Matino Sensible, accountable, committed, and works with

integrity

Mahusay Skillful, capable, methodical, aims for excellence, mastery of

knowledge and skills.

Maasahan Reliable, dependable and accessible.

Kagawaran para sa Mapagkalinga at Maunlad na Pamahalaang Lokal

“A department empowering supportive and progressive local government units (LGUs)

Study Question:

1. Based on the Brand Identity Manual, what are the required competencies to become
genuinely matino, mahusay, at maaasahan?

Gains and Challenges

LGOO VI Orle Cabaobao

Strategies

- Early preparation in all activities as well as in submission of reports

- Unending advocacy on DILG PPAs to officials and employees through intensive and extensive
linkaging and monitoring efforts
- Applying the “Kiss, Kick & Kiss” and 5S Principle
- Proper time management
- Being forward-looking 24/7
- Ensure visibility of C/MLGOOs in the LGUs
- Accomplish the day’s work within the day

Qualities

- God-fearing, family-oriented, work-oriented with team spirit

- A happy worker who leads by example with “No Mañana Habits”
- Follows the “Just do it” and “No Ifs and No Buts” core values

RD Lilibeth Famacion

- Be the best in everything you do

 - Commitment to nurture communities, serve customers, make a difference in the lives of our
people that we serve
- Attitude – resilient, transparent, responsible, caring, committed, educated
- Be yourself and strive for the best

DILG CORE VALUES

ntegrity and Trust

Fosters an environment of respect and dignity that affirms and empowers all its members
while striving for the highest ethical standards and social responsibility.

Sense of Commitment
Upholds the dedication and responsibility of every technical and administrative personnel in
pursuing the Department’s vision as the primary catalyst for excellence in local governance
without expecting rewards.

Visionary
Invests on drafting and articulating vision which inspires loyalty, exemplary performance,
and implement innovations.

Lead by example
Promotes self-reliance, ingenuity, and promptness in its search for means to carry out its
programs.

Responsive
Recognizes the significance of changing contexts that may require modifications in its
operations through listening to the needs and feedback of customers.

Team Spirit
Nurtures the value of shared responsibility and the spirit of collaboration/teamwork in the
pursuit of collective goals/interests.

As we endeavor to build a globally competitive knowledge economy and nurture a

knowledge-centric community, we put premium on the clear delineation of roles and
functions. The roles and functions of each LGOO build better workplace relationships and
sets the key areas that LGOOs need to focus on.
In a learning organization like DILG, competencies are extremely important especially in
delivering services to the public. Today, governments are increasingly being called upon to
demonstrate results. To do it, DILG has to clearly establish the required competencies that
we need from each talent to ensure quality public service.

Roles and Functions of LGOO II and LGOO III

LGOOs wear several different hats in performing several functions at the local level.
It is in this light that we need to clearly identify the roles and functions of the the LGOOs. As
an LGOO II and III, they have three specific roles:

 As a Compliance Monitor;
 As a Capacity Development Catalyst; and
 As Partnership and Synergist Adviser

As a compliance monitor, LGOOs II and III monitor the actual participation of NGOs,
CSOs, and Pos in the different Local Special Bodies (LSBs). As a capacity development
catalyst, LGOOs II and III provide secretariat services. As a partnership and synergist
adviser, LGOOs II and III inform CSOs, POs, and NGOs of partnership opportunities with
LGUs in the implementation of local development projects. Further, LGOOs II and III assist
the cluster leader in performing the following roles: as DILG Local Point Person, as Policy
Adviser and Advocate, as Performance Adviser, as Compliance Monitor, as Capacity
Development Catalyst, as Partnership and Synergist Adviser, as Political Analyst, and as
Linkage Facilitator.

Study Question:

1. As an LGOO II or III, how would you exhibit the role of a partnership and synergist
adviser?

Core Competencies

 Commitment to Ethical Service and Good Governance

Ability to demonstrate a strong desire to promote good governance and establish
positive organizational image by following the civil servant’s code of conduct and
modeling professional ethics and values as transparency, accountability,
participation, and effectiveness.
 Customer Focus
Ability to identify and respond to current and future, internal and external customers’
needs, delivering high quality (efficient and effective) services that meets their
(customers) needs.
 Ensuring Excellent Results
Ability to effectively manage one’s time and resources to complete tasks even in the
 challenging situations; thinking out of the box, considering others' feedback, and
talking accountability for final results.
 Organizational Sensitivity
Ability to understand the organization’s mandate, structure, and culture, along with
major policies, legislations, and resources, which influence its operations.

Functional Competencies

 Effective Communication
Ability to understand technical/ professional information and skillfully process and
utilize them in oral and written forms of communication, using the medium
appropriate for target audience.

 Influence
Ability to establish trust, rapport, and credibility with key customers and stakeholders
in order to transform key messages and ideas into productive action and secure
support for the actual implementation of programs.

 Managing Knowledge and Information

Ability to manage accessible and functional systems which facilitate the gathering,
developing, and sharing of knowledge and information across the organization to aid
the actions and decision making of stakeholders.

 Policy Research and Analysis

Ability to develop, evaluate, and determine policies which can influence
stakeholders, effectively facilitate the implementation of projects and programs, and
help achieve identified goals.

 Program Development and Management

Ability to employ a strategic project-approach, carefully planning and organizing
activities within a set timeframe and funding, managing risks and considerations, to
achieve specific of deliverables and effectively perform the mandate/function of the
different units.
  Relationship Building
Ability to develop partners/network of partners and actively maintain good
relationships with internal and external stakeholders to establish strategic
advantages and meets mutual goals.

 Occupational/ Technical Proficiency; Field Expertise

Ability to demonstrate depth of knowledge and skills that is unique to one’s field of
work.

Study Question:

1. How does a Local Government Operations Officer exhibit organizational sensitivity?