Pratt & Whitney Customer Training

Pratt & Whitney

Customer Training
Course Catalog

It’s in our power. TM

Table of Contents
2 MRO Leadership Program
3 Training Program
Consulting Services
4 ATA Specification 104/
Definitions for Training Levels
4 European Aviation Safety
Agency (EASA) Pratt & Whitney Customer Training Center
6 General Courses
7 Engineering Courses
8 PW4000 Engine Series Courses
10 PW2000 Engine Series Courses
11 PW6000 Engine Series Courses
11 V2500 Engine Series Courses
12 JT8D-7/-17 and JT8D-200
Engine Series Courses
14 JT9D Engine Series Courses
15 F117 Engine Series Courses
16 F100 Engine Series Courses
18 e-Learning
19 Web-Based Training
19 Computer-Based Training
20 Training Aids
22 Educational Resources
22 General/Engineering
Training Guides
23 Performance/Engineering
Training Guides
24 Maintenance Training Guides
26 How to Enroll in a Course
27 Order/Registration Form

Pratt & Whitney China Customer Training Center

Pratt & Whitney Customer Training
Pratt & Whitney Customer Training delivers a focused learning experience to students from around the
world. Our curriculum blends classroom instruction with computer-based technologies and hands-on
engine practice. We provide comprehensive and effective training solutions at our state-of-the-art
training centers, one of our satellite network locations or on-site at a customer facility.
We support both commercial and military engine maintenance training, engineering and engine
performance courses, leadership program initiatives and educational resources. All of our courses
emphasize proactive safety, reliability, performance and quality. Self-paced online courses are available
to support your training needs.
For more information about Pratt & Whitney Customer Training services, please contact us directly at
860-565-8600 or speak with your local Pratt & Whitney representative. The 24-Hour Help Center is also
available to assist with any inquiries at 800-565-0140 (Domestic) or 860-565-0140 (International).

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 MRO Leadership Program
Experienced maintenance, repair and overhaul (MRO) leadership
is key to the safety and reliability of the world fleet and the
evolving international supply chain.
The MRO Leadership Program shares knowledge, experience
and best practices with participants from various industries to
address maintenance, repair and overhaul talent in a rapidly
changing business environment.
This five-day program challenges participants to find new ways
to improve the safety and reliability of the world fleet,
drive lean operations across the enterprise, address the
complex supply chain and focus on people as key resources.
The MRO Leadership Program is offered by Pratt & Whitney
in cooperation with university professors and industry experts
and associations.
Key topics include:
• Lean Operations
• Regulatory Environment
• Logistics and Supply-Chain Management
• Managing a Cross-Cultural Global Workforce
• Leadership and Change Management
• MRO Cost Management
• Human Factors Awareness
• State-of-the-Industry and Market Considerations
Content is tailored to program participants. Instructor activities
and team projects focus on topics that are critical to the MRO
industry and the role of leadership. Tours to a UTC engine
overhaul facility or part repair operation may also be provided.

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Training Program Consulting Services
Customer Training provides consulting services on engine performance, engine maintenance, visual inspections
and field issues.
We also offer services that can be tailored to your organization, including train-the-trainer programs, cross-facility
utilization and regional training. Customer Training offers a total learning management approach, focusing on
human performance improvement and value-added services.

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 ATA Specification 104/
Definitions for Training Levels
Level I: General Familiarization
Personnel must be familiar with current equipment and
have a general knowledge of turbine-powered transport
aircraft. Level I provides a brief overview of the airframe,
systems and power plant as outlined in the Systems
Description Section of the Aircraft Maintenance Manual.
Level II: Ramp and Transit
Personnel must be familiar with turbine-powered transport
aircraft digital electronic equipment and have experience in
ramp, transit and turnaround activity. Level II provides a
basic system overview; a description of controls, indicators
and principal components including their location; and
practical training on servicing and minor troubleshooting.
European Aviation Safety
Agency (EASA)
Pratt & Whitney Customer Training is an approved European
Aviation Safety Agency (EASA) Part 147 Maintenance Training
Organization. Certification allows Pratt & Whitney Customer
Training to provide “type training” for European aircraft and
power plant technicians as required by their respective EASA
Part 66 curricula.
Part 147 certification also ensures that Pratt & Whitney
Customer Training’s facility, processes, records, personnel,
equipment and examinations continuously meet the highest
standards. Experienced and qualified instructors undergo
training every year to stay current with the latest technical
upgrades, training techniques and regulatory requirements. In
addition, our EASA-qualified examiners provide hands-on
assessments and exams following each class.
Part 66 Appendix III type-training levels are based upon ATA 104 (Air Transport
Association) corresponding-type training levels.

Level III: Line and Base Maintenance Training

Personnel attending Level III training should, in addition to
requirements for Levels I and II, possess the knowledge
and experience required to maintain turbine-powered
transport aircraft. Level III provides a detailed description of
the operation, component location, removal/installation and
troubleshooting procedures to maintenance manual level.

Level IV: Specialized Training

Entry level is defined by subject matter. Personnel must
have considerable experience in the field in which training
will be received. Level IV provides a detailed description,
component location, in-depth troubleshooting, adjustment,
test procedures, rigging, in-depth use of wiring diagrams,
schematics and engineering data.

Level V: Component Overhaul Training

Entry level is defined by subject matter. Personnel must
meet prerequisites established by the vendor. Specialized
overhaul training is conducted by airframe/engine
manufacturers and/or their suppliers to a component
maintenance manual level.

EASA Certificate

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5
 General Courses
Jet Engine Introduction (2 Days)
Class Size: 18 Course Code: 109
Designed for personnel who need general knowledge of the gas
turbine engine. The student will be able to identify the major gas
turbine engine, nacelle and engine system components; name the
different types of gas turbine engines; and state, in general terms,
engine economics.
Effective Training and Presentation Techniques (3 Days)
Class Size: 12 Course Code: 216
Standard Practices Used in Maintenance of
Pratt & Whitney Engines (2 Days)
Class Size: 15 Course Code: 205
Designed for personnel responsible for performing or supervising
maintenance on Pratt & Whitney engines. Students will be able to
reference proper resources and will be able to perform
recommended maintenance practices. A variety of hand tools,
precision measuring equipment and shop engines provide hands-
on experience with Standard Practices. The human factor and its
role in maintenance will be discussed.

