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SUMMARY
Motivated product manager and Solutions Architect possess 13+ years of experience with
deep technical knowledge, management,business and interpersonal skills. passionate about
making tech products that people love ! web, apps or communication services , that delivers
amazing value. Participated in many types of enterprise projects utilizing wide range of
technologies and frameworks. Provided innovative, high quality and cost effective solutions for
many sectors such as telecom, advertising ,service providers, SaaS , PaaS ,CPaaS, banks and
governmental entities in many different countries including Jordan,KSA, UAE,Palestine,
Armenia, Mauritania, Yemen, Iraq, Syria and Tanzania.
OBJECTIVE
challenge in product/project/ management ,business analysis or solutions architecture topics to
apply the blend of my technical ,business and managerial skills to achieve the highest possible
growth on personal and career path levels.
AREAS OF EXPERTISE
● Product Management ● Digital advertising and Marketing
● Solutions architecture ● AI Contact Center /CallCenter
● Project Management ● CPaaS / UCaaS
● Business Analyst ● API and EAI
● Data monetization ● VAS & Telecom Solutions
● UX (User Experience) ● IOT Internet of Things
● SMS & SMPP subject-matter expert ● Machine Learning and Chat Bot
CERTIFICATIONS
AWS Certified Solutions Architect - Associate
Amazon Web Service
May 2013 - May 2014 Data Integration Lead BlueOSS, Amman - Jordan
➔ integration with VOSS-CISCO SAAS Cloud to collects the virtual PBX CDR data then
generates billing details per the telecom service provider customers usage. In order to
ensure the quality, scalability, performance and high availability, Amazon AWS cloud
has been selected as a deployment and execution environment.
➔ proof of concept innovative service adapter to convert between "Radius" to "Diameter"
Protocol .
➔ implementing EAI /API to handle the integration points with Oracle Siebel CRM,with
web services, InfoGraph Geo-location and special hardware like ID card printers and
cameras . The project aims to automate manual business workflows to enhance public
sector customer experience and business efficiency. Many technologies have been used
such as Oracle SOA and ColdFusion ESB.
Jul 2008 – Mar 2011 Senior Software Developer Globitel
➔ Participated as GSM & VAS team member in build, customizing, provisioning and
operating several telecom services including Speech Log solution to log the call center
voice calls for quality purposes, RTB (ring back tone )service and collect call product.
➔ implementing integration points with the newly branded PBX systems such as Avaya
and Cisco Call Manager. Many technologies and protocols have been used such as SS7,
C/C++ & Java.
➔ charging services integration ,utilizing many technologies including Diameter charging
client (SCAP1, SCAP2), CORBA interface integrated with Alcatel ngHLR, IBM
Websphere MQ integration MML, RTBP and Ericsson UCIP gateway.
➔ Participated in provisioning the mentioned services for many telecom service providers
in different countries including Armenia, Tanzania, Mauritania, Syria, Palestine, Yemen,
Mauritania, Yemen and Iraq.
Dec 2006 – Jul 2008 Java Software Developer BeeCell
➔ developing and operating VAS SMS Service Applications (SMPP transmitter, receiver,
transceiver) in order to meet customer demand and quality of service.
➔ implementation of innovative and cost effective IVR system using free open source
PBX software called "Asterisk".and build dynamic IVR menus.
Feb 2006 – Dec 2006 C++ /JAVA Software Developer NGT
➔ write C programs to interface Kannel gateway with company system and make needed
modification on Kannel opensource).
➔ Write Java mobile based applications using J2ME) .
COMPETITIONS AND HACKATHONS ACTIVITIES
Nov 2017 - Rising star prize winner in Umniah IOT Hackathon (first IOT activity in jordan )
smart parking solution using IOT , include business ,Technical and product management aspect
.
Dec 2015 -Third Place Local Winner Of Orange API Developer Challenge -SCOD
Scratch card on demand is a telco service provides innovative method for customers and
distributors as well to pull PIN and buy it using indirect payment method (parent and child
levels) , various types of technologies have been utilized including USSD
Gateway,SMS,Payment API,Java,C++,OrangeAPI and php.
Nov 2012 - Best Mobile App In Startappz Hack An App Competition- Rescue Me (Blood
Radar)
Healthcare Android mobile app finds the nearest person has the similar blood type, the idea of
the app came from the human needs for the urgent synergy with blood donators using
Android.
TECHNICAL SKILLS
Programming languages: Java , Python on linux ,kotlin and android.
Machine learning: Amazon Sagemaker and Lex for conversational interfaces for applications.
Web: php , codeigniter ,css .
Frameworks: Pandas,Apache Solr, Karaf, Talend, redis , elasticsearch and JAIN SLEE.
Cloud Computing: Amazon AWS Web Services,STC cloud and basic microsoft azure.
Telecom: GSM, SS7, ASN.1, ISUP, TCAP, MAP, CAP, SMPP, SMS, MM7, MMS, SIP, SCCP,
GPS, PBX, Asterisk, IVR, CTI, Diameter, Radius, MML, USSD Gateway and Kannel Gateway.
Security: Packet Craft Programming and Penetration Test
ADVERTISING SKILLS
Revive Adserver , google ads,google analytics ,data monetization ,campaign optimization
,attribution , A/B testing and basic RTB .
TRAINING AND COURSES:
● Entrepreneurship and Business Development Training from SPARK 2JAN- 8FEB 2019
● Digital Product Management 16 hour by Scott Germaise NOV - DEC 2017
● PMP® Certification Preparation May 7th to May 18th, 2017 Process&Smith.
● Mini MBA (master in business administration) in Practice Feb to Oct 2017.
● JAIN SLEE by Telestax from 10 to 13 July 2017 -dubai
● CEH (certified ethical hacker) and penetration testing in pioneer academy 85 hour start
on 7th of March 2016
● Data Science Bootcamp with Jordan open source association (JOSA) 45-hour training
from 28th of December 2015 to 13 February 2016 include ETL, visualization data
analytic, machine learning, regression classification ,information retrieval (apache solr)
& recommender sys.
● CMMI level 1 and 2 (Capability Maturity Model Integration) from 8 -10 June 2013.
● Augmented Reality Workshop with Qualcomm SDK, September 8, 2012 Amman- KBP
● Nokia developer training in Jordan from 11 - 12 May 2012.
● IPhone development for managers from 1st -2nd August 2010 (10 hours).
● IPhone mobile applications development from 18th-29th July 2010 (50 hours).
● CCNA Course in Teleprobe Corp during the period 4th May to 29th June 2008.
HIGHLIGHTED PROJECTS
Organization Project Year Country Company