard finished, Windows XP is starting.
Now execute following settings:
NOTE: After you finished the system setup you have to reboot the virtual PC station
Performance Options:
Start -> Settings -> Control Panel -> System -> Tab “Advanced” -> Performance
Settings ->Tab “Visual Effects” -> “Adjust for best performance”
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Start -> Settings -> Control Panel -> System -> Tab “Advanced” -> Performance
Settings ->Tab “Advanced”
Set Processor scheduling to “Adjust for best performance of: Programs”
Set Memory usage to “Adjust for best performance of: Programs”
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Start -> Settings-> Control Panel -> System -> Tab “Advanced” -> Performance
Settings ->Tab “Advanced” -> Virtual memory -> change
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Change the virtual memory. Select “Custom size”, set 1024 MB and press Set
Network settings:
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Start -> Settings -> Network Connections -> select the connection you want to
configure and make a “double-click” on it.
Choose Tab “General” and open “Properties”
Select “Internet Protocol (TCP/IP) and open Properties.
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If SIMATIC Shell Window pops up, select the network card which is connected to the
terminal bus.
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You have to enable Remote Desktop functionality to connect to the ROC Server via
RDP.
Start -> Settings -> Control Panel -> System -> Tab “Remote”
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If you create a new windows user, the system uses the default windows settings if you
log-in with the new user. Please adapt the system parameters and settings like
described in chapter 5 and make following, additional settings:
The settings for the color scheme font size and display can sometimes change
automatically when other programs are installed. Correct the settings if necessary.
Procedure:
1. Select the menu command Start > Settings > Control Panel > Display.
The "Display Properties" dialog box opens.
Color scheme:
1. Select the "Appearance" tab.
2. Make the following settings:
Select "Windows Classic" in the "Windows and Buttons" drop-down list.
Select "Windows Classic" in the "Color Scheme" drop-down list.
Click "Apply".
Click "Advanced".
The "Advanced Appearance" dialog box opens.
Select "Active Title Bar" in the "Item" drop-down list box.
Select the dark blue menu area in the "Color 1" list.
Select the dark blue menu area in the "Color 2" list.
Click "OK".
Font size
1. Select "Normal" in the "Font Size" drop-down list.
Options
1. Click "Effects".
The "Effects" dialog box opens.
2. Disable the "Show window contents while dragging" check box.
3. Double-click "OK".
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For PCS 7, additional groups and user settings must be made, after setting up a new
user. Please refer to the related PCS 7 documentation for configuration and
authorization of PCS 7 systems.
Auto login:
To start-up the system without user interaction you can configure the host system to
auto login.
Uncheck “User must enter a user name and password to use this computer” and press
ok. Afterwards another window opens. Here you have to configure the username and
password for the user which should be used for the auto login.
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You must share the project folder D:\Project which will be the target for downloading
the OS Client project from the ES station.
Set all permissions for this folder.
It is helpful to change the name of Desktop Symbol “My Computer” into the VM
Session name so that it is clear which Virtual Machine you are looking at (when
troubleshooting).
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Port Number
To reach a higher level of security for the remote connection you can configure a
defined TCP Port for RDP connections. After this it is only possible to access the
remote PC by entering the IP address plus the related TCP port.
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Now you have to use IP Address plus TCP Port to access the remote PC via RDP
e.g.: 172.20.10.1:800
Port Number = 800
After you change the default Port of RDP (Port 3389), you have to enable this Port in
the Windows Firewall settings, if the Windows Firewall is activated.
Start -> Settings -> Control Panel -> Windows Firewall -> Tab “Exceptions”
Press “Add Port” and edit Port Parameters corresponding to you defined RDP Port.
Virus Scanner:
Use virus scanner which are approved for the used PCS 7 Version, like Trend Micro
Office Scan, Symantec AntiVirusTM or McAfee® VirusScan®
Further information on approved versions, refer to the related PCS 7 documentation
Firewall:
PCS 7 6.x:
The Windows Firewall must be deactivated (OFF) on the VClients, because activation
of the windows firewall is not approved for PCS 7 6.x.
PCS 7 V7.x
The Windows Firewall should be activated (ON) on the VClients.
Automatic Updates
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6 Licensing
The Automation License Manager application is installed on the Windows 2003 Server
host system and on each PCS 7 OS Client (virtual machine). This is needed to store
the PCS 7 OS Client licenses in a central place (host system). The Automation License
Manager on the PCS 7 OS Client gets the licenses over the internal VMNet from the
host system.