Provides knowledge and understanding of classroom management

skills, speaking skills, use of audiovisual materials, giving and
receiving instructor feedback and adult learning theory. Two days
of classroom instruction are followed by one full day of practice
teaching scenarios where students apply what they have learned,
then receive immediate feedback on their performance. The course
satisfies the requirements of FAR145 for instructor training.
CFM56® Engine Maintenance Training
Pratt & Whitney Customer Training is expanding its training
capabilities to include ATA maintenance courses for the CFM56
engine. Please contact us for more information on how we can
tailor your CFM56 engine training program.

OJT: Teaching Job Knowledge and Skills (1 Day)

Class Size: 12 Course Code: 501

Designed for subject-matter experts who train new employees

both in the classroom and on the shop floor. Provides knowledge
and ability to apply the characteristics of an effective instructor,
verbal and nonverbal communications and the coach-and-pupil
learning strategy. This course consists of presentations and
discussions combined with classroom activities designed to
improve individual communications skills. CFM and CFM56 are trademarks of CFM International.
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Engineering Courses
Introduction to Engine Failure Analysis (5 Days)
Class Size: 15 Course Code: 200
Teaches how to analyze jet engine system/part failures from in-flight
or test cell incidents to help determine root cause. Case studies from
course participants are used as examples in the classroom. This
course is applicable to all Pratt & Whitney engine models and
includes classroom presentations, discussions and workshop
sessions. Students will learn important information from listening to
experiences shared by other participants and from hands-on
exercises.
Introduction to Engine Fleet Management (5 Days)
Class Size: 15 Course Code: 201
Teaches procedures for evaluating and optimizing an airline’s engine
fleet in the areas of engine performance, test cell operations, on-
wing health management, engine workscope and engine
maintenance and removal planning.
Module Performance Analysis Using MAPNET (4 Days)
Class Size: 15 Course Code: 203
Develops competency in implementing and using the Module
Analysis Program Network (MAPNET) program to accomplish
engine and module performance analysis and to plan corrective
action using engine test cell data.
Advanced Diagnostic and Engine Management
(ADEM) (5 Days)
Class Size: 12 Course Code: 222
Designed for personnel responsible for conducting on-wing engine
performance and health monitoring or those who have a Fleet
Management Program (FMP) or Engine Management Program
(EMP) contract with Pratt & Whitney. The primary ADEM tools and
features are identified, discussed and used to determine the cause
of engine faults and document analyses. Students will have the
ability to access their own ADEM fleet data to immediately apply
the topics learned in class. The course also emphasizes the
benefits of preventive maintenance and early fault detection.
Engine Design and Repair (5 Days)
Class Size: 15 Course Code: 209
Provides a general overview of the structural design and performance
features of Pratt & Whitney’s commercial gas turbine engines. The
course defines the relationship between these features and required
inspection and repair procedures. Additional topics include a review of
engine management using risk analysis and the application of the
failure analysis process. The experience is designed to enhance the
student’s skill level in the evaluation, repair and management process
for engine parts.
P&W EHM (Engine Health Monitoring) (5 Days )
Class Size: 12 Course Code: 210
Designed for personnel responsible for conducting engine
performance analysis using in-flight data and Pratt & Whitney’s
P&W EHM software program. Students will be able to perform
engine health-monitoring procedures, analyze the engine health
monitoring reports and apply the features of the P&W EHM
computer program. Students are encouraged to bring a copy of their
P&W EHM database to class to gain experience applying the EHM
program features to their own engine fleet. Students must be
employed by companies who have or are registered to receive
P&W EHM software.
Engine Condition Monitoring II (ECM II)/ECM (5 Days)
Class Size: 12 Course Code: 202
Develops competency in implementing and using the Pratt &
Whitney engine condition monitoring program (ECM II) to
accomplish on-wing engine performance analysis. This course is
intended for users who do not have P&W EHM software.
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 PW4000 Engine Series Courses
System Familiarization – All Models
ATA Level: I Class Size: 15
Course Code: 4000 B747/767/PW4000 (4 Days)
4100 A300/PW4100 (5 Days)
4400 MD11/PW4400 (5 Days)
4130 A330/PW4100-100 inch (5 Days)
4030 B777/PW4000-112 inch (4 Days)

Provides an introduction to engine design features and an overview of

engine systems, performance and ground operations. Airbus PW4100
and MD11/PW4400 classes also cover thrust-reverser systems.

Line and Base Maintenance – All Models

ATA Level: III Class Size: 12
Course Code: 4003 B747/767/PW4000 (8 Days)
4103 A300/PW4100 (10 Days)
4403 MD11/PW4400 (10 Days)
4133 A330/PW4100-100 inch (10 Days)
4033 B777/PW4000-112 inch (10 Days)

Designed for maintenance technicians and other personnel associated

with line and base maintenance. This course provides a detailed
description of system operation, component location, onboard
reporting systems and fault isolation procedures to aircraft
maintenance manual level.

Borescope Inspection Procedures – All Models (2 Days)

ATA Level: IV Class Size: 4
Course Code: 4002 B747/767/PW4000
4102 A300/PW4100
4132 A330/PW4100-100 inch
4032 B777/PW4000-112 inch

Designed for technicians responsible for performing borescope

inspection of the engine gaspath condition. The course consists
primarily of practical exercises using borescope equipment, training
engine, mockups and worksheets to develop critical investigative
and interpretive skills.

Compressor Blade Blending – All Models

ATA Level: IV Class Size: 2 to 3 (3 Days); 4 (4 Days)
Course Code: 4004 B747/767/PW4000 (5th, 6th and 7th Stage)
4104 A300/PW4100 (5th through 15th Stage)
4404 MD11/PW4400
4134 A330/PW4100-100 inch (5th through 15th Stage)
4034 B777/PW4000-112 inch (5th through 15th Stage)

Provides important hands-on experience required to develop

necessary investigative and interpretative skills while using specialized
equipment to detect, interpret, evaluate and repair damage in the
compressor gaspath. Customer must supply blade-blending equipment
required for this training. Requires Pratt & Whitney source approval.

