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BPM Framework
Version 12
Jochen M. Alt 1
The BPM Framework V11 24/10/2008
This framework
This framework will give you an overview and detailed information about BPM and Workflow within PCB
Deutsche Bank. Following parts are considered:
The intended audience is domain architects and solution architects. After reading, you should have an
understanding where the workflow parts of your system are, how to design it, and which tools to use.
Jochen M. Alt 2
The BPM Framework V11 24/10/2008
BPM Framework
What
WhatisisBPM,
BPM,what
whatisis
workflow
workflowand
andwhat’s
what’sthethe
difference?
difference?Is
Iseach
eachproject
project
with
withbusiness
businessprocesses
processesaa 1 BPM / Workflow
workflow
workflowproject?
project?How
How
does
does BPM
BPMcorrelate
correlatewith
with
Workflow Principles
3 Modelling Guide
5 An Example
6 Additionals
The following defines BPM and it’s differences to a workflow. We will see that not every BPM project is a
workflow project and how to identify the processes which are well suited to be implemented with a workflow
system.
Besides that, the correlation between BPM and SOA is explained, that is where is the cut between a process
and a service.
Jochen M. Alt 3
The BPM Framework V11 24/10/2008
Conventional business concepts written with plain text have these shortcomings:
mistakeable definition of processes
undefined change management of processes
inappropriate notation for discussion and optimization of processes
difficult maintenance of process definitions
Conventional business concepts written with plain text have these shortcomings:
• mistakeable definition of processes
• undefined change management of processes
• inappropriate notation for discussion and optimization of processes
• difficult maintenance of process definitions
Business Process Management is a holistic approach and covers the whole lifecycle of modelling, re-
engineering, monitoring, execution and optimization of business processes.
A business process is a specific ordering of work activities across time and space and clearly defined inputs and
outputs: a structure for action.
A process model created by the use of BPM gives a precise process model appropriate for IT-concept and
defines how to manage a process definition during its lifetime.
In a nutshell, BPM is business analysis PLUS a management process covering the lifecycle of processes.
Jochen M. Alt 4
The BPM Framework V11 24/10/2008
What is BPM?
Process
Re-Engineering
Process Re-Enineering
Process Modelling based
on an existing process,
known limitations and
shortcomings and new
requirements
Process Modelling
During process modelling, a precise and standardized description of business processes as well as criteria to
measure efficiency and quality is delivered.
Process Execution
Process execution is about running a business process in a workflow engine already implemented. During
execution, events that are relevant for business monitoring take place.
Process Monitoring
During process monitoring, the business events are monitored and analyzed to allow the following process
optimization
Process Optimization
The result of the process monitoring should be used to optimize the process itself, that is to change the process
in a way that criterias defined during process modelling improve.
Process Re-engineering
If an existing process has to be re-engineered due to a necessary optimization or to meet additional
requirements, lifecyccle doesn‘t start from scratch but from an existing process. The formal procedure of process
modelling remains the same, but the contents is different and considers the existing process.
Jochen M. Alt 5
The BPM Framework V11 24/10/2008
What is a Workflow?
Process Workflow
Design
Modelling Modelling
Not every BPM project is a workflow project, because workflow is just one technical possibility to implement a
business process. Whether your business process is appropriate to be implemented on base of a workflow
platform can be detected by these criterias:
A common example for a workflow is a standardized approval processes with multiple involved parties
In a nutshell, workflow is the second step after BPM having already identified workflow activities. Based on a
business processes on an abstract level, a workflow model is developed by making design decisions and
adding properties used to execute the process in a process engine
Jochen M. Alt 6
The BPM Framework V11 24/10/2008
Business
Process
Level
Process
Adonis
Subprocess
Workflow
TIBCO iProcess
Workflow
Level
Workflow /
Action item
Business
Service
Accessed via
TIBCO ESB
Level
Hosted by/
service
Access
functions
Backend
Level
Backends
Business Processes:
Business processes are the enterprises main processes on a high level without details. The main process model
is for overview and navigation purposes and defines the enterprise process landscape consisting of
management, core, and support processes.