Install all PCS 7 OS Client Licenses and SFC Visu License for the VClients, central, on
the Windows 2003 server host system by using the Automation License Manager.
Further information you will find at the PCS 7 manual.
Adapt Automation License Manager on the Windows 2003 server host system
Edit -> Settings -> Tab “General”
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Now open the Automation License Manager on the VClient and connect it to the host
system. This enable the function to access the license keys which are stored on the
host system. You have to proceed following steps on each VClient.
Edit -> “Connect Computer…”
Browse to the Computer name of the ROC Server host system, set the checkboxes
and go on with ok
Afterwards you will see the connected computer at the navigation window
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NOTE: It is recommended to use Reference Clients with PCS 7 V7.0 and above.
• On the ES, in the component view of SIMATIC Manager, select the project
where you want to add the additional operator stations.
• Select the Insert > Station > SIMATIC PC Station command. A new SIMATIC
PC station is inserted into the selected project.
• Select the new SIMATIC PC station, select the menu command Edit > Object
Properties and enter the required name (such as “VM1”).
• Select the SIMATIC PC station in the component view and open HW Config by
double-clicking the "Configuration" object in the detail view. The hardware
configuration of the SIMATIC PC station opens
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• If the hardware catalog is not visible, select the View > Catalog command to
open the hardware catalog.
• Under "SIMATIC PC Station > HMI" in the hardware catalog, select the
“WinCC Application Client” which will add the client to the window on the left.
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From the Simatic Manager Component View, Select OS Client Application -> right
mouse click -> Object Properties
Select Tab “Target OS” -> Search -> Network -> Browse the Network for the
destination folder of the related VClient.
When browsing for the Target OS, this destination folder, is it located on the VMn
computer at D:\Project
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Select OS Server -> right mouse click -> Generate Server Data
Select OS Client Application -> right mouse click -> Assign OS Server
Select the check boxes of the OS servers whose server data you want to assign to the
OS Client
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The program starts the server data download and opens the message dialog which
contains the progress bar.
Once the download operation has finished successfully, click "OK".
Assign standard servers for the components "Alarms" and "SSM (Split Screen
Manager)" for OS clients.
• Open OS Client Application (which starts WinCC Explorer), Select the "Server
Data" editor in the WinCC Explorer tree view, and then select the Standard
Server command from the shortcut menu.
• Select the component entry in the "Symb. computer name" column.
• Select the standard server from the drop-down list box.
• Repeat steps for "Alarm", "SSM”.
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Horn Editor
Configure the Horn editor similar to the configuration of your local OS Clients
Further information you will find in the PCS 7 manuals and WinCC online help.
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To redirect the sound of the PCS 7 audible alarms in a proper way thru RDP, you have
to set up a global script which will be triggered by the log in of the WinCC user.
After you connect to the OS Client (VM Session) by RDP, you have to login the WinCC
operator. This will redirect the WinCC audible alarm to the Remote Terminal PC.
The redirection is only necessary after a restart of the ROC server, or a reboot of the
VMware session.
Select Actions -> Global actions -> right mouse click -> new.
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Configure the trigger for the c-script by using the framed button
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Save the new c-script function and leave the Global C-Script editor
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Time Synchronization
If you use Time Synchronization in your project adapt it in each OS Client Project of
the VM Sessions.
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OS Project editor
Adapt project parameters (Screen Resolution etc.) and run OS Project Editor once for
each OS Client at the VM Sessions
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• Browse to the storage location of the OS Client project and select *.*mcp file.
• Set “Activate Project at Startup”
• Press “Add to AutoStart”
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8 Remote Terminal
The Remote Terminal PCs are located at the central remote operation centre and used
to operate and control a plant remotely.
Each Remote Terminal PCs connecting directly to one virtual PCS 7 OS client of the
ROC server by RDP and allow to operate and control the plant like a regular OS client.
NOTE: The operator have to close an active RDP session to a VClient by using
“Disconnect”. If he use “Log Off” the WinCC application will shutdown.
NOTE: There are different RDP client versions depending on the operating system
with small changes in configuration and functionality.
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8.2 TSAddin
TSAddin tool is used to generate an audible alarm, if RDP detects an loss of
broadband connection. If the RDP connection breaks down, the TSAddin will notify the
operator at the Remote Operation Center with an audible alarm.
The TSAddin uses the API interface of RDP. The sound signal is connected to the
visual signalization of RDP.