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Post-Maintenance Test – All Models (5 Days)
ATA Level: IV Class Size: 12
Course Code: 4005 B747/767/PW4000
4105 A300/PW4100
4405 MD11/PW4400
4135 A330/PW4100-100 inch
4035 B777/PW4000-112 inch
Designed for mechanics, technicians and propulsion engineers
responsible for engine testing and analysis. Students will develop
the skills necessary to perform engine test procedures, monitor
performance and evaluate the engine’s condition. Practical
experience will be gained using test logs and data to monitor
performance and troubleshoot engines.
Heavy Maintenance (B1-B2) – All Models
ATA Level: V Class Size: 6 to 8
Course Code: 4007 B747/767/PW4000 (10 Days)
4107 A300/PW4100 (10 Days)
4407 MD11/PW4400 (10 Days)
4137 A330/PW4100-100 inch (10 Days)
4037 B777/PW4000-112 inch (15 Days)
Designed for personnel who are responsible for performing and
supervising limited and major engine assembly and disassembly.
The course provides practical hands-on training on the assembly
and on the disassembly of major build groups, using special
tooling, equipment and appropriate technical manuals.
Maximum Heavy Maintenance (B3) – All Models
(See note for class duration.)
ATA Level: V Class Size: 2 to 4
Course Code: 4006 B747/767/PW4000
4106 A300/PW4100
4406 MD11/PW4400
4136 A330/PW4100-100 inch
4036 B777/PW4000-112 inch
Designed for personnel who are responsible for performing and
supervising limited and major engine assembly and disassembly.
The course provides practical hands-on training on the assembly
and on the disassembly of major build groups, using special
tooling, equipment and appropriate technical manuals.
This course is offered only at the customer’s facility using the
customer’s tooling and engine-build groups.
Note: The number of build groups selected for training determines total course length.
Training days = 3 to 35 days based on an eight-hour day.
Engine Change – Bootstrap Method – All Models (2 Days)
ATA Level: V Class Size: 4 to 6
Course Code: 4111 A300/PW4100
4411 MD11/PW4400
4141 A330/PW4100-100 inch
4041 B777/PW4000-112 inch
Gives engine-change team members the knowledge required to
remove and install an engine using the bootstrap method. Engine
bootstrap tooling installation and removal tasks will be performed.
The course will cover the maintenance manual procedure for
preparing the engine for removal and installation.
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 PW2000 Engine Series Courses
System Familiarization – All Models (2 Days)
ATA Level: I Class Size: 15 Course Code: 2031 (B757)

Provides an introduction to engine design features and an

overview of engine systems, performance and ground operations.

Line and Base Maintenance – All Models (8 Days)

ATA Level: III Class Size: 12 Course Code: 2033 (B757)

Designed for maintenance technicians and other personnel

associated with line and base maintenance. This course provides a
detailed description of system operation, component location,
onboard reporting systems and fault isolation procedures to
aircraft maintenance manual level. Heavy Maintenance (B1-B2) – All Models (10 Days)
ATA Level: V Class Size: 6 to 8 Course Code: 2007 (B757)

Borescope Inspection Procedures – All Models (2 Days)
ATA Level: IV Class Size: 4 Course Code: 2030 (B757)
Designed for technicians responsible for performing borescope
inspection of the engine gaspath condition. The course consists
primarily of practical exercises using borescope equipment, a
training engine, mockups and worksheets to develop critical
investigative and interpretive skills.
Compressor Blade Blending – All Models
ATA Level: IV Class Size: 2 to 3 (3 Days); 4 (4 Days)
Course Code: 2012 (6th through 9th Stage)
Provides important hands-on experience required to develop
necessary investigative and interpretative skills while using
specialized equipment to detect, interpret, evaluate and repair
damage in the compressor gaspath. Customer must supply
blade-blending equipment required for this training. Requires
Pratt & Whitney source approval.
Designed for personnel responsible for performing and supervising
limited and major engine assembly and disassembly. The course
provides practical hands-on training on the disassembly of major
build groups and assembly using necessary special tooling,
equipment and appropriate technical manuals.
Maximum Heavy Maintenance (B3) – All Models
(See note for class duration.)
ATA Level: V Class Size: 2 to 4 Course Code: 2006 (B757)
Designed for personnel responsible for performing and supervising
limited and major engine assembly and disassembly. The course
provides practical hands-on training on the disassembly of major
build groups and assembly using necessary special tooling,
equipment and appropriate technical manuals.
This course is offered only at the customer’s facility using the
customer’s tooling and engine-build groups.
Note: Training days = 3 to 35 days. The number of build groups selected for training
determines total course length.

Post-Maintenance Test – All Models (5 Days)

ATA Level: IV Class Size: 12 Course Code: 2005 (B757)
Designed for mechanics, technicians and propulsion engineers
responsible for engine testing and analysis. Students will develop
the skills necessary to perform engine test procedures, monitor
engine performance and evaluate engine condition. Practical
experience will be gained using engine test logs and data to
monitor performance and to troubleshoot engines.
Bootstrap Equipment Installation – All Models (2 Days)
ATA Level: IV Class Size: 4 to 6 Course Code: 2011 (B757)
Teaches members how to remove and install an engine using
the bootstrap method. Engine bootstrap tooling installation and
removal tasks will be performed. The course will cover the
maintenance manual procedure for preparing the engine for
removal and installation.