Subprocess Workflow:
The layer of sub processes contains the business content model. This model contains description of all activites
which have to be done to run a process on a usecase level (e.g. entering a form). The model does not contain
technical information.
Subprocess Workflow
The workflow layer is parallel to the sub process level above. The difference is, that these workflow layer will be
defined in a technical manner from implementation perspective – it is nearly developing the application. The drill
down to action items are the basic single steps to accomplish in the workflow.
Business Service
Translation of the business driven process description into customizable IT services, depending on the current
project. The business services have a functional specification. The according composition/orchestration of
services is based on the available access functions.
Access functions
Abstract definition of basic services, which are called and used by the business services. The access functions
are like an communication shell to get the access to the plain function on backend side. This is EAI pure
functionality.
Jochen M. Alt 7
The BPM Framework V11 24/10/2008
done
W hat’s
during Process Workflow
w hat Design
design, Modelling Modelling
to be
info has
d ed w ith
ad
ols?
w hich to
A workflow is not identical with a business process although the business process is a good starting point.
During the design phase, it’s up to IT to model the workflow in a technically feasible way.
Furthermore, the following details have to be added to allow the execution of a workflow model in a workflow
engine:
Jochen M. Alt 8
The BPM Framework V11 24/10/2008
(Adonis) (Tibco)
Process Workflow
Modelling Modelling
Each design and development activity has its own deliverable based on different technology. The building blocks
of BPM (process modelling and workflow modelling) and SOA (service identification and service design) are
listed as follows:
Workflow Modelling
Workflow modelling is done by technicians with Tibco BPM suite. Tibco Business Studio allows to enrich a
workflow model with all details necessary to execute it in TIBCO iProcess (workflow engine).
Service Identification
All services available for re-use are stored and maintained in the service registry implemented with Rational
Asset Manager. It’s the tools used to lookup existing functionality as well as to publish newly created services.
Service Design
Service design results in definition of a wsdl (webservice definition language). Fortunately, this file must not be
written by hand but is mostly generated by service implementation tools (e.g. Tibco Business Works). Besides
the technical specification of a service the service template contains non-functional requirements too.
Jochen M. Alt 9
The BPM Framework V11 24/10/2008
1 BPM / Workflow
Which diagram types do
4 An Example
5 Additionals
In the following section we go into details and describe process modelling and the diagram types
provided by Adonis. Especially the questions which diagrams are useable for which purpose is
discussed.
Jochen M. Alt 10
The BPM Framework V11 24/10/2008
Model Types
Process Landscape
(Adonis diagram type: Company
re
T hese a Map)
pes
m odel ty
in
available
we
Adonis
end to Company
CompanyMap
recomm Map
u se
Application
Application
Architecture
Architecture
M.
M.
System Landscape
(Adonis diagram type: Application Architecture
Model)
Process Landscape
(Adonis diagram type: Company Map)
Describes the high level processes necessary to run the business line. This is more of a business description
than a process description.
Business Processes
(Adonis diagram type: Business Process Model)
Model the detailed business processes sufficient to start IT concept. The Adonis diagram type allows to model
activities and transitions on a usecase level.
System Landscape
(Adonis diagram type: Application Architecture Model)
This diagram models all applications involved in business processes. An application is modelled by a simple box
with use- and invocation-relationships to other applications. Additionally, business processes having activities
are listed on a per-application base.
Jochen M. Alt 11
The BPM Framework V11 24/10/2008
d
I procee
How do
ing BP M?
us
Business
Business Work
WorkEnviron-
Environ-
Process
ProcessModel
Model ment
mentModel
Model
Application
Application
Architecture
Architecture
M.
M.
Defining the process landscape results in a very high-level description of all processes necessary to run a
business line.
The following steps may help to identify business processes and differentiate them to either the landscape or the
process level:
• Analyze functional areas
• Structure the processes into the categories
• Management processes (finance and controlling, strategy, business management, …)
• Core processes (operation, business, value-added chain,…)
• Support processes (HR, Accounting, QA, Infrastructure, Communications… )
Jochen M. Alt 12
The BPM Framework V11 24/10/2008
Business
Business Work
WorkEnviron-
Environ-
Process
ProcessModel
Model ment
mentModel
Model
Application
Application
Architecture
Architecture
M.
