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Application Key

Performance Indicators
for Mobile WiMAX

Raj Jain
Washington University in Saint Louis
jain@cse.wustl.edu
Presentation to WiMAX Forum Application Working Group
Meeting, Orlando, FL, February 4-9, 2009
These slides are also available at:
http://www.cse.wustl.edu/~jain/wimax/kpi.htm
Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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Overview

! What is a Key Performance Indicator


! KPIs for Telecom Applications
! Steps in KPI Study

Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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What is a Key Performance Indicator
! Gives a good indication of performance
! Commonly used in business
! Metrics to define and measure business goals
! Examples:
" GNP (Gross National Product)

" ARPU (Average Revenue Per User)

" Dow Jones Index

Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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KPIs for Telecom Applications
! Connection Establishment Success Rate
! Connection Drop Rate
! Handover Success Rate
! Throughput
! Block Error Rate

Ref: UTRAN and GERAN KPI (3GPP TR32.814,


March 2007)

Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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3GPP KPIs Categories
! Retainability: Call drop rate
! Availability: Cell unavailability
! Integrity: Block error rate

Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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KPIs – Complete Set

Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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Selecting KPIs
! Include:
" Performance Time, Rate, Resource
" Integrity: Error rate, probability
" Availability: Time to failure and duration
! Consider including:
" Mean and variance
" Individual and Global
! Selection Criteria:
" Low-variability
" Non-redundancy
" Completeness

Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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Steps in KPI Study
! Key Applications
! For each application:
" User perceived performance

" Relationship to measurable quantities

" Precise definition and formula for computation

Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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KPIs in 3 Planes
! Data Plane: User throughput
! Control Plane: Scheduling overhead
! Management Plane: Faults

Control

Application
TCP/IP Mgmt
Data
MAC
PHY
Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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KPIs for All Parts of Networks
! Mobile/stationary Subscriber
! Base Stations
! Base Station to Mobile Subscriber Link
! Cell
! Backbone network

Uplink (UL)
Backhaul
Base Downlink (DL)
Stations
Mobile Station
Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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Summary

! Application KPIs can be used by service providers to set their


business goals
! User level KPIs can also be used by major customers to
compare services
! Need to define KPIs that include key systems and subsystems
and include operations and data transfer
Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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References
! R. Kreher, “UMTS Performance Measurement: A
Practical Guide to KPIs for the UTRAN
Environment,” Wiley, 2006, ISBN:0470032499.
! 3GPP, “Technical Specification group Services and
System Aspects; Telecommunication management;
UTRAN and GERAN Key Performance Indicators
(KPI) (Release 7),” TR 32.814, V7.0.0, March 2007.

Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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Acronyms
! EDGE Ehanced Data Rates for GSM Evolution
! GERAN GSM EDGE Radio Access Network
! GSM Global System for Mobile Communicaiton
! KPI Key Performance Indicator
! KQI Key Quality Indicator
! RAT Radio Access Technology
! UMTS Universl Mobile Telecommunications System
! UTRAN UMTS Radio Access Network

Washington University in St. Louis http://www.cse.wustl.edu/~jain/wimax/kpi.htm ©2009 Raj Jain

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