10
PW6000 Engine Series Courses
System Familiarization (2 Days)
ATA Level: I Class Size: 15 Course Code: 6101
Provides an introduction to engine design features and an overview
of systems, performance and ground operations.
T1 PW6100 Engine Only for Airbus A318 (5 Days)
EASA Level: III Class Size: 12 Course Code: 6103
Designed for maintenance technicians and other personnel
associated with line and base maintenance. This course provides a
detailed description of system operation, component location,
onboard reporting systems and fault isolation procedures to aircraft
maintenance manual level.
Borescope Inspection Procedures – All Models (2 Days)
ATA Level: IV Class Size: 4 Course Code: 6100
Designed for technicians responsible for performing borescope
inspection of the engine gaspath condition. The course consists
primarily of practical exercises using borescope equipment, a training
engine, mockups and worksheets to develop critical investigative
and interpretative skills.
Post-Maintenance Test (5 Days)
ATA Level: IV Class Size: 12 Course Code: 6108
Designed for mechanics, technicians and propulsion engineers
responsible for engine testing and analysis. Students will develop
the skills necessary to perform engine test procedures, monitor
performance and evaluate engine condition. Practical experience will
be gained using test logs and data to monitor performance and to
troubleshoot engines.
Engine Change – Bootstrap Method – All Models (2 Days)
ATA Level: IV Class Size: 4 to 6 Course Code: 6107
Gives engine-change team members the knowledge and hands-on
experience needed to remove and replace an engine from the
on-wing position. A training engine installed on mockup pylon and
bootstrap equipment is used for the practical shop training. Team
practice at task and safety procedures is emphasized.
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 JT8D-7/-17 and JT8D-200 Engine Series Courses
General Familiarization
ATA Level: I Class Size: 15
Course Code: 821 JT8D-Standard (2 Days)
850 JT8D-200 (3 Days)
Provides an introduction to engine design features and an
overview of systems, performance and ground operations.
Line and Base Maintenance (8 Days)
ATA Level: III Class Size: 12
Course Code: 823 JT8D-Standard
873 JT8D-200
Designed for maintenance technicians and other personnel
associated with line and base maintenance. This course provides
a detailed description of system operation, component location,
onboard reporting systems and fault isolation procedures to
aircraft maintenance manual level.
Borescope Inspection Procedures (2 Days)
ATA Level: IV Class Size: 4
Course Code: 820 JT8D-Standard
870 JT8D-200
Designed for technicians responsible for performing borescope
inspection of the engine gaspath condition. The course consists
primarily of practical exercises using borescope equipment, a
training engine, mockups and worksheets to develop critical
investigative and interpretative skills to evaluate engine gaspath
condition.
12
Compressor Blade Blending – All Models
ATA Level: IV Class Size: 2 to 3 (3 Days); 4 (4 Days)
Course Code: 804 JT8D-Standard
854 JT8D-200
Provides important hands-on experience required to develop
necessary investigative and interpretative skills while using
specialized equipment to detect, interpret, evaluate and repair
damage in the compressor gaspath. Customer must supply
blade-blending equipment required for the training.
Heavy Maintenance (B1-B2) (10 Days)
ATA Level: V Class Size: 6 to 8
Course Code: 807 JT8D-Standard
857 JT8D-200
Designed for personnel who are responsible for performing and
supervising limited and major engine assembly and disassembly.
The course provides practical hands-on training on the assembly
and on the disassembly of major build groups, using special
tooling, equipment and appropriate technical manuals.
Troubleshooting (5 Days)
ATA Level: IV Class Size: 12
Course Code: 824 JT8D-Standard
859 JT8D-200
Designed for personnel involved in performing and supervising line
and base engine troubleshooting and fault analysis. The course
provides practical hands-on training on engine features and
systems characteristics.
Maximum Heavy Maintenance (B3) – All Models
(See note for class duration.)
ATA Level: V Class Size: 2 to 4
Course Code: 806 JT8D-Standard
856 JT8D-200
Designed for personnel who are responsible for performing and
supervising limited and major engine assembly and disassembly.
The course provides practical hands-on training on the assembly
and on the disassembly of major build groups, using special
tooling, equipment and appropriate technical manuals.
This course is offered only at the customer’s facility using the
customer’s tooling and engine-build groups.
Note: Training days = 3 to 35 days. The number of build groups selected for training
determines total course length.
Post-Maintenance Test (5 Days)
ATA Level: IV Class Size: 10
Course Code: 805 JT8D-Standard
855 JT8D-200
Designed for mechanics, technicians and propulsion engineers
responsible for engine testing and analysis. Students will
develop the skills necessary to perform engine test procedures,
monitor performance and evaluate the engine’s condition.
Practical experience will be gained using test logs and data to
monitor performance and to troubleshoot engines.
JT8D-7/-17 Combustion Chamber Borescope Inspection
(ASB5639) (4 Days)1
ATA Level: IV Class Size: 4 Course Code: 100
Develops skills in using borescope equipment to detect,
interpret and evaluate deterioration and damage in the
combustion chamber of a JT8D-7/-17 engine per ASB5639.
JT8D-200 Combustion Chamber Borescope Inspection
(SB5741) (4 Days)1
ATA Level: IV Class Size: 4 Course Code: 101
Develops skills in using borescope equipment to detect,
interpret and evaluate deterioration and damage in the
combustion chamber of a JT8D-200 engine per SB5741.
JT8D-7/-17 and -200 Borescope Inspection Procedures
Gaspath Special (1 Day)
ATA Level: IV Class Size: 4 Course Code: 102
Develops skills in using borescope equipment to evaluate
deterioration and damage in the engine gaspath.
Note: Attendees must have attended and successfully completed the Combustion
Chamber Borescope Inspection course (no. 100 or 101).
1 Including gaspath, course duration is 5 days.
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 JT9D Engine Series Courses
System Familiarization – All Models
ATA Level: I Class Size: 15
Course Code: 900 -7A, F, J (2 Days)
910 59A (2 Days)
920 -70A (2 Days)
930 -7Q (2 Days)
940 7R4 Boeing (2 Days)
950 7R4 Airbus (3 Days)
960 7R4G2 Boeing (2 Days)

Introduces engine design features with an overview of systems,

performance and ground operations.

Line and Base Maintenance – All Models

ATA Level: III Class Size: 12
Course Code: 903 -7A, F, J (8 Days)
913 59A (8 Days)
923 -70A (8 Days)
933 -7Q (8 Days)
943 7R4 Boeing (8 Days)
953 7R4 Airbus (10 Days)
963 7R4G2 Boeing (8 Days)

Designed for maintenance technicians and other personnel

associated with line and base maintenance. This course provides Post-Maintenance Test (5 Days)
a detailed description of system operation, component location, ATA Level: IV Class Size: 12
onboard reporting systems and fault isolation procedures to Course Code: 905 -7A, F, J
aircraft maintenance manual level. 915 59A
925 -70A
935 -7Q
945 7R4 Boeing
Borescope Inspection Procedures – All Models (2 Days)
955 7R4 Airbus
ATA Level: IV Class Size: 4
965 7R4G2 Boeing
Course Code: 902 -7A, F, J
912 59A Designed for mechanics, technicians and propulsion engineers
922 -70A
932 -7Q
responsible for engine testing and analysis. Students will develop
942 7R4 Boeing the skills necessary to perform test procedures, monitor
952 7R4 Airbus performance and evaluate engine condition. Practical experience
962 7R4G2 Boeing will be gained using test logs and data to monitor performance
Designed for technicians responsible for performing borescope and to troubleshoot engines.
inspection of the engine gaspath condition. The course
consists primarily of practical exercises using borescope Compressor Blade Blending
equipment, a training engine, mockups and worksheets to ATA Level: IV Class Size: 2 to 3 (3 Days); 4 (4 Days)
develop critical investigative and interpretive skills. Course Code: 117 (5th through 15th stage)

Provides important hands-on experience required to develop

necessary investigative and interpretative skills while using
specialized equipment to detect, interpret, evaluate and repair
damage in the compressor gaspath. Customer must supply
blade-blending equipment required for the training. Requires
Pratt & Whitney source approval.