M.
Example process (Adonis)
Starting from the process landscape, refine your business processes by defining activities and decisions
resulting in a description sufficient for IT.
• Survey the operational sequences and according information and model them in structured processes and
definitions
• Describe the triggers
• Actors (Persons, responsibilities)
• Processes triggered and involved
• Events sent and received
Jochen M. Alt 13
The BPM Framework V11 24/10/2008
Organization
Company
CompanyMap
Map
Application
Application
Architecture
Architecture
M.
M.
The definition of an organizational chart helps to structure and assign the common roles and responsibilities.
• Prepare the organizational chart
• Abstract overview of organization & hierarchy (common reuse)
• Organization related to the current project
• Roles should be generic
• For each process identify the actor
• Who is owner resp. responsible for the process?
• Which abstract role is covering that?
• At process-level roles can be assigned to processes/activities
• It is not recommended to assign detailed names (except perhaps by modelling the as-is
situation)
• Situational level of assignment (processes, subprocesses, activities)
Jochen M. Alt 14
The BPM Framework V11 24/10/2008
Application Architecture
Company
CompanyMap
Map
Business
Business Work
WorkEnviron-
Environ-
Process
ProcessModel
Model ment
mentModel
Model
Example application
architecture (Adonis) Application
Application
Architecture
Architecture
M.
M.
The application architecture helps in structuring the project and identifying all applications which have to be
involved. It is also useful to structure a project along these applications.
Jochen M. Alt 15
The BPM Framework V11 24/10/2008
Business
Business Work
Work
Process
Process Environ-
Environ-
Model
Model ment
mentModel
Model
Is implemented in
uses
Having modelled all diagram types like this, major benefit is a complete description of business. Especially the
dependencies between diagram types are useful to answer to the following questions:
• What happens if a person is on leave?
Lookup the roles this person has, lookup all activities these roles are involved in. All these activities and
owning business processes are on hold in case of a missing backup.
• What happens if an application goes down?
Lookup all processes which have activities running on the crashed application.
• How can a service level agreement or an application level agreement be computed from a given
business level agreement?
By multiplying the availabilities of all applications involved.
Jochen M. Alt 16
The BPM Framework V11 24/10/2008
Principles – Overview
s have
Principle
d e ve loped
been st
fr om be
s
practise
Method Usage Usage of common methodology standard BPMS with standard notation
Discipline of Discipline of Modelling means to model what is needed only and not to oversize the model
Modelling structure. The reuse opportunities have to be considered by approaching top down, check the
landscape and then go into detail for the business models
Level of Discrete level of decomposition has to be ensured, so that the right models cover the right
Decomposition level of process modelling
Business Driven Business driven, in BPM mainly all processes are triggered and modelled by business itself.
IT may coach, but business is responsible for the content.
Well-defined Processes and models are well-defined and their structure and definition follow an
Processes appropriate and adequate methodology
Extensibility Processes and subprocesses (probably on higher levels) have to be abstract and generic
enough to be reused in different context
Originator The organization model should reflect the necessary roles and responsibilities for the
Responsibility associated business context – the originator should be assigned as process owner
Unified Description A unified and aligned description, to support an understanding of both IT and Business in a
sufficient and complete manner
Jochen M. Alt 17
The BPM Framework V11 24/10/2008
ip
Round tr
BPM
between ow
fl
and w ork d
un
or no ro
trip?
BPM
Workflow
different job
But…
• The workflow is part of the application development
• Workflow looks different than business process for technical reasons
• Each change on the business side has carefully to be implemented on workflow level
• An automatic round trip forces a workflow to be structured like business processes. IT-Design is not able
rearrange activities due to technical reasons.
Thus
• There is mandatory need for a manual break between BPM and Workflow to ensure a proper application
development. Workflow cannot be generated properly from a business process model but is a human
design task instead, supported by a specific toolset per each party
Jochen M. Alt 18
The BPM Framework V11 24/10/2008
Top-down Bottom-up
Basically, you can approach your model by using top-down as well as bottom-up strategy. The difference is:
Top Down
Applying a Top-Down approach means to start from a high-level view and divide into detailed processes until all
necessary activities are explored and described.
