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DANIAL ALI RAZA

Personal Information:
Mobile : +971 55 116 2671
Email : danialraza1993@gmail.com
Address : Building 31-A Main Street, Town Center, Al Ain UAE

Objective:
To become part of an Organization that provides opportunity for practical
implementation of my skills and abilities, acquired through knowledge and
experience. Attainment of a challenging position in a dynamic corporate
environment that utilizes my talents to the optimum level, offers continuing
opportunities for future advancement & growth. Whatever position I am working at,
I want to add a positive value there.

Employment Experience:

Teller Front Desk/Customer Services at Al Ansari Exchange, May 2015- Till Date

Work Description:

 Handle cash in dirham & all other foreign currencies.


 Provide fast, excellent and error free services to customer in a
very professional way complying with SGOT.
 Buying and selling foreign currencies from walk in customers
and handover excess currencies to main cashier according to
SOPs.
 Monitor daily on-going market currency rate and decide
buying and selling rate for each currency to attract new &
existing customers.
 Monitor rate on website, online tools and forecast currency
rate to avoid any possible losses & ensure maximum profit.
 Follow and Comply with AML rules, Policy and Procedures of the company.
 Provide adequate necessary information as required by management.
 International remittance across the world through Cash Express, GFT,
Western Union, DT, National Bonds, Utility Bills.
 Assisting in branch filing process as directed by Branch Manager.

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 Cash checks and pay out money after verifying that signatures are
correct, that written and numerical amounts agree, and that
accounts have sufficient funds.
 Examine checks for endorsements and to verify other information
such as dates, bank names, identification of the persons receiving
payments and the legality of the documents.
 Count currency, coins, and checks received, by hand or using
currency-counting machine, in order to prepare them for deposit to
treasury.
 Provide multi-task services to the customer for different products i.e. CE, GFT,
DT, Western Union, National Bonds, Utility Bills, Travel Cards etc.
 Maintain a special file for the Internal Reporting of Unusual/Potentially
Suspicious Transactions.
 Resolve customer complaints immediately where ever possible, or
inform and follow up such complaints with concern department in Head
Office
 All other the duties assigned by the immediate supervisor are done in the
most efficient manner.

Trainings Attended:
 Foundation Training(Customer Services)
 Anti-Money laundering
 Advance Anti-Money Laundering
 Prevention Fraud and Counterfeit Money 1
 Prevention Fraud and Counterfeit Money 2

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Internship Experience:
 Bank Alfalah, Pakistan for 6 months
 Billing, Cash handling, Remittance and clearing procedure of conventional
banking
 Greeting and assisting the guests
 Ensuring an effective communication with the customer and closing
the deal by meeting the needs of individuals.

Educational Background:
2014 B.Com (Bachelor in Commerce)
Punjab University, Lahore, Pakistan

2012 I.Com (Intermediate in Commerce)


Leadership College Network, Rawalpindi, Pakistan.

2010 Matriculation (Science Subjects)


Rawalpindi, Pakistan.

Personal Skills:
 Self-Tolerance
 Analogical Ability
 Courteous demeanor
 Able to work independently: self-discipline
 Excellent communication and presentation skills, report writing
 Ability to quickly adapt the new and challenging situations
 Professional attitude in regard to motivation, cooperation, flexibility,
confidentiality, ethics and professional development

Languages:
 English
 Arabic (Basic)

References:
Available upon request

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