If RDP recognize a break in the communications, it tries to re-establish the connection
20 times and notifies the operator with a “connection lost” symbol and TSAddin plays
the sound. If the re-establishing fails, RDP generates a message. At this point the
connection must be re-connected manually.
If you acknowledge the RDP message with OK the connection must be re-establish
manually
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The TSAddin tool must be integrated on each Remote Terminal (RT) computer.
Create a folder D:\TSAddinSound and copy the *.*wav file, which is used as sound
annunciation for RDP connection loss, into it.
TSAddin consist of two files:
TSAddinSound.dll
Depending on your operating system you have to copy this to
C:\WINDOWS\system32 or C:\WINNT\system32
TSAddinSound.reg
Copy the file TSAddinSound.reg into D:\TSAddinSound.
Configure the *.*reg file: Select file -> right mouse-click -> edit
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3rd Party software solutions are available that allow Remote Administrators the ability to
connect to the ROC Server as a host Administrator. Examples of this include
PCAnywhere, Net Meeting, RealVNC, etc. This software can be installed on the ROC
Server (Windows Server 2003 host) to allow users to perform administrative functions
such as:
- Manual Start/Stop of VM Sessions
- Server Troubleshooting and Maintenance
Windows NetMeeting can be used for remote administration and is embedded into
by default.
The following chapter describes how to configure NetMeeting on the ROC
Server Windows Host system to start as a service and accept calls from a
remote administrator station automatically.
Further, this chapter describes how to configure NetMeeting on the remote
administrator station.
To use NetMeeting and Administrator account on the ROC Server is needed.
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Go on with Next
You have to set up “First name”, “Last name” and “E-mail address”
and go on with Next
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Go on with Next
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Go on with Next
Go on with Next
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Go on with Next
Go on with Next
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Select “Tools” -> Options -> Tab “Security and activate options seen below
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“Enable Remote Desktop Sharing on this computer” and start the wizard
Go on with Next
Go on with Next
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Go on with Next
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Close NetMeeting by selecting “Call” -> “Exit and activate Remote Desktop Sharing”
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After you activate NetMeeting on the ROC Server you have to enable it at the Windows
Firewall settings.
Start -> Settings -> Control Panel -> Windows Firewall -> Tab “Exceptions”
Press “Add Program” and browse to “mnmsrvc.exe” locate in C:\Windows\system32.
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Select “Tools” -> Options -> Tab “Security and activate options seen below
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To connect remotely to the ROC Server for administrative work, enter Computer name
or IP address into the address field and press “Place Call”
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Depending on your configuration (e.g. auto start for host system), the system starts up
automatically. The VMware sessions start up in a defined order one by one. Because
there are several tasks running in parallel and multiple VM sessions utilize significant
system resources, the full system startup takes time. Wait until each project is
activated. This could take several minutes.
If you restart the system after a loss of power, the start-up time increases, because the
RAID system has to synchronize both hard drives in the background. Check the RAID
status of the host system at the Intel® Matrix Storage Console: Start -> Programs ->
Intel® Matrix Storage Manager -> Intel® Matrix Storage Console.
If there are any problems during the start up of any individual session, wait until the
other sessions become active and reboot the concerned VM session again.
The described procedure is mandatory for a proper shutdown/ restart of the whole
system.
First stop the OS Runtime of the OS Client application of each VClient. Then shut
down the VM Sessions one by one. After all VM Sessions are down, shut down /restart
the host system.
If you try to shut-down the host system while a VMware Session is running, you get
following message and the host system will not shut down:
In this situation your not able to connect do the VMware Session by RDP, as long as
you have not confirmed the VMware message on the Windows 2003 Server host
system.
After gaining access to the Windows Server 2003 host via 3rd party Remote Access
software (Administrator account), you will see the host Desktop. Normally, all VM
Sessions (up to four) will be running and visible in the taskbar at the bottom of the
screen (minimized).
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It is not intended that an operator got access to the operating system. Therefore all
short key functions of Windows XP are disabled in WinCC. That results that the
operator only can operate WinCC.
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If the host operating system is corrupt or defect, use your latest system partition image
and restore it.
If you do not use WinZip or other compressing tools, save a copy of each VMn folder in
a separate location. It is also good practice to save on a removable memory device
like a USB hard drive.
If you have a malfunctioning VMware session, this may be due to file corruption. From
the Windows 2003 Server delete the complete VMn folder contents and restore it from
your latest self-extracting *.*zip file.
If you do not use WinZip or other compressing tools, delete the complete VMn folder
and copy your latest backup VMn folder.
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