14
F117 Engine Series Courses
Military training programs are restricted to audiences using and/or supporting the military product and meeting U.S.
Department of Defense export/licensing requirements. Attendance at military training programs requires the appropriate
sponsorship of the Pratt & Whitney customer Integrated Logistics Support (ILS) manager or the United States Air Force (USAF).
All training courses listed are based on six hours of actual instruction per day unless otherwise noted.

Systems Familiarization (2 days) Borescope Inspection Procedures (3 Days)

Class Size: 15 Course Code: 7000 Class Size: 6 Course Code: 7002

Provides an introduction to engine design features and an
overview of systems, performance and ground operations.
Line and Base Maintenance (5 days)
Class Size: 12 Course Code: 7003
Designed for technicians responsible for performing borescope
inspection of the engine gaspath condition. The course
consists primarily of practical exercises using borescope
equipment, a training engine, mockups and worksheets to
develop critical investigative and interpretive skills.

Designed for technicians responsible for performing line and

base maintenance. Provides knowledge and understanding of
engine design features, line replacement unit (LRU) identification,
engine operation, systems operation and rigging and inspection.
Engine Blade Blending (1 day)
Class Size: 2 to 6 Course Code: 7004
Provides general knowledge of inspections and blending
techniques for Pratt & Whitney military engine blades. The course
consists of support equipment identification, definition of blade
damage and proper inspection and blending techniques.

15
 F100 Engine Series Courses
Engine Familiarization (3 Days)
Class Size: 4 to 12
Course Code: 1040 F100-PW-220
1050 F100-PW-229
This course enables the student to explain basic facts and state
general principles about military engine construction features and
systems design. This course will prepare the student for all
subsequent military engine training courses.
F100 Interactive Electronic Technical Manual System
(IETMS) (1 day)
Course Code: 1014
Enables the student to navigate through the F100-PW-220/229
Intermediate Maintenance Manual Set (IMMS) and use it within the
maintenance environment. This course prepares the student for
the Intermediate Maintenance and Intermediate Maintenance
On-the-Job-Training (OJT) courses.
F100 Engine Systems and Troubleshooting (10 Days)
Class Size: 4 to 12
Course Code: 1041 F100-PW-220
1051 F100-PW-229
Provides comprehensive and in-depth training of F100 engine
systems operation, diagnostic equipment operation, troubleshooting
techniques and line replacement unit (LRU) maintenance.
16
F100 Borescope/Fiberscope Inspection (5 Days)
Class Size: 2 to 6
Course Code: 1036 F100-PW-220
1037 F100-PW-229
Provides knowledge and experience to perform F100 engine
borescope/fiberscope inspections. The course consists of
classroom presentations and practical hands-on experience.
F100 Engine Blade Blending (1 day)
Class Size: 2 to 6 Course Code: 1015
Provides general knowledge of inspections and blending
techniques for Pratt & Whitney military engine blades. The course
consists of support equipment identification, definition of blade
damage and proper inspection and blending techniques.
F100 Intermediate Maintenance (55 Days)1
Class Size: 4 to 6
Course Code: 1019 F100-PW-220
1052 F100-PW-229
Working as team members, students will disassemble, inspect
and reassemble the engine and/or associated modules using
F100-unique special tooling, technical manuals and precision
measuring equipment.
F100 Intermediate Maintenance OJT (59 Days)2 F100 Depot Maintenance1, 2
Class Size: 4 to 6 Class Size: 4 to 6
Course Code: 1020 F100-PW-220 Course Code: F100-PW-220 F100-PW-229
1056 F100-PW-229 Engine (includes all courses below) (47 Days) 1034 1057
Fan Module (5 Days) 1023 1095
The course is designed to enhance the knowledge and experience Core Module (15 Days) 1022 1038
gained in the Intermediate Maintenance course by providing further Rear Compressor Drive Turbine (3 Days) 1027 1039
knowledge and experience performing those tasks most frequently Fan Drive Turbine Module (5 Days) 1025 1064
Gearbox (3 Days) 1048 1100
encountered in an actual maintenance environment. Students work Augmentor (4 Days) 1045 1103
as a team, making necessary decisions about the requirements and
procedures for a given situation. The instructor(s) serves in an Working as a team, students will disassemble, inspect
advisory/observer capacity during the training period. Students and reassemble the engine and/or associated modules
will be evaluated on the proficiency level attained during training. using F100-unique tooling, technical manual and precision
measuring equipment.

F100 Intermediate Test Operator (5 Days)1

Class Size: 4 to 6 F100 Depot Maintenance OJT 1, 2
Course Code: 1042 F100-PW-220 Class Size: 4 to 6
1053 F100-PW-229 Course Code: F100-PW-220 F100-PW-229
Engine (includes all courses below) (67 Days) 1035 1059
Designed for customers already operating the engine. Fan Module (8 Days) 1024 1088
Enables the student to install and remove an F100 engine on Core Module (20 Days) 1079 1089
the test stand, conduct a run of the engine and perform pre- and Rear Compressor Drive Turbine (5 Days) 1029 1102
Fan Drive Turbine Module (8 Days) 1026 1090
post-run inspections of the engine and test stand. Gearbox (5 Days) 1049 1101
Augmentor (6 Days) 1047 1104
F100 Intermediate Test Operator (10 Days) This course enhances the Depot Maintenance course with the
Class Size: 4 to 6 opportunity to gain further knowledge and experience performing
Course Code: 1043 F100-PW-220
1054 F100-PW-229 those tasks most frequently encountered in an actual maintenance
environment. The students work as a team, making necessary
Enables the student to install and remove an F100 engine on decisions about the requirements and procedures for a given
the test stand, conduct a run of the engine and perform pre- and situation. The instructor(s) serves in an advisory/observer capacity
post-run inspections of the engine and test stand. during the training period. Students will be evaluated on the
proficiency level attained during this training period.
F100 Engine Monitoring System Component Intermediate
Maintenance Repair (10 Days) F100 Depot Test Operator (5 Days)1
Class Size: 2 to 4
Class Size: 4 to 6
Course Code: 1070
Course Code: 1028 F100-PW-220
1058 F100-PW-229
Provides a basic knowledge and the practical experience required
to perform intermediate-level maintenance repair of F100 engine- Designed for customers already operating the engine. Enables the
monitoring-system components. student to install and remove an F100 engine on the test stand,
conduct a run of the engine and perform pre- and post-run
inspections of the engine and test stand.