Bottom-up
Applying bottom-up means to start from existing functions, processes and services and to build the system by
adding necessary functionality and the glue in between.
Discussion
From the perspective of a perfectly implemented business process working top-down is the approach of choice,
because no processes are adapted due to combining existing functionality. On the other hand, existing
functionality is unlikely to be re-used, because as soon as process steps down to design level, there’s nearly no
chance that existing services accidentally implement the functionality needed.
Jochen M. Alt 19
The BPM Framework V11 24/10/2008
Process Overview
Landscape
Start new by designing the process
Level
landscape…
Process
Process
Level
Modelling
But how?
… continue by defining workflow
Workflow
based on services…
Level
Iterate between Top-Down and
Bottom-Up
Service
Level
… look up existing services and
improve them
Instead of using a pure top-down or bottom-up approach, it is recommended to work in two phases:
Jochen M. Alt 20
The BPM Framework V11 24/10/2008
1 BPM / Workflow
BPM Principles
2 Modelling Guide
Is there a blueprint for a
workflow system? Which
4 An Example
5 Add-ons
The following chapter describes the mapping from a business process to a workflow system, so it’s intended for
solution architects. First question to answer is which parts of a business process should be implemented by use
of a workflow system. It also introduces a reference architecture of building blocks which can be enhanced be
special components in case of need. Possible enhancements are demonstrated by use of patterns. Additionally,
best practices are the description of choice to show best practices.
Jochen M. Alt 21
The BPM Framework V11 24/10/2008
Business
Business Work
Work
Understand Business Define Platform and
Process
Process Environ-ment
Environ-ment and Requirements Tools
Model
Model Model
Model
Application
Application
Architecture
Architecture
M.
M.
I build a
How d o
w orkflow a
on from
applicati ess
Busin
ation ?
Specific
Define white-Box-Specification
Define input/output data per component and workflow, define service definitions, define components, define data
flow, and define a coarse-grained description of all algorithms.
Review
Give everything you have to a person you respect
Govern Implementation
Understand fundamental technology of each part of the system, ensure every day that code built follows the
architecture, and – last but not least - be confident and calm down, we support you!
Jochen M. Alt 22
The BPM Framework V11 24/10/2008
Applications
Applications SOA
SOAModel
Model
Domain Architect
Review
Review
Service
ServiceCut
Cut
SOA Domain Architect
Review
Review
Process
ProcessCut
Cut
BPM Domain Architect
ITIT Workflow
WorkflowCut
Cut
Architecture
Architecture
Solution Architect
Implementation
Implementation
Developer/Supplier
Business has to model the process landscape, the organisational chart and the business processes with
Adonis. After that, the domain architect should define the applications which are involved in the business
processes. This definition happens along the domain blueprint describing the to-be landscape of services and
applications. New applications need a service cut if not yet defined in the domain blueprint. All this is done with
Adonis diagram types.
Due to the importance of application and service cut, this should be reviewed by SOA/BPM architects.
Eventually, process definitions as well as application and service cut is the base for the solution architect to
start IT design
Jochen M. Alt 23
The BPM Framework V11 24/10/2008
or
Application
Rich client
Server
Workflow
Engine
Business
Services
Workflow system
blueprint with ESB
building blocks MESH
Basic workflow blueprint consists of an application server hosting all conventional business logic, a workflow
engine executing the workflow itself, and a presentation layer (thin client or rich client).
An ESB (Enterprise Service Bus) does all the transformation and communication needed to connect the
application server and workflow engine to external systems.
In the following, this blueprint is introduced in a detailed manner. It can be modified and enhanced by optional
patterns respectively components fulfilling additional requirements.
Jochen M. Alt 24
The BPM Framework V11 24/10/2008
Basic Blueprint
MESH
Tomcat
Client
Action Processor
(iProcess API)
Workflow-Engine
(TIBCO iProcess)
ESB
Service Service Service
(TIBCO Business Works)
calling
Service Service Service
Provider A Provider B Consumer
IT Business Logic aggregation
The picture shows the reference architecture‘s building block refined with products and communication
connections.
Components needed
• Workflow-Engine (TIBCO iProcess)
• hosts all workflows
• ESB (TIBCO Business Works)
• Hosts provided services
• hosts small transformation tasks used in services
• Oracle Database
• internally used for iProcess
• Webserver/Servlet-Engine (Tomcat)
• hosts TIBCO iProcess API (ActionProcessor)
• Hosts TIBCO client-JSPs (general interface)
In case small components with plain logic are needed, Business Works or Tomcat can be used for hosting.
Jochen M. Alt 25
The BPM Framework V11 24/10/2008
Start
Start Start aktivity
Lorem
Loremipsum
ipsum Activity (system- or useractivity)
yes
no
Exclusive Gateway
Parallel Gateway
thread A
thread B
Each workflow
has a starting
point and an
Lorem
Loremipsum
ipsum
end poiint
Workflow definitions based on BPMN assume a model working on tokens. A token starts on the start activity,
and flows through all activities. A token can duplicate itself with a fork- gateway (and also be joined afterwards).
As soon as all tokens reach the end activity, the workflow finishes.
Activities
There are different types of activities. User activities perform a step within user-interaction by use of dialogs,
system activities invoke a webservice or call a script, receiving activities waiting for a message from a sending
activity, and many kinds of activities enhanced by events, timers.
Activities can be activated by at least one input transition, their output is at least one transitions also.
Gateways:
Gateways major purpose is to model a decision resulting in two transitions, e.g. a simple yes/no question.
Furthermore, gateways can be used to join a workflow as well as to split a workflow useful for handling parallel
workflows (e.g. escalation tasks).
• Exclusive gateway
When splitting, it routes the sequence flow to exactly one of the outgoing branches based on conditions.
When merging, it awaits one incoming branch to complete before triggering the outgoing flow.
• Parallel gateway
When used to split the sequence flow, all outgoing branches are activated simultaneously. When merging
parallel branches, it waits for all incoming branches to complete before triggering the outgoing flow.
Of course, there are much more symbols defined in BPMN (especially regarding events) please look it up under
http://bpt.hpi.uni-potsdam.de/pub/Public/BPMNCorner/BPMN1_1_Poster_EN.pdf
Jochen M. Alt 26
The BPM Framework V11 24/10/2008
Workflow Antipattern
A workflow is appropriate for
static processes assigning activities to a user or a service (e.g. approval processes, new employee
onboarding application)
Seems not to be a
workflow, but a Lorem
Loremipsum
ipsum
user-controlled Lorem
Loremipsum
ipsum This seems
part:each activity to be a
Lorem
Loremipsum
ipsum
can be invoked workflow!
repeatedly
Start
Start Lorem
Loremipsum
ipsum End
End
Depending on a Lorem
Loremipsum
ipsum
user-decision, next
activity is selected
Repeat until user
Lorem
Loremipsum
ipsum decides to stop
This anti-pattern describes the characteristics of a business process not appropriate for implementation in a
workflow system.
(Don’t) use, if
A workflow is not appropriate for user controlled applications not following static processes (e.g. HR scheduling
systems). That is, the user decides what is to be done next in a manner of an application like Office. The
corresponding workflow contains loops (because the user can call menus and dialogues repeatedly the way he
like). An additional indication is the completeness of the workflow graph, because application does not force a
special order activities are to be executed.
First (difficult) step during application design is to identify workflows in a process. Workflow engines should be
used for workflow steps and for nothing else.
Popular mistake:
Using workflow systems for non-workflow-parts, leading to mostly complete graphs with loops.
If an activity contains an application-like step (e.g. assign time schedule) integrate this following the non-
workflow integration pattern or service-side Business logic pattern to solve this
Jochen M. Alt 27
The BPM Framework V11 24/10/2008
Patterns
Project Reviews
to
Do I have ct
je
read pro on
ntati
docume apply
wa n t to
if I
ctices?
best pra
CoE Discussion
Pattern
Typically, getting concepts developed in existing projects is difficult and time consuming. To enable re-use of
proven concepts and pieces of software, CoE (Center of Excelence) is about to be founded to collect, polish and
publish concepts worth for re-use.
Basic idea is that project reviews are used to collect patterns, which can be discussed and improved in the
community of the CoE. Afterwards, a condensed documentation of patterns like is to be provided by members
CoE.
Besides that, we encourage domain architects and solution architects to share their experiences with SOA/BPM
domain architects for the same reason.
For more information on CoE, please ask Abhijit Gupta.
Jochen M. Alt 28
The BPM Framework V11 24/10/2008
1 BPM / Workflow
BPM Principles
2 Modelling Guide
Workflow Principles
3 Modelling Guide
All that sounds very academic.
I won’t believe the benefits
promised as long as I haven’t
4 An Example
seen a real-world example.
5 Additionals
To demonstrate all tools introduced as well as the procedure how to design a running system, a small example
from Global Banking is shown implementing a real-world use case. The example starts with design of a business
process, continues with the design of the workflow and shows the final implementation.
Jochen M. Alt 29
The BPM Framework V11 24/10/2008
Business background
Project TSU:
Result of discussion with business
Enter
EnterPurchase
PurchaseOrder
Order Approve
ApprovePurchase
PurchaseOrder
Order
Start
Start
Generate
Generate
Import
ImportPurchase
PurchaseOrder
Order Purchase
PurchaseOrder
Order
Match
Match Report
Report End
End Invoice
Invoice
Generate
Generate
Import
ImportSales
Sales Order
Order Sales
SalesOrder
Order Wait until both
Start
Start
orders are
there, that is
until a order
Enter
EnterSales
SalesOrder
Order Approve
ApproveSales
SalesOrder
Order arrives with
the same
ordernumber
An order can be
imported, generated,
or entered in a form
Business process
Two companies want to do business together. One is selling something (any goods), the other buys it. The bank
in between ensures, that as long as no goods are delivered the seller doesn‘t get his money, as long as the
money is not yet available, the goods are not to be delivered.
Requirements
The system is supposed to import orders in an automatic or manual way. A purchase order and a seller order
arrive independently into the system, following an identical process. After an approval step, an order waits until
the corresponding order of the opposite type is there. Once both orders are available, a matching procedure
starts (matching is done by use of an ordernumber), reporting is invoked and the final invoice of the bank is
generated.
Jochen M. Alt 30
The BPM Framework V11 24/10/2008
The process landscape describes the high level processes in global banking and where the system we want to
build is located.
Jochen M. Alt 31
The BPM Framework V11 24/10/2008
The organisation diagram shows that the trade department is located in Global Banking. Two persons are
involved (Jochen and Christoph), with specific roles:
Jochen M. Alt 32
The BPM Framework V11 24/10/2008
SO – sales order
PO – purchase order
During analysis the following activities were added in comparison to the first sketch:
• An order can be entered manually (A Save PO incomplete), and can be imported (Accept PO from TSU).
• An imported order does not have to be approved. In case of a manually entered order, the uniqueness of
the order number has to be ensured
• Some orders do not need an corresponding order (SO required)
• In case a corresponding order is required, some customer relationships allow to generate the
corresponding order automatically (Auto-Generate SO)
Jochen M. Alt 33
The BPM Framework V11 24/10/2008
This shows the applications involved. The newly built system is named TSU, it is invoked by eBill. The
application FSCM (financial service chain matching) is an external system providing additional matching
functionality
Jochen M. Alt 34
The BPM Framework V11 24/10/2008
Company
Company
Map
Map
Business
Business Work
Work
Process
Process Environ-
Environ-
Model
Model ment
mentModel
Model
Application
Application
Architecture
Architecture
M.M.
implements
needs
works on
Implemented in
works with
Adonis allows references from one diagram type having a complete business model. This pictures shows how
each diagram type is related to each other. This model helps to answer the questions as follows by looking at
these references:
• Who works on Purchase Order Process (lookup roles involved, lookup people having those roles)
• Which business processes fail when TSU system fails? (lookup all processes implemented in TSU)
• Which activities and processes fail when someone does not work? (lookup his roles, lookup all activities
this role is involved in)
Jochen M. Alt 35
The BPM Framework V11 24/10/2008
ess
ss proc
Busine n is hed,
g is fi
modelin ig n!
IT-Des
pass to
Jochen M. Alt 36
The BPM Framework V11 24/10/2008
Thin
ThinClient
Client Presentation
Presentation
Workflow
Workflow
Engine
Engine
ESB
ESB
Workflow
Workflowsystem
systemblueprint
blueprint
with FSCM
withbuilding
buildingblocks
blocks FSCM
Browser
Browser Webserver
Webserver(Tomcat)
(Tomcat) Processengine
Processengine(TIBCO
(TIBCOiProcess)
iProcess)
(Generic
(GenericInterface)
Interface)
Form A
Form A
Form A
Aksjhd qiueza kjdh
Generic
Interface TIBCO
Action Start
Start Activity
ActivityAA … End
End
…
Processor
Enterprise
EnterpriseService
ServiceBus
Bus
(TIBCO
(TIBCOBusiness
BusinessWorks)
Works)
Webservice A …
The process is pure workflow – that is, only a few services needs to be implemented. These services do not
need an enhancement of the basic architecture blueprint. It is used unmodified.
There‘s no need for an application server. All services can be implemented within Tibco Business Works
A thin client based on the Tibco standard client is sufficient
Jochen M. Alt 37
The BPM Framework V11 24/10/2008
Sales
SalesOrder
Order No
Start
Start Enter
EnterPurchase
PurchaseOrder
Order Approve
ApprovePurchase
PurchaseOrder
Order Wait
Waitfor
forSales
SalesOrder
Order
already
alreadythere?
there?
Yes
ag e
Send
SendPurchase
PurchaseOrder
Order
ess
to
toSales
SalesOrder
Orderprocess
process
m
nd
Se
Apply the Merge Processes Pattern! End
End
continued…
(Matching)
Send
SendSales
SalesOrder
Order
to
toPurchase
PurchaseOrder
Orderprocess
process
Yes
Purchase
PurchaseOrder
Order No
Start
Start Enter
EnterSales
SalesOrder
Order Approve
ApproveSurchase
SurchaseOrder
Order Wait
Waitfor
forPurchase
PurchaseOrder
Order
already
alreadythere?
there?
When creating the workflow we need to design how both processes are communication with each other,
especially the activity joining both independent processes doing the matching procedure needs to be clarified.
That is, a purchase order‘s process and a sales order‘s process are to be merged as soon as both are available
in the system. How should this be done?
Solution:
Two symmetric workflows are modelled.
The first order entering the system takes over responsibility to continue the joined process in the end. The order
arriving later sends itself to the waiting process and quits right afterwards. That is, joining two processes is done
by sending a message from the second process to the first one.
Jochen M. Alt 38
The BPM Framework V11 24/10/2008
Perform the
Reporting (WS)
Perform the
matching(WS)
This has been modelled using TIBCO Business Studio, all properties necessary
to run in TIBCO iProcess are attached to activities (not depicted here)
This is the workflow of a purchase order modelled using Tibco Business Studio. That is the real implementation,
all activities contains the information needed to be executed by TIBCO iProcess engine.
Jochen M. Alt 39
The BPM Framework V11 24/10/2008
Implementation
Thin
ThinClient
Client Presentation
Presentation
Workflow
Workflow
Engine
Engine
ESB
ESB
Workflow
Workflowsystem
systemblueprint
blueprint
with
withbuilding
buildingblocks
blocks FSCM
FSCM Keen on seeing this
workflow in action?
Send an email to
Jochen-A.Alt@db.com!
Jochen M. Alt 40
The BPM Framework V11 24/10/2008
1 BPM / Workflow
BPM Principles
2 Modelling Guide
Workflow Principles
3 Modelling Guide
4 An Example
Where can I get support for the
5 Add-ons
tools mentioned? Who is the right
person to contact? Are there any
further links?
Jochen M. Alt 41
The BPM Framework V11 24/10/2008
Mesh
Rouven Heck / Tom Gilbert
Tibco (http://www.tibco.com)
Jochen Alt
Adonis (http://www.box.at)
Christoph Heins
Service repository
Pieter Hauffe
Jochen M. Alt 42
The BPM Framework V11 24/10/2008
Contact
Jochen M. Alt
Alfred–Herrhausen-Allee 16-24
65760 Eschborn, TZE, 18th floor
Jochen M. Alt 43