F100 Depot Test Operator (10 Days)1

Class Size: 4 to 6
Course Code: 1033 F100-PW-220
1060 F100-PW-229

Enables the student to install and remove an F100 engine on the

test stand, perform an operational performance run of the engine
and perform pre- and post-run inspections of the engine and
test stand.

1 Class conducted at customer location.

2 Designed for the entire engine or for modules specified by the customer.

17
 e-Learning

e-Learning Products and Services

Customer Training has developed a range of e-Learning solutions in response to customer demand,
providing students convenient, cost-effective methods for acquiring knowledge and skills.
Web-Based Training courses are ideal for students who do not have the opportunity to attend
classes at one of our training locations, and allows students to learn at their own pace in a format
that is delivered at their convenience. A range of courses are being made available at
www.pwcustomertraining.com on topics ranging from human factors awareness to jet engine
introduction to engine familiarization.
Computer-Based Training courses are available in CD format and on-site at our training centers
for specific engine models and topics. For a complete listing, please visit the shopping cart on
www.pwcustomertraining.com.
Interactive Distance Learning is available through a variety of formats and technologies, offering
interaction between Customer Training instructors and students in different locations.
Rapid-Electronic Performance Support (R-EPS) job refreshment aids have been created in
cooperation with Customer Technical Support to help customers familiarize themselves with the
important details of a service procedure before performing a specific maintenance task.
R-EPS are not intended to replace or supercede any official Pratt & Whitney technical publication, and are available on the
Pratt & Whitney Online Services portal.

18
Web-Based Training
Jet Engine Introduction
This e-Learning familiarization course introduces the fundamentals
of jet engine design, including the concepts of propulsion and
bypass ratio; the function of various gas turbine engine components;
the development of the dual spool engine, and the evolution of
gas turbine engines in response to marketplace demands. PW4000 (112-inch Fan) Engine Operation and Construction
Course duration: one hour. ATA Level: I

Provides an overview of jet engine operation and details of the

Advanced Jet Engine Operation internal construction of the PW4000 112-inch fan engine.
This companion to Jet Engine Introduction examines in detail
the operation of the fuel, oil, and air systems, and provides an PW2000 Engine Operation and Construction (Student-Paced CBT)
overview of environmental, regulatory and cost issues. ATA Level: I
Course duration: one hour.
Provides an overview of jet engine operation and details of the
internal construction of the PW2000 engine.
Human Factors Awareness
Human Factors Awareness continues to gain importance as a
JT8D (-7 through -17) On-Wing Maintenance
crucial means for ensuring aviation health and safety. This course
ATA Level: I, II and III
explores the theory behind various human factors models; illustrates
everyday situations that invite error and mistakes; depicts serious, Provides an overview of JT8D design specifications and features. It
real-life incidents involving “The Dirty Dozen,” and describes also explains engine systems and components, aircraft interfaces,
methods to ensure continued training and awareness. engine performance and ground operations. And for the ATA Level III
Course duration: two hours. student, it also introduces basic troubleshooting techniques. This is
essentially three courses in one, providing access to course content
in ATA Levels I, II and III commensurate with student needs.
Computer-Based Training
Introduction to Borescope Inspection of Gas Turbine Engines
ATA Level: IV

Provides knowledge and understanding of borescope inspection

fundamentals. It offers mastery of borescope equipment, techniques,
inspection practices and engine damage recognition.

PW4000 (100-inch Fan) Engine Operation and Construction

ATA Level: I

Provides an overview of jet engine operation and details of the

internal construction of the PW4000 100-inch fan engine.

19
 Training Aids
Commercial Engines
Pratt & Whitney Engine Build Groups
Pratt & Whitney Secondary Flow and Lubrication The build groups cross-section shows the engine assembly parts
Systems Schematics
and engine build groups identified by ATA chapter sections. Flange
Each schematic illustrates in full color the secondary air sources
locations are also identified.
and uses of the various stages of air throughout the engine’s
systems. Careful attention is given to the proper identification of Order No: Engine Build Groups Handouts
all compressor and turbine stages, flanges and gaspath stations. (Handouts measure 11 inches x 17 inches)
In addition, the engine lubrication system is depicted detailing P135-H PW4000 94-Inch Fan
the pressure, scavenge and breather air subsystems. Schematics P137-H PW4000 100-Inch Fan
are available in handout and wall chart sizes. See order
numbers below. Engine Build Groups Wall Chart
(Wall charts measure 36 inches x 51 inches)
Order No: Secondary Flow Handouts P135-W PW4000 94-Inch Fan
(Handouts measure 11 inches x 17 inches) P137-W PW4000 100-Inch Fan
Sold in packages of 25.
P090-H PW2000
Military Engines
P092-H PW4000 94-Inch Fan
P093-H PW4000 100-Inch Fan Order No: (Handouts measure 11 inches x 17 inches)
P094-H PW4000 112-Inch Fan Sold in packages of 25.
P099-H PW6124 P091-H F117 Secondary Flow and Lubrication Schematic
P132-H JT8D-217C/-219 P113-H F119-PW-100 Cross Section
P111-H F100-PW-220 Cross Section
The schematics are printed on high-quality white laser paper and
P139-H F100-PW-220 Lubrication Systems Schematic
are ideally sized for handouts, insertion into training guides, or
P142-H F100-PW-220 Engine Modules
display in an office area.
P110-H F100-PW-229 Cross Section
Order No: Secondary Flow Wall Charts P119-H F100-PW-229 Access Ports
(Wall charts measure 36 inches x 51 inches) P140-H F100-PW-229 Lubrication Systems Schematic
P090-W PW2000 P141-H F100-PW-229 Engine Modules
P092-W PW4000 94-Inch Fan P112-H F135-PW-100 CTOL/CV Cross Section
P093-W PW4000 100-Inch Fan P114-H F135 CTOL/CV Airflow Map
P094-W PW4000 112-Inch Fan P115-H F135 STOVL Airflow Map
P099-W PW6124
Order No: (Wall chart sizes vary. See legend below.)
P132-W JT8D-217C/219
Note: This wall chart measures 26 inches x 50 inches P091-W F117 Secondary Flow and Lubrication Schematic1
P113-W F119-PW-100 Cross Section2
The wall charts are laminated with a clear dry-erase material for P111-W F100-PW-220 Cross Section2
use in a classroom or shop setting. P139-W F100-PW-220 Lubrication Systems Schematic4
P142-W F100-PW-220 Engine Modules4
P110-W F100-PW-229 Cross Section2
P119-W F100-PW-229 Access Ports1
P140-W F100-PW-229 Lubrication Systems Schematic4
P141-W F100-PW-229 Engine Modules4
P112-W F135-PW-100 CTOL/CV Cross Section2
P114-W F135 CTOL/CV Airflow Map3
P115-W F135 STOVL Airflow Map3
Wall chart sizes:
1 36 inches x 51 inches
2 28 inches x 68 inches
3 30 inches x 68 inches
4 36 inches x 68 inches

Sample of Secondary Flow and Lubrication Systems Schematic

Please visit Pratt & Whitney’s Online Services to place an
order and complete a purchase at https://portal.pw.utc.com
20
21
 Educational Resources
Books/References
Name Description Book Code

Aeronautical Vestpocket Offers a detailed engineering technical reference. It P&W 79500

Handbook contains compressible flow functions, standard altitude
data and properties of gases, materials and elements.
In addition, the book covers a range of aircraft, engine
and general aviation topics. Shipping charges are
included in the price for this book.

The Aircraft Gas Turbine Provides a complete engine familiarization handbook. P&W 182408
Engine and Its Operation It describes the general aero-thermodynamic principles
underlining operation and performance, different
types of engines and a detailed component description.
The book also discusses the various internal and
external systems, such as the secondary flow and
lubrication systems, as well as operational performance
and the many factors that affect it. Shipping charges
are included in the price.

Engine Nomenclature Provides definitions of commonly used technical P098

and engineering terms oriented toward commercial
turbofan engines.

General/Engineering Training Guides

Certified Training Contains illustrations and related text about P060
Instructor instructor skills, communications, audiovisual
materials and their use in the classroom, evaluating
other instructors and the use and creation of
instructor guides.

On-the-Job-Training – Contains illustrations and related text addressing P066

Teaching Job communications, providing feedback to students,
Knowledge and Skills safety, managing students and teaching
physical skills.

Standard Practices Contains text, tables, line charts and photographs P016
Used in Maintenance used to instill knowledge about torquing practices,
the use of locking devices, O-ring, lubricant,
precision measuring, clamping of tubes and
harnesses, applying markings to parts and handling
bearings. Resources for Standard Practices are
also included.

Engine Design Contains text, tables, line charts and photographs 463
and Repair used to instill knowledge about the design and
performance features of Pratt & Whitney’s commercial
gas turbine engines and the required inspection and
repair procedures. Additional topics include a review
of engine management using risk analysis and the
application of the failure analysis process.

To order training materials, please visit Pratt & Whitney’s Online Services at https://portal.pw.utc.com
22
Performance/Engineering Training Guides

Name Description Book Code

Engine Condition Covers application of gas generator baseline curves, 440

Monitoring II (ECM II) the ECM II computer program, data acquisition by
the flight crew and the characteristics of monitored
parameters. Contains charts and tables commonly
used in solving engine-condition-monitoring
problems. Applicable to both the mainframe and
personal computer versions of the ECM II program.

Module Performance Contains text, tables and line charts used to analyze 450
Analysis Using MAPNET engine component deficiencies, program capabilities,
data requirements, output interpretation and
workscope simulation features. Basic gas turbine
performance including component characteristics
and their deterioration impacts is also included.

P&W EHM (Engine Health Contains illustrations, trend-monitoring-report 437

Monitoring) examples and explanations for the application of
P&W EHM software. The content is divided into
several areas: fleet configuration management, data
collection requirements, cruise and takeoff data
processing, analysis and management. Also included
are report layouts and options, trend analysis,
UNIGRAPH plotting workshop and EHM student
assessment.

Introduction to Engine Contains illustrations and related text about the 462
Failure Analysis (EFA) basic knowledge of how to investigate engine
system or part failures to help find the root cause.
Also described are the procedures used to write a
failure analysis report.

Engine Fleet Contains illustrations and related text about 456

Management evaluation and optimization of the engine fleet
management program. Areas of discussion include
engine and module performance, fleet ranking, fleet
analysis and maintenance scheduling.

To order training materials, please visit Pratt & Whitney’s Online Services at https://portal.pw.utc.com
23
 Maintenance Training Guides
Name Description Engine Model Book Code

Engine System Contains illustrations and related text PW4000 94-inch Fan 601
Familiarization about the basic features and principles of PW4000 112-inch Fan 675
Level I engine construction and systems. PW4100 94-inch Fan 622
PW4100 100-inch Fan 643
PW4400 94-inch Fan 651
PW2000 411B
PW6000 B6101
V2500 542
JT8D-7/-17 027
JT8D-200 094

Line and Base Contains illustrations and related text PW4000 94-inch Fan 600
Maintenance about engine construction features, PW4084 112-inch Fan 663
Level III performance and rating characteristics, PW4090 112-inch Fan 670
engine systems and system components, PW4100 100-inch Fan 623
purpose, location, operation, operational PW4100 94-inch Fan B4163
tests and troubleshooting. PW4400 94-inch Fan 651
PW2000 410B
JT8D-7/-17 B0823
JT8D-200 090
JT9D-7Q 180
JT9D-7A, F, J 210
JT9D-59A, -70A 230
JT9D-7R4, E, F 280
JT9D-7R4D1 330
JT9D-7R4G2 390

Engine Heavy Contains text, schematics, cross-sectional PW4000 94-inch Fan 635
Maintenance (B1-B2) drawings and system diagrams covering PW4100 100-inch Fan 648
Level IV various steps in engine disassembly and PW4000 112-inch Fan 665
assembly and use of tooling. PW2000 420
JT8D-7/-17 032
JT8D-200 100
JT9D-7, 7Q, 7A, F 200

Intermediate and Contains text, schematics, cross-sectional F100-PW-220

Depot Level drawings and system diagrams covering Intermediate 1007
Maintenance (Military) various steps in engine disassembly and Depot 1034
assembly and use of tooling. F100-PW-229
Intermediate 1022
Depot 1023

To order training materials, please visit Pratt & Whitney’s Online Services at https://portal.pw.utc.com
24
Maintenance Training Guides
Name Description Engine Model Book Code

Borescope Inspection Contains basic information of borescope PW4000 94-inch Fan 645
terminology, equipment and types of PW4000 112-inch Fan 669
compressor, combustor and turbine PW4100 100-inch Fan 649
distress. Also shown are borescope PW2000 423
access port locations, specific airfoil PW6000 B6100
dimensions and combustion chamber JT8D-7/-17 and -200 031
liner inspection maps. V2500 541

Post-Maintenance Test Contains illustrations and text of the PW4000 94-inch Fan 640
test facility, support equipment, engine PW4000 112-inch Fan 666
test parameters, test cell connections, PW4100 100-inch Fan 644
test profiles and operating limits. PW2000 421
JT8D-7/-17 048
JT8D-200 089
F100-PW-220 1040
F100-PW-229 1008

Compressor Blade Contains illustrations and related text of PW4400 94-inch Fan 680
Blending, 5th- to the procedures, equipment and practice
15th-Stage skills necessary to do on-wing compressor
blade blending.

Engine Heavy Contains text, schematics, cross-sectional PW4000 94-inch Fan 635
Maintenance (B3) drawings and system diagrams of various JT8D-7/-17 035
steps in engine module disassembly and JT8D-200 099
assembly and use of tooling.

Compressor Blade Contains illustrations and related text of PW2000/PW2300 413

Blending, 6th- to 9th-, the procedures, equipment and practice
11th- to 13th-, 15th- skills necessary to do on-wing compressor
to 17th-Stage blade blending.

F100 Engine Blade Contains illustrations and related text of F100-PW-220/229 1038
Inspection and Blend the procedures, equipment and practice
Repair necessary to inspect and blend repair the
F100 engine compressor blades.

Interactive Electronic Contains illustrations and related text of V2500 543

Technical Manual IETM navigation, front matter, publications F100 1060
(IETM) and features.

PW2000/B757 Contains illustrations and related text PW2000/B757 695

Open-Cowl Inspection to conduct an open-cowl inspection.

JT8D, JT8D-200 Contains illustrations and related text of JT8D-7/-17 028

Troubleshooting engine external features, performance JT8D-200 095
and rating characteristics, systems F100-PW-220 Vol I 1014
operation, operational tests, and Vol II 1015
troubleshooting. F100-PW-229 Vol I 1011
Vol II 1012

Hot-Section Inspection Contains text and cross-sectional drawings JT8D-7/-17 041

of various steps in performing a JT8D-200 092
hot-section inspection and use of tooling.

To order training materials, please visit Pratt & Whitney’s Online Services at https://portal.pw.utc.com
25
 How to Enroll in a Course

1 Our Website
Open your Internet browser and go to http://www.pwcustomertraining.com

2 Course Catalog
You can browse our dynamic Course Catalog to view current offerings and availability. Select the
Courses & Registration tab and the button for the desired course category.
Note: This feature is available with public access, but it is necessary to Log On to register for courses. After Log On, the Register Now button will
appear for each class/course.

3 New User
For full access to system features, including course registration, please submit a New User Request Form.
Requests will be processed within one business day and login information, including User Name and
Password, will follow by E-mail.
Note: If you registered/completed training with Pratt & Whitney Customer Training after January 2008, your profile already exists. Contact us for
login assistance as necessary.

26
Order/Registration Form

Ship To Address Bill To Address

Company Company

Name Name

Address Address

City, State, Postal Code City, State, Postal Code

Country Country

Phone Number Send Orders To

Pratt & Whitney Fax: 860-755-6131
Customer Training Center E-mail: customertraining@pw.utc.com
Mail Stop 122-18
400 Main Street Class registration also available online
East Hartford, CT 06108 at www.pwcustomertraining.com

Classes are conducted in English unless otherwise specified. Upon request, a class can be conducted in another language using a customer supplied interpreter. Use of interpretive
services may extend the length of the class.

Training Courses
Course Name Course Code Start Date Page No. Price per Day No. of Days Total Price

Names of Students

Training Aids/Educational Resources

Description Book Code/Order No. Page No. Quantity Unit Price Total Price

Applicable shipping charges and taxes will be applied. Carrier Account No. Standard Express
Conditions of Order Acceptance by Pratt & Whitney
All orders and registrations for training are contingent upon entering into a training agreement with Pratt & Whitney and are subject to the terms and conditions of such agreement.

Customer Name (Print) Customer Signature

27
www.pw.utc.com
East Hartford, CT
Pratt & Whitney
Customer Training Center
M/S 122-18
400 Main Street
East Hartford, CT 06108 USA
Registrar: +1-860-565-5221
Student Services: +1-860-565-5221
Reception/Main Number: +1-860-565-8600
Fax: +1-860-755-6131
E-mail: customertraining@pw.utc.com
Beijing, China
Pratt & Whitney
China Customer Training Center
8A Tianzhu Road, Tianzhu Airport
Industrial Zone, Shunyi District,
Beijing, China, 101312
Registrar: +(86)10-8048-6677 Ext.1111
Student Services: +(86)10-8048-6677 Ext.1100
Reception/Main Number: +(86)10-8048-6677
Fax: +(86)10-8048-6329
E-mail: chinacustomertraining@pwap.utc.com
To view class schedules and register
for training, please visit Customer
Training’s web site at:
http://www.pwcustomertraining.com
To order training materials, please visit
Pratt & Whitney’s Online Services at
https://portal.pw.utc.com
PWTC